Save on Volkswagen Service & Repair at a Local Dealer Near Albany

★★★★★ paul delnevo

I had a great experience working with Krystin from sales while searching for a new car. She’s extremely knowledgeable about the VW lineup—whether it was tech features, powertrain options, pricing, or anything else, she always had the answers. What really stood out was her approach: low-pressure, honest, and focused on helping me fin | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ David Boccio

I recently purchased a used vehicle from Nemer that wasn't even a Volkswagen, and the service has been the best I've experienced in my years of car buying. | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Bee Norwood

DO NOT purchase from this dealership! I purchased an Atlas back in 2021, soon after the engine light came on and I was constantly back and forth with engine issues. Each time they would replace a cylinder, 4 years later they never resolved the issue. Ultimately I was told by one of their service technicians that “it was a lemon and t | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ abigail -

Bought a car with Cadell he was a great salesman, very honest and helped me get my dream car. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ isabella cavanaugh

Cadell is great at getting you into your dream vehicle!! a pleasure to work with him and the entire team. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Robert Hoefs

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4/6/2026 12:00:00 AM | Google

★★★★★ Mikayla Friend

I wanted to take a moment to give a shoutout to the team at Nemer VW - especially Krystin. They made the entire process of upgrading to a new vehicle incredibly easy, stress-free, and genuinely enjoyable. This was, without a doubt, the best experience I’ve ever had at any dealership. Krystin was knowledgeable, patient, and truly wen | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Andrew Burkett

Cadell took great care of us and was a professional and excellent associate for our new lease on a 2026 Tiguan. We will be coming back to Nemer VW in Latham, NY! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Cambria Rass

Great service! Krystin is awesome! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Ramraj Bahadur

I stopped in to see Mr Cadell and his team. Keith and Mr Cadell went above and beyond. Thank you Cadell and Keith for you hard word | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Amy Frede

Just purchased a 2025 Taos from Nemer. Cadell Polydore was an incredible sales associate. He made the process of buying a car, which is normally stressful, a very smooth and fun experience. I’d highly recommend him and Nemer to anyone in the market for a new car! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Trisha G

The process of trading in my vehicle, to purchasing was simple and easy. It only took a few days to get everything together. Cadell answered all my questions throughout the experience, was very personable and pleasant to work with. :) | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Johnny Who

Poor quality of customer service by far when trying to actual talk to a manager of any sorts. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ John Presti

Very poor customer service when it comes to addressing customer concerns, would not send my worst enemy to this dealership not impressed one bit | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Mikayla Conrad

The team at Nemer were absolutely amazing. I give a big shout out to Cadell for helping me get out of my Kia and into this beautiful VW. Everyone was super helpful and understanding. Even after purchasing the vehicle Cadell and the team have been very helpful with the things I have requested. Thank you guys so much! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Emilie Smith

This is the second vehicle I’ve leased thru Volkswagen and it’s been an awesome experience both times. Archie goes above and beyond, would recommend 10/10. ?? | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Dan Karabin

Had a great experience with Cadell Polydore. He was a knowledgeable salesman, got me the car I wanted, and even worked with me to get the price per month that I wanted on the car. What more can you ask for? | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Jackie Spano

Bought my Atlas last weekend with Jacob and it was a wonderful experience! Super easy, fast, and informative. No non-sense and they made you feel welcome and they are all friendly. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Emily Lanchak

It’s not every day you get GREAT customer service anymore, but Jim D. did just that. I bought a Kia off of them back in September (it was a trade in that came with an issue they likely couldn’t foresee being a VW dealership). It took awhile, and some communication, a diagnostic from KIA.. but Jim replaced the part, fixed a dent in my | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Annalise Romagnoli

We went to Nemer to look at an Atlas. We worked with Mike and he was great! He was able to answer all of our questions and laid out all of our options. It was a pleasure working with Mike and I highly recommend him to anyone buying a new car. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Alex J Smith

Cadell provided amazing service and support during my lease trade-in. Truly made me feel apart of their family and it is clear he cares about his clients specifically. Sometimes when buying/leasing this is so hard to find. Thanks Cadell for going above and beyond to help! Very happy with my new Tiguan. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Nathan Ellers

Although I did not end up purchasing a vehicle through Nemer VW I did have an amazing experience working with Bill & Moody. Both were very happy to let us explore and we're tolerant that I had some rowdy children. The test driving experience and the negotiation process was smooth and they were willing to work with my situation. I wou | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Zachary Feinberg

Took forever to get them to test and get parts (I understand parts are taking a while to get but the appropriate testing was not done until 3 visits later). Finally after listening to me and testing the VW care module was faulty they repaired it. Only issue i have is I left something in the back of the Rental and they just took it. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Brittany Keegan

Excellent Customer Service! Great Communcation, Friendly! Will be back for sure!! Cadell Polydore ???? | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Jackson Crawford

Cadell took great care of me getting me into my gti. Thanks to the nemer team for making this as easy as possible | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ jackie Wilcox

Cadell was amazing through the entire buying experience! I will only come to Nemer for all of my cars needs! Awesome job, Cadell and Jim!! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Edward Dykeman

10 out of 10 for service from Cadell. Will come back for our next vehicle. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Sherri Taylor

Everyone was polite, friendly and very helpful we had a great experience, thank you | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Kelly Swart

Very knowledgeable, polite and courteous staff. | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ lisa perry

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2/15/2026 12:00:00 AM | Google

★★★★★ Lucas Smock

Just purchased a used Jeep for my daughter from Jacob at Nemer VW. Great experience. Car shopping is not my favorite activity but Jacob and his team made it quick and painless. He kept his promises and communicated very well. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Dzavid Gutic

I can’t believe it …. All services Nemar is coasting much more than other like Cooley motors vw… same oil sintetic for passat vw in Cooley is $89 …. Nemar vw in Latham is $109 ? So before you go to Nemar…. Call Cooley motors… | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Eric Prusaczyk

Bought my new 2024 Jetta and yes, they skipped my delivery charge as it wasn't available for 3 weeks, thanks Archie. Upon delivery they let me drive off the lot with a broken CPU system and cock eyed steering wheel at lets say @6pm stating that everything would be handled upon a return to the shop as it was late and they couldn't fi | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Melvin J. Snoddy

I’m glad that I shopped for my car at Nemer in Latham, NY. My sales representative was Cameron Brooks. I had a very smooth and transparent experience. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Lauren Rose

I will never recommend for anyone to have their car serviced at Nemer Volkswagen. After bringing my car in MULTIPLE times for a check engine light and spending THOUSANDS of dollars, I was told the issue was resolved (on two separate occasions) all while the original issue continued. Avoid at all costs. Go to another Volkswagen servic | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Justin Matheney

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2/8/2026 12:00:00 AM | Google

★★★★★ Peter Gryga

We have bought 2 vehicles from Nemer in the past 5 years. Let’s just say our experience was less than desirable. Both times, the sales person was extremely condescending and trying to bully us into spending more than we wanted. They snuck a higher APR on the loan knowing we could get a loan 2 points lower from our credit union. Fortu | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Brian Leto

Always a wonderful experience! Everyone in the service department is so attentive and on point. They keep the customer updated throughout the whole process . Highly recommend ?? | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Justin Burd

Need to give a review of Nemer Volkswagen and the awesome experience I had with Christian and everyone else at Nemer VW. I owned a 2013 Golf R about a decade ago and took it to Nemer VW for service. Even though I bought the car from a different dealer, I didn’t have a good experience with the after sale treatment. Nemer VW treated me | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Alicia Tracey

Nemer Volkswagen of latham is genuinely a good place to buy a car. I dealt with james twice.And i've had the best experience with him. I feel like he cares about his customers. He shows you on paper the best deal. He can give you and explains everything in detail. I feel like he goes above and beyond to make you feel comfortable with | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Tom Kingsley

Everyone at Nemer VW was friendly, honest, happy, and professional. We never felt pressure! Our experience was a breath of fresh air. Every dealership should study this business model. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ AnnMarie

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2/1/2026 12:00:00 AM | Google

★★★★★ Elizabeth McMurphy

Not sure if I left a review before when I was happy with my car but, everything since the day of my trade in has been nothing but back and forth. Sales is one thing but service is a whole other thing. Was told a part couldn’t be covered under my warranty because there was “goo” on it. I’ve had my car for a little over a year and just | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Miguel Nunez

I love the business yall welcome me with open arms and yall showed me love we was all on the same page I would definitely recommend someone if they need a great car with great service and Jacob and keith was wonderful and very helpful and committed | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Nuiin Jensen

I don't know why every time when I take my tiquan over here for the service the woman at the garage service Pam always raised her voice at me when I was next to her or not even take a minute to listen or wait for me to finish the word. No greetings, no asking when I was looking for help. Jacob is our salesman from last year. He was e | Read Full Review

1/4/2026 12:00:00 AM | Google

★★★★★ Brooke Littlefield

Archie was fantastic and so easy to work with. The whole process was seamless and Archie was so caring and informative. He even called to check in a few days after to make sure I didn’t have any new questions. Would recommend time and time again! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Laura Stetson

I spent 9 beautiful years with this ride....on the day the release was announced - I immediately called Nemer to ask if they were getting the #pinkbeetle. The staff moved so fast to confirm and reserve this car for me. Was a little sad to say good bye to her but it's time for something bigger. It was my pleasure to return her to Neme | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Jamie Myers

Went in and purchased my first VW and I love it. Krystin Strand was my sales person and she was great from start to finish. She was also very knowledgeable about all the vehicles that she showed me. I would definitely recommend working with her for your next vehicle!! | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Daniel Hicks

Excellent group of people there. From their sales department to their service, Nemer has gone out of their way to give me the best bang for my buck. I bought here by Passat from here and I get all my service done here and it’s always super efficient. The interior is very nice and welcoming as well. I would highly recommend if you wan | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Hal Folmsbee

Awesome sales staff, no pressure and willing to work with you. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Angela Furgerson

I bought my 25 Tiguan from Michael Flood and it was an absolutely incredible experience. Made me feel very comfortable, and genuinely a fun time at the dealership. Never had the best luck with car dealerships but Michael and Nemer changed our minds. Thank you Michael for such an awesome experience and if you are in the market I’d de | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Bailo Bah

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1/1/2026 12:00:00 AM | Google

★★★★★ Star D

The service was fast, and everyone was so courteous and helpful. | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Steve Struzinsky

I recently sold my car to Nemer through the KBB instant cash offer. I submitted the information in the morning and the transaction was complete by lunchtime. The staff were friendly and helpful and the transaction was efficient and painless. Definitely recommend. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Marisa Mayer

The entire dealership was friendly and easy to deal with. We were very upfront with what we were willing to pay and they made it easy to negotiate. Our salesman Jacob was super helpful and continued to follow up to make sure we were happy. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Kyra Shetsky

Went to Nemer to look at a VW. Jacob was super helpful and gave us all the information we needed and answered all questions to make sure we were making the right decision. He didn’t make us feel pressured when making a decision and even gave us a couple of days to decide to make sure that we were making the right decision. 100% would | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ For Now

Pam in the service department was extremely helpful with explaining to me what was going on with my vehicle. She seemed honest and friendly. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Kim D

This was my very first car purchase, and all of the staff here made it very easy and stress free. I worked with Paul and he was so knowledgeable and answered all of my (many) questions. I can't recommend this place enough, and definitely ask for Paul! | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Chakula Brooks

Bought a Chevy equinox from here it is running great. Cameron Brooks is the man to see very knowledgeable and helpful and honest. | Read Full Review