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Napleton's Volkswagen of Sanford

★★★★★(141)read reviews

4175 S Orlando Dr, Sanford, FL 32773

(407) 278-4695 Ask About Our Service Specials!

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Business Hours

Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Misebo Aruku
I was greeted by Ms Felicia who gave me great customer service and she introduced me to Derrick who came through with a great experience great vibe and my new ride. Thanks Napleton | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Clinederson
Eddie Jinadu did a great job with me today. He didn't lie about anything, he was professional. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Sarah Wratten
They are so polite here! Bought a Tesla, speak to Charlie Cook he is amazing and has lovely disposition. Everyone here was great! | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Jon Willoughby
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4/1/2026 12:00:00 AM | Google
★★★★★ Ralph Ruiz
Had an excellent experience with Jonathan in service. He was very helpful and knowledgeable. I will be back to bring my vehicle in for service with him. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Marilyn Perez
Really great experience, Amine was very helpful & friendly. The whole transaction went smooth & got the car I wanted .You won’t be disappointed ?? | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Marouane Belaidi
Thank you service and sales go see Malik for a good deal | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Armani Torres
Anthony was a great dealer 10/10 would recommend | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Chester Anderson
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3/31/2026 12:00:00 AM | Google
★★★★★ Aliyah Valentin
anthony was very respectful, very helpful, helped me with all questions i had, he helped me very well with everything i needed. | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Mario Cerda
?????????? 5-Star Review I had an amazing experience at Volkswagen Napleton, and I have to give a huge shoutout to my salesman, Luis Rivera. From start to finish, Luis was patient, honest, and extremely knowledgeable. He listened to exactly what I wanted, walked me through every detail, and made the entire process smooth and stress- | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Jason Senecal
UPDATE I had gotten a call from Felicia Cordova and she had explain to me what the problem was with my deal. She did everything she could do and gave her all to make sure I was satisfied with what is going on also thanks to Derrick the sales guy and Steve the tech guy who did my oil change thank you so much for making my visit the be | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Joseph Velazquez
Derrick was very personable and resourceful. Definitely recommend for any friends or family that wants to buy a car from someone who is honest and upfront. | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Jocelyn Velazquez
Derrick was amazing to work with. Super smooth and easy process. | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Brad Adams
Everyone was very professional and polite. Never pressured and always asked what our needs were for purchase. They all worked well and kept you informed thru the process. Would shop their again. | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Steven Diez
I set up an appointment, and when I showed up, they said there was none scheduled—despite multiple confirmation texts and even a confirmation video (obviously generic with your name included, which isn’t an issue to me, but it shows they received it). Then, when I arrived, the car I had confirmed calls and appointments about was mag | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ krystal obrien
Anthony was great. Recommend him to anyone. Thanks again | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Scott Lawson
Nice place. Currently in the process of purchasing. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Corey Lawson
Eddie Jinadu, Very pleasant experience to talk to very knowledgeable about the car and and its features. Would recommend. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Felix Ocasio
Marcus Irby was an excellent sales. Not pushy and has a lot of knowledge on vehicles. Super cool and down to earth. Definitely recommend him to anyone looking for a vehicle at Volkswagen Sanford. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Luis Iturriaga
Malik was great, I would definitely recommend him! | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Luis l
I am over satisfied with my experience buying my Tesla! Big shout out to Jonathan and Christian for making it happen! I also would like to say Marcus was also fantastic in explaining all the features my tesla came with! Definitely purchase here! I had a extraordinary experience! FYI... if you need anything, Felicia is amazing. Call | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ fCassandra Watson
Working with Charlie was absolutely fantastic! Great experience. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Rob Watson
Charlie Cook was our sales rep and he was great. Engaging and professional. Answered all our questions. Charlie was a pleasure to work with. We’ll ask for him if we come back to Napleton Sanford. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Chris Nigro
Derick was awesome, good spirits, and great attention to my needs | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Sara Hall
Eddie Jinadu was great!! We would definitely come back and work with him again, very professional! | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Keyte S
Five stars amazing team all around everyone is fabulous!!!!!! Anthony is a superstar! Courteous and thoughtful. He was patient with my persistence and did not try to push me. He followed my lead in my purchase which meant a ton to me. Thankful for his professionalism in the purchase I never knew I was going to make. | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Natalie Younger
Malik was so quick and helpful! Really appreciate his help getting into the car I was looking for | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Luis Rivera
Great service, great people! I will come back again! | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Richard Gray
I had a great experience at Napleton. Jean Pierre was incredibly helpful and knowledgeable along with helping out keep my children entertained! Jonathan was also a credit to the organization. Won’t be my last visit to that dealership! | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Brody Demoya
Great buying experience! Thank you Amine for all the help! everyone else was also very nice and personable. | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Matt R.
Derrick and Jonathan was amazing and great to work with | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Kevin Petersen
Eddie Jinadu was pretty professional and excellent customer service. | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ aidaa
Amine was a huge help in helping my boyfriend get in a 2022 M340i! 10/10 recommended going straight to him when looking for a new car! | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ benazzi karim
The Moroccans are the best thank you Malik for everything | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Ms. McPherson
Had the most wonderful car buying experience experience with Derrick Lowery! His demeanor is joyful and was very interested in what I needed and didn’t want with respect. Looking forward to purchasing from Derrick Lowery and Napleton Volkswagen in the very near future. Come check out what Derrick has to offer. | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ vic jkerr
Advertised pricing is not the actual price. I was told additional fees (like reconditioning) are not disclosed upfront and won’t even be revealed until they run your personal information—and they won’t negotiate unless you’re physically in the dealership. On top of that, vehicles are already priced at or above market (KBB), even wit | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ David Avila
I had a really frustrating and disappointing experience at this dealership. From the moment I walked in, the sales tactics felt pushy and misleading. Things got worse when we started discussing pricing. They tried to add over $10,000 in extra fees, including things like paint protection, “silicone” coating, key fob protection, and o | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Ellis Voxhall
Read their reviews. | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Sara Kolva
My overall experience working with Derrick on the purchase of my vehicle was great. He made the entire process easy and stress-free—especially since we all know how tedious buying a car can be. He was very thorough, and I would highly recommend him to any family member or friend who’s looking for a new/ or used VW. | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Betmary Rivera
AMINE assisted me today, and the customer service was absolutely outstanding. He was friendly, flexible, and very understanding throughout the entire process. He really took the time to work with me, which made me feel comfortable and valued—and ultimately, that’s what made me move forward with the purchase. Overall, it was such a gr | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Olivia Griffin
Malik helped me purchase my vehicle today. He was super helpful and I would highly suggest him! | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Joey C
Worked with Eddie Jinadu to purchase a used vehicle. Very professional and helpful!! Helped us get to a deal we could all agree with his manager Johnathan. Will definitely consider this dealership for future purchases. | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ William Cannon
Today we had amazing experience at Volkswagen today!!! We walked in planning on checking out a used vehicle, and walked a way with a brand new model. I can’t explain the joy me and my wife felt purchasing our first brand new vehicle. Derrick was wonderful today. He greeted us from the parking lot, and it immediately felt like family | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ jessgina12
Derrick was wonderful my credit was not the best but he did a very good job getting us in our new car! | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ brian beske
BUYER BEWARE. My wife and I went to this dealership to purchase a vehicle. For clarity I attached a photo of the online sales ad showing the sales price of the vehicle. The vehicle was a certified pre-owned met everything in the description of the ad barring two items. Upon returning for a test drive after looking at the vehicle in | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Hiren Shah
It was great to see Anthony. Great service. | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Nirav Shah
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3/20/2026 12:00:00 AM | Google
★★★★★ Joshua Escobar
Eddie was incredible and did a great job getting us the terms and car we wanted. Thank you for a great experience. | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Dayan Miranda
Amine was a wonderful sales man, All the way from when i first arrived he approached me and immediately started helping me, even though i didn’t get what i came to see i still left with something way much better more reliable for an excellent price. More than grateful for this man and all his help. Excellent excellent excellent sales | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Kakuzu067
Marcus and the team really helped me out, great service and highly recommend | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Iveliz Vega
Derrick the Best customer service. Their service was excellent. Very cordial. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ waldy c
I recommend that dealership and Derrick | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Rich Voorberg
Jean Pierre was very supportive in the process of buying our used car. Thanks for helping us get to the right deal!!! | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ danielle w
Marcus was awesome! Super nice guy and was able to fit my budget and got me the deal I was looking for on my car. 5 stars for sure, awesome dude! | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Budget Blinds
Marcus was fantastic. We came in to see a certain car and he found one even better! Got us the deal we were hoping for | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Reed Warren
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3/18/2026 12:00:00 AM | Google
★★★★★ nainesh desai
Jean and Brandon were great to work with and the whole team is incredibly welcoming and wants customer experiences to be flawless. I really loved shopping for my car here and would recommend the same for anyone searching for their new car! | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Jack DiPolito
Fantastic! I was a little nervous as this was my first experience at Napleton for service and I have had bad experiences in the past with other dealerships in the past for other makes of vehicles that I own. Friendly, courteous, responsive service I felt very well taken care of and will definitely be using Napleton for all future ser | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Jamie OBrien
Malik was absolutely incredible and everyone else! They made the deal seamless and painless! Thanks so much. Highly recommend. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Evelyn Alvarado
Sales Consultant Anthony Valentin was very helpful. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Jonae Victoria
Marcus was awesome he gave me all the information I needed on the vehicle I was interested in. If you’re looking for a vehicle go see Marcus! ?? | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Amber DeLoach
Charlie was a great sales person and made the process so much easier! | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Davis Holland
Charlie was great! Got me everything I need for my new car and more! | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Juan Diaz
Derrick was fantastic and very patient with our little kids, very knowledgeable about the car and not pushy at all. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Gloria Vallot
malik is the best ever thank you for your help | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Otoniel Checo
Amine was excellent! Although I wasn’t able to come to an agreement with the dealer, he was able to provide exemplary service from start to finish. Thank you Amine! | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ rashanafrancis
I had an excellent experience at this dealership from start to finish. Derrick was professional, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all my questions and helped me find the perfect vehicle without any pressure. I truly appreciate the outstanding customer service and would hi | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Alexis Allen
Derrick was an excellent salesman at Napleton Volkswagen of Sanford. He was very welcoming, patient, informative, and extremely helpful throughout the process of purchasing my new 2023 Volkswagen Tiguan. I had a great experience from start to finish. The entire team was friendly and made me feel comfortable during the whole process. | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ aaron allen
Derrick gave me a great experience buying my car. He was honest, helpful, and made the whole process easy from start to finish. He answered all my questions and made sure I was happy with my purchase. I definitely recommend Derrick if you’re looking to buy a car. Thanks again! | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Paula Allen
Derrick was incredibly helpful and knowledgeable throughout my entire purchasing experience. He was patient, answered all my questions thoroughly, and made sure I felt comfortable with my decision. I highly recommend their services!" | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Tiffany Grant
I can’t say enough great things about Anthony Valentin, my sales representative. He was extremely informative throughout the entire process and handled everything very professionally. From negotiating my trade-in to coordinating the transport of my new vehicle, he made the experience smooth and stress-free. I truly appreciate his att | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Christine Emad Kelada
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3/13/2026 12:00:00 AM | Google
★★★★★ Kathi Thomas
I recently brought my VW in for an oil and filter change, and Jacob, my Service Advisor, made the entire experience incredibly smooth and efficient. The check-in process was simple, the wait time was minimal, and I was kept informed without any hassle. What I appreciate most is how Jacob values both my time and my vehicle. Excellent | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ Austin Dickson
Malik was awesome with helping me buy my car. Zero pressure and fair negotiation. Highly recommend. | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Lisa Schifftner
Malik was FANTASTIC to deal with!! I highly recommend anyone that goes in looking for your next vehicle to ask for him. I felt comfortable and was able to get what I wanted at the payment I wanted. Thank you so much!!! It was great dealing with you! | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Michee Tertulien
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3/11/2026 12:00:00 AM | Google
★★★★★ Stacy C
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3/11/2026 12:00:00 AM | Google
★★★★★ Marsha
Napleton Volkswagen is very respective car sales company. Eddie is very memorable. He is extremely helpful, professional, and customer oriented going the extra mile always. Jacob is also very kind and accommodative. Also, very professional paying attention to our concerns. This all comes from a great management team | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ James McCleary
The worst car buying experience that I’ve ever had by far. michael fuller and the extremely sleezy mohammed finance manager definitely made me tell everyone that I know to avoid this place. Dont bother calling either because no one picks up ever. Terrible way of doing business by mohammed especially. | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ tyler estrella
Thank you Eddie Jinadu for being very efficient and a true professional sales person. I’m happy with the Mercedes you sold me. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Catalina Santillan
Malik is the besttt!! | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Jeffrey Edwards
Eddie Jinadu was fantastic patient with me and highly recommend him! | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Mohammed Rahman
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3/8/2026 12:00:00 AM | Google
★★★★★ Rohan Jarzin
The Moroccan’s are the best! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Chris Pipkin
Anthony valentine is a great guy This guy knows what he’s doing great sales and there sales team Johnathan and more are also great people | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Ashika Jayanth
Derrick has been a wonderful person and helped us a lot in purchasing our car. | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Jayapriyan Aruchamy
Derrick has helped us a lot in Choosing the right car | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ caroline burtnett
Amine was a wonderful help all throughout the stressful process of financing my first car! He went above and beyond to assist my fiancé and I! Could not be more pleased with this experience! :) | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Joamni De la rosa
Amine did above and beyond to help me get my first car and helped me feel comfortable throughout the process I recommend this dealership to everyone | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Tahjianna Dunn
Derrick was great assisting me with my purchase everything went well! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Tracey Brown
See Marcus Irby for your VW. Very nice and knowledgeable young man | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ KiDHOoK FOUNDATION
Perfect services | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Lotus Lush
One of the worst experiences we've ever had at any dealership. Customer service was non existent the sales guy that goes by the "white african" lied to us multiple times and was very aggressive. Yet didn't seem to know what he was actually talking about. They will lie to you to get they want ( more money) when you can go to almost an | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Taytum House
This is easily one of the worse dealerships. They advertise a price and then tack on almost 5000 dollars on top of that. Incredible dishonest and unprofessional. I came to test drive a vehicle with an appt the car was dirty and had a smell. Eddie is a poor salesman who is disorganized and unprofessional as well. Do yourself a favor a | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ LUIS HERNANDO ACEVEDO OCAMPO
El mejor trato que he tenido en un dealer. Oscar el vendedor y brandon el de finansas . Fueron los mejores. Me consiguieron un %6 de interes en mi compra Los recomiendo un%100 | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Cam “Cam” Arcila
Malik was wonderful! | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Chloe Young
Had such a wonderful experience here today! Everyone knows that purchasing a vehicle is so intimidating. However, while here I got to work with Amine who made the entire experience a breeze. He was honest, knowledgeable, kind, and completely transparent. I absolutely recommend him to anyone interested in purchasing a new car! | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ C H
We’ve used Napleton VW for all of our vehicle needs. Always treated courteous and received wonderful customer service. | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Michael Vasquez
Marcus was very helpful getting us familiar with our new Tesla. He tried to make our purchase as painless as possible. I highly recommend him to anyone. | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Jason Senecal
I am very disappointed with VW of Sanford when I got my van from them in June of 2025 I was told by the finance department that if I come back in 6 months that they could refinance me now he no longer works there and they told me I need to go thru my bank where I got it finance from and they don’t do it I will never come back to thi | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Lala
I had some issues with the service department on a few occasions and left a poor review. I was quickly contacted by a customer relations manager by the name of Felicia. Not only did Felicia take care of me in every which way possible but she made everything right and she was super cool. Honestly, the experience was more of a breeze w | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Lala
Final review: Felicia was amazing. I had a pretty crappy experience at first dealing with the service department. I do still think there’s some work that needs to be done, but Felicia took excellent care of me. They made everything right and compensated me for issues. I really appreciate how well she took care of this and I look forw | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Kim Morales
Anthony was absolutely wonderful. Friendly, knowledgeable and patient. After hearing the ordeal we had already been through at other dealerships, he went the extra mile to make sure we felt comfortable and secure. I would recommend working with Anthony to everyone looking for their next vehicle. | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Antwoine Alford
Eddie Jinadu did a good job on my car and was very polite and helpful on purchasing on my new car! Thank you! | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Wale Siyanbola
I had a great experience at Napleton’s Volkswagen of Sanford, all thanks to Eddie. From the moment I walked in, he was professional, patient, and truly focused on helping me find the right car. He made the entire process smooth and stress-free, answered all my questions clearly, and never made me feel pressured. Eddie went above and | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Nick Bassler
Super great service Malik is the best | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Anna Panella
Malik is the best!!! | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ ???
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3/1/2026 12:00:00 AM | Google
★★★★★ Angela Wang
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3/1/2026 12:00:00 AM | Google
★★★★★ Olukayode Saseyi
I came to VW Sanford, the salesperson Eddy Jinadu gave me excellent service | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Spencer Kaplan
Go ask for Anthony… he was the best! Super easy to work with. Finance team was on point, and got what I was looking for. Amazing dealership will be back. | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Grey Love
Eddie jinadu was a excellent help in helping me with a car I am very pleased with how he handled me in the process thanks again Eddie!!! | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Annette Febres
Marcus Irby is an exceptional Sales Representative. He helped me with a car that I was interested in and made sure I left with all my questions answered. Thank you Marcus for your professionalism and knowledge. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ minta lopez-torres
Excellent service! Very professional and took great care of us! Eddie Jinadu was a pleasure to work with | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Goose Lopez-Torres
Eddie Jinadu took great care of us. It was a pleasure working with him. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Taha Isik
Christian Atensio from this dealership helped us out immensely, whenever you visit to check out a car here, Christian is your guy! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Angad
Derrick is amazing , quick and smooth in and iht in a hour | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Arlisha
Marcus was great to work with! He was professional, knowledgeable, and very easy to talk to. He took the time to answer all my questions and made the experience smooth and comfortable. Highly recommend asking for Marcus if you visit Volkswagen! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Gabriel Valentin
My salesmen was Anthony Valentin. He was extremely courteous. It was such a pleasure working with him. Anthony made it a pleasurable experience. Definitely coming back for my Next car | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Sharan Anil
Derrick is amazing we got our car less then a hours time !! Will return | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Patty Stewart
Marcus Irby was great to work with on the purchase of our vehicle. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Lauren Kempher
Marcus was great to work with! So kind and informative. Highly recommend this dealership! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Macy Wethington
Marcus was my sales associate today! He was great and so easy to work with! I recommend asking for him when you are looking for a car | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Luis Febres
Marcus Irby is a great sales rep who is friendly, easy to talk to, very knowledgeable and attentive to my needs. I would highly recommend Marcus as he is a great person! Thank you Marcus for a wonderful experience! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Tiffany Degnan
I’m not a fan of car dealerships, but Anthony Valentin definitely changed my perspective for the day at Napleton Volkswagen. Anthony was knowledgeable about the vehicles we wanted to look at and had comparables that were available to meet our needs. He was very kind and showed genuine concern for our needs. There needs to be more car | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Jeannie Walsh
Eddie Jinadu was fantastic. Really took his time and made sure I was happy with the vehicle. Explained all the features. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Marion Smikle
Derrick was amazing with great customer service. Purchased a Chevy Malibu | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Jason Mesick
I had an excellent experience working with Marcus Irby From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He answered all of my questions clearly, never pressured me, and made the entire process smooth and stress-free. I truly appreciated his honesty and attention to | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Omaira Santiago
I stopped by the dealership just to explore my options, and I’m really glad I connected with Marcus Irby. Even though I didn’t end up buying a car this time. He was friendly, patient, and genuinely helpful without ever making me feel pressured. He took the time to answer my questions and made the whole process feel comfortable and st | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Kaytre'll Hicks
Derrick was great to work with | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ kaniya lowery
Derrick was amazing to work with | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ latosha mcknight
Marcus is an exceptional sales rep he made sure all my questions were answered. I highly recommend him for any of your vehicle purchase needs | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Suzanne Berry
Great service got a ton of free stuff sales man was so so good | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Amorise Irby
Marcus was awesome! Highly recommend him for purchasing a car, very informative kind and helpful throughout the process! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Beverly Egan
I am giving it a one star because it won’t give an option for less than. My car is still under warranty. My navigation has not worked since August 2025. They keep referring me to Car Net and I have called over 10 times sitting on the phone for over an hour each time. I’ve been told twice it would start working in 24 hours. It did not | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Rebecca Baker
Alyssa was amazing to work with! She was super helpful, easy to work with, and made the whole car-buying process smooth and stress-free. She answered all our questions and never made us feel pressured. Highly recommend working with her! | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Abdiel Morales
Nice service between Jonathan and Marcus i Got my new car i no time | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Tommy Garzon
I'm a return customer, because the staff here is friendly, knowledgeable & always find the vehicle I need for the different phases of life & kids. Ask for Oscar if you are shopping for a car, he is awesome!!! | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Alexandria Dias
Charlie was an amazing sales associate he got me what I wanted at an amazing deal. Great doing business with you Charlie | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Juan Sanchez
Ive been helped a lot by Jacob and Felicia with any situations after buying the car here. Great customer service! | Read Full Review
2/26/2026 12:00:00 AM | Google

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