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★★★★★ Tennille Smallwood

A huge thank you to Jackson Crowell at Hendrick Volkswagen Frisco for such a wonderful car buying experience! From start to finish, everything was laid-back, never pushy, and truly centered on what we were looking for. The personal delivery for my daughter’s 16th birthday made it an unforgettable surprise. We are so grateful for the | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Carter Koura

KT (Kevin Tressler) was an AWESOME service advisor while we had our 2014 Jetta in for a CEL. He was very laid back, and didn’t make me feel rushed to make any decisions. He’s your guy! | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Joon

Trinity is the man! Awesome service all the way through, thanks for assisting so much with the car purchase, give this man a raise. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Kayme McElligott

KT for all your service needs. No once did i have to chase him down, he was prompt, always answered my calls. I can say by far the best service i have ever had at a dealership. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Guillermo Munoz

We recently had the opportunity to buy the SUV of our dreams, a 2026 Atlas. Wed had an excellent experience buying it from George Strong, and he really is strong in customer service! Ask for George if you are looking for a transparent, informative, pressure free car buying experience! He is the best! | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Gabrielle Gaubert

Kyle Wagnor is seriously the best service advisor. He made the entire process easy, stress-free, and kept me updated every step of the way. He’s professional, knowledgeable, and truly cares about his customers. Customer service like this is rare these days. If you’re bringing your car in, ask for Kyle. You’ll be in great hands. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Celesta B

Needed service on my brand new 2026 Tiguan. Kevin Tressler (KT in service) made me feel confident that the work was being taken seriously and would be completed correctly. He was quick to communicate and kept me updated regularly. Overall, he made the situation much more bearable and I am happy with my service at Hendrick Volkswagen | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Stacy Nicole Green

We’ve now purchased three vehicles from George Strong at Hendricks Volkswagen, and there’s a reason we keep coming back—his approach is truly unmatched. From the very beginning, George has been professional, transparent, and incredibly respectful. There’s never any pressure, no gray areas, and absolutely none of the typical “bait and | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Katrina Johnson

I had an outstanding experience working with George Strong! From start to finish, he made the entire process incredibly easy and stress-free. What really stood out was his attention to detail—he took the time to understand exactly what I needed and wanted, and he delivered perfectly. George was knowledgeable, patient, and never made | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Eric Plemons

Brought my car in for service and was taken care of in the most complete and professional way. From offering a loaner car to just keeping me updated on all the repair progress throughout. Going forward I will always request Jaedon Morgan to be my service rep. Hands down he took care of all my needs and more. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ alper özdemir

Learning that a shuttle service is limited to just 5 miles is extremely disrespectful. What am I supposed to do if I live 20 miles away? And being told “however you manage to get here” is not acceptable. It would be much better if you partnered with Uber or Lyft. You don’t even deserve 1 star.. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Carla Martin

Thank you Al for everything! We love our jeep! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Aadit Prabhu

Fernando was great and assisted me with my issue quickly. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Brandon Maradiaga

Fernando was great help | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ April Diane

Getting my car inspected today at the Hendrick Volkswagen Dealer in Frisco was a smooth experience. Took a little under an hour. Jaedon Morgan assisted me with attentiveness and top tier professionalism. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Atiya Bealer

Recently had my Passat serviced here and the turn around time was great! KT was very attentive and friendly! He kept me updated with timing and made me feel comfortable and welcomed ! Thanks KT! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Asad Jussa

My car was serviced by Kevin T, he gave me a stellar explanation of everything about my car and returned it in pristine condition ready to go | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ David Barcelo

Hendrick Volkswagen of frisco is awesome. And my service advisor KT was fantastic, I brought my car in for service and added a few extra services and KT was able to make sure I left with enough time to still pick up my kidos from school! On top of that several other items that needed to be addressed was actually covered under my warr | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Sandra Woods

Noah was AWESOME! He was very knowledgeable about the vehicle and features and made the buying experience flawless! Thank you!! | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Raj Rametra

KT in service was very honest and courteous! Great person!! | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Keith Leung

Ali was very professional last week. He was willing to help and went above and beyond. I would buy from Ali again. | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Lowkey AceicX

Gordon is a amazing sales men | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Taylor Veydt

My husband and I had a great experience here thanks to George! He was kind, attentive and we left extremely happy with our purchase. Would highly recommend visiting George at VW in Frisco! | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Scott Saylor

I dropped my Volkswagen Tiguan this morning at Hendrick. I was promptly greeted by Joshua Frank he was articulate and made the intake process. Very smooth. I was assured that they would keep me in the loop throughout the day in regards to the repairs that we need to be done. In the past, I had taken our vehicles to Brandon Tomes Deal | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ JENNIFER COX

I love my new Tiguan! This dealership was hands down the best experience I have ever had! I worked with Kenny A. He was so kind and patient with me and let me drive multiple vehicles to make sure I got the car and features I wanted. I got top dollar for my trade and there was no haggling back and forth to make a deal. They came back | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ s h

4-11-2026 I just bought my first VW (GTI) and promised Kenny, my sales rep., that I would sing his praises. Dealing with Kenny and Zack was the easiest and best car buying experience I have ever had. 5/5. Thank you both. - Steven Hamm | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Alexis Atchison

Three hours for an oil change. I had an appointment at 9:00 am. Showed up at 8:55 and was told it would be an hour and a half to two hours (which is a very long time for a scheduled appointment, in my book). I kept checking the vehicle in the app and it showed it was outside. Finally at 10:50 it showed it was inside and 10:55 the hoo | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Jodi Niemann

Exceptional service! Fernando was prompt, polite, and professional from beginning to end. They kept me updated and did a wonderful job servicing my car. 10 out of 10 would recommend. | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Allen Alford

Ashton at vw Hendrick frisco texas was awesome. He wrote down what I was looking for and asked questioned. He showed several cars all close to my needs. We then looked at the jetta gli. He answered all my questions and addressed all of them. Thanks to Ashton and Hendricks team I found my new car. Thanks Ashton | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Kali Hollier

Chris Deleon was absolutely phenomenal! From the moment I arrived for my service appt, he was friendly, professional, and made the entire process smooth and stress-free. He kept me informed every step of the way and had my car in and out within an hour of my appointment, which I truly appreciated. It’s rare to find this level of effi | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Mackenzie Fiore

Michael Martinez was so helpful and patient when it came to choosing a new car! He was so personable & was always open to answering any questions around the clock (even the dumb ones??)! He even came in on his time off and stayed until 10:30pm to help me secure the vehicle I was excited about. Feeling very grateful for his help & will | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Baily McBride

I had the absolute best experience with Jaedon in the service department. He was so kind and reassured me that he would be thorough as I’m 9 months pregnant and had no time to bring my car back in. He was quick and so professional. Highly recommend asking for Jaedon. | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Mike Hatfield

If you are in the market for a VW, go see Kenny! He was great to work with! No games, no back and forth, offered a great price and was very knowledgeable of the vehicle we were looking to buy which we did and love !!! | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ B

I recently worked a deal with Ali on a VW Tiguan SE R-Line Black, and I can’t recommend him enough. Ali is definitely a man of few words, but don’t let that fool you—he’s incredibly focused and lets his work do the talking. Instead of high-pressure sales tactics or unnecessary fluff, he put all his energy into putting my deal togeth | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Flash Gordon

I don’t usually write reviews but I had to say the service I had received from Fernando Gomez was beyond reproach, he talked me through the service and answered all the questions I had about my service and was quick to contact me when it was all done and made sure before I left any questions I had were answered. If he’s any indicatio | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Nicholas Fischer

I had a great service experience with Hendrick VW today! Our Service Adviser, Jaedon, was incredibly attentive and offered only the services needed for the 90k mileage, with no fluff or unnecessary add ons, which is exactly what I was hoping for. The price was right where I was expecting, and they did a great job washing our Tiguan a | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Alex Hoang

Staff was very friendly and professional. Had a great experience purchasing a used car from Ali. Wait time to get financing done took longer than ideal due to only one finance manager being available but everyone was friendly and allowed me to finish the purchase process past closing time | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Stephanie Bors

Ali was an amazing help today in looking at vehicles and helping me with the purchase process. Thank you for your patience and help today! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Elena Tyler

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Dennis Washington

Every time I come there for service I am treated with kindness and respect. They have always done the work within the timeframe stated and with quality. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Robert Jehling

Outstanding service! Joshua Frank made my scheduling, drop off, diagnostic evaualtion/updates, and pick up seamless and best-in-class! He was timely with his communications and provided a true concierge feel and experience through not one by two separate service visits for 2 of the 4 vehicles I have purchased from Hendrick. Joshua i | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Dylan Puckett

Colby Hopper at Hendrick Volkswagen of Frisco was professional, communicative, and made the process easy. Great service—highly recommend! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Joseph Clyatt

Colby in service is superb!! Very knowledgeable and helpful for my visit. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Ryan Poorman

Great service every time at Hendrick. I’ve been bringing my GTI here regularly for the past three years, and the customer experience is consistently top-notch. I recently came in for a horn replacement, and I was in and out in under an hour… impressive efficiency. My service advisor, Colby, is an excellent communicator. He is proact | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Aryn Fisher

Thanks for a great experience! Big shout out to Colby H.! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Phara Dessources

Nice young man showed me all around and helped around the whole dealership! Worker by the name of KT is the guy to go to! Does more than just his job. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Taylor Ferguson

Fernando Gomez was great as always this is not the first time he has been assigned to help me. I came in stressed and worried about my car and they got me in and out so quickly meeting all of my expectations, thank you again! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Barbara Douglas

I had a stress free experience at Hendrick Volkswagen Frisco. Trey my sales agent was so easy going and knowledgeable about the process and positive too. Helpful. also made sure everything was perfect. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Lauren Flowers

Great experience! KT knows his stuff! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Cristal Wright

Great experience KT was so helpful! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Cristina Sandoval

Had a stress free service experience with Jaedon he is very knowledgeable and he made sure to communicate every step of the way! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Modurn Tech

Came to look at a new car today and was stopped with with top tier help from KT. 5 star dealers very much recommend place to shop for your next car. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Michael G

Great customer service from a worker named KT, hard working and out going worker. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Erica Smith

Recently brought my vehicle in for some routine maintenance and I must say I was thoroughly impressed with my entire experience. Jaedon Morgan was my service advisor and he was fantastic, very communicative and friendly and kept me up to date the entire time my vehicle was in for service! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Morgan Spainhour

KT did a great job helping me with my car repairs. He explained everything thoroughly and made sure it was done in a timely manner. Thank you! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ josh emmett

Brought in my ‘22 Passat and had a very pleasant transaction, came back again and had it serviced with my advisor Joshua frank. Highly recommend bringing your car here great customer service and was done on quickly. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Jo Anne Martinez

Ali, our salesman, was very friendly and patient throughout our whole car buying experience. Everyone at Hendrick Volkswagen was professional and quick. Hendrick Volkswagen Frisco delivered a great car buying experience! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Haven Aumock

I had the BEST experience here!!!! From the moment I needed service on my car, the team was so helpful. They walked through every step of the process with me, explained and helped me understand, and did it all with a great attitude. Especially, Colby! He was OUTSTANDING. Excellent customer service, extremely knowledgeable, and went a | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ JENNIFER CAROLINA CORZO GARCIA

Had a flat tire and needed help quick. Kyle got me taken care of right away and made a stressful situation super easy. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Alexis Cantu

Trey was so helpful throughout the whole experience!! Thank you to the Hendrick team! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Syed Haris Subzwari

Zara at Hendrick Volkswagen was great to work with. She helped me with a Tesla and made the whole experience smooth and comfortable. The test drive went very well, and she explained everything clearly without any pressure. She also showed a really strong work ethic and was very professional throughout the process. Definitely recommen | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Suzy Vincent

My husband and I came in to look at pre-owned cars to trade in our current vehicle. We were already looking at previous dealerships, but we had the best experience with Ashton at Hendrick's dealership. He met us with a smile and helped us to choose an amazing SUV that we love at a great price! Kudos to Ashton!! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Jon James

Kevin Tressler did a great job advising the repair of my vehicle, in spite of it being older and a little bit unique. They made some kind of magic happen and found the part we needed. KT and the service guys all did a great job, my mechanic was very knowledgeable on my problem. He did a master level job with the repair, and they g | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Aleena Badar

KT in service was great to work with. He was very helpful, explained everything clearly, and made sure the job was done right. He went back and forth with me to ensure everything was perfect and answered all my questions with patience, made sure the car was done on time. Highly recommend working with him for services! | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Rico Suave

Zara Malik was my salesperson and overall she was a blessing to work with! Knowledgeable, attentive, Very down to earth. Very easy to work with and she will work her due diligence to get you in the car that you want! Please ask for Zara, you will NOT be disappointed. ?? | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ myra otero

Kyle went above and beyond to make sure everything was taken care of. Super smooth experience and no stress at all. You can tell he takes pride in his work. Definitely recommend asking for him when you visit Hendrick Volkswagen! | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ James Winchester

They are always quick turn around on car. If it’s going to be a bit always have a loaner …. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Lee Harush

Brought my vehicle in and was really impressed. They diagnosed the issue quickly and didn’t try to upsell anything unnecessary. Communication was solid the whole time and the turnaround was fast. My car has been running perfect since. Highly recommend Kyle in service. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Juan Serra

Great service, fair pricing, and quick turnaround. Ask for Kyle—he’ll take care of you | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Lourdes Burson

KT in the service department handled our service call with courtesy, punctuality and care. Thank you for a positive experience. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Bryan Buckley

KT in Service was great. Got us in/out as quick as possible and got our recall taken care of. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Isabel Wetegrove

Great service and straight to the point staff. Thank you KT! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Cody Mashburn

KT always takes care of my service needs in a timely manner and is always available. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ fernando castillo

I purchased a 2020 Tacoma yesterday and was very pleased not only with the vechicle but also with the service provided. My sales person was Mr. Allan Arias, he was very helpful from the beginning. Got me approved fast for financing and had me in and out quick. I highly recommend him as a sales person for your next vechicle. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Taunya Wright

Trey was awesome! Thank you for all your help purchasing a vehicle. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Amanda Hopper

Brought my Passat TDI in for service and Colby took great care of me! Had me in and out in no time. Video I received from the tech was very thorough and explained all needed work in great detail. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Harry Davis

I just want to give a shoutout to Trey—he made the whole car buying process smooth and stress-free. Super professional, honest, and easy to work with. He really took the time to make sure everything was right and that I was comfortable with my decision. If you’re looking for someone who actually cares about helping you, Trey’s your g | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Margaret Moore

Kenny did a great job. Kind, courteous, no pressure. We found what I wanted quickly. He went above and beyond to get everything sorted. The car was clean and in perfect condition even though is was not new. Great experience! | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Hanada Yousef

I had a great experience with the service team at Volkswagen. Kevin Tressler (KT in Service) was very helpful, professional, and made sure my issue was fully resolved. He kept me informed throughout the process and made everything smooth and easy. The overall service was excellent, and I truly appreciate the support. Highly recommend | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Jesus Canas

Alan Arias was a great help in getting our new grad daughter her first car! Muchas gracias amigo Alan | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Patricia Canas

Excelente servicio y trato del vendedor Alan Arias. Explicación súper clara y opciones a cada necesidad del comprador. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Juliana Canas Armendariz

I had a wonderful experience buying my first car with Allan Arias. He was extremely patient and presented my family and I with several options, allowed us to test several vehicles, and waited for us to come back later in the day after discussing it at home. He waited for us to make a decision without making us feel pressured or rushe | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Patti L

If you have any service needs for your Volkswagen, do yourself a favor and go see Josh Frank at Hendrick VW in Frisco. Of all of the service techs I’ve ever worked with he is the most upfront, knowledgeable, and honest one I know. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Kim Eisenhour

We sold our Acura to Hendrick Volkswagen and worked with Doug Klein. Doug was knowledgeable and efficient when evaluating the condition of the car. He offered us a good purchase price. It is obvious he takes pride in his work. We highly recommend Doug and Hendrick Volkswagen. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Arianna Chavez

Micheal was very attentive and knowledgeable throughout the entire buying process. He answered questions with in depth details and explanations. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Leslie Prado

10/10 experience I worked everything with Michael , unfortunately I wasnt able to get the vehicle since it turned out being too much for me , but overall my experience at Hendricks at Volkswagen was amazing! | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Taylor Rae

We cannot say enough amazing things about Ricardo (Ricky) Bolanos and his incredible team at Hendrick Volkswagen in Frisco! Shout out to Kenia, Zach and Junior for always being there for us! Over the years, we’ve purchased **four vehicles** through Ricky—everything from certified pre-owned to new purchases and leases—and every single | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Sripal T

I had a great experience working with Sergei, the Master Sales Consultant at Volkswagen Hendrick Frisco. We visited the dealership to explore a 2026 Volkswagen, and Sergei made the entire process smooth and stress-free. He patiently walked us through all the terms and options, ensuring we fully understood every detail before making | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ ellie baas

KT was very friendly, helpful and knowledgeable. The only reason it's not 5 star was not on him. They did not have the right oil filter for my car and I had to wait. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ stephen waller

Fernando was professional and attentive. The repairs were completed a day earlier than scheduled. | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ j m

If there were a lower star to award, I would. We purchased TWO new vehicles here in January and have experienced nothing but headaches. What should have been a meaningful first-time car-buying experience for my daughters has been completely stripped of any excitement due to total disorganization and poor follow-up. ?We have had to re | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Cecilia McAfee

I had such a great experience recently with my sales person George Strong! George was patient with me he listen to what I wanted and came through. He took his time showing me and explaining all the features of my Tiguan. The rest of the team was great as well! I’m super happy! | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Manjot Singh

I visited this dealership to buy an atlas cross sport, i was greeted very politely and my needs were dealt with by Kenny and Shahwaiz, they were very patient and made a good deal with me. This dealer is by far the best volkswagen dealer in the dfw area that i’ve visited. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Ricardo Morales

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3/14/2026 12:00:00 AM | Google

★★★★★ varun kodumuru

Great car buying experience! Anas made the whole process smooth, transparent, and stress-free. He was professional, patient, and genuinely helpful from start to finish. Highly recommend working with him if you're buying a car! | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Crystal Burton

Great service department. Will drive 2hrs out of my way to let them service my car on future! | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ T DeLeon

I have had the BEST experience here!! The Service Team has given me Top Notch Customer Service including providing Shuttle when needed.. Definitely will continue coming back for additional service when needed.. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Becca Fredde

Jaedon went above and beyond what was required of him to make sure my car needs were met. I was getting the run around on the phone being passed from one call to a voicemail without getting any answers or solutions. When Jaedon answered, he went out of his way to make sure I did not keep slipping through the cracks and made sure my i | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Jonathan Ramirez

My wife and I recently visited to purchase a VW, and we had the pleasure of working with Kenya. She was absolutely fantastic! Her patience and extensive knowledge truly stood out as she guided us through a variety of vehicles, delivering exceptional service throughout the process. After we settled on our choice, I was confused why w | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Shan'I Mitchell

Super smooth and quick process. Worked with me on the numbers and is continuing to work with me on adding items to the vehicle I purchased. Great customer service ! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Jimmy Lipps

Trey was great, he didn’t play any games, he asked what I wanted, and told me what he would be able to get for me. Super happy with my new car! Even happier to not have to go through a hassle to get a good deal! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Francisco Lopez

I worked with Ashton Mitchell and he helped me get an amazing deal with the truck I wanted. Very fast friendly and respectful!! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Hemkumar Sheth

I advise anyone in the marketing for purchasing a Volkswagen to reach out to Trey Tallal at Hendrick Volkswagen in Frisco, TX in the Dallas/Fort Worth area. Trey makes purchasing a vehicle as easy as it can be. I completed a questions online and Trey reached out to me. Within 15 to 20 minutes he was able to send me video of the vehic | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Vincent Kuo

Allen B. always helpful. Just checking for appraisal but definitely return as 2nd time buying from Allen. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Shelly North-Tanner

Had a recall issue with my Atlas Fernando Gomez was amazing! Walked me through all the issues, verified that everything was covered under warranty or the recall and got me back on the road in record time! Will gladly return for any future service issues!!! | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Shannon Daniel

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3/5/2026 12:00:00 AM | Google

★★★★★ Calon Freanklin

Most of their cars consume oil and VW is going downhill in terms of reliability. I now know why the Germans lost world war 2 | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Saumya Patel

Wait time was too long even though there weren’t any other customers | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Zander Turner

Trinity was the man! Made the deal easy, quick, and efficient! Grateful! | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Suvaree Szivulka

We just bought a new car from Hendrick. Thank you to Zara! She was very friendly and extremely helpful. | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Ronny Foster

My wife and I had the absolute best car-buying experience this past weekend at Hendrick Volkswagen of Frisco when purchasing our new 2026 Volkswagen Jetta. From the moment we arrived, George Strong greeted us and made us feel completely comfortable. George stayed with us through the entire process — from our first questions to the f | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Thu Nguyen

I recently had an outstanding experience at the VW Frisco dealership, and I can’t recommend George enough! With over 18 years of sales experience, he quickly helped me find the perfect car that fit my needs. I was worried about my tight budget and monthly payments, but George went above and beyond, checking with his boss to find the | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Muayad

I had a great experience at Volkswagen Frisco thanks to Anas , He was professional, knowledgeable, and very easy to work with from start to end. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Ambika Banavara

Zara helped me out so much with a ton of information on the Tiguan! My family and I have been wanting to try Volkswagen for a while and this was a great experience for us! | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ James Wealthy

I have been impressed with Zara’s product knowledge of the car industry her work ethic is above and beyond if you are in the market I recommend! She’s a trustable salesperson | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Francis Clayton

Zara was great to work with!! | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Joe Vrasic

Zara was great to work with, excellent customer service. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Vin Maloi

Today i had a wonderful experience at hendrick vw frisco . The service department was slammed and still managed to get me in and out in good time for my needs . Joshua frank was thorough and explained everything from start to finish. Stand up experience, i will be back , thanks again ! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Frank Stewart

Thanks for the great experience This place is highly recommended Ask for Anas if you are lookin for a car | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Stacie Edwards

Great experience would highly recommend! Go see Joshua Frank so helpful & knowledgeable. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Michael Lively

Brought in my jetta for its annual scheduled service, and had a great experience with Jaedon! Definitely would recommend him for all your service needs. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Jason Goodwin

Recently brought my vehicle in for service and had the please of working with Jaedon Morgan he was very friendly and got me in and out in a timely manner definitely will be coming back for future service visits! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Shabab Choudhury

Trey was extremely helpful in finding the right vehicle for our family. He was prompt and communicative during the process and we appreciated his transparency. I would recommended him as a solid salesperson | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Shannon Block

Had a great experience at this dealership. Efficient closing process and transparent pricing. Ask for Zara. They had a great little playroom that our kids enjoyed during the process as well. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Adam Ben-David

We have bought multiple cars from this dealership, and all of them were with Serghei. He goes above and beyond to make sure that everything goes perfectly and I can’t recommend him enough. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ John Pineda

Kyle was super helpful and easy to work with he answered all my questions and didn’t make me feel rushed. Definitely recommend asking for him | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Jessica Wisneski

Kyle made the whole service process easy. From check-in to pick-up, he kept me informed and answered all my questions. You can tell he actually cares about his customers and not just pushing repairs. I’ll be back because of him. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Otis Lynn Reeves

The paint was incorrectly applied. Started to fail under warranty. VW & Hiley fixed it. Paint continues to delaminate. The GM, Mr Welch has NEVER talked to me. This my SECOND purchase there! DO NOT SHOP AT HILEY VW! DO NOT BY VW VEHICLES! See my IG and FB for pictures….#Hileysucks | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Jason Goodwin

Brought my vehicle in for routine service and had the pleasure of working with Jaedon, he was very friendly and answered all of my questions regarding my vehicle. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Tommy Metzger

Trey was great helping us pick out or new car. Very personable and provided us with the right options. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Noah Reyes

Came to get an oil change ended up upgrading my Tiguan . My kids love the ambient lighting Anas was very helpful.. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Angel GHALI

Smooth and quick transaction And great service Anas got the process done in 45 mins Last time I bought a car I spent almost the whole day at the dealership. Thank you Anas . | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Sheila Beggs

Purchased a ‘26 Atlas R-line on 18Feb26. My salesman was Trey. The experience from start to finish was completely pleasurable. It was a very smooth and quick process. Trey’s no pressure attitude was very much appreciated. He was very knowledgeable and respectful. He accommodated me with a smile when in the middle of my decision pro | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Brian Edwards

Great service team Jaedon is very trust worthy, knowledgeable, and always goes beyond my expectations | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Samantha Medina

Took my vehicle in for service Jaedon assisted me and never fails me always a great experience | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Miguel Huerta

Jaedon in service was very knowledgeable and made sure I was taken care of through my whole service experience | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Cristina Sandoval

The best service center for your Volkswagen Jaedon my service advisor provided the best experience very knowledgeable and helpful! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Kristen McKay

Jackson made our buying experience enjoyable and stress free. His knowledge about our Atlas Cross Sport assured us we were making the right choice. Highly recommend. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Dareen Taher

Thank you Anas! It was really an amazing experience. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Penny Sasko

Fernando is our Service Rep and he has been outstanding in customer service. We have so appreciated working with him. He is our main reason for dealing with Hendricks Volkswagen. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Jerry Owen

Excellent across the board! Courteous and down to earth from the drive in to the drive out. Hands down my best experience and I've had a few. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Enrique Rios

I had an amazing experience here at this dealership Trey was able to help get me a new vehicle so fast I definitely recommend going and having Trey be your representative he will do whatever it takes to get you a vehicle. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Crunoz Sports

Huge shoutout to Trey, the BEST car salesman out there. He got me into my perfect vehicle in less than 2 hours, completely stress-free and hassle-free. No pressure, no runaround just top-tier service from start to finish. The price was fair, and the finance team was excellent, very transparent and didn’t try to force any extra pack | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Lauren Graham

? After going to three different places in one night and not getting any real help, Kevin was able to quickly and efficiently resolve my car issue. Not only did he fix the problem, but the service was exceptional from start to finish. I got my car back clean and in a timely manner. This experience helped me more than it helped my c | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Bryan Ajumobi

I have to give a huge shoutout to Tray for helping make my car buying process easy. It was my first time purchasing an out of state vehicle but he made it simple for me! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Bonnie Austad

Sergi was amazing to work with. Very honest. Very efficient and very professional. I am a loyal hendrick VW customer because of my continuous excellent experience with their sales and service departments. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Stacy Kabello

Another 5 star service experience with KT!!! I wouldn’t take my vehicle anywhere else for maintenance. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ AMK

Trey Tallal what's very helpful with my purchase of a 2025 Toyota Camry LE. I look forward to doing business with them in the future. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Amy Madewell

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2/24/2026 12:00:00 AM | Google

★★★★★ Jorge Ramos

I made an appointment some days ago, and call to move to an earlier date and they were open and flexible. Fernando Gomez helped me and he did a good job. He was clear; and explained to me what my car needed. He made a difference as always. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Ryan Baker

Since buying my car in 2023, I have made the trip from Oklahoma City to Hendricks every couple of months for my oil changes and maintenance. Every visit has been super easy. I’ve never had an issue trying to schedule service, everything gets done super quickly, and they always do a great job of taking care of things. This past weeken | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Hemang Udani

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2/24/2026 12:00:00 AM | Google

★★★★★ Ryan Jackson

Had an excellent experience purchasing a new car from Hendrick VW. From start to finish, their staff were incredibly welcoming and hospitable and got me exactly what I needed with no hassle. Big shout out to George Strong for being an excellent sales associate and helping me through the process. I’ve been driving VW all my life and t | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Muhammad Ishaque

Dont trust this dealership. Scheduled to see a car. The representative said car is available. Even 5 minutes before the appointment I called and asked about the car and he said it is available. When I reached the dealership and sat with representative and he said oh some one else is doing test drive and then it is in selling process. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Jose Orjuela

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2/23/2026 12:00:00 AM | Google

★★★★★ Carla Khalaf

We worked with George today. He was extremely knowledgeable and professional. He facilitated a great test drive experience and was able to provide us the numbers quickly. He and the manager were extremely responsive to our questions after the fact. Super easy to work with would recommend! | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Maira “Mai” B

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2/22/2026 12:00:00 AM | Google

★★★★★ Nate White

Be careful with this place. Having visited several dealerships in the area, I can confidently say that the management at Hendrick Volkswagen Frisco stands out — unfortunately — for treating me like livestock rather than a customer. After a miscommunication by a young, inexperienced salesman led to an agreement on a vehicle price, sal | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Andrew Lancaster

Had great service at Volkswagen Frisco! They handled everything quickly and professionally. I really appreciated the updates that Fernando Gomez provided. Fernando was very knowledgeable and friendly and provided fantastic customer service. I would highly recommend. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Daniel Goncalo

Kevin Tressler and the rest of the team in the service department were awesome. Got my car squared away in no time. Thanks for great service KT and team. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Dominic Taylor

Trinity Howell did a fantastic job helping me receive my first vehicle on my own. I recommend coming to him for any requests. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ J Rusk

Had a great experience at Hendrick Volkswagen in Frisco. Salesman Trey Tallal and his team took great care of my mom with her recent lease purchase. Amazing customer service and top notch sales team. Great job Trey. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ FCD Central Division

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2/20/2026 12:00:00 AM | Google

★★★★★ Brittany Bravenec

Great experience at Hendrick Volkswagen! Allan was professional, honest, and made the whole process simple and stress-free. No pressure, great communication, and excellent service. Highly recommend! | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ ?????? ????????

Thanks a lot to Kevin T. in service. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Cory Schell

This is my first service at Hendrick Volkswagen of Frisco. I pulled in without an appointment and only had a hour and a half to get an oil change. KT my service advisor said he cold get it done. Got the car in with a sense of urgency and right away found a recall that he said wouldn’t slow down the process then found a clamp on the t | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Reid Spitler

I had great experience getting a new car here. Trey did a great job communicating with me before coming in, and made the actual process at the dealership very painless and quick! He was super kind, helpful, and transparent the entire time. I definitely recommend working with him if you come here. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ James Harmath

I recently worked with Serghei Medushevski in purchasing a car from Kendrick Volkswagen. I live hundreds of miles away from Dallas, so my work with Serghei was entirely remote until the day I picked up the car from the dealership. Throughout the entire process, Serghei was efficient, professional, accurate, and diligent in getting | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Cricket Freeman

We have purchased many vehicles from George Strong. He is wonderful to work with and made the process so efficient and enjoyable. Would highly recommend purchasing through him and Hendricks VW | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Tammie Shaw

This was the best experience buying my daughter a car! Sergei was kind, patient and honest. He even transferred our car seat which was a mess from our toddler! He went above and beyond. While there I left my VW to be serviced (checkup) and those guys were absolutely super!! Fernando called and checked in and made sure all was good. W | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Kesava Devineni

Communication is not at all clear! | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Makenzie Franklin

Ali was great from start to finish! We are happy with our purchase! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Gowtham Venkat

I had an amazing experience purchasing my new 2026 Volkswagen Jetta at Hendrick’s Volkswagen! From the moment I walked in, the staff was friendly and professional. I worked with Thomas Garcia and Adam, who made the entire process smooth and stress-free. There was no pressure, and they were very transparent about pricing. I highly rec | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Derek Freeman

George Strong was probably the best Salesman I’ve ever dealt with. Courteous, knowledgeable, and no pressure. Very easy car buying experience with George at Hendricks VW Frisco! I made the above post 3 years ago. Well we bought another car from George Strong again and of course we had the exact same experience!! Great job again Geor | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Makenzie

Ali was fantastic from start to finish! We walked in with a plan and were able to execute! Loving our Atlas | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Leroy Aguirre

I had a great experience dealing with Ali and Doug. These guys went above and beyond to make sure the 2017 BMW 230i was detail and ready for pickup by the time I got to the dealer ship. Paper work was quick and easy with no pressure added, these guys are very good at what they do. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Donna “dee” Dhliwayo

Amazing experience working with Ali, he made the entire car buying process smooth and stress free. Highly recommend!! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Xzavier O

I had an amazing experience at Hendrix recently. My process started online, perhaps like many others, where I was browsing the inventories. From the moment I had found the vehicle that I wanted and submitted the interest form, a gentleman named Ali B was there to help me. He was attentive, informative, and definitely helpful. Between | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ matthew muse

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2/12/2026 12:00:00 AM | Google

★★★★★ Patrick Mitcham

I must post a review for this dealership. It has been a genuine pleasure working with them. I purchased as an out-of-town customer, so completely reliant on the team there. Between the timely responses and the flexibility to meet on pricing, such a great experience from start to finish. Working with Thomas on clarification on pricing | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Chris Belknap

I had a great experience buying my daughter a car from Kenny Adekoya. He worked through the negotiation in a professional way and I left with the car my daughter wanted, at a price I felt was fair. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ sulaiman Oyebola

Service was great especially with Kevin T | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Martian

Best service I've received from any dealership/service dept. My agent Fernando didn't shy away from welcoming and greeting me. He was detailed about the process and communicated with me every step of the way. My car was taken care of in a timely manner and I will definitely be returning. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Eric Berg

Just bought a pre-owned Atlas at Hendrick VW. We worked with Jackson who was great and addressed all of our needs. He was friendly and responded to texts promptly. Would definitely recommend buying a vehicle from Hendrick. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Joon Kim

Serghei was the best salesman I’ve ever worked with. Never had an easier experience getting a car and would recommend everyone ask for him when coming here! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Leo C

Getting a car here was easy and straightforward. Everyone is friendly and very helpful with any questions you might have. Highly recommend this location. UPDATE 2/10: Went in for my first scheduled maintenance and KT did a great job servicing my car. Was ready faster then expected. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Carlos Leonidas Cruz

Fernando is an excellent service advisor. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Zaid Badar

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2/12/2026 12:00:00 AM | Google

★★★★★ Marzia Antu

I had the worst experience at this dealership and will never return. I arrived around 11:00 AM for an oil change and to have my check engine light checked. An employee named Jordan asked why I was there, and I explained everything clearly. He told me that checking the engine oil would require a diagnosis costing over $200, even thoug | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ LaTonya Lewis

I purchased my vehicle at Hendrick and had ALL of my services and repairs done here. The service personnel is always professional. My service person was Kevin and he was excellent! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ HUNG CHANG CHIEN

Just Completed a good deal with George Strong, who provides an excellent service, if you are interested in VW vehicles, it’s an option for you to reach out him directly. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Leah Gronemeyer

We bought a car from George Strong for my husband and then ended up coming back again to buy one for me as well. He was wonderful to work with. KT in service has also been a great help! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Amna Qureshi-Khalid

I had a wonderful experience purchasing and especially working with Serghei. He made sure we were well taken care off, extremely professional and found us exactly what we were looking for. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Calen

Colby Hopper was great! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Aryn Fisher

Great service, especially Colby he was so helpful! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ A Esquenazi

Hendricks Volkswagen Frisco does a great job. KT in service a rockstar. He Is very friendly and always takes good care of us. We have purchased two vehicles there and get both of them serviced there. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Karen Fai-Yengo

I have the best service tech in the name of Fernando. He goes above and beyond to make sure the car is serviced right and all the concerns taken care of. HENDRIX has me as a loyal customer because of him | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Doug Szivulka

We purchased or leased 4 vehicles so far from Hendrick VW. The salesman we have come to know and trust recently retired. Fortunately they have a new salesperson, Zara, who has also been a pleasure to work with. She is very positive and extremely helpful. She will go the extra mile to make sure you get the right VW for your family. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Peter Schwartz

I had an excellent experience with Hendrick VW Frisco for my car service. From start to finish, everything was professional, smooth and stress-free. Kevin Tresser was friendly, knowledgeable and took the time to clearly explain the work that needed to be done. I can highly recommend Kevin Tresser from Hendrick VW Frisco. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ John Petruccelli

I normally try to avoid dealerships, but I go to Hendricks specifically for the customer service and staff. We have a large family and time/money is always a concern. Joshua Frenk, in the service department, has been an incredible partner, time and time again. Extremely knowledgeable, understanding and communicative. Having him and | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Eden Barker

I had an absolutely fantastic experience with the service writer! Kevin is incredibly knowledgeable, friendly, and he took the time to explain everything clearly. I felt fully informed and confident in the service process. He went above and beyond to ensure my needs were met, and the whole experience was smooth and stress-free. Highl | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Anand Thiruvaipadi

I wanted to take a moment to share my appreciation for the outstanding service I received recently. Mr. Kevin Tressler a high level of professionalism in dealing customers, ensuring that the work was completed within the given time frame on the same day. Thank you for your excellent support. I am hopeful that I will continue to recei | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ devildog291

Top-notch service. Kyle was professional, honest, and efficient. Will be back | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Jiun

I have visited Hendrick Volkswagen with several of my cars for full body workups and repairs. Colby took care of me and my car. He is communicative and eager to assist which makes every visit pleasant and leaves me confident my car is in the best care! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Jason Lindly

Joshua Frank was great to work with. Very knowledgeable and friendly. He treated me as a person and not just a sale. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Michelle Petruccelli

Joshua Frank always goes above and beyond to help us with the service on our Volkswagen. He very kind and courteous, keeps us updated on what is needed for our car, and ensures that the work is done in a timely manner. I highly recommend Joshua and the team at Hendricks Volkswagen Frisco for servicing your vehicle. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Jessica McAdams

PHENOMENAL service. I lost my keys to my Jetta and every other dealership and locksmith were trying to overcharge me. When I called Hendricks Volkswagen dealership Josh Cienfuegos was honest, helpful, and gave exceptional service. Because of how kind every employee was I will be taking my business to this dealership from now on. Than | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Kevin Rankin

Great service and my consultant, Josh Frank, was very helpful! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Kirsten Lindly

Thank you for everything Joshua Frank!! You were absolutely wonderful and made this process so easy for my family. Thank you thank you. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Aldheir calderon

I just bought our new family car, and the experience at Hendrick in Frisco was excellent. Big thanks to Ricardo and Ali for their great attention, for answering all our questions, and for guiding us with helpful recommendations. I highly recommend Hendrick VW in Frisco. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Heidi Malone

????? I had a great experience at Volkswagen Frisco thanks to KT. He was professional, knowledgeable, and very easy to work with from start to finish. KT took the time to explain everything clearly, kept me updated throughout the process, and made sure all my questions were answered. It’s rare to feel this confident and taken care of | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Dillon Fuller

I couldn’t recommend Colby more, he was an absolute pleasure to work with when it comes to dealing with my vehicle. He provided excellent service in a timely manner and always is always super courteous in every interaction. I highly recommend him to anyone that needs service. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Rick Jones

It's the only place to take your Volkswagen! Period. The entire service department there is top notch. Both Josh's, KT, and Kyle are all top-notch service managers and you can't go wrong with whoever you get. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ James White

Kyle in the service department was excellent. Above and beyond. He kept me well informed with updates. Thank you | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ JRSorrow

Gotten my first car here and I wasn't too thrilled with the mind games the salesman was playing. They had me sit for almost 5 hours while he was sitting inside another room jaw jacking with other employees. I came in for an oil change and they tried to up charge me almost 150 for an air filter and almost 1500 in work I didnt ask for. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Brian Edwards

Had a great service experience with Jaedon he communicated with me throughout the whole process and knowledgeable | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Tyler DeMando

Kyle in service took great care of me at Hendrick Volkswagen. Quick turnaround, honest pricing, and great communication. Will be back! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Myrtle Hall

I’d like to start by saying, George is absolutely phenomenal! From start to finish George was attentive to my concerns and vehicle preference. I was open to a CPO or New vehicle. George laid out the specs on both models I grew fond of. Most importantly, he was transparent and respectful. In the end, I was able to get more than I set | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Dylan Puckett

Colby Hopper made my experience at Hendrick Volkswagen of Frisco smooth and stress-free. He was knowledgeable, honest, and kept me updated every step of the way. Top-notch service advisor—highly recommend working with him. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Samantha Medina

I brought my vehicle in for service and had the best experience definitely recommend bringing your vehicle to this dealership Jaedon my service advisor made sure I was taken care of! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Miguel Huerta

Great experience in service definitely recommend working with Jaedon in service. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Anthony Le

KT at Hendrick is very easy to work with, and went beyond to help me get my VW fixed! Thanks KT. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Bharat Krishna

Got a new VW Atlas from this dealership. Worked with Allan and the team went above and beyond to ensure it a smooth process. Will definitely recommend Hendrick. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Angela Knautz

Kevin was professional and took time to explain in detail | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Amarnath Babu Kankanala

Kevin Tressler was knowledgeable, professional, and took the time to clearly explain the work needed on my car. Everything was done on time, with great attention to detail, and my vehicle drives perfectly now. Honest advice, fair pricing, and top-notch customer service | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Cristina Sandoval

Had the greatest experience getting my vehicle serviced everything went smoothly and I was in and out in a timely manner! Jaedon my service advisor assisted and making all this happen thank you again! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Tristen Hopper

Yet again I was in and out, but this time I brought my fleet vehicle. I was shocked when I was out in less than an hour. Huge thank you to my advisor Colby! Always quick and efficient. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ mia allison

Purchased a 26 Atlas Cross with Jackson. After the deal I had noticed a miscommunication on my end and that i didn’t get all my floor mats. Jackson handled the miscommunication with compassion which is really hard to find these days in a sales man, and even paid for our missing floor mats. Great man to do a deal with. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Gary Watkinson

Excellent | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ rafael camargo

The crew here was amazing and specially my friend Shahwaiz who was very knowledgeable on all vehicle details and make this deal happen. Thank you all. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Musa Khana

Amazing service by Zara. She was appointed to me for the corvette c8 I bought here. She is very kind and very understanding. Stood there till the end even 1.5 hours after closing time making sure I get my car. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jeziel Jones

Colby in service is the best there is. Explained everything and took great care of my grandmother when she went in for service. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Alycia Irvin

We had an amazing experience buying our new VW Tiguan, and a huge part of that was thanks to our salesman, Trinity. This was our first family car, so it felt like a really big and meaningful purchase for us & Trinity made the whole process easy and stress free. He was incredibly kind, quick, and personable from start to finish. He l | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Trey Driver1

I had a fantastic experience at Hendricks Volkswagen in Frisco, thanks to Jack LeMaster. Even though Bob Tomes is actually the closest dealership to me in McKinney, I chose to go a little farther to Hendricks because of their reputation and I'm glad I did. I had tried other dealerships around the Dallas-Fort Worth area, including Bo | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Cleveland Lacy

Zara was great to work with, she helped me with my new vehicle | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Gabby Hylton

nic picardi was amazing! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ S Michelle

This is my first Volkswagen purchase ever and I was a little skeptical since I'm a dihard Honda chic. (And yes, I still got my Honda too) I started noticing the GTI 's and looked for the right one and I ended my search here at Hendrick. Let me start by saying they offer a 3000k mile warranty on every used vehicle and when I tell yo | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ actuallymynameis Marina

Nic was an amazing car salesman from start to finish. He was knowledgeable, patient, and genuinely cared about helping me find the right car rather than just making a sale. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. Nic was professional, honest, and e | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Chris C

Trinity has helped me or with two purchases this year and the experience was fast and easy. This place is fantastic and I will be using them again when I next find myself in the market for a vehicle! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Cody Atkins

I dropped my Jetta off at Hendrick Volkswagen of Frisco for service repairs, and Joshua was hands down one of the best service advisors I’ve ever worked with at any dealership. From detailed video inspections to timely texts, phone calls, and clear voicemail updates while my car was in his possession, the communication was top tier a | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Orlando Flores

Been coming to Hendrick Volkswagen since we moved to Plano and customer service at the service department has always been top notch. My service advisor Kevin Tressler is knowledgeable, reliable, and always keeps me posted on my vehicle maintenance. The lobby is comfortable and always impeccably clean. Thanks guys for making any maint | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Michael Bell

I just bought a 2018 Jeep Wrangler . I was very impressed with Jack LeMaster and his professionalism during the buying process . He made it so smooth , and easy . I was in , and out of there in an hour . | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Nick Koenig

OUTSTANDING!! Colby hopper helped me so much with my sweet Golf ! I like how he treated my vehicle like his name was on the title! Wonderful job Hendricks very outstanding work from everyone! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Elizabeth Reeves

Trinity made our buying experience quick, smooth, and stress-free. His customer service was outstanding, and he worked hard to secure a great deal for us. After visiting several dealerships, the exceptional level of service at Hendrick truly set them apart and made our decision easy. Thank you, Trinity, for all your help and for foll | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Mac Belino

Best experience one can get at a car dealership. Gavin Bookout, was knowledge, patient, and straight forward. It was a smooth transaction. Thank you. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Tyler Reynolds

Colby supplies great service | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Nathaniel Hooten

Ali did a great job and made everything very easy and go smoothly. I would highly recommend Hendrick and Ali for your next Volkwagen. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ janeth aguilar

My experience with Ali when buying my new Volkswagen was seamless and stress-free. Ali's patience and helpfulness were impressive, as he guided me through the entire process with ease, seeming to know exactly what I wanted and needed. 10/10 would highly recommend partnering with Ali to friends and family when they're in the market fo | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jesse Hays

I have my Jetta serviced here all the time. Kevin Tressler is my go to ! I would highly recommend you try HENDRICK for all your Vehicle service. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ John Beckett

Made the experience quick and professional | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Grace

Josh N. helped me find my dream car and at a great price. The process was easy and smooth. He took very good care of me. Zach was very helpful as well. He explained everything about the financing and the warranties. I feel like I made a very good purchase overall. Good people at this dealership. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Ilshat

I decided to buy a car for myself and saw an advertisement for this car dealership online. I saw good reviews and decided to visit. There I met Sergey, who showed me everything and explained everything about my future car. He offered me good purchase terms, and in the end I was already driving away in my new Volkswagen Tiguan. He als | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Sam Chumsky

Nic was super helpful and walked me through all of my questions. Strong recommend! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lyrrad Htims

When looking at cars for my daughter, Jack was great to work with! Very knowledgeable and great customer service! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Malik Deckard

Fernando made life easy. Great service | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Terri Krause

Trinity Howell VW It was time to buy a new car for me. Since two other family members had bought from Hendrick Volkswagen we knew that we needed to go back. Personally I’d rather go to the dentist over buying a car. I wanted to try different VW models so when we arrived my husband and I were looking at the floor models. Trinity Ho | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lilly

We had an amazing experience purchasing our Volkswagen, and it was all thanks to Kenia Espinoza and Ricardo Bolanos. From start to finish, they were professional, knowledgeable, and genuinely cared about helping us find the right vehicle. They took the time to answer all of our questions, explained everything clearly, and made the en | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kenny Schreiner

Very good customer service!! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Daron Randall

Kyle W. is the best person I have come across and should go to him with any of your cars needs. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Shannen Kelley

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1/26/2026 12:00:00 AM | Google

★★★★★ Anthony Oller

Excellent customer service!! Thanks George! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lauren Lopez

Mike was awesome! He helped me find the exact car I wanted and was very knowledgeable. It’s been over a year since my purchase and I still love it! Would highly recommend shopping here. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Clarence H.

Great dealership to work with, buying process was smooth. The salesman Trinity is really cool dude - not pushy, and knows his stuff. I was looking specifically at a VW SUV because it had a traditional 8-spd automatic instead of CVT and punchy turbo engine, but he impressed me by knowing the specs of every trim from the back of his h | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Justin Lubash

Colby was great to deal with! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Raina Pence

Colby is the best service advisor! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Ankit Kathait

Great experience with George – very professional and respectful I had a great experience working with George while exploring the VW Jetta. He was knowledgeable, patient, and never pushy. Even though I ultimately decided to go with a Tesla, George was very understanding and professional throughout the entire process. He answered all | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kriti Sub

Kyle was friendly and easy to work with. The visit went better than expected. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Dan Haefele

Allen Arias was fantastic to work with. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Steve Wood

Had a great experience taking my daughter's Tiguan in for service. Our service advisor, KT, was on top of everything and kept me updated on any changes in status of the vehicle. KT greeted me with a warm smile and a gracious handshake as I came in, and made sure all of our needs were taken care of with the vehicle. 10 of 10 will come | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Igor Parmezani

I had a great buying experience with my pre-owned VW at Hendrick VW Frisco. the salesman Trinity Howell was great to present the car, during the test drive and during the negotiation. No waste time, the negotiation was complete transparent and fast. The car was delivered quickly, clean and the gas full! I recommend the Dealer and the | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Ruby Johns

Great | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ M.D. Sreedhar

Kyle Pointer is a stellar Sales Professional. He brings in a broader knowledge set - be it technology, service, warranty, engine configurations, drive feel, even outside of VW world as well - & shares them to get a broader perspective in the decision making process. No Sales pressure to buy, plain interesting chats, lots of patience | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ jaswanth kumar Royyuru

had an amazing service Shahwaiz Definitely recommend | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jesse Gearhart

I recently purchased a 2025 VW GTI from Jack at Hendrick and it was the best car buying experience I’ve had. Jack had the car ready to test drive as soon as I got there. He was up front about pricing and worked to get me a great deal. Also a big shout out to Zach in finance for making the finance process so easy and stress free. I ab | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Mark Jagneaux

Great experience at a great dealership with the greatest salesman! Serghei Medushevski rocks! Perfect balance of professionalism and friendliness. His product knowledge is impressive. If you're in the market for a fine new German vehicle, go to Hendrick and ask for Serghei. Do it now! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Stefan Channel

Allan was such a great salesman! He answered every question on the purchase of our 2026 VW Atlas. We had a wonderful experience at Hendrick VW and would definitely shop again. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ dejo dejo

Great Experience with Jack from Sales. Easy to deal with and no pressure. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Samone Harris

I had an awesome experience! Mr. Kenny was sooo patient and helpful in my car purchase journey. My car was unexpectedly totaled out and buying a car was not in budget for 2026 but Mr. Kenny made my experience worry-free. Thank you Mr. Kenny Adekoya! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Stuart Sax

Next to buying a house, negotiating the lease of a vehicle is a daunting task. Until now! We just leased a new VW Tiguan with the assistance of George Strong and could not be happier with the whole experience. No pressure whatsoever and George gladly fielded every question we threw at him. Hendrick is our dealership and George St | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Amy M

It was a pleasure working with salesman Serghei Medushevski on my new 2026 Atlas Cross Sport! He provided customer service with genuine care (initially on his off day to test drive cars with me). He is patient and super knowledgeable.. he made it a stress free and enjoyable experience! Also I want to give a delayed special shout out | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Alan Adair

This place will stick it to you after the sale. Tried to charge diagnostic time, even though the car had a bumper to bumper warranty. Also wanted to charge nearly 500 dollars for a replacement ignition key and fob. LOL. They got you. You can't get one anywhere else. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Linda Marie Stuntz

I had an amazing experience with Kt as my advisor his timing was perfect and answered all my questions. He was extremely helpful and made the process smooth and easy. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Michael Spring

Alan was phenomenal! This is our third car we purchased from him and moved from Honda to Volkswagen because we trust him. He’s knowledgeable, kind and truly puts his customers first. I will also say everyone at the VW dealership was super courteous. I know buying cars can feel tedious but this was a breeze thanks to the team and Josu | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Biruk Yemane

Allan Arias was wonderful to work with. Very knowledgeable and personable! I will definitely be back for my next vehicle from Allan | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ruth L

Kevin Tressler was my advisor, and I couldn’t have asked for better support. He really took care of me, answered all my questions, and made the entire experience smooth and stress free. I’m very grateful for his guidance and help. 10/10 experience because of him. Highly recommend! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Mackenzie Hotz

I had an amazing experience with Colby Hopper at VW Hendrick. From the moment I arrived, he made everything easy and stress-free. He explained what needed to be done in a way that made sense, kept me updated the entire time, and genuinely cared about making sure my vehicle was safe and taken care of. You can tell he takes pride in hi | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Sherrie Ivy

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12/26/2025 12:00:00 AM | Google

★★★★★ satish reddy

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12/26/2025 12:00:00 AM | Google

★★★★★ Terry Tallent

I’ve had the pleasure of working with Josh Frank at Hendrick Volkswagen Frisco on multiple occasions, and each experience has been consistently excellent. Josh is efficient, empathetic, detail-oriented, and exceptional at follow-through—qualities that truly set him apart as a Service Advisor. From the moment I arrive for my appointm | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Kathryn

I want to personally thank Trinity for the exceptional service my husband and I received. From the moment we were just browsing the lot, Trinity made us feel welcome, informed, and completely taken care of. Every step of the way, he went above and beyond to make the process smooth, stress-free, and genuinely enjoyable. I can’t stop | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ John Wade

I recently took my car in for service with Kyle at Hendrick Volkswagen, and the experience was great. Kyle was professional, honest, and kept me updated throughout the whole process. The service was quick, the pricing was fair, and everything was explained clearly. I’ll definitely be returning and highly recommend working with Kyle f | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Joseph Laigaie

While looking for a car for my wife, I walked in to Hendrick VW late on a Saturday night after trips to other dealers in the area and was lucky enough to meet George Strong. George was quick to assess my wife's requirements in a new Atlas, found a similar model with all the bells and whistles and brought it over for my wife to test | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Brent Suiter

Kevin Tressler, man you saved the day dude. Very professional, very fast, and very caring. It was such a pleasant experience meeting you sir. I was in a big hurry and Kevin got me in and out fast, also laid out underlying problems that would need to be addressed. Thank you Kevin!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Aylin Garcia

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12/26/2025 12:00:00 AM | Google

★★★★★ Sheila Mcdoland

Kyle took great care of me. Quick, honest, and helpful. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Amanda

Trinity was so kind and gave us a great experience! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ N Tank

Every time I come here, the service is excellent and everyone is always friendly. Kyle in service was especially knowledgeable and helpful when I brought my car in. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jean Underwood

Ask for George to find a certain. Vehicle for me and he DID!! Great job! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Mikhail Klindukh

Thank you so much to Sergey, he helped us choose a car and found comfortable conditions for us! We are very grateful! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Nicole Bustos

Such a great experience! I was helped by Jack Lemaster and he made the process smooth and easy. His professionalism and willingness to help will be the reason I return for future service. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Angel Gibson

Colby was incredible to work with. From the moment I pulled in, he was professional, straightforward, and actually listened to what I needed. He kept me updated the entire time, didn’t sugarcoat anything, and made the whole process quick and easy. You can tell he genuinely cares about his customers and knows his job inside and out. I | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ D'arxiebel Maya-Soto

Had one of the best experiences at this dealership. Allan greeted me right from the parking lot, found the car of my dreams, and made the process as easy and seamless as possible. Truly highly recommend going and asking for him! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ April Natareno

Very friendly and knowledgeable staff! KT made the experience seamless and great service timing! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Bailey Carver

Amazing experience and customer service! Trey Tallal truly went above and beyond to tailor the inventory and pricing. When we go back to buy, we will request him specifically! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Isabelle Luneborg

Trinity was absolutely kind and so respectful. My experience with him was very professional. I appreciated how welcoming, and how intelligent this man is!! I definitely recommend going to Trinity!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ INNA VOVK

I had an excellent experience purchasing my new Volkswagen. Anas was extremely professional and not pushy at all. He immediately understood what kind of car I wanted and which features were important to me. Thanks to his help, I was able to get a very good discount. Even after the purchase, Anas stayed in touch and assisted me with | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Cynthia Leduc

Allan was our sales Rep and he was professional, welcoming, and really took the time to understand what I was looking for. The process was smooth from start to finish, and there was no pressure at any point. Definitely recommend this place! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Patrick Schultz

Great experience with George Strong and his team. Its our second car with George so definitely recommend speaking with him! *** Update - just got our 4th VW from George and his team! He is attention to service is simply the best. Highly recommend! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ David Longshore

3rd car bought from Zara this year. Wouldn’t buy from anybody else. She is the best. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Andie

Colby Hopper is an outstanding service manager at VW Hendrick. He provided fast, knowledgeable, and efficient service, and made sure every detail was handled correctly. His communication was excellent, and he made the experience smooth from start to finish. If you need reliable service and a manager who genuinely cares about the cust | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Casey Guzman

Thank you Allan Arias for all your help! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Angie

BUYERS BEWARE!!! This dealership was the best buying experience ever! Serghai displayed an excellent level of customer service and elevated my expectations of Hendrick VW to the highest level. He was knowledgeable, friendly, professional and went above and beyond to ensure I received all the information needed to have confidence in | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Shelby Hodsdon

Always so impressed by the service here - Colby took great care of us last month | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jay Rampuria

Fantastic experience working with Ali and Doug for the purchase of our pre-owned BMW. The entire process was seamlessly executed by the team. This won’t be our last deal the Hendrick team! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ebony Horton

Great experience. I don’t know if it was bc it was my first visit and they want me to come back but the professionalism from the service Team was 10/10. The only takeaway, most customers are not traveling to the dealership with the box to their phone chargers so to have a port available to plug into at the seating station near the pa | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jesika Aliya

Trinity was very patient, kind, and knowledgeable!! I look forward to working with him in the future! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jozriel Ramsey

I absolutely love this specific Volkswagen location! During this visit I received excellent service from Mr. Kevin Tressler (KT)! I highly recommend him to any and every person looking for outstanding communication and reassurance during the time your vehicle is being serviced. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Alexis Barrow

The best experience I’ve had in a while! KT was my advisor and took care of everything for me without hesitation. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Brooke

Purchased my first car yesterday! Alan was the best, he was very patient, caring, and kind. He also showed me everything about the car and made me confident and comfortable. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Alex Kaseta

My go-to dealer for anything VW. Todd W is a fantastic, knowledgeable salesman and Fernando G. always takes care of service needs. Would absolutely recommend | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jonathan Carter

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12/26/2025 12:00:00 AM | Google

★★★★★ Dennis Winters

Had an amazing experience at VW Hendrick Frisco! George Strong was extremely nice, knowledgeable, and made the whole process easy. He got me a great price on my lease and went above and beyond to help. Highly recommend asking for George! ??? | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ M D

Great experience at Hendrick Volkswagen. Kyle handled everything quickly and professionally, and made sure I understood exactly what was being done. Excellent customer service from start to finish. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Lisa Hernandez

On Saturday, 12/13, my husband and I came by to test drive a 2022 Maverick they had in their used lot. We were assisted by Kenny A. Kenny followed up with us in the coming days and we decided that was the vehicle for us after having looked at a few others. We went in that Monday to pick up the vehicle and their financing department w | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Auzi_ Cross

I had a great experience with trinity he was so great! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Patrick Fissler

Kyle in service absolutely took care of me today! He was super helpful, made everything easy, and went above and beyond to make sure my car was in great shape. Definitely the best service advisor I’ve worked with. I’ll be coming back to Hendrick VW just because of him. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ julisa olvera

Kevin Tressler was awesome to work with! He communicated clearly, kept me updated the entire time, and made everything really easy. His customer service was excellent. Highly recommend him! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ashley Waggoner

Kyle has the best customer service hands down! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Chris Caruthers

Just bought my first VW. The Dealership: From the time we entered, someone was there to greet us and ask how they could help. It is clean and easy to find things. Consultant: Thomas Garcia was fantastic. He was up front and answered any questions we had. He wasn't pushy and cared more about our experience than trying to make a sale | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Sharlene Williams

Kevin Tressler was amazing. Great customer service. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ CHAD RUSSELL

I recently purchased a second VW from Hendrick and had a fantastic experience with George Strong. He knew the inventory, showed me all the options I was interested in, gave me a great deal, and went out of his way to make sure I knew how everything worked before sending me on my way. Highly recommend! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Pride Makanyisa

i want to thank George Strong for the excellent service, helping me get a vehicle fit for my budget and explaining everything to me, i do not mind coming back and i recommend anyone buying a vehicle, George is our Guy!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Rob Smith

I had a great buying experience with Tre at Hendrick VW. All around great service. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ David Guzman

Allan Arias was super helpful with our auto needs. Super easy barely an inconvenience. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ venkat ramana ramana

Thank you George Strong for your excellent service..I really appreciate all your support in getting my VW Tiguan 2025. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Andrea

I’m so grateful for the amazing experience I had at this dealership ?? Thomas and Keaton really looked out for me and helped me secure a great deal. I’m in love with my new car ???? | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Will Epic

Colby in service was great! 10/10 on customer service. I think he cares about my car more than i do when i come see him! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ricky Adame

Want to give a Shoutout to my Advisor KT!!!!! He was able to answer all my questions in detail. Had a great attitude. Will definitely be back to see him for any of my vehicle needs. Definitely a great experience!!!!! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ John Cline

Was my first experience visiting a Volkswagen dealership for a service appointment for my Taos. Josh was very friendly and communicative. He made sure to address all of my concerns and made sure I understood the repairs that were needed as well as assisted with transportation needs. I enjoyed my experience here. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Gerson Espinoza

Took my son's jetta for service and Kevin Tressler was our service advisor and took care of everything we had to get done before he drive back to college after holidays . Thanks you Kevin definitely going back to see . | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Lyle McVay

The service team at Hendricks VW took good care of my Jetta. My advisor, Fernando, kept me updated on the timeframe for my repair and they returned my car clean and working well! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Platigni Michel

Great customer service and great handling of the process of sales. They focus on you as a customer | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Gustavo Elizalde

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12/26/2025 12:00:00 AM | Google

★★★★★ Ashraf Melek

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12/26/2025 12:00:00 AM | Google

★★★★★ Mark Pious

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12/26/2025 12:00:00 AM | Google

★★★★★ Marvin

Kenny adekoya great guy, best sales men. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Nicole Gawor

5 stars! Kevin Tressler (KT) at Hendrick Volkswagen Frisco was incredibly responsive and kept me updated the whole time. Friendly, fast, and professional—my car runs great. Highly recommend KT and the service team! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Kari Sornsen

I have been going to Hendricks VW for a few years now and always worked with Joshua Frank. He is always so helpful and polite and honest . And is the reason I will always come back . | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Kateryna Khorina

Ali gave great support you my visit and help me to decide what car I want to buy | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Jackson Hall

Nick Picardi sold me my Hyundai great salesman and great car! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ suhilkumar patel

I brought my VW Atlas to Hendrick Volkswagen Frisco because the speaker grill needed replacement, and the experience was outstanding. The service team went above and beyond — they replaced the speaker grill completely free of charge and handled everything with a friendly, professional attitude. It’s rare to find a dealership that tr | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Cchandler H.

Mr. Kyle Waggoner was very professional and friendly. I will definitely recommend friends and family to visit him in the future. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Ryan Sherpy

Went to get my daughter a used car and had a great experience! Kenny was great! If you’re in the market for a new or used VW go see Kenny! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tiffany Fondren

Hendricks VW Frisco always does a great job servicing my car. Recently had service done and KT in service went above and beyond to make the experience seamless for me. Thanks KT! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Steve Heller

Kevin and Serghei made buying my car an absolute pleasure. From start to finish, the experience was flawless, professional, friendly, and smooth. They went above and beyond to ensure everything was perfect. Highly recommend working with them! It's my 2nd car purchased through them and will continue to do so!! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Becca Massengale

Kevin T went above and beyond when it came to helping me with my new Jetta. He was knowledgeable and informative with any questions I had, provided top notch service, and was friendly and accommodating from start to finish. I couldn't be happier with the service from him and the team at Volkswagen Frisco. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ JJ Farrow

KT in service was amazing. Excellent customer service ! Very quick to respond!! DEF 5 STARS | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Radeep Devaiah

Today our VW Atlas was serviced at Hendrick VW Frisco. The Visit to the dealership and the service experience was a very pleasant. Overall I found the dealership Service Advisor Kevin Tressler very friendly and knowledgeable. His pleasing and professional approach made my visit memorable and I would recommend you to meet with Kevin T | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Chad Henning

Doug Klein did a fantastic job with giving me all the information needed to make the best decision possible on my purchase. Thank you again doug, come to Donna without you. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ DM Inspirit

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11/26/2025 12:00:00 AM | Google

★★★★★ Selamawit Kidane

Zhong at Hendrick VW Frisco is one of the best Car salesman. Zhong was very helpful and respect my car of choice. He made my shopping experience, easy and pleasant. On 2025 Kevin Tressler (KT) at Hendrick Volkswagen was very helpful and made my service visit smooth. He provided me with a loaner car until mine was serviced, and I tru | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Kandi Nichole

Although I decided it was not the right time to purchase Trey took great care of me in the buying process. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Billy Nava

Highly recommend Doug at Hendrick VW in Frisco. Doug made the process smooth, and beat the competition. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Hotu Hira

Douglas Klein is The Best !! He and his team are always going the extra mile. Very welcoming and helpful. He really goes out of his way to ensure the customer enjoys the experience. Can't say enough great things about Doug and Hendrick VW !!!! Thank You !!!! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ laxman pittala

I recently purchased my new car from Hendricks VW Frisco, and the entire experience was fantastic from start to finish! My salesperson, George was extremely helpful, patient, and knowledgeable. He answered all my questions, explained every detail clearly, and never pressured me into making a decision. The dealership itself was clean | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Emma Sue

colby in service is so helpful and great! he is always so welcoming every time i need service! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ SF M

Great experience with George. He was very knowledgeable and honest. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Beckett Lee

Nic was great help | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Olivia Gardiner

Hendricks was a wonderful experience. After driving Hondas for the last 10 years, Ali helped me transition out of a Honda CR-V into a Tiguan, and really listened to what I needed. I felt that the staff and salesmen were so helpful and truly motivated to help me get the best deal and vehicle for me. They made the purchasing experience | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ G M

Ali was wonderful to work with, very patient, knowledgeable and answered all of our questions. The entire team we dealt with was great. The car was in great condition, clean and exactly as advertised online, including the price. No hidden extra fees, very up front about pricing. Went to look at a vehicle and left with keys in hand af | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Cole Barthels

Nic Picardi was the best sales person helped me go over all my options and was patient and knowledgeable highly recommend to anybody who walks in!!! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ thomas healy

KT in Service was excellent | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Vishal Kolekar

I have been customer at Hendrick VW Frisco since more than 2 years and so far I have received excellent service from them for my Tiguan. Recently got serviced and Kevin Tressler did a fantastic job for me and helped me get the battery replaced with new one. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Carissa Buchanan

The service manager, Josh Cienfuegos, was absolutely amazing! He definitely lies his clients first and goes above and beyond to make sure he makes things right and his customers leave satisfied! Thank you, Josh! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Houtan Mojdeh

Finally, a No-Hassle Experience! Thanks, Doug Klein. My experience with Doug Klein at Hendrick VW was fantastic. He cut through the nonsense, gave me a fair price upfront on the Atlas and streamlined the entire process. There was no "let me talk to my manager" back-and-forth because Doug is the manager and has the authority to make | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Mary Johnson

I took my Atlas in for an oil change this morning. As usual, I received excellent service from service reps KT and Colby. It's because of them that I'll continue coming back. Best service department in the Metro area! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tricia Milici

We recently purchased a new Volkswagen Jetta for our son, and the entire experience at this dealership was exceptional from start to finish. The staff was friendly, knowledgeable, and genuinely helpful—never pushy. They took the time to answer all our questions and made sure our son felt comfortable and confident with his first new c | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Jesus Sanchez

It was great. The video inspection is a great feature when servicing the car Fast and reliable service always | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Paul Gregory

George Strong is a very knowledgeable Sales Advisor with great customer service. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Antonio Gonzalez

Kyle gave me no hastle and had me out the door in no time. Always exceptional service! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Ivan Arreola

Joshua Frank was exceptional throughout my visit. I had to leave my Jetta for a coolant leak and redo the rear tint and left with everything in perfect condition. I highly recommend Josh for your visits at VW Frisco!! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Sarah Jones

I recently purchased a car from Hendrick Auto and worked with Serghei, and I couldn’t have asked for a better experience. Serghei was friendly, helpful, and took the time to answer every question I had. He made the entire process painless from start to finish—no stress, no pressure, just genuine service. It’s rare to find someone so | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ J Misukan (jmisukan)

Worked with Zara starting Friday morning. She sent a video of a walk around of the vehicle we were interested in. It’s a nice personal touch to show interest in the customer. Bottom line is we purchased the vehicle. Zara was excited that they got a non-VW of their lot. Happy to help. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tony Pereira

I just had my vehicle serviced at VW Hendricks. Kevin was great he got the service done. Explained everything and got the car back on the road in time. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Sean Sanders

Nick was the best sales guy!! Went to multiple Volkswagen dealers looking for a new Jetta he helped me find the Jetta I was looking for and pulled some strings and got a discount! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Omkar Mudigonda

Wonderful experience in buying new car. From walk in to handover everything was taken care with perfection. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Connor Davidson

Nick Picardi was great. He helped me look at a brand new car. Would recommend. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ James Skaggs

Kevin T was great! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Latasha Anders

I had an outstanding experience. My advisor was Kevin Tressler. He was friendly, knowledgeable and helpful with letting me know other services I need done to my vehicle per my request. I will definitely call him for my upcoming service needs. Thanks again for your help. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Klaus Seggelke

Great friendly service. Kevin Tressler was very nice in getting everything completed. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ AnnElise Buck

Colby in the VW Frisco service department is your guy! He has methodically assisted our family with our Atlas, Passat, Tiguan and ID4 for basic maintenance, factory recalls and repairs plus a tricky insurance claim that we thought was never going to work out. His patience and professionalism are top-notch! He is very easy to commu | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Dylan Trewin

Colby provided excellent service at Volkswagen — friendly, professional, and attentive from start to finish. He made the whole process smooth and stress-free, answering all my questions and ensuring everything was handled perfectly. Highly recommend working with Colby! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Jason Manuel

Always a pleasure when i go in for maitenance or repairs. Those guys are awesome and helpful everytime. Its the only VW dealer I go to in the metroplex! Ask for Kyle Waggoner. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Anita Edwards

Colby got me in and out on time and on budget. Thanks, Hendrick. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Marcel Rosa

Great service, I definitely recommend. Look for Jaedon Morgan, he’ll help you out! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Mukteshwar Pandey

It was an awesome experience to have my car serviced in Hendrick. Kevin Tressler was my service advisor. He sent me all updates about my vehicle service while I was relaxing in waiting area. He sent me a video during the service that explained me so well and I was not having any questions and doubt. Not only he saved my time, the ser | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Crystal Thomas

Allan Arias was fantastic!!! It took no more than a couple of hours to close the deal!! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Mohit Khanna

Had a great experience interacting with Joshua and he was quite explicit about the issues with my car and got them fixed. I really am hoping i will not have to revisit with any unfinished part. Thank you very Josh for being very transparent and detailed and help me sail through the issues with ease and comfort. The loaner was an icin | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Caleb Purdy

Great team with great options on the lot. Service department is on top of it and the facility is incredibly pleasant if you need to wait on an oil change or tires. 6/5 stars if I could. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Raja Avinash

Excellent Service! Joshua Frank did an amazing job with my car. He was professional, knowledgeable, and made sure everything was fixed perfectly. My car is finally running smoothly again—thank you, Joshua, for your great service and attention to detail! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Nik Baker

Colby in service helps me with both my vws get in and out in a timely manner! Always tip top service | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Joshua Bridwell

Allan is the man! He was kind, helpful, informative, and knew exactly what I was looking for. Highly recommend. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Ally Misuk

A huge thanks to Zara, our sales specialist for an incredible job. Zara was a pleasure to work with. She has great energy!!!! We came home with our new ride tonight. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tasia Chung

I had a wonderful experience here. I was greeted right away by Kenny and he has been so patient and helpful during the entire process of me finding the car that is perfect for me. If you’re unsure what kind of car you’re looking for and needing a patient sales person that won’t rush you ask for Kenny Adekoya! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tabitha Leos

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11/26/2025 12:00:00 AM | Google

★★★★★ Jordan Strong

I love my Jetta GLI that George Strong sold me— ask for George when you go in! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ David Anguiano

Allan was excellent. Great guy. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Carlos Loza

Great service last week when I went there for a rotors and brake pads replacement. My advisor Fernando Gomez went over the details with me and was really transparent about pricing and timing. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Venugopal Ghandham

Ali Bagherinassab was the best sales guy!! Went to multiple Volkswagen dealers looking for a new ATLAS he helped me find the ATLAS that I was looking for and pulled some strings and got a discount! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ RAJAT S CHAUDHURI

Jack frank is truly above and beyond any servant leadership award, he provides the best customer service | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Addison O'Neil

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11/26/2025 12:00:00 AM | Google

★★★★★ Gabriela Romero

I had been looking for a very specific car and had already called or visited four different Volkswagen dealerships across DFW with no luck. My salesperson, George Strong was the first person who actually made it happen. Even during a super busy time, he took the time to help me, communicated clearly, and was never pushy. We were abl | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Alexis Fernandez

Kyle did everything and more during our service, definitely recommend! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ drake ferrill

Nic was great! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Otto Mayo

Five Stars! An Excellent Experience with George! Buying a new car can often feel stressful, but George completely changed that for us. From the moment we stepped onto the lot, he was genuinely engaged and ready to assist without being pushy. What impressed us most was how incredibly product knowledgeable George is. He didn't just p | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ E Smith

Zara our sales associate and Wade in finance were beyond professional and a pleasure to work with. When test driving Zara was extremely patient and helpful in taking all the time needed to answer any questions and to educate about the vehicle. She truly cared. We did not feel rushed and she made us feel as our time was most impo | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Mohammad Fahim Iqbal

Amazing service and hospitality! Big shoutout to Kevin Tressler and the Services team for an outstanding work as always. Kevin remembered that I didn't want my Altas to be run through the car wash. Before I even thought of reminding Kevin, he put 'NO WASH' on the slip just to make sure nobody ran my amazing Atlas through the wash..To | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ OneWayT Family

Alan was great! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Katie

We had a good conversation with our salesperson for the Atlas. She was very helpful and knowledgeable. However, when the sales manager joined the conversation, the tone changed. He disagreed with the price we had previously discussed and became quite argumentative. He also insisted that we had been looking at a different car, even th | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ paris johnson

I brought my car to this dealership for a diagnostic test to determine why my engine sensor light was on. The diagnosis indicated that I needed a new battery and an oil change, which were both completed at this location when my car had 41k miles. About a week later, my washer fluid sensor came on. I returned to the dealership, and t | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Kevin Gantzert

Great experience Ali did a great job | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Hannah

I recently bought a Volkswagen Atlas Peak Edition and couldn’t be happier with the experience. Serghei at Hendrick Volkswagen in Frisco went above and beyond to make sure everything was perfect, answering all my questions and helping me find exactly what I wanted without any pressure. He made the entire process smooth and enjoyable f | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Srikanth Chandika

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10/26/2025 12:00:00 AM | Google

★★★★★ Kate Cisneros

My service advisor Fernando was awesome! Very satisfied with my experience | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ John Ross

Allan Arias has been fantastic to work with. We met at Hendrick VW Frisco in June and had a good experience but the vehicle I wanted wasn’t available. We returned in September and Allan worked an almost impossible deal for our lease exchange and upgrade to a new TAOS SE! Thank you, Allan!!! Thank you, Hendrick VW!!! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Roxeth C.

Sales: I visited this dealership and met with Todd in sales. He was very helpful and had lots of knowledge of the car I was looking to buy. The car was basically new and it came with everything I was looking for. Todd made sure the car had everything ready for me to drive away with it. He had sent me videos of the car prior to me arr | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Autumn Murphree

Ricky and Kenia are the best!!! From the start, Ricky gave me lots of options to fit my tight budget. Upon arriving, he had the vehicles I was interested in already pulled up at the front for me to look at. While Ricky was running numbers, Kenia went with us on our test drives and was able to answer all of our questions and was extre | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Suzanne Ross

Allan Arias was awesome! He made our visit to Hendrick VW pleasant and quick! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Kayla Hood

colby was super helpful!! always recommend seeing him! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Crawfisheater Jones

Kyle was a great service guy today! Explained what my next service is in detail. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Ming xing

Allan Arias did a great job | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Adam Seals

I want to give thanks to Josue. He closed me out with a great deal and made sure I knew what my options were. Also, another thanks to Nic for getting me the vehicle I wanted. Feel like I made the right choice. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Kevin D

Good shop to get your vehicle worked on, also great service from Mr Kyle Waggoner, he was very helpful and polite. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Juan Paniego

Hendrick VW provides the best customer service I have ever experienced at a car dealer/service. Kevin T did an amazing job in taking care of my car and making sure best service was provided. Something clear about Hendrick is that they truly value the customer and don’t try to squeeze some extra dollars in a one time transaction. This | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ JR s.

Very good experience with these folks, the service department was professional, clean and they took care of the scheduled maintenance and did a excellent job. I had a scheduled appoint. Fernando, the Service Consultant, was very helpful explaining everything covered. Also they have a excellent waiting room with a TV and nice seatin | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Suzie Chantez

Sure hate to see these rude and distasting comments that are far from the truth. Trying to bring down numerous people of a place when they get upset over a certain someone! First of all, ive never had any complaints of this dealer... second of all, i know several people that work here that dont even drink alcohol or do any sort of dr | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Joseph C

Ask for Ricky Bolanos if you go here!!! A true gentlemen an no games! Came here and got a car with in 2 hours!! Mo in finance made it smooth transaction. Fernando (smiles) in Service treats my family like family and overall highly recommend this dealership. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Laura McWilliams

I had a great experience with the service department recently. Kevin was great at communication throughout the whole process, and made sure I was aware of everything taking place and the timeline. I felt very valued as a customer, and appreciate the attention to detail! My first time at the dealership was excellent! Thank you for all | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Rachael Hansen

Kenny and Doug are the best!! Kenny worked fast and diligently to get me into a new lease before my former lease ended. Doug worked his magic on getting me a wonderful deal. They are the dream team! 10 stars!! I’ve been a VW customer for almost a decade and will be coming back for years to come. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Javi

My experience at Hendrick Volkswagen was excellent from start to finish. Anas provided top-notch service and made sure I found the perfect vehicle. Corey ensured everything went smoothly throughout the process, and Wade in finance was clear, efficient, and professional. The entire team made the car-buying experience simple and stress | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Anna E.

Ali was my sales agent and he was a great help!! The car is perfect and exactly what I needed and wanted. I love it so much and it’s so perfect for my family! Thanks Ali!! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Vicente Delatorre

Thank you Allan Arias for all your help | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Logan Allen

Colby was huge help! always go to him! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Laurel Ross

Hencrick Volkswagon Frisco was great to work with. George is personable and very helpful. We will definitely be back! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Monica Rivera

I just received the BEST service at Hendricks Volkswagen! My service advisor Kevin Tressler was amazing by always keeping me informed and updated on my car. He listened and addressed the issues I wanted to have repaired. I highly recommend the dealership! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Jason Jacob

There are a lot of bad dealers out there, so happy to have worked with a really professional staff. We worked with Ricardo and overall it was a low pressure and positive experience. I walked away wanting to buy from them vs heading anywhere else because of their excellent customer service. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Amorn Thothong

Serghei is a very great person. Our transaction went smoothly as my son in law insured me. So far have 3 VW from Hendrick. The last one on Saturday is for my wife. Mine will in next couple of years. And of course, it will be with Serghei from Hendrick. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Ye Zhu

KT was awesome. Got my car serviced. Everything was timely. They offer shuttle service while you wait. Place is clean and everyone is friendly. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Brandon Crowder

We had a great customer experience at Hendrick Volkswagen specifically with Zara the sales associate who help my mother buy a car. She was professional, courteous and patient. I would recommend Hendrick Volkswagen for your next car purchase and thank you Zara. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Omar

As soon as i showed up Kyle was very attentive and kept me in the loop with my vehicle status. Highly recommend this place and Kyle Waggoner for his help. If i could give more stars i would! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Shawn

My experience with Allan and Josue was absolutely amazing. Got me into a car I love, if I ever need anything I’ll definitely return. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Dan Simbeck

Just wanted to say as a service/sales customer they have the best service and sales, now as a car buyer they have bent over backwards for me and my husband by listening to our concerns and finding the best option for us since it would cost more to fix my car than to get into a new one and with no money down. We couldn’t be more grate | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Reggie Price

Highly reccomend! Kehinde(Kenny) was amazing thoughout the process. The process literally took no time and he kept me informed on the next steps the entire time. I would definitely do business again. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Billy Kellogg

My service advisor is Keven Tressel. He is very professional with assistance and support, in a polite and professional manner. It was great communicating with him about the best and affordable options to keep up the maintenance of my vehicle. Thanks Kevin, your service is greatly appreciated. Sincerely Thanks Billy Kellogg | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Justin Postlethwait

As an out of state buyer I was a little nervous, but Nicolas Picardi and the whole Hendrick Frisco team made this process easier than going to a local dealership for me. Car was exactly as described and communication was immediate for any questions I had. Can't recommend this dealership enough. Thanks again! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Ryan VanVorst

Hendrick Volkswagen is top notch. From the sales team, to the finance team, you can be guaranteed that you will get great service. If you’re looking for your next car, go check them out. You won’t be disappointed that you did. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Mac Villavicencio

Thanks Allan for all your help | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Ryan Noel

Amazing experience. Kenny was fantastic and answered all of our questions. We got a great deal and everyone was super friendly. In and out within a few hours with 2 new cars! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ bv

Trinity was very knowledgeable and helpful during the car buying process. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ J L

I had a great experience at Hendrick Volkswagen Frisco Service Department. KT (Kevin Tressler) was extremely helpful, professional, prompt, and friendly. I was informed without pressure around the inspection recommendation and I feel completely comfortable throughout my service. Highly recommend working with KT. Thanks for the experi | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Cheryln Johns

I received top notch service today from Hendrick VW. KT was my service advisor and I felt he was attentive, kind and provided great service. Also I came back in with a question and KT was finishing with another customer and his coworker stepped in and assisted while KT was busy. This shows that great customer service is the theme at | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Melody Deng

Got the oil change done today with Kevin T!! Really great service | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Francesca Chan

Always a great experience sending my car for service here. Fernando is very helpful and responsive! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Victor Roache

For me, the most critical characteristic of good customer service is honesty. Quite frankly, I’m not very knowledgeable about auto mechanics. I do, however, trust Mr. Fernando Gomez at Hendrick VW in Frisco. I had another shop much closer to my house tell me I needed a complete headlight housing, costing about $1,200. Fernando ha | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Phil Yates

Fast services. Joshua Frank in the SVC department was great to work with. Quoted reasonable cost for brake fluid flush and oil change! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Ken Jones

I wanted to share an absolutely wonderful experience with Zara, Sales Professional at Hendrick VW in Frisco, Texas. Zara was phenomenal in every way!! Zara represents the very best in customer service excellence, simply exceptional. I couldn’t be more pleased with the awesome customer service excellence that I received from Zara & he | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Keith Lorenz

I’ve been taking my Jetta GLI to this dealership for service since I bought it last year. First time I brought it in, Kyle Waggoner was assigned to me. Since then, I ask for him every time I bring in my car. He’s always professional and pleasant to work with and pays special attention to meet my car service needs. I also really like | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Walter Jimenez

Zara was so helpful and a great personality. Didn't feel any pressure. Didn't know what my options were but she let me know all the routes available to me. I spent a little more than I hoped but feel like I got a great value. I know it is their job but I believed they were also excited for me. Would recommend her and Hendrick to any | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Benjamin Coleman

My wife and I are expanding, and we were looking for a vehicle that could grow with our family. Kenny was our sales representative, and he was kind, patient, informative, and went above and beyond to make sure we found a vehicle that could fit our needs. We never felt like Kenny was trying to "sell" us anything, rather, it felt as th | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Kaitlyn Fossier

The purchase process was quick and easy, but they call incessantly about recalls and to schedule service appointments. I've asked them several times to stop calling me and yet I'm still getting weekly calls and reminders. I got another one today after just having my service appointment last week. I won't be buying another car from h | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Naomi

Most of the car salesmen are not who they claim to be | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Gregoria Ramos

Thank you for all your help Allan Arias | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Jordan Kiley

Been going here for quite some time. Usually have very positive experience. Joshua Frank was super helpful and willing to accommodate needs for his customers. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Brett Sneed

| Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Darius

Joshua Frank ! Was very helpful! Got me all the info I needed for my car for repairs. Definitely ask for him. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Wendi Schneider

Exceptional service. I ask for Kyle Waggoner in service, and George Strong in sales, but everyone is great to work with. Highly recommend! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Za P

Great Experience with Serghei at Hendricks Volkswagen in Frisco, TX Serghei made buying our new ID.4 easy and stress-free. He listened to what we wanted, answered all our questions, and never pressured us. We felt like he really cared about helping us find the right car. Serghei explained everything clearly and made sure we understo | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Raghuram Govind

We recently leased a Volkswagen from Hendrick Volkswagen in Frisco, and we want to express our appreciation for the outstanding service provided by Ricardo Bolanos (Ricky). The entire process was smooth, hassle-free, and refreshingly straightforward. Ricky took the time to understand our needs, answered all our questions honestly, an | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ John Barulich

Allan Jackson and Josue Saucedo were phenomenal! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Annie Y.

Kyle was awesome! Super helpful, honest, and made the whole service process quick and easy. Highly recommend asking for him! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Michael Schott

Kyle in service great highly recommend seeing him for all of your service needs! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Steve Morris

Service provided per schedule & price. Excellent service ! Josh Cienfuegos is an excellent Service Advisor. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Dawn P

Our sales rep Kenny A. was very easy to work with, kind and knowledgeable. We were greeted right away, questions were answered, and Kenny took time to show us different cars. We left and returned on a separate occasion and Kenny was able to find exactly what we were looking for. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Natalia Picardi

nic was amazing 5 stars!!!! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ R M

Had an amazing experience working with Allan! He was able to make an amazing deal within my budget and terms! The leasing process was really easy and no hassle! Great team overall but the salesman gets the credit for how much effort he put into making things happen! Will definitely recommend to others as well as use him for future pu | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ James Mathew

Joshua Frank is so friendly and helping | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Nijuel Herschel

Fernando/Service Manager at Hendrick’s Volkswagen took excellent care of our car, and presented himself and represented the dealership with exceptional professionalism and courtesy! Our car was repaired and returned in alignment with the estimate he provided…. Ask for Fernando when you go- he’ll make the experience a pleasant one. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Andre Brown

Have had nothing but great experiences here! If you’re looking for quality service ask for Kevin Tressler, he’ll take care of you. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Alex Sutherland

Had a really great experience working with Joe to buy our new Atlas! He was really kind, not at all pushy, and was so sweet with our kids! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Merna Poulis

Allan Arias is an amazing salesman - honestly the best we’ve encountered. Ask for him and you won’t be disappointed! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Angela Taylor

Just Picked Up My 2025 Volkswagen Tiguan SEL R Line from Mr. Allan Arias at Hendrick Volkswagen in Frisco, Texas! The Car Is Amazing & Mr. Allan Was Awesome Finding Me Exactly What Color Combination & Trim Level I Wanted! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Ms Kay

Super smooth visit with Kyle. He explained everything clearly and had my car ready quickly | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Chelsie Weber Cline

George Strong is the absolute best salesman I’ve ever had. He ensured I was able to get exactly what I wanted that fit my price range. His kindness and patience was amazing. I will forever be a repeat customer of his now! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Natalie Shepardson

Allan was super nice and very helpful!! Always offered if we needed water or snacks, and pulled every trim level option we wanted to look at. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Roshna Sasindran

“Fantastic experience! Zara was knowledgeable, patient, and genuinely helpful throughout the process. No pressure—just honest guidance and great service. Highly recommend!” | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Sebastian Montenegro

My family and I recommend this VW! Def ask for Trinity! Super smooth process checked off all our boxes and concerns and my parents left happy with their new to them Certified Tiguan | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Trent Dale

Colby Hopper, 5 ??’s Help!!! Every check engine light is on… but my VW is driving fine… Colby explained that I ran over a T-shirt and it wrapped into the axel and compromised a harness. He ordered the part immediately and now my Jetta is back! Colby was clear about timing, costs and the technical situation. I saved his number he was | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Alex Sarife

Brought my car in service and Kyle was a hope help through the whole process. He was trust worthy and seemed like he really cared to help us out. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Anika Erickson

Joshua Frank is the best ever! Got me in and out on busy Saturday within 30 minutes. 5 stars!!! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ The Messenjah

I visited Hendrick?VW for an oil change shortly after moving to the area and needing service. My service adviser, Kevin?T., was attentive, patient, and professional. He gave me no-pressure recommendations and explained everything clearly. I really appreciated the time and detail he put into the visit. Thanks, Kevin?T.! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Brandie Gholson

Kevin Tressler in the service department was awesome to work with. He gave me the information on what I needed to be done with my car and didn’t try to price gouge or scare ne into getting things because I’m a woman. He treated me with respect and kindness! Go see Kevin and tell him Brandie sent ya! ?? | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ LaMarcus Ross

Joshua Frank was a great Service Consultant! Very kind and patient guy! Took great care of me ! Thanks Joshua !!! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ roy jenkins

Kevin in Service is great. I pulled in with a low coolant issue and he had me out in 5 min. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Brad Hennigan

I do not like the typical car sales experience, and have over the years learned to express that fact up front when vehicle shopping. Most dealers do not respect my boundaries, but I was extremely pleased that Hendrick Volkswagen, and in particular George Strong, very much respected my desire for the process to be up front and simple. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ David

Colby Hopper, provided me with an easy and quick customer service experience. I really appreciate your help! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Laura Jones

We just bought our 3rd car from Nick this year at Hendricks VW Frisco. He worked hard to get us the best deal for our daughter’s first car. (Photo attached) We were impressed with everyone at the dealership but Nick went above and beyond to help us. We highly recommend buying a car from here. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ William Durley

Great Service,again by | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Summar Wallace

What a fabulous experience at Hendrick Volkswagen Frisco! Joshua Frank was my service rep and he took such good care of me. He was very personable and top-notch professional! I was in and out super quick for an oil change, and he made the visit even better! I love my VW and will continue to be a loyal customer. Thank you, Joshua! Kee | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Natasha Harrell

I just had an outstanding experience with Zara Malik. From the very beginning, Zara made the entire process smooth and transparent. She truly listened to my needs, answered every question with patience, and went above and beyond to make sure I felt comfortable with my decision. We started over messaging in the morning and Zara made t | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ keenan refai

Amazing dealership with awesome people behind it. I was helped by Thomas and Kenny, 2 great people. They were a great help and supported every session I made. These 2 are who you need to accomplish your car goal. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Jocelyn Madrigal

I got an oil change with the help of Kevin! He's the best! Thank you so much ?? | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Jared Parks

I recently bought a pre-owned Jetta from George Strong. He was courteous and professional and accommodating to my schedule. When I got to the dealership he was waiting for me with the cars I was interested in. He wasn't pushy at all. Just friendly and knowledgeable. I reserved a vehicle that day and returned the next day with ready t | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ katie bunievatz

great service!! colby was very helpful! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ frank gonzalez

Needed a tire change and had an appointment an hour and 30 min later. Service got me in and out with time to spare! 10/10 recommend | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Nelson Figueroa

Great experience at Hendrick Volkswagen! Kyle was professional, kept me updated, and made sure my car was serviced right the first time. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ liana

George Strong truly is amazing!! He was such a huge help in helping me obtain my first car. We arrived Hendrick VW relatively early, as soon as they opened, and the process super efficient and smooth. My mom and I were in and out of there. Not to mention, he's a cat person which only made my experience more touching and impactful! Ev | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Tasneem

My family and I came here to help me purchase my first car, and Kenny did a great job of helping us make the right decision! After he helped us find some great cars within our budget, he gave us an expert run down of all our options, helping us compare them and narrow down what we’re looking for. Our experience with Kenny at the de | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Venkat Ramamohan

Found Hendrick VW in Frisco to be extremely professional and the sales team were not at all pushy. In particular, a big shout out to George Strong, who was patient, listened and worked with me to try and find the right car. Great selection of VW cars - you won’t be disappointed! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Tushar Shah

| Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Mike Ox

The service was amazing and colby’s smile made my visit worth it! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Kristie Williams

My service advisor Joshua Frank was very kind and courteous. He answered all my questions and didn’t make me feel like I was getting the run around. He made my first experience at Hendrick VW great. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Felipe Aguirre

I recently had an amazing time buying a car at Hendrick VW, thanks to the incredible help of George and Josue. From the moment I stepped onto the lot, they were super friendly, knowledgeable, and really wanted to help me out. George was a total pro, making the whole process easy and stress-free. He patiently showed me different cars | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Christopher Fingleton

I’ve been taking my care to Hendricks since I moved into the area. They have always taken Care of me, giving me updates and suggestions for service. My service tech, Kyle Waggoner has kept me up to date with the status of my car. He has always been very professional and would recommend seeing him to anyone that needs their car servic | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Aryana Witts

Joshua F. was amazing!! Truly the best service I've received from all of the VW places I've been to even in different states. Super kind and answered all the questions I had in regards to my car quickly. 10/10 | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ JB Fishman

My wife and I went to Hendricks for a new Volkswagen. The service and professionalism provided by Allan Arias and the rest of the team was top notch. Very different from a “typical” dealership experience. Would recommend that you stop in to Hendricks Volkswagen if you’re looking for a VW. 5 stars all around. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Alysha Turner

Great experience buying a used car here, Thomas was very helpful and communicated throughly throughout the process! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Ivan Dropulich

Definitely recommend Hendricks and Kenny. Always trying to do right by his customers and getting them what they need and is best for their needs | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Shelby Sullivan

Nic was fantastic, he helped me find the exact car I wanted and ended up staying after hours to finish the deal (as well as finance manager Wade). Nic has since followed up multiple times to ensure things are going smoothly with the vehicle. Thank you both! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Shireen Latif

This place had great service and our salesman Kenny was very helpful and accommodating. Our purchase was amazing and super smooth. It was a very quick and straightforward transaction aswell. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ nick koenig

colby in service=bomb.com Nobody has ever serviced me and my VW the way he has | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Felix John

I can't say enough good things about Zara Malik! Finding a perfect car that fits your need can be stressful, but She made it an absolute dream. Zara was incredible- so kind, patient, and knowledgeable. The entire team went above and beyond to get the car out the door in the time promised, and made sure all the paperwork was a breeze. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Joanna Schwarck

I honestly can't say enough great things about Serghei at Hendricks Volkswagen. From start to finish, he made the entire car-buying process smooth, enjoyable, and stress-free. My husband and I never thought we’d end up with a Volkswagen, but after working with Serghei, we’re beyond thrilled with our new ID.4! What really stood out t | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Nic Picardi

Colby helped me with making sure I didn’t overpay for service needs and got me in and out quickly and was very transparent throughout the whole process of fixing my car | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Blake Tonelli

I recently purchased a new 2025 VW Taos here, and the experience was wonderful from start to finish. Thomas was incredibly friendly and patient with us while we took our time making such a big decision. He never made us feel rushed and always explained things clearly, which made the process so much easier and stress-free. The whole | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Clinton Walker

I have had the pleasure of working with the HVW folks for over 10 years now. This time around I was able to meet & work with Kehinde Adekoya. He made every step of my trade in experience a 10 out of 10. His attention to details, ability to answer any questions that came up and his patience while dealing with my VERY fluid work schedu | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Jose Velasquez Ramos

Allan Arias is a very professional sales person. 100% Recommended | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Cam 125

Had a fantastic experience with Chandler! Everyone was very honest, no surprise fees or gotchas. Honest and competitive pricing on their vehicles and the certified pre-owned vehicles are quality! A breath of fresh air…truly! Thank you guys, my id4 lease will be up in a few months so you will see us again! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Evelin Ontiveros

Spoke to Todd about a vehicle currently in stock, very prompt and on top of things. Wish they could have came back at the number I asked for (it was only $1,000 off more from number they originally came back with) considering that it’s the end of the month, and they only knocked off $500 the used vehicle is over 100,000 miles. Will | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ parrish mcelvaine

This what you get there, I didn't ask for a free wash because I have this plate.. they offered to fix it but why would I let them I'd they're this incompetent..... They had the nerve to tell me not to come back after they didn't like my words???????? like I would come back after this.... Horrible service. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Sandra Amaro

Don't go there, there are hidden charges at the end of each deal so you end up paying more :( | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Ifrosinia

Buyer be ware!!!!!! Yesterday, sep 16 2025, we came to look at a truck they had for sale that we had made an appointment for. After entering negotiations they proceeded to show the vehicle to another customer. Just freaking nonsense! We ended up purchasing the vehicle which was nice and had no problem with their pricing, but after ge | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Hans Guenter Hoffmann

Worsed Experience ever Car is under Warranty and want to charge $410 Diagnostic Fee additional Service Advisor Fernando was terrible | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Joey Reza

Walked in to look at the Golf GTIs they had on the lot. Ran into a sales boy named Jackson who apparently was new. He spent more time asking us what we did and didn’t like about our current car than trying to show us the one we were interested in. We asked about interest rates and any other incentives and he said something along the | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Nathaniel Edlefsen

We love the car but the buying experience was TERRIBLE. We showed up for a scheduled appointment for a specific car. Drove an hour with our 2 kids to look at it with the intention to buy it. Waited 15 minutes for a sales reps to finally be assigned it us only for them to switch us to a different rep 15 minutes into the conversation | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Fauzan Qureshi

Had a great experience working at Hendricks VW working with Nic! It's ny 3rd car that I have purchased from this dealership. Good people. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Mark Saadi

I worked with Joe Brodrick in the Frisco location And he facilitated the transaction for my company car to get the console lid replaced with great communication and efficiency along the way. excellent customer service | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Lamb_Sawz

The staff was very helpful and accommodating. Ali was fantastic! I can see why this dealership has won so many awards! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Avery Giddens

I had an excellent experience working with Joseph Brodrick during my recent visit to Volkswagen for my car services. From start to finish, Joseph was professional and incredibly helpful for what I needed. He took the time to keep me fully updated throughout the process and made sure everything was completed on time and to a high stan | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Everjoy Ifeomachukwu Onuba

Koby it’s very good in what he does and victor attending to customers so friendly | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jackson L

Went through the process of buying a new car after our Tiguan was hit by a Semi truck, my family and I were all safe. Worked with Ricky to find the Atlas was the best fit for my family. Great guy to work with and helpful all along the way. Would recommend VW for any family looking for a safe vehicle! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Joseph Clyatt

Colby in service is great and very knowledgeable! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ john wiegert

Nic was extremely helpful and answered all of my questions. very knowledgeable of his work | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Brady Bergstrom

Kenny helped me out getting my new car and I couldn't be more happy with the car or experience. Treated in a timely and respectful manner making the whole process easier, thank you Kenny! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ zack stanford

Joe did a great job making sure my wife had the Fastest and easiest Service experience ever. IF you need service, joe is your guy! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ vijendra kumar Bhogadi

I have always had great experience with Hendricks VW Service and this time is no different. Joseph Brodrick was exceptional in handling my service needs and provided me with best options for the issues I was having took care of the issues very quickly. 10/10 I recommend Hendrick VW Frisco and Joseph for all VW service. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Ayisha Obaid

Joe was super helpful with my car service! Every experience here has been great! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Lisa Arbuckle

Great service from Joe B. today!! Friendly, helpful and quick! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Dan Antonelli

We took our Atlas in for a standard service check. Joe was our service technician. He was great. He kept us informed of our car status and was very responsive to our questions. We recommend Hendrick for car repair service. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Devon Garcia

brought vehicle in. great service by Joe B. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Lex

Chandler and Ricky were incredibly helpful, made my experience quick and enjoyable | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Patrick Fuller

Great Service very professional they definitely can help Joe Brodrick really cares about the customer Came back in for an oil change and Joe Brodrick assured me that I’ll be in and out in less than an hour took only 35 minutes. Great service fast and very reliable thanks, Joe. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ 4PowerAXEL

Allen and Ali was great helping me making deal I want at ease. Thank you all!! Bought used bmw x3, not vw. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ sam smadi

I drove in with my wife to look for a Tiguan, it was late. But Kenny helped stayed with us and supported the process as much as he could. We got the car we are after and we had a smooth time. Kenny is truly a helpful knowledgeable salesman. Thank you Hendrick VW. Than you Kenny! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Gray Ramsey

I bought an atlas from here a few weeks ago and Nicolas made the process very easy. I’m very happy with the help I received, and I definitely recommend this dealership. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Zachariah Medina

I don’t typically go to car dealerships with the expectation that I’m going to get a great deal because of my history with sales and of course what is known about typical car dealerships, BUT, this dealership was definitely different. Not only was all staff extremely kind and genuine with their own experiences with the dealership, bu | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ anthony taylor

Great experience with Joe B. Took my car in and he fixed my car! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Audrey Nelson

If you’re in search of a Volkswagen, I highly recommend visiting Hendrick Volkswagen Frisco and asking for Daniela. I visited several dealerships including Toyota, Hyundai, Chevrolet, and even other Volkswagen locations. But what made me choose Hendrick Volkswagen Frisco was Daniela. She was the deciding factor. I was completely ho | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Leah Nelson

Did brakes with Joseph Brodrick! He was great! Very helpful! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Sasha

ZARA IS THE BEST!!!! The process was quick and painless. When I arrived at the dealership, all I needed to do was test drive the car and sign my docs. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Marina Boyce

Nic was great!!!! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Lauren Moss

I cannot thank Allan enough for how hard he worked to make sure I left with the car I needed. And not just any car, but the right one for me. My situation wasn’t easy… and yet Allan never once made me feel like I didn’t deserve the opportunity to rebuild. He treated me with respect, patience, and determination every step of the way. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Dale Gandhu

Nic was a fantastic agent to work with, he met my needs and delivered exactly what I was hoping for! Great service and lovely personal touch. Thanks you Nic! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ justin aimonetti

George Strong is a consummate professional. He never hides the ball and got me an excellent car at a great price. You will not be disappointed working with George. 5 stars for sure! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Alexandre Avila

Joseph Brodrick did a great job taking care of my car. Outstanding customer service! Highly recommended | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ jash raval

Great dealership , Friendly staff had a great buying opportunity with them. My sales associate Kenny did a great job explaining all the details, would recommend this place for your future purchase. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Nadia Alderman

Colby and Joe B. really helped me out today when I was in a pickle with my car! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Hana Ali

Leased an ID 4 with Zara Malik and had an amazing experience. She went above and beyond to get us a great deal with no pressure applied. She made sure we were absolutely happy with what we were getting and always made herself available for our inquiries. Cannot recommend her enough!! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Beastmode GRIFFIN

I recently just took my car in to get fixed and Joe was really helpful, very straight forward and he was very useful in general! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Wayne Acuff

Joe Brodrick was such a big help. He took care of me and really took the customer service to another level. Will be back in again for an oil change and when I am, I’ll be asking for Joe. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jonathan Evans

Brought my vehicle in for service and Colby was outstanding help! Will definitely come back because of him! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jennifer Graham

Thank you, Joseph Brodeick for taking great care of me. Great customer service, I appreciate that?? | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Brandon Gower

Brought my car in for service and was helped by Josh Frank, he was very friendly, professional and made this a great experience overall. Will be returning for my future service needs. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Erica de la Vega

Its not often that that a dealership makes you feel comfortable coming back for service after the initial purchase is done. Some have been forceful with hard sales or disrespectful in their communication. Hendrick VW in Frisco is the exception. I've enjoyed maintaining my Tiguan with their service department and conversing with their | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Gabbi Khordoc

I purchased an ID.4 and through out the process of the transaction everyone involved was professional, timely and pleasant to work with. Due to the support of Mr.Gomez, Thomas, Hung and Kevin we were able to close the deal and I drove away in the car I wanted. Thank you to an excellent team at Hendrix. This was one of the best exper | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Nicholas Smith

Came in for my 20,000 mi tune up. Joseph got my Tiguan taken care of and explained what was happening along the way. Great experience! I bought my first new car. I looked all over, but ultimately decided on the VW. George made the process feel effortless. He explained all the features, was helpful and attentive when I came in for t | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Sean Dunn

I would highly recommend Hendrick VW In Frisco! Go there and ask for George Strong. George genuinely cares about his customers, discusses your needs and does not put any pressure on you to buy. Once you’ve made your decision, George is an expert in these cars and takes his time to help you understand all of the features of your ve | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Nicole Perez

I love this place! I purchased my Taos from here and unfortunately I got in an accident and had to recalibrate it. The service advisor there, Joe, helped me out with my car and it was a great service! I recommend coming here for all service needs. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Nelson Samuel

Joe took care of me on my oil change and he did a great job making the process super easy and quick | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ C Hamilton

Purchased my car from another dealership, but have only ever had it serviced here. Colby and Fernando have always been amazing. Straight shooters who always get the job done. Very professional and excellent communicators. Can’t imagine I’d go anywhere else to service my car. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Candra Hummel

Joe was my service advisor during my recent visit and he was super friendly, knowledgeable, and got my car taken care of very quickly. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ PRASAD MURADE

Had a great experience buying my VW Atlas with Zara and Josh Newhall. They were super helpful, not pushy at all, and explained everything clearly. Made the whole process smooth and stress-free. Highly recommend! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jagger Luce

Make sure to ask for Colby if you are getting service repairs done to your car. Rarely do you find experiences that deserve the time to be notated on Google Reviews. My experience with Colby in the service department went above and beyond worth being notated. It’s typically a foggy process that really makes no sense and always seem | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jay Amer

Fantastic service. Kevin Tressler and team were awesome. Smooth experience of changing the battery and oil change. Highly recommend. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Sepideh Nassab

We had an outstanding experience working with Ali during our recent vehicle purchase. He was exceptionally professional, attentive, and transparent throughout the entire process. His knowledge and integrity made the experience seamless and efficient. I highly recommend Ali to anyone seeking a trustworthy and skilled sales consultant. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Ashley Njeako

I recently purchased my Volkswagen Atlas less than a month ago, and today my tire pressure light came on. I pulled into Hendrick Volkswagen Frisco with my 2 and 4 year old, unsure of what to expect but Joe immediately stepped in to help and completely exceeded my expectations. He quickly found the nail in my tire and assured me they | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Cameron Bishop

Just bought a Golf from this dealership and had a great experience. Allan was super helpful, knowledgeable, and made the process smooth from start to finish. Highly recommend! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Enrique Herrera

Mr. George Strong is one of the person really care about the customer, he is very Deeping with the customer and, he has excellent communication skills and excellent Customer Service, i really like his service. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ emma baker

Nic was super helpful and knew the answers to all my questions. He was super charismatic and was great to work with. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Raven Renee

Joseph Brodrick made sure everything was taken care of and that I was informed! I appreciated the service. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Mark Riordan

Joe Brodrick has been amazing. Came in late in the day for new battery and he got it all taken care of. Always a great experience. Joes a real professional. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Joe Martinez

Joe Brodrick did an amazing job helping me pick my plan for car servicing. He went the extra mile and made the decision making easy and pressure free | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ VB Trucking

Amazing and quick experience. Met my needs and answered my questions and worked with my limited time I had before I had to leave. Mr Fernando Gomez attended me to perfection | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Andy Valdivia

I recently had the pleasure of working with George Strong at Hendricks VW and I can’t recommend him and the staff there enough. From the moment I submitted an online inquiry regarding a 2023 VW Arteon SEL Premium R-Line, George immediately called me and even sent me videos of the car. George was very easy to work made the entire pr | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ clay sharp

I had a great experience buying a car from Hendricks Volkswagen Frisco. If you’re looking for a pre owned car ask for George Strong and he will take care of everything for you. George made the buying experience fast and easy and I will definitely ask for George again if I need another car. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Tsunamiii

Amazing service, quick and top notch customer care from Kenny A salesman! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Olutosin Fatosa

I recently leased my Volkswagen ID.4 from Hendrick VW, and working with Kenny Adekoya made the entire process outstanding. Kenny was professional, honest, and incredibly knowledgeable. He took the time to walk me through every detail, patiently answering all of my questions without ever making me feel pressured. What I valued most w | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Shelby Driskell

Called in this morning and spoke to Joe Brokrick as I needed to schedule a maintenance and also had a few questions about my car. He was very helpful and answered all my questions. I was also able to get in today and everything was a quick turnaround. Very great expierence! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Chieu Nguyen

My service with Joshua Frank was great!!! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jim Wilkinson

Joe B listened well, and advised me well on what needed. Great help! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ MC T

Fernando was Amazing! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Justin Lubash

Colby Hopper in service is fantastic and highly recommend ! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Sarah Lieberman

We had a great experience getting our car here recently. Serghei was very knowledgeable, helpful, and easy to work with. Highly recommend! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jenny Burnette

Joe B. was great to work with! Very attentive and helpful ?? | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Blake Molina

I had a good experience coming here when I needed service done. Colby was the most helpful out of all! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jonathan Mejia

Ricardo and Kenia are amazing individuals who made the process of buying a new car easy and simple. They went above and beyond and I couldn’t thank them enough. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Britney Chavez

Came here to service my car and Josh Frank was super knowledgeable and helpful. He was able to help me understand what I needed to for preventative care instead of damage control! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Rajen Thakkar

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8/26/2025 12:00:00 AM | Google

★★★★★ G Shreve

Update: After my buying my 3rd car at Hendrick's I'm still keeping my ??????????. We worked with Allan Arias and still was an outstanding experience. From the beginning, he listened carefully to our needs and made us feel comfortable without any pressure. He answered every question, and provided thoughtful guidance throughout the ent | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Becky McCoy

Allan Arias Awesome customer service. Worked very hard to get me the Car I wanted. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Maddy Smo

Allan Arias was beyond helpful! Working with the crew over here was truly as easy as it gets. I would absolutely recommend anyone purchase a car here! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ andy wallace

Joseph took great care of me and i had great service! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Andrew Hejnar

VW cars provide excellent value for your money and working with the entire staff at Hendrick is always pleasure. We especially like working with George Strong in sales. We have bought multiple vehicles from him and we'll be back in the future. On the service side, we’ve worked with Fernando over the years and he does an outstandin | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Chara Laury-gatewood

I want to thank Fernando Gomez for all of his help even when I had a few concerns. He definitely had a lot of patience and did not mind explaining what was going on and why . I had to come back out a week later and still had a pleasant experience with Fernando. I did not feel like I was getting on his nerves! Thank you so much for yo | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Grace Norris

I had a seamless experience purchasing a certified pre owned car at this VW location! Zara, the saleswoman, could not have been more helpful. She walked me through the process and made everything clear and concise! Highly recommend Hendrick VW. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Tyler Theriot

Had my first routine oil change today at Hendricks and the service department was so helpful and made a really nice first impression. Very nice team and easy on the eyes! 10/10 | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Christina Marshall

I soent an entire week shopping for a new car for my mom. Hendricks VW was the first place I stopped at in the beginning of the week (since she had purchased from there before) and was assisted by Ricky and Chandler. After an entire week of visiting dealerships (it was A LOT!) she made the decision to go back to Hendricks. I am glad | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ N R

Allan is the most professional representative we’ve ever experienced. Knowledgeable, and timely. Todd serviced our vehicle so fast, as we signed paperwork our new car came like the showroom floor. Very impressed and will definitely use this team when shopping our next vehicle | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Greg Gansle

Colby did an outstanding job with my ID4...Thank you Colby | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jimbeam Villaluz

Service my car with Joe Brodeick and it was the best experience! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ T

I had the pleasure to work with Thomas Garcia on my recent visits to Hendrick VW in Frisco. I had been eyeing a specific model for a couple of years and they had exactly what I was looking for. Thomas and Kevin Hatfield were able to work up a deal that benefited all of us, and made the process and decision that much easier. If you ar | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Evan Krook

Great first experience! Joe B was great to work with and answered all my questions! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Nizar Belkhoumani

Fantastic customer service! Ensured my worries and needs were alleviated and got the job done! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Shivam Gupta

Brought my vechile Service with Joe Great experience | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Ceci Dominguez

Joseph has always been efficient and helpful when coming in for my oil changes or other services I need for my Tiguan. His understanding and patience are what I appreciate the most! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Courtney Block

Needed my inspection, oil change and rotation, I missed my appointment earlier in the day, so I gave a call in to apologize and see if I would be able to still stop in for the day. Joseph (Blue-eyed Joe) answered the call and gave me a window to arrive to ensure it would be taken care of, and it was. I arrived and they got right to w | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ C N

Brought my vehicle in for service with Joe B. Quick and excellent service. Great work everytime with these guys. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Mallory Mershon

Kenia, Ricky, and Zach were all amazing help in the process of buying my new vehicle. They were personable and efficient and I appreciate everything they did to help me get my new Volkswagen! Can’t thank them enough! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Erin R

Josh Frank was super reliable and helpful during my service on my vehicle. I will definitely be referring him to all my friends and family. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ shreya narang

I had an amazing experience of buying my car at Volkswagon in frisco. Kenny guided me at every step and also helped us with our trade in and get the right value and matched our carmax appraisal. We were given extremely valuable service and the whole process was very smooth. Kenny even followed up after my purchase to ensure I was doi | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ maha salah

we had an excellent experience working with kenny absolutely helpful and professional ,he provided us with all the information we needed to make our car shopping experience easy and stress free. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Dr. Smith

Kevin T. has been great from start to finish—professional, helpful, and easy to work with. He kept me updated on my VW Passat service, explained things clearly, and made the whole process smooth. Excellent service all around! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ lw c

Ricky and chandler were cool and didn’t pressure me to buy like most car dealerships. definitely recommend | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Sindy Tabares Mayo

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8/26/2025 12:00:00 AM | Google

★★★★★ Dayspring

Great service experience with Joseph. He took care of the issue. Great customer service | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Misty Wallace

Poor customer service. Dropped my car in for an oil change. Called next day left a message with no call back. Went to pick it up later. They could not find my car! Turns out nothing had been done. Not even a service ticket submitted. Since closing they couldn’t even service it now. Very disappointed. Will not return. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Hiral Naik

Worst service. They did not care about our safety and never checked for.engine leak after our multiple requests | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ S W

Service is terrible!!!!! 1.Most the advisors are rude, and do not take your concerns seriously. It is always I will call you back, and it is silence from then on..They have on many occasions recommended me to go to Car Toys or even a Body Shop. 2. You make an appointment for service and on MY VW APP I watch to see where my vehicle is | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ shoibur rehman (Nova)

iam first time buyer of VW used car it was 2017 Passat only approx. 78 k run but start getting problems the agent has sold me with MAP screen defective with out in my knowledge i bought extended warranty which covers every thing . unfortunately vehicle start doing oil pressure problem we visit twice then Frisco VW where we bought thi | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Pooja Patel

I went in for my 30k miles oil change and requested to change my wiper blades, which were covered under dealer extra care insurance. Within two days, I realized the wipers had not been changed. After checking online, I saw that the company’s original blades are different from what I had. When I called, they claimed they had changed t | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Atalia Garcia

Kenny was absolutely amazing throughout the entire lease-end and new lease process. He not only helped us get a great deal, but made everything smooth and stress-free. His communication was excellent and always keeping us informed. He was incredibly patient, professional, and genuinely cared about getting us the best option. Highly r | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Klay Adams

Joseph in service great and made the experience fast and easy. Would highly recommend!! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Lourdes Espaillat

Today marks the first week with my new Tiguan thanks to George Strong.. I can’t say enough of how seamless this deal happened. The best people! Thanks also to Wade in finance team. Great sense of humor! All around great dealership. This is Tiggy she came home with me ?? | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ isaiah vargas

Colby hopper was great help and took great care of me | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Mukund Kulkarni

Joseph brodrick was my point of contact for servicing. He was very upfront and woke being done and constantly kept me updated. Had awesome experience working with him. I would definitely schedule my next appointment with him for servicing my car at this location. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Shannon Geils

Second time using Hendricks VW to work on my son's Jetta. We thought the car was out of warranty (bought used at Lewisville VW for teen son). Josh discovered I had an extended warranty! Josh was professional, prompt and patient with me and my lack of knowledge of car service! Prior to finding out the car had an extended warranty, t | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Livia Cajilema

Joe B was great he provided excellent service on the oil change for my car! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Nick Pohlman

Had a good purchasing experience. The sales team was straight with me and didn't hard sell me on add-ons. Happy purchasing experience. Update: just bought my second car from Hendrick and it was another great car buying experience. I recommend this dealership and I never thought I would write those words. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Nguyen Hoangduy

Drop oil change and really good service with Joe B | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Michael Hummel

Solid family owned dealership. Sales was respectful. Follow up was good. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Zachery Loiseau

Took it in for service with Joe, had a great experience. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Moises Rodriguez

Kenny did a great job a renewing my lease and got me a good deal. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ tung vu

Brought my vehicle in for my 20k s?vice and had the best experience uith Joe Brodrick! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ nancy obregon

Joseph Broderick was very helpful and great customer service. Will definitely return and recommend to friends and family members. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Travis Maner

I had a great experience working with George Strong. They were knowledgeable, patient, and never pushy throughout the entire process. Although I ended up purchasing elsewhere for personal reasons, I truly appreciated their professionalism and would gladly recommend them to anyone looking for a smooth and stress-free car buying experi | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Aisha Noble

My first time experience at the Hendrick Volkswagen Frsico location was top-notch! From the moment I arrived, Joseph Brodrick from the service department provided excellent customer service and kept me informed on what needed to be addressed on my vehicle. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Chase Yull

Just got my oil changed and maintenance done with Fernando Gomez. He did an excellent job of setting me up and getting me out. Asked before doing any work, and was transparent and upfront with everything. Great communication! Great experience! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Dylan Puckett

Great experience with Colby Hopper at Hendricks VW Frisco! Colby was professional, helpful, and made the whole service process easy and stress-free. He kept me updated, explained everything clearly, and made sure my car was taken care of. Highly recommend working with him! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Felicia Shuck

Rickey and Chandler were amazing and fast working the perfect deal for us! Will be repeat customers!!! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Meir Cohen

I upgraded my 2021 ID.4 with a 2025, as in my previous purchase also now I enjoyed doing business with George Strong. Highly recommend the dealership | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Candace Blackerby

George Strong helped us narrow down our search quickly and effectively. Made the process quick and with no bull. Feel great about our CPO Atlas | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Martha Graham

Joe B rocks!! Brought my VW beetle in for service and got excellent customer service! Thanks Joe!! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Mai

Brought my car in for service here. Joe Brodrick was great! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Marie Mendoza

Every time I go to Hendrix for a fix, I ask for Fernando Gomez. I will not ask for anyone else. He is a reliable and honest service rep. My time is not wasted with him and his team. I’ve been asking for him for years. Thank you Fernando for being an upstanding and straightforward. You’re the best. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Markeeta Jarrell

Hendrick Volkswagen Frisco – Service Department I can’t say enough great things about the Joseph Broderick and service team at Hendrick Volkswagen Frisco. While this location isn’t the closest VW dealership to me, I gladly make the extra drive because the exceptional customer service is well worth it. Every time I bring in my Atlas | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jennifer Miller

The moment I walked into this dealership the service was top notch! Kevin, the GM, greeted me with a smile and handshake which made me feel appreciated. Jack in the finance department was friendly and made the process quick as possible while making sure all questions were answered. George Strong was the shining star. He was professio | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Gowtham Ps

I highly recommend, prices are competitive with other providers. Wait area is top notch and service representatives are very courteous. Service consultant Joe Brodrick goes above and beyond to advise and help with service recommendations. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Christy Skertchly Spangler

Just got our lease service with Kyle Maggonner. We recently had a bad experience with the grapevine Volkswagen and we very much appreciate his service and kindness | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Casey Anderson Gould

Brought car in for oil change with Joe. Great experience. Thanks! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ kareem Ghussein

ricardo is hands down one of the best car salesmen i’ve ever worked with; he goes above and beyond at every step of the buying process. he’s patient, honest, and incredibly knowledgeable, making what could’ve been a stressful experience feel easy and even enjoyable. from helping me explore the best options to following up after the s | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ al pro

I have brought my car to VW Hendrick of Frisco for 135000 miles service. My advisor Joe Brodrick did an outstanding job to help get my car in order. I was recommended only services my car is needed. Thank you Joe Brodrick and VW Hendrick for your help and great customer service! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Tyler Horne

I have been taking my moms atlas to Hendrick Volkswagen for the past few years. Today Joe Brodrick provided great customer service with her vehicle and helping me with the shuttle service while I waited. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Janella Usher

Joe brodrick gave exceptional costumer service in getting my vehicle serviced. Joe was personable and explained all details of the process. Joe kept in contact with the oil change. He made sure the oil change was prompt. Thank you Joe phenomenal service! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ ho lo

I’ve worked with a few salespeople over the years, but none have come close to the level of service i received here. Every question was answered clearly, every concern was handled with care, and i never felt rushed or pushed into anything. The experience felt honest and tailored to what i actually needed, not just what they wanted to | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Katherine Kenney

Joseph Brodrick was very helpful and knowledgable. He provided quick and friendly service and he made good recommendations on additional services that I might be interested in based on the age/mileage of my 2022 Tiguan SE. He also made sure to check in with me to see if I had noticed any additional issues and looked into those while | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Maged farag

Brought my vehicle and serviced with Joe B it was the best experience | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Christopher Buford

Zara in sales at Hendrick VW was awesome. I received a personalized video of the car I was looking at. Communication and follow-up were both great compared to what I received from other dealerships, and yet, I never felt "Hounded" in any way. When I did visit Hendrick VW, Zara was actually very enjoyable to deal with. She address | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ William Hammond

Fernando Gomez always takes great care of us regarding our Tiguan. He clearly communicates the work to be done and everything is completed in a timely manner | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Sam Hudson

Joe Brodrick is the man and helped me out quickly when I needed service | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ James Barnett

Service advisor Joseph Brodrick was excellent. We went over all the options to service my vehicle and he was competent and very knowledgeable. Highly recommend. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Rey Vasquez

Great service and excellent customer service during my visit with Joe Brodrick in service. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Alma M

Great experience purchasing my 2025 Tiguan from these folks. Thomas was my salesperson and he was incredibly helpful throughout the whole process. Highly recommend! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Mercedes Berdecia

Service really fast and on point, everyone so nice and attentive, you can feel that all of them are ready to help and know what their doing. But definitely our person is Fernando Gomez, always willing to help and that extra mile that is definitely so much appreciated... | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Askim Demiryurek

The whole buying a brand new car experience has been a breeze thanks to the professional attitude of the Hendrick’s team. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ E B

Hendrick VW Frisco is an awesome place to bring your car to keep it in great condition. The staff is friendly, kind and very helpful. Joe Brodrick did a fantastic job with helping me. I appreciate how fast, efficient, and thoughtful the services were. I will always recommend this dealership and staff to friends and family. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Manuel Gonzalez

Zara Malik was a total SUPERSTAR for our family. She was professional and empathetic to our needs and desires. She was very knowledgeable and such a hard worker. Her dedication to customer satisfaction was evident in her belief in the VW brand, that’s why we purchased two vehicles from her this evening. She, along with the finance te | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Nimrita Thiara

Joe B. was very nice and very helpful when taking my car in for a service! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Charla Cole

Amazing customer service. They took care of my recall issues and more. Highly recommend! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Joshua Slattery

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7/26/2025 12:00:00 AM | Google

★★★★★ Tyler Johnson-Martin

Joseph B. was helpful getting my car serviced. I drive from Grapevine to this location because everyone is so amazing. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Claudio Onofrio

Joe Brodrick in service was extremely attentive, helpful and kind! I would recommend this dealership not only for their awesome service staff, but the inviting atmosphere. 2021 Jetta S | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ TBK Mir

Allen was great. I was in and out within a day and a half with a great car. Go to him and he will get you what you are looking for. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Andrea Conlan

Easy and timely! Joe was very friendly and explained everything thoroughly! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Memory Groves

Zara was absolutely amazing! Came in for a lease and left with 2 cars. She helped so much and made the process so smooth and stress free, highly recommend! Will be back for more business! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Kathleen Isola

I had an excellent experience with Joshua Frank at Hendrick VW in Frisco. He provided amazing service—super attentive, helpful, and made the entire process smooth and stress-free. He kept me informed every step of the way and went above and beyond to make sure everything was taken care of. Highly recommend working with him if you nee | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Chidananda Baid

It was a great experience with Danny, George and Kevin in buying my New VW Atlas. The dealership was clean and welcoming. All of them took a great care of me and provided an excellent customer experience. I got a great deal and would highly recommend Hendrick VW. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Francis De Garcia

La experiencia fue maravillosa, trabajando con Ricardo, absolutamente recomiendo esta tienda como la mejor que he visitado en todos mis años de comprar automóviles | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Julissa Caballero

I recently had my vehicle serviced by Joe Brodrick at the dealership, and I couldn't be more pleased with the experience. Joe was professional, knowledgeable, and transparent throughout the entire process. He took the time to explain the necessary repairs clearly and made sure I was comfortable with each step before moving forward. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Talor Rivera

Allan was amazing and super helpful throughout our car buying journey! He was great to work with and we will definitely recommend him and Hendrick to our friends. Thanks Allan!! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Brian Peterson

Brought my 71 bus in for some service before heading out to a couple festivals. Joe Broderick got me in and on-time with my appointment. Had me out and on the road in no time. It’s Nice having a VW dealership still take care of its old cars as well. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Pam T

Zara was great! She spent time preparing for our visit before we arrived. Had everything we wanted to see and drive available. She was professional and friendly! Made our car buying experience a good one! Thanks Zara!! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Avi nash

Joe B helped me out for oil and he was very friendly. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Ernie Chavez

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7/26/2025 12:00:00 AM | Google

★★★★★ Margaret Tautfest

Went in looking for a new car and had a few options in mind. We worked with Zara, and she was absolutely amazing! She pulled all the vehicles we were interested in, was incredibly patient, and helped us find exactly what we were looking for. Super friendly and knowledgeable throughout the whole process. Definitely recommend asking fo | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ cheslie brook

Joe Brodrick was excellent with his communication and customer service. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ He Lim Kim

Brought in my car to be serviced and Joseph Brodrick was so helpful with getting the issue fixed. Thank you so much! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Erin

I recently had my car serviced for AC issues while visiting from out of town. From the very beginning I was treated with the best customer service, giving me immediate attention starting with Joe Brodrick being so kind and working within my daughter’s soccer tournament schedule, making sure I could get my car back as quickly as possi | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Erin Black

Josh Frank was awesome. He saw me at 2p on a busy Saturday and did the best he could with a busy day. They were able to keep my car, run diagnostics, send a video with the diagnostic results and recommendations. Then he followed up and helped me on what was best to prioritize. He took care of me while I was working my ER shift. Alw | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ kadin thomas

Ricky and chandler were amazing. Made my whole experience so smooth and easy. Great experience! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Ashlyn Meistad

Kyle in service was great to work with when I brought my vehicle in for a recall. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Lauri Lanier

I’ve owned my diesel Beetle since 2015 (it is a 2014 model). I have never taken it anywhere else for service. They are trustworthy, thorough and professional. Joe Broderick greeted me this time. He got me started on my service call quickly. Friendly and professional and he kept me updated on the progress of my car as I waited. I appr | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Kendall Sieling

Brought my car in for an oil change and service and had a great experience! Joe B was great and I really recommend! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jacob Wikel

Great place to get your vehicle worked on! Fast and knowledgeable! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Will Tomlinson

If you are bringing your car here to get serviced go see Joseph Brodrick I had the pleasure of doing business with Jo and his customer service is a 20/10 very personable and kind. He was extremely helpful throughout the whole process and anytime i bring my car back to this establishment I will be asking for him. Give Jo a raise he is | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Michelle Conner

Had an excellent experience when I brought my car in for service. Working with Joe Brodrick was fantastic from start to finish. He did an amazing job assisting me with identifying what service items were needed and keeping me informed throughout the entire process. I'll definitely be coming back for future service needs. Five Stars | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Ronald Chidester Jr

Great purchasing experience with Serghei Medushevski. Was never pressured into the purchase and still gave us tons of information on the Atlas Cross Sport R-line Premium, which we ended up buying. We were going to visit Principal Volkswagen in Grapevine, but decided to give our business to Serghei and Hendrick. Thank you much, Ser | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Brooke Howard

Awesome job by Joseph Brodick. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Bruce Bryant

Joshua Frank in Service was very helpful when dropping off my car for general maintenance. Everything was explained up front and he kept me updated during the day until it was ready for pick up. I purchased this VW 4 years ago and am very happy with the vechicle. My next car will be purchased from this dearlership | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Patrick Speights

The staff are super friendly and helpful. They helped answer any questions we had and have provided excellent service on our vehicles over the years. Recently just took our car to Joe and he was able to get us the help we needed to get our car back on the road. Would recommend for any of your VW needs. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Rosell Lespron

Exelente servicio con Allan Arias… | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Karen Morales

Ricardo is the best sales person ever. He has awesome customer service and goes above and beyond to make sure you get the best possible deal. Just bought my 2nd car from him today. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Brian Roth

I had an amazing experience buying my new Jetta with George Strong! He made the entire process easy and stress-free. George respected my time and let me set the pace, never rushing or pushing me. I walked in and was able to buy a brand-new car with payments exactly where I wanted them. If you want a smooth, no-pressure car buying exp | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Ks Hotz

Top-notch service from start to finish! Colby is hands down one of the best service managers I’ve ever dealt with. From the moment I pulled into the service bay, he made me feel valued and taken care of. He explained everything clearly, kept me updated throughout the process, and went the extra mile to make sure my car was running pe | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ rose houston

Had an oil change and the service was great today, Great Joe B. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Corbin Anderson

Joe Brodrick was very helpful and professional! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Dale Alexander

Hendricks has been a refreshing experience in contrast to the stereotypical car dealership horror stories you hear. So nice, in fact, I kept my sales associate's card from a purchase 5 years ago to buy another certified preowned this month - shout out to George Strong! A very clean, cool and calm experience from start to finish. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Kelly Gonzalez

My husband and I had the most wonderful experience at Hendrick Volkswagen in Frisco! George was our salesman, and I cannot thank him enough for all of his help. Right from the start, he was honest, transparent, and met us exactly where we needed. His professionalism, enthusiasm, energy, and overall personality, is what made him such | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Luis Rivera

I got a used car at this dealership and the whole process was very smooth. Allan Arias was so helpful and very knowledgeable about the cars. And he got us a great deal! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Carrie Gonzalez

Hendricks Volkswagen is our first stop for vehicles. Hendricks is set apart due to its amazing staff from sales to service. They go above and beyond. Today Zara was that amazing salesperson. Zara had every car we were interested in ready to drive and made it so easy, that we had a car for my husband and my daughter chosen and rea | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ calen foehser

Colby Hopper in the service department is by far one of the most knowledgeable, caring, and understanding people you could work with when needing to service your vehicle. Fast, efficient, and got me in and out quick. Will be back to see Colby. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Terrie Jones

Zara was wonderful. She was able to work with me and my mother while I was still in the hospital. And when we were available to come it was an easy experience. Will recommend her to all my friends! Thanks for everything Zara?? | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Anita Cervantes

I've always been a Ford, GMC, and Dodge owner, so buying a VW was a big step for me. Thankfully, George was incredibly helpful and encouraged me to get a VW SUV. I'm so glad I did! He truly built my confidence in the brand, and I can definitely see myself buying another VW down the road. Thanks, George! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jon Vea' Johnson

Josh frank service is great | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Nate savell

Ricky and chandler were great! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ kavita

We went hunting for a new car for my mom and went to several dealerships in one day. Hendrick VW was our second stop. We met with Kenny who was absolutely wonderful and extremely helpful. He was not pushy like many of the other sales people at other dealerships. Since we had just started our search, we continued on throughout the day | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Noor Mir

I recently purchased a care from Ricky. Him and his team were really understanding of my situation getting into a bigger car for my family and helping me every step of the way throughout the process. Great team of individuals and definitely recommend | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Taylor Pritchett

Joe Brodrick, helped me fixes all my problems in a timely manner check him out | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jeff Carroll

Service with Joe B was thorough and he keep me updated throughout. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Sam Hopper

We were interested in the VW Tiguan. We were greeted immediately by sales associate Trinity Howell. He listened carefully to what we were interested in. He showed us the model that fit our needs and patiently answered all of our questions. Never any pressure. He made what could be a stressful situation enjoyable. We knew there was no | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Sahil Syed

Great to deal with them. Coby, Kevin, Fernando and Graham they were all amazing!! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Lucas C Barr

Joe B was helpful in getting our car quick service without an appointment | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Alicia Roberson

Zara is my Volkswagen girl ??. Phone and in-person friendly and Very caring approach made the process very easy for me. Exceptional for keeping in touch. Returning phone calls and sending videos. I will definitely recommend your services to my family and friends. Keep up the good work! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Bonheur Nduwimana

From the moment I walked in, I felt valued. The staff were honest especially Fernando Gomez, respectful, and explained everything in detail. Great experience overall | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Savannah Reeves

Colby was so incredibly helpful throughout the service process. I will definitely be back! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Kevin Hogan

GEORGE STRONG IS THE MAN!!! I had the pleasure of working with George Strong at Hendrick Volkswagen in Frisco, and I can’t recommend him enough. From the very first online inquiry I submitted in the morning, George reached out immediately — sending detailed pictures and videos of the 2025 Volkswagen Tiguan SE R-Line in Avocado Green | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Rich Branch

Really easy to work with. In the process of possibly buying a Tiguan. I am saving the last star once the deal is done based on that part of the deal. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Ranjita dhakal g.c

Reason I am giving 4 is because I had good experience with sales person but not that good on paperwork side. We got a car weeks back from frisco location sales person was very good. Sergey was our sales person he did his best job and gave us discount on top of dealer discount. He was very to the point and in our favor. He explained | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Raghu Rajaram

A neat looking showroom with well designed interiors good enough to catch the customers’ eyes and keep them interested. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ trinity quintana

the dealership is nice inside and the people are pretty welcoming. The main issue I have is the service department. They are very all over the place at times, which I understand. The last time I brought my car in for service, there was dirty footprints on my floorboard, papers on my passenger seat, and a plastic thing attached to my | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ gkwood2005

We purchased a car March 2025: When we arrived at Hendrick Volkswagen Frisco, no one greeted us, and we had to find someone ourselves to assist us. That should have been the first red flag. We were told the financing process would take about 45 minutes, but we ended up waiting at least 90 minutes. The car we purchased had not been | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ HARSHA VARDHAN

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7/26/2025 12:00:00 AM | Google

★★★★★ Israa

Today was my father’s birthday, and he decided to treat himself by purchasing a new vehicle. For his 70th, he wanted to buy the same car he first owned when he was 30 an old Volkswagen. We visited the dealership in Frisco and saw a 2024 pre-owned Volkswagen in the showroom, priced at $30,200 with approximately 12,398 miles. We were | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Balaji Subramaniam

I was at my routine service appointment for my 2019 TIG at Hendricks VW Frisco today. I showed up bit late from original appointment. Colby was the advisor showed up with a warm gesture who took attended my vehicle. He has been so courteous and thorough explaining all the work pertains to the service. He is very knowledgeable and tho | Read Full Review