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Midlands Volkswagen of Columbia

Midlands Volkswagen of Columbia

★★★★★(403)read reviews
655 Broad River Rd, Columbia, SC 29210
(803) 477-3674 Ask About Our Service Specials!
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Service Offers

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    $5 Off Front Wiper Blade Replacement*Click Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
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    $129.95 Oil and Filter Service*Click Here for Details
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    No Charge Battery Test*Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    $20 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Get a $100 instant rebate 5 Click Here for Details

Map & Directions

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Business Hours

Mon: 7:30 AM - 6:30 PMTues: 7:30 AM - 6:30 PMWed: 7:30 AM - 6:30 PMThur: 7:30 AM - 6:30 PMFri: 7:30 AM - 6:30 PMSat: 7:30 AM - 4:30 PMSun: Closed
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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Miranda Johnson
    | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Chyliss “Robert'swife” Williams
    Couldn't find a good solid sedan | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Hodson
    Jim Hudson is amazing he walked me through the process of buying my new GLI. He explained all the cars features and made sure I was comfortable the whole process. Appreciate you Jim!!! | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Chris Fuller
    Howard and the whole team over at Midlands VW were great to work with. They got us a good deal on a used car. Thanks guys! | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ chris ellsworth
    I was traveling from Florida and my car broke down. They were able to fit me in and get my car fixed within the next day. The staff was very friendly, helpful and communicative. They helped get me back on the road so I could enjoy my vacation. | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Mel Rose
    Mason was very nice and helpful. I appreciate the assistance. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jason Linn
    Everyone was friendly and extremely helpful on our pitstop to get a tire fixed while traveling the interstate. Matt especially took his time and showed us our options for a new tire and explained everything to us. It was a clean friendly environment with snacks, drinks, and Wi-Fi to utilize while we wait. I highly recommend the servi | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Ford
    Wendy Kruger was very knowledgeable and professional. Will definitely do business with her again. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Sims
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Eureka Farrell
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Tammy Felton
    We had a great experience at Midlands VW. The entire staff was professional and friendly. My son needed a car and Wendy and her coworkers made us feel comfortable shopping with them. We have the car and my son is extremely satisfied. | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ John Speer
    First time visiting the Service Dept and everyone was so help and welcoming. Loved the video playback from the technicians view, 5 Stars ?? ?? ?? ?? ?? | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Lyssa Jordan
    Wendy was great and very knowledgeable would highly recommend seeing her! And working with her! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Nadia Farhana
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Barbiedoll S
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Bill Robson
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Donald Vilt
    Very pleased at the appearance of the service facility and the expertise and customer service skills of the advisors I was working with. Bradley and Matthew were great. Your team has earned my business. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Monique Zamudio
    They worked with us on a price which is great, other than that our experience isn’t the best. we purchased a vehicle through money wire (which we were informed could take 8-10 buisness days for them to receive) from the next buisness after we had calls daily from them saying they didn’t receive it. We did call our bank and it was sen | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Ryan
    After having an easy time of scheduling a 9:30am oil change and tire rotation online and showing up and dropping the car off just after 9am I received a text that my vehicle was moving into the shop just before 11am. I’m really not quite sure what the point of an appointment was at this time. About a quarter to 2pm having not heard | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Forsse
    Marshall was amazing!!! Answered all our questions, very knowledgeable easy to work with. This is the second time we have purchased from this dealership and both times they were great!!! | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ brittany kelly (bk)
    Jim Hutson at Volkswagen provided an excellent experience from start to finish. He was incredibly kind, professional, and genuinely made the whole process easy and stress-free. He took the time to make sure everything was taken care of and that we felt confident before leaving, he stayed well after business hours to ensure that the d | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Yvette Grant
    Columbia City Cars provided the absolutely best experience ever for my Daughter and Me! She went in with expectations - with the Grace of God, the exceptional staff: Miles, Alberto, and Amari blew Us away! They are, especially Miles is “the bomb dot com!” Our Mercedes Benz is stunning and beautiful! On top of the joy of the end celeb | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Devendra Katkar
    I would like to appreciate the showroom executive Mr. Jim Hutson for their outstanding support. Their professionalism, product knowledge, and polite approach made the entire experience seamless. They were attentive to my requirements and provided honest guidance throughout. Highly satisfied with the service | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Angelina Canty
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ kristoff Kristofferson
    I made an appointment online and within making that appointment a brief description of what was needed.They called me back confirming the appointment. I showed for the appointment and the rest was so easy. The service team took very good care of my vehicle and also told of what would be needed soon, so I can plan for that. Very po | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Mohini Katkar
    Excellent service! Jim Hutson Very punctual, respectful, and did the job perfectly. I’m very satisfied and would definitely recommend.” | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Sai Katkar
    I had a great experience working with Jim at Midland Volkswagen. He was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. Jim took the time to answer all my questions and helped me find exactly what I was looking for without any pressure. If you’re in the market for a vehicle, I highly recomm | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Anna Manley
    Marshall was great! He showed me how to set everything up, highly recommend | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Chivalrous Shumate
    I recently stopped by Midlands Volkswagen on a whim to check out the inventory, without any specific vehicle in mind. During my visit, I had the pleasure of working with a young man by the name Howard, and I must say, his professionalism and communication truly stood out. Howard was incredibly welcoming, with a pleasant personality t | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Thelma Albany
    Everyone is so professional, respectful, and nice! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Chandlar Glover
    Howard at Midlands Volkswagen delivered a seamless, top-tier experience. Professional, attentive, and efficient—everything you’d want in a car-buying process. A level of service I would recommend without hesitation. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Cool Kid
    One of the worst experiences I’ve ever had purchasing a vehicle started when I initially applied for a 2025 Tiguan. I was told I was approved based on a specific down payment amount we agreed on via text. However, when I arrived at the dealership, test drove the vehicle, and went in to sign paperwork, the numbers suddenly changed. Af | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Richard Zeigler
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Shanilla Green
    Matthew is such a great person. His service was much needed. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ dianne przybylski
    Marshall was so extremely helpful, professional and easy to work with! | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Bill Thorpe
    I bought my VW at your dealership. I have gotten my car's yearly service at your dealership(check your records and you can confirm this). My battery died this week so I brought my car in for a new battery and yearly service. I have no complaints about the service that I received and I expected it to be expensive but I did not exp | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Ali Arasin
    Super helpful and friendly service. They were quick and efficient with fixing my side mirror! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Bill Downey
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Mitchell Clark
    They started work on my car within 5 mins of arriving for my appointment time. Friendly service and timely. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Sonja Dickey
    The staff was very friendly and keep me informed of the status my vehicle | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Dole
    I feel lucky to have friends who are service advisors and can advise me on the absurd quote I received. The inspection completely misrepresented the state of my car and I do thank the service department for including a video to prove my point. I would only recommend this location if you have money burning a hole in your pocket or if | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Derrick Jacobs
    | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Emma Guthrie
    Great customer service! Really nice people who do great work. They get me in and out quickly and have a nice waiting room! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Jamie Boulware
    Great experience with this team from the time I arrived to the time I left. Always professional and courteous. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Brett Forman
    | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ zmoney1313 zman
    Marshall was outstanding to work with. Overall amazing buying experience!! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Penny Ducat
    Great service! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Joey Sloop
    Marshall was a knowledgeable salesman who prefers to know what a customer wants than push them into something expensive. Brad is a floor manager who is concerned about the customer's comfort and experience. Brandon, the service manager is an exceptional people person who is committed to assuring customer satisfaction and comfort. Mik | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Ches Yarborough
    I LOVE MARSHALL!! Buying a new car can be so stressful and especially with me being young and not knowing too much about the process. He walked me through everything and made sure I understood every step of the process. He was able to work with me on pricing and get me in the exact car I wanted while staying within my budget. This wa | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ UnbrokenJupiter
    Always a pleasure to get serviced at this VW location. Great customer service, always committed to ensure the quality of service is to standard. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Bria Goins
    I don’t think the review I’ll leave will do them enough justice but I’ll try. I started my car buying journey back in January, and I wasn’t getting anywhere, so by the time I walked into the VW Dealership I was already defeated. And I really did not expect to leave with a car that day, I was simply browsing. But Darius did an awesome | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Gavyn
    Great Experience! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Kiana Williams
    Marshall was a great sales man and he provided great customer service with showing me the 2017 Volkswagen. He was polite and helpful and I would recommend him to other customers. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Jenny McDevitt
    Excellent service. I came in knowing which car I was interested in. Jim listened and was responsive. Didn’t attempt to sell me on anything I didn't need or want. He answered questions directly and worked with my schedule. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Ren Mart Decipeda
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Alfredosalsa On the beat hoe
    Shootout to Mr.jeffcoat I came in and he made it happen excellent service from the whole staff | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Jackson
    Very friendly staff and wonderful service. Mr Marshall was very friendly, supportive and a wonderful person to do business with. Came in not expecting good news and being able to do this (just the way my life goes) but he made it happen. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ juhee won
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ juhee won
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Dusty Tails Animal Rescue
    Great service! Answered all of my questions! | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Jennings
    Jim was very giving with his time and I would recommend working with him . While I’ve done research, I do not know a lot about purchasing a vehicle in South Carolina. I appreciate the time Jim took to answer my many questions. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ vickie Bailey
    The advisors were very friendly and helpful. I want to thank Brandon and Mike for their outstanding help and concern. Thank you so very much. They were awesome. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Vickie Bailey
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Adam Burton
    Easy scheduling online. Friendly staff. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Chea Marcel
    I purchased a vehicle from Midlands Volkswagen in September 2025 and was sold an extended warranty costing $3,553. At the time of purchase, I was told that if I ever wanted to cancel the warranty it would be simple, just call and it would be processed. Shortly after purchasing the vehicle, I decided I didn’t want the warranty and be | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Chip Cook
    They were quick and efficient. They dropped me off and picked me up so that was great too. | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ DD Noneya
    Wonderful experience. They were able to get the car in quickly based on my schedule. I waited on the car, (didn’t have transportation or anyone to pick me up). There are two waiting areas, it was comfortable, they had snacks, coffee, tea, coffee, and drinks from my vending machine. Everyone was really friendly and they got me in and | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie LaPratt
    Marshall is Absolutely the most beautiful person to work with. He helped me all the way from beginning to end with my new car purchase. He even helped move my things from my old car when I got called back to work and needed the extra hand. I will definitely be back. 2nd Volkswagen ACS. Love these guys. Interested in a Volkswagen c | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Trevona Lee
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ brittany barnes
    Marshall greeted us at the door and immediately helped me start the process of purchasing my new vehicle. He took his time explaining everything to me and my mother and made sure we understood the entire process. He worked hard to get me a vehicle with the monthly payment I wanted. Great customer service and a great experience overal | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Eneida Sierra
    I'm new to South Carolina, and this was my first time at the dealership. From the very first phone call I made while my VW Passat was in a crisis, everyone was very polite and attentive over the phone. Mason, the service writer I dealt with, was always polite and patient with me. I was very stressed out, but he made me feel at ease a | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Richard McNish
    | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ John N
    | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ patricia zeigler
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Chavis
    I left my car today 3/9/2026, at Midland Volkswagen, service. The customer service I received in the repair department was excellent, but inside the facility I saw no one to discuss the possibilitiy of purchasing a maintenance plan for my car. I was at the service desk for several minutes and I saw no one. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Haley Frazier
    Great Experience! As a first time buyer and girl who doesn’t know much about purchasing cars, everyone was very transparent and helpful! James was super sweet and easy to work with! | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ hila Whittle
    You will not find a more hard working, knowledgeable and Fair pepole that the onse that work at Midlands VW! Jim and Casey are absolutely fantastic! Paitent and kind, they went above and beyond yo make sure that I will get the car i need in the price i can afford! Thank you guys so much! Also shout out to Brandon and the service depa | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ jacob smith
    Great store amazing staff for sales and service but go see the man Jason in sales and Mason at service! | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ JAHMIRE Grant
    | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Carol Hyman
    Customer Service was great . However I asked could they change my battery in my key fob. I had my own battery. They told me it was change but my car is still saying replace key battery. So evidently they never charged it and told me they did. Now I have to YouTube how to do it . Smh | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Crapps
    James was awesome! If you’re in the market for a new vehicle come see him! Very professional and courteous! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ JONATHAN FRIAR
    I came in to find a new car after selling my old one, and couldn't have had a better experience if I could try! Jason was a knowledgeable salesman and got me in and out quick. Ill be coming back for sure! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Joseph
    Tae/Taevian was great very respectful young man! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ anthony carbino
    Jason is the best! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Jote
    Stopped by Today nice people great service! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Josh Jacobson
    James was excellent! Helped me find the car I was looking for! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Gretchen Pool
    Great communication & excellent service as usual! | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Paul Williams
    They were fast, very respectful and they gave me exactly what I needed. Appreciate everything. Volkswagen there for me thank you. Oh yeah man listen and you know a little bit about shoes. | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Alvarez
    Marshall jeffcoat gave me such a great experience! Greeted us as soon as we got on the property. Was very attentive to our concerns and answered every question knowledgeable and was not pushy! | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Crystal Jones
    Mike was great! They were able to get me in and finished my car in a timely manner. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Foulks
    | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Arthur Randolph
    Tae was outstanding! great job !service was awesome Thank you Tae | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Marquita Gaines
    Helpful, friendly staff. Made the experience easy and stress free. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Yesid Vasquez Benitez
    Great service, attention and I high recommend James, he was very attentive to my inquiries. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Andrew List
    If zero stars was an option I would put it. As soon as we got there, a gentleman (Jarrod) with no enthusiasm or confidence walks up and greets us. We tell him we had set up an appointment and he brought us inside. He leads us to his office and sits down at his desk, pulls out a peice of paper and proceeds to ask us questions about t | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Felix Black Dreams Roadside assistance
    Respectful, and definitely love doing business with them. Doing a pickup | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Amit Patel
    I had great time with Jarod, he was very helpful and honest. He knew what he was talking about and all my questions were answered!! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Steven Brenneman
    Service department is excellent! Just got my initial 10K mile service and they made it so easy and hassle free! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Cassandra Sims
    | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Latoya Walker
    MJ.. Justin and Kent was WONDERFUL!!! THANKS GUYS... | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Vedrana Plejic
    Mike was great! Thanks for your help. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Sean Lucas
    Great customer service. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Dooly Tooly
    They were very fast and very polite throughout the entire process, I wasn’t even there an hour and I was out of there. very efficient and knowledgeable crew, specifically Mr Mike, mason, and Brendan were all very helpful. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Kellie Watson
    Make quick work of something that was estimated to take hours longer. Excellent customer service! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Angela S
    Marshall is awesome! Super friendly and extremely knowledgeable! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Woods Family
    My experience during my vehicle service was outstanding. The entire process was smooth, professional, and efficient. I truly appreciate the excellent service provided and have absolutely no complaints. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ srikanth tss
    Mike was very helpful and gave me all The details regarding the service. Excellent customer service. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Brad Simpson
    Great place | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Rusty Taylor
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Lucas Johnson
    I recently had the absolute best car-buying experience at Midlands Volkswagen of Columbia, and it was all thanks to James! From the moment I walked in, he made everything feel easy and completely stress-free. I was looking for a new Tiguan, and he quickly found the perfect one for me without pushing anything extra. The trade-in proce | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jhonrie Claro
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    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Rose Williams
    Waited three hours for oil change and tire rotation; I had an appointment. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ brenden
    Had a really great experience at this dealership. The location is clean, organized, and easy to get to, which made the visit simple from the start. Jarod was excellent to work with. He’s friendly, professional, and really knows his stuff. He answered all my questions clearly and never made me feel pressured into anything. The whole | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ joyce roper
    I had a great experience with the service department. Everyone was friendly, professional, and made the process easy from start to finish. They explained everything clearly, kept me updated, and got my car done in a timely manner. I really appreciated how smooth everything was. I’ll definitely be coming back for future service! | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Homies
    Jason is hands down the best car Salesmen I've had the chance to sit down with, the dealership set him up a little bit with a dirty vehicle but Jason made the absolute best of the situation. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Robert Taylor
    Good job tae | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ John Thompson
    We had an appointment scheduled for 9:45 am Wednesday for a 40,000 mile service. We greeted upon arrival and given an estimate of $457.00 for the 40,000 mile “factory” service. We advised of a seat malfunction and was told it would be an additional $190.00 for the electrical check. We departed and checked back several times to asce | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Michael Cox
    We have bought several cars from Midlands Volkswagen. We’ve been absolutely 100% satisfied in the treatment that we have gotten in their service department regarding yearly maintenance and things of that nature I am down to a Volkswagen 2019 bug/beetle. It is the last of its kind it is now vintage. They replaced the oil pan and oil s | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ DuJuan Hunter
    The experience I had was nothing short of amazing. They go through in detail on what you can do and walk through everything that you will go through. I came in with not so good credit and knowing that I will not be able to get something, I was just browsing. Then Marshall along with Taevian (Tae) whom worked with me through the whole | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Brett Gruver
    James is the most pleasant and knowledgeable sales person I've had the pleasure of speaking with. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ A. Cave
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Ayanna Potter
    Mason was a great help and made sure everything was perfect | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Anderson
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Moore
    Great service experience here at Midlands! I was passing through on my way back to the Lowcountry and had a tire pressure warning. Mike and the service techs took great care of my Tiguan and checked to make sure all tires were fine before I continued my trip. The staff was very friendly and I was easily able to get an appointment. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ RJ
    Taevian was great!! If you’re in the market for a new car please go see him at Midlands Volkswagen! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Landon Martin
    Jarod was great. Was very knowledgeable of the inventory and provided excellent customer service. 10/10 would recommend going to see him! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ MYLENE LOPEZ
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    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Prashant Duhoon
    Changing from 5 star to 2. Don't buy extended warranty on used cars from these folks, they peddle lies. Their service dept. is nice, courteous and have apologized plenty for the sales team. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Tim Wilkinson
    Communication was alright. Tried charging us for fixing remote that’s not working we’ve owned vehicle for 2 months. Also was there for 4 days and no car wash when we were told they would. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Rudy Cunningham
    Fast and professional job well done. | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Brooke-Adrienne Murphy
    Dealership was very responsive after an online inquiry, even sending us two videos before we drove over an hour to come see cars in person. Jim Hutson was an extremely knowledgeable salesman, very friendly, and patient. Would highly suggest! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ José Luis González Bautista
    Friendly service from Mike and thorough communication about the work done on my vehicle. Definitely will come back for the next services! | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Susie Morales
    Taevian Copney was extremely kind, knowledgeable and made feel confident in my purchase. He is approachable and extremely welcoming. I strongly suggest you come see him, he has chocolate. | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ José Luis González Bautista
    Quick and friendly service from Mike and staff. Thanks a lot! | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Shon Culpepper
    Couldn't have asked for better! We had had a miserable experience earlier in the day at the other Volkswagen dealer in town, so we came in with very poor attitudes and low expectations. Let me tell you, these guys all went above and beyond to make sure that we are not only had a fantastic experience, but that we felt comfortable an | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Shatima Felder
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Riley Callahan
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Yaffa Goldkin
    I dropped my car off with an issue for a diagnostic, everyone was understanding, descriptive in helping me understand what the issue was, responsive every time I checked in, and when i picked it up I was able to do a quick runthrough with Brendan on safety tips and general knowledge about my car (it’s my first car). It’s always frust | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Jill Ahrens
    Mason was great. Prompt service and kept me updated | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Lena Flemming
    I was disappointed when I was told three different prices | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Alex Robertson
    Midlands Volkswagen of Columbia has been the dealership of my previous vehicles. The dealership has awesome sales and will work with you in everyway to get you the vehicle you desire in the financial situation you are happy with. New cars aren’t easy to afford but in my opinion Volkswagen are reasonably priced. Also James Cushman is | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Cassie B
    Awesome service!!! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Diamond Natt
    James and Tae was amazing sales man | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ William D White
    Never have I ever had such a wonderful car buying experience—such patience, respect, and more. Taevian and the Volkswagen family are a truly remarkable team. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jason Friar
    had a great experience! buying was amazing and love the group here!! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Allison Goetz
    I worked with Jarod Goetz today at Midlands Volkswagen and he was so helpful and very knowledgeable. If you are in the market for a car, I can’t say enough good things about this young man. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Mercedez Lima-Dewitt
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Anderson
    Scheduled online and was very surprised at the availability of appointments for an oil change. When I got to the dealer, I was in and out in 40 mins which was fantastic! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Friar
    My experience at Midlands Volkswagen was very pleasant. Salesman Jason Friar helped me learn a lot about buying a car. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Lingerfelt
    Jason at the Volkswagen dealership was an amazing salesman. He was knowledgeable, honest, and never made me feel pressured, which made the whole car-buying experience easy and stress-free. He took the time to answer all my questions and made sure I drove away confident and happy with my purchase. Highly recommend asking for Jason if | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Lakeeda Craig
    Tae was great! He helped me through a lot. Very supportive! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Rondell Resto
    Service preformed and CarPlay issue was resolved. Thank you Mason and service team. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Josue Vazquez
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ The FlowerChild
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Troy Dublin
    Great service!!!! Would recommend for fast, detailed service!!!! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Gage White
    Dropped the car off with Mason, in the service departmentn he was very professional, I will 100% return | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Shavonne Campbell
    Midlands a great place to buy a Volkswagen. Marshall Jeffcoat is a great sales rep. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ K Cameron
    Great experience for my student - out of state parent! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ XZandrea Bell
    I greatly appreciate everyone taking the time out to help me achieve my goal this year of getting my vehicle. I really want to give praise to Taevian for jumping through hoops to help me and my family get this vehicle. Thank you for the patience and conversation. Also, stay blessed! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Wendy Nance
    Great customer service, friendly staff helpful, not an all day adventure | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Stewart
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Carrie Koenig
    James was great to work with. Very nice and down to earth. Did not feel pressured at all. Would definitely recommend anyone to work with them. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Moore
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ F. Parker
    I was very pleased with my advisor and the service I received | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Stephen Wells
    Wonderful experience shopping here today 01/22/26. I got a Honda Odyssey van in my budget and everyone was friendly and professional. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Alyssa Mayes
    Tae was very helpful and polite and professional! He helped me get my first car and im beyond satisfied by the service!! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Reill Faulkner
    Jason was absolutely incredible in helping me find the perfect car. He was patient, knowledgeable, and truly went above and beyond. I can’t recommend Midlands Volkswagen enough! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Makayla Mills
    Should definitely go see James for a new car! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Tj Wittman
    I came in and had a very nice young man named Jarod help me out. I wasn’t too well educated on many Volkswagen models but he answered all my questions and was very knowledgeable about all the vehicles. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Renee Copney
    Taevian was amazing I would definitely recommend his service!! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Tiarra Leaphart
    I want to thank James, Austin,Casey for helping get my dream car and achieve my goal it was so amazing to be able to leave the lot with a brand new comfortable car to be able to help me out if you go here I definitely recommend consultant James | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Melinda Johnson
    I had the pleasure of working with Marshall Jeff coat. From the moment he walked out and meet us he had a smile. He asked me what I was looking for I told him in the near future I wanted to upgrade to an Atlas. He asked what if I can make that a reality today. He was abel to exceed my expectations and get me in a new Atlas at a price | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Drake
    Absolutely phenomenal staff! If you are looking for a finance department to make miracles happen this is the place. Everyone was so friendly and accommodating. 1000/10 recommend! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Shuneque Myers
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Abbi Yelle
    All I can say is amazing! They worked with me day and night and didn’t give up until we were able to get the numbers right. We had issues with a third party and they were patient and understanding and still did everything in their power to help. 10/10 experience. Jason was amazing and attentive and made sure he was doing anything he | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Blaike Lane
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Lenell Mac
    The Most Courtesy And Professional Service | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Miranda Parker
    I had the pleasure of working with James on the purchase of my new car today. I was immediately impressed with his initial “walk around” video that he sent before our visit and his patience through out the entire process. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ meh lazy potato cookie
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Tina Speaks
    Great salesman Marshall Jeffcoat | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ James Rogers
    Marshall was an absolute pleasure to work with. He made the buying experience feel effortless. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Brian Filter
    I have my vehicle with these guys now. They have been very helpful and straight forward. I definitely recommend you give these guys a call if you're having issues with a vehicle. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Adrian Palmer
    Jason was AMAZING!!! The whole team Marshall, Austin, Danny, etc…took being taken care of to a whole other tier. I will be coming back with my partner again to purchase again! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Gabby Schlossberg
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Xavier Foster
    Greg Joy and Catheryne “Cat” Nates are seriously the best - They make you feel like family the second you walk in. They definitely deserve the spotlight, but give credit where it’s due: the entire team is solid. From the front desk to the mechanics in the back (aka the real magicians), everyone works together and actually cares about | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Orion Tucker
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Cheryl Stewart
    Services was great after a little confusing was clear up. The Manger in the Services Department was great. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Watkins
    Taevian and Marshall are absolutely the best. Greeted with a smile every time we walked in. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Tosha Lynn
    Excellent | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jordyn Cushman
    James is a great salesman. He answered all my questions. Should definitely go see him if you want a car. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Ann James
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Deon Branch
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Noell Barb
    Jim Hudson is a fantastic sales team member ?? | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Buddo Craig
    James & Tae super awesome both helped me alot thanks so much welcoming me to the family | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Tracy Power
    Mason was (as always) efficient and explained all the recommended work (and completed work) quite well. Thank you! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Cindy Cummings
    The oil change and other services were performed very well, but my steering wheel was left very dirty from the mechanics hands/gloves. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Lizeth Ortiz hidalgo
    They take a minute to do the oil change but other than that they’re great | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Tia Butler
    I had a good experience..Tae was very helpful | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Barry Ryan
    Very friendly staff. No pressure when presented with options on getting repairs done. Only knock would be they go really busy and took longer than expected. An update would have been nice. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Amit P.
    The buying experience was good, but the service hasn’t been a good one. I had specifically told to wash the car and went on a weekday just because the car wash is not done on Saturdays, and yet the car was not washed despite waiting for couple of hours. Have had unpleasant experience with recalls in the past, the staff was confused a | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Dylan Heaton
    Staff was very friendly service department is incredibly over priced. Took my VW for an alternator replacement and they quoted me $2300. Took it somewhere else in Sumter immediately saved $800. Shop around before you accept any work from Midlands | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ J Moore
    We have a 2025 VW Atlas. The oil change was just fine as was the tire rotation. The car has 7000 miles on it. However, they discovered a leak in the engine transfer case and oil was leaking. Mason our tech informed us that even though it was covered by warranty that Midlands would not receive authorization to do the repair until | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Vernell Dixon
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    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Floyd
    Jason was absolutely wonderful to work with! I had been searching for the perfect Volkswagen Atlas across Sport, and we even drove all the way from Charleston to get the car. From my very first call for more information all the way through the buying process, the entire experience was exceptional. The customer service I received was | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Dr. Rick Pineda
    Their service is superb and their customer service is awesome. Service was very empathetic and We are happy clients. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Geraldine Robinson
    Midlands & Volkswagen have taken very good care of everything for me. I Thank GOD everyday for both & GOD BLESS both always in all ways! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Givot
    Seth was very helpful and made my first service on my new car a pleasant experience! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Sean Tran
    Used this location several times in the five years since I moved back to the area, sometimes for routine maintenance and recalls, a few times for unscheduled service. The online booking is convenient and I haven’t had any issues with the service on my vehicle. I appreciate the communication on status of the work being done and the fo | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Janet Moak
    Superior service from beginning to end! Jordan is knowledgeable, doesn't pressure you and provides stellar customer service! From sales to financing to management....EXCELLENT!! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Lola Ann
    RUSTY ! Absolutely the best I’ve worked with at Volkswagen I’d been dealing with an issue for two weeks with my car sitting at the dealership and the moment I asked to speak to management. Rusty called me back (several times) until I was available to speak, he listened and actually heard me.. was genuinely concerned with how I felt | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Kj Parker
    Have been coming here for the past 4 years and every time it’s a smooth process never a hassle and never too pricy ?? | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Lorenza Eichmeier
    Purchased a vehicle here. Jim Hutson was our salesman and it was one of the easiest car purchase experiences we have had. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ M N
    Jim Hutson has been my salesman for many years and is truly the best. He always goes above and beyond to make the buying experience easy and ensure I understand everything. I highly recommend Midlands VW & Jim!! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Thelma Albany
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Bushway
    Took my car here to have it serviced. The tech that worked on it did a wonderful job. Mike the advisor was fantastic in communicating the needs of my vehicle, and I got it back the same day. It was quickly diagnosed properly, and fixed well before I thought it would be. Good job to the team there. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Crystal Olenja
    Very friendly, quick turnaround, no hassle, and professional service. The salesman was godsent! Thanks for all you did in helping me, Mr. Jeffcoat. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Patti Benson
    My first time going there and I was impressed with them. They found the problem quickly and called me to let me know what it was. I told them to go ahead and do what they had to do to fix the issue. He gave me an estimate before they did the repair. Very happy with them. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Belen Rodriguez
    Always the best service. Everyone so nice and competent. Thank you Mike and Brandon so much!!! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Rosie Robinson
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    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Thorsten Wöhner
    War alles super | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Patterson
    I will always bring my VWs to Midlands for their honest treatment, great customer service, and the best technicians! Bring any of your German vehicles here if you want fair and reliable service. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Shakeria Campbell
    If you need car service. See Brandon! You won't be disappointed | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Philemon Kirui
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    1/2/2026 12:00:00 AM | Google
  • ★★★★★ HARRY CADET
    Awesome service! 2nd time to this dealer. Customer service is exceptional. I will definetly continue bringing our vehicles here for service. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ nytia kitchings
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    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Amber Fallucca
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    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Liza McQueen
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    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Tarrance Dingle
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    1/2/2026 12:00:00 AM | Google
  • ★★★★★ tiffany franklin
    The employees have a bad attitude and I will not be returning ever second time I had a bad experience | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ cedric stevens
    I would have given them zero stars if I could, first off this isn't my first Volkswagen brand I owned a Audi Q5 And I know that Audi and Volkswagen policy is to offer their customers free car washes and a clean this dealership did not offer that to me than I got a service job done on my vehicle the check engine light was on they tol | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Mike R.
    I paid $1,263 for service here and had one of the worst customer service experiences I’ve ever had. I dropped off my car early Saturday morning and clearly told Mason F. that I came from another town and would be waiting in Columbia until the service was finished. He assured me they would call. Instead, no one called, no one answered | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Thompson
    I was at the service dept for over 2 hours for them to clear my check engine light remaining on after battery had been changed. I was not given an amount of time but told there would be a $99 charge for the service. I was frustrated and unhappy by the experience, then I was confronted by a Service Dept person I had never dealt with. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Steele
    I had a great experience and was very comfortable purchasing my Atlas from Jason Friar. It can be stressful getting a car but he kept things light and easy. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Louis Walter
    Working with Jim Hutson on a VW Tiguan. Excellent service and product knowledge. Jim also showed great patience while I was trying to determine which way I wanted to go. I highly recommend this dealership. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Danyell Barr
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    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Danielle
    Jim was awesome. Chris was awesome. Everyone was extremely helpful. Personable and cared about what we wanted and went above and beyond to get us approved •••••RUSTY —- is the man. THANKYOU for all your kindness & help today | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ David and Tricia Holton
    Was treated so good and felt like I was important and they wanted to help me. They were honest and strait forward. Jim was great and would definitely recommend him to anyone. Excited about my new VW Atlas | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Walker
    Like other reviews, I agree that the Service Department is HORRIBLE! I made an Appointment this past Tuesday to have my oil changed and the recall completed. I was told on the phone when scheduling my appointment that if I only needed an oil change they could get me in last week but because I needed the recall fixed, the first availa | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Ryan Busby
    This has got to be the worst dealership that I have ever bought a car from. They told me they would pay off my car in 20 days, which is ridiculous and they have still yet to do so almost 31 days later causing my credit score to drop. They don’t call you when you ask, and the sales rep has not been of help. Do not buy a car from Jason | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Gabrielle Livingston
    Terrible. Terrible. Just terrible. It’s always something with this place. Mason the guy who helped me was very helpful and polite and I know this isn’t his fault. But midlands VW service center is THE WORST. I was scheduled for an oil change and diagnostic for today at 8am. I arrived at 7:56am to see two cars ahead of me. I asked how | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Damien Sims
    | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Rob Androyna
    Great overall experie. Highly recommended. Staff was friendly, professional and efficient. Be sure to follow Sheldon on your favorite social media platform. #sheldontheshortshepard Sheldon Barker on Facebook Sheldontheshortshepard on IG & Tik Tok | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Michele Robidoux
    Marshall Jeffcoat did a great job selling me my VW Tiguan. He was friendly, knowledgeable, not pushy, and made the process go smoothly. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Third
    James, Jason and Austin are amazing guys even tho I gave them a lot of trouble at first but they still manage to come thru for me | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Robert Azarieh
    Was taken care of by Jim Hutson and the Midland VW superbly. I would recommend them 100 percent | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Wallace
    | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ BobbiSue
    Terrible place to do business. They tried taking advantage of me because I came in as a single woman with little knowledge about purchasing. They had 7,000 dollars in additional charges when I got there and didn’t even bother learning anything about the vehicle they were showing me. Couldn’t even tell me if the rear seats folded down | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Katie Kellum
    Amazing!! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Dole
    Excellent customer service and very responsive. Great to work with a service department that is so communicative and straight forward | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Williams
    I had a fantastic car buying experience here! Great service! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Lionel Nau
    Outstanding service provided by Shamonie Gaines! She is very knowledgeable about the product and very personable. When I decide to purchase a car I will only deal with her as she seems to be totally ethical. ???????? | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Eric Jones
    Shamonie Gaines is very outgoing, knowledgeable, and personality is very impressionable and overall amazing. Come see her! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Tyrone Jones
    Shamonie Gaines is very good at what she does and is overall and amazing person! I will recommend her to anyone who is looking for a car! COME SEE HERRRR! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Darrell Grant
    This dealership is beyond amazing. Honestly speaking this has been the best car-buying experience of my life .The staff here is great, they are very friendly and informative! I am pleased with my purchase without a regret bone in my body. I highly recommend stopping here before you waste your time anywhere else! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ marlon McKenzie
    Shamonie Gaines is very polite and knowledgeable. Please see her about a vehicle she is very adaptable, answered all questions that were asked. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Nichole Fernandez
    In and out in record time! Great negations and amazing customer service. Highly recommend. Gave me every thing I wanted at a great rate! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Shine Lee
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Brown
    I worked with Jim Huston to make my purchase. He was very friendly and provided great customer service. I would most definitely recommend family and friends to him and Midlands VW. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Carley Himelberger
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ christina hughey
    This store is in desperate need of management training. I have been a loyal customer at this location for just a few years but I’ve always valued the excellent service I once received. Unfortunately, that standard has declined significantly. My most recent visit was marked by a complete lack of communication from my service advisor a | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Flathmann
    I’ve purchased one and serviced two vehicles at Midlands over the years. The service department has always been problematic, but they tried. My most recent experience with the service department swore me off this dealerships and Volkswagen altogether. Note to management, “put yourself together and call me back,” is not an appropriate | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Justin Law
    Unfortunately, I need to update my review. I purchased a new 2024 ID.4 in May 2024. This vehicle is eligible for the $7500 federal tax credit. Midlands was not setup to provide this credit at the time of sale, which was fine and we understood when making the purchase - we would get the credit when filing our 2024 taxes. My 2024 ta | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Foxx X
    Getting a car here is cool I guess but making an appointment and having to wait over 3 hours for an oil change is utterly ridiculous! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Chris Gray
    Shamonie Gaines was so awesome to work with. Very pleasant and did not pressure me at all. Highly recommended! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Gabriella Esquivel
    Shame Gaines was very kind and helpful in my car buying process as a first time buyer! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Elkins
    Shamonie Gaines was fantastic! She was friendly, knowledgeable, and made the whole car-buying process smooth and stress-free. She really listened to what I needed and went above and beyond! I couldn’t be happier with my experience—highly recommend asking for her! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Payne
    Came for one car and left with two, Marshall is great at his job!! We are some very happy customers!! Thanks Marshall!! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Conant
    Shamonie Gaines did an amazing job. She was extremely helpful and made the process smooth. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Aaron G
    Shamonie Gaines went above and beyond for us just great service thank you. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Krista Collins
    I had a fantastic experience with this dealership! From the moment I walked in, Marshall was welcoming, professional, and truly cared about helping me find the right vehicle. The process was smooth, transparent, and stress-free — no pushy sales tactics, just honest communication. Ray took the time to answer all my questions and made | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ William Moore
    Bought a car from them today excellent service and excellent customer satisfaction. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Jada Jones
    Shamonie Gaines was an amazing car salesperson! She made my first car-buying experience smooth, comfortable, and stress-free. I would most definitely recommend her to anyone looking for a vehicle. Thank you, Shamonie, for going above and beyond! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ natasha tyler
    Shamonie Gains was our sales rep and she was very informative, knowledgeable, and a great to work with. Her professionalism is unmatched and made us feel welcomed and like family!! Great driver as well!! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Bill Sims
    Shamonie Gaines gave us excellent service and was super responsive going to love our new ride! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Kristina Craven
    Shamonie Gaines kept it simple, didn’t push numbers and made me feel like getting a new car wasn’t the worst anxiety of the week. Thank you!! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Frasier
    Shamonie Gaines has great customer service. I enjoyed her she was extremely easy to talk to. Thank you so much gal. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Conant
    Shamonie Gaines Excellent customer service. Fastest car sale I've ever encountered. Made it feel as if I wasnt even there buying a car. Soooooo awesome ?? | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ sara kacer
    Marshall and Kent were so helpful to get me into the vehicle I wanted after not being communicated with at other dealerships. They made this process easy and painless. I am completely ecstatic about my new Tiguan SEL! Thanks again guys I really appreciate the time you took with me! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Woods
    Shamonie Gaines was a very great helping with inquiring a vehicle. Her customer service skills were out of this world. 5 stars hands down !! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Price
    Shamonie Gaines took great care of us!!! So happy to see my daughter drive away in her brand new VW! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Caiden Payne
    Marshall was awesome! He got me the jeep I wanted and got my mom into a brand new Jetta. Will definitely be recommending Volkswagen of the midlands to anyone interested! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Raimi Harvell
    If I could give this dealership a lower review, I would. I am not someone that typically even leaves reviews, but my experience here was so poor that I feel compelled to share. My car was towed here for service, while I was visiting from out of town. Due to an error on the dealerships part, what should have been a 3-4 day service too | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Morris
    BUYER BEWARE! FRAUDULENT OPERATIONS! GOT THE APPROVAL ON THE LOAN. WE TOLD THEM WE WERE TAKING A LOAN ON OUR 401K FOR THE DOWN PAYMENT. THEY ASKED FOR A DEPOSIT TO HOLD THE ESCALADE. WE PAID THE DEPOSIT. WE SCHEDULED THE APPOINTMENT TO GO SIGN THE PAPERWORK AND PICK UP THE CADILLAC ESCALADE ONLY TO SEE IT PULLING OFF THEIR LOT AS WE | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Eric Friar
    Jason Friar is wonderful. Attentive, polite | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ JT McCall
    Shamonie Gaines & Arleigh Creeden gave me incredible service today | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Kenny Benton
    Jim Hutson over at the Midlands Volkswagen Columbia was amazing ! Was very patient and explained everything in great detail. Phenomenal job , come see him! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Rob Chandler Jr
    Shamonie Gaines was great!!!! Great customer service skills and very informative | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Alleigh Berley
    Marshall is amazing and was so easy to work with! He made the car buying process run very smoothly. I would recommend him for all your car buying needs! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer McDowell
    If you’re looking to purchase a a vehicle, please visit Midland Volkswagen of Columbia, South Carolina and ask for Jason. He’s awesome. He’s very polite, attentive and funny and knows how to get the deal done along with his team. They are all awesome and a pleasure to do business with unlike JT Chrysler Dodge. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Robert McLawhorn
    Shamonie Gaines is your gal! She is personable, friendly and made the whole process easy. She has patience and doesn’t make you feel pushed to buy something unless you’re completely satisfied! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Clyde Grayson
    Shamonie Gaines was very professional, and she's very good at what she does. Charismatic and deserves a raise!?? Thank you so much. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Madison White
    Shamonie Gaines is the best! She was fantastic and made the experience easy and quick. Highly recommended her is you’re looking for a car! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Archie Goodwin
    Marshall is the best in town. Very professional and straight up. Recommend 10/10. Come see him if your in the market for a Volkswagen. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Coleman
    Second experience was a charm. We went in looking and ended with purchasing. Great team available to meet the needs of customers. Our salesperson Nechelle Hayes is definitely one you would like to work with. She is a great multitasker. If you are looking for a dependable vehicle, please stop by and see her. They will make you feel c | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ TJ Williams
    Jim Kent Austin where wonderful friendly and welcoming.They made the buying process easy from beginning to end | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Zimmerman
    Came in on the 4th of July to look at Jettas. Marshall took great care of us from the moment we stepped in the door all the way through to us driving away in our new car. Highly recommend coming in to see him for all of your car buying needs! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ E.Aiken
    Mr. Marshall Jeffcoat was awesome. Nothing was forced and he went to bat for me. You usually don’t get that when purchasing a car. I want to say thank you to you and the team. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Keara Gleaton
    Great customer service fast and super reliable I will be coming here for all my vehicle needs Shamonie Gaines was amazing go see her for your needs | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Michael Lotts
    We had a great experience working with Marshall at Midlands VW. He went above and beyond to get us more for our trade than we expected and worked hard to make sure we got a great deal overall. He was easy to talk to, never pushy, and kept the whole process straightforward. Highly recommend asking for Marshall if you’re in the market | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Jordyn Wills
    Jim was absolutely amazing! Fantastics at informing all aspects of sales! Got me my car late at night and was determined to get me the best price. Thanks so much Jim! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Dustin Moore
    Shamonie Gaines was amazing helping me look and test drive cars! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Alisliane dos Santos Rodrigues
    As Always Jim is very kind and care about the customer, it is not just another sales to him! Thank once again! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Melanie West
    Jason Friar made my experience of buying a car fun and enjoyable! We laughed and talked while waiting for all the necessary paperwork to be done! Highly recommend Jason! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Lotts
    Forget all you think you know about car buying when you go to Midlands VW! I Highly recommend buying a vehicle from Midlands VW! We worked with Marshall, Kent, and Austin and the whole process was so easy and efficient. They worked with us to get us in the car we wanted! I will definitely be recommending them to my friends and family | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ L. Stanley
    Excellent dealership. Honest, helpful, friendly. Jason is a down to earth friendly guy that's relatable and is a great salesman, he went out of his way to make the deal just like I wanted it. Fair, lower APR than I expected. Even the other sales people were friendly and outgoing. This dealership works as one team and they excel at th | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Stacey P
    I had a fantastic car-buying experience at Midlands Volkswagen of Columbia! Jim Hutson was a great salesperson- knowledgeable, patient, and thorough in showing me all the features of the card during the test drive. I also worked with the variable manager, Kent Guthrie, who was excellent in helping me reach a price that worked for my | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Kodi Mack
    Marshall Jeffcoat is the truth. He is absolutely fabulous and a pleasure to work with. Hands down the best salesman I've experienced. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Emily Bogdan
    Great to work with. Made the process hassle free. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Muhammad
    Nikki Byrd is amazing!!! customer service/sales skills are out of this world!! Would recommend anyone to come see her! She had no problem assisting me with any of my vehicle needs! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ -Juanita Bryant
    Shamonie Gaines was awsome. For her to be new, she was extremely knowledgeable of questions that was asked of her. She most definitely is a people person. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Renee Friar
    Amazing sales person Jason Friar | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Z- Byrd
    Shamonie and Daniel were excellent hosts. Would highly recommend Volkswagen of Columbia | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Mack Shead
    Shamonie Gaines was amazing! I'd definitely recommend her and will buy again from her. Thank you so much Volkswagen! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Alex Vallejo
    Nikki and Kent at Midland Volkswagen did a great job getting me a new 2025 VW Tiguan. Love my New Car. Awesome customer service! I would recommended this Dealer to everyone... | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Tyasia Renae
    Service was great ! If you’re looking to purchase a car be sure to speak with Jason ! He gets the job done and makes you feel welcomed . | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Landon Belk
    Shamonie Gaines made the experience quick and painless. Highly recommended! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Daryl Pollock
    | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ John Moore
    Shamonie Gaines was very attentive and graceful. I will come back again! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Grant
    Shamanic Gaines was awesome and so friendly! Great personality. She made the process so comfortable and there was no pressure. Highly recommended this location. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Anthony DeCarlis
    This place was the absolute worst experience I have ever had anywhere. The assistant manager Mike Brannock needs to either take some customer service or management training or better yet be FIRED. Yes, I said what I said he needs to be fired from his duties for how he talked to me and treated me, he was very rude to me and short with | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Ernestine Dease
    Very Polite people and will come back to get service done ?? | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Kaitlin Gottlieb
    Just purchased my 4th new VW from Jim! He makes the whole experience comfortable and no pressure! I will always come back to make a deal with Jim!! Jim even helped detail my car! Talk about personal touch! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Amber Cooper
    Shamonie was extremely sweet and very kind. I enjoyed my experience. 10 out of 10 highly recommended. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Kolton Finch
    Very smooth and easy bought a cat the day of Marshall Jeffcoat was a great help | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Dana Quattlebaum-Gaskins
    Mr. Jeffcoat was very professional and fast with our experience. He was open to us asking as many questions and finding the answers if he did not know them exactly. This is our first Volkswagen experience and he made it extremely easy and exciting. Thanks also to Mr. Austin our finance guy for adjusting and explaining all add ons for | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Finch
    Great experience! Awesome people & they gave us a great deal. We bought 2 cars from Marshall & he treated us well. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Pia Strong
    I initially went in to test drive the Tiguan and ran into Marshall who was a pleasure to work with! This was my first time buying a car and he made the car buying process seamless! From the test drive, to signing paper work, to leaving off the lot, it took no more than 2 hours!! If you’re looking to buy a car, I would highly recomm | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Angel Jacobs
    Marshall Jeffcoat was so great! From the moment my mom and I walked in to the moment we walked out, he delivered everything and more. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Meadows
    Called and made an appointment with Justin but when I got here I was given to Marshall and I said to myself oh boy. But I was not disappointed he was very nice, kind, professional and to the point. Thanks Mr. Jeffcoat for the 2025 Taos. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ George Middlebrooks
    Beyond five stars!!! Our car had sudden and drastic throttle issues while on the way to the beach from East TN. We were lucky Midlands VW was the closest dealer and we had already planned to spend the night in Columbia - their service dept took us in immediately, diagnosed the problem quickly, put us in a loaner for the night and rep | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Michael Bogeajis
    | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Spencer
    Marshall was outstanding sales rep for Volkswagen. No pressure just facts… sent me details on car payments etc. no pressure. I returned a few days later and purchased my car. I recommend Marshall to anyone who wants to purchase and or lease a new Volkswagen. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Scott Ludwig
    Great experience Jim Hutson was awesome | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ S York
    Marshall has been wonderful to work with through the car buying process. I would highly recommend if you are looking for a car to give him a call at Midlands Volkswagen of Columbia. You will not regret it! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Anna Haynes
    Went over and beyond to get me in my brand new 2025!! Happy early birthday to me, Thanks to the amazing salesmen here Justin, Jason, Kent and Daniel… came in wanting something used and walked out with a brand new 6 mile Tiguan they will not disappoint go and see them they rock!! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Renfroe
    We had a great experience with Keenan trading in a car and getting a new one. He showed us multiple cars and paid attention to what we wanted, and what we did not want, to help choose the best option for us. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Rice
    Marshall Jeffcoat made sure my first time car purchasing experience was seamless! I highly recommend working with him and Midlands Volkswagen. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Pamela
    I had such an enjoyable and pleasant car-buying experience at this dealership. Keaton was my sales associate and what an awesome young man to work with. He was so courteous, knowlegeable and pleasant through the whole process. The staff was some of the nicest people I have ever met at a car dealership and I've already recommended the | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Ramya & Srikanth Thirumalai
    We purchased our 2025 Atlas SE with Tech yesterday! I wanted to mention here that we had a wonderful experience! We purchased our previous car here 15 years ago and it was time for an upgrade and we met with Jason and Daniel this time not once but 3 times cause we wanted to take our time and decide. And they didn’t pressure us once. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Doctor Lee
    Fast friendly service. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ KD Mack
    Shamonie Gaines is very helpful and knowledgeable of VW!! She was personable, friendly and made the transaction super easy. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Bruno Santos
    I came here late on a Monday to look at pre-owned cars. I was greeted by a great staff and they let me take my time, even after closing to choose the right car. The salesmen were candid and worked with me to make sure I drove off happy, even in the rain and late hours. Will def be sticking with Voltswagon! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Dora Brewington
    Had a concern and Nikki took care of it . Nikki went above and beyond. She is awesome! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Fischetti
    I strongly advise anyone considering service at Midlands Volkswagen of Columbia to proceed with extreme caution. My experience with this dealership, particularly with their service manager, has been one of the most frustrating and disappointing encounters I’ve ever had with a service center. I brought my 2014 Jetta TDI in for a leak | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ S Rice
    DO NOT BUY A USED CAR HERE. BUYER BEWARE. We were 100% scammed by this dealership. We've had the car since December and it's been in the shop MORE than we've had it in our driveway. I can't believe there is no recourse for being swindled in the way that we have been. DO NOT buy a used car here unless you want to be paying for a car n | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Jill Rains
    I had to rewrite this after calming down a bit The original review was written while I was still being continually harassed via phone calls by the employees of this business even after I stated how their refusal to respect my request not to do so was affecting my mental health: I made an appointment to see a vehicle advertised for $ | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ THAT MF C4
    Just like every other dealership. Sell you on lies and not deliver. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Joan Olivares
    I went there to test a vehicle and to see what options for future purchase or lease convenience. Did'nt get to test drive any vehicle because according to Daniel Bowers he didnt have any associates available to assist me, yet there was one trying to make me fill financing papers for about an hour, and when i said i wasn't buying toda | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Lindsey McCoy
    I've been a loyal customer of Midlands VW for over ten years, both purchasing and leasing multiple types of vehicles, and my experience today working with Jim and with Chris was the best one by far. Jim went out of his way to make sure I was comfortable from start to finish, found exactly what I was hoping for (a gorgeous 2025 Atlas! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kelsey McCullough
    My husband and I had a great experience at Midlands VW. Jim Hutson was great to work with and made our car buying experience stress free and pleasant. He was knowledgeable about the vehicle, talked us through every step of the process, and never made us feel pressured into any decision. We absolutely recommend visiting Jim to help yo | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Donivan
    Bennie was so nice and attentive. He was really great to deal with. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Gib
    Great guys helped out a lot | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Donie Sanders
    I was provided exceptional professional services by Mr Marshall today. I am 100% satisfied with Mr.Marshall's services! Please keep up the (Great)!! Donie Sanders | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Amber Slade
    Bennie was excellent! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Stella Ivanova
    This is the second vw car I am purchasing from the dealership in the last five years. They are supportive, let you pick what you like, provide information, clarifications, everything (important for someone like me) and above and beyond nice. Jordan helped us both times, big time nice and helpful person. They are professional, priced | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Vicki White
    Just bought an amazing car from Bennie Hudson. We were treated so well and got a great deal. Thank you Bennie , you're the best! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Cesar Duarte
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Suzanne Amaker
    Love this dealership. Quick, honest, and reliable. Thanks Keaton for all the help in investing into our 2nd vehicle from Midlands VW! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Theresa Metts
    Very satisfied with our experience in buying our Atlas. Very knowledgeable and easy to deal with. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kyndall Dye-Braumuller
    We worked with Marshall and felt like we were treated with respect and were given a great deal. Very easy! Happy to work with them. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Vicky Wearing
    Mj was very helpful and knowledgeable . She was able to provide me with an abundance of information on my new VW atlas! Way to go Midlands Volkswagen . | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ J Elijah
    Amazing customer service. Keaton was super helpful and very knowledgeable. The whole experience was efficient and easy. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Ariel Craig
    My husband and I bought a car from Midlands Volkswagen from Keaton and we had a great experience. He was kind and honest, and the whole team was willing to negotiate with us. We would definitely buy from this dealership again. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Buffie Johnson
    I would like to thank Midlands Volkswagen of Columbia for helping me get into my New Vechicle iam so HAPPY!! everyone there is so nice and helpful especially Kent/Sales Manger and Bennie Hudson in Sales you guys are AWSOME!!! i couldn't ask for better Service anywhere else anyone in need with help getting into a new car or truck ple | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Ian McVey
    Good job my Jim Hutson | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Blind
    Marshall was great! Helped us through our deal, answered all the questions we had and did what he said he was going to! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Moesha Wolfe
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ matt
    UPDATE 5.28.25: eh, the car will be in the shop for at least a week while the turbocharger is replaced (waiting for parts). i feel shortchanged by VW for clearing the code the first time, and who can say if this already happened prior to purchase, but it is a strange coincidence. i’m not happy, but at least i now know what is wrong a | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Rudd
    I’m a U.S. Army Soldier preparing to PCS to Germany, and I brought my Volkswagen Jetta services in to get it ready for shipment. I was charged over $400 for two diagnostics, and still left with nothing fixed. They told me about an oil leak during the first diagnostic, but didn’t fully check to find the source. Instead, they charged | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Josh Stattler
    Was extremely interested in a preowned truck that was posted online. Had the cash in hand, spoke with salesman at 3:51pm about coming at 5pm to buy it and was told it was in service department and that i couldnt see the truck until the next day. They set me up with an appointment for the end of the day, but i really wanted truck so i | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ HITESH PATEL
    I recently bought my first used car ?? with Midlands Volkswagen. It was great experience with their sales , finance team & Sales Manager. It was very fast processing. I was happy buying my first car with them.Hoping to buy my next car with them. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Shanay Walter
    Bennie was amazing and his fellow Chris and Kent was awesome | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ mohammadamin ahmadiasrbadr
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Aubrey Bethea
    I am very satisfied with the car. Marshall and Chris provided invaluable assistance in my search for the ideal vehicle. I extend my sincere gratitude for their unwavering support and expertise. Their dedication extends beyond their regular working hours. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Katina Pondexter
    Excellent knowledge of vehicle. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Marlo Brayboy
    Marshall was an amazing Sales Rep. it listened and was not overwhelming. He pointed out out things and made suggestions about the car. Would recommend seeing Marshall if you’re in the market for a Volkswagen. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Luis Camillo Machado Osorio de Almeida, Ph. D.
    Let me say this quick and fast. Great people, awesome salesman Justin and Sales manager Kent.They brought me back to VW. Come here, you won’t regret. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Baker
    Ask for Marshall! He was extremely helpful throughout the whole process and answered all my questions. Not to mention his friendly attitude the entire time, made me feel really secure with my purchase. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Delosis Carter
    Ariel Chris Marshall Kent are AMAZING!!!!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Virginia Nickles Osborne
    Always a wonderful experience at Midlands Volkswagen. I just bought my fourth car from Jim Hutson and I will be back for the next one. It's hard to find a car salesman who is honest and helps you find the car you really want. I would recommend him to anyone searching for a car. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Tarrer
    I worked with Justin J. And he got us in and out with exactly what I wanted in about 3 hours! He was kind and patient with me as I’d changed my mind quite a few times on what I wanted. From test drive to application (on a Saturday!) it was the quickest and easiest process. Thanks again Justin! I love my 2025 Atlas Cross Sport! ?? | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ LAMONTE DEWITT
    Chris and Jim were excellent. Put us in great car. Come and see them!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ B B
    Jim, Chris and Ken you guys are amazing! Thank you so much for giving us such a fantastic experience! Definitely coming back in the future! Best in Columbia!!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ David Miller
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Lorie Gray
    Marshall very helpful and a pleasure to us. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Gallaher
    Jim Hutson is wonderful to work with when purchasing a new vehicle. He is personable, professional & made the entire experience enjoyable. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Nyasia
    Worked with Justin & Marshall they were both great i would highly recommend Midlands VW and 2 great salesman | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Salina Allen
    Came in looking to trade. Worked with Victoria. Such a sweet and very helpful person. Didn’t quit catch the managers name but definitely the goat for helping me get into a vehicle I never expected. & Chris (in finance) such a great guy!! Will definitely recommend going here for a vehicle or in the market and looking. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ B Marendo
    Bennie and Kent were FANTASTIC!!!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Adrienne Brown
    A smooth and easy car-buying experience with helpful, friendly, and knowledgeable staff. Thank you Bennie for no pressure. Absolutely the best car buying experience of my 60 years!!! Great customer Service! You guys absolutely were a NEW EXPERIENCE for me! Keep doing what you doing because no one else can compare with the way you gu | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Aimee Herring
    Fair & reliable service, and friendly staff. Tabor did a great job of keeping me informed and up to date during my service experience. Would def recommend to other VW owners. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Lexus Dukes
    The absolute best salesman to ask for !! From beginning to end #Marshall J. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Brendal Pennington
    Had a wonderful experience with Jim Hutson as our salesman. Very well informed and on top of the whole process. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Christopher McPhail
    Me and my wife just purchased our second vehicle from Midlands Volkswagen. Our sales person was Jim Hutson both times. We had a great, fast efficient process from start to finish. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Avery Bethea
    I talked with marshal he was a really nice dude very understanding and helped me get into a car tha same day | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ sandesh ramaswamy
    I recently purchased my car from Midlands Volkswagen in Columbia, and had a great experience! My sales consultant, Keaton Chavis, was extremely helpful, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions patiently and ensured I got exactly what I was looking for. Highly recommend both Keat | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Smilfeccia Charles
    Marshall Jeffcoat was an awesome salesman. He worked until my boys got what they wanted. Thank you so much for everything | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Oh Kay
    Such a great experience working with Bennie this weekend! He was so kind, helpful, and knowledgeable. He showed me several different cars and helped me find the one that checked all the boxes! Highly recommend working with the Midlands VW team. Bennie, Kent and Chris - thanks again for an enjoyable experience. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Margaretta Green
    This was my first time purchasing a car in SC my fist stop was Midlands Volkswagen of Columbia my sales person was was Bennie Hudson he made my first experience the best, thank you Bennie and the workers of midlands Volkswagen if you’re in need of a great car check them out first. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Hope Hornsby
    Marshall and Jim were a big help in getting me exactly the car, colo?r, and trim level I was looking for. We could have spent a *little* less time waiting for information, but that's really our only complaint. Otherwise, they kept us happy and hydrated, and I would definitely send someone looking for a VW that way! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Alanah Pearl
    I went to look at a Toyota on Monday . I absolutely fell in love with the car . However , once the financing part came In,I saw all the added fees and a package equaling up to 4,000$. I asked for the fees and packages to be taken off and , they would not remove it ! Needless to say I went to an actual TOYOTA dealership and purchased | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ TJ McKay
    We came in at closing time on a Friday with cash in hand to buy a used car. Our salesperson Justin was terrific and stayed late for us. We loved him. We made an offer which he took and then brought the finance manager back who proceeded to blow the entire deal. He was not flexible, rather hurried and cold and finally offered to red | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Eric Rice
    UPDATED REVIEW! READ BEFORE BUYING A USED CAR HERE! Initially I was happy with my salesperson and they asked for a 5 star review before I even finished my paperwork. I initially obliged but I should have known better. I was told the list of recommended repairs on the car were repaired before purchasing it. The price was in line with | Read Full Review
    5/2/2025 12:00:00 AM | Google
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