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Post Falls Volkswagen

★★★★★(59)read reviews

811 North Greensferry Rd, Post Falls, ID 83854

(208) 618-5109 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Danika Talley
I had a great experience with the sales team. However, the service department is horrible. My very first oil change, I scheduled to go in and ended up waiting in the lobby for 3 hours for them to change my oil. I did not plan to be away from work for 3 hours so this was stressful. Then at my second appointment, I described an issue w | Read Full Review
8/14/2026 12:00:00 AM | Google
★★★★★ Jolene S
We had a lovely experience at PF Volkswagen. Kayla met us in the lot after a long day of car shopping. She is fabulous. The crew were wonderful, real people I felt I could trust. They made purchasing with financing easy. Happy to have this reliable vehicle that is beautiful and so smart! I would recommend this facility. | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Natalie Velin
Jordan was persistent to get a deal done that would benefit in my parameters. I only wanted one vehicle on their lot and we finally got the job done. Nice work! | Read Full Review
8/3/2026 12:00:00 AM | Google
★★★★★ A
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8/3/2026 12:00:00 AM | Google
★★★★★ Ian Martin
Jordan was great with helping find a car that fit my needs. The overall process was easy and everyone I interacted with was very professional, honest and made it a great experience. | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ Mike Green
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7/28/2026 12:00:00 AM | Google
★★★★★ Preston Mayhew
Jordan Hughes was an amazing help and did an amazing job showing us the new car | Read Full Review
7/26/2026 12:00:00 AM | Google
★★★★★ Brandon Townsend
Jordan helped me get a truck and he was extremely professional so was all the staff! He's very good at what he does and I enjoyed working with him! | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Jane Garrett
Jordan was awesome to work with! He was friendly, knowledgeable, and made the whole process quick and easy with no pressure. Highly recommend working with him if you're looking for a great car-buying experience! | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Mark Moline
Kayla was AWESOME. We came in to buy a new Atlas Cross Sport and ended up buying a 2 year old model off the used lot. She was patient and kind, despite my pressing her for an hour for a better deal. In the end I think both parties were satisfied. Caleb was also very pleasant to deal with and professional. He worked hard to get us the | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Barry Thomas
Jason completely went out of his way to make our deal happen, he is professional, knowledgeable and very kind.. anybody looking to work with a very good person, ask for Jason!! | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ alicia gonzalez
Today I was able to buy my first car for myself! I got an amazing sleek black 2026 VW Jetta 1.5L SEL ?? It's got a ton of easy features that I've never actually seen before today! Going through everything at first I was pretty nervous but my salesperson Kayla was very helpful and knowledgeable. She is patient and welcoming and someone | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ LizAnn Wilmes
Great dealership. Jordan was a stellar salesman, couldn't be happier. | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Hunter Tuccillo
Jordan was awesome to deal with. Good communication and very knowledgeable! If you're looking to buy a car he is your guy! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Marc Andruss
Worked with Jordan as my sales person, have had terrible experiences before with dealerships other than Dave Smith Motors. Post falls Volkswagen has a good set up there 10/10 would buy again Jordan was super helpful and understanding, will send everyone I know that wants a Volkswagen his way! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Spencer Curtis
I bought a 2015 Passat TDI from Jason in January and I tried the A/C for the first time in June and it didn't work. I called Jason to see if he could help me out. He talked with the owner and they said they would cover the cost of the necessary repairs. They even had it done the next day! | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ Roman Sumner
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6/22/2026 12:00:00 AM | Google
★★★★★ Joshua Pannell
Bought a 2023 voltswagon tiguan and Kayla helped us she was absolutely fantastic. Very open with us about what we were thinking and helped it happen. Huge thanks to Dallon for helping us get approved for a car. Yes we have had some bad luck and issues but the approach the owner the service team and some others came involved and helpe | Read Full Review
5/28/2026 12:00:00 AM | Google
★★★★★ Enrique Gomez
One of the greatest service departments I’ve ever encountered, honest, quick and very reasonably priced. Thank you to the post falls Team. | Read Full Review
5/21/2026 12:00:00 AM | Google
★★★★★ Hannah Yaple
Highly disappointed. My husband paid for me to get my car detailed for Mother’s Day! dropped it off this morning at 830 and was there at 4 when they finished to pick it up! Was told the guy took his time which I was excited about! Gonna have a clean car ! My car came back and looked like they just dusted the inside .. and damaged my | Read Full Review
5/17/2026 12:00:00 AM | Google
★★★★★ Viktoriya chalyuk
Bought a Gli 2021 seatbelt sensor started constantly going off about a week later called to ask to get it fixed with warranty was told “ we will study on it get it fixed” and called about four times trying to see if any steps were made to fix the issue and was told “ will call you back let me go check on it” with no call back what so | Read Full Review
5/14/2026 12:00:00 AM | Google
★★★★★ NP
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5/14/2026 12:00:00 AM | Google
★★★★★ ??????? ?????????
Excellent service, friendly and helpful staff. An excellent director—thank you for the gift for my two-year-old daughter. Highly recommended. | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ lydia elonen'
Went In here to check out a car, and Troy was really nice. He even looked for my coffee when I lost it in one of the vehicles I test drove lol. Customers service has definitely improved since I bought my Jetta. | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ Collin Holman
I had a wonderful experience at post falls Volkswagen! After a week of exploring other options and dealerships and coming up short I thought I was out of options. However after visiting post falls vw the financial department was patient and went above and beyond when it came to both getting me into the car I wanted and working with m | Read Full Review
5/4/2026 12:00:00 AM | Google
★★★★★ Joshua Pannell
Bought this 2023 voltswagon tiguan from volts wagon. Kayla the salesman was amazing but 2 weeks after we got the first oil change done it was consuming heavy amounts of oil so took it to the shop and Our warranty we bought isn't covering the fox because the car was purchased so new and I keep getting told I'll get call backs there wo | Read Full Review
5/4/2026 12:00:00 AM | Google
★★★★★ David Horvath
Friendly people good service | Read Full Review
5/3/2026 12:00:00 AM | Google
★★★★★ Emily Sullivan
They made buying my first car a great experience! They answered all of my questions and made sure I understood everything I was signing. Troy was great to work with and made the process very easy. Thanks!! | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Meaghan Primm
April 2026: Update: a couple oil changes, a blower motor replacement and a warranty repair (car was done in about an hour!) later we are still so pleased with Post Falls VW and the durability/dependability of our Passat. Hoping that VW US offers what we'll need in a couple years when we plan to pass the Passat on to a kiddo and up | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Ashley Balandis
I bought my first car here and it was a really good experience. I was anxious about it because I just got my license and have never purchased a car, but everyone was extremely nice and nobody tried to pressure me into anything or sell me any unnecessary extras. And I got a nice car for a good price. Very highly recommend them :) | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ John Donohue
Being new to town, I walked in just to investigate the option of a new car. I was happily greeted by Troy after a quick conversation and incredible service. I found myself leaving the lot in a formally owned beautiful vehicle. I am coming from the sales world and I can’t say enough of the outstanding service I received from Troy at t | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Michael Ward
A+ | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ John Hicks
Absolutely wonderful experience with sales and service! Had a spectacular experience with a vehicle purchase and service on our other vehicles. They’re servicing our families VW fleet! | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Jon Sutter
Great experiance from the moment I called on a used vehicle. They quickly responded, we're very upfront with any and all issues this car had. Worked with my schedule and drove it to a shop in spokane to have it looked at. Very friendly and amazing staff. Went above what I think most dealers would to earn my business. Would recommend | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Lizzy Gorham
Jason was amazing! Made the process of buying a car super fast which is unheard of! Answered all of our questions and was very professional! Will for sure buy my cars from him, always! Also Jessie was amazing as well! Came to my work to do my oil change! Amazing customer service from both! | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ NP
The service department and specifically, Mr. Blake are worthless. He will straight lie to your face change the price on you, and then act like he didn’t do anything wrong. It Is highly advised to stay away from this service department and Blake at all costs. Blake is terrible and should be fired. I know VW doesn’t care, and they won | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Karl Krause
I love my new ride ?? The staff are wonderful, quick and easy | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Jamie Rabenold
I had a great experience car shopping here with their speedy finance department and Saleswoman, Kayla. I would recommend Kayla as she’s friendly, not pushy, and listens to your concerns. She even went above and beyond to remove a stain that the detail department missed. | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ joseph spier
Awesome experience at this dealership, Kayla was the sales member I had and she was amazing. Made the whole process super easy. Go see Kayla if you are thinking about buying a new vehicle!!! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Sarah Shelly
Troy was awesome to work with. My process was smooth and fun, for buying a vehicle. I went in knowing exactly what I wanted and he fully respected that! No gross sales tactics here! Very very pleased and will be using him again in the future!! | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Savannah Browand
Needed a warrenty fix, left with cruise control and traction control not working. PS, telling someone you understand why they’re upset, is NOT an apology. | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Michelle Aurora
Sales representative was super chill. Understood our situation. Did not try to pressure us into a more expensive vehicle than we wanted to buy. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Shannon Davis
Kaleb Howell, and his amazing team continue to bring their A game! Snagged another awesome VW Atlas Crossport and loving it! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Shawn Q
I’m leaving this review for Kayla who I have to tell you went above and beyond my expectations. She was so nice and friendly so willing to help even convince me to trade in a car that I bought from Volkswagen brand new three months earlier for a new one (true story)and I did that’s how good she is if you guys are looking to buy a Vol | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Marina Cruz Herrera
me and my boyfriend got both our cars from Volkswagen best service around and nicest people! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Corey Tapp
Had a great experience purchasing my first car here. My saleswoman Kayla introduced me to Volkswagen and when I test drove the Jetta I fell in Love with the vehicle! Kayla did a great job of presenting the Jetta, she really knows her stuff! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Kristen Delaney
My husband and I had the best experience working with Kayla at Post Falls Volkswagen! She is so friendly, knowledgeable and such a hard worker. It’s our 4th Volkswagen we have purchased from Post Falls Volkswagen but definitely not our last. Thank you so much Kayla for making it such an enjoyable experience!! You Rock!! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Jake Dilly
They sold me a 2018 GMC Yukon XL Denali and cleared the check engine light to sell it. It needed a catalytic converter. The light came on within two weeks of purchase…sold as is. Scam artist in all reality. Any dealership willing to clear lights like this to make a car presentable for sale should know customers will communicate this. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Rory Fawley
I have been a loyal customer of Post Falls Volkswagen for years, with Blake as my regular service advisor. Unfortunately, this relationship ended badly due to a major issue caused by their service department. During a routine oil change, the technician failed to fully tighten the oil filter washer (crush washer/gasket), which directl | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ trashedpanda95 tp
Jason was super helpful with the process of finding me a new vehicle. He went out of his way to assist me and went above and beyond. Strongly recommend him and post falls Volkswagen | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Launna Vander Werff
Kayla was absolutely fabulous. She didn’t push and was there to help us buy the right car for our family. Two days later when we decided on the car, she had the paperwork all ready and ready to sign. She treated us like family and was completely honest about the whole process. After the transaction, I felt like I left with a new | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ David Babington
Jason is professional and pleasant to work with. He sold us a 2018 Honda Fit that is in excellent condition for a fair price. He made it easy and hassle-free. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Judy Cantlon
We have had excellent service with Post Falls Volkswagen. They really seem to know what they are doing. | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Gaming Account
Worst customer service ever. | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Flying Ford Tech
The parts department was very helpful. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Anthony Martinez
I recently purchased a brand new vehicle from Post Falls Volkswagen, and unfortunately, my experience was not what I expected. The main issue I encountered was that the documents I signed did not match what I ultimately received. This has caused unnecessary confusion and frustration, as I believed I was agreeing to one set of terms, | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Nick Walker
Bought a brand new Jetta today with the help of Kalya L. and we absolutely love it already. Thank you PF Volkswagen for a great experience! We'll definitely be recommending you guys! | Read Full Review
10/12/2025 12:00:00 AM | Google
★★★★★ David Spivey
I brought my new to me 2024 Tiguan in to service because the phone mic wasn’t picking up. They have to order the part and we have to come back for a second trip over an hour away, While I waited I checked with parts for prices and availability for over $1000.00 worth of parts. The parts associate was put off and rude. He would not ta | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Dale I
I was picking up parts today. This dealership is clean, orderly, and the staff is pleasant and cheerful. I accidentally walked in the main entrance and had a salesperson hold the door for me coming in and going out. Tom in the parts dept took care of me and I placed the order with Sean. Both are great to deal with and knowledgeable a | Read Full Review
9/3/2025 12:00:00 AM | Google

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