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Volkswagen of Canton

★★★★★(33)read reviews

1449 Cleveland Ave NW, Canton, OH 44703

(330) 265-2217 Ask About Our Service Specials!

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Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 12:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Ash Howell
Eric was very friendly, honest and informative. They made the trade in process super easy. | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Chakieyla Liggins
5 star experience. Initially spoke with Robert who was great and he passed me off to Zach who finished the sale flawlessly. The entire team is A1, great experience! Highly recommended! | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Matt Ohio
I had a fantastic experience at Kempthorn Volkswagen from start to finish. The entire process was smooth, professional, and genuinely enjoyable—I never felt pressured at any point. Bob in sales was a consummate professional—knowledgeable, patient, and truly focused on making sure I found exactly what I was looking for. He was honest | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Kathryn Allman
Worked with Kolin today purchasing our new 2019 Mercedes! He made the process easy and ,uncomplicated and fun!!! Exceeded all of our expectations!! Second car we have purchased from this dealership | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Nicolaus Cohen
had an oil leak on my 2016 VW Sportwagen. One month later my VW burns oil like crazy. Avoid at all cost. | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Daniel Block
Don’t buy anything from this place. Absolutely the worst people in the area. | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Michael Brechter
Alex was very responsive to any messages sent and was able to get us a test drive scheduled shortly after a car was traded in. Thanks for all your help! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ cara marshall
JR was the best to work with as well as everyone else in the building! i had the best experience with getting my new car! huge thank you to JR for being kind and patient with us through the process! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Amy Stoots
I had an absolutely fantastic experience working with Mitchell ! From the moment I walked onto the lot, he was friendly, professional, and genuinely interested in helping me through the buying process. He took the time to listen to what I needed, answered all my questions clearly, was very patient and never made me feel pressured. | Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ Michael Sartoski
terrible customer service, all around not helpful at all with anything i’ve had to do. unfortunately still have to go back to get something fixed on my car wish i could go to a different location | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Rachel
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1/28/2026 12:00:00 AM | Google
★★★★★ Eric “Bekket” Pavlik
Tuesdy Smacked a deer and totaled my wife's volkswagen, found one here same everything but with a moon roof! Friday at 2p.m I called, spoke with Jay told him I need a Christmas Miracle, he said alright Eric hold my beer, heard the phone slammed and heard a pair of sneakers screeching Within minutes Rachel from finance called, got squ | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Borin Phy
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12/27/2025 12:00:00 AM | Google
★★★★★ John Yo
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12/27/2025 12:00:00 AM | Google
★★★★★ Mattiedamacdaddy
This dealer has cost a lot of people a lot of money in some well documented cases. Do your research and don't go here. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Josh Null
I had a nightmare situation with Kempthorn Volkswagen and their service department which really could of been avoided with just some basic communication from their staff. No one their seems to communicate with each other and they certainly did not communicate with me regarding my car repair. I brought my car in to have some work done | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Margie Stocker
So I’ve been a satisfied Kempthorn customer for 30 yrs. I’ve looked at other cars and dealerships but no one compares. Ruth is so knowledgeable about the VW’s and in this day of computerized everything she makes it easy and enjoyable. Love love love my new VW Tiguan SE. Thank you and Cheers to Ruth, Ian, Jay and Donny you’re a refres | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Toby Hoy
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9/28/2025 12:00:00 AM | Google
★★★★★ Tonai Brown
The staff here are all so friendly and welcoming! I almost turned away from this place. Then I met Ruth and she was phenomenal, very funny and engaging through this entire quick process. I Mrs exactly what I wanted down to the people ambient lighting and she made it happen. Such a people person! I can go on and on about how well she | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Ann Kellogg
The car buying experience doesn't get any better than this. Thank you to Ruth, Ian and Jay. Ruth was so helpful explaining how to use the cars features. Ian made the purchase easy and simplified. He took time to to answer questions and concerns. No high pressure at all, just a easy and enjoyable process. Jay also helped answers que | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Hughston Lockner
Kevin was awesome and very friendly, worked through everything with me and got me into a new car, very smooth process and very happy!! | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Dean
Brought my vehicle in for service. Advisor was very easy to get along with. Helped me get into a loaner vehicle too even though I had never been there before. Definitely will be back! | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Patricia Bailey
Great place to buy a car and service it. Friendly people who always take care of what we need! | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Cara Gerber
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8/28/2025 12:00:00 AM | Google
★★★★★ Morgan Albert
Super friendly staff! Beautiful campus! They do great work! | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Justin Donald
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8/28/2025 12:00:00 AM | Google
★★★★★ Danni
If you read or follow my reviews— you’d see that I am passionate about customer service— I take it personally, even in my own business. With that being said, I’d like to say that the cashiers here— very friendly both times we visited, so thank you. However. To the older gentleman behind the Volkswagen desk— a smile, a hello, good mor | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Josh Null
had a nightmare situation with Kempthorn Motors and their service department which really could of been avoided with just some basic communication from their staff. No one their seems to communicate with each other and they certainly did not communicate with me regarding my car repair. I brought my car in to have some work done under | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Justin Donald
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8/27/2025 12:00:00 AM | Google
★★★★★ Trisha Smith
Bob and Donnie were amazing! Process was easy and love my new Atlas! Kempthorn always provides a great experience!! | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Sheila Hoffman
Bought a brand new Volkswagon with the nicest sales people but would NEVER EVER recommend the service there … rude makes you feel horrible if you have a problem they don’t try and get you in with any hurry even though everyone’s time is valuable so I am heading to the Akron location. | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Patrick Rond
Kevin and the entire team at Volkswagen of Canton came through in the best way. It's notable to have a pleasant large-ticket buying experience anywhere, but the Kempthorn team made the transaction efficient, fair, and advocated for what I wanted. They went so far as to DELIVER the new vehicle to my home 2 hours away!! Keep it up g | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ jay andrusiak
Don’t put oil in car after repair and destroyed the vehicle. Took zero responsibility. This place is a scam, beware. | Read Full Review
6/27/2025 12:00:00 AM | Google

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