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Heritage Volkswagen, Inc.

Heritage Volkswagen, Inc.

★★★★★(93)read reviews
4305 Jonesboro Rd, Union City, GA 30291
(770) 450-6507 Ask About Our Service Specials!
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    $10 Off Front Wiper Blade Replacement*Click Here for Details
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    $20 Mid-Week Special*Click Here for Details
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    $109.95 Oil and Filter Service*Click Here for Details
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    $25 Off Genuine Volkswagen Battery*Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 01.01.26 and 03.31.26
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    $35 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Get a $100 instance rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Jesse Pratt
    Prompt. Easy to work with. Professional staff all around. Great experience. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Brown
    Fast, efficient process to purchase our new vehicle. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ April White
    Waited awhile but staff was very pleasant and accommodating with working out great deals and customer care. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Dannie Lockett
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Sharnell Hustler
    Best customer service ever | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Amiyah Williams
    I had a great experience with Mike at Volkswagen Heritage! He always goes above and beyond to make sure my car is well taken care of. Mike is not only knowledgeable, but he’s also honest and genuinely looks out for his customers by helping me get the best deals on maintenance. It’s rare to find someone so reliable and easy to work wi | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Sheila Cooper
    Your team has been so helpful with my car and with leasing a second Atlas. Thank you for your kindness shown to us. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Heidi Rudolph
    Had a great experience at this location! Called the day before and spoke with Darrick who was super gracious in answering all of my questions & booking my appointment. Once I arrived I was also greeted by Darrick who was my service advisor. He made sure I was aware of what was going on with my vehicle as well as all the warranties th | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Debra Lowmiller
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Edwin Cooper
    Our lease came through the service by Mike in the service department. He took care of us and introduced us to Milton in sales who helped up secure our 2926 Atlas lease. Mark working with Milton and Mike in finance made our day enjoyable. God bless your culture at Heritage. Dr. Edwin m. Cooper Jr | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany C
    Go to Mark!!!!!!!!! 1000 ???????????? Best Customer/Sales Service you will ever get!!!! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Grainny
    Everyone was super nice and everything was done in a timely manner. Nothing pushed, only politely suggested. Big win for me, I don’t know about the rest of yall but if anything gets pushed it’s the quickest way to get me to find the door and never return. I’ll be back to Heritage VW. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Chris Barry
    The whole team was great and the process was smooth. Sir went above and beyond to make sure I was taken care of. Couldn’t have asked for a better sales rep and buying experience | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Pamela Preston
    Very nice experience | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Christus Chimaroke
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ MARRTEEN GUY
    As crazy as it sounds, I drive an extra 15 minutes out of my way to go to this Volkswagen dealership. The staff is pleasant and knowledgeable, and if I need a loaner, they actually have them available. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Alvis Sims
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ LOWIE74
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Tabetha Turner
    Update: Our experience on the day we purchased the car was great. It’s been all downhill since then. Poor communication and no follow up. Disappointing experience and disappointing to have to change my review. I’ve learned a lot for future experiences. Five star experience. I had the pleasure of working with Courtney when purchasing | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Baron “MR DEE 142” Delaigle
    Each time I visit I left there with something not resolved or not fixed even after bringing it to the advisor's attention. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Candice Harmon
    | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Stephen McDaniel
    Mr. Lamar Love was great. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ ajett50
    | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Donna Turk
    Excellent service provided by Lamar. He kept me informed about my car and when the service would be completed. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ A NR
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Wilt
    Friendly and quick! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Caio Silva
    | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Scullark
    Darrick provided great information regarding my next tuneup which is 100k miles. He was very personable and gave great service. The customer service keeps me coming back. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ arianne hunter
    Great service!!! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Garcia
    | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ assih prince
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Frances Turner
    Best VW in GA. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Kalisha Haynes
    Courteous and friendly. Very knowledgeable. They went above and beyond to get the issue resolved. They informed me of what was going on and gave me realistic explanations. I will be getting my cat serviced here from now on | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Steve Mrozek
    Mike Betsill was great and upfront with details of services performed! Thank you! | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ BJ Westbrook
    Laura is always great to work with. This location is fast and efficient | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Joe Raymond
    | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Haig
    Excellent Service. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Emily Forkel
    Great service expierence | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Armando Perez
    Everything ,kindness ,fast.. everything good | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Diamond Motley
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ James Stroud
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ kevin walker
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ María del Pilar Osorio
    Excelente servicio | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Vickie Hicks
    Service was great and wait time was shorter than expected. Thanks Darrick Hudman!!! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Charlie Harris
    I took my 2018 VW Atlas on thirsty 3/12/2026 and picked it up on same day the service was done quick and great service very good service repair very quick thank you Ramses Blalock | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Deshawna Howard
    | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ J Brewington
    Sales person Dennis and Sales Manager Corey were such a delight to work with! I would have rather done all the financing paperwork on a computer as the finance associate could not have been more off-putting. Maybe that was by design. Luckily that interaction was the very end of the journey. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Ray Covington
    Battery was exchanged quickly. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Qlife TV
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Positive Beatz Negative
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Arvind Sarathy
    Bought my first VW from Heritage and could not be happier! Came in for my first free oil change and was completely taken care of by advisor Darrick Hudman. He was very knowledgeable and had me out in no time. What a great experience!! | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Esther Stephens
    Darrick L Hudman very professional He was very detailed about service I needed for my car. He made me feel like family. That one family member that you can go to about anything. Keep up the good work Esther | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Allana Green
    Darrick saved my day today! He saw me spiraling with stress from another’s dealerships mistake, and helped me walk out of the service department later in the afternoon with a huge smile on my face. He truly cared for me and my situation, something we don’t often expect anymore. If you need a service representative, I couldn’t recomme | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ hj hh
    Nate is great help! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Glorida j
    Derrick was very polite and knowledgeable. He explained things in a way I could understand. They we t e pretty quick as well. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ William Devlin
    Amicable, professional and seem to be very knowledgeable, I won't know how great the work is until a future time.. things are working great for now but only the future will tell.... they present themselves well. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ lisa gantt
    Great service! My service advisor Mike is the best! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Kinsey
    I have always had a very good experience at Heritage Volkswagen | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Steven Franco
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Janis Striggles
    I consistently rate the experience of Heritage Volkswagen of Union City with a perfect 5 stars, frequently highlighting the exceptional professionalism and attentive care provided by the staff. In particular, services managed by Darrick Huffman are characterized by a smooth, hassle-free process that prioritizes customer satisfaction | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ carlos mendez
    I had a very bad experience with this dealership. I went there for a diagnostic and they told me the car needed a new engine wiring harness and that they had to overlay a sensor and bunch of other nonsense stuff. They quoted me almost $5,800 for the repair, which made absolutely no sense for a car that is barely worth $5,000. They a | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Tiphanie Lee
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Avrielle Hinds
    12 years of excellent service! Mike always takes great care of me. | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Arlando Hadden
    Came in to get my car serviced for the first time. Darrick was my service advisor and very helpful. He let me know everything they were going to check why. Process was smooth and i plan on coming back in the future. | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Travis Howard
    Service was very good and fast. Nate was awesome, really helped me get in and out All that being said $150+ for an oil change, no car wash(they used to do that) and windshield wiper fluid not top off. I’m told almost every visit of low brakes even after they’ve been changed. Nate’s service is good he tried to look out but I don’t thi | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Kimberley Landers
    My experience with Heritage Volkswagen for my 20,000-mile service was nothing short of phenomenal. My service representative, Mike B., always goes above and beyond to ensure that all my mechanical needs are met and that I feel comfortable during the waiting period. What truly set Heritage Volkswagen apart was when the technician who | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Frazier Brian
    It was a great experience thanks | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Amil Bowles
    Over the past 5 years I've had my car serviced at Marietta Chamblee and Austell. Union City VW by far provides the best service. Service Manger Nathan was exceptionally professional and knowledgeable. I highly recommend Union City for any VW service needs that arise. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Curtis
    | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Mona Dorsey
    Dennis L. was the salesperson I had the pleasure of working with. He was very professional and attentive to the things that I was looking for in a vehicle. I am very pleased with the choice I made in coming to Heritage of Union City. | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ King Perdue
    I loved my first experience with buying a new car. Bre made me feel comfortable and confident about what I was getting and I love my new Volkswagen Jetta 2026.! Thanks Bre will be back again….. | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Jasmine Terrell
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Kenya Peck
    Great customer service..Nate and Laura are the best, always going the extra mile to make sure my experience is a good one. | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Aye phaphol
    Quick negation with smooth transaction | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Nakibiyah Victoria
    Mike and his team were great at assisting me with my recall service; however, I did feel like I paid an additional $177 for a diagnostic service that stated the exact same information that I received from the free AutoZone diagnostics that I had done the day before. I provided Mike with the AutoZone paperwork for review and he stated | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Toria Prather
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Sean Rust
    Helpful, courteous, knowledgeable team. Explained the process from start to finish and even sent a video with commentary! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Andrews Owusu
    The best place to shop, with no hidden charges. I enjoyed trading with you | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ David Campbell
    IF YOU ARE BUYING A BATTERY READ THIS!!! **BEWARE** The WORST dealership experience I have had in my 20 years of owning a vehicle. Called to get a price on a battery. I wasn't asked the year make or model of my vehicle. Instead I was asked by Ramses what features my car had such as lane keep assist or frontal collision. He then quot | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Savior Film & Entertainment
    Good service | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Olivia Wilder
    My sales rep Milton made this flawless. He had the car outside and ready when we got there. It was not a long drawn out ordeal. It was a very pleasant visit and I love my new car thank you Heritage Volkswagen, Milton thank you. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Teresa McLaurin
    Excellent | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Crystal Holmes
    | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ T Powell
    Very quick process. Service was great and handled with care and precision. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ L. Bradley
    Service was excellent. Zero hassle to make a sale. Willing to work with me as a customer. Accommodating on the price. Everyone received a great deal. Did I mention excellent customer service? VW wasn't my first choice in the list of cars I was considering to buy but the service received initially on this sale was worth it and I look | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Southern Crafter
    Great | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Jackson
    Service Advisor Ramses kept me informed about the process, costs and estimate time of service. He was very kind and cooperative. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Robert and Debbie Tuck
    I appreciate this service department! Very communicative and listen to any concerns that I have regarding my car. Getting checked in and checked out is even a smooth process. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ TRAP FOODZ ATL
    The theater room was the best part lol...I watched movies the entire time in a lounge chair...I was too comfortable.... The wait time I didn't realize lol | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ David Tucker
    Brought my daughter's 2013 Tiguan in to have the clock spring replaced under the VW Warranty extension. The repair was completed but I was informed upon checkout that all of the steering wheel components were not working due to a short and that the steering wheel would have to be replaced ($1,285) before it would be fully functional. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Franz Kenny
    | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Mark Perryman
    I definitely enjoyed my experience of Volkswagen. They did the best to help me get everything. I need shout out to Sedrick a great salesman definitely recommend this professional place | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Jimmy
    This is my 6th time buying a car from this establishment and they are by far, the BEST! BEST IN SERVICE, CUSTOMER SERVICE AND PATIENCE. Ask for Milton and tell him, I sent you! | Read Full Review
    2/22/2026 12:00:00 AM | Google
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