Take Advantage of Oil Change Specials at Herzog Meier Volkswagen Today

★★★★★ Tyler Ray

After 2 phone calls their parts department still insisted that I go on their website that I said is not working and did not want to help me place an order over the phone | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Sally Leet

Wanted to point out a couple of employees at Herzog Meier, Beaverton, who are outstanding. Angela helped set up the loaner car and could not have bit more helpful. Jenna I have worked with over the past three years when servicing our Volkswagon ID 4. Every encounter I’ve had with her has been professional and positive. I also witnes | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Lupe Ruiz-Tash

I was looking to trade in my old lease for a new one and came to this VW location. I worked with Melissa, Zakk, and Ayman on the deal and they made it as smooth as can be. Also, I highly recommend the tire and windshield warranty, it has thankfully been worth it! | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Jessica Warner

Great experience! Ended up leasing a Tiguan and Joakim was very helpful, kind and knowledgeable. We will definitely recommend him and Herzog-Meier to our friends and family. | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Caio Lo Sardo

I recently purchased a VW ID.4 from HM and we had a exceptional service. From the very beginning, the team was incredibly patient and dedicated to helping us find the perfect vehicle. I am thrilled to say that we drove home with a car that we absolutely love! Thank you to everyone at Herzog-Meier for your time, support, and professio | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Jay Callahan

Joakim and Terrelle where great in getting helping me through the buying of a New 2026 Jetta. From me reaching out initially through email until the purchase was completed, they where both friendly, knowledgeable, informative, and easy to work with. If I need to buy a new car, I would reach out to them. They made the process painl | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Stewart Wilent

Isaak was a great salesperson! Super friendly and patient. Helped me get a great deal on a great car! | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Rohith Thomas

Updated to 3 stars after service advisor tried to upsell me on a coolant flush. It was last done in 2023 and the VW recommendation is every 5 years. Advisor said it would be recommended to do it every 3 years. I suppose this will happen with any dealership; trust but verify. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Parag Ghosh

Horrible experience with service. Complete rip off. Double charged for running diagnostics twice for the same problem. Got billed for 6 hrs of service, when the maximum they could have worked on was 5 hrs considering 7AM opening time. One of the staff was extremely rude throughout the whole process. Avoid by all means. | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Tony Searcy

Great experience buying my new Atlas at Herzog-Meier Volkswagen. Joakim was knowledgeable, helpful, and made the whole process smooth and stress-free. Really happy with my purchase and the service. Highly recommend asking for Joakim if you’re shopping for a Volkswagen. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Ashley Walker

I had an amazing experience working with Joakim at Herzog-Meier Volkswagen in Beaverton. From the moment I walked in, he made the entire process feel easy, supportive, and genuinely stress-free. Buying a car can be overwhelming, but Joakim went above and beyond to make sure I felt comfortable and confident every step of the way. He | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ jyothsna k

Exercise extreme caution with this dealership when shopping for a used car. They attempted to switch the vehicle we selected with another car of the same color but with significantly higher mileage, then tried to entice us with a lower price as if nothing was wrong. We only caught the switch at the last minute before signing the pape | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Akhil Patel

Had an exceptional time purchasing a new car with Terrelle. He ensured our process was smooth and professional going out of his way to get a discounted price and getting a fair value for our trade-in. A big thank you for providing great service and a stress free process! | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Neha Patel

Salesman Terrelle Monzon was amazing. Very relatable, knowledgable, friendly. He listen to what we wanted. He was polite and attentive and gave us a very good discount too! I would strongly recommend him. | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Anik Patel

Terrelle was very kind and knowledgeable in helping us purchase our GTI! He helped with a great price and was very thoughtful with our specific needs | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Hailey Mullins

Isaak is the best! I called and he answered right away and took care of all my needs! I couldn’t ask for a better person to take care of my lease that was ending and get me on to a new lease! | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Katelyn Maguire

I’ve now purchased my third car from Herzog-Meier Volkswagen, and once again, it was an outstanding experience. They’ve consistently earned my trust, which is why I keep coming back—and will continue to do so. Isaak was fantastic to work with. He was incredibly helpful, accommodating with my schedule, and made the whole process smoo | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Miriam

Isaak did an excellent job helping my parents find a new car. We highly recommend asking to work with him! | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Keely McCorkle

Mercedes helped me trade in my 2023 Jetta for the 2026, the color I wanted was arriving at the Armstrong dealership but they traded it for me. The whole process was great, thank you! Edit: Changed to 2 star for bad service apt. Went in for a recall inspection with an appointment at 11am just to check transmission wire. My car sat un | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Alice Retherford

Really disappointed in this place. I drive 30 minutes out of the way because the staff here is extremely nice and I trusted them, having worked at a Volkswagen location I deemed untrustworthy. I went in for my 20k oil change last weekend and remember being told explicitly to my face that they had rotated my tires (which they are supp | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Braeden

Everyone here is genuinely kind hearted people with integrity. Perfect service. That's all I could ask for. Thank you guys! | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Meghan Wright

When I "stopped by" a few days ago, there was not much of an intention of purchasing a car. I've had a Tiguan in mind for some time to eventually replace another VW. However, I had never actually sat in nor driven one. Joakim helped me take a look at one...just to take a look of course. He was kind, not at all pushy, and respectful. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ J C

Travis was wonderful to work with. He stayed connected with me about updates on inventory and financing during my shopping process. He had the Tiguan ready out front to test and always was genuine and kind during the process. Thank You, Travis! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ shawn Easterling

Quick direct and no nonsense. Very fast and smooth. Thank you kindly… | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Brenda R

Highly recommend this dealership. Terrelle was so knowledgeable and friendly. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ KS MILLER

I just bought a car here, and it was honestly the best car-buying experience I’ve ever had! The salesperson, Travis Stafford, and the sales manager Bill Heath were fantastic—friendly, professional, and never pushy. What really stood out was how relaxed and fun the whole process felt. I never once felt anxious or pressured, which is s | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Tom Queen

There is staff member who doesn’t know what service they provide. Body shop is not there but he set me an appointment. As soon as I got there, basically I got turned away. Please train staff member properly. No apologies from anyone. | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Alyssa Copper

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3/11/2026 12:00:00 AM | Google

★★★★★ Jonathan Olson

Recently got a lease on a new Jetta GLI. Zakk was a legend and helped get me the colour I was wanting most. Red! He was patient, kind, and most of all understanding. Great experience overall! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ scott lamb

Bought brand new Vw Tiguan brought it to Portland to have seat covers installed the installer and I couldn’t figure it out how to remove head rests went to herzog to have them help me lady at service center tried to get them out she could not told me I would have to make appointment and pay 150 dollars to remove my head rest needless | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ David Powell

Very good experience visiting dealership and checking out new vehicles. Sat in a couple and came back the next day to test drive. Travis was great -- very friendly, no pressure at all, objective coverage of car features, 2 test drives, answering all questions, even helped me set up Apple Play after purchase -- 2026 Tiguan, beautifu | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Alyssa Frappier

From the moment I inquired about the car, Melissa was easy to communicate with and prompt. Never in the process did I feel pushed or forced into anything. Joakim and the finance team were also easy to work with, attentive and I didn’t feel like I was being tossed around between multiple people. After my purchase I was introduced to t | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Mark Quezada

Always a great experience in the VW service department with Dameriea! He always goes above and beyond, has a pleasant demeanor, and offers a detailed explanation concerning my visit. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Paul Stickney

Kenzie was super helpful and friendly and made the experience of going into the service center very smooth. The staff and servicing was professional and everything relevant was clearly explained. Car runs amazing again. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ hallie bigelow

Isaak was great and helpful with my new Tiguan! I love it and I highly recommend going to him for help?? | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ kylie lima

Jenna has been wonderful to work with! Will always go to her for quality service! | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ crazy lemonade

I came to the dealership to get my first car and it was a very smooth and fast process! The salesman Isaak is very friendly and made for a fun and positive experience ?? | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Brooke Scheideman

Isaak made buying a new car so easy and stress free. Everyone I dealt with was so nice and helpful. It was a total no pressure situation which I really appreciated in the car buying process. Thanks Isaak! | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Leo Nelson

Lupe was super helpful during the financing of my lease buyout. Thanks. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Taye Addisu

What stood out was how genuine the team was. I felt I was being helped by employees who actually cared not just someone trying to make a sale, Service Advisor- Jenna Fowler went above and beyond exceeding expectation. Angela and the employee helped me out when I picked up my car were exceptionally helpful, thank you guys! I recomme | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Hunter Leonard

Great customer service, I recently came in for a warranty issue. They have been committed to getting the issue resolved and taking all necessary steps to make the process as easy as possible. They provided us with a rental vehicle for the duration of the repair and were very communicative every step of the way. Thank you to Jenna and | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ J R

My experience with sales representative Jauquim, at Herzog-Meier was a relaxed and no pressure atmosphere. I arrived knowing exactly which car I was interested in and the fact that they had it on their lot, which made it easier for both parties. The day I picked up my new car, I was in the very capable hands of Terrell. It was an une | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Arasos

Terrelle was very friendly and personable. Drove 3hrs out here from Washington and got the exact car I wanted. Great experience! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Nancy Koppy

Not the classic hard-sale approach! Terrell (sales) and Jeff (credit) explained our options. They made sure we liked everything about it before we moved to the purchase. The part I didn't care for was high pressure to purchase the extended coverage by the person who finalized the paperwork. That extended coverage is expensive! At | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Denny Vo

I’ve been a customer at Herzog Meier VW for about 5 years, but the trajectory of this dealership’s service quality has made it increasingly difficult to justify returning. A few key issues worth noting for prospective customers: No courtesy transportation. Even for service appointments that consume an entire day, there is no shuttl | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Molly Mattias

Isaak was sooooo good!!! literally made buying a car so easy for a broke college student. 10/10 service all around :) | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Anna

Isaak was great helping our daughter purchase her very first car. We could not have asked for a more knowledgeable and friendlier salesman! | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Damian Salazar

I always feel valued by the team at Herzog. Aymin, Terrelle and Jeff are all great guys and went above and beyond in every respect. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Josie Landis

Isaak helped my boyfriend and I buy a car and made the process extremely easy. I’ll be sure to let my friends know to come here and work with him. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Aivan Trinidad

Had a great experience working with Terrelle at Herzog-Meier Volkswagen. He was professional, knowledgeable, and easy to work with throughout the entire process. Terrelle went above and beyond assisting us and showing us potential vehicles that we may be interested on. No pressure, clear communication, and great follow-through from s | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Abdul Ambon

My wife and I recently purchased a new VW Tiguan from Herzog Meier Volkswagen and had a great experience. Zakk Grier was our salesperson and he was never pushy at all. He gave us space to make our decision and was very easy to work with. When we were ready to move forward, he went above and beyond to help us get a deal we felt really | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Nan Z

I was very pleased with our experience working with salesman, Travis Stafford. I admit to being wary of salespersons and sales pitches, and really apprecciated his straightforwardness, honesty, thoroughness and warm demeanor. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Nick R

Jenna the service manager is the best! She turned a potentially very bad day into a great one for my family. We had to reschedule part of our service because it would take way too long. When we picked up our car, Jenna had the entire service performed with 3 hours to spare. Great service great people | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Brennan Hogan

Kenzie in the service department was very helpful and communicative while my car was in the shop. She made it easy to plan around the service timeline—the whole process was easy and quick. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Nick Sjodin

Zakk was the salesman I worked with to purchase a certified pre-owned 2025 GTI S and he was very kind! This was a great experience and I loved that the customer service here went far beyond beyond any of the other dealerships I had spoken with and visited in the Portand metro areas. The finance manager here was also a very cool guy a | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Adrian Carrillo

Jenna in the service department is so rude and condescending, been stuck with her both times I’ve had to come here, talked down on me both times, horrendous customer service skills. if you want to be treated like a person, look elsewhere, or at least make sure to be put with someone else | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Melissa Larson

Isaak Figueroa was very helpful, friendly and great to work with. We came in with a pretty big ask and he made the process smooth and fun. Would recommend. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Olivia MacKenzie

I had a great experience working with Zakk to purchase my ID.4. He was knowledgeable and responsive to my questions throughout the process. Very happy with my overall experience! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Tom Goren

Great experience with the crew. Thanks Jeff and Andy for being transparent and professional, and shout out to Terrelle for going the extra mile for us, and making the process super smooth. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Adonis

We went to this dealership because they had a specific vehicle we were interested in. Our sales rep was Travis Stafford and from the first introduction to the completion of the purchase, he provided exceptional customer service. We got exactly the car we were looking for at a very good price and will gladly recommend Herzog-Meier to | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Peter Harrington

Kenzie Kyle provided excellent service and thoroughly explained all necessary work my Tiguan needed. Will definitely be back to work with her team again! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Abby Nikolas

Joakim was the best! Went above and beyond, was incredibly patient and kind!! Walked away with a great deal on a great car!! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jocelynn Ham

I wanted to give a special thanks to Jenna, Kenzi and Angela for their exceptional customer service today and the other day when I took my vehicle in for service. They knew how to put all of my worries at ease. With warm smiles on their faces and friendly customer care, they even made my life easier by letting me do a barrowed car ag | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kathryn Fleming

I happened to cross paths with Jenna while passing through, and even though I wasn’t an actual customer, she still took the time to help me figure some things out. She was incredibly knowledgeable, kind, and genuinely wanted to help without any pressure. You can tell Jenna truly cares about what she does and the people she helps, her | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Liz Tanner

I got into the most irritating situation with my ID Buzz... I got a flat tire, there is no spare in the vehicle, and it was parked where it couldn't be towed at a business in NE Portland. Matt helped find a tire that would both fit and show up ASAP as well as getting the actual tire for the car ordered. The service I received from th | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kate Wasif

After being disappointed by other shops that claimed they could work on Volkswagens but clearly weren’t specialists, I was SO grateful to find this team! They took the time to properly diagnose the issue, explain what they were seeing, and walk through options thoughtfully. Communication was clear and collaborative, and the car has b | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Keely McCorkle

Mercedes helped me trade in my 2023 Jetta for the 2026, the color I wanted was arriving at the Armstrong dealership but they traded it for me. The whole process was great, thank you! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Luis Lopez

I recently had the pleasure of working with Isaak Figueroa, and I can't recommend him enough! From the moment we began discussing my transition into a new car, Isaak was professional and attentive. He made the entire process smooth and stress-free, helping me navigate every step of moving from my previous vehicle. Isaak's personable | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Sara Courtney

Isaak Figueroa was very helpful, professional and knowledgeable. I would recommend Herzog-Meier and Isaak to anyone in the market for a VW! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Niki Rohrbach

Terrelle M was my sales consultant and he was a great help! First time car buyer and he helped make the process super easy and quick with a great personality and transparent approach which I appreciate a lot. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ RAH

I’ve been visiting Herzog Meier to service my Jetta for almost 10 years, Jenna in service is always amazing. This year my Jetta unfortunately broke and I decided that it was time to get another vehicle that I would feel better driving around. I messaged the online chat and asked about a few vehicles that I wanted to test drive , to m | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Brianna Kottre

Jenna was beyond amazing to work with. She was very communicative every step of the way. Jenna went above and beyond to exceed all standards I had. Thank you for making things so smooth and stress free! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Michael Heakin

We worked with Terrell and he was awesome through the whole process. From his initial greeting to the test drive and final paperwork he was patient, professional and very attentive. 10/10 recommend purchasing a vehicle through him! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Shelly Bancroft

Dameriea was fantastic to work with! Went above and beyond to help. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Monica Perez

Joakim F. was an incredible help and got me in to my dream car on great terms! Cannot recommend this helpful, kind, and non-pressure environment enough. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jessica Marks

Dameriea at Herzog-Meier is amazing! Best customer service I’ve ever experience hands down. He is friendly, helpful, and his communication is top notch! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Sean Mathews

Joakim was super professional and let us test drive several cars and was very helpful and knowledgeable about the cars. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Amanda Richardson

Always loved the service and friendly staff at Herzog-Meier Beaverton. They make you feel like a part of the family. Jenna has helped us 3 years in a row. Is always willing to go the extra mile, answer any questions, with a welcoming genuine attitude, all while juggling multiple things at once. Would recommend for annual services! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Katrin Klaer

Angela and her colleagues were very competent and friendly. Thank you for the quick help | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Brian Cummings

I loved my ID Buzz. But after an unfortunate damage to my sunroof I took my car in for replacing a replacement and have been waiting and waiting for missing parts for almost 3 months... Please consider not getting an ID Buzz until they have a better backlog of parts | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jordan DeCloedt (4449steam)

I’ve had a handful of friends recommending Volkswagens to me, so I finally decided to check them out. I was recommended the ID.4 by Mercedes and she helped me move along with a test drive. Great car and absolutely amazing customer service from her. The test drive went as smoothly as her listening to what I was looking for and wanting | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Nina Kings

I bought a new Volkswagen at another location in Washington state. I also have a few friends who own Volkswagens and they told me that they used to work with an advisor who now works at a different dealer in a different state. I was not getting the help I needed from the dealership I purchased from! I was able to get her Information | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Rory S

I’ve always had a great experience with the Service Department at Herzog-Meier VW. All thanks to Jenna Griffin-Fowler! She’s professional, friendly, listened closely to my concerns, and quick to respond to questions. Jenna seamlessly resolved an unexpected new service issue discovered at checkout without hesitation, her experience is | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Lacey Back

I had an amazing experience working with Mercedes! I test drove a car with her, and she made the whole process smooth, easy, and genuinely enjoyable. She was patient, professional, and super knowledgeable about every detail of the vehicle. If you’re looking for someone who truly cares and makes you feel confident in your choice, go | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Paul Monheimer

Managed to drive my nearly new ID4 over a very vicious curb, slashing a rear tire. Limped into Herzog Meier on Black Friday around 3pm. Kenzie greeted me with a smile, and got the vehicle up on an open lift within minutes. Bad news arrived via video around 10 minutes later. Tire would need to be replaced. Kenzie handed me off to rent | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Jacob Carlisle

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12/26/2025 12:00:00 AM | Google

★★★★★ Scott Coltrane

From our beginning contact with Mercedes Huck of Herzog-Meier Volkswagen we were impressed with her knowledge and helpful support. We were traveling over 100 miles to see an ID.4 AWD and she graciously ensured the vehicle would be available for sale by the time we arrived. We had initially planned to test drive an ID.4 for the first | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Emma Sornson

I’m in love with my new car!! Isaak was absolutely incredible and was so patient walking me through buying my first new car. I would recommend this dealership and Isaak to anyone! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Keith Henderson

Kenzie in service was super helpful when I came in and had questions about my Atlas. Thanks Kenzie! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Ella Ella

I recently worked with Mercedes and was very impressed by her professionalism and knowledge. She guided me through the test drive with clear information and a courteous approach, making the process smooth and comfortable. I highly recommend her for exceptional service! I will be going back to her for my daughter’s car ! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Joe Mancini

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12/26/2025 12:00:00 AM | Google

★★★★★ Shahaley Black

Jenna went out of her way to help me, she was very pleasant and great to work with. Thanks Jenna! You are awesome! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ zak fundak

Mercedes was the best salesperson I’ve ever worked with! She pays attention, cares about her customers, and will go the extra mile to earn your business! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Claudette Moe

I was searching for a particular used vehicle; year, features and price paramount but exterior/interior color were as important as all of the bells and whistles. I also needed to trade in my existing vehicle. Mercedes Hick, from the moment of introduction via text and email to my final decision, worked diligently to answer my questi | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Nathan Patterson

Kenzie was very helpful and they did a great job getting services done in a prompt manner. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Steven Davis

Fantastic experience. Kenzie was super in assisting me in repairing a windshield wiper arm that had gone wild. She was friendly, had great listening skills and enjoyable to work with. I’ll look forward to my ID4 service with Kenzie in the future. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Angel Cruz

When y’all send someone to test drive one of your vehicles around the block. At least make sure that person has a valid license and knows how to drive instead of riding on someone’s tail and that isn’t driving reckless and speeding 45 in a 25 | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ James Mayo

This Wednesday I purchased a 2025 VW Tiguan SE R-Line Black SUV. From my initial online asking for help thru the purchase and handing over the FOB, my Sales Consultant, Isaak Figueroa, could not have been any more helpful -- with information, answering questions on how to use the many selections available on this grand car, providin | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Derek Alexander

Jenna Griffin made, for me, what seemed like a daunting task of repairs very easy. She made it less of a hassle than I expected. I had little to worry about, and what questions I did have she answered,looking forward to the next time I have scheduled maintenance done, as it will be a more pleasant experience | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ James Strachan

Mathew was fantastic to work with and went above and beyond to make sure we were happy with the car we were purchasing. I'll definitely be recommending him to any friends that need a new car. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ M meritt

2025 update: Another wonderful experience in the service department, including a good chat on the sales floor while I waited. Great team all around. Dameñea was the rockstar on this visit. 2024 update. - finally had my first 12 month service. What a breeze. everything was easy to understandand the process was quick. Kenzie was gre | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Jeffrey Billingslea

H-M VW already has the best customer service team! Always accommodating, communicating, and leaving my wheels better than before! Special shout to Jenna in the service department, she sets the bar ? | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Matthew Clark

Had an awesome experience working with Isaak on my purchase and trade-in this weekend. Everything was easy from start to finish after starting via an email request and they really went the extra mile during the whole process. Thomas helped with closing the deal and signing docs and everything went smoothly. I would 100% work with the | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Graham Hackett

I walked in off the street to test drive a GTI. Isaak was able to find exactly what I wanted at a fair price and it was done in no time. Can't recommend enough. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Sidney Clarke

Kenzie was so efficient with my check out process and my fabulous loaner car. In and out in 5 min. Wonderful! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Atique Khan

I recently had the pleasure of working with Zack Grier at Herzog-Meier Volkswagen and I couldn't be more impressed! He was knowledgeable, friendly, and made the car-buying process a breeze. From the moment I walked in, Zakk greeted me with a warm smile and took the time to understand what I was looking for in a vehicle. He was patie | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Curtis Wong

When I serviced my VW Passat 2015 TDI SE at Herzog Meier, the entire team was very helpful and easy to work with ( Jenna, Nick, Katie) . I felt like the team was willing to put in extra work and time to make sure that a quality and thorough job was performed and that all affected components would last instead of rushing through. Ve | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Alexander Cenoz

Matthew was so helpful with our car purchase! He made the process super easy and was not pushy at all for things we did not want. He made us feel comfortable with the process and we highly recommend him for anyone going through the same! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Paula Meza

The Service team Flabbergasted me at my last visit. Timely repair and was looked after with care by Jenna and Kenzie. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Candice Arditi

Kenzie was a delight, very welcoming and made the process of checking in and out a breeze! Her communication was much appreciated throughout the day as well. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Steven Feldman

Great service and knowledgeable and helpful salesman . I'd be happy to work with Matt anytime I want a car. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Sydney Chen

I brought in my car for a dead battery, and was lucky enough to have Kenzie from Herzog Meier Volkswagen helping me out. She was super sweet and went above and beyond what was expected to make sure that I was taken care of. When she found out I was having a bad day already on top of my car issues, she went the extra mile and even got | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ El mero Valentin

Great experience overall. Since I started connecting with Matthew he was responsive and trying to find solutions to what we were looking for. When I finally came to the dealership he did everything on his powers to offer something compelling for me which ended up on us choosing a VW ID4. He is a great salesman and HM should be proud | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ michael eagle

I was in for my first service of my TAOS. Dameriea was my service person. He was very professional, personable, and on top of the process. Thank you, Dameriea | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tadlianne Case

This is our 3rd car purchase from Herzog-Meier Volkswagen and there’s a reason we keep coming back. We worked with Matthew and he was amazing! He was so kind and informative and not pushy at all. We could ask any question without feeling dumb and he really just wanted to make sure we got everything we wanted with an understanding for | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Nerdin Family

Jenna Fowler is an awesome service advisor! During my multiple visits, she is always a great communicator and goes the extra mile to exceed my expectations! This makes my 2 hour drive in worth it. Thank you! Eric Nerdin | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Quintila Mandujano

Matthew was very helpful and went out of his way to get me the best deal possible! The whole process was quick and easy. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ D-y-l M

Never have parts i need ever for my newer golf r its ridiculous and costs me time and money to source parts front other vendors | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Daniel Schultz

Poor Customer Service from Service Rep Jenna Griffin; / Predatory / Confrontational Behavior from Service Manager Branton Plaster.; Dismissal of complaint by herzog meir manager Andy Hudson. I have purchased 4 cars from this dealership. The service department was always marginally acceptable but not great. Yesterday I went in to p | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Lauren

I had a repair done here in April and now the same issue is happening again. They want me to pay a $240 diagnostic fee for a door lock issue instead of honoring their work. Very disappointed | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Brittney Lee

Jenna Griffin is the g.o.a.t service advisor. Over the several regular maintenance service visits for our Tiguan, she's typically been our point of contact so the consistency of working with her has been nice. When we drop our car off, we're able to communicate by text directly with Jenna; we get timely updates, our questions get ans | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Faith Sposito

I was on the hunt for a used car in August and it was quite the journey until I found my dream car listed at Herzog-Meier Volkswagen for the perfect price! The team at Herzog-Meier is awesome. The customer service was amazing and stood out from the other dealerships I had visited. I worked with one of their Reps, Isaak. Isaak was su | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Paul Graaff

I used the express service lane for my warranty oil change and check-up. Timely and friendly service. Dameriea was super friendly, very helpful and made everything easy to understand. Thank you kindly and I look forward to my next visit. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ J Dixon Equities

Jenna is THE BEST Service Advisor. I was passing through town, and she really helped me with my low fluids and tire pressure! I can't thank her enough! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Gail Reynolds

Jenna Griffin is exemplary in efficiency, concern, personable interactions, and making the customer part of the family of the Herzog-Meier Service Department! I always feel that she makes great recommendations about what my car needs and what can wait for the next service. I feel valued as a customer and she is the big reason I have | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Dallas Dobbs

Mathew at Herzog Meier is an outstanding professional, skilled at working both sides, he cold called me after meeting a year earlier in the dealership having an R serviced, and checked on my status etc. I bought a VW GTI with him the next day..good man! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Hannah Marsh

Kenzie was very kind and answered all of my questions! And my service was done quicker than I expected which was a plus! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ manouchehr az

Dameriea good service | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Lauren Edmonds

Very helpful and knowledgeable staff; made the process of leasing very painless! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ John Reed

Mathew was a great help to me. he spent a very long time helping learn the vehicle. one of the best salesmen i’ve ever met. thank you | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Natalie Stephenson

I bought a new Tiguan from Mercedes, a sales rep, and she was great- she was very helpful, honest and even delivered the car to Bend with help from another employee, Travis. I’m so grateful to them! Five stars! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Tom Williams

Isaak was exceptional at finding my vehicle on very tight timelines and made sure I had a top shelf experience. My experience at Herzog Meier VW changed my opinion ofbuyer a car. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ david rawson

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10/26/2025 12:00:00 AM | Google

★★★★★ David Siose

Jenna is wonderful! I don’t live in the area but I met her while I was in town and she helped me troubleshoot some things with my VW being from far home and the weekend! I cannot thank her enough | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Ady Pat

Take my car to perform the service, the customer service was very good, the Young Dameriea, was a very friendly guy and had enough patience since my English is not very good. He was specific and gave me a clear explanation of what my car needed. The stay was very comfortable in the waiting room. | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Janice Jones

Just had our ID 4, 2 year maintenance check up. Dameriea, our service representative was great! He was knowledgeable, helpful and easy to work with. And we got our car back in a timely manner. Great job! | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Simmony

I purchased a Tiguan from Keani a couple Of weeks ago, I wanted to wait to make sure I truly enjoyed the vehicle but I love it. She was great to work with | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Peter Vik

Mathew was great and no pressure. Very friendly and knowledgeable | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ sam young

I visited on a Saturday afternoon and was the only customer in the showroom. I waited 15 to 20 minutes, looked at the cars, and even made eye contact with several employees, but no one came over to help. As an Asian customer, I know we are often labeled as non buyers, and this experience felt like that stereotype at play. Regardless | Read Full Review

10/26/2025 12:00:00 AM | Google

★★★★★ Robyn Zaffino

We love the ID4 and our salesperson Matt went above and beyond to assist us with the right car for what we needed. We didn’t feel rushed, Matt took his time to get us acquainted with the the new EV car life and we feel we got a very fair deal. The finance process was super smooth too | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Nathan Karman

Terrelle was great. Helped me get the right ID.4 and was thoughtful, clear, and transparent throughout the whole process. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Tim Donahue

My experience with the VW Service Department at Herzog Motors has always been exceptional. The main reason is Jenna on the service desk. From the moment I come in till the time I leave, she’s follows each step with me. What relief she gives. If Jenna wasn’t there I believe I would take my business else where. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Zakai Quick

Jenna was incredibly helpful! Thank you for your amazing service! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Claudia Clausen

Having my Tiguan serviced at Herzog-Meier is always a seamless experience, and a major contributor is working with Jenna! She is so dialed at what she does. She’s extremely knowledgeable of the services, she’s super efficient with check in and check out and is very responsive throughout the process when the car is in the shop. She re | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Jennifer Saks

We bought our new 2025 Tiguan from Mathew at Herzog-Meier. We have been treated like gold in every way, and couldn't be happier! Can't say enough good things about the whole process and we'll alway come here! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Joe McRoberts

I have had three great experiences with herzog meier VW in the last year. Both with Kenzie! For the first one, I had a hole in my tire. I just purchased my id4 and the previous owner told me I would be receiving a tire warranty/insurance plan with the car. I was never able to get any real answers out of the warranty/insurer so I di | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Holly G

Jenna is truly amazing! She explained what the service team would be doing to my precision VeeWee with great detail. This is why I drive from Garibaldi each year because I know my Beetle will receive exceptional care. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Elizabeth Pochardt

Kenzie was great- very kind and helpful throughout the appointment! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Lynette Pina

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9/26/2025 12:00:00 AM | Google

★★★★★ Eric Hougan

We've been searching for the right ID Buzz for months, and we found it here at Herzog-Meier. Mathew Fisher (highly recommend) worked with every step of the way in the process, thoroughly walked us through the features of the Buzz, and went above our expectations on service. Since our family was coming from Seattle, Mathew was even wi | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Sam Cahoe

My wife and I dealt with Matt F at the end of a long summer of research and test drives all over the PDX area. He was wonderful to interact with, and seemed to prioritize not only that we got the right car, but at the right price, which isn't something you always see with career sales types. I get the feeling HM is lucky to have him. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Andy Hudson

Mathew was great, very helpful, thorough, caring, and a kind person. He made the whole process of leasing a vehicle smooth and easy, with no surprises. He even stayed late with my wife to review all of the amazing technology and features of the ID.4. Couldn’t have asked nor expected more from this experience. I couldn’t recommend a b | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Mark Kline

From the time I made original contact to the time I picked up my car every communication was excellent, professional and very timely. The inspection report I received gave me all the details needed to approve items and move forward quickly. When parts where needed they were first discussed agreed to and ordered promptly. This made my | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Karin Kaser

Last Saturday, on a very busy afternoon at Herzog... I stopped in just to inquire about my lighter not having power to charge my phone... there had been a penny that accidentally got in there. I spoke with Jenna G who was gracious about the busy schedule and that there would not be time to fix what she determined was a blown fuse eve | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Terry Daniels

Just recently bought my first electric car from Travis had a great experience and very happy with my purchase | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Kari Mazur

Fantastic experience working with Isaak and Andy! I found a used car on the website that I was interested in. It wasn’t ready to be sold because it still needed to be cleaned and fixed up. They negotiated a fair price with me before I saw the car and cleaned it up beautifully, saved it for me With a very reasonable refundable deposit | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ AC

Great to see Service Advisor Nic Perez again after so many years. He is polite, professional, super knowledgeable about Veedubs, and I trust him. Thanks for the great experience today. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Ariane Ebuen

We have been looking for a specific mini Cooper for my daughter and Terrelle has been reaching out and keeping an eye out for mini coopers. Terrelle had finally found one that made sure that check out all my boxes! From first looking at the vehicle until the end of finance. Their process has been very simple when it comes to purchase | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Jana Humble

Just had my car serviced at Herzog Meier VW and had an excellent experience. Kenzie was great to work with - she was attentive and detail oriented. I had a Ford previously and had pretty negative experiences getting my car serviced at the dealership - glad to have this very positive experience! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ I A

My husband and I had a great experience at the dealership. Mathew was anwesome and we are very grateful for their great service . | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Brad Frazer

I had a fantastic experience at Herzog-Meier Volkswagen, and I want to give a big shoutout to Terrell, Ayman, and Jeff for their outstanding service! Terrell was the first person to assist me, and right from the start, he made me feel welcomed and at ease. He was knowledgeable, professional, and patient—really taking the time to und | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Michale Green

Just moved to the area recently and found a nice used vehicle at Herzog-Meier. Called in and Travis answered all of my questions and gave me a great experience. Would Definitely recommend this dealership to anyone in the area! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Kendra J. Watson

Kenzie is so great to work with! She makes the process so smooth and is very professional and courteous. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Pavel Prihodiko

Of all the dealerships where we purchased a car, this one has been the best! We worked with Mathew Fisher and he made that experience seamless and worth the time to leave this review! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ George Henrique Silva

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9/26/2025 12:00:00 AM | Google

★★★★★ Jens Eckhardt

I have been a customer of H-M VW for almost 20 years. During that time I bought/or leased 4 new cars from them. I had all of them plus my beloved Eurovan regularly looked after at the dealership and was always pleased with the service. The Eurovan is model year 2001, the last year VW exported it to the US. Two newer models (which I w | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Analisa Fontana

This dealer listed a Defender 90 (VIN: SALEW6EE2P2119476) as a "007 Edition." The decals looked wrong, so I asked for proof. The sales rep claimed he “verified” it was a 007 Edition but refused to provide any documentation, became argumentative, and started calling me from multiple phone numbers. I later obtained the official window | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Cassidy Vaughan

Horrible experience! We brought my Atlas into this location for an airbag recall and they proceeded to send us numerous 'emergent' texts regarding other items that 'needed to be replaced' resulting in a quote of over $2k (none of which we opted for). The largest issue is the fact that we live in Vancouver (this is the closest locatio | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ josiux cool

I had a great experience working with Tarrelle at Volkswagen. He was incredibly kind, trustworthy, and knowledgeable. He made the whole process smooth and stress-free, always answering my questions with patience and care. If you’re looking for someone friendly and helpful to guide you through buying a car, I highly recommend you ask | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Meadow Freely

Very happy with the experience here! Isaak was impressive with his people skills, no pressure, no icky feelings, buying a car actually isn’t the worst??? I felt like I was taken care of and cared for. Isaak and Andy are both total professionals and have changed the way I thought about car buying! Thanks again I’m so happy with my new | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Andy Zhu

Jenna is great! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Will Shimer

Went in on Thursday with my eyes set on a 2023 Golf GTI 2.0Ts! Met with Zakk grier and he helped through every bit of the process with swiftnes.it was quick and painless and no BS! Left the lot within 2 hours with the car. Best experience with buying a new car from a dealership. I highly recommend herzog-meier Volkswagen beaverton. A | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ James Le Grand

Mathew was great to deal with | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Amanda Carmichael

Had a wonderful experience with the entire staff with Terrelle being the salesperson who I worked closely with. Loved the experience and love the car! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Stephanie S.V.

We had a great experience at the Beaverton location. Terrelle did an amazing job! He was very helpful and kind. He patiently helped us understand all the features and processes of an electric car since we had no prior knowledge of EVs. He gave us some useful tips and recommended specific apps for electric cars. Thanks a lot! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Evan Waxman

Jenna from the service department is always helpful and quick to communicate anything going on with my car while it is in service! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Lee Zimmerli

I came in today and was looking at trading in my car for a new Jetta and I worked with keani. I did not end up purchasing the vehicle but she was great and answered all my questions | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jason Anderson

Fast WIFI while you wait during service. I was able to make 4 back to back zoom calls with no interruptions. Wasn't excepting to have that many calls but glad that the WIFI was up to speed. It was like my second home office. I got super hungry and the service area had light fruits to snack on which saved me. Thank you Herzog!! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ sandra swanson

Had an amazingly easy rime purchasing a new car from Zack. No hassles, no stress. Very nice service. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Rodrigo RResende

Got a leasing deal done two weeks ago for an ID4 and couldn’t be happier all the way from the process and treatment at the dealership with Travis and his leadership, and with the car! There was no dealership trying to take advantage, only straightforward conversation and transparency! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Mayura Guhagarkar

We recently got a VW ID.4 from Herzog-Meier, and the experience exceeded our expectations. The staff was genuinely friendly and incredibly helpful throughout. Zakk Grier took the time to walk us through every feature in detail—his promptness and professionalism made a real difference. We initially visited the dealership just to explo | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Jennifer W

It’s been over a decade since I drove off the lot in my brand-new VW Passat, complete with a multi-year service plan. That plan ended years ago—but I’m still coming back. Why? Because of the extraordinary service I continue to receive from Volkswagen Service Advisor, Jenna Giffin. Jenna is the kind of professional who transforms rou | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Caleb Gross

I am thoroughly impressed with this dealership. Mathew Fisher and his team went above and beyond to assist me in acquiring a more reliable vehicle. I wholeheartedly recommend this dealership. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ KQ

I've been taking my sedan to Herzog-Meier for service for years, so when I decided to upgrade - I contacted Herzog-Meier first. Isaak Figueroa contacted me quickly and set up a test drive. He was kind, knowledgeable and kept me updated. I returned to the dealership the next day to learn more about SUVs in transit, and potentially pay | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Emmanuel Abela

A Truly Exceptional Leasing Experience at Herzog-Meier VW My wife and I recently leased a vehicle from Herzog-Meier VW, and we couldn’t be more thrilled with the experience—thanks in large part to Isaak Figueroa. From the moment we walked in, Isaak treated us with genuine respect, transparency, and professionalism. What stood out mo | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Sean South

Today was my first time for service at Herzog-Meier VW. I just purchased a Tiguan a couple of months ago and needed to fix a panel I broke inside the car. I ordered the part and received fantastic service from Dameriea, who helped me get it installed the same day I picked up the part. I was in and out within an hour! This was a v | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Janell Penuel

The contiued care from the service department after buying my Atlas here is part of the reason I helped my mom and daughter buy a car at Herzog-Meier Volkswagen. Jenna is helpful, knowledgeable and is always great at communicating updates while your car is being serviced. Her responses are always timely and informative. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Olsen Beltran

So far the best dealer experience I’ve had. Been coming to this dealer to get my cars serviced for years. Jenna is always on top of things and is quick with updates and answering any concerns or questions. She truly is the star of the show! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Ashley Grewe

I had a great experience working with Isaak to purchase my new ID.4. He was straight-forward, professional, quick to respond, and very knowledgeable and professional. The finance manager was personable, friendly, able to pivot when an unanticipated scenario came up, and all-in-all made the buying process fun. I came from Central Oreg | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Kelly Moseley

I recently purchased an Atlas at Herzog-Meier and it was truly an enjoyable experience. Isaak and Terrelle were fantastic, very knowledgeable, made the whole process easy, accommodated my needs to ensure this car was right for my family and genuinely helpful throughout the entire process. I’m really happy with my new car and grateful | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Alan Rauen

Isaak was a great help as I searched for a car while I was still in Portugal. Very responsive to my questions and needs. Friendly and knowledgeable. Highly recommend Isaak and the team here. | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Brad

Issak was amazing! The entire crew here is super awesome and always enjoy purchasing my vehicles through these them. Highly recommend! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Austin Brisbee

Isaac was great to work with. A true professional and I would recommend him to anyone in my family that is interested in buying or leasing a vehicle. Thanks Isaac and team! | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ David Ramos

This is specifically for the service department. Terrible communication! I made a reservation for my vehicle’s routine service, recalls, and an unknown rattling sound. I was told to drop the vehicle off the night before. I got a text message from Jenna when they checked my car in the morning. Later in the morning, I reached out becau | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Lauren La Riva

WORST CUSTOMER SERVICE OF ANY CAR DEALERSHIP I’VE EVER GONE TO. I would give zero stars if I could. We came here twice to get our Volkswagen’s included maintenance and repairs related to recalled door handles for our ID.4, and both times have been absolutely terrible customer service. The first time we went it was because we got an e | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Miko Hoy

Excellent service from Zakk and Bill. Fair and honest negotiations and friendly service. Would highly recommend! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Diane Salzman

Our experience at Herzog Meier was stellar! Isaak, our sales rep, was pleasant, helpful - nothing was too much trouble for him or the dealership. He went above and beyond the call of duty to ensure that we were satisfied with our new ID.4. Thank you, Isaak and thank you, Herzog Meier! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Damon & Emily Cellan

Kenzie was a wonderful service agent! Super helpful in getting solutions to difficult issues with my Atlas. Top notch communication! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Andy Smith

I lease an ID.4 from Herzog-Meier VW and needed to bring in for a maintenance inspection and software update. I spoke to Jenna on the phone who detailed my appointment and was incredibly helpful especially with possibly getting a loaner car for the day. When I arrived Jenna was there and had managed to procure me a rental! The proces | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Michelle Cantu

I brought my used VW 2019 Jetta to Herzog- Meier for repairs and had a seamless experience. My car had a service light and the team identified and sent videos of what the issues were in a very clear online format. This team was so efficient and helpful. Jenna checked me in and listened to all of my experience and took thorough notes | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Margo K.

Nic Perez is my regular service advisor for my gti at Herzog Meier VW. He is knowledgeable and a very good communicator of technical details. He has done an excellent job for many years of service. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Becky Tyre

Jenna was so wonderful, she was very helpful, knowledgeable, accessible, and had great communication throughout our servicing. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jon Ko

Enjoyable process at Herzog-Meyer VW dealership from beginning to end. Mathew friendly, knowledgeable and patient. Answered all our questions and even checked on us after the sale. Great dealership and great sales team. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Sherry Templeton

I just bought a Jetta from Herzog-Meier. The team was really helpful and made the whole process easy and stress free. Zakk is awesome ?? | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jackie Anderson

Absolutely love my Golf R ?? Hassan, Jeff and Andy Metcalf are the best ?? | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ John Sharifi

I found a Toyota Highlander on this lot amongst several others. Upon contacting Herzog Meier Volkswagen, Terrell assisted me throughout the entire process and was absolutely fantastic. Answered all my questions, provided several pictures of the vehicle including video clips. Terrel was not pushy at any point, was very professional , | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Reza afghan

We worked with Zakk on leasing an ID.4 Pro. Zakk was very knowledgeable about the car and financing of it. He was very polite, listened to what our needs and concerns were and responded accordingly. He was also very responsive after we got the car. I don’t like to buy/lease a car and have been asking family members to do that for me. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Levi Perlas

Terrelle was extremely helpful when I was signing my lease for the new ID.4 pro! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jupiter Ki

The service was awesome ! Dameriea & Angela was extremely helpful , clear in their communication and gave me the best expectations possible . They made coming in for a basic walk-in service a breeze and got me in and out in no time . Thank you guys ! Can’t wait to bring my Jetta back in for service . | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Christine Fox

Isaak was amazing! It was such a great experience. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Hollee McNamee

My husband and I just completed our lease through Herzog-Meyer and I cannot say enough about their customer service. First, I really appreciate the no-pressure atmosphere; do note that while this also likely means little to no negotiation, it also means that there are no games. They give you their best possible prices (multiple opt | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Tiny Girl Swinson

Jenna is so helpful! Being from out of town and needing help quickly with my vehicle, she really made it happen!! It was something simple that had me worried! Thank you! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ jonnopeltz

Bought our first EV at Herzog-Meier. A 2023 VW ID.4. Hasan was very helpful and knowledgeable. He showed us all the options and made it an easy process! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Faris Mitri

3rd new car, 2nd VW, 1st time with Herzog-Meier - Zakk was super knowledgeable and communicative through selecting the specific trim and options on our Atlas. No doubt we’ll be back for our next car here too. Thanks again Zakk! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Bennia Lui Ko

Great experience! Mathew was a great salesman. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Matt Narahara narahara

Great experience working with Kenzie at Volkswagen when fixing two flat tires on my vehicle. She communicated promptly and was able to have the team fix the issue and get the car back to me in the same day (and saved me about 50% in the process compared to a quote I received elsewhere). Very thorough and also identified a couple oth | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jamie Perlas

Terrelle’s great! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ John Griffith Urang

Excellent customer service. Matthew was very willing to troubleshoot and problem-solve. Would recommend. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Zhen Chau

First time going into this dealership for an oil change and the staff were super sweet! Kenzie was amazing with communicating and kind with answering questions! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jamie Tracey

We had the most pleasant and seamless experience ever purchasing a car, all thanks to Issak at Herzog-Meier Volkswagen. From start to finish, Issak made everything easy, simple, and stress-free. He was friendly, professional, and full of integrity—always following up and doing exactly what he said he would. It’s rare to find someone | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Quincy Swinson

Jenna thank you for giving a wonderful experience! Being that we are not familiar with the area and our long distance you helped with our vehicle you showed us the greatest experience we have ever had. Your hard work and dedication was absolutely outstanding and you kept us calm and got everything handled in a timely manner! Thanks | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Laura Reinsdorf

This dealership sold me a 6 year old car with non-functional air conditioning. Purchased the car in March, so was unable to tell if the car could produce cold air. Also, the registration was not done correctly by the dealership. Initially I thought this they were great to work with, now I know not to go back. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ No One

Sales management is terrible | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Emily Bermudez

I had the best customer service experience in the phone. I don’t usually write reviews but I got side swiped in a parking lot a week or two ago and called to get info on how to go about getting it repaired and Demeriea was so kind the first thing he asked was “are you okay?” And just was great about helping navigate step one. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Sara Spink

Kenzie was very helpful and patient answering my questions. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ miguel guevara

Thanks Hasan for providing great service. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ jeni frank

Matt was fantastic at Volkswagon. He was incredibly kind, informative, and helpful throughout the process. I especially appreciated how efficient and respectful of my time they were — everything moved smoothly without any pressure. It’s rare to find someone so knowledgeable who genuinely wants to help you make the right choice. Highl | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Ryan Marshall

Just bought a new Tiguan at Herzog Meier Volkswagen and I must say I highly recommend this dealership ,My salesman Isaak was great plus the whole team of people behind the scenes that went above and beyond to get a good deal and to get this purchase completed . Thanks again !! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Nancy Dale

Jenna in the service department rates the highest level of stars available. She made sure along with her technician that we got our 2013 VW Passat ready in one day. I have really enjoyed my interactions with Jenna over the past 12+ years. Could not recommend her service more highly. Thank you, Jenna. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Matthew Ocasio

Fantastic experience getting me into the car of my dreams. Genuinely straightforward to work with, no pressure, no hidden fees or pushing me into anything unnecessary, and they worked with me to get the best deal possible. Big shout out to my man Hasan Abdellatif who was extremely kind, honest, and attentive through the whole proces | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ nelly metcheka

Great service from Jenna, my car was well taken care of and was back super clean.?? | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Dawna Roesener

Jenna was absolutely amazing!!!! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Jen Schwartz

Without a doubt, my 2019 GTI is my favorite vehicle. Herzog-Meier service department has been exceptional; especially Jenna. Jenna delivers on promise, even when exceptionally busy and has developed a strong sense on trust and reliability with me. I’d purchase a GTI again, I absolutely love this car, but the ease of service this team | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Brandon J

Had a great experience purchasing a new Atlas at Herzog-Meier VW. Terrelle was a huge help explaining the different features of the cars and how to use them. Definitely check them out if you looking for a VW. Thanks Terrelle! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Jarrod Gans

Great experience.. Terrell was very accurate in communicating and was super during the entire process.... well done Team!! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Anthony “ChaosInversion” Romeo

Fantastic service on short notice for a tire blow out! They were clean, professional, and timely and even work with us on pricing by proactively offering an available discount based on employer. Kenzie was amazing when we needed solutions fast! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ G W

I had a problem with the PCV valve and ended up with oil throughout. Jenna worked with the warranty representative and pushed hard to get nearly everything covered. It took almost 2 weeks, but she was tenacious. The process was smooth and supportive. Thank you, Jenna! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Cameron Starr

I had an incredible experience working with Isaac at Herzog Meier Volkswagen. He was absolutely wonderful—professional, responsive, and genuinely easy to work with. The entire process was quick, smooth, and completely hassle-free. Pricing was very competitive, and there was zero BS—no surprise fees, no pushy upselling, just straight- | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Patricia Ryan

Car buying made fun! I bought a new GLI Jetta yesterday. I absolutely love my new car and never enjoyed the experience at a dealership more! Matt was wonderful to work with. His knowledge and sense of humor made the whole process enjoyable. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Tony Jr. Aquilla

Jackie was the one I was in contact with at Herzog-Meier Volkswagen and it couldn’t have been more streamline. I was literally in and out. There were no hiccups or delays. I felt like I was asked all the appropriate questions to get my cars service started and on its way. Won’t go anywhere else | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Lily Correa

Had an exceptional experience with Herzog-Meier Volvo in Beaverton, and I can’t say enough great things about Douglas. From the moment I arrived, he was professional, knowledgeable, and incredibly helpful. He took the time to understand exactly what I was looking for, answered all my questions with patience and honesty, and made the | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Sydney Rose

I needed a new car for a new work assignment that needed to be good a mpg and still fit my entire family. I originally called just to inquire about the Jetta GLI and soon found out there was limited supply in our area until late summer ‘25. Matthew luckily answered and found their last one in stock, got me financing and matched my C | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ M Mayo

Great service and people, thanks Jenna during first appointment for seat coating, and Andy for finally getting me away from the reservation wheel of torture! Miss my Tiguan, but loving ID.4 aka Princess Leia! 30,000 check was efficient and on my way within 2 hours, and Nic was awesome! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Gavin Roberts

Great experience and service from Dameriea. He explained everything clearly to me, and I selected the service I wanted with no hassle. I even left my phone in the lobby and he found it before I even realized I had left it. Appreciated! | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Shannon Ray

They got me in, took care of the maintenance light and got me out. Dameriea and Jenna were awesome. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Madison Brown

thank you!!! i got the car i wanted, Travis and Andy made the process easy | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ J R

It is a really great buying experience. Very courtious,very through, very professional. This is THE place where I will continue to have my VW repaired. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Alvaro Garcia

Showed up to my appointment and was greeted instantly. Jenna and the team were all very nice and professional. I was updated via text and was notified when the car was ready. They even washed and vacuumed the inside. It was definitely needed. Thanks Herzog-Meier team, appreciate you so much. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Elizabeth Shaw

Jenna, who is my service rep at Herzog-Meier VW, is always friendly, fast, and efficient. I especially like the way she stays in touch during the day when the car is in for service, letting me know what is happening at each step. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ K Sump (nodogs27)

I came in a week earlier than my appointment because I read my calendar wrong. They got me in with no extra wait time. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Britney Gardner

I stopped by last week to check out the Atlas and was very disappointed by my experience. I had my two kids with me because I wanted to see how it felt driving the way I normally would be—with a 7yo and 13yo. The salesman seemed uninterested in helping me. He didn’t proactively share information. I had to keep asking questions. In sh | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ William Martin

I find their service department to be not particularly helpful, expensive, really focused on the upsell, and not willing to even explain where the charges come from. I personally would not buy another car here and that’s unfortunate. I’d either look at a different brand or most certainly a different dealer. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Chris Cunningham

When you walk in Customer Service looks at you like an inconvenience and treats you like one as well. Update 16 Jun 25: definitely make sure you do the walk through with the blonde girl at the front desk because if you don’t she’s going to screw you when you return the loaner vehicle. Never buying another VW as long as I live after c | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Colin

I can not stress enough how horrible an experience it was dealing with these people. My wife purchased a certified pre-owned Tiguan from them around 2019, got the extended warranty and kept up with all maintenance through them (paying a premium instead of going to a third party). Immediately when the warranty expired, a different VW | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Mzo Thomas

From start to finish amazing professionalism, knowledgeable ,friendly and generous team. I will recommend to friends, family and colleagues! | Read Full Review