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Boucher Volkswagen

★★★★★(77)read reviews

6420 S 108th St, Franklin, WI 53132

(414) 409-7722 Ask About Our Service Specials!

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Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Kelsey
Luis Veguilla was amazing to work with! He was so friendly and knowledgeable! Great experience! | Read Full Review
11/17/2024 12:00:00 AM | DealerRater
★★★★★ Kelsey
Luis Veguilla was amazing to work with! He was so friendly and knowledgeable! Great experience! | Read Full Review
11/17/2024 12:00:00 AM | Cars.com
★★★★★ Aldo alubidy ??????
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11/16/2024 12:00:00 AM | Google
★★★★★ Donavan Morgan
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11/16/2024 12:00:00 AM | Google
★★★★★ rogelio velazquez
Recently switched my 2022 Tiguan for a 2024 Tiguan, went in and spoke to Angel about it. Great sales guy, definitely a great experience to work with him. I’m not a stranger at working with dealerships as i have purchased several vehicles in the past, I usually try to avoid them because of how pushy salesman can be. Angel on the other | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Sami Sonkowsky
Got talked into a new vw and was told it had all the same features as the used one I was looking at. Great staff and good buying experience but wish I knew I didn't have a heated steering wheel, no power options on the passenger seat, and no power mirrors. When I asked about the heated steering I was told to buy one... Not exactly th | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Michael Samalik
Boucher in Franklin provided an excellent experience in purchasing my new Atlas. They had the inventory and expertise to procure the exact package I needed. Luis was professional, attentive and very helpful at every step of the process . Highly recommend! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Joey Riesselmann
Very friendly, knowledge and honest employees. Easy sales transaction. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Dragana Obradovic
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11/4/2024 12:00:00 AM | Google
★★★★★ Shirley Insignares
Is not just sales they really care about customers needs. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. It just feels like family. | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Shirley Insignares
Is not just sales they really care about customers needs. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. It just feels like family. | Read Full Review
10/31/2024 12:00:00 AM | Cars.com
★★★★★ Bozic
Smooth and professional process. They have a fantastic selection of vehicles, and they don’t pressure into buying. | Read Full Review
10/30/2024 12:00:00 AM | Cars.com
★★★★★ Bozic
Smooth and professional process. They have a fantastic selection of vehicles, and they don’t pressure into buying. | Read Full Review
10/30/2024 12:00:00 AM | DealerRater
★★★★★ EDWGRIM
Smooth and seamless process. They have a fantastic selection of vehicles, and they don’t pressure into buying. | Read Full Review
10/24/2024 12:00:00 AM | DealerRater
★★★★★ EDWGRIM
Smooth and seamless process. They have a fantastic selection of vehicles, and they don’t pressure into buying. | Read Full Review
10/24/2024 12:00:00 AM | Cars.com
★★★★★ greatshark9
Troy Frederick (used car manager) was very insincere, untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Boucher know how he treats people? He should be out of a job, and was the biggest reason for us not purchasing a car at the facility. | Read Full Review
10/24/2024 12:00:00 AM | Cars.com
★★★★★ greatshark9
Troy Frederick (used car manager) was very insincere, untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Boucher know how he treats people? He should be out of a job, and was the biggest reason for us not purchasing a car at the facility. | Read Full Review
10/24/2024 12:00:00 AM | DealerRater
★★★★★ MATT_A_MUELLER
It was the easiest car buying experience ever. I didn’t feel rushed or that there was someone else waiting. I did have to come back the next day to finish up the deal since they only had 1 finance person working. When I came back the next day all of my paper work was waiting and ready to be signed. All in all it went really smooth. | Read Full Review
10/23/2024 12:00:00 AM | DealerRater
★★★★★ MATT_A_MUELLER
It was the easiest car buying experience ever. I didn’t feel rushed or that there was someone else waiting. I did have to come back the next day to finish up the deal since they only had 1 finance person working. When I came back the next day all of my paper work was waiting and ready to be signed. All in all it went really smooth. | Read Full Review
10/23/2024 12:00:00 AM | Cars.com
★★★★★ Alec Murano
The guys that helped me were excellent. Nick has a relationship with my family as we have gotten multiple cars through your dealership. It was a seemless process and would go back in the future as well as recommending you guys to others | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ vw
Jacob was great to work with and very helpful in my purchase of a new Tiguan. He is very personable and straight forward. He even followed up afterwards to make sure everything is fine and if I had any questions about how to use any of the extras. | Read Full Review
10/19/2024 12:00:00 AM | DealerRater
★★★★★ vw
Jacob was great to work with and very helpful in my purchase of a new Tiguan. He is very personable and straight forward. He even followed up afterwards to make sure everything is fine and if I had any questions about how to use any of the extras. | Read Full Review
10/19/2024 12:00:00 AM | Cars.com
★★★★★ Bryon
Nick was a pleasure to work with. No pressure tactics. We highly recommend Nick and Boucher Volkswagen. | Read Full Review
10/19/2024 12:00:00 AM | Cars.com
★★★★★ Bryon
Nick was a pleasure to work with. No pressure tactics. We highly recommend Nick and Boucher Volkswagen. | Read Full Review
10/19/2024 12:00:00 AM | DealerRater
★★★★★ nolbajri
He was really helpful and friendly.We had a great exprience buying our car there | Read Full Review
10/18/2024 12:00:00 AM | DealerRater
★★★★★ Aubrie Granata
Generally quick and helpful! Way better than Hall Volkswagen, that's for sure! | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ nolbajri
He was really helpful and friendly.We had a great exprience buying our car there | Read Full Review
10/18/2024 12:00:00 AM | Cars.com
★★★★★ Chuck S
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10/16/2024 12:00:00 AM | Google
★★★★★ Pj
Efficient buying process. Great car performance and looks. The best buying experience I’ve had in a while! | Read Full Review
10/14/2024 12:00:00 AM | DealerRater
★★★★★ Vanessa
Great service here! Brayden and Brad were wonderful! They were so much help and very knowledgeable. | Read Full Review
10/14/2024 12:00:00 AM | DealerRater
★★★★★ Pj
Efficient buying process. Great car performance and looks. The best buying experience I’ve had in a while! | Read Full Review
10/14/2024 12:00:00 AM | Cars.com
★★★★★ Vanessa
Had such a wonderful experience here! Brayden and Brad were so helpful and very knowledgeable. | Read Full Review
10/14/2024 12:00:00 AM | Cars.com
★★★★★ Vanessa
Great service here! Brayden and Brad were wonderful! They were so much help and very knowledgeable. | Read Full Review
10/14/2024 12:00:00 AM | Cars.com
★★★★★ Krista W
I hadn't purchased a car in almost 17 years, so I wasn't sure what to expect. My last car was a Jetta, so I figured I'd look at a Jetta again since I had gotten so much value out of my first one. Kal was very patient with me throughout the whole process. He worked with my schedule and didn't push when I stated I needed time to evalu | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ BD.HUGHES
I had the pleasure of working with Nick and Phillip on an online deal. Nick was straight forward from beginning to end. He even recommended a reputable inspection and shipping company that I utilized. Phillip handled the paperwork. Deal was done online flawlessly! | Read Full Review
10/6/2024 12:00:00 AM | DealerRater
★★★★★ KAYRHODEE
Came to look at a specific used vehicle. It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be. | Read Full Review
10/6/2024 12:00:00 AM | DealerRater
★★★★★ BD.HUGHES
I had the pleasure of working with Nick and Phillip on an online deal. Nick was straight forward from beginning to end. He even recommended a reputable inspection and shipping company that I utilized. Phillip handled the paperwork. Deal was done online flawlessly! | Read Full Review
10/6/2024 12:00:00 AM | Cars.com
★★★★★ KAYRHODEE
Came to look at a specific used vehicle. It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be. | Read Full Review
10/6/2024 12:00:00 AM | Cars.com
★★★★★ Steve Smith
Franklin VW is the best. Have bought 6 cars from them over the years and always a great experience! | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Karl Bennett
We discussed the purchase and our trade in value over the phone prior to visiting the dealership. The whole process was a comfortable experience and exactly as discussed. John, our sales associate was knowledgeable and very helpful. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Joe
| Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ David Bartels
| Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Eric Van Berg
Had a great experience working with Joe Kryszewski on a preowned car. He's very knowledgeable about the VW lineup and was super pleasant to work with. No BS. Thanks again. | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ mnkypzzl
Michael was a pleasure to work with and I have recommended him to my friends | Read Full Review
9/24/2024 12:00:00 AM | Cars.com
★★★★★ mnkypzzl
Michael was a pleasure to work with and I have recommended him to my friends | Read Full Review
9/24/2024 12:00:00 AM | DealerRater
★★★★★ DAVETSU
Kal was very knowledgeable about the car, pleasant and helpful. Everyone was friendly. The car was prepared well and hopefully shows the type of service that will be experienced in the future. The traditional car selling techniques were not appreciated. Good that they aren't high pressure though. | Read Full Review
9/20/2024 12:00:00 AM | DealerRater
★★★★★ DAVETSU
Kal was very knowledgeable about the car, pleasant and helpful. Everyone was friendly. The car was prepared well and hopefully shows the type of service that will be experienced in the future. The traditional car selling techniques were not appreciated. Good that they aren't high pressure though. | Read Full Review
9/20/2024 12:00:00 AM | Cars.com
★★★★★ Burnett Grant
Great place and friendly staff. Thanks Kyle and Sean. | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ BAFURGER
Great people to work with when buying a vehicle. They are friendly, patient & listen to what you want in your vehicle. | Read Full Review
9/7/2024 12:00:00 AM | Cars.com
★★★★★ BAFURGER
Great people to work with when buying a vehicle. They are friendly, patient & listen to what you want in your vehicle. | Read Full Review
9/7/2024 12:00:00 AM | DealerRater
★★★★★ Corey Dobs
Kal was great to work with and made our car buying process seamless. | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Kamila Kostelic
One of the best dealership experiences I've ever had. Kal was such a great help in purchasing our vehicle. He was very patient and informative and we would highly recommend going here for your future purchase! We love our new car! | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Dennis Herricks
| Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Jake
I have been going here for years. Fantastic service and friendly staff. John H helped me get a great deal on my new Jetta plus low interest financing. Brad the finance manager made the process very simple and was great to talk to. Would recommend this dealer to anyone who wants a new VW. | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Vincent Vega
Although i did not purchase a vehicle, Justin the manager was awesome in answering the questions i had. Thanks a bunch! | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Cherie Robertson
We have purchased VW’s from this dealership for over 15 years. The vehicles are more reliable, dependable, and trustworthy than the personnel at this location. I’ll go a step further and say that I bragged about this location months ago, and encouraged people to frequent this location over all others. Sad to admit, after my interacti | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Mary Crespo-Ortiz
I loved my experience with Franklin Volkswagen. Kal was the best. He didn’t make me feel rushed & was very patient with me and getting my family into a brand new 2024 atlas!!! If you’re looking to purchase please go to Kal! You won’t regret it he will have all your expectations met & make your purchase as smooth as possible. | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ RunDLL32
Great service. Amazing team, both technical writers and technicians. Boucher > everyone else | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ George Basily
So i waited for a bit before i post this but overall, i unfortunately won't recommend this dealer to folks. The sales service is good; they have good attitude. However, follow-ups and handoff is very bad. The vehicle had to go back already for service for a full week because of a bad module and almost everything in that experience wa | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Stacey Moeller
Bittersweet for us to trade in our beloved Mercedes but we needed a bigger vehicle to grow with our family. We ended up going with the ‘24 Atlas Peak Edition and are amazed at all it has to offer! After a not so pleasant experience at a different VW dealer, I called and spoke to Kal who said to head down and they’d have the vehicle w | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ PGMADISON
I was very pleased with the sales rep Kal Hassan. He was friendly, knowledgeable and easy to interact with. He did a good job explaining the many new features of the VW GTI. The interaction on the deal was hassle free with the Boucher sales manager willing to negotiate. | Read Full Review
8/8/2024 12:00:00 AM | DealerRater
★★★★★ PGMADISON
I was very pleased with the sales rep Kal Hassan. He was friendly, knowledgeable and easy to interact with. He did a good job explaining the many new features of the VW GTI. The interaction on the deal was hassle free with the Boucher sales manager willing to negotiate. | Read Full Review
8/8/2024 12:00:00 AM | Cars.com
★★★★★ Randy Braun
Sales people were very helpful and professional. Great experience! | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ Becky T
I had a great experience at this dealership, and with Michael Tillmann, as a first time VW owner. He was patient with us, explained in detail the vehicle and buying process and made sure I was all set up before we left the lot with our new SUV. This was the easiest and most hassle-free car buying experience I have ever had! I would a | Read Full Review
8/3/2024 12:00:00 AM | Cars.com
★★★★★ christinebudnik58
I have found Boucher VW to be friendly, knowledgeable, responsive and easy to work with. I've purchased 5 vehicles from this dealership and every time has been a good experience. | Read Full Review
8/3/2024 12:00:00 AM | Cars.com
★★★★★ Becky T
I had a great experience at this dealership, and with Michael Tillmann, as a first time VW owner. He was patient with us, explained in detail the vehicle and buying process and made sure I was all set up before we left the lot with our new SUV. This was the easiest and most hassle-free car buying experience I have ever had! I would a | Read Full Review
8/3/2024 12:00:00 AM | DealerRater
★★★★★ christinebudnik58
I have found Boucher VW to be friendly, knowledgeable, responsive and easy to work with. I've purchased 5 vehicles from this dealership and every time has been a good experience. | Read Full Review
8/3/2024 12:00:00 AM | DealerRater
★★★★★ Matt Klucha
VW Franklin had the car I wanted. 2024 VW Golf R Mythos Black Metallic. The perfect runabout/winter car. Special thanks to Michael Tillman for making it all happen. Best Regards, Matt Klucha | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Max Rutowski
Brought my Jetta in for an oil change at the service center at 7:30 am and was told that the oil change will take "an hour to an hour and a half" my car was not moved from the spot I left it until after 9. A representative had come and told me that the oil change was almost finished but suggested a replacement fog light. I declined a | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Michael Franz
Our experience with Kal was exceptional. We’re out of state so negotiated everything via text before we even saw the car. He was knowledgeable, honest, and fair. Once we arrived, everything was how he laid out and there were no surprises. I’d highly recommend using Kal if interested in purchasing a car from this location. | Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ EA yolo
I would like to thank Kal for such an exceptional service. Kal was a very polite and knowledgeable person. Your friendly and caring approach made the process amazingly easy for me. I highly recommend your services to my niece and friends. | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Max Rutowski
Brought my Jetta in for an oil change at the service center at 7:30 am and was told that the oil change will take "an hour to an hour and a half" my car was not moved from the spot I left it until after 9. A representative had come and told me that the oil change was almost finished but suggested a replacement fog light. I declined a | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Patrick Blaney
Luis was awesome, provided excellent service. Sean sales manager was great. Team worked hard and I’m very pleased with service and my new ID4 | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Sarah M
| Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Nic Fugate
I had been shopping for a new vehicle for quite some time. Over a year at least. Wasn't sure if I was going to go new or used. I consulted with multiple dealerships and just couldn't find the right fit. Before I was ready to take another break from my search, we went to Boucher VW to test drive a used and new Atlas. The salesman I h | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Kristy
Be very careful on buying from here. They will tell you one thing and then deny it. They will make promises and not follow through. The Finance department are bullies that will lie to your face. I was yelled at and hung up on when I was trying to make right what they did. You may not have an issue during the sale process, but down th | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ martin hessner
We would not buy again from this dealership. Not truthful about vehicle history. Provided 3 keys with purchase of the car, only 1 was for the vehicle we purchased. More interested in moving inventory than satisfying customers. | Read Full Review
7/9/2024 12:00:00 AM | Google

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