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Zimbrick Volkswagen of Madison

★★★★★(200)read reviews

1430 N Stoughton Rd, Madison, WI 53714

(608) 467-4860 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ Karl Erstad
Poor customer service. Overcharge. Recommend repairing for non- needed repairs. I always feel cheated when I leave this place. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Kari Brown
Fast service and explanation for next service provided | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Stephanie Deakin
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11/15/2024 12:00:00 AM | Google
★★★★★ Kali Cloud
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11/15/2024 12:00:00 AM | Google
★★★★★ Penny Novak
Fast friendly service | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Doria Dahl
Great customer service! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Ye Xu
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11/12/2024 12:00:00 AM | Google
★★★★★ Lori Grill
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11/11/2024 12:00:00 AM | Google
★★★★★ Pam Curley
A BIG Thanks to Trisha for getting my CD working back in my car….gotta have tunes ?? for cruising! You guys are Awesome! ???? | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Beth Christianson
Top Notch friendly service! As always! | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Naveen VK
Really helpful staff. They keep me updated on the repairs. They always do a great job. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Ben Delaney
Excellent service at VW. The whole team were great but Casey was the person that was looking after me and he was friendly, Communicative and went the extra mile to make sure the car was fixed and even spotted we had an incorrect battery in the key and replaced it! The attention to detail was phenomenal. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Scott Williams
Trish at VW Service took care of me and my vehicle during a stressful time. Within 2 hours of a call, she had my car picked up and towed for repair, and a loaner dropped off in my driveway. I will purchase future vehicles at Zimbrick because of Trish and the care she provided. Thanks, Trish! | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Amber Fenner
Great service as always. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Valon Elezi
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11/8/2024 12:00:00 AM | Google
★★★★★ Rudy Bankston
Dana was great and displayed professionalism, clear and welcoming communication and overall ideal energy. She also prioritized my needs in terms of completion of service and transportation during the process. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Kayla Argall
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11/6/2024 12:00:00 AM | Google
★★★★★ Karie Bol
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11/6/2024 12:00:00 AM | Google
★★★★★ Josh DV
Zimbrick has treated me well, showing honesty and care for my vehicle for over 5 years. I was fortunate enough to have several services covered by the buyback warranty, but this expired in 2024. On my last service Zimbrick gave me all the information I needed to make an educated decision and while I am getting a new car, I appreciate | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Susie Gaafe
This place is friendly | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Angela Fandrich
Scott and Rob did a great job helping me to get into a 2024 Vw Atlas Cross Sport, working with me to get an approval and a great deal. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Elizabeth Adamec
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11/5/2024 12:00:00 AM | Google
★★★★★ Cindy Matz
Cheerful, competent and helpful service staff! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Nathaniel Vondran
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11/1/2024 12:00:00 AM | Google
★★★★★ Chris Wells
Marcel and The Zimbrick Team were great!! The service team also keeps us coming back! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Roy Chebel
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11/1/2024 12:00:00 AM | Google
★★★★★ Ericka Stellflue
Great experience from beginning to end. Scott was very helpful and patient with my questions and finding me something that works in my budget. Robb was very thorough throughout the paperwork process making it not stressful and answering any questions I had. This is my 2nd VW I’ve purchased from here (both from Scott) and I highly | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Nicholas Higbee
Casey is amazing and the rest of the staff is very helpful. Unfortunately they don’t run your car through the wash anymore (at least not the last 3 times we went). That was a nice touch, but alas. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Jordan Matthies
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10/27/2024 12:00:00 AM | Google
★★★★★ Arun Subramanian
Service team went above and beyond to research warranty applicability for an issue I had. Everyone I’ve ever interacted with here has been very helpful and friendly | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Jeff L.
Zimbrick Volkswagen is a GREAT Dealership. They are Honest & Trustworthy. I always make my plans to have maintenance work performed here. | Read Full Review
10/21/2024 12:00:00 AM | DealerRater
★★★★★ Nick Russell
Super fast and easy, glad I came here to buy! | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Candice Jayne
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10/16/2024 12:00:00 AM | Google
★★★★★ Alyssa Nedanovski
Super kind and professional people here at Zimbrick VW. They always take good care of me when I bring my vehicle in. Owned my car for almost 3 years, Trish has been the go to lady since and she’s great! | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Candice Jayne
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10/14/2024 12:00:00 AM | Google
★★★★★ Elias Milanich
I had an odd experience last service. First time in was great (so I thought). However this time, the service advisor assigned to my case had terrible communication through out the entire time my car was in the shop. Every time I called the phone was not answered and even the text response was slow. And after a certain point I no long | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Andy B
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10/11/2024 12:00:00 AM | Google
★★★★★ PATRICIA LASKY
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10/11/2024 12:00:00 AM | Google
★★★★★ Nichole Carroll
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10/11/2024 12:00:00 AM | Google
★★★★★ Brianne
I came in later in the day on a Thursday to get a battery scan due to starting issues after suspecting an issue with my battery or alternator. As a walk-in, I wasn’t expecting that Zimbrick would be able to do much that day, & was hoping mostly just to get the problem diagnosed, but once they determined I just needed a new battery, t | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Michael Stockland
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10/10/2024 12:00:00 AM | Google
★★★★★ Buddy Lauter
Casey was on point, very helpful and thorough. Above and Beyond, no strike outs! Lol | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Merlin
Zimbrick service team always does a great job with my VW! | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Meerkat
Make sure you take someone with you and slow the process down. Read the fine print and don’t sign anything until you go over every detail on the actual car you are purchasing. Words are hollow and don’t mean anything. Be very thorough in your walkthrough and question everything! | Read Full Review
10/6/2024 12:00:00 AM | DealerRater
★★★★★ Ali
Great and fast service | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Justin Lowe
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10/5/2024 12:00:00 AM | Google
★★★★★ nick johnson
I’ve only had my VW serviced here but would recommend to anyone who has a VW in the Madison area. Not many shops around have the expertise to work on these vehicles. The staff are always helpful and highly responsive. 5 stars | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Benjamin John
The staff is always so attentive and the quality of their work is exceptional. Zimbrick just never disappoints. | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Rob Borchert
Great service! | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Bruce Heintz
Xlnt all, really enjoying my new GTI. Scott and everyone treated me xlnt and i would recommend them to anyone in the market for a new car. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Carter Fait
Dale and Jeremy were very helpful, not only in helping us pick the right vehicle, but in taking care of us. There were some hiccups in financing and whatnot but Jeremy stayed past closing and helped us figure everything out so we could still walk away happy with the car. Everything was explained very clearly and simple, and Dale and | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Sandra Masche
It’s been a pleasure working with Scott and Bill at Zimbrick Volkswagen. It’s great to find a car dealership where the customers best interest comes first and you leave feeling like family, if you are looking for a vehicle, new or used, stop by and visit with Scott Ecker. You will appreciate a salesman that focuses on your prioriti | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Michael Waters
First Class in every way. And friendly | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ DandE
Very friendly and helpful. Service is A+. Dan is very helpful and thoughtful. We recommend this dealership. | Read Full Review
9/30/2024 12:00:00 AM | DealerRater
★★★★★ Tio Tio
Service Department is easy to work with, dependable, and does quality work. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Mike Wills
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9/29/2024 12:00:00 AM | Google
★★★★★ Piotr Kusion
I received great service with friendly staff. | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Seth
Great group for service. They are knowledgeable and friendly. | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Chris Zimbrich
Service was completed quickly, no issues and good communication. | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Pete Shively
Without an appointment, they worked me in for an oil change. I was in and out in 50 minutes, and they rotated the tires for me at no charge. Much appreciated. | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Dwayne Strandlie
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9/26/2024 12:00:00 AM | Google
★★★★★ Tanner Disch
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9/26/2024 12:00:00 AM | Google
★★★★★ katherinenicoler 1
Service always gets the job done, and in a timely manner, much appreciated! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Matt Liguori
Quick and painless! Very knowledgeable and helpful staff. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Mia Burdett
Excellent service. Explains everything that is done. Love Zimbrick. Had an oil change. Just disappointed I didn’t get a car wash. Other than that everything is always great. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Rick Wolfe
Always great service. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Idril Vivresen
Zimbrick VW provides you with excellent service for your auto, as well as a welcoming and comfortable enviromment | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ anthony hanmer
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9/20/2024 12:00:00 AM | Google
★★★★★ Conner Loy
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9/20/2024 12:00:00 AM | Google
★★★★★ Gregory Werth
Great job Dana and awesome services.. again great services as always taking care of their customers.. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Darcy Nedev
The staff at VW were so friendly. I never felt pushed or hassled. Marcel was just awesome! He first took us for a test drive to show us the features on the id4 and then we drove it. He had a fun personality and answered all my questions. When we went to pickup the vehicle he went through the entire vehicle again and was very friendl | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Tara
Excellent service. Stopped in without an appointment to have them check a light on in my vehicle. They were able to get me in immediately and diagnose the problem. Had an appointment for the next day and it was fixed by 11 AM. Great customer service! | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Sue Seifert
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9/16/2024 12:00:00 AM | Google
★★★★★ Yoyodyne ArtWorks
Very impressive, service advisor Trish was friendly, professional and extremely efficient. Could not have asked for a better car service experience! Highly recommended! | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ J.Michael Weiss
Very fast, professional. Great experience. If you have a VW, highly recommend. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Edward Calado
Dana scheduled the recall repair appointment, but she was not present on the day of the appointment. Her proxy was okay. He estimated 2-3 hours to replace the suction jet pump, but it was done in a little over an hour. I'd have appreciated a more accurate estimate for time, but overall I will likely return for warranty or recall repa | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Mafer Ganou
Good Costumer service !! | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Craig Robertson
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9/12/2024 12:00:00 AM | Google
★★★★★ Krista Roberts
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9/12/2024 12:00:00 AM | Google
★★★★★ Megan Waugh
Thanks for making a good service didnt have many questions super friendly and advice on the correct things no extra price gouging like other places try to get away with! | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ w.homa
The service agent was great he explained everything and took care of it in timely fashion | Read Full Review
9/12/2024 12:00:00 AM | DealerRater
★★★★★ alger doane
Took care of a recall and accommodated my tight schedule. Service department was very attentive. | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Logan Woods
Phenomenal service. Friendly, detailed, communicative. Just moved and so happy to know this team is here if we need it. | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Sarah A Thomas
Over the past 5 years, I have received absolutely stellar service from the VW Service and Repair Shop on Hwy 51. They are all super helpful, responsive and knowledgeable. I never go anywhere else now. Thank you, Cory, Rob and team! | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Tonya Pelot
I drive an hour to go to VW Madison because the other VW service departments I've been to are well I will just say not worth it. VW of Madison has knowledgeable service people and they actually listen and care about their customers. Definitely the best choice for me. | Read Full Review
9/8/2024 12:00:00 AM | Google
★★★★★ aj jameson
Received a phone call from this dealership about a recall and the the response was very rude, 20 min repair they want the car overnight, when i told him no he got very rude and argumentative with me, its a $27 part and takes 20 mins, i have more experience with vw repairs than this location, i will be buying my 2024 golf R from anoth | Read Full Review
9/8/2024 12:00:00 AM | Google
★★★★★ Curt Christianson
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9/6/2024 12:00:00 AM | Google
★★★★★ Jason Pick
Great experience | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Deanne Woller-Vilela
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9/1/2024 12:00:00 AM | Google
★★★★★ Jan Daggett
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8/31/2024 12:00:00 AM | Google
★★★★★ Tony Miele
My right-side mirror housing got hit with something and I had it repaired at the Zimbrick Auto shop at Zimbrick Volkswagen East. From the estimate to the finished mirror, everything was 1st rate. The paint match looks perfect and the process was very quick. Thank you Zimbrick! | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Marcus Baker
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8/29/2024 12:00:00 AM | Google
★★★★★ Dave Kelton
I received an excellent discounted price without haggling. A refreshing and transparent experience compared with other dealerships I visited. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Sam Greco
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8/28/2024 12:00:00 AM | Google
★★★★★ Liz Coons
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8/26/2024 12:00:00 AM | Google
★★★★★ W G
After an initial snag in communication, from there our experience with Jeremy from Zimbrick-Madison was a real pleasure. Jeremy (the financing guy) has a natural nack for communicating clearly and cheerfully that, combined with his honesty, put me at ease that I had made the right choice of doing business with them. I love my Tigua | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Amy Genova
Love the service department at Zimbrick VW east. Thanks for taking good care of my beetle. | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Melinda Craig
Easy buying experience | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Charlie Lembach
Update: Serpentine belt broke 7 days after the "80K Miles inspection". Left me stranded in South Central WI and had $200 towing bill and a $180 repair bill. So much for mileage check ups. Been a long time customer, think the last visit will indeed be the last. 1: I don't need to be reminded via automated text, email and voice 3 tim | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Vanessa Buteyn
Fast and great service! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ james campbell
It was great customer service everything that was done to auto was explained in detail | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Saibata Zamtako
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8/21/2024 12:00:00 AM | Google
★★★★★ TECH SMITH
My report was missing a couple of indicators that should have been reported. | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Peter Baugher
Casey did a great job of scheduling a convenient time for me to bring our Golf in for an oil change! | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Leo Vang
Quick and fast services | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Joe Backes
Zimbrick VW of Madison were very low key, no pressure at any time. I was interested in a 2024 ID.4 but when I first came in they didn't have anY. I did test drive a 2023 ID.4. It was a great car but I wanted the upgrades coming with the 2024 ID.4. Several months later I came back and test drove a 2024 ID.4. It again was a great exper | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Mark Owens
Great experience, Marcel is a professional sales rep and covered all my concerns. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Shawn Diaz
Both sales associates were incredible to work with. My husband and I both bought our new vehicles here as well as our last vehicles and the services and attention we received was amazing! Anytime we have to get our vehicles serviced, the team at Zimbrick makes the process so easy and accommodate our needs every time! We will continue | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Tracey Gray
Friendly and respectful. Very helpful since we were traveling and wanted the car fixed before driving home | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Beka Hattoon
I have been coming here for nearly 14 years, consistently encountering exceptional customer service and a positive ambiance. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Cindy Schumacher
Very nice people and efficient. Everything went very smoothly. We appreciate their service. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Susan Barribeau
Always feel well taken care of at Zimbrick VW Service. | Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Rob Thomas
The service personnel have been very professional and courteous over the many years I’ve been having my vehicles serviced. I highly recommend them! | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ DEBBY BUSHEY
Everybody was nice and efficient and didn't try to sell me anything I didn't need. The only reason I gave it an 4 instead of a five is because the price for an oil change is outrageous. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Erika Graf
Dana was my service rep when I was there. Initially I was there for a 30K service. When I checked in I told her I needed the tires checked, wipers all around, and that we had an issue with accelerating when we first get in the car. She dismissed my concern and said it was probably just the type of engine. Our sales rep was Ben when w | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Michelle Muller
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8/8/2024 12:00:00 AM | Google
★★★★★ David
They are always very helpful they go above and beyond for customers. My car was vibrating really bad they went for a test drive with me and fit it in even though they were really busy. Wouldn't go anywhere else for my car or car repairs! Thank you Zimbrick Volkswagen. | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ Katelyn Krug
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8/5/2024 12:00:00 AM | Google
★★★★★ Patricia Cespedes-Schueller
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8/5/2024 12:00:00 AM | Google
★★★★★ Paul Ranu
Sales manager don’t even remember his name. Asked a simple question of what is the vehicles price before incentives? On a new 2023 vehicle that has been sitting on the lot. He starts speaking in a condescending way and acting confused like he isn’t aware of the ev rebates that are going on right now. I am Looking to do you guys a fav | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Jessica Goodman
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8/4/2024 12:00:00 AM | Google
★★★★★ Polly Kawalek
Worst day for my BMW 335 was hitting a deer. The car now looks like it never happened. It's perfect. Dominic was awesome. He handled the whole process, kept me informed, and made the whole thing not so bad. Ordered the parts right away, got them in fast, and finished the repair in days. The car looks like new. Highly recommended. | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Kristin Isaac
Fast, friendly service. Loved the uber ride too - thank you! | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ David Eich
I realize my VW is older and has high miles but the service dept has been honest and forthcoming with recommendations and suggestions to keep me on the road and not break the bank. I am happy to complete all the repairs and happy that Zimbrick is working with scheduling them far enough apart and prioritizing each segment. | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Mya Nicholas
Thank you Daniel and Jordan for being so kind and accommodating! They were super helpful in helping me with my car battery. I cannot express the amount of gratitude I have for them and VW! They are great employees and super considerate. Thank you both! :) | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ USER_GTID
From original purchase of my used VW from their sales dept to the continued service have received from their mechanic shop my experience here at Zimbrick VW has been great. | Read Full Review
8/2/2024 12:00:00 AM | DealerRater
★★★★★ Scott Whitcomb
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7/31/2024 12:00:00 AM | Google
★★★★★ Maria P
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7/30/2024 12:00:00 AM | Google
★★★★★ Dawn Turnipseed
Always so kind and helpful. | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Charlie Lembach
Been a long time customer, think the last visit will indeed be the last. 1: I don't need to be reminded via automated text, email and voice 3 times each that I have an appointment. 2: Website says 80K service is ~$4-500 and at drop off I'm quoted $800, that was quickly backed off when I challenged it. 3: I asked for the vehicle to be | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Hugo Camacho
Good service and fast, definitely worth to come over here | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Keenan Kreshawn
Thanks Zimbrick and Trish!!!!! Excellent fast service! | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Ana Flores
Rob and Casey are outstanding! They make it so easy for me to care for my car! | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Nan Peterson
Great communication and service. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Maxwell Horne
Terrific job guys | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Irma Bernal
I was shopping for a forever suv. I had seen a 2024 red Atlas on their website and it caught my eye. I was disappointed when I stopped by after hours and it was no where on their lot. I stopped by during business hours and was introduced to Scott. He was able to locate another red Atlas for me !! It is perfect and exactly what I | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Bobbi Forman
Always friendly, honest and efficient. They always seem to squeeze me in when they are already booked AND get the repair done so I’m not without my vehicle for more than a day!! | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Joe Hess
New to VW... sorry it took so long! Great experience all around! Farvergnügen :) | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Emanuel C. Schwam
Prompt service with ongoing notifications to me on the status of the job. | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ David Dietz
| Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Reed Jones
Zimbrick did a great job & were very fast. Too bad this is my last VW, ever. Great cars to drive, but plagued with stupid engineering choices. | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Matt and Kellie Ritzema
They are always outstanding here!! Will continue to keep going back. | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Peter Lake
| Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Tatienne Hu
Excellent services for the ID4's. Always have a loaner available, the services/recalls are done within the week. | Read Full Review
7/3/2024 12:00:00 AM | Google
★★★★★ Marylynn Franzen
Andy Straub was a great salesman. We wanted to purchase our car from a local dealer. Andy made our experience seamless. Andy knows his V W cars. He follows up and asks if we understand. We love our new car and would send friends to Andy. Zimbrick is family owned and we look forward to getting our new car serviced there. | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ sara remlinger
This week I had two warning lights come up on my VW Taos while I was out of town in Madison. I looked up the nearest vw dealer and was given the best service at this location. Casey was quick to check my car over and make some adjustments, he even ran my car through the car wash. Casey got me back on the road in 15 minutes, I’m | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Adit Kulkarni
| Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Secret_squadron
Excellent service and very fast! Staff was very nice. Dealership was clean and they had RC Cola to drink! | Read Full Review
6/17/2024 12:00:00 AM | DealerRater
★★★★★ Emily Thompson
| Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Jeff and Ashley Comstock
Very friendly staff! | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Jessica Lawler
| Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ William Sickels
Very attentive, prompt and informative. Rob in the shop is top notch | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Floresa May Balondo
Today, my faith in humanity was restored. At a time when there’s too much indifference, self-absorption, and self-detachment in our society, it’s truly rare to see someone care enough for another human, that they would go out of their way to help. I traveled more than a hundred miles from home today for work. I stopped at a gas stat | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Heidi Hyland
Friendly and quick service for a slow leak in a tire. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Ryan Peters
Zimbrick was great to work with throught the whole repair process. Casey was a great communicator and kept me updated all the way through the repair process. Dillie the tech did a great job and is very knowledgeable and efficient with his work. I highly recommend Zimbrick! | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Liam Mueller
| Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ John M
Great customer service and knowledgeable associates make this my go-to spot for service on my VW. | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Kathy Kurth
The Service Team is always helpful and informative! Really appreciate that they take time to explain things. The Express Service option is so convenient. Thanks for being so helpful and reliable! | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Phill Goldman
The team at VW repaired my accident-damaged car perfectly and quickly. Trish kept me informed, worked with insurance to get it right, and helped me to manage and understand the process. Could not be better! | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Mike Brabender
Everything was great and done in a timely manner. The only thing is if you wash the car it would be nice if you wiped it down..for all the water spots..it would that 5 minutes or don't wash. Okay | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Kathy Underwood
Efficient and polite service. Great coffee! | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ VW MANSAM
| Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Grace David
Zimbrick Volkswagen is simply the best. Everyone is always friendly and knowledgeable. | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Vonnie Castree
The staff at Zimbrick VW of Madison are knowledgeable, professional and pleasant to work with. We have always had positive results when bringing our VW there for service. Highly recommend this company. | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Tom Flory
| Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Jamie Blavat
| Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Monica Brist
Consistently excellent service. Always friendly. Thorough without “upselling”. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ B Superv
Professional team.with prompt excellent service | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Timothy Adams
| Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Kelly Bell
Scott Ecker and Zimbrick Team are absolutely wonderful. My recent Tiggy purchase was easy, fast, and of course friendly! I would highly recommend Zimbrick VW on Stoughton Rd. | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ JC
Good experience ! | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Samantha Rowley
Great service! | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Heidi L
Reliable and excellent service as always. I appreciate it. Thanks. | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Alyssa Otto
| Read Full Review
5/26/2024 12:00:00 AM | Google
★★★★★ Charity Schmidt
Zimbrick is always fantastic in working with my car issues in a timely manner, convenient with my schedule. And they are always thorough with their work. I appreciate the staff,- they are both knowledgeable and nice to work with. | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ J B
Super easy to work with. Drove two hours to trade in my old vehicle and drive home my new. All good. Will repeat!! | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Cary Gehrke
Fair prices without searching for questionable coupons. Service completed in a reasonable time. Great carwash. | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Andy Stadler
| Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Victor Toniolo
Easy dropoff and pickup. Thorough report and very pleasant staff who answered my questions | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ jeneile luebke
I had a flat tire (and also needed an oil change) and they took care of everything in the Express service bay and gave me a loaner while I waited. The service was fast and efficient. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Greg Haefs
Nice, clean and professional dealership. Not pushy but very knowledgeable throughout the test drives and purchase. I didn’t feel they just wanted the sale and push me out the door, I felt comfortable from arriving to leaving with my new vehicle. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ sockda vatsana
Good place to buy a car I would buy another car from here. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Mark Pressprich
While most of the staff was helpful and friendly, the sales person we dealt with was not great. While orienting us before test driving the car, he was impatient and rude. Once we got started, he did somewhat better. We ended up purchasing the car despite our experience with him. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Alex Van Der Wielen
The team pulled through and made my experience excellent at the end of my appointment | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Calvin Vincent
Speedy oil change this morning. | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Savannah Elsbury
Did a great job fixing up my Tiguan after I was rear ended! | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Arielle Berman
So accommodating to my schedule and very good about explaining what needs to be done. Rob and Casey are great | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Jin Park
| Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Kristin Pachal
Casey worked with me to solve a warranty issue. I appreciate the assistance. The repair was done to satisfaction and within the time allotted. Thanks! | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Brian Krajewski
The only things I can write about Zimbrick are nothing but good.Thanks to Dana C.S. Nate in sales & Thanks to Mike, the technician for the diagnosis of my vehicle. Thank you to all 3 of these employees, especially Mike, for getting the both, my wife and I home safely with no further problems. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Lynne Thompson
Friendly, efficient service, solved a difficult problem simply by sticking with it. Casey was awesome. | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Noelle Gates (Linnie The Red)
Excellent communication from service department! | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Melissa Huggins
Zimbrick is the best! Kudos to Marcel! | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Huy
Excellent friendly service from Nate. Fair pricing on the car. Thanks again! | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Kathryn Kozel
I've bought a previous automobile from ZIMBRICK Volkswagen and today they performed a recall repair. A REPRESENTATIVE named Trish is especially efficient,reliable and very knowledgeable. She answered questions without hesitation and provided a service appointment with timely care. She is a true Professional ?? Thank you ZIMBRICK V | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Lisa Wilcox
Amazing and efficient customer service. Waiting area is very comfortable with snacks and drinks. | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Britt Hall
I'm always treated very nice by the zimbrick staff. They offer very good service and are timely. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ THOMAS HARTJES
Good experience overall, service person was very helpful. Recommended! | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ James Bauer
| Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Andre Smith
My own experience@ Zimbrick was NOT Good. Certainly NOt Fantastic service. stay -away. | Read Full Review
5/9/2024 12:00:00 AM | Google

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