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Zimbrick Volkswagen of Madison

★★★★★(77)read reviews

1430 N Stoughton Rd, Madison, WI 53714

(608) 467-4860 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ Karl Erstad
Poor customer service. Overcharge. Recommend repairing for non- needed repairs. I always feel cheated when I leave this place. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Kari Brown
Fast service and explanation for next service provided | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Stephanie Deakin
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11/15/2024 12:00:00 AM | Google
★★★★★ Kali Cloud
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11/15/2024 12:00:00 AM | Google
★★★★★ Penny Novak
Fast friendly service | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Doria Dahl
Great customer service! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Ye Xu
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11/12/2024 12:00:00 AM | Google
★★★★★ Lori Grill
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11/11/2024 12:00:00 AM | Google
★★★★★ Pam Curley
A BIG Thanks to Trisha for getting my CD working back in my car….gotta have tunes ?? for cruising! You guys are Awesome! ???? | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Beth Christianson
Top Notch friendly service! As always! | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Naveen VK
Really helpful staff. They keep me updated on the repairs. They always do a great job. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Ben Delaney
Excellent service at VW. The whole team were great but Casey was the person that was looking after me and he was friendly, Communicative and went the extra mile to make sure the car was fixed and even spotted we had an incorrect battery in the key and replaced it! The attention to detail was phenomenal. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Scott Williams
Trish at VW Service took care of me and my vehicle during a stressful time. Within 2 hours of a call, she had my car picked up and towed for repair, and a loaner dropped off in my driveway. I will purchase future vehicles at Zimbrick because of Trish and the care she provided. Thanks, Trish! | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Amber Fenner
Great service as always. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Valon Elezi
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11/8/2024 12:00:00 AM | Google
★★★★★ Rudy Bankston
Dana was great and displayed professionalism, clear and welcoming communication and overall ideal energy. She also prioritized my needs in terms of completion of service and transportation during the process. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Kayla Argall
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11/6/2024 12:00:00 AM | Google
★★★★★ Karie Bol
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11/6/2024 12:00:00 AM | Google
★★★★★ Josh DV
Zimbrick has treated me well, showing honesty and care for my vehicle for over 5 years. I was fortunate enough to have several services covered by the buyback warranty, but this expired in 2024. On my last service Zimbrick gave me all the information I needed to make an educated decision and while I am getting a new car, I appreciate | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Susie Gaafe
This place is friendly | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Angela Fandrich
Scott and Rob did a great job helping me to get into a 2024 Vw Atlas Cross Sport, working with me to get an approval and a great deal. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Elizabeth Adamec
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11/5/2024 12:00:00 AM | Google
★★★★★ Cindy Matz
Cheerful, competent and helpful service staff! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Nathaniel Vondran
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11/1/2024 12:00:00 AM | Google
★★★★★ Chris Wells
Marcel and The Zimbrick Team were great!! The service team also keeps us coming back! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Roy Chebel
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11/1/2024 12:00:00 AM | Google
★★★★★ Ericka Stellflue
Great experience from beginning to end. Scott was very helpful and patient with my questions and finding me something that works in my budget. Robb was very thorough throughout the paperwork process making it not stressful and answering any questions I had. This is my 2nd VW I’ve purchased from here (both from Scott) and I highly | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Nicholas Higbee
Casey is amazing and the rest of the staff is very helpful. Unfortunately they don’t run your car through the wash anymore (at least not the last 3 times we went). That was a nice touch, but alas. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Jordan Matthies
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10/27/2024 12:00:00 AM | Google
★★★★★ Arun Subramanian
Service team went above and beyond to research warranty applicability for an issue I had. Everyone I’ve ever interacted with here has been very helpful and friendly | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Jeff L.
Zimbrick Volkswagen is a GREAT Dealership. They are Honest & Trustworthy. I always make my plans to have maintenance work performed here. | Read Full Review
10/21/2024 12:00:00 AM | DealerRater
★★★★★ Nick Russell
Super fast and easy, glad I came here to buy! | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Candice Jayne
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10/16/2024 12:00:00 AM | Google
★★★★★ Alyssa Nedanovski
Super kind and professional people here at Zimbrick VW. They always take good care of me when I bring my vehicle in. Owned my car for almost 3 years, Trish has been the go to lady since and she’s great! | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Candice Jayne
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10/14/2024 12:00:00 AM | Google
★★★★★ Elias Milanich
I had an odd experience last service. First time in was great (so I thought). However this time, the service advisor assigned to my case had terrible communication through out the entire time my car was in the shop. Every time I called the phone was not answered and even the text response was slow. And after a certain point I no long | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Andy B
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10/11/2024 12:00:00 AM | Google
★★★★★ PATRICIA LASKY
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10/11/2024 12:00:00 AM | Google
★★★★★ Nichole Carroll
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10/11/2024 12:00:00 AM | Google
★★★★★ Brianne
I came in later in the day on a Thursday to get a battery scan due to starting issues after suspecting an issue with my battery or alternator. As a walk-in, I wasn’t expecting that Zimbrick would be able to do much that day, & was hoping mostly just to get the problem diagnosed, but once they determined I just needed a new battery, t | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Michael Stockland
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10/10/2024 12:00:00 AM | Google
★★★★★ Buddy Lauter
Casey was on point, very helpful and thorough. Above and Beyond, no strike outs! Lol | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Merlin
Zimbrick service team always does a great job with my VW! | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Meerkat
Make sure you take someone with you and slow the process down. Read the fine print and don’t sign anything until you go over every detail on the actual car you are purchasing. Words are hollow and don’t mean anything. Be very thorough in your walkthrough and question everything! | Read Full Review
10/6/2024 12:00:00 AM | DealerRater
★★★★★ Ali
Great and fast service | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Justin Lowe
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10/5/2024 12:00:00 AM | Google
★★★★★ nick johnson
I’ve only had my VW serviced here but would recommend to anyone who has a VW in the Madison area. Not many shops around have the expertise to work on these vehicles. The staff are always helpful and highly responsive. 5 stars | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Benjamin John
The staff is always so attentive and the quality of their work is exceptional. Zimbrick just never disappoints. | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Rob Borchert
Great service! | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Bruce Heintz
Xlnt all, really enjoying my new GTI. Scott and everyone treated me xlnt and i would recommend them to anyone in the market for a new car. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Carter Fait
Dale and Jeremy were very helpful, not only in helping us pick the right vehicle, but in taking care of us. There were some hiccups in financing and whatnot but Jeremy stayed past closing and helped us figure everything out so we could still walk away happy with the car. Everything was explained very clearly and simple, and Dale and | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Sandra Masche
It’s been a pleasure working with Scott and Bill at Zimbrick Volkswagen. It’s great to find a car dealership where the customers best interest comes first and you leave feeling like family, if you are looking for a vehicle, new or used, stop by and visit with Scott Ecker. You will appreciate a salesman that focuses on your prioriti | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Michael Waters
First Class in every way. And friendly | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ DandE
Very friendly and helpful. Service is A+. Dan is very helpful and thoughtful. We recommend this dealership. | Read Full Review
9/30/2024 12:00:00 AM | DealerRater
★★★★★ Tio Tio
Service Department is easy to work with, dependable, and does quality work. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Mike Wills
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9/29/2024 12:00:00 AM | Google
★★★★★ Piotr Kusion
I received great service with friendly staff. | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Seth
Great group for service. They are knowledgeable and friendly. | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Chris Zimbrich
Service was completed quickly, no issues and good communication. | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Pete Shively
Without an appointment, they worked me in for an oil change. I was in and out in 50 minutes, and they rotated the tires for me at no charge. Much appreciated. | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Dwayne Strandlie
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9/26/2024 12:00:00 AM | Google
★★★★★ Tanner Disch
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9/26/2024 12:00:00 AM | Google
★★★★★ katherinenicoler 1
Service always gets the job done, and in a timely manner, much appreciated! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Matt Liguori
Quick and painless! Very knowledgeable and helpful staff. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Mia Burdett
Excellent service. Explains everything that is done. Love Zimbrick. Had an oil change. Just disappointed I didn’t get a car wash. Other than that everything is always great. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Rick Wolfe
Always great service. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Idril Vivresen
Zimbrick VW provides you with excellent service for your auto, as well as a welcoming and comfortable enviromment | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ anthony hanmer
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9/20/2024 12:00:00 AM | Google
★★★★★ Conner Loy
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9/20/2024 12:00:00 AM | Google
★★★★★ Gregory Werth
Great job Dana and awesome services.. again great services as always taking care of their customers.. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Darcy Nedev
The staff at VW were so friendly. I never felt pushed or hassled. Marcel was just awesome! He first took us for a test drive to show us the features on the id4 and then we drove it. He had a fun personality and answered all my questions. When we went to pickup the vehicle he went through the entire vehicle again and was very friendl | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Tara
Excellent service. Stopped in without an appointment to have them check a light on in my vehicle. They were able to get me in immediately and diagnose the problem. Had an appointment for the next day and it was fixed by 11 AM. Great customer service! | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Sue Seifert
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9/16/2024 12:00:00 AM | Google
★★★★★ Yoyodyne ArtWorks
Very impressive, service advisor Trish was friendly, professional and extremely efficient. Could not have asked for a better car service experience! Highly recommended! | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ J.Michael Weiss
Very fast, professional. Great experience. If you have a VW, highly recommend. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Edward Calado
Dana scheduled the recall repair appointment, but she was not present on the day of the appointment. Her proxy was okay. He estimated 2-3 hours to replace the suction jet pump, but it was done in a little over an hour. I'd have appreciated a more accurate estimate for time, but overall I will likely return for warranty or recall repa | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Mafer Ganou
Good Costumer service !! | Read Full Review
9/13/2024 12:00:00 AM | Google

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