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Northtowne Volkswagen

★★★★★(60)read reviews

6750 N Oak Trfy, Gladstone, MO 64118

(816) 895-7839 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Jeff Burgess
Prompt service and comfortable waiting area with good work stations to setup my laptop and notes. | Read Full Review
4/21/2026 12:00:00 AM | Google
★★★★★ Patricia Kinlein
I cannot say enough great things about Northtowne service department, particularly Barry! I took in my daughters 2012 Volkswagon Beetle that has an aftermarket warranty I purchased. To say the warranty company is awful is an understatement! They are so bad I reported them the Missouri Attorney General. With Barry's unwavering support | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ ANDREW A
Quickest and lowest stress car buying experience I’ve had so far. Kevin was very knowledgeable and kind as well as the rest of the team. Got me the price point I needed while also getting me into additional coverage on top of that and still staying in my price range. VW are great cars and the dealership was a great experience over al | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Ansong Benard
Great service. Special thanks to Barry | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Bobby “Bobby” Curley
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2/26/2026 12:00:00 AM | Google
★★★★★ Alex Matthews
Bought an atlas from Mike smith, knowledgeable and friendly, dealership is family friendly and welcoming. They have a room with some toys and a tv which made have our kids with us a lot easier | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ Dnd Je
this place just be wasting time they’ll straight up call you letting you know a car is available next minute once you call back they’ll tell you it’s sold just playing with my time | Read Full Review
2/13/2026 12:00:00 AM | Google
★★★★★ Anooj teja sudarshanam
I had a great experience working with Robert on my recent Volkswagen purchase, which was handled primarily over the phone. From the beginning, he was transparent, patient, and professional throughout the entire process. I worked with multiple dealers across different states, and Robert stood out because he was straightforward with p | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ S Afzali
I highly recommend this dealership if you are shopping for a vehicle. My family and I worked with Mike Smith yesterday, and it was by far the most genuine and comfortable experience I’ve had shopping for a car. Mike is extremely knowledgeable, patient, and honest. He never made me feel pressured, plus he’s got a great sense of humor! | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ Mohamed Elkashef
Such an inspiring story I read online about these guys taking care of their customers. Good job | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Drew Roeder-Bouge
Northtowne VW Service makes scheduling an appointment harder than any dealership I've ever dealt with. Their AI scheduling service, can't ever understand what you need, their online site to schedule doesn't show any appointment times available to book, you call and talk to the operator and they transfer you to their AI booking servic | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Eric Schmidt
Big thank you to Dakota & Matt for making my son’s VW Tiguan experience perfect again today! We have been buying / leasing cars from you guys for years and I’m telling you there is no better place to get a deal done in the metro with no hassle and zero bullshit to deal with period! You always feel like you leave with a fair deal than | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Harrison Whitworth
Had an incredible car purchasing experience here. Highly recommend Dakota in the Sales department. He was very nice, honest and knowledgeable about the Atlas Cross Sport I was wanting for my family. 10/10 service. Thank you, Dakota. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ MS
Not your typical car buying experience. We worked with Kevin Montalto in sales and Thomas in the finance department. Both were extremely knowledgeable, professional and helpful. A low-pressure environment where they didn’t play the usual “games” found when purchasing a vehicle. Heck, we even got the deal worked out over text. Would | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ alejandra Andrade
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11/27/2025 12:00:00 AM | Google
★★★★★ A Cutt
Greatest dealer ever! Just read about your outstanding customer service. You are a blessing in a time that people really need blessings. Thanks for doing what you do! | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Johnny
We took our car to Northtowne Volkswagen after an accident because of a starting issue, and this has been the worst experience we’ve ever had with any shop. The body shop did shoddy, half-finished work, dragged the whole thing out for OVER TWO MONTHS for ONE door. and still didn’t even install the door correctly, the handle is extre | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Joshua C
This place sounds like a great dealership. Which "great" and "dealership" kinda create an oxymoron. Well ive read good things about them. If they're really about their customers they would stop selling Hyundai's and start selling Toyotas. Toyotas will last far longer and are so much more reliable. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ J R
Read a news story about these folks making things right so tip my hat to them. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ T A
Heard about you guys taking care of customers. Great job guys. Especially with the current economy. I wish everyone was back to COMMUNITY instead of profit. But blessings to you guys for standing up and doing the right thing | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Brian Feely
Just read your story about taking care of a customer who was out of warranty. Community, small business, taking care of each other. That's America. Thank you for being, not only decent humans, but for living by the simple business model of treating people how you'd want to be treated. Great story to wake up to during this nightmar | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ A W
Wow the used car guy that people actually say nice things about, congratulations on your newfound Fame!. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Jennifer Nugent
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11/2/2025 12:00:00 AM | Google
★★★★★ Brian Smith
I'm in Ireland. Read about what you did for the college student with the 85k Hyundai. 10 out of 10 to you for exemplary service. A joy to read about. Brian | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Connor
I read the news article, if a trip to the southern US and my need for a used car line up anywhere near each other I’m headed to these guys. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ paul delgado
Shout out to JP and his crew for helping me, appreciate there support in the community | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Brian Rowcroft-Ivy
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11/2/2025 12:00:00 AM | Google
★★★★★ Keith McNack Jr
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11/2/2025 12:00:00 AM | Google
★★★★★ Zachary Hicks
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10/27/2025 12:00:00 AM | Google
★★★★★ Korinne Martin
Highly recommend! I came in a couple days ago for a test drive and Kevin helped me with a few cars i was interested in. I really liked the Taos, but I wanted to sleep on it and shop around. When I came back ready to buy, Kevin & Team were incredibly accommodating and up-front about the process. the experience was great and I definite | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Daniel Linville
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10/27/2025 12:00:00 AM | Google
★★★★★ Richie Martell
The easiest & most straight forward dealer I've ever dealt with. Our salesman Kevin was great and the GM Russ was one of the most genuine and authentic people we've ever done business with. We're so happy with our Atlas and Northtowne has earned our business for good! | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Anthony
Super awesome place! Jerry Hall was great to work with. He got my deal done fast and the numbers to my liking! I was amazed!! Defiantly will pass the good word around about this place to people I know looking for a ride themselves. I'll be back when I'm ready to purchase another vehicle for sure!!!! | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Elise Bartlett
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9/27/2025 12:00:00 AM | Google
★★★★★ yuricel fernandez
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9/27/2025 12:00:00 AM | Google
★★★★★ Liz S
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9/27/2025 12:00:00 AM | Google
★★★★★ Sandra Carter
Barry worked my car in for service when a warning light came on. He was most helpful and kept me informed about progress on the repair and replacement of parts needed. | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Jake Blake
GO TO NORTHTOWNE NOW!!! They are giving over $6000 off a 2025 Jetta S. I had a buddy go get one Saturday for 20k FLAT OUT THE DOOR!! Just ask and they’ll do the deal. | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ David Thompson
Matt provided stellar customer service & beat any price we found. We’re happy with our purchase & can’t speak highly enough of the customer service. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ shane green
Best car buying experience ever-hands down!! Unlike the other VW dealership (where we were shopping-dealership not to be named), Kevin M., with Northtowne VW, provided consice answers to ALL my questions-over the phone-on Wednesday evening, just before closing time. He didn't request to schedule an appointment for the next day as to | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Taylor Adams
Northtown got me a Jetta S for 20k FLAT!!! Almost 6 grand off msrp is crazy, and no back end or anything. Go and get this deal now before it's gone!!! | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ paula wyant
Highly recommend! We worked with Robert and he and the team are professional, courteous and knowledgeable. We won't go anywhere else! | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Kasia
Came in with my husband to check out lease options for an EV. Kevin M. helped us out with explaining our options and doing the test drive. Very knowledgeable and pleasant. Kevin made us feel at ease and made the whole experience enjoyable. Thank you! | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Tina Kirksey
This team was introduced to me by James from Northtowne Hyundai. They were extremely awesome in their efforts and got me a really great package and an awesome car. | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ kathryn thomas
We had such a positive experience with the lease of our new Volkswagen ID 4! Dakota was the sales representative and he did a tremendous job from start to finish. He was extremely personable, professional, knowledgeable, communicative and a pleasure to work with. Thank you Northtowne VW for your dedication to outstanding customer | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ Megs B
I have called several different occasions to make an appointment about a recall. They never call back! I would go here for service! Considering this is where my VE was bought from, I would like ti take it there. Service dept is horrible! (Also she supposed to be given a rental, never have one!) | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ Bobby N Tiffany Reed
The service line for appointments doesn't answer, dead no dial tone... service writer extension rings and resets and rings again and again with no answer... fortunately their outstanding sales department manger and salesmen Didi are very responsive and set up a call back, ty | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ Lisa Shaw
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6/27/2025 12:00:00 AM | Google
★★★★★ Robert Huster
We recently brought our 2019 Tiguan in for service. Scheduling the appointment online was straightforward and availability was timely. Bobby was our service advisor and our experience was great. He reviewed our past service history and advised what was recommended considering the vehicle's mileage. There was no attempt at upselling a | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Sam Palmer
Bobby is the best service agent in the world. My vehicle feels new after new brakes. | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Mike Brogoto
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6/27/2025 12:00:00 AM | Google
★★★★★ Tasha Parker
If you need a new car , salesman Dakota is the person to work with. He listens and understands what you’re looking for. He went above and beyond for my daughter to help her get the new car she deserves. The finance manager was also amazing. No high sales pressure you get at other dealerships. | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ Andrew Vaughn
Had a great experience purchasing a new Volkswagen! Fast and friendly service. Would recomend anyone looking to buy a new car. | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ Barry BartlettJr
Service is always great , and people there are helpful and friendly. Great service department. | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ jo co
Dakota was the kindest salesman I have ever had the pleasure of working with! After a poor experience with the Lee’s Summit location, he promised and committed to an honest, professional, and kind approach! I can’t recommend that if you’re considering getting another car, get it from the Northtowne location! Ask for Dakota! & Additio | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ Brandi Hampton
Shane Ott is great! I love my new Jetta Sport!! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Joseph Gilligan
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4/27/2025 12:00:00 AM | Google
★★★★★ daniel jovanovic
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4/27/2025 12:00:00 AM | Google
★★★★★ Bernardo Garcia
We leased a 2024 Atlas with them. Micah, Kevin and Russ all made it very easy. Didn’t have any hidden fees or random price changes. They told us a number and it was the amount we paid. No surprises unlike basically every dealer experience we’ve had. We had to surrender the vehicle due to overseas military orders and we were in and ou | Read Full Review
4/27/2025 12:00:00 AM | Google
★★★★★ Devious Uno
Good experience so far. Made a deal ready out the door price. Only time will tell of it can be a 5 start. | Read Full Review
4/27/2025 12:00:00 AM | Google

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