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Midlands Volkswagen of Columbia

★★★★★(53)read reviews

655 Broad River Rd, Columbia, SC 29210

(803) 477-3674 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:30 PMTues: 7:30 AM - 6:30 PMWed: 7:30 AM - 6:30 PMThur: 7:30 AM - 6:30 PMFri: 7:30 AM - 6:30 PMSat: 7:30 AM - 4:30 PMSun: Closed

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Customer Reviews

★★★★★ Derrick Jacobs
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4/2/2026 12:00:00 AM | Google
★★★★★ Emma Guthrie
Great customer service! Really nice people who do great work. They get me in and out quickly and have a nice waiting room! | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Jamie Boulware
Great experience with this team from the time I arrived to the time I left. Always professional and courteous. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Brett Forman
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3/31/2026 12:00:00 AM | Google
★★★★★ zmoney1313 zman
Marshall was outstanding to work with. Overall amazing buying experience!! | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Penny Ducat
Great service! | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Joey Sloop
Marshall was a knowledgeable salesman who prefers to know what a customer wants than push them into something expensive. Brad is a floor manager who is concerned about the customer's comfort and experience. Brandon, the service manager is an exceptional people person who is committed to assuring customer satisfaction and comfort. Mik | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Ches Yarborough
I LOVE MARSHALL!! Buying a new car can be so stressful and especially with me being young and not knowing too much about the process. He walked me through everything and made sure I understood every step of the process. He was able to work with me on pricing and get me in the exact car I wanted while staying within my budget. This wa | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ UnbrokenJupiter
Always a pleasure to get serviced at this VW location. Great customer service, always committed to ensure the quality of service is to standard. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Bria Goins
I don’t think the review I’ll leave will do them enough justice but I’ll try. I started my car buying journey back in January, and I wasn’t getting anywhere, so by the time I walked into the VW Dealership I was already defeated. And I really did not expect to leave with a car that day, I was simply browsing. But Darius did an awesome | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Gavyn
Great Experience! | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Kiana Williams
Marshall was a great sales man and he provided great customer service with showing me the 2017 Volkswagen. He was polite and helpful and I would recommend him to other customers. | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Jenny McDevitt
Excellent service. I came in knowing which car I was interested in. Jim listened and was responsive. Didn’t attempt to sell me on anything I didn't need or want. He answered questions directly and worked with my schedule. | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Ren Mart Decipeda
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3/25/2026 12:00:00 AM | Google
★★★★★ Alfredosalsa On the beat hoe
Shootout to Mr.jeffcoat I came in and he made it happen excellent service from the whole staff | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Andrew Jackson
Very friendly staff and wonderful service. Mr Marshall was very friendly, supportive and a wonderful person to do business with. Came in not expecting good news and being able to do this (just the way my life goes) but he made it happen. | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ juhee won
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3/20/2026 12:00:00 AM | Google
★★★★★ juhee won
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3/19/2026 12:00:00 AM | Google
★★★★★ Dusty Tails Animal Rescue
Great service! Answered all of my questions! | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Christopher Jennings
Jim was very giving with his time and I would recommend working with him . While I’ve done research, I do not know a lot about purchasing a vehicle in South Carolina. I appreciate the time Jim took to answer my many questions. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ vickie Bailey
The advisors were very friendly and helpful. I want to thank Brandon and Mike for their outstanding help and concern. Thank you so very much. They were awesome. | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Vickie Bailey
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3/16/2026 12:00:00 AM | Google
★★★★★ Adam Burton
Easy scheduling online. Friendly staff. | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Chea Marcel
I purchased a vehicle from Midlands Volkswagen in September 2025 and was sold an extended warranty costing $3,553. At the time of purchase, I was told that if I ever wanted to cancel the warranty it would be simple, just call and it would be processed. Shortly after purchasing the vehicle, I decided I didn’t want the warranty and be | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Chip Cook
They were quick and efficient. They dropped me off and picked me up so that was great too. | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ DD Noneya
Wonderful experience. They were able to get the car in quickly based on my schedule. I waited on the car, (didn’t have transportation or anyone to pick me up). There are two waiting areas, it was comfortable, they had snacks, coffee, tea, coffee, and drinks from my vending machine. Everyone was really friendly and they got me in and | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Stephanie LaPratt
Marshall is Absolutely the most beautiful person to work with. He helped me all the way from beginning to end with my new car purchase. He even helped move my things from my old car when I got called back to work and needed the extra hand. I will definitely be back. 2nd Volkswagen ACS. Love these guys. Interested in a Volkswagen c | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Trevona Lee
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3/14/2026 12:00:00 AM | Google
★★★★★ brittany barnes
Marshall greeted us at the door and immediately helped me start the process of purchasing my new vehicle. He took his time explaining everything to me and my mother and made sure we understood the entire process. He worked hard to get me a vehicle with the monthly payment I wanted. Great customer service and a great experience overal | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Eneida Sierra
I'm new to South Carolina, and this was my first time at the dealership. From the very first phone call I made while my VW Passat was in a crisis, everyone was very polite and attentive over the phone. Mason, the service writer I dealt with, was always polite and patient with me. I was very stressed out, but he made me feel at ease a | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Richard McNish
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3/11/2026 12:00:00 AM | Google
★★★★★ John N
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3/10/2026 12:00:00 AM | Google
★★★★★ patricia zeigler
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3/9/2026 12:00:00 AM | Google
★★★★★ Patricia Chavis
I left my car today 3/9/2026, at Midland Volkswagen, service. The customer service I received in the repair department was excellent, but inside the facility I saw no one to discuss the possibilitiy of purchasing a maintenance plan for my car. I was at the service desk for several minutes and I saw no one. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ hila Whittle
You will not find a more hard working, knowledgeable and Fair pepole that the onse that work at Midlands VW! Jim and Casey are absolutely fantastic! Paitent and kind, they went above and beyond yo make sure that I will get the car i need in the price i can afford! Thank you guys so much! Also shout out to Brandon and the service depa | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ jacob smith
Great store amazing staff for sales and service but go see the man Jason in sales and Mason at service! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ JAHMIRE Grant
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3/7/2026 12:00:00 AM | Google
★★★★★ Haley Frazier
Great Experience! As a first time buyer and girl who doesn’t know much about purchasing cars, everyone was very transparent and helpful! James was super sweet and easy to work with! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Carol Hyman
Customer Service was great . However I asked could they change my battery in my key fob. I had my own battery. They told me it was change but my car is still saying replace key battery. So evidently they never charged it and told me they did. Now I have to YouTube how to do it . Smh | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Nathan Crapps
James was awesome! If you’re in the market for a new vehicle come see him! Very professional and courteous! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ JONATHAN FRIAR
I came in to find a new car after selling my old one, and couldn't have had a better experience if I could try! Jason was a knowledgeable salesman and got me in and out quick. Ill be coming back for sure! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Joseph
Tae/Taevian was great very respectful young man! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ anthony carbino
Jason is the best! | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Jote
Stopped by Today nice people great service! | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Josh Jacobson
James was excellent! Helped me find the car I was looking for! | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Gretchen Pool
Great communication & excellent service as usual! | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Paul Williams
They were fast, very respectful and they gave me exactly what I needed. Appreciate everything. Volkswagen there for me thank you. Oh yeah man listen and you know a little bit about shoes. | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Jessica Alvarez
Marshall jeffcoat gave me such a great experience! Greeted us as soon as we got on the property. Was very attentive to our concerns and answered every question knowledgeable and was not pushy! | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Crystal Jones
Mike was great! They were able to get me in and finished my car in a timely manner. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Gwendolyn Foulks
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3/2/2026 12:00:00 AM | Google
★★★★★ Arthur Randolph
Tae was outstanding! great job !service was awesome Thank you Tae | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Marquita Gaines
Helpful, friendly staff. Made the experience easy and stress free. | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Andrew List
If zero stars was an option I would put it. As soon as we got there, a gentleman (Jarrod) with no enthusiasm or confidence walks up and greets us. We tell him we had set up an appointment and he brought us inside. He leads us to his office and sits down at his desk, pulls out a peice of paper and proceeds to ask us questions about t | Read Full Review
2/26/2026 12:00:00 AM | Google

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