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Ken Ganley Volkswagen North Olmsted

Ken Ganley Volkswagen North Olmsted

★★★★★(314)read reviews
25580 Lorain Rd North Olmsted, North Olmsted, OH 44070
(440) 614-1043 Call Now!
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Service Offers

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    $10.00 Off Front Wiper Blade Replacement*Click Here for Details
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    $29.95 Off Spring Service Special*Click Here for Details
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    $89.95 Oil and Filter Service*Click Here for Details
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    $22.50 Off Genuine VW Battery and Installation*Click Here for Details
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    $32.50 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    $27.50 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Get a $100 instance rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 7:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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Customer Reviews

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  • ★★★★★ Linda Santanen
    This was the first time that I had taken a car to Ken Ganley Volkswagen. I bought a 2016 Jetta about 6 months ago, and the tire pressure light and an oil message showed up! So I took it into Ken Ganley VW and they checked my tire pressure for free on a Monday and I got a service appointment to change the oil on Wednesday! I waited in | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Warren Wu
    I had an amazing experience working with Selina at Volkswagen! She made the entire process of buying my Jetta smooth, stress-free, and actually enjoyable. She was super knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Darwish Darwish
    Andrew Byran and Ben are great! IF YOU NEED A NEW OR USED CAR YOU NEED TO TALK TO BEN! He was amazing made the whole transaction nice and easy! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Jackie Krupa
    We traded in our Tiguan and upgraded to the new Atlas, and the entire experience was as easy and pleasant as could be. Savannah was our main point of contact and she was wonderful, very helpful and nice. Nick was great with helping us get our financing where we wanted it and again very easy to work with. And Andrew made the closing p | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Orlando P.
    Hillary was amazing. Will for sure come back because of her! Will send friends and family also bc of her amazing help. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Emily Ludwig
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Fiona Kessler
    Found our new car at Ken Ganley VW, Matt Geraci was very helpful and knowledgeable about the cars we were looking at. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Michael Brody
    I had to purchase a new car after a recent accident. Matt Geraci was very courteous and helpful in finding exactly what I was looking for! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ John Ferguson
    Hillary at Ken Ganley VW was great to work with! She was reliable, patient, and really gave me the time I needed to feel comfortable getting the deal done. I never felt rushed or pressured, and she made the whole process smooth and easy. Highly recommend asking for her if you’re in the market! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Grevey
    | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Kraus Mark
    Excellent service. Great communication. Everything completed in an efficient and timely manner ! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ David Dzurick
    Awesome experience again at Ken Ganley VW North Olmsted! Matt Geraci is the best. Incredibly friendly, professional, flexible. What more could you want? Highly recommend stopping in to see what they can make happen for you! | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Ben Eaves
    Top notch service start to finish | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jenn Troutman
    The best dealership to work with! Just leased our 3rd Jetta. Won’t go anywhere else! Ronnie is so great to work with. No high pressure sales! | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Walter Zenowicz
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Wanda Jackson
    This is our 4th lease with Ken Ganley Volkswagen. Greg Carnegie has helped and worked with us on leasing all our vehicles. He has always been very helpful in explaining the features and connecting everything for us in our vehicle. His customer service is exceptional. Thank you Greg for everything | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Dager
    Seamless leasing experience with Matt Geraci. Highly recommend | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Ed Leader
    Matt Geraci was fantastic! Open, honest, great to work with. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Will Bethune
    The service was great and the people are always very nice. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Wojciechowski
    Really appreciate the sales staff at the dealership, we have purchased many cars from Ben, Stroh, and currently have 2 VW's, including a new Jetta SEL we picked up today. He does a great job, knows the product, and makes sure we understand how to use all the features that car has to offer before we leave the dealership. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie
    We are return customers and we always have a wonderful experience! Ben Stroh is the best! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Rufaro Zakeo
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Steve W
    Greg C is always a pleasure to work with. Knowledgeable and just an all around good guy! | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Seth Wechter
    From start to finish, the process was smooth and easy. Matt was amazing to work with and made everything stress free! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Ash Myers
    If you are looking for amazing service and great overall experience - come see Matt Geraci! He was incredible! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Kolis
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Emmalee Hawkins
    Wonderful staff, clean atmosphere. Savannah was very helpful and attentive to what I wanted. Knowledgeable as to what she was selling, Would definitely recommend her! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Alli Vilagi
    Had a great experience with Ken Ganley ! Hillary Fennell was helping me, she did a great job with answer questions I had and giving me the options! Over all highly recommend Ken Ganley in North Olmsted | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Prescurea
    Matt Geraci | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Kristen Rouanzoin
    Buying a car can be such a pain. You never know if you are getting a good value for your money. Plus, the salesman never seems to know what they are selling (and this was our experience at this dealership and others in the past). And the process is so impersonal and time consuming. My mother needed a car. I was recommended by a frien | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Meghan Head
    Amazing! Loved Ben... Got me everything I needed for a car. Highly recommend. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Victoria Davis
    Worked with Matt Geraci the last couple days on a new car, he was very helpful, communication was great and very knowledgeable about the vehicle. He walked me through all the options and how to do everything! Really was very great working with him. Thank you! | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Robin Federer
    Jasmine is great. Very friendly and helpful. My car was in and out quickly. Well done!! | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ l brown
    The sale department was very helpful. First oil change went well. Very honest and helpful answered all my questions. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Crowebar Animation
    This doesn't necessarily reflect on this dealership but I have a 2024 Atlas that has been in the shop 16 times in 24 months and Volkswagen refuses to do anything about it. I have been out time and money due to missing work for repairs and gas to and from the dealership. I've finally decided to turn the lease in early which is going t | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Latha M. Srinivasan
    Great service and staff! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Robert Mosack
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Chet Misiolek
    Great experience. Ronnie was great as well as the entire team. Definetly worked to bring a great deal together. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Katie Lemasters
    Nick and Ben were so helpful! Overall great experience. | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Simone Loveless
    Great experience. Second time coming here. I came in 2023 and just yesterday. Greg C helped me both times. He’s extremely kind and knowledgeable. | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Nagala Robinson
    Greg was AWESOME!!! I truly appreciate his patience in answering every question, as I had many and ALL were answered. Thank you, Greg!!! | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Lizzie Bebie
    | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Minna Mortensen
    I had a great experience at Ganley in North Olmsted with Ronnie B and Nick M. They were very patient with me and spent lot of time with me, treated me like family. I am very happy with my jetta. | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Griffin
    Had a great experience at ganley Volkswagen in north Olmsted! Savannah was a huge help and found the perfect car I was looking for. For sure coming back | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Chamier Wilson
    I had an amazing experience working with D'Angelo. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He was patient, answered all of my questions, and made the entire process smooth and stress free. Shop with him! | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Amy Turk
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Derrick Jones
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Nieshaa D
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Kathryn Kroszkewicz
    Was a great experience overall. Matt Geraci was great to work with and very helpful. Looking for a car can be stressful, but was thankful for all their help. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Chris Raidel
    Great experience! Matt Geraci was great to work with. Everyone was honest, down to earth, and to the point. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Bargar
    Awesome!! Candace was very knowledgeable about the cars and answered all my questions : ) | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ bryce grae
    Candace was very friendly and knowledgeable. She help me find what I was looking for in a car. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Parker Riemann
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Debra Wilson
    It was a pleasure working with sales person Candace - she went the extra mile, took her time to explain things in plain language and answered all my questions. I would recommend her to anyone looking for a car!! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ A M
    The staff here is amazing, I was slightly late (20 min) for my service appointment due to an issue with my alarm but Jordan still took me and let me know there may be a slight delay due to other appointments which I fully understood. However it took less time than she had estimated (1-1.5 hours) all in all it took about 45 minutes to | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Nataly Cabrera
    Amazing, smooth, friendly, no hassle experience! Ronnie was great!! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Bayan Hammad
    Selina was great & knowledgeable! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Megan Perkins
    Matt and team were super helpful in getting us a great deal for a new vehicle and trade in. Well worth the time. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Ben Stroh
    Ben was great to work with! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Zack Theriot
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Candace B
    Pleasant experience & low pressure. Left with my new VW same day! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Samario Hall-ford
    Love the service team. Always makes sure I’m well taken care of. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Othman Awad
    Delo was amazing. I couldn’t have asked for a better salesman. Got me approved almost instantly and left with an amazing new VW. Will definitely w coming back | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Ashonti Riase
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Becky Cross
    Ben is the best! I’ve been coming to him since 2014 and will keep coming back. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Buss
    We have been going to Ken Ganley VW to work with Ben Stroh for over 10 years. He’s a great guy to work with. We always feel supported and never pressured. Highly recommend ! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Chris Stanard
    Ken Ganley Volkswagen was very fair and very very easy to deal with. I’m very happy with their staff and how quick everything went wasn’t the normal dealership experience of wasting your whole day. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ joel diaz
    Service manager Logan was very helpful ! cool guy for sure ??. Thanks for your help ! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ B B
    Savannah was a big help and found me exactly what I was looking for! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Mema DTM
    Very bad customer service!!! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ MCC M
    Reanna ( hopefully correct name/spelling ) was excellent in service, answered questions I had, car was serviced in a great timely fashion and washed. Much appreciated. Lounge, water/coffee and sales staff always pleasant and happy to help also. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Owens
    Ken Ganley Westside Imports had the exact Subaru I was looking for and at a reasonable price. I cannot remember the last time I have had a car purchase process go so quickly and smoothly. Thank you to Ronnie and Nick in sales and Michael in finance. Well worth the drive and I would definitely recommend. Thanks | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Scott Jackson
    Great service and experience. Jasmine, Christopher, & the broader team have always been great with communication and delivering a great service. Thanks for delivering again. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Demery
    My visit to VW was great as always. Jasmine and Chris helped me and did a wonderful job. Thankful I have a reliable dealership to go to. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Cindy Weaver
    Jasmine was fantastic. In and out with tire repair plus more windshield fluid for the rest of this winter | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ gray faye
    Buy a car from Candace, best car sales lady out there ?? She makes car buying painless. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Maco Sgf
    Candace was an amazing sales woman she took care of me and a couple of my family members would recommend her to anyone | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Sonja Jovanovic
    Fantastic staff that always goes above and beyond! Candace is fantastic | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Aretha Johnson
    I purchased a 22 Tuguan on 12/18 and my salesman was Greg and his friend (Greg Car Guy Lewis) was supposed to make everything a pleasant experience since it's been over 10/yrs since I've purchased a vehicle when I say this has been the worse experience ever the lies and deceit that I was told is unreal I have messages to back up all | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ joel diaz
    I paid $200 for an inspection at a Volkswagen dealership in North Olmsted and was told I needed a new car. Instead of offering realistic repair options, I was pressured for several days to purchase another vehicle. I felt rushed and unheard. The very next day, I took my car to Galati’s European Auto Service and they repaired it with | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Viviana Kaizer
    High praise for Greg and John at Ganley! Greg has helped us find a vehicle for several years now, and each one has been ideal for the life stage we were on. I trust him and John with every car need we have. Couldn’t find a better group of people to get a stellar set of wheels from! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Mary Pigott
    Great sales experience with Matt G | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Kayla Dennis
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Anabelle Godfrey
    Such an amazing experience. Savannah helped me, was super kind and helpful!! | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Devin Howatt
    awsome costumer service | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Ashley McLemore
    Today I walked in to VW unsure of what I wanted or if I could even get a car. Ronnie was the first to greet me. Very polite with a huge smile. Before it was all over I left with a brand new 2025… Thank you Ronnie for taking your time and getting me the best deal .. very happy with my service… | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Eric Kaizer
    Had a great buying experience! John and Greg were very helpful and worked their butts off to get a deal we were happy with. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Katelyn DiGiacomo
    Savannah is the best!! | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Meg E
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Chrissy Mustacchio
    Purchased a new car and I have to say my salesman Candace was amazing! She was so easy to talk to and the process was extremely smooth!!! I highly recommend Candace if you are looking for a new car! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Grace Arndt
    | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Lorie Freelan
    Top tier experience! Waiting room smelled great, it was quiet, the couches very cozy! Service was done quickly and the service ladies were absolutely lovely! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Margaret Gould
    Great service for my vehicle. Reasonably price, knowledgeable team. Friendly efficient service 6 yrs now. Met the sales team this week. Purchases a new vehicle. Great working with Ronnie B | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Michael Browning
    Great experience and friendly. Really helpful!!! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Irene Geraci
    The car I currently have is the fourth car I have bought or leased with Matt We currently are leasing a VW Tiquan we have always used Matt in our car searches. He is very helpful and takes the time that is needed to explain things to myself and my husband. We will be doing our next car with him sometime this fall. Thank you. | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Mary Frances Weir
    Savannah Willson is the saleswoman you need at Ganley VW! She’s engaging, intelligent and will lease or sell you the car of your dreams!! Call her—she will make it happen! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Delorean Brown
    The experience was very easy fast Greg was a great salesman who made me feel comfortable a was very knowledgeable about everything an in giving me time to evaluate my options. Great atmosphere all the employees were very welcoming 10-10 keep up the great team work and leader ship in the dealership. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Mike Barna
    Had an amazing experience with Greg Carnegie 10/10 recommend | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Armstrong
    Greg Carnegie helped get us into the next lease with Volkswagen Ganley seamlessly. From setting up the appointment to going through options in the SE vs SEL, Greg was clear and worked efficiently. He dropped off the new car to our home address which kept us only visiting the dealership once, then helped promptly with a question we | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Aerica Bailey
    Always pleasant and courteous staff! I like this location the best!! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ john neeson
    Matt Geraci and the whole team were very helpfull and professional. Great experience. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Morgan
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ tj dunphy
    Awesome experience - came in for a test drive, doing some research on a few specific models I was comparing. Ronnie was my salesman and he was awesome no pressure and got me into a car that fit my budget - even when I thought it would be impossible to get the car I wanted with the terms I was looking for, based on my prior research. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Jim Coulter
    Recently, we purchased another car here. Easy experience. Thanks to John, Morgen, Ronnie, and Michael! | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Ed Blades
    Extremely friendly, knowledgeable and efficient. A great experience overall. | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Chad Hollingsworth
    I had an amazing experience at Ken Galey Volkswagen—it honestly reminded me that there are still great dealerships out there. Bill Chapman helped me through the entire process and somehow managed to beat the deals from the other eight dealerships I contacted. He was funny, incredibly kind, and an absolute class act from start to fini | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Tori S
    Service advisors are great! They keep in contact with you throughout the process. Incredibly nice and extremely knowledgeable! ?????????? | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Michael Simon
    Jordan is the best!!! She is so helpful and goes above and beyond!! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Egan Root
    | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ David Root
    Ben was great to work with and I love my new car! Thanks! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Mindy Stroh
    I always have a great experience here. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Molly Whalen
    savanna is the best!!! if you come here ask for savanna and she will help you get the best deal!!! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Rich H
    Matt Geraci took fantastic care of me. Listened to my needs and patiently worked with his entire team at Ganley Westside Importa (VW) including the Finance Dept. on a brand new VW. Grateful for Matt’s patience and support! High recommend!!!! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Tim Manco
    Im a year in with my second VW with this dealership. Nothing but positive experiences. Took my car in for service today and Jasmine was awesome. Definitely on top of it. They took me in early, and kept me informed throughout. Always a good job here! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Mia Sickles
    Savannah is a standout sales representative at the Volkswagen. She listens carefully to what customers need, explains options clearly, and makes the entire process feel smooth and stress-free. Her professionalism, responsiveness, and commitment to customer satisfaction is great! | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Peyton Williams
    | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Hollo
    Bought my third car from Ben, he is a wonder to deal with. Extremely professional and easy to talk to, cannot recommend him enough! If you need a new car, call in and ask for Ben! | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Jamie Bollinger
    Great experience with Matt Geraci! Don’t hesitate to visit the dealership and explore options. He will assist to find the option that best matches your needs. | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Gelsey Tinker
    Always so impressed with there customer service! I drive an hour just to go to this service department | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Brett Wonders
    Greatly appreciate the service team at KG Volkswagen. I had an issue with my TDI Passat and they were able to diagnose, confirm warranty coverage, and repair to satisfaction. When the job became more complex and required a longer stay, they were able to get me a loaner vehicle on short notice. Would highly recommend the team | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ David Pasters
    Jasmine Jordan Chris are great would never use anybody else | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Tkach
    Matt Geraci was fantastic! Truly a great experience buying a new car and trading in my old car. I couldn’t be happier with my purchase as it was wonderful all around. Thank you again! | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Romano
    Matt Geraci is a pleasure to work with! Thank you for your help | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Aretha Johnson
    Worst experience ever haven’t bought a new/used vehicle in over 10 yrs and Greg from the Volkswagen side was my salesman bought the vehicle a month ago still haven’t received the updated documents for the purchase I called texted numerous times before I had to just go back up there talking about they (Finance Department) emailed me t | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Kolis
    Savannah was an outstanding sales representative at VW she took the time to listen to all my needs and I will definitely work with this dealership again. | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Bridget McGinty
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    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Leon Harding
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    1/8/2026 12:00:00 AM | Google
  • ★★★★★ Kathleen Murphy
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    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Mielke
    Professional staff, excellent service. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jeremiah Des Forges
    As it relates from sales and service the last three years. I cannot be less satisfied with our lease experience. We will definitely not be doing business with VW Ganley North Olmsted And I’ll be making sure that none of our friends and family visit this location We were misled by our sales person and now on the back end, we are gett | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Brewton
    My sales person, Ronnie Brimlow, was excellent! Great sales, great customer service. He was very knowledgeable about the cars. Wish all sales people would have his personality and his demeanor. I will definitely refer him to all my friends and associates. | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Matt Evans
    Realistically, car shopping isn’t always the most ideal way to spend a day, but I can confidently say I have never had a bad experience here. I have purchased several vehicles over the years after receiving enthusiastic reviews from friends and family. Everyone I’ve interacted with there (across multiple departments) has been great—t | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Megan Kauffman
    | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ Marcia Gaige
    Ken Ganley takes such good care of their customers! Got a flat today and they were so accommodating! Reanna got me in last minute, Service patched my tire and they even provided transportation back to my house while the work was being done so I could make my husband’s doctor’s appointment. And Jorden went above and beyond by showing | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Matt Nowakowski
    Just bought a new vehicle and when it had to go in for service I was provided a complimentary loaner vehicle and Jasmine kept me updated during my repairs! She's a great asset and very thorough at her job! Thanks for taking good care of my new vehicle! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ ahmad jadallah
    Great overall experience and hassle free | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ Jamz Family
    Attentive and corteous thru the process. | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Emma Coreno
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    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Jo Posk
    Staff is always friendly and service is quick | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Marv Murchins
    This is a great dealership Harry and Myself always bring our Eurovan in for service to make sure its running at tip top shape, the staff is very friendly here and they treat us like family here and always make sure the pricing is fair. I will always bring my vehicle here and I recommend this dealership to all of my friends and family | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Jorden Kennedy
    The service department always goes above and beyond! | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Chris Wheatley
    Ganley service team is great every time I go in for service and waiting room is always great and the staff is always very friendly and welcoming, I would recommend this dealership for all of your service and sales needs | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Alex Blondet
    Friendly and very helpful. | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Cairns
    They're always very friendly and efficient at Ken Ganley Volkswagen. I know my car is in good hands! | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Onix Poskocil
    The staff is friendly and knowledgeable! Great service department! (And pet friendly too!) | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Austyn Mayeux
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    12/17/2025 12:00:00 AM | Google
  • ★★★★★ john ramgren
    The service at Ken Ganley Volkswagen North Olmsted was Magical!! Ben Stroh was fabulous!! He is the first car salesman I've ever dealt with that really wasn't trying sell me a car on the first visit, He really want me to take my time and make sure I was making the right decision while getting the very best price! He let me go home an | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Jasmine Nowakowski
    Love bringing my car in for service! Everyone is so nice! Makes having repairs done so easy! | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ FINN WHEATLEY
    The service department here is amazing and always makes sure my car is fixed fast and efficiently, the staff is always very attentive with checking in my car and makes me feel like family. Logan there manager is great and sometimes gives me treats. If i could give 6 stars i would | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Lanell Shavonnehamm@yahoo.com
    Jasmine is great! She continued to keep me up dated with the service of my vehicle, very pleasant, I appreciate her….. | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Gerald Hughes
    My experience at ganley's was very good people there were very professional good customer service and they treated me like a human being and will respect I enjoyed my time there while I was waiting for my car to be serviced I would recommend more people to come there due to the fact everything I have no complaints about keep up the g | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Tristan Baughman
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    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Derek Reese
    Quick and easy service. | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Becky Brown
    VW Service is quick and easy at this location. The staff is very knowledgeable. Thanks you!! We will be back | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Lexy Webb
    Deanna was great | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Marta Kertesz
    We are very satisfied with the service Ronnie Brimlow provided us at the VW dealership. We always buy at North Olmsted VW. | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ Brooke Tobicash
    Jasmine is always accommodating an her service is top tier | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ Meagan Welsh
    Jasmine is the best! | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Forcier
    They fixed my car in a timely manner and had excellent customer service. I highly recommend Ken Ganley Volkswagen of North Olmstead. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Andrea A
    Great experience. Fast service and very knowledgeable. Staff was great. Will definitely bring my car back here for repairs. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ William lundberg
    The crew in the service department go above and beyond every time I visit. I appreciate their attention to detail and friendly staff. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa B
    Everything was great! They are always helpful. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ brandon beam
    I had an appointment on 12/9/25 at 9 a.m. The shop got me back on the road within an hour. The crew was quick and professional and kept me informed throughout the process. I will definitely be back for all my service needs! | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Jon Warshawsky
    New Tiguan Turbo required a replacement chrome trim piece: Chris and team picked up the car at our house (not nearby!), dropped off a nice Atlas loaner, and had the work done in a few hours. Also kept me updated. Really first rate when this could have been an inconvenience. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ William Lundberg
    Great staff at the service desk. They took care of my car quickly and efficiently! Thank you ! | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Lewis
    Greg Carnegie is my salesperson and he always makes sure I’m well taken care of | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Emmanuel caldwell
    Greg was very knowledgeable and professional. Would definitely recommend to anyone interested | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ l brown
    The sale department was very helpful | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Chareeka Evans
    Greg was a great salesman! He was very knowledgeable and polite. Not your average sales person. I told him the car I wanted and he made sure that I got just that. Great communication, Great customer service, Great turnaround. | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Marchelle M
    I always get excellent service when I bring my vehicle in. They are thorough with the inspections and the service staff front desk is always so helpful and pleasant! I always text his location to my friends because I trust the service I receive. | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Drey Wiley
    Made my day | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Ron Brimlow
    | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ A. Queen
    I bought my first car from here and had a great experience! Greg was very nice, helpful, and made the buying process very quick and easy. I will definitely be coming back here for my next vehicle purchase! | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Herring
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    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Ameer Najjar
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Rosanne Brunello
    What a great experience I had today at Ken Ganley Volkswagen off Lorain in North Olmsted. 5 star for sure! | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Kellie Mayle
    Terrific experience! Seamless and efficient from start to finish. Ben Stroh did a great job! Thank you! | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Rosanne Brunello
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    11/23/2025 12:00:00 AM | Google
  • ★★★★★ Ali Al-Kanan
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    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Kay Seiple
    Worst experience from a dealership I've ever had in 65 years. Made a deal over the phone on a vehicle to be trailered in from out of state. They provided me with the sticker with VIN number and all options so I could verify it was exactly what I wanted. Drove an hour and a half only to discover well into the deal after providing my i | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ A Nof
    I have been going to this Volkswagen dealership for over two and a half years, and in that time I’ve spent almost $10,000 trying to fix my vehicle. Every winter, my heater stops working, and every year they “find” a new reason for the issue. I pay to get it repaired, only for the same problem to return the next winter with a complete | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Janice
    They provided exceptional service and promptly accommodated me. Throughout the car service, they kept me updated on the progress and even offered to pick me up with an Uber. Jordan, the service representative, was incredibly helpful, and I’ve decided to make this my preferred location for any vehicle maintenance needs. Thank you! | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Fred Hill
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    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Casey
    Their service department is 10/10. All of them are nothing but nice and helpful. They keep things single and don’t jerk you around with stuff you don’t need. Makes me want to buy another car here! | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Musarra
    VW in north Olmsted has the best service team out of all the VW dealers around. Jasmine was such a pleasure to work with. She was very thorough on the work that needed to be done and provided great explanation. They kept in contact throughout the repair process to keep me informed. I will always go back there for the exceptional serv | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Gartland
    I originally posted a poor review because my oil change took longer than I expected. Chris reached out to me to personally apologize. I appreciated that so I’m amending my review to 4 stars. | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Mykeda Poole
    Had my car towed there for Midas. Midas in Brookpark (Snow Road )misdiagnosed and charge me an arm and a leg. I sent it to Volkswagen in great northern and they found the problem instantly and fix it. | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Fred Gresham
    This is the second time that I have went to Ganley Volkswagen on Lorain road in North Olmstead. And they came through with flying colors, not 1 time did I hear them say. That were too busy. I mean, to be honest with you all. They just don't roll that way. And that Jasmine. In the service department. Well, to tell you the truth, she's | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Manon Neu
    Ronnie was incredibly helpful, patient and not pushy. Great experience! | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Chapman
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    11/4/2025 12:00:00 AM | Google
  • ★★★★★ alex barnhart
    Ronnie was awesome and did a great job. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Emmanuel Garcia
    Had a good and easy process getting into my 2025 Atlas. Greg was great in and out process will definitely coming back once my lease ends. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Elijah Valero
    Selina dejesus!!!! She is literally the best. She explained everything to detail i didn’t leave without understanding and i didn’t feel weird to ask a million questions. She’s literally the best. First time buying a car and i never thought it would be this simple and easy honestly. God bless her if you need anything don’t hesitate to | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Luljan Marashi
    Even 1 is to much. If I have a chance to put a zero I will do it. People do not spend money to buy a Volkswagen, they don’t worth even a penny. I have a Jetta 2014 and i bought it in 2017 with 28000 miles. For every problem the car has had, I have taken it to their service center and after 8 years of driving they told me that I need | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Mary Beth Faciana
    Ben and John are amazing! Been leasing cars from there for years. 10/10 recommend them. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Dunya Malkieh
    Great customer service and always do a great job taking care of of my car | Read Full Review
    10/24/2025 12:00:00 AM | Google
  • ★★★★★ Casandra Leventry
    They got me in within 3 hours and had my car fixed the same day. I felt the price was very fair and service was great! | Read Full Review
    10/24/2025 12:00:00 AM | Google
  • ★★★★★ Susanne Wykowski
    Very friendly and knowledgeable | Read Full Review
    10/24/2025 12:00:00 AM | Google
  • ★★★★★ David Easler
    | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Kim Handley
    Just leased my new Tiguan from Ken Ganley VW and had the best service! Selena was very helpful in explaining all the features and connecting everything. Would recommend this dealership to everyone | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Kali_Dow Ceramics
    Best dealer I’ve had my car serviced at! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Vicki Noble
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    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Rhino999
    Got a flat tire on a freeway and had my car towed to Ganley since I couldn’t get the lugs off. Since I was planning to get new tires before winter anyway, they were able to squeeze me in, get me four tires, and applied current promotional discounts on the 4th tire and alignment that I didn’t know about or ask for. Jasmine and the se | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Kinash
    Recently purchased my vehicle here. Had a lot better luck here compared to other Volkswagen dealers. | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Tricia Kimble
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    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Beau Shaniuk
    Selina D. and Ken Ganley North Olmsted were honestly some of the kindest, most helpful, & most trustworthy people I’ve ever worked with in the car buying world! They treated us superbly and helped ensure we walked out feeling confident about our decision. Selina was a pleasure to work with and helped us find the perfect used car for | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Filon
    Amazing service department! Fast, friendly, and through service! Thank you! | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Andre Nash
    Had a great experience ordering my car here. Friendly knowledgeable staff. | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Jake Rzepka
    Ben and Steve the best | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Rose Tolone
    I just wanted to mention the wonderful service I received from this dealership. I used to take my car to an unnamed Volkswagen dealership, their service was less than favorable. My experience at Ken Ganley Volkswagen was amazing from start to finish, the service manager Logan was very kind and knowledgeable and helpful. I will never | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Eric Starkey
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    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Violet
    The entire Service team is exceptional! You cant find better Service for your VW! | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ R San
    The service department at Ken GANLEY VW is AWESOME!! The attention to detail, customer service and satisfaction is a 10 stars out of 5 stars!! Especially Chris !!!! | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Buddy
    Great service experience!! FYI they are dog friendly. Quick service and good pricing I'll definitely be back. Second visit just a good | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Jason Damron
    Chris was wonderful to work with, service was explained clearly and completed on time! | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Jalowiec
    Always wonderful ?? | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Matt Seese
    Great experience. Quick service and very friendly! | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ James Barta
    It would have been better if someone would have let me know that it was going to take 4 hours instead of 2 before I started conversation after waiting 2.5 hours. | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Murphy
    Great experience from start to finish. They found the exact car I was looking for and got it in 2 days later | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Jaime Maldonado
    Excited to be driving my new GTI. I liked working with everyone who made me feel comfortable throughout the whole process. Thanks again. | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Bill Janitz
    Matt Geraci was a pleasure to deal with and every knowledgeable about everything I need to know about my Volkswagen Atlas! | Read Full Review
    9/14/2025 12:00:00 AM | Google
  • ★★★★★ Scott Jackson
    | Read Full Review
    9/12/2025 12:00:00 AM | Google
  • ★★★★★ Amy Lorius
    Always professional and very efficient! | Read Full Review
    9/12/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Hollis
    Great service experience from start to finish | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Zoltan kertesz
    | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Nick Jouriles
    Matt Geraci was very friendly and extremely knowledgeable about all the features available in each vehicle we looked at! Stayed late past his scheduled time to make sure we were taken care of. Would recommend going to see him! | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Bryan McIntosh
    Brought my VW in for service. Jorden and Chris are polite, helpful, and friendly communication. They offer loaner cars and UBER rides as part of the service appointment. Nice waiting room with free drinks as well! Highly recommend! | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Margie Kalkbrenner
    Matt Geraci was t h e ultimate 5 star Sales associate epitomized BEING Kind Considerate Respectful Patient Very Patient and Extremely INFORMATIVE! | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Anya Jones
    Yasser was a friendly salesman and very knowledgeable about the vehicles we tested. It was a quick process to get approved. | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★★ Muffy Wheatley
    Great place, quick service today | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Brown
    Had a great experience at Ken Ganley VW. Went in to check out a WRX that Matt L. posted. If it wasn't for Matt I wouldn't have found this amazing car. Steve was quick to greet us and helped us with every step. | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Christine Balk
    Matt was so helpful and great to work with! Thanks for helping us find a new car! | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Chris Wheatley
    Fantastic staff always a great experience when I visit for service, jasmine always treats my family well | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ eduardo vazquez
    Ben was amazing and straight forward with everything on my 2025 Vw Taos.Great experience | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Steele
    Dan was so great to work with and paperwork went smooth.. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ John Sonnhalter
    Matt Geraci is a pleasure to work with. Very knowledgeable about the Tiguan and made the car buying process seamless. | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ jackie jankovsky
    Super impressed with the help and knowledge of our salesman Dan W. He was very personable and not pushy! We also received a lot of help from his manager, Steve. We absolutely love our new Atlas! It is perfect for our growing family. Thank you guys (and Nick and Kelsey) for everyone’s help in making this purchase smooth and easy! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Diamonds Holsey
    | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Alex Canitano
    | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Diemer
    Ken Ganley VW Customer Service was EXCEPTIONAL for our visit with Ronnie & Bryan, in addition to Terry's help from Ken Ganley Subaru. Absolutely LUV our new leased ID BUZZ! | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Bill Purvis
    Amazing car buying experience! Dan in sales and Brian in finance did an awesome job! I will most definitely be buying from this dealership again. | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Fisher Brahler
    | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Virginia Pack
    Friendly staff with no pressure. Ronny very knowledgeable and helpful | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Ronnie Brimlow
    Highly recommended, great staff and even better experience | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Paul Preiszig
    My car buying experience at Ken Ganley Volkswagen in North Olmsted was the easiest I've ever encountered. I appreciated that I wasn't pressured into extras or additional services unless they were truly beneficial. They gave me a fair price for my trade-in and helped me achieve a payment that fit my budget, even absorbing the remaind | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Simone Polk
    Awesome experience. Matt is extremely professional and a detail oriented team member! | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Petersen
    Matt was very helpful as always and cut through the red tape and made the experience very easy | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ Sonja Jovanovic
    Fantastic staff that always goes above and beyond! | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Ellen McQueen
    I've had my car in 3 times for right front noise while turning right slighting since a month after I bought it. It's a knocking sound. The tech can never hear the noise. It's not consistent and didn't do it when I drive with them. I'm sure it's a brake issue as there was recall but now I'm out of the miles it allows for. I had an a | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Carter
    I had an awesome experience working with Ben during my recent car purchase. From the moment I walked in, he was welcoming, professional, and really listened to what I was looking for. Ben made the entire process smooth and stress-free, and I never once felt pressured or rushed. He took the time to answer all my questions, helped me e | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Graham
    Matt G is an excellent salesman. The best! Very helpful. Explained everything clearly and so we can understand. Thanks so much Matt! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Terry Wilson
    Outstanding service | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Kramer
    Matt Geraci has done a great job helping me with my lease, and it has been a painless, seamless process. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Sophia Estep
    Matt Geraci was absolutely the most helpful salesman I’ve ever encountered. He was so eager about the car & all of its features, & was very helpful at showing everything the car had to offer. He never tried to get me to buy a more expensive car, instead just get me into something that matched all of my needs. He was so wonderful thro | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Mateo Medrano
    I came in to look for a vehicle because I will be needing a new one soon and when I came in I was approached by a saleswomen named Selina. I told her what I was looking for and she was able to lead me down the right path and find the car best suited for my needs. She was knowledgeable, patient, and truly listened to what I needed in | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Erin B
    Selina is amazing!! She has incredible attention to detail, showed me all the features of the cars I was looking at and really worked to get me into something that would work with my budget and the features I wanted. If you go here, definitely ask to work with Selina, you won’t be disappointed!! | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Laila Radwan
    Selina was my salesperson at Ken Ganley Volkswagen. Not only did she make the process smooth, direct, and easy but she also made it a fun experience. Selina was very personable and didn’t make me feel like she was just helping me because it was her job, she made it feel like she just loves what she does and is passionate. I highly re | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Chris Pfitzenmayer
    Great buying experience. Super easy. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Lucian
    It was a pleasure working with Matt Geraci during the purchase process of my Golf GTI. He is very knowledgeable, friendly and professional. | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Carl Orban
    Had a wonderful experience purchasing a new car from Ganley V.W. Dan Walker was very patient and helpful. My wife and I enjoyed the experience and our new Volkswagen. | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Adams-Ringwalt
    Everyone treats you like family. They make your needs their number one concern and take care of you. They care and it shows in the little things they do. People always say, "Don't go to the dealership because they're going to rip you off!" Well I've never felt ripped off or cheated at KG and everyone from the Sales department to th | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Keegan
    Great experience—very professional, informative, and friendly. Selina and Bryan were both exceptional—knowledgeable, patient, and made the process smooth from start to finish. | Read Full Review
    6/15/2025 12:00:00 AM | Google
  • ★★★★★ Quinn
    Dan Walker was very helpful with trading in my leased vehicle for another lease. Much easier process than previous experiences at other dealerships. | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Abdullah Muhammed
    | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Chuck Lockwood
    | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Denise Miles
    I am pleased with the level of service I receive at Ganley Westside Imports (Volkswagen Service) the team is courteous and take care of my needs. Jasmine is awesome. | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Christian Davis
    | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ L B
    Amazing staff and service, told me it would be an hour for my oil change but only took 35 minutes. They had a very comfortable waiting area and the service advisor who assisted me kept me well informed | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Chris Joseph
    Everyone in the office was helpful and friendly, and even went so far as to offer me Uber rides home and to pick up my car. The whole process of updates being handled via text was very convenient and helpful. Their prices for service are also very reasonable. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Katherine S
    Matt Geraci was the best!! He was so knowledgeable about the cars. We really enjoyed working with him and were excited to drive off in a new Taos! Thanks again, Matt!! | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Dean Ciacchi
    Matt Geraci is the alpha of all sales men. I Patient and really listened to our needs and helped us make what we feel is the right decision in our new Taos. I wish there were more stars available than just 5! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Izabel Jovica
    Chris Wheatley did an excellent job helping me out. He is always the best to work with when my car is in for service. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ AVS Auto Group LLC
    Work with parts department and they are great | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Jovana Romero
    Had an amazing experience getting my first car! They were all very helpful especially Sonja who was helping me get the car. All very nice and everyone had a calm and happy attitude felt very comfortable there! 10/10 would recommend to friends and family. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Clyde Alexander
    Just dropping car off. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Dennis
    Was a pleasure working with Rusty Edwards during my visit to get my car repaired. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Code Zero
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Harivardhani Varre
    Everyone was really nice, and answered all my questions. Ask for Selina! She sold me my car in like 2 hours (and I’m hard to convince). | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Sherry Schmidt
    The service at Ganley Volkswagen in North Olmsted is amazing. All the personal are friendly, helpful and knowledgeable. Although I live in Shaker Heights, I have bought and serviced my cars at Ganley in North Olmsted for the last 24 years. I have recommended Ganley to family and friends and have always had positive feedback. | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Subrahmanyam Sreepathi
    | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Ziegener
    Couldn't get warranty work done in 2 days and gave my car back without it done. Now charging $1500 to do the work now that its out of warranty. | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Meeghan Hart
    | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ John Brinich
    Matt Geraci did a fantastic job help with a first new car purchase. Everyone at Ken Ganley West Side are very helpful and professional. | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Maria Mastroianni
    My experience was great. They were kind and honest. Would definitely recommend. | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Aaliyah Colon
    These guys are good . ?? highly recommend | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ hani hhat
    I have a great experience with Ken Ganley westside imports. Friendly people good vibes. Would like to thank especially Yasir my sales associate. Very respectful, caring and detailed person. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Naples
    Matt Geraci was very pleasant and easy to work with. He took his time and was very thorough in description of vehicle and features. His kindness and expertise went a long way. If you’re looking to purchase a VW, he is the guy! | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Denise Edwards
    We always get great service at Ken Ganley VW. The technicians are always quick and efficient. Our service advisor Rusty always takes great care of us!! | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Goode
    Thanks to Yesser & Bryan I was able to get a car in my budget in no time at all | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ 440ZnK
    | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Brandon
    I gotta say its the best volkswagen dealer I've ever been to and I'm gonna be staying with these guys. Very nice honest people that know what there doing. The waiting area is very nice too I wasn't even in a rush to leave I was enjoying my espresso relaxing ??. I'll for sure be returning ?? | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Justin Doyel
    Sonja Jovanovic is the girl you want to ask for when looking for a car, super friendly, very knowledgeable about all of the cars, and just a overall lovely person to be around. Will for sure be back to see her, and will be sending anyone I know to her. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Heth
    Matt geraci was awesome | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Heth
    Matt was very helpful I got the car I wanted | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Murello
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Rachel Pearce
    Just bought a 2025 VW Atlas. I LOVE it! I felt so taken care of at the dealer. It was a great experience. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Marisa Mozden
    Thank you Ronnie. He was very helpful and knowledgeable and answered all my questions and concerns | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Erin B
    | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Maddi Mozden
    Ronnie did great helping us out, highly recommend | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Maddi Mozden
    Ronnie did great helping us out, highly recommend | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Derek DeLamatre
    Great experience. Everything was straight forward. Staff was all professional and easy to work with would recommend | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Boccuti
    Just leased a new VW with Ganley Westside and my experience was great. Yasser was my salesman. He was attentive and listened to what I wanted in a car. Michael in finance was able to get me a payment I was comfortable with and was quick at getting my paperwork done. The manager, Doug came and talked to me about the dealership and see | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Katrina Haines
    The best!! So helpful and made everything go so smoothly! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Hurt
    If I could give this dealer less than one I would. This was the worst car buying experience I ever had. I wish I had of went to Streetsboro VW. They do not return calls. It's like they get the sale , then ignore any issues you may have. They took a month to pay my trade off which resulted in a negative mark on my credit . Then th | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Brad Mixner
    Matt Geraci was excellent. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Whalen
    Wow! I got my new VW Taos in 2 hours! The dealership has streamlined the process so the sale goes very quickly! Yasser was my sales rep and Nick Marshall was my finance guy. Unbelievable how fast it was to drive off in my new vehicle! Thank you! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Kenworthy
    Ben was absolutely great to work with! We will definitely be coming back next time! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Faith Courtney
    Although I didn't lease my current VW from this dealership, when reaching out to them for assistance they were very willing and friendly. When my current lease is up, I will definitely consider this dealership. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Heba H
    Got to work with Dan and Nick. Great team! They helped us navigate the car buying process smoothly and efficiently. 10/10 | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ John Bodo
    2nd time purchasing here and both times were the easiest and best times I’ve had purchasing a car. Everyone went above and beyond my expectations. I no longer dread car shopping! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Terrence Murello
    Very happy with our experience at Ganley VW North Olmsted. Dan was an excellent salesman. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Rodnika Phillips
    I’m giving Sonja the sales lady a really good rating because she was patient with me throughout this process and she understood me when i told her my issue about selling my car. Even though i didn’t sell my car to vw because it was the best choice for my situation she still was eager to get the sell. Upon arriving at the dealership s | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Dwayne Johnson
    | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ William Fletcher
    Matt Geraci was an absolute help! | Read Full Review
    4/7/2025 12:00:00 AM | Google
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