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Overturf Volkswagen

★★★★★(69)read reviews

1016 W Columbia Dr, Kennewick, WA 99336

(509) 396-5342 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ Wendy Jo Wolf
The service staff at Overturf were polite, professional and friendly. Scheduling was easy and check-in was quick. I will definitely seek service here again. | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Elisa V. Riley
Friendly and professional. Knowledgable about their vehicles. | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Connie Gilman
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4/7/2026 12:00:00 AM | Google
★★★★★ Lilly Baker
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4/7/2026 12:00:00 AM | Google
★★★★★ Nate Galpin
I was shopping around trying to find a very specific car. I reached out and these guys were so responsive. Fernanda especially took time on her day off to make sure I was looked after. I was really impressed. The car ended up not working out, and even with that they were incredibly gracious. Worth writing a good review for them! | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ juan manuel ortiz diaz
We had a great experience buying from them. The spanish speaking lady (i can’t remember her name) was very helpful and acknowledged it made our buying experience even better. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Aidyn Brown
Fernanda was very helpful and professional. I showed up towards the end of her workday, but she still let me take my time to test drive and make my decision whether or not I want to buy the car. She was super informative about any questions that I heard about the car. She even noticed little things like the tank, not being full and t | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Trinidad Cardenas
Frank was an amazing sales representative at Kia. He took the time to clearly explain the entire process and answered all of our questions thoroughly. He was very patient and made sure we had plenty of time to make our decisions without ever feeling rushed or pressured. What really stood out was how comfortable he made us feel—we ne | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Gary Mann
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3/14/2026 12:00:00 AM | Google
★★★★★ Jolene Luders
We were struggling with some issues with our 21 Highlander and decided to stop in at Overturf on Columbia Dr and check out a couple of vehicles they had in stock. We worked with Nick Nunamaker, he was very very patient. He went with us quite a few times to test drive the two vehicles we were interested in. He was very patient and alw | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Annette Thompson
Bought a VW Atlas last year, took it on for a free oil change. Friendly, professional service. | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Wendy Simms
I bought my car here in 2021 when there weren't hardly any cars for sale in town and my car was just off a truck still wrapped. So I of course wanted that one haha and they unwrapped it and got it all tested and ready for me. I always have it serviced by Overturf. I really like that the technician makes a video of the inspection and | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Jaclyn Roberts
After having major issues with my VW, I stopped in to Overturf VW. Their service department was so helpful. Danny Jones went above and beyond to communicate with my local dealership, make sure I had transportation to get to where I needed and stayed in communication the whole time. They ended up finding additional things that needed | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Jon Lazares
Overturf is great, Jennifer is amazing kind efficient friendly and cares about you as a customer | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Elijah
Excellent car buying experience. Aaron was very helpful without being pushy and a fantastic salesman. The rest of the staff was also great. Hopefully I won't have to buy a car anytime soon, but if you need one, this is a great place to go! | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Jacquie Eilers
Overturf Kia has a 5 Star Service department in our opinion. We had an issue with the Kia Connect in our 2023 Telluride and no one could figure it out. Overturf reached out to the Kia company and had several groups working on it. Our service provider, Kevin Mendoza, didn’t let it drop and he personally worked with us, on the phone, c | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Michelle
A big shout to Anthony Peña and Mark for helping me in getting my dream car! They were both friendly, knowledgeable, and answered every question I had. Even though I’m out of state they both made the car-buying process quick and easy. Everything was done online. Thanks yall!! | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Francesca O
Anthony was amazing, made the process super easy! | Read Full Review
2/14/2026 12:00:00 AM | Google
★★★★★ Crystal L
The best place in Tri-Cities to buy a vehicle. Excellent staff, selection and a great family owned dealership. | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Sharlene Andersen
The new Kia building is beautiful, everyone is friendly, they were efficient and accomplished everything I needed. Very pleased! | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Martha Albalia Coss y León Mejía
Excelente ambiente, todos muy amables, recomiendo preguntar por Fernanda Guzmán es una persona muy amable y atenta resolviendo todas sus dudas | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Leslie Brito
Dealer at Overturf Kia (Doyle Turner) was super nice, helpful and had lots of patience. He had an answer to every question we had. He made our experience with Kia be smooth and quick. I would definitely recommend. | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Bill Maison
No pressure sales finance was quick and easy | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Anna Ettlin
Great salesman (Frank Valle) and the Finance Manager. Will go back to Overturf if I need another cat. I will also tell my friends and family about my experience. | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Daniel Brinton
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12/28/2025 12:00:00 AM | Google
★★★★★ Sam Fickel (Mortgages by Sam)
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12/28/2025 12:00:00 AM | Google
★★★★★ Eric Kim
I recently bought my Kia Sorento here, and I gotta say—Frank is the man. He’s always super friendly, never pushy, and really listens to what you want. He helped me find the perfect car with options that actually fit my budget, which I appreciated a lot. If you’re looking for someone who treats you right and gives you honest, solid ch | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Laura Simons
Bad service, bad buying experience.. Will never purchase a vehicle from them ever again! Crooked, dishonest and dishonorable dealership. Plus, it is so ridiculously hot inside! Who keeps it so hot, that you’re uncomfortable through the whole purchase process??!! | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ kieosha avery
Great, low pressure dealership. Everyone was knowledgeable and patient throughout the whole process. Highly recommend! Ask for Doyle, he was amazing! | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ srlion
Excellent experience start to finish!! The brand new facility and entire staff and process were amazing!! Will be sending friends and family to do business with Overturf Kia!! Thank you! | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Dranden Brown
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11/28/2025 12:00:00 AM | Google
★★★★★ Donald Coody
Wonderful new facility. Service was friendly, fast and efficient. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ David Brown
The new Overturf Kia facility is awsome , especially the shop and maintenance arrival area. The sales representative was very good and the sales manager was involved personally all through the purchase. Both of them gave us a complete tour of the facility after our purchase. We really like quality of the Telluride we purchased. Highl | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Gunner Vanderbilt
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10/28/2025 12:00:00 AM | Google
★★★★★ Valarie Pardue
The team at Overturf were exceptional. Between being attentive to my questions and making sure I was happy with my purchase, they made selecting and buying my vehicle easy and painless | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Tania Ruelas
Great customer service sales person Frank was a great employee help me a lot super satisfied with my new purchase. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Emily Holmes
Everyone was so nice and helped through the whole process! | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Rod or Cindy Christensen
We were promptly greeted and shown the options for our wants and needs. Once we made the decision on the vehicle, we were quickly presented with the deal. No hassle back and forth. Straightforward and finished in less than an hour. The paperwork was fast and easy to understand. Very friendly staff at all places. Definitely recomme | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ David Rapoza
Very low pressure/informative sales approach. Brad and Don were great to work with! Makes me want to buy my next vehicle from them again! Worked hard to show me all the options and nail down the exact model that would work for me. | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Marshall Weaver
Great car lot. Honest, quick, and quality sales staff. | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Jeena Winn
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9/28/2025 12:00:00 AM | Google
★★★★★ David Gray
Went in to have new key fobs programmed. Employees were polite. | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Margaret McCoy
I am a long time customer, but I had terrible service the last time I took in my vehicle. I have had good experiences before with service and sales, so I will try again. September 2025 edit - the folks here are pleasant enough, but customer service is not on par. | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ kevin walker
Just drove all the way from Seattle based on the salesman’s pre inspection. I asked specific questions and was assured that other then a few paint chip it was in excellent condition. He did take pictures, answer questions and a video. (That’s why I gave them any stars). The car only 5 years old with 57,000 miles on it had rock chips | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Kayla Safford
Wanted to give a shoutout to the Service department! I called Monday for my annual service, got an appt for Tuesday morning AND my car was done super early! In the past I’ve had to wait weeks for an appt and it took forever to find one that could accommodate my schedule. Eddy (sp) was super nice on the phone and in person when checki | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Jayden Henry
This was a very great experience and I enjoyed working with Bill on buying my new car. He was very personable and helpful with the process. I did not feel pressured or nervous about buying and I’m very happy I chose overturf. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Elizabeth Palmer
Honest service department! Rob was helpful and had my car fixed and ready to drive to my 5 hours destination. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Nick Mileson
Great experience purchasing a used car. The staff were professional and answered all my questions. No pressure and super friendly. Would recommend to family and friends. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Ryan Overton
I recently had found a used Kia Telluride at Overturf that we were interested in purchasing. The salesman Nick was quick to send pictures, share information on the vehicle along with what we thought was the warranty information. We live in Spokane and decided that this was the car we wanted, as there was limited availability in Spoka | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Bobbi Jo Floyd
I think Kia did a great job. Never felt pressured. Mike responded to all text . Salesperson understood that I was looking at other cars and was patient. They were fast getting things done after writing a check. They got my app on my phone sorted out . The things that made me get a Sorento Hybrid, Kia offers a much better warranty t | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Desiree Gilson
This is my second time buying a vehicle from Overturf and I would definitely come back again. You can't beat the customer service whether it is the sales department or service department. If looking for a vehicle, make sure to ask for Bill. | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Jerry Clifton
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7/28/2025 12:00:00 AM | Google
★★★★★ Heather Owens
Easy buying experience, the sales people were great to work with! | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Donna Thomas
No pressure sales, gotta love it!!!! Listened to my wants and needs, gave a budget, and they came in at the low end of it, still getting what I wanted. Brad was great to work with, and he explained everything!!!! | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Ophelia B
Great place to purchase a car. Brad is an amazing sales rep. They treat you like a friend. They have great sale prices. They work hard to get you what you want. Thank you for helping me secure my new car. | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Sergio Colunga
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6/28/2025 12:00:00 AM | Google
★★★★★ Loren Wildish
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6/28/2025 12:00:00 AM | Google
★★★★★ Florence Yount
Very. Good people. It was an enjoyable Time. And not a frustrating encounter like buying a new auto can be. | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Jill Glasford
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6/28/2025 12:00:00 AM | Google
★★★★★ AJ Dixon
Great cars at reasonable prices. Financing with a reputable lender like Gesa is also a huge plus. My dealer, Doyle, was friendly and great to conversate with as well. | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Katie Elaine
Unfortunately they most unorganized people I’ve ever dealt with | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Emily Elaine
I’ve been dealing with the shop end of the dealership. We have owned 5 Volkswagens, have never had an issue with anything till now. Our engine gave out and we got it towed to them because it was under warranty. The first week it was there they kept going back and forth whether it was under warranty or not. We showed proof they looked | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Corinne Rhoads
Shawn, the sales representative, was very professional and thorough in his knowledge. He’s a good listener. I test drove two Vehicles and came back after lunch and bought one of them, the Niro Hybrid. Shawn did a most excellent job of going over the details of the Dashboard. We got my phone synced up and radio stations tuned in. I fe | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Aaron Anderson
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5/28/2025 12:00:00 AM | Google
★★★★★ Heather Poncho
Biggest shout out to Doyle and Overturf!! We have worked with Doyle in the past and we won’t buy a car from anyone else. I was heartbroken that my KIA of 2 years; which I absolutely loved, continued to have some intermittent computer glitches even after multiple service checks. Ultimately, the worry of being randomly stranded with my | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Clint Dillard
Doyle was very personable, kind, professional and went above and beyond to help us with our 2nd car purchase from him! Very knowledgeable! Highly suggest this dealership and buying from Doyle! Everyone is so friendly, customer service has always been 110% since we’ve been going here! | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Armando Ramos
This is a great place to purchase a vehicle. They have great service!. Great staff!. Amazing customer support!. But best! Great Deals going on. It’s not just a business!. It’s a family friendly relationship that is created.I highly recommend it ?? Thanks Doyle for your service!. | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Gina McMurry
I worked with Anthony to buy my (new to me), 2024 Subaru Crosstrek Wilderness vehicle. It was super easy to work with him, he took all the videos/pictures I needed, stayed in contact with me every step of the way, and even picked me up from the Greyhound Station (THANKS GUY!). Upon arrival at the dealership, everyone else I worked w | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Jodi B
I was moving from Tacoma to Nebraska and my Tiguan EPC light came on and we back tracked to get to a VW dealership. Stopped at this location at 4:30pm on a Friday, they said I had no oil and asked if oil light came on, I said no. They had me buy oil, put it in it was leaking out. Said probably an oil pan crack but can't get one for | Read Full Review
5/28/2025 12:00:00 AM | Google

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