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Prestige Volkswagen of Melbourne

Prestige Volkswagen of Melbourne

★★★★★(281)read reviews
1416 S Harbor City Blvd, Melbourne, FL 32901
(321) 216-2984 Ask About Our Service Specials!
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Hollie Dancy
    Leslie was perfect for me and my situation. She is warm and friendly. She helped me set up my phone and went above and beyond to get me updated. Thank You Beautiful Lady!!! | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Gerd Drawitz
    Excellent and professional service. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Artrisca Hinton
    I love my new Volkswagen!! Anthony and the finance team were very accommodating, understanding, and helpful with this purchase. I really loved how they all stood and applauded as I walked out to get into my new ride! | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Joe May
    Very helpful! We were out of town and in a pinch to get our Jetta taken care of and Patrick from prestige VW got us in quick and took care of our vehicle. Thank you ?? | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Helene Santurri
    Excellent customer service in every way! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Captain Jeff's Yacht Service
    What a great experience dealing with Jacob at Prestige Volkswagen I worked with the David the sales manager and we came to a deal and he asked me who I wanted as a sales person and I said who's the young man sitting over there because he was so nice to me when I walked in and I was there to have my Daughters car serviced and had no p | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Carl Hartman
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ S. Jones
    I just want to say thank you for topping off my fluids and checking tire pressure to me prior to driving back to Maryland, and you did it for free! ??? | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Susan Watford
    I want to take a moment to sincerely thank Anthony Miller, Melissa and Ruben for the excellent experience I had purchasing my 2026 Atlas. From start to finish, both the sales and finance team were incredibly helpful, patient and supportive. What stood out most to me was your willingness to go the extra mile by ordering the exact col | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ NES 2388
    Buying my new Atlas Cross Sport from Jeff @ Prestige Volkswagen was the best car buying experience I’ve ever had. I had a few months left on my Audi A5 and wanted to get into a new SUV. David handled everything concerning the termination of the Audi lease as well as locating my new vehicle. Honestly, the management team and sales sta | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Paul Throne
    Very courteous, well informed sales representative…made buying a good experience. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Haft
    My husband and I had a wonderful five star experience on Saturday at Prestige Volkswagon. We were greeted by our salesman Brayan who truly and genuinely helped us figure out the right vehicle for our needs. I felt like Brayan treated us with respect and no pressure into making a decision. We downsized from a Volkswagen SUV (because o | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Maria Colon
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Jake
    Buying experience was great. Leslie was extremely helpful. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Kara Nichols
    We worked with Anthony on the purchase of a 2026 Tiguan SEL. I couldn’t be happier with the quality of service and knowledge of not just Anthony but all at Prestige. I had been servicing my former car (2017 VW Alltrack) at Prestige since we moved to Florida in 2021 and I wouldn’t go to any other VW dealer or service provider. They a | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Tammy Sechrist
    Very happy with my sales lady. She was very kind not pushy everyone was very kind ?? | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Mary Pergiovanni
    CATHY AND HEATHER IN THE SERVICE DEPARTMENT ARE A "DYNAMIC DUO" OF EXCELLENCE AND REALLY GREAT AMBASSADORS FOR THIS VW DEALERSHIP !!! THEY ARE VERY PROFESSIONAL AND RESPECTFUL TO ALL.!! --------NEW UPDATE MARCH 30,2026 : I WORKED WITH MR. FLOOD TODAY FOR MY 40K MAINT. CHECK UP...HE | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Rita Mercs
    Over the weekend, my brother installed incorrectly a new battery in my Beetle. Sparks flew and my Beetle was so damaged that I couldn't drive it. On Monday, I spoke with Heather (my favorite service advisor) and she arranged the towing of my car from my home to Prestige VW in Melbourne. My Beetle was at Prestige until it was repaired | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Brent Aucoin
    | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ lydia burlew
    Prestige Volkswagen has been the most impressive dealership I’ve experienced when it comes to customer service, a relaxed buying environment, and excellent follow-up communication after the purchase. Mary was our salesperson, and from the moment she greeted us, I knew we were in good hands—I even said, “there’s something about Mary! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Sam R
    Amazing people to buy from. Love the ECP Ceramic coat they applied | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Kim Graham
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Chad Guillet
    My wife and I enjoyed the full car buying experience. Leslie and Ruben worked with us to get the the best vehicle option at a great price. The whole staff works as a team and are extremely customer satisfaction focused. Thank you all. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Dennis Roberts
    Jeff and his teams was awesome! Everyone made you feel welcome from the start of the visit into the end. Once again I want to thank you all for the wonderful hospitality . | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Billy Rose (BillyG60)
    Great experience overall...but 1400 in labor for 2 gaskets that total 60 bucks. I get thats what the book calls for in labor...bad design by VW to remove half the engine for these gaskets. Patrick was my service advisor again. Great service from him and the team all around. Its the sting from the labor that hurts today. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Tara Kennedy
    I recently had work done for two recalls at this dealership. They provided a list of things that needed to be worked on in the future. I called multiple times to ask a question about replacing my coolant reservoir tank. I left multiple voicemails and even a text and no one ever called me back. Weeks later I finally got a hold of a | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ sheena joslin
    Mary is the absolute best! This is not the first time she has helped me with the purchase of a vehicle. She makes the process pleasurable with no pressure. This time she helped my son with buying a car on his own. She went above and beyond to make sure he knew exactly what he was getting and understood how exciting and huge this st | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ KL Wilton
    From test drive through purchase, our buying experience was positive. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ mary altier
    Heather in the service department is top notch! | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Scott Hongell
    I’m the mailman for 8 different dealerships in Melbourne, Florida so I’ve gotten to know a whole lot about the way I’m treated as their long time mailman and as a customer. I’ll give some props to a couple. The ones who genuinely care, seem to keep the same staff, (which tells me they have great management teams) and aren’t out to ma | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Elaine Coe
    As always your staff is very professional and prompt.. Thanks to everyone.. | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Robert Fox
    If possible to give a higher rating than 5 would be my choice. The service department was excellent I. All they did. Went for an oil change. Setting an appointment was quick, car cleaned inside, washed. Service completed in time stated. EXCELLENT JOB. | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Jimmie Speck
    I have yet to have a bad experience with Prestige Volkswagen. I don't see a path that I would have a negative experience. I would like to especially call out Heather Kukielka for her professionalism and support. I believe she has helped me during every visit and I can't sing her praises enough. | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Anali Leis
    Just bought my first Volkswagen and loving it! Thanks to Brayan for an outstanding sales experience. His professionalism and caring made the sale of my car a positive experience. | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Barry Garland
    | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Donald Newman
    Great sales staff. We bought the Atlas R Line with premium package, we love it so far. Good trade from our MB GLC 300 to the Atlas. The leg and head room is fantastic, my 6 foot 6 son can drive this car with extra head room. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Mandy Layman
    Smoothest car buying experience I’ve ever had! Preston, Jeff, and Ruben were straightforward and fantastic to work with. I’m loving my new Atlas! | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ edward carta
    | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Ali Johnston
    | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Nancy Santiago
    I just Purchased my 2026 Volkswagen Taios from Prestige Volkswagen, Melboune, Fl. Went back and forth until I decided what I wanted. Jacob Weaver, was my sales rep… You're not rushed, they treat you with respect, and they are patient. You never feel rushed or pushed into a purchase your aren’t ready to make. I was given a great pric | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ James Geiger
    Never owned or considered the VW brand before but, was impressed with their line of vehicles. Ended up leasing an Atlas. Anthony Miller my salesperson was very knowledgeable about the vehicle and was very helpful in getting me acquainted with the vehicle and the endless gadgetry that all these new vehicles possess. Overall, I was pr | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Lynley Bacheller
    They are very good to loyal customers. I always get excellent service & can trust my VW is being maintained properly. I recently had an issue, when I brought this to Ben, the service manager, he was sure to correct the situation. So grateful for this!! | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Paul Nicholas
    ALLthe personnel are professional courteous and accommodating and a special thanks to Kathy Mastriano Servic Advisor who always seems to go the extra mile . | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ donald carr
    Truly enjoy working with Heather. She is friendly and works for our interest. Called with turn signal bulb back. Took us in and corrected. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Ralph Prete
    Heather and Angel....!!! I never worry....and I come back... | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ ryan westfall
    Went in to look at a GLI, ended up walking out with it??. The whole buying experience here is great! Mary is super friendly and was very knowledgeable, and they worked around my budget as best as possible. Would definitely buy another car from them if the opportunity arises! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Lorie Lopez
    This has been an amazing experience. I took my 2025 Atlas to another dealership. They tried to tell me what I was saying was a non issue, then charged me despite it being a brand new car… the service department talked down to me… it was horrific. I took my car to Prestige and they not only listened but actually found the issue. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Tomas Acevedo
    I got my 2025 Jetta GLI here and returned for service. The team was welcoming, knowledgeable, and easy to work with. Even though I’m 45 miles away in St. Cloud, I’d rather drive here than deal with the Orlando traffic to the dealerships there. Definitely a 5-star experience! Well worth the drive every time. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Delia Dougherty
    Thank you so much Mr Flood and Prestige Volkswagen for welcoming me to the neighborhood and taking great care of my VW Jetta. I’ll be sure to share my experience with you and your service department and looking forward to a lengthy relationship with your dealership.. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Kali Dudich
    Purchased a 2026 Atlas Cross Sport with Leslie. She was very knowledgeable about all of the vehicles and patient through the entire experience. She was a pleasure to work with, and the overall experience with the dealership was great! Love my new car!! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Vargas Jr
    Great customer service! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ GERALD SMITH
    Simple quick visit to replaceengine cover . Easy in and out | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Adam Lang
    After months of shopping around, we purchased a used vehicle from Prestige. We had a hassle-free experience at Prestige from test drive to negotiating price and fees, to close. Jeff listened to our needs and was responsive throughout the process. We took our time looking at vehicles at several dealerships in the area. I never felt pr | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Brian Seaver
    Amazing service every time! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Sawyer
    I want to take a moment to review my experience at Prestige over MLK weekend. I had done research on trading in my old car, and I had put a few of Prestige’s inventory cars into my favorites on their site. Even late in the afternoon on a Sunday, I got personal attention from the internet sales manager and from a salesman, Anthony. Af | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ jerry
    Prestige really has a great service department. Today’s car are computers on wheels. That requires a whole new skill set . My VW goes to Prestige because they have those skills. My other cars go to dealerships that could learn from them . Shout out to Heather, she walks you through the process. Friendly , honest and courteous. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Marlene Waldron
    Anthony was very easy to work with and made the whole car buying experience much more pleasant for me. He is so knowledgable about this car and spent so much time educating me on the various equipment. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Chalmers Morse
    My advisor Michael took care of everything and had me out the door in short order. It is the service and customer care that has brought me back for 20 years, leasing 9 vehicles. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Linda Barger
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Terri Lloyd
    Heather in the service department is so awesome. My experience was wonderful because of her. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Hughes
    Second time being at Prestige volkswagen but different issue and the service is superior again Flood is my service writer and always so friendly and polite. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Tony Pool
    Always made to feel like a valued customer. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Guest
    I had a great experience with Prestige VW. After discovering my car battery was dead, I got a jump and drove straight to their Melbourne service department. They took me in right away, replaced the battery and let me know it was covered under warranty so there was no charge. I was in and out within an hour. Excellent service, thank y | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ John Muller
    My oil change went swimmingly this morning, but I wish they’d have taken the time to replace the sticker like professionals. $144 for the oil change - if this is the level of care attention to detail, God knows how much care they put into their very expensive scheduled maintenance. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Sonya Beck
    I was very interested in purchasing a Jetta in the month of December,2025. I have a neighbor/friend that is a VW mechanic. I walked into the entrance and a male salesperson asked me what I needed. I said I wanted to look at the Jetta in person. He said”well we are closing soon”. I told him I would take my business to KIA. A very | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Wayne Mayo
    Mary did a great job with her product knowledge on The Tiguan very helpful to me and I appreciate that thanks for your support and time | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ richard reid
    I worked with Mary in sales and had a really good experience. she is very professional, honest, and kind. I recommend this dealership. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Keane
    My husband and I had an excellent car buying experience at Prestige Volkswagen. Our sales rep, Leslie, was professional, knowledgeable and courteous. We are totally happy with the experience and especially happy with the car we bought! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ David Lease
    Prestige VW Service Dept always satisfies. Heather comes through with superior customer satisfaction via communication and promises kept. Their provided shuttle service met a need for me to get back home during car servicing hours. Recommend as an outstanding and impressive team of folks. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Paul Dwight
    We dealt with Jeff here at Prestige VW and had a fantastic car buying experience with him. He was very knowledgeable, patient, and answered all of our questions. His manager was exceptionally professional as well. We highly recommend Jeff and Prestige VW to anyone looking for a professional dealer who will treat you like family. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Vijay Prashad
    The service at Prestige was very professional and courteous. The technician explained what the issue was and rectified it promptly. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Hans Garcia
    Great shopping experience. Something we do every 10 yeard | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ R Mac
    Heather is the only reason I go to Prestige VW. She should be teaching customer service as a career, what a asset prestige has. Heather is the best in the business! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Sue Vimmerstedt
    Jeff Ridgeway was wonderful. He went above and beyond to make sure my purchase went off without a hitch. Friendly, professional, and helpful! Thank you Jeff! Huge thank you to Mike Puleio and his great staff for everything! I love my “new” car! ???? | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Tomika Leverett
    I have had my Jetta since 2019. I take it in for it's yearly service this time of year since. Every single visit is a great experience. Scheduling the service appointments are stress free and I love that the service department has a shuttle service so that I don't have to wait at the dealership. I work from home, so this feature is a | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Tim Kingaby
    Heather as usual provided great customer service, As per the last time I gave her 5 stars and she is worth it.. Not left in dark as to what is going and she talks to you, Keep up the good work. Would like the turnaround to be faster than 2hours | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Trahair
    The service and facility would be rated 5 star except for the additional cost of using a credit card. I realize I will pay more at a dealership for services, but do not expect to be paying more for using my American Express card. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Sean Truitt-Gonzalez
    I scheduled an oil change/tire rotation over the phone for 10:30am. The lady who answered my call had horrible attitude. I was then sent a text saying it was scheduled for 10:15. No biggie. I show up-keys get taken immediately. So far so good. I go back around 1pm. Wait for another hour. Car is finally ready. Pull out, tire pressure | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Kalli Fisher
    Arrived 30 minutes early for my scheduled oil change and alignment appointment , they kept my car for almost 4 hours. I came back at the 2ish hour mark and asked how much longer it would be they told me 45mins to an hour and still took an hour and half longer. The employee at one of the desks was on FaceTime practically ignoring me a | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Stormy One
    I made an early appointment and showed up 10 minutes early. I asked when I made the appointment how long I should anticipate waiting, should be no more than an hour, we are pretty open that morning. I waited over 2 hours to get an oil change. I’ve owned 7 Volkswagen’s in 20 years, I’ve never waited over 2 hours for an oil change at t | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ David
    Terrible service the advisor Patrick didn’t seem to want to do his job. The techs in the back don’t know what they are doing especially Jeff. I had scratches and coolant still leaking from my vehicle and money missing out of the center console. I witnessed a tech scream at another tech while working on my car and also one of the tech | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Gayle Head
    I've been trying to get my ID-4 fixed for a month now. In warranty repair. We took it in on Nov 4 (appointment at 8:30) and they asked us to bring it back the next day because they only had 2 authorized service technicians and lots of ID-4's. We took it back on the 5th. They found the problem but had to order the part. Then we re | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ kathy mastriano
    | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Mitchell Anderson
    Let me start first by saying, this review does not have a thing to do with the amazing sales team here. Leslie, Jeff, you are the absolute best in the world at what you do. This has everything to do with service. I had a full inspection done on my car 12/4/2025, and I had merely brought it in to rectify what I knew was a wheel speed | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Dega Ortiz
    I just want to give a shout out to Dave. We cut it close to service closing and missed them and he REALLY went out of his way to make sure we could take our car home. And I mean, went through several keys to try and move cars for ours to get out. Customer service was outstanding & we can’t thank you enough for allowing us to get the | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Hughes Elizabeth
    Samantha who scheduled my recall work was wonderful Flood our service adviser was awesome he noticed my "Proud mom of US Army Soldier" and asked about my son turns out Flood is a veteran too. Yup they are my go to service spot | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Joanne
    The people at Prestige VW in Melbourne FL are truly great in many ways. First a little story ?? In July this year my husband and I stopped in at this dealership that we had purchased a previous vehicle from, we wanted to ask when the newest 2026 Tiguan SEL R Turbo would be available. Sadly no one knew yet so we left our information an | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Hal Hanna
    did everything I asked for. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Madalyn McCrane
    Just purchased my 2022 Volkswagen Passat Limited Edition model (one of 1,973!) at Prestige Volkswagen and I’m so impressed! Mary was wonderful—knowledgeable, patient, and made the entire process smooth, stress-free, fun and enjoyable. The whole team was welcoming and fantastic to work with. Truly the best car-buying experience I’ve h | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Nice Cat
    I had an outstanding experience at Prestige Volkswagen, and I have to give a special shoutout to Heather in the service department. From the moment I arrived, Heather made me feel like a valued customer—not just another appointment on the schedule. Her professionalism, attention to detail, and genuine care for my concerns were truly | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Ruth Lapa
    I thank the personal at Prestige VW. Melbourne. Patrick McKinney was very helpful and answered my question. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Charisse Maisonet
    This was such a seamless transaction. Bryan Sanchez was super! He was attentive, informative and personable. We will definetely continue further business with this dealership and with Brayan! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ nancy reizen
    Just completed a Lease Buy Out at Prestige VW in Melbourne FL. Great experience. The Dealership, the Sales floor, Customer waiting area are all top notch..even the Restrooms set an example. My Sales Person, Leslie Gibson could not have been more helpful, professional and friendly. Totally happy with Prestige | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Trisha Weaver
    Service Manager Kristy is so amazing. She took the time to hear me out about the problem I had in a previous appointment. She went above and beyond to help me. Heather was very professional and took the time to talk with me about anything I needed answers for. She went above and beyond. I received my vehicle back to me detailed. It w | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Gaby Quinones
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ valerie alfano
    Excellence by Jeff Ridgeway and Melissa in finance!!! I have bought at least 8 VW because my experience with Jeff. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Kelsey Chase
    DO NOT TAKE YOUR VEHICLE TO BE SERVICED HERE, ESPECIALLY WOMEN!!!! I brought my 22 Taos to the dealership at 8:00 AM on 10/17 for the recommended 45,000 mile service. When I was checking in, a gentleman at the counter looked to Kathy, who was assisting me, and specifically mentioned something about coolant. She went outside to docum | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ David Tucker
    My recent service visit has prompted me to leave the brand all together. I paid for a premium care warranty for my car, and just because I bought it from a different brand, and have an aftermarket warranty, is no way to treat customers 2nd class. I specifically brought my atlas there for a warranty problem. I would not expect anyone | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Anton F
    I serviced my car at this dealer for a long time and I was somewhat satisfied with service despite little things like forgetting to install wheel caps back or overfilling engine with motor oil. I was very pleased with customer service in the parts department when I called to order genuine VW parts, however, upon the start of the body | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Rita Mercs
    I had an oil change plus new tires installed at Prestige Volkswagen in Melbourne. Heather, the service advisor, is very knowledgeable and professional. She's always in a helpful and pleasant mood even when she has many customers. Since I had multiple services done, the free shuttle service was very much appreciated. Kyle was an excel | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Valerij Ojdanic
    Fast and useful service. Easy to schedule additional service. Reasonable price | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Brian Smith
    Always a pleasure when I deal with Prestige. Service is timely and the reps are always forward and don't try to load me up with a bunch of unnecessary maintenance items like a lot of others. The waiting area is clean and pleasant and booking a service appointment for regular oil changes is really easy using their online system. T | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Heather Howle
    I have leased 4 cars from Prestige Volkswagen and I have never been disappointed. My last three leased cars have been with Anthony Miller. Anthony has so much knowledge of the inventory and has always made my experience so easy. None of this back and forth nonsense. I am always happy to refer my friends and clients to him and I’ve a | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Carolann Harris
    Great experience with Jeff. Helped me thru the process of a new car buy and gave me the best deal. This is my 5th car from prestige VW. . | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Tania Hill
    If you’re in the market for a car go see Leslie at Prestige VW! She gave us the red carpet experience before we even knew what we wanted. The experience overall was great and we’re beyond happy with our Atlas! Big thanks to Leslie, Melissa, Jeff and all at Prestige VW! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Dakota white
    I had the best first time buyer experience here with the best people. Mary was the best sales person and made the process amazing. Melissa helped explain everything and made signing papers a pleasure. I couldn’t have asked for anything more. So excited to be driving a 2025 volkswagen tiguan. Thank you Mary and everyone ?????? | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Eric Le Blanc
    service at prestidge has been exceptionally great from service desk to maintenance | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Paul Replogle
    Great experience at this dealership. Jeff Ridgeway was a pleasure to work with. Negotiated our deal (very happy) and no surprises at the closing. I am a long time Toyota and Honda buyer, happened to have rented a Tiguan and really like the way it drove. Very happy with my purchase and for those of you in the market - do yo | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Carol L Meyers
    Friendly professional and knowledgeable service. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Allen Potter
    Very nice. No pressure, Jeff showed us anything we wanted to see and definitely knew his stuff about the vehicles. Overall an outstanding experience dealing with everyone there at Prestige. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Evans
    Jeff is the man. Go and ask for him. I was not even going to get a new car but here I am with a new 2026 and happy about it. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Mary Ann Tinkler
    I had to take my 2025 Taos to the Service Department at Prestige VW on Friday October 10. The engine light came on and they diagnosed the problem, ordered the part and had everything squared away in no time. I spoke with Patrick and he explained everything to me and made sure that the work was completed quickly. My experiences wit | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Austin Phillips
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    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Adam Adam
    Ms Kathy was so friendly and helpful Thank you Ms Kathy | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Sipes
    In and out for recall fix. Smooth | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Susan Thorne
    Jacob was a pleasure to work with! The entire team was professional and courteous. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Justin Realmuto
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ John Graves
    Kathy in service was great as always and is the reason I keep bringing my car to Prestige. Her support and knowledge are greatly appreciated and she is an asset to the company. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Gerald Rott
    Good morning your service writer Heather is outstanding. I was having a radio issue and it was resolved. The other service was oil change in transmission. 4 hours seems like a lot of time. When I came to have my oil changed a while ago 6 8 weeks, it too was a long time. I live in the real world and recognize things happen but I wante | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Clark
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    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Victor Farias
    A couple months ago I bought a certified Pre-Owned 2021 Volkswagen Tiguan and had it shipped to New Hampshire to where I was moving to. I went to get it inspected and was told my oil change was way overdue and that it seemed it was not done already when I first got the car. Also, my car also had mismatched tires that some are good an | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Angie Ortiz
    Where do I begin.... from the minute me and my family got there it was an amazing experience. We were greeted by Brayan, he went above and beyond to help me get a car, then we met David, I was impressed on how he remembered I was sick and asked if I was feeling better, I also spoke to Preston who was super nice on the phone before my | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Doug Teel
    My service writer was Heather. She was very professional and knowledgeable regarding my issues. She secured a courtesy ride home and 'held my hand' throughout. When I returned she demonstrated how my issue was fixed and told me she would be there for me in the future. I was impressed. Thanks Heather. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ T
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    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Melissa's GDocs
    VW # 8 for our crew. We've purchased from various places over the years but mostly used Prestige for service. We decided on Prestige for the recent vehicle. Thank you Leslie, Melissa, and David. Thank you for the personal touch, the professional touch, and for meeting my request. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Terri Shapiro
    We bought our first VW Taos from Leslie at Prestige Volkwagen. She was a wonderful sales person remembers my name and my husband’s name. The finance manager and the general manager were of the greatest help during a very difficult time as our cars sustained every $12,000 worth of damage They took it as trade even with that on the rep | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Evi Craig
    I cannot say enough good things about the whole team at Prestige Volkswagen. Jeff Ridgeway is a thoughtful and thorough sales person. He simplified my life and made the buying experience easy. Service Manager, Kristi Santos, helped me to a perfect resolution, and Service Advisor, Patrick McKinney was very helpful and kept me in the | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Boyd Welling
    I recently had an opportunity to have my vehicle serviced at Prestige Volkswagen while on vacation in Florida. I can honestly say the service, parts, and business departments were very efficient and fully capable of resolving my problem and have me back on the road in short time. I would highly recommend Prestige Volkswagen. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Kim Noble Beiderman
    Fast oil, change and service onmy Tiguan. Kathy was great to deal with. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Brown
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    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Brieanna Dorsey
    Hands down the best dealership, and I have been to from pre-purchase to service. Coming from someone with the WORST luck on brand new cars. I recently had an issue with a different dealership on my new car and was looking to trade in after owning less than a week. I was in a HUGE pickle and the entire team was amazing. Starting off w | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Ungeheier
    From my online expierence with Preston, to my sales person Jeff, to the sales manager David. Everyone was fantastic. After seeing a vehicle online and speaking with Preston, I drove over two hours to test drive a vehicle with the intent of purchasing it. Upon arrival the car was very clean, and looked great. After the test drive, I w | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Odette Lazo
    Son los mejores, visiten este lugar y no se arrepentirán. Los más profesionales, y se habla español. Todos te dan un trato especial, pero Ruben Fernandez es el mejor. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ East From West
    Anthony miller and Melissa are awesome. They welcomed me to the VW family with open arms and also did everything possible to make me feel comfortable with my decision. They provided no rush, no pressure and no worries!!! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Rick Dryden
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    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Corvaia
    Great experience. Not oversold on service and helped navigate the services needed for my vehicle. Heather was great! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Louis Cutajar
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    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Peter Zoeller
    Dealership was unable to to resolve issues with car play and Bluetooth for phone. Has been in many times for same issue | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Lefkowitz
    I brought my car in on 8/28/25 for its first oil change. 5600 miles on it. I left and the next day my car’s oil light came on. The car had NO OIL in it. They took it the following day and put oil in it. Made me wait until Tuesday and offered no loaner car so I was without a car for 3 days due to their error. Now my car’s engine idle | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Lefkowitz
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Savannah Ann Harkins
    Jacob is the best salesman. He was patient with us and answered all of our questions. We love our Atlas and the safety features. This was the best buying experience, he will always have our business. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ chandler cannon
    My wife and I went car shopping and recently walked into the Volkswagen dealership, The showroom was clean, organized, and welcoming—but what really made the experience exceptional was my salesman, Jacob. Jacob was an absolute professional from start to finish. He listened carefully to what we were looking for, asked the right questi | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Roger B
    Great service! Check engine light eliminated on Sunday. Drove to dealership early Monday and they took my car in without an appointment. They identified the problem and fixed it that same day. They even gave me a courtesy luxury drive to and from my home while car was in shop! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Rich Adams
    Service tech was very knowledgeable and helpful!!! She explained everything very well | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Witt
    Overly impressed with my first service visit to Prestige VW! Greeted by one of the most friendly and proficient service agents, Heather, I felt like one of the luckiest customers ever. Her sincerity in wanting to help me with whatever brought me in was amazing and satisfying. Heather is not only personable, in what I can imagine | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Larry Weber
    Patrick did another wonderful job and the new headlight was installed faster the promised. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Kasey Klein
    Jeff has helped me with all 3 of my VW's over the past 15 years. He is always so honest and helpful to answer all of my questions. I highly suggest to ask for him when you go in. Thank you Jeff, I am soul thankful for this new car. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Visium
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    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Kwei Chang
    As usual, Heather made a “just out of warranty” issue as good as possible. If it weren’t for Heather, I probably would not consider buying a Volkswagon again; but given her expertise and the help with Volkswagon in deducting some money off the total repair, I would put them in consideration again. All cars, including Toyota can exper | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Vaja Jennings
    I’m so grateful for David Morgan the time he took with me explaining things and making me understand the value of credit and long life decisions sir why you didn’t try to sell me you listened and advised me you’ll never be forgotten in my book and I’ll always keep your words in my heart rather we ever meet or not know that I’m thankf | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Eric Sellers
    Kathy and her team always take good care my VW needs. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ TD Swinford
    Smooth service! Kind & friendly people with all goals met in a speedy timeframe! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Tamera Barger
    This is our third Volkswagen and the second from Prestige. Leslie Gibson sold us both of our Tiguan's. Once they upgraded the features, we had to have the 2025. We were so glad we did! The new features are great. Leslie is so knowledgeable about the process and will walk you through everything. Finance was a breeze, and I sti | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ JAMES MINK
    Great experience with service on my 23 Tiguan. Katherine was very friendly and told me exactly what service would be performed and price range. Sales staff is also great since I was looking at purchasing a vehicle but was delayed on buying. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Norman Easton
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    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Gutierrez
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    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Sandi Anderson
    I made an appointment for specific services, an oil change and tire rotation. I even “clipped” a coupon that was offered on the Prestige VW site. It was all added to my appointment. When I got there I asked again for the tires to be rotated since I’m doing more driving than expected. I made the trip all the way to the dealer, brought | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Honest Reviews
    I’m not sure who I spoke on the phone with but just very rude, attitude. I know my vehicle and the service I was asking for , I’m not sure there was a connection issue or if something was misunderstood but I was told in a very rude way to just “bring it in”. I think a customer should be able to ask for quotes/ if they can assist with | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Preston Figura
    Great experience! Very smooth and easy process. Highly recommend | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Joann Flowers
    Leasing a vehicle at Prestige Volkswagen was easy. Customer service was great. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Charis Meckley
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    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe Y
    I had an excellent experience buying a vehicle at Prestige Volkswagen ...... From top management to my salesman Jacob to automobile detail ........ the whole process was excellent and most importantly no high pressure sales. I purchased a 2017 F150 and they were very fair in negotiating and made the process easy. My registration and | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Henderson
    Thank you for all your help in purchase are third vehicle from your dealership. Five star service all the way. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Vivian Mazarredo
    Excellent Customer Service! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ John Kent
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    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Pro Bo
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    7/28/2025 12:00:00 AM | Google
  • ★★★★★ shivani sodawala
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    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Karin Patrick
    This feedback is to express my dissatisfaction with the recent service experience at your dealership. We brought our car in due to an airbag error, and during the service, it was discovered that parts needed to be ordered. Unfortunately, this realization only came after parts were already removed from our car, resulting in our car ha | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Mariana Ferreira
    WOMEN STAY AWAY!!!!!!!!!!!!!!!!!!!!!! It is extremely disappointing to see that I am not the first review in the past week highlighting this dealerships disgusting disregard for women. I bought a brand new car a month ago, the check engine light turned on so I took it to get checked. I dropped my car off over two weeks ago and they | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Will
    Lacks parking and personality. Every person I saw working seemed unhappy to be there except the Service Manager. I have brought my 18 Passat GT and 24 Atlas Rline here and both times significantly underwhelmed by the service and treatment. After owning 5 VWs, visiting multiple dealerships, and working for the brand for 5+ years, this | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Kreigh
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Louis Richardson
    The service I was provided was excellent, took me in right on time. The waiting room was comfortable with snacks and drinks. The Service Advisor provided detailed information of the findings and suggestion by the tech and I was given the opportunity to decided on which service I wanted. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Brian Rishty
    Great experience from beginning to end, Anthony understood my goals with the transaction all of VW employees were great | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ William Boyer
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Ollyoop Wright
    Excellent customer service, sales, and financial personnel. Dealership's modern didital system for compleating that formally annoying paper work when purchsing a vehicle has been greatly improved! Reuben, Jeff, and Melissa all went out of their way to make my purchase experience stress free! Highly Recommend Prestige VW for all your | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Donovan Studstill
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Persad
    Kathy was very helpful with a big engine fix for my car | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ The Captain
    Good clean dealership, the staff is awesome. Heather is the best Service Advisor in the world! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Art Anna Miller
    Our initial contact with Prestige VW resulted in a purchase of our 2023 Tiguan SE. The sales experience was calm and efficient. Our first service department experience was equally pleasant and efficient. Our service writer, Cathy, was excellent and took very good care of us. Definitely recommend this dealership. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Boody
    I scheduled standard 20k inspection. Prestige was ready for me. Kathy greeted me and we went through the inspection process and what to expect. So very knowledgeable and professional. Everything discussed was taken care of completely with no hidden charges and no surprises. I am one extremely happy VW owner. Happy with the vehicle an | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Vickie Mcarthur
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher “Chris” Flattes
    Prestige service Team is always professional. Love working with my service advisor Ms. Kathy. Appreciate everyone’s hard work. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Danny Lefor
    Kathy was very professional in the way she interacted with me. Anytime I need work done on my vehicle I will ask to work with Kathy. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Greg Freetly
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe Wright
    People are excellent. Built trust with me. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ LIZA
    I have purchased a couple of vehicles from Prestige VW, always a great experience. Professional, kind, helpful. They work with you not against you to make a buck. Highly recommend! I am so happy with 2024 toas. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Claudia Korchnak
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Gary
    Best VW dealer in Florida | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ katrn
    Excellent experience at Prestige Volkswagen!!! Kathy in the service department was so wonderful! She went above and beyond to help me out with a complicated issue with my 2011 VW Jetta! Don’t hesitate to bring your car here! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Carol Matlack
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Robert E Davis
    Had no problems with an appointment for oil change, fuel filter replacement, and wiper blade replacement | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Lowrey
    Great service. Excellent team always a pleasure to deal with Prestige Volkswagen | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Lescouflair
    The tall man at the front desk in repairs next to the lady by the glass window who helped me was very helpful made me feel comfortable explained everything to me I’m so grateful to him he deserves Recognization for how well he does his job thank you tall man ?? | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ David Jackson
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Meyer Smith
    My husband and I stopped by to get a feel of the cars before committing to a purchase. Jeff was very knowledgeable of the cars and was a true gentleman every step of the way. Although we were very impressed with his approach, what really struck us in awe was his amazing frog saving abilities. While switching out drivers, Jeff saw a f | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Viviana Lara Mendez
    Walked in no appointment and Heather the Service Advisor was very helpful getting my oil change. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Audreanna Garcia
    Jacob was extremely friendly and helpful and understanding of what I was looking for. Would recommend dealing with him if you are thinking of getting a car. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Micah Christensen
    Good shopping experience with Anthony. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ candace
    I will never buy from another car dealership again. Anthony and his team were very understanding of my needs and made me the deal I wanted. They were upfront and honest and very easy going. I love my new Jetta! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jo Ann Lee
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    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Caple
    Will find any reason to avoid warranty work. Hearing many stories about it too from similar experiences from other people | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ nick maupin
    Terrible customer service, do not shop here. Communication from service department is awful. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Johnnie Jenkins
    Once again, been here over an hour for a scheduled service appointment and my car is still in the parking lot! WORST CUSTOMER SERVICE! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Dylan Brozny
    I had a coolant leak that started Thursday, 5/15, and took it in the following morning very early after finding that the coolant seemed to be spraying onto the belt and then around the engine bay. The dealer found the issue on 5/19. The issue being that the radiator had slipped off its support, which led to a hose to leak. They state | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Mekhi
    Terrible customer service, poor communication, will try to avoid warranty work at any length. Do not shop here. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ J C
    This was an amazing experience for something that's usually as pleasent as a dentist appointment! Preston Figura the internet sales coordinator answered all of my questions fully, without any double speak, and quickly. He followed up on every single thing I was asking for further info on and set up the appointment with Anthony Mill | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Brian Rishty
    I had a great experience at the prestige Volkswagen dealership. Anthony was very patient detailed and helped me make the right decision. Everyone there was great. I highly recommend them. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ michael mario pirolo
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ PEK Killen
    Heather Kukielka is way beyond 5 Stars in service! She is pleasant, an excellent, communicator regarding the details of a repair and delivers what she promises. Heather facilitates, whatever is needed with an ease that dilutes the stress of a potentially stressful situation. Thank you, Heather! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ david wilson
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Angel Caraballo Jr.
    People are awesome. Car is always in good hands. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Chris Arms
    They exceeded expectations on timelines. Very friendly staff. Overall great experience. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ CaribsurfDon
    I hate buying cars. I always feel like I am getting scammed with hidden fees, funny math and many times just plain deception. My experience with Prestige VW in Melbourne, Florida was quite the opposite and probably my best car buying experience in my life. From my initial inquiries with Preston Figura in internet sales , to David M | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Lowe
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Bernard Nelson
    Smooth, efficient, helpful. Very knowledgeable of car technology and functions. Great with follow up questions and service also. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Colin Buck
    Heather in service is amazing. Fantastic customer service, professional and kind. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Mike Larry
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ joseph ferro
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Heather Kaplan
    Wonderful service and caring staff | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Marie Negron
    This is our second VW purchase with Prestige VW. Leslie and the team were exceptional. Their professionalism, not "shark-like" approach. They guided us through every step of the way, which made our decision pleasant and enjoyable. They're a 5 star team. Thanks Leslie and Prestige VW! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Krutzsch
    Called 2 other VW dealerships, they all wanted to play games with the price point I wanted to pay. This dealership specifically 3 people, Preston, David, and Leslie were all exceptional through the process. There was no “hey we got you within in $15 of payment.” It was lower than what my point was when other dealerships were well ove | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Kimber Davis
    This was my first time visiting Prestige Volkswagen for service. It was a great experience! The staff were very friendly and the process was easy. Kathy, at the service desk, was great! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ d wahl
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Tom Hanrahan
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ gtiswany
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ John DiForte
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Raul Trujillo
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ S Campbell
    We had a great experience buying our new Taos. Brayan Sanchez is a very informative, friendly salesperson. Prestige is a great car dealership . Very friendly and helpful. I will certainly buy there again. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Mike
    Let me start by saying I hate purchasing cars. The haggling back and forth with the unseen guys at the desk/finance upselling etc. Prestige was one of the best experiences I have encountered while purchasing a new car. I was able to pre-negotiate the deal prior to arrival via the internet sales department and sales manager. When ask | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Brad
    Prompt courteous friendly service. Heather is 5 star too. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Scott Humphreys
    Great customer service Patrick let me know every step of the way what was going on very professional thank you | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Nathalie giha yarur
    Buena atención | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Eugenio Jimenez
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Zachary Love
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Chip Cruey
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Alejandro Ramirez
    Im sorry but 3.5 hours for an oil change is absolutely unacceptable. I made an appointment a week in advance, nothing else was needed 2.5hrs into it I finally got the "report" and only approved tire rotation. At the 3 hr mark I finally asked them what was the delay "is almost done". Not even in my garage with limited tools and beer b | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ M.I.C MakingItCount
    Worse experience I ever had. Horrible customer service and both vehicles I purchased from here completely paid off ended up with bad oil leaks and they sent me away after paying for a full diag they didnt fix my oil leak because I didn't tell them it had one? I thought that's why they were mechanics to tell us the problems we need fi | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Robert Fett
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Brandi F
    I have not had the best experience with Prestige unfortunately and it’s very disappointing. I have been going back and forth with them regarding concerns of my fairly new 2024 Crossport Atlas. I bought the car as a gift and so far it’s the worst gift I could have provided myself. After only owning the car for a year and four months I | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ V Mele
    I bought a 2025 Taos. I was never ever buying a car at a dealership ever again. So I used carvana last time. After this experience at Prestige with Kenny and how streamlined it is, I won’t go elsewhere ever again. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Harold Earnhardt
    Great Service ?? | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ jim Hagan
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Rang
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Daris Homy
    Everything was great. I was treated well, I didn't feel pressured, they had plenty of options. Overall a good experience. I'd recommend them. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Sergio Casillas
    I’ve had a wonderful experience purchasing two vehicles from Prestige VW. They’ve provided unmatched deals to other VW dealerships in the surrounding area. Moreover, Leslie (Sales Agent) ensured both times were quick and easy. I highly recommend Leslie and the sales team to help you purchase your next vehicle! Thank you Prestige and | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Julio Ramos
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Marleny Anez
    Great service. Kathy from the Service front desk is the best. Amazing people and best service. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Maurice Trudel
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Kate J
    I just recently purchased a 2024 VW GTI and it’s been a pleasure to drive since I drove it home last week! I really love it. I also had such a great buying experience at Prestige VW. Anthony Miller in sales helped me with my purchase. He was so nice and knowledge about the GTI and you can tell he really loves the work he does. He sho | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Gil M
    They were professional and polite… great customer service. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ James Knepper
    Drop off was quick. Gave me ride home immediately. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ cindy tkach
    Everyone here goes out of their way to be helpful - service department is awesome. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ GEORGE STRAIN
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Saki Wasabi
    Great service by all staff at VW. Quick, efficient and the waiting area comes stocked with water, snacks and cookies! Certainly recommend. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Deb Dot
    When I moved to FL from TN in 2020, I just purchased a pre owned 2017 Jetta GLI from the VW dealership in Chattanooga TN . Prestige VW in Melbourne was the recommended dealership for all my service/maintenance needs. They have always been helpful and fair. I don’t feel condescended by any of the employees when I have questions or con | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Def-Supreme
    Good | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Lynn Reilly
    Very nice people - from Sales to Service department. Excellent customer service as usual! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ A Miller
    Great service! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ John Fazio
    Recently bought a new vehicle. We had a great experience. Kenny was a great salesperson and the rest of the staff we dealt with, David and Alicia, were just as great. It wasn’t your typical car dealership experience. I felt they were honest and would deal with again. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ K SSON
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Rob E
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Angela Miniard
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Mary Chamberlain
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Marcy Mitchell
    Prestige VW is always very responsive and helpful with my VW Turbo Beetle. Heather is wonderful seeing that all is taken care of. Thank you! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Robert DeGraf
    Had a great buying experience. Thanks to Jeff Ridgeway for making it so. First time VW owner. Love the car | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ dkhjr1
    They did a very good job and did it quickly | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ CEULMT ONLINE
    Leslie and Ruben in "Sales" worked together in providing a pleasant customer experience in acquiring my new 2025 VW. This would be my second new vehicle from Prestige VW, and third in the household. Additionally, Alicia the finance manager is always professional and courteous in processing the transactions. Thank you again Prestige V | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Richardson
    We were not pressured to buy anything. We saw a car we liked and were able to purchase. Leslie was great and answered every question. We would definitely recommend her for future customers. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Maxwell Van De Velde
    could make timely appointment salesman Jeff very helpful explaining VW software | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Arnaldo Acevedo
    Friendly/reliable, always a good experience. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Daniel P
    Always good to be serviced at Prestige VW, Melbourne. Kathy/Heather always takes care of me and my ride. They are always helpful and look out for me to make sure my car is in good shape. Great customer service and honest car feedback keeps me coming back. No one likes to fix unnecessary things. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Rachel Garcia
    I enjoyed my experience. I just purchased a 2024 VW Atlas Cross Sport and it came with a recall. I took it to the dealer for it to be handled. They have an app that you can use to check in and schedule your service. This made it so simple for me. The employees were friendly and professional. The wait room had complimentary snacks and | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Mavhurl10
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Wilkins
    A very good Volkswagen dealership, but they are always busy and you should book an appointment for service as well in advance as you can | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ William Jelley
    Very good experience with very professional staff | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Willms
    My service advisor, Heather, was/is absolutely amazing, 10/10. No complaints in that regard. However… what I was really not a fan of, was having to pay out of pocket for a rental while my vehicle was in for service, and the problems to arise from it.. The rental place this dealership is associated with, Thrifty, provided me with a | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ James Irby
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Dan Smith
    Go somewhere else. DON'T GET YOUR VEHICLE SERVICED HERE. Staff was friendly but the guys in the shop must be completely incompetent. I had my intake cleaned and they forgot to reinstall the intake manifold diverter plates. Of course, there is no way to know this until 2years later when I did some work on my car, removed the intake, | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ José Carrasquillo
    Went for an oil change and diesel filter replacement. Car was delivered with oil and diesel in the engine area that was not cleaned after the service. Called and left a message for the service manager and no one returned my call. Very disappointed and dissatisfied with the service. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Vlad Shypilov
    Didn’t change my breaking pads because it’s to late at 3 pm, and they open until 7 pm. And they cancel my appointment 1 hour before. Weird timing policy, which i cant understand. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ louise quinn
    If zero stars were an option…. I will never take my car here for service again The service advisor was rude and a simple job took 2 days. I understand it takes awhile to get the part but a call from the advisor to give me updates would have been nice. We were told if someone comes in for an oil change that is taken care of right away | Read Full Review
    4/28/2025 12:00:00 AM | Google
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