Save on Volkswagen Service & Repair at a Local Dealer Near Punta Gorda

★★★★★ Anita Williams

Very professional and courteous. Was very impressed by my service. Outgoing and friendly customer service. Michael is so kind and always takes the time to answer any questions I might have. You have the BEST man for the job as he makes you feel listened to. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Leah Fineman

Michal W in service is always such a great help! | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Lissanne Martín

Dianelis was my salesperson; she was truly professional and explained the entire process to me in great detail. I left very happy and pleased with my purchase. | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ yulian payares

I came to look for economy and the saleswoman Dianelis Sanchez . I helped myself a lot and left happy and with a new car | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Alison Damone

Great first experience with the service department. They got my car in the next day and found the issue and fixed it quickly. Everyone was so friendly. | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Slim

0 complaints, 10/10 recommended. Customer service is always A+ | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Ni'cole Obetts

Wonderful. From the salesmanship *Anthony* all through financing. Professional, reassuring, helpful. They really made it as stress free as possible and I am ecstatic with my new vehicle. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ David Frost

Brandon was great | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Nance Pomfret

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4/2/2026 12:00:00 AM | Google

★★★★★ Steve Scherle

Brent and Logan set everything up for me. They are only eager to help. I had a smooth visit and the work was done perfectly. Drove 2 hours home. Will see them again. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Laurie Bluitt

Great customer service! Everyone is so kind and respectful! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Brian Colasuonno

Terrific service! Brent Petley is an expert in Volkswagen car care- a real professional! I highly recommend him for all your automotive needs. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ John Ciko

Service tech, Brent, super easy to work with! | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ H C

If you need to go into this dealership find Cole to guide you and to help you through your purchase. He’s very professional and honest, he’a also very attentive, and he listen to your concerns. He’s always on point with the minimum details and shows you that he cares about it. There has been several times that I’ve done business at t | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ David Powell

Did the work and was on time | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Eileen Gorman

The service was done promptly, and, everyone at our dealership was very friendly, and, cordial. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Jonathan Barber

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3/24/2026 12:00:00 AM | Google

★★★★★ marie victor

Hi this Marie Victor since I bought a car and every dealer ,this is a first time I find somebody ,and The VW dealer in port charlotte she’s the best I ever meet very kind have patience to make people fill comfortable the best consultant,she’s number one ,Dianelis Sanchez I believe there are still people have a love to understand you | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Mark Flowers

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3/23/2026 12:00:00 AM | Google

★★★★★ Vicki pannebakker

Excellent service, quick and great communication!!! Oh and the coffee is exceptional!!! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Cassandra BOUCHARD

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3/23/2026 12:00:00 AM | Google

★★★★★ Sarah McRae

Just wanted to say Michael Fischetti was amazing to work with in service! Always takes great care of us! By far the best experience we have had over the years! ?????????? | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Luis Gomez

My vw jetta is my work tool. Without my car, I can't visit my patients. I had an emergency with my Jetta and MICHAL WAKSMUNDZKI, service advisor, helped me resolve the issue through exceptional assistance and professionalism. Thanks Michal!!!! | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Colleen Hendrick

I’ve had nothing but great service from this dealership! Staff is always very friendly and attentive to any concerns. Thank you Brent Petley for another great experience. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Maggie Lafratta

Brent & Jorge did a thorough inspection on my Jetta & helped out with my gas pump locking up, thank you for your hospitality! | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Anna Vlasyuk

Ricky Pavlik was awesome. Provided me with fast, friendly, quality service. Made good recommendations and was very helpful. ? | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Anthony Marcantonio

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3/15/2026 12:00:00 AM | Google

★★★★★ Lew Abend

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3/14/2026 12:00:00 AM | Google

★★★★★ Shawn Ruscitti

Finance department never answers the phone or gets back to you. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Lew Abend

Was told repair was covered ( no cost) as the claim was opened up under warranty. Received a call that we are not honoring the original claim and going to cost $2000. So we paid. Only to have the car come back with one deep scratch and multi little ones on the INSIDE as the repair called for dash removal, parts GM said my wife must | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ grt

Excellent service. In Florida visiting when I had car trouble. Brent and the whole team treated me like a regular client and quickly diagnosed and fixed the Problem. One of the best experiences I’ve had at a Volkswagen dealership. Thank you for all your hard work. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Lisa Hearne

After we discussed our issues with Edwin the finance director I have to give 5 stars for the way he handled the situation we had. I truly believe that this company stands by their name and reputation! It was such a pleasure to be heard and acknowledged by management at Norm Reeves. My husband and I are very happy with the outcome a | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Jeremy Fegel

Had issues but upper management made it right | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Eileen Wygand

My service advisor was very helpful and professional | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ The Art of Beauty

Excellent experience! My salesperson Dee Sanchez was knowledgeable, helpful, and explained everything clearly and thoroughly. I really appreciated that she was never pushy and made the entire process comfortable and easy. Highly recommend working with her! | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Niia Pierre

Dee was amazing I wish I could send everyone to her. They really care about the customer and work within your budget instead of trying to get you to make a new one. I am very grateful and walked out with exactly what I was looking for. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ DJ Rodney

It was a great experience working with Dee!! She was very detailed and dedicated to giving me great service!! Highly recommended!! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Bree Mcarthur

I had issues with needing an invoice do to a check engine light being on and needing it cleared, the women at the front desk was so kind and brought me over to Michal with the service team. He was very kind, attentive, straight to the point and beyond amazingly quick, I was in and out within three minutes! I would recommend this deal | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Anthony Marcantonio

I am utterly disappointed with my experience at this dealership regarding my attempted purchase of the ID Buzz. Their practices seem both shady and unethical. Initially, they tried to finance my deal through a bank, allegedly securing a lower interest rate for me. However, it became apparent that they were manipulating the numbers o | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ mark Blomquist

I left this dealership feeling uneasy about how the financing was handled. Details about funding and approval terms were inconsistent, and what I was told initially didn’t fully match what appeared later in the paperwork. Buyers should take extra time to verify all numbers and confirm everything in writing. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Sucel Gonzalez

Me encantó mi experiencia con Dianelys. Nos sentimos muy a gusto y satisfechos. Súper amable, muy eficiente y sobre todo que nos complació en nuestros gustos nos fuimos muy felices.Gracias a Volkswagen y en especial a Disnelys por hacer realidad nuestros sueños. Felices y agradecidos | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Kimberly Hopkins

Great service, Michael is always professional and polite. Discounts on routine service are great with the quarterly flyers! | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Shannon Boysen

Luis Tablada is AMAZING!! He goes above and beyond for his customer! I cannot recommend him enough!! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ The Art of Beauty

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2/28/2026 12:00:00 AM | Google

★★★★★ Nicole Delgado

I am in the market for a new car because my lease is coming to an end soon. I usually dread car shopping because of how pushy car sales people tend to be, but Luis Tablada provided me with a low-pressure, comfortable car shopping experience. Thank you for that! I really appreciate it. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Jeremy Gary

Service department is efficient and easy to deal with. They really try to establish a high level of service and long-term relationship. They have certainly earned our business to maintain our two VWs. | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Colton Tackett

I had an amazing experience with this dealership and my saleswoman Hayley! She was super knowledgeable, personable, and made the process seamless! The financial coordinator was also very helpful. At no point did I feel pressured to pursue any services I did not need, nor did I feel that their recommendations were financially motivate | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Laura Burkett

Always professional, had car checked and will do the recommendations in the next few months. Highly recommended. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Roy and Judy Quimby

Thank you Norm Reevs Volkswagen for always giving me excellent service for my Taos as well as helpful, respectful treatment from the service staff, with a smile! | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Linda Avellaneda

This is now my 2nd time buying a vehicle from Shane. He always does his best to get exactly what I am asking for. He always makes sure I am happy. I would definitely recommend SHANE. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Charity Joy

Brent P. truly cares about his customers and provides excellent service. I highly recommend. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Garrett Cantwell

Best experience I had any dealership! George was awesome I highly recommend going and seeing him for all you car buying needs | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Heidi Rumreich

So happy with our experience! George was AMAZING, very transparent and helped guided us to a car that fit our needs. We got a great car for a great price, everyone was super friendly and helpful! | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Ashlyn Petley

Brent Petley was amazing through the entire experience!! Can’t say enough good things about him!!! | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Michael Ippolito

Had a great experience buying my wife’s Honda worked with Tony he was very informative and friendly! Definitely recommend! | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Brandon Scott

Recently purchased a VW Atlas sales part was great with Mike, however the finance manager does not really know his job, when talking about pre owned certified, VW had made changes he was not aware of yet I was. He works for VW so you would think he would be up to date no everything even coming down the pipeline especially as a manage | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Seal Solutions LLC

10/10 Brandon worked with me on a great deal for a 2025 Jetta Lease. Made the experience easy and transparent. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Priscilla Petley

The service writers at Volkswagen are always friendly and helpful. Brent Petley was great to work with. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Virginia Dawson Jimenez

I just want to take minute to rate my recent experience with Port Charlotte Honda. It was a very smooth process from the beginning to the end. I want to give a big shout out to Roy Sylver my car salesman. His knowledge and experience on in auto sales was far superior to that of any salesman I have dealt with in the past. There was no | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Timothy J. Vreeland

I leased a 2024 Honda Prologue from Kenneth about a year ago & my experience has been great! The whole process was fast without hiccups. Kenneth was informative and a pleasure to work with. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Karla Gerner

I had my vehicle serviced today at Norm Reeves Superstore in Port Charlotte and, once again, received outstanding service. Ricky Pavlik has been my service consultant for three different vehicles, and he consistently delivers exceptional customer service. He is an effective task master while maintaining a positive attitude. Ricky is | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Raymond Pettyjohn

Service and information was great!! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Melody Miller

Brent Petley was very excellent when he worked on my 2013 Volkswagen bug. He did an amazing job and the service tech. as well. Thank you very much | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Noah Ware

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2/19/2026 12:00:00 AM | Google

★★★★★ Aimee Francis

These men are always such a pleasure to work with. Professional yet personable and fun. The amount of contact they make for your services due, to scheduling, to confirming, to presenting service needs and cost to following up, is top notch. We have a 2024 GLI Autobahn trim and it’s one of our favorite cars. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Patrick Gal

Great experience. Michal W is an amazing advisor and tile me exactly everything that needed to be done with my car. I couldn't be happier with the service! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ luis ramos

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2/19/2026 12:00:00 AM | Google

★★★★★ Pat Norris

Of all the different dealerships I've had our vehicles serviced at, this one is the tops! No, I don't have any financial interest here, they are simply the best service dealership I've ever had my cars at. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Lisa Harris

Our second time buying a car from Norm Reeves Volkswagen. Our salesman was Luis Tablada . Very friendly guy, easy to talk to. Made the process extremely easy and pleasant, listened to our wants and needs . Luis went above and beyond for us !!!!! If you need a car go see Luis Tablada !!! Very experienced and professional. Definitely w | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ rhenda Fegel

Great staff and great customer service. Very happy with my 2025 Taos ??Brandon my salesman was amazing. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ James Hockenjos

Jamie was amazing and super proactive with providing several options to me on how to handle going forward with a car! She went out of her way to provide me with information and make my visit super easy! | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Deanna Hargett

I love everyone who works in the service department! They are always very helpful and very efficient amd shout out to the repair guys as well! You guys always are on top of things and im so thankful whenever I have a problem with anything even my key battery ?? they are on top of it! | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ joe waters

Great service at this dealership. Staff was friendly, professional and competent. Lastly, they kept me informed of progress on my vehicle and had the car ready and waiting for me upon my return. Thanks to everyone for a great experience. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Stacy King

Very friendly, completed work on time. Brent was great to deal with very informative and knowledgeable. Great experience! Thank you | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ ??????? ??????

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2/11/2026 12:00:00 AM | Google

★★★★★ Tyler

Service advisor Michael absolutely excellent! Great job all around | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Melissa Stainton

Valerie Charles helped me make the best choice when it came to purchasing a pre-owned vehicle. She was extremely knowledgeable and kind. I highly recommend her with all your car purchasing needs | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Malissa Traver

I have purchased a few cars from here and have always had a good experience. Today I stopped by the service department unexpectedly when I couldn’t get my key fob open to change the dead battery. I was given a quick lesson and battery was changed as well. Thank you VW service! | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Jari Francis

Mike Wolter is wonderful to work with. Bought a car today from him and was treated so well! He is knowledgeable and personable and made the buying experience so easy. No complaints at all. Super happy! | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Andy Anderson

VW service was excellent- great communication and great service! Would highly recommend Brent and Michal in service! | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Shawn Sibley

Always an amazing experience at norm reeves Vw. Shane is always my to go to person with purchasing vehicles. I’m officially on 2 now from Shane and it’s who I recommend. Thanks for being a great dealership and my go to and helping me with my experience. A+++ | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Brittany Cruz

I can’t say enough great things about Michal W, at the service desk here at VW. He has been helping me for years and has always been kind, prompt, reliable, and incredibly honest. Any time I need something, he’s there to help and makes the entire process easy and stress-free. It’s rare to find someone you can truly trust in this indu | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Meschelle Sahli Dolak

Michal and Brent in the VW service dept. were great today; so friendly and helpful ?? Today, I needed a new battery, as mine was SHOT. Michal told me to come on in, and they'd get me fixed up. Brent greeted me on arrival with a smile. The price on the battery, INSTALLED, with all of the electronic resets completed (radio codes, etc), | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ KARLO SEFIANI

Amazing | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Carmen Williams

Michael was knowledgeable and extremely helpful! Thank you for an easy and stress-free car purchase. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Joseph W

Go see Beverly at the service dept for 5 star service Update: Ryan twogood was my new service advisor will be back to see him | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Mark Twohig

This place rocks! We purchased a VW Atlas from Shane. He was communicative and easy to work with. No games here, just honest and fair dealings. We had trouble with the cruise control so we brought the Atlas back without an appointment. Michal to the rescue. He bent over backwards to help! While they couldn’t fix it immediately, they | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Mo Nabili

I just got my new car and I couldn’t be happier. Mike Wolter was incredibly patient, super helpful, and made the whole process easy. If you’re coming here, always ask for Mike. Thanks-Mo | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Bailey M

I’ve never received such amazing service before. I bought my 2025 atlas from this location back in April of 2025. I had spoke with Cole Alden for weeks trying to get the best deal and the car I want and he made it happen. He gave me his personal number to contact him if I had any issues or problems. Flash forward to this past Saturda | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Renee Locke

Went in for an oil leak and issues with lights all over the console. Found multiple parts were needing to be replaced for the oil leak and was quoted $1600. Then the right front ABS sensor was failing causing the dash lights, this was another $500 charge. I knew one was failing so I had already purchased the front sensors for $125 to | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ James Gerbenskey

BEWARE OF SERVICE DEPARTMENT!!! Ive been taking my 2019 vw atlas, which I bought from this location, here for service since I bought the vehicle. I took it in for service last week and they told me that the oil pan drain was stripped and needed to be replaced. Which costed me $1700. They told me this is normal. Im sorry but this is n | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ matt hladky

Michal Waksmundzki and the rest of the service department are great they answered any and all of the questions I had, clear communication will be coming back here for all my service needs in the future | Read Full Review