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Volkswagen of Gainesville

★★★★★(84)read reviews

3737 North Main Street, Gainesville, FL 32609

(352) 240-3332 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ ayden hart
Had work done on my 2018 GTI at Gunther VW in Daytona Beach. I had an issue with that repair recently and it was still under the one year warranty. I brought it to VW of Gainesville and they were very quick with diagnosing it and getting it repaired for me under warranty. Great experience with them honoring my warranty! I was expecti | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Ryan Hand
Great company to do work with. Freddie is an amazing sales person who went above and beyond to get me the right deal. | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Anaria Goss
Do not come here !!! These people are rude and racist. They allowed this employee To make racist slurs and throw stuff at my car. Spoke to a manger and he justify the actions and told me to call the police. Do not come here !!!! | Read Full Review
4/12/2026 12:00:00 AM | Google
★★★★★ Vicki Davis
David Shoenberger is the best service advisor I've ever had in my life. He really took care of me, explained everything in detail and made my service appointment a real breeze. Thank you, David! | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ J?¨U¨S?¨T?¨ ??? ???
Anthony was very patient and helpful. We met our expectations and we were glad that we purchased the vehicle that we wanted. Thank you Anthony for outstanding job! #volkswagenatlasgainesville | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Cindy Dorcena
I had a bad experience last year when we bought a car and they didn’t want to take it back even though it was a couple of hours after the purchase and the contract said we had 48 hours. Other than that I to change my review because some employees are very helpful and focused on customer service. | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ kevin dorcena
They ordered me an uber home after I had to drop off my car which I thought was above and beyond because they didn’t have to do that. Also, they kept in contact with me and attended to a tax matter timely | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ nicole jederlinic
Freddie was great to work with! Thank you for everything! | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Alanna Handy
Freddie and the team got me a great deal on my 2026 tiguan! They made me feel comfortable in my purchase and I truly felt like I got the best deal they could’ve give me. 10/10 recommend working with VW of Gainesville! | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Brian Conreux
Freddie made the whole process very smooth! Was in and out in about a hour. 0 pressure from the team. Would highly recommend him if you’re in the market for new/used. Finance took great care of us as well and got 0.9 APR!!! | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ R Milam
Do not come to this car lot and expect them to be honest or honorable. Stay clear of here and all other morgan auto group stores. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ rod bryant
I recently purchased a vehicle from Volkswagen in November 2025, and overall it was a very pleasant experience. From the beginning, the staff was helpful and made the process smooth. I bought a car I first saw online, and everything went well. I did have a small issue after the purchase, but it was handled professionally, especially | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Joe Goldin
Great service, fast and hassle free. Edwin Took care of the issue professionally. Part received the follwoing day and they installed it while we waited. I highly recommend this dealership! | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Liza
Anthony helped me get into my new Tiguan this January and managed to be professional, hilarious, and personable. The man knows his cars, knows his numbers, and apparently knows exactly how to keep a customer from dying of boredom the whole time. Smart, talented, quick with the jokes, charming but also straightforward and transparent | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Thomas Byrd (Bo)
Hi my name is Thomas byrd I was going through gaineville and decided I was going to look at cars at vw of Gainesville I was browsing the preowned inventory I was walking around the lot when this young lady name Ashley come out and talk to me I ask here about a car or two and I seen a 2017 passat I ask her about she told me that it wa | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Judy Kintner
I have been a customer for a couple of years now and have no complaints. The service department is spot on and always let me know if there is anything up and coming and what is top priority to keeping my '14 Jetta on the road! My service manager David Shoenberger is always kind and understanding to my financial issues and always ta | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Kiara Humke
Volkswagen is always timely and efficient. They are incredibly kind, knowledgeable, and always do their best to pinpoint any issues and get them resolved as soon as possible. | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Jacob Weller
Very polite and professional staff, took care of my car recall repair. They were speedy, did a great job, and kind in their conversation. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Brandon Barnett854
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2/9/2026 12:00:00 AM | Google
★★★★★ Clayton Willis
Freddie got us in and out with the car and payment we wanted! Ask for Freddie! | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Robert Carlisle
A shout out to Freddie… thanks for your help in getting me the Kia Niro … | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Joanna Knowles
Freddie was my salesperson, very knowledgeable, explained the various features on my SE Tiguan, no pressure sales tactics, answered all my questions, did not try to oversell the vehicle I purchased. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Gregg GillexV kjmc. tte
sales assistance Anthony was awesome! very knowledgeable on the Tiguan and all its features. no sales pressure. very good experience. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Mike Messer
Freddie Hubschmitt was awesome to deal with. Would recommend him any day. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Glenn Gay
Had a great experience with VW of Gainesville. They were able to get me into a new ride with no hassles. The customer service was top notch and I would highly recommend them to my friends. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Robert Gavette
We had very nice experience getting our 2026 VW Tiguan SE, from VW OF GAINESVILLE, the salesman Anthony Schoeder was very professional and thoughtful expediting the whole experience from beginning to end. .Willy was a charm at closing... The Dealership Team as well were all friendly. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Dawn Thomas
Freddie is an awesome Salesman and had lots of patience...I was very indecisive so, I had to drive several cars and compare numbers. Freddie guided my husband and I towards the most cost effective car and we absolutely love our new Taos, which we call Taco:-) | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Blake Williams
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2/2/2026 12:00:00 AM | Google
★★★★★ Neferty Rosales
?I recently purchased a vehicle from this dealership and had the pleasure of working with Cory. ?From start to finish, Cory went above and beyond to ensure we found the exact car that fit our needs. What stood out most was his patience. He never rushed the process or tried to overwhelm us with high-pressure sales tactics. Instead, he | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Riley Stinson
The team there were tough negotiators but they were respectful and friendly. They did tremendous job going over the GTIs features and answering my questions. Overall I had great experience and I look forward to using them to service my vehicle. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ danielle marvel
These people do business dirty. DO NOT GO HERE. Put a deposit down on a car not even 24 hours later decided against it, and refused my deposit back… take your business elsewhere. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Christopher Daniels
I inquired about a car and the very next morning Freddie sent me a 2 minute video of the inside and outside. We talked and got the process started. He made it really easy. Explained everything. Usually buying a car is a pain. Everything got done in an hour or 2 and he delivered the car to my job the very next morning. Very good servi | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Ken Gaun
I didn't think I could get a cooler car then I already had ,but, Bree, Freddie, David, and the entire staff made the impossible possible again !!! Thank you again from the bottom of my heart !!! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ nico olivieri pagan
Riad and his managers were extremely helpful and friendly throughout the process of showing us options. though we ended up choosing a car they didn’t have in stock elsewhere, the team was helpful and patient, as well as eager to work with us. They definitely made the process of looking at options feel way less intimidating than other | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Angelina Somoracki
Unimpressed with this dealer. Bought a certified pre-owned atlas there about a year ago. have brought it in for service twice already for issues. The most recent time, they told me nothing was wrong. Took it to another shop and they found an oil leak among other issues. 5K worth of work. Mind you - the problem was that the car is TUR | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ David
To be honest, you can’t expect much from a car dealership because they’re all focused on making the most money they possibly can but I personally don’t understand how people can exploit a buyer’s ignorance and sleep at night. I did end up buying a car from here but I still got finessed in the finance office in some aspects even thoug | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Rachel Ruck
DO NOT BUY A PRE-OWNED VEHICLE FROM HERE!!!! NO MATTER WHAT THEY SAY!!! My experience has been nothing but a nightmare. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ D P
Stay away from this dealership, I made a appointment with Alex when I arrived he didn't even show up with no apology. They desperately try to sell you things like PPP another scam and a waste of time pay attention to your contract they will sell you things you don't honestly need totally scammers. My experience was horrible. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Erin Bradley
I first went to VW in July 2025 for a concern that my 2021 Atlas was leaking from the sunroof area (water pooling around the interior lights above the front seat). I had pleasant interactions with Edwin, who was the service associate assigned to my car. He was responsive and helpful, even through an arduous process of getting my exte | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Ariel
Kristan and Matt went above and beyond for us! We were 4 hours into a 21 hour drive and the car started giving us trouble, they immediately got us in, and took care of us efficiently. Excellent hospitality and service!! I would highly recommend this place!! We're so glad we chose this location!! Thank you guys!! <3 | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ daryl byrd
Had been looking to upgrade from my 2012 Jeep Wrangler. One of my coworkers (Cory) recently started working there. They never gave up looking for until they found something that I might be interested in. They found me a 2024 Jeep Rubicon. I’m very happy with our purchase. Looking forward to new exciting adventures. Tel these guys wha | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Matthew Donovan
4 hours in to my 21 hour car ride home and my GTI's front driver side starts making a concerning noise. We googled the closest VW dealership and found this place. After a quick phone call asking if they had any time we headed over and they immediately took my car in and Matt immediately looked it over. Kristan was so hospitable while | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Tiffany Witchard
This facility values the client's needs. With some respectable negotiation on both ends, I was able to drive in with an old car and out with a new one on the same day. Nate was a personable sales advisor and transparent businessman. He outlined the buying process, provided insight and monitored us at every step. I had a very smooth b | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ KTF X KTF
It was a great experience to work with some hard working individuals. Alex, salesman treated us like family. Chris,confident style took us home with extended warranty. William and Bre exhibited professionalism. Thank to making are Car purchase a wonderful one. Ed&O | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ A. M.
Staff is knowledgeable, courteous and fast! Their commitment for an excellent service exceeded my expectation. I highly recommend it! | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Kira Grieve
We purchased a 2026 Atlas from Anthony. Thankfully, they had a few different options and found us exactly what we wanted. He was great and helped make the process as easy as possible. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Stefanie Waschull
Thank you Anthony! I appreciate you. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Earl Mckeever
This is my 3nd or 4th vehicle from here. They listen to your needs and try to stick them as desired | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Jacquelyn Mercier
Easy and smooth. Everyone worked to get my car, the best deal and always kept me up to date of the arrival of my car. Great experience | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Rachel-Diaz Evans
My husband and I were extremely satisfied with our experience buying a VW Tiguan at your dealership. We were especially pleased with the service provided by your salesman Anthony Schroeder. He was very knowledgeable, encouraging but not pushy. He was always keeping in contact with us to see if we wanted to pursue buying the Tiguan. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Johnathan Ross
TL;DR for BUYERS: If buying pre-owned compare every thing on the Carfax to what you're actually seeing. Ask for an on sight diagnostic before leaving the lot, if they want to make the sale. Whoever did the Carfax for my vehicle did a very lackluster (or dishonest) assessment which lead to a number of issues. UPDATE 10/11: Went to us | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Joe Bally
i’ve never been more impressed by the incompetence of dealer techs and service clerks | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Leigh McCray
Took my beetle in for an oil change (first time at this dealership) and they did a fantastic job! The staff was great! The gentleman that checked me in was fantastic and the technician did a very thorough inspection along with the oil change and made a recommendation to replace my wipers but without pressure to have them done right t | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ John Hobbs
I drove more than two hours to get to the dealer, and I did not regret it. My "sales executive" Freddie Hubschmitt was outstanding. From the warm greeting upon arrival to well thought and professional follow-up email my expectations were consistently exceeded. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ ashlee moses
Very unprofessional sales and service tactics. I am currently having to sue for fraud. Don’t go here! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Joseph Bozarth
Bought a truck from this dealership a while back. I was pressured into buying their service package. They told me it was mandatory. So I bought it and only really used it for the free car washes. I got in an argument with one of the managers once when I tried to redeem my car wash. I guess he didn't like actually having to fulfill hi | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ C H
Volkswagen of Gainesville Service Department Extremely Disappointing Experience I had a frustrating experience with David, in the service department, that has left me questioning my loyalty to Volkswagen. From the start, David overpromised and underdelivered, creating a very disappointing situation. I took my car in for a routine o | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ kayla cotham
I have been with Volkswagen of Gainesville for the last 7ish years and I am now on my 3rd lease because they are seriously unmatched when it comes to customer service and going above and beyond for their customers. I have had the pleasure of working with Hannah Chayak for each of my leases and it’s is truly one of the reasons I can’t | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ C W
Great Service! Friendly, quick, and with detailed updates / video on service. Thank you! | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Emily C
Kristan Lagares is the reason I am leaving 5 stars. Very helpful,kind and wonderful service! The mechanics were fast, efficient and to the point! Highly recommend. They took very good care of my older Jetta! | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Moriah Weir
As always, Edwin and David were helpful, knowledgeable, and polite! Thank you so much :). | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Barbara Cristelli
The best dealership I have ever been to. Sales people are so helpful and I cannot say enough about the service department. I have been with VW of Gainesville,FL. for 8 1/2 yrs. now and I couldn't be more satisfied. They treat you like family. You guys are the best. Thank you David S. And Chris. ???? | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Phil Corbett
If you’re looking for a dealership that not only works to get your business with a great deal, but also with service after the sale, Gainesville Volkswagen is the place. Daniel and his staff were great and our salesman, Nate was awesome. They followed up on things to ensure I was pleased and satisfied. They kept their word and wer | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Jane Doe
Bought my 2024 Tiguan R-line last yr and have nothing but great things to say about this dealership. From the minute I visited for a test drive, purchasing the vehicle and through any maintenance or concerns I've had....they've been nothing but awesome! Thanks guys for always making my visits a pleasure! | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Equine Saddlefit
We cannot recommend anyone to buy a car here. It's frustrating to think you're buying from a reputable VW dealership, only to be taken advantage of worse than at other, less official sellers. Just one day after purchasing the car, we noticed an engine noise. We immediately contacted the dealership. Instead of receiving a straightforw | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Kelly Young
I would not personally buy a vehicle from here. I went to buy a car from them - the shop I got a PPI through found transmission issues, a bad battery, and found that the sticker indicated it was late for an oil change. Additionally, yes, they do charge a $1,000 fee for financing outside of their dealership. They do attempt Captive F | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Catherine Saunders
Really sub-par service experience yesterday. The place did complete my 10k incremental and switched out my license plates, but the vibe was off. Edwin was condescending and dismissive throughout my visit, and the response to the feedback about my visit is what prompted this review. When I called to make my appointment, I requested | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Brittany Barritta
I had an excellent buying experience at VW of Gainesville. I purchased my very first VW with the help of Alex Maldonado who was friendly, knowledgeable, and straight to business! I did a lot of research before coming here, and the team was quick on their toes and answered every single question I had without issues! From walking in th | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ JJ Mc
I had the best experience working with Mr. Freddie and Chris in Finance. Both of the guys were very professional and efficient in their work! I would say, probably one of the smoothest transaction ever! Thank you both for everything you did for me! You guys are definitely 5 star employees!!!! Jerry | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Rhonda Griffis
Excellent all the way around. That Bree knows her stuff! I am very happy with my experience. | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Torrie Robinson
Freddie has gone above and beyond any other sales person I’ve came across. Although we could not make a deal work and that’s not because of a lack of effort on VW end. Freddie has gone above and beyond working tirelessly to try and make something work. I would highly recommend Freddie as a salesman and the Gainesville VW. | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Marissa
Came in for my first free oil change, arrived at 11 they didn’t touch my car til 12 it sat in the lane. Then I watched my car drain the oil for atleast 45 minutes while I see techs and other employees just walking around talking. Once they were done I saw my keys sitting on the advisors desk for 20 minutes. KEEP IN MIND, I’m sitting | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Chris Barraza
Schedule with less than 24 hrs notice. They got me in next day, told me it would be 90 min, only took 45. Edward my service advisor was great. 7/2. Update. Idk if it's a new manager or what. But my review goes from 5 star to 1 star with my experience in the service department. You can call or text me about my experience at anyti | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Gene Randall
This dealership does everything right. started going there for service on my 2014 Beetle. Just made sense to buy its replacement there. Update: Well Shucks, the 2023 Taos was so easy to purchase, I wandered back today and bought new 2025 Taos. In and out no problems | Read Full Review
7/3/2025 12:00:00 AM | Google
★★★★★ Marie Jerome
When i tell you i have no problems going to this dealership. They have helped me in so many ways. I live in Ocala but the drive to Volkswagen Gainesville is worth it. They are able to service all my issues. Definitely recommending more people. Edwin and his staff are the best!!!! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Jonathan Bentley
I had an engine light come on over the weekend. I was scheduled immediately for Monday at 1pm. I was pulling out by 130pm with an explanation of the issue and a clean car. Very happy with Edwin and his team. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Tina Lamb
Love my upgrade from my 2018 Jetta to my new 2025! Alex is wonderful to work with, even stayed with us for a test drive when we showed up 10 minutes before closing time! Staff worked with us to get the deal we were looking for! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Grace White
Took my 22 Taos for her 30k service and Dave was amazing as usual. Give Dave a raise! | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Irena Zanders
I had a great buying experience with Stephen Oswald at VW of Gainesville. They had very transparent pricing and communication, and Stephen’s positive demeanor made the entire experience even more pleasant. I highly recommend them as a reputable dealership for any of your car buying needs. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Joe Wood
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6/2/2025 12:00:00 AM | Google
★★★★★ Stacie Johnson
Done, done, done is all I can say. They got the two stars because David did attempt to help me save but the fact that EVERYTIME I called afterwards to make an appointment, "a message will be sent out" to everyone and I STILL don't have a response nor have received a call back. It's been three weeks later and NO ONE has called me back | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Christopher Adams
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6/2/2025 12:00:00 AM | Google
★★★★★ Melissa Lily
I was told I needed a new transmission after I mentioned that my car seemed to be stalling during a normal maintenance appointment. I waited 3 hours and was told I either needed a new transmission for $13k or new car. VW neglected to show me their inspection report that was stapled between my receipt and transmission quotes. None of | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Vivek Sharma
One star because could not give less than that. We own a Volkswagen Taos and went for regular service. After being treated badly on a previous experience, decided to give them another chance and that was a huge mistake. Please take your vehicle anywhere else. They treat the customers badly and harass them. The person who dealt with u | Read Full Review
6/2/2025 12:00:00 AM | Google

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