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Campbell Volkswagen of Edmonds

★★★★★(152)read reviews

24329 Highway 99, Edmonds, WA 98026

(425) 245-9410 Ask About Our Service Specials!

Service Offers

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September Bonus

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$10 Off Genuine VW Pollen Filter/Engine Air Filter⁵Click Here for Details

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$10 Off Front Wiper Blade Replacement³Click Here for Details

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$10 Off Genuine VW Brake Pad Replacement Per Axle⁹Click Here for Details

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$119.95 Oil and Filter Service¹Click Here for Details

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$10 Off Four-Wheel Alignment⁷ with Purchase of Four Eligible TiresClick Here for Details

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$10 Off Genuine VW Battery and Installation¹¹Click Here for Details

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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VW2023 at checkout.Click for details

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Tire Special

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VW Service Credit Card Click for details

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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.23 and 09.30.23.

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Enjoy SiriusXM in your vehicle!Click for Details

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Tire Price Match Guarantee when purchased from the Volkswagen Tire Store

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 5:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Campbell Volkswagen of Edmonds has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ kawgari snow
Your team has outstanding customer service. I will commute from Seattle to take my car here moving forward. Your facility treats me far better than UDist or Ballard ever has. Will be happy to pay extra in gas to make the trip. | Read Full Review
9/25/2023 12:00:00 AM | Google
★★★★★ Paulo Kunychak
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9/24/2023 12:00:00 AM | Google
★★★★★ matt clark
I was helped by several people, all were helpful but not pushy. | Read Full Review
9/24/2023 12:00:00 AM | Google
★★★★★ Antonio L.
Wish I could switch dealerships. I got called in several times because Tyler forgot forms for me to sign. I was also told my rates would increase if I didn't not come in on their time within a few days due to Volkswagen error even though they offered to mail it to me. I already signed before. I also found out they entered in my birth | Read Full Review
9/18/2023 12:00:00 AM | Google
★★★★★ julien james
Lying Crooks at this Dealership. My stereo in my VW Jetta 2014 needed a "Code" to unlock. I was told by this dealership, my car needed to be "scanned" in order to retrieve code...a $100 Fee. I found company on Ebay who charged me $4.99 for the code and it was sent immediately. I knew the "service tech" then "owner" who replied on | Read Full Review
9/18/2023 12:00:00 AM | Google
★★★★★ Laurie VanKleeck
Sonny is a clear communicator and really takes great care of his clients. I drive from Auburn to visit this dealership bc of their customer service. | Read Full Review
9/17/2023 12:00:00 AM | Google
★★★★★ Melissa Liu
Service took longer than I was expecting and got a call an hour before the shop closes to pickup my car. Wish I had more updates knowing the status. Wish I had a car wash coupon to clean my car afterwards. | Read Full Review
9/15/2023 12:00:00 AM | Google
★★★★★ Andy K
We scheduled a 20k service for the atlas we purchased at this dealership, which should have fully covered service through 20k miles. They scheduled us as an oil change, not a 20k service. Then when we said we wanted the 20k service we were given an estimate of $400. After discussion, they covered it, but we were told we “might have 1 | Read Full Review
9/15/2023 12:00:00 AM | Google
★★★★★ Mike Kaufman
Logan from Caravan Outfitters & Matt, Clint + others from Campbell VW were great when I bought a camper van. Great experience, would definitely recommend. | Read Full Review
9/12/2023 12:00:00 AM | Google
★★★★★ Francia Doyle
I recently purchased a car from Campbell and the transaction was extremely straightforward - Salesperson Clint was exceptional. Kind and fair dealing. He came in on his day off to close the deal. I was offered a very good price straightaway no haggling. The offer on my trade-in was reasonable. I researched prices on both the new | Read Full Review
9/12/2023 12:00:00 AM | Google
★★★★★ F M
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9/12/2023 12:00:00 AM | Google
★★★★★ Evie Bishop
Clint Richardson, my salesman, went above and beyond trying to find me the Tiguan of my desires. And he did it. That in and of itself is amazing and worth five stars. | Read Full Review
9/12/2023 12:00:00 AM | Google
★★★★★ Trisha Woollcott
The day before we were leaving town for 3 weeks our tire problem indicator went on. The service folks saw me at 7:30 AM, took out a nail, fixed the tire, and I was home in 40 minutes. It would have been awful to come home to a flat tire.... thank you! | Read Full Review
9/9/2023 12:00:00 AM | Google
★★★★★ John
I bought a used Subaru and traded my VW working with Matt. The whole experience was easy and I got the vehicle I wanted at a fair price. I would highly recommend working with Matt at Campbell Nelson VW! | Read Full Review
9/9/2023 12:00:00 AM | Google
★★★★★ Jennifer Harper
Matt was super easy to work with and got me in and out! | Read Full Review
9/4/2023 12:00:00 AM | Google
★★★★★ Patrick Isaac
A sales manager on 9/2/23 was called over by service department staff to explain why someone in sales department misled me the previous day that the service department did not leave my VW car key as promised between 6-630pm .The sales manager became condescending, very disrespectful, dismissive, argumentative to me . He displayed ve | Read Full Review
9/4/2023 12:00:00 AM | Google
★★★★★ Stella Vakarcs
The experience I had with Campbell VW was the best I've had buying a vehicle and that's with having to take a ferry. I typically buy new but I feel comfortable with the used vehicle I purchased from Campbell VW. No pressure and they didn't play games. The salesperson Clint Robertson was no pressure and no games. Very much appreci | Read Full Review
9/3/2023 12:00:00 AM | Google
★★★★★ A S
Had high hopes for this VW dealership after the first interaction but am greatly disappointed. I purchased a part from their service department, their service person installed and broke it during the installation, and it does not work properly. I do not recommend this dealership based on how they handled the service person's uninten | Read Full Review
8/30/2023 12:00:00 AM | Google
★★★★★ Hazem Katabi
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8/29/2023 12:00:00 AM | Google
★★★★★ Roger Kundtz
Service and customer service was good. Technician spent some time to explain. Only improvement would be that some other dealerships I've taken cars to, wash and vacuum or give a certificate for a car wash. It would be a nice touch. | Read Full Review
8/29/2023 12:00:00 AM | Google
★★★★★ Lawrence Martin
The oil change service was quick, advisor who checked me in seemed friendly enough. I asked him to give me a quote on a couple services I'm saving up for and wanting to have done on my next visit. The check in advisor was quite short and shot out verbal quotes as though I had inconvenienced him. Sure enough there were no quotes wi | Read Full Review
8/29/2023 12:00:00 AM | Google
★★★★★ Tony Kang
The most helpful parts department | Read Full Review
8/27/2023 12:00:00 AM | Google
★★★★★ Alexis Scott
Matthew Reichmann was absolutely an incredibly great salesman! Matthew had everything ready for us when we arrived knew what we wanted to look at from previous conversations. Matthew is very professional and on top of his game, very genuine salesman that had our interests in mind. I would highly recommend if you’re in the market for | Read Full Review
8/26/2023 12:00:00 AM | Google
★★★★★ Goboness
This rating was chosen because of the lack of communication and paperwork that goes with the service that was done. I had too ask for it and wasn't provided to me at check out. Also my car was left dirty from the techs there with paperwork that I'm guessing they use as " cheat sheets " and last i don't think that they did all the ser | Read Full Review
8/25/2023 12:00:00 AM | Google
★★★★★ Jason Grace
Best customer service experience | Read Full Review
8/23/2023 12:00:00 AM | Google
★★★★★ Seth Cohen
Great working with Matt R on my ID4. Easy negotiation and super quick paperwork (F&I). Thanks guys! | Read Full Review
8/23/2023 12:00:00 AM | Google
★★★★★ Jeanette Mansell
Scheduling and communication was quick and easy | Read Full Review
8/21/2023 12:00:00 AM | Google
★★★★★ trupti wagh
I had to go back 3-4 times because of some miscommunication, but everyone was super nice and helped me get through the key fob making process - and eventually covered the cost for me completely!! Couldn’t ask for any better people at a dealership’s service center! | Read Full Review
8/15/2023 12:00:00 AM | Google
★★★★★ mackenzie kitchen
Purchased a car at Campbell VW with Matt. Great customer service and communication. Smooth buying process and overall enjoyable experience! | Read Full Review
8/13/2023 12:00:00 AM | Google
★★★★★ Bhautik Parekh
I am super happy about VW Campbell, but because VW Pignatro messed up I ended paying charges for a service that should not have been charged to me. Executives at VW Campbell accommodated my request understanding the medical issues I am dealing for my family. That was very nice of them and I want to give a big shout out for helping me | Read Full Review
8/9/2023 12:00:00 AM | Google
★★★★★ Kelly Johnson
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8/9/2023 12:00:00 AM | Google
★★★★★ Danielle Diede
From the moment I arrived and Rebecca’s poor attitude to being misquoted on work that didn’t need to be done, it was the worst experience I’ve ever had at this location. They only retracted their quote and said it was a mistake because my husband called and asked why my serpentine belt would need replaced after 30,000 miles. The only | Read Full Review
8/6/2023 12:00:00 AM | Google
★★★★★ James Julie
Bunch of crooks....stay away! They rip off elderly people by charging 30 minute fee for anything. My car was in an accident. Radio code needed to be reset, 30 minute or $100 fee for code. ZERO customer service. My insurance allows me to have my VW serviced ANYWHERE. Campbell VW is the last place I would take. Keep your elderly o | Read Full Review
8/4/2023 12:00:00 AM | Google
★★★★★ Thomas Koho
Had a great experience buying a car from Clint and Matt | Read Full Review
7/31/2023 12:00:00 AM | Google
★★★★★ Dave Barak
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7/28/2023 12:00:00 AM | Google
★★★★★ Mirela Radaca
If you are looking for Volkswagen ID.4 2023, then it is the best time for you to go and buy it. They have great deal going on now. Ask for Matthew. He will work with his team to give you what you are looking for! The whole team is great! Excellent customer services. Easy to work with. Satisfied customer! | Read Full Review
7/27/2023 12:00:00 AM | Google
★★★★★ Don Burdick
I am irritated that 3% was added to my bill or $40+. If you are actually paying that you need to investigate the costco program with Elavon. I suspect this is a profit center for Campbell. | Read Full Review
7/27/2023 12:00:00 AM | Google
★★★★★ Duane Locknane
Excellent customer service!! | Read Full Review
7/20/2023 12:00:00 AM | Google
★★★★★ Katherine Romano
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7/20/2023 12:00:00 AM | Google
★★★★★ Alexander Spinelli
Matthew was amazing. We had a great easy experience buying! Highly recommend them. | Read Full Review
7/14/2023 12:00:00 AM | Google
★★★★★ Richard M
Terrible service, I dropped off my car to get my sensors recalibrated after a car accident and Campbells Volkswagen said they fully calibrated everything. However the next day i saw that my side sensors weren't working and went back to service and they told me the only calibrated the front sensor. They told me to come back Wednesday | Read Full Review
7/12/2023 12:00:00 AM | Google
★★★★★ Joe Sullivan
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7/11/2023 12:00:00 AM | Google
★★★★★ Dorian LeTrong
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7/10/2023 12:00:00 AM | Google
★★★★★ Mesfin H.
They have good cars | Read Full Review
7/10/2023 12:00:00 AM | Google
★★★★★ Colleen Hall
I bought an ID.4 here in May. Matt is a great person to work with. Everything from test driving to delivery was easy and straightforward. I'm having loads of fun driving my new vehicle. | Read Full Review
7/8/2023 12:00:00 AM | Google
★★★★★ Shelby Cook
We had a great experience with Matthew. The team was very easy going and a pleasure to work with. | Read Full Review
7/8/2023 12:00:00 AM | Google
★★★★★ Ariel Motaghedi Alfaro
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7/3/2023 12:00:00 AM | Google
★★★★★ Daniela Terrabuio Semencato
This is my second time leasing with Campbell Volkswagen of Edmonds and I have nothing but good things to say. They are very professional and always willing to help. Matthew Reichman has been very patient with my busy schedule and helped me with a great deal on my new lease. Thank you, Matthew! | Read Full Review
7/1/2023 12:00:00 AM | Google
★★★★★ Jimmy
Brad did an amazing job giving me all the information I need about this car. He also got me a great deal. | Read Full Review
6/29/2023 12:00:00 AM | Google
★★★★★ Ken Frohning
Very nice people who were very kind and efficient, they completed the work on shorter time then I expected and was so good so I could catch the ferry back to Port Townsend | Read Full Review
6/29/2023 12:00:00 AM | Google
★★★★★ Greg Herwig
We saw the perfect truck (for us) on the website and Brad Peterson helped us though the purchase with no pressure. He was very friendly and quick in his responses. Very easy purchase and we couldn’t be happier! | Read Full Review
6/27/2023 12:00:00 AM | Google
★★★★★ R E
I felt like I was misled about pricing and was overcharged. I brought my first VW to your practice for service for years, I purchased my second VW car through your dealership and have had it serviced there for the past 6 years. Until my recent visit, I have felt like communication was clear and charges were upfront. This visit made m | Read Full Review
6/26/2023 12:00:00 AM | Google
★★★★★ Sean Kebely
I worked with Matt getting my new Id4 and he was very helpful. Everyone at the dealership treated me with respect and made me feel very important. This was my first time buying a brand new car and I’m glad I got it from Volkswagen of Edmonds. | Read Full Review
6/25/2023 12:00:00 AM | Google
★★★★★ Ye Yuan
we are happy with the experience so far, Matt helped with the test drive and purchase which is super helpful~ | Read Full Review
6/24/2023 12:00:00 AM | Google
★★★★★ George Hanna
Clint, Matt, Dave, & David This team is Incredible, Honest, & Cordial. Always having a great experience at Campbell Group in Edmonds. | Read Full Review
6/24/2023 12:00:00 AM | Google
★★★★★ Shane Mc Hugh
I purchased an ID4 (great car) here last month and it's definitely the most pleasant car-buying experience I've had anywhere. I worked with Matt and was able to sort out nearly all the details over the phone. Matt and team were super-transparent on pricing and timelines. There was no messing around on the price, and the car arrived | Read Full Review
6/23/2023 12:00:00 AM | Google
★★★★★ Caitlin Branston
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6/21/2023 12:00:00 AM | Google
★★★★★ Eric W
I find the staff to be helpful and provide impeccable service every time my golf has needed maintenance. | Read Full Review
6/17/2023 12:00:00 AM | Google
★★★★★ Tim Steelquist
Drop off was easy. Recall work completed as scheduled. Staff was friendly. Thank you. | Read Full Review
6/17/2023 12:00:00 AM | Google
★★★★★ Christina Khmao
I’ve been looking out on a car that was listed (for a month) & finally got the opportunity to go check it out & meet with Clint. Mind you, I’ve had a crazy experience before purchasing this car couple days prior with another dealership. Long story short, mother and father purchased a car and was unsatisfied— I had to reverse and fix | Read Full Review
6/16/2023 12:00:00 AM | Google
★★★★★ Cheryl Hinderer
Easy to schedule and fast work | Read Full Review
6/11/2023 12:00:00 AM | Google
★★★★★ Simone Monique Hart
Friendly, professional service. | Read Full Review
6/10/2023 12:00:00 AM | Google
★★★★★ MooNation
Was told I had low compression, and was quoted 18k to replace the engine I can buy online for less than 4K, took it too another shop for a second opinion turns out I had perfect compression in all cylinder and the only thing wrong was a blown turbo | Read Full Review
6/6/2023 12:00:00 AM | Google
★★★★★ Elaine Everitt
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5/31/2023 12:00:00 AM | Google
★★★★★ Sydney Schmutz
Matthew Reichmann is the GOAT! Thank you all for your help, made the experience so easy!! Highly recommend working with this team! | Read Full Review
5/30/2023 12:00:00 AM | Google
★★★★★ David Fish
Brad and Clint made anything smooth and easy. They know that the tech in the car can be challenging to get arms around and they've been available for all questions. Good stuff. | Read Full Review
5/29/2023 12:00:00 AM | Google
★★★★★ Matt Dock
We had a fantastic time with Clint while checking out and purchasing a used Golf Alltrack here! I've had poor dealership experiences in the past, particularly when shopping for used car, but this was far away a completely different kind of experience. Clint was knowledgeable, fun, and made us feel very welcome at the dealership. He | Read Full Review
5/29/2023 12:00:00 AM | Google
★★★★★ Katie Paul
Had my ID4 towed there when it broke down. Staff are friendly and I was able to get a loaner though not right away. Had to call several times to get updates on when my car might be done. They fixed the car but honestly no one seemed at all curious, or apologetic, about why a nearly new car suddenly had a complete failure of the rear | Read Full Review
5/27/2023 12:00:00 AM | Google
★★★★★ Miguel Alvarez
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5/17/2023 12:00:00 AM | Google
★★★★★ Wilbert Rivera
Customer friendly and timely completion of work. | Read Full Review
5/15/2023 12:00:00 AM | Google
★★★★★ Sergio Guzman
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5/14/2023 12:00:00 AM | Google
★★★★★ D Custer
Excellent customer service, helpful, knowledgeable, and nice! I was just in for an oil change on one car, and they changed my key battery on the other car, ordered a replacement part for me and told me they would snap the beauty ring on fo when it comes in. Thanks!! | Read Full Review
5/11/2023 12:00:00 AM | Google
★★★★★ Ryan Garvie
Always friendly and easy to work with. | Read Full Review
5/8/2023 12:00:00 AM | Google
★★★★★ T Neustel
Great purchasing experience and people at Campbell VW! Scott made everything flow so easily from the moment I got there all the way through when I drove off the lot. Of course he had great support from everyone else there too, great bunch of people! Highly recommend this dealership because of the team they have!! | Read Full Review
5/6/2023 12:00:00 AM | Google
★★★★★ Tony S
Called on a Thursday to schedule a repair appointment. When I arrived at 8am on Monday, they had no record of my appointment. Repair timeframe wasn't clear but they said they would call by 10am with an update. I called at 1pm and left a voicemail. Received an email with the diagnosis at 1:15pm then they called to tell me the repair c | Read Full Review
4/26/2023 12:00:00 AM | Google
★★★★★ Brian Parsons
always provide good service. | Read Full Review
4/17/2023 12:00:00 AM | Google
★★★★★ Peter Kretzman
Car was completed just about when predicted, which I appreciated. I would have liked to hear more info, when picking it up, about any concerns, things to watch for, etc. And/or covering new software features on the car. We ID.4 owners are dependent on the online forums to get our info, because the dealers typically don’t provide much | Read Full Review
4/14/2023 12:00:00 AM | Google
★★★★★ Ashleigh Taylor
What can you really say about the worst car buying experience you’ve ever had. Nate was not good to work with. He was extremely pushy and wanted me to sign papers right then and there before I even knew what I was signing. The car was nice but very expensive. Nate was a nightmare. Barely said hello and all but kicked me out of the ca | Read Full Review
4/11/2023 12:00:00 AM | Google
★★★★★ Penny Lau
They got me in the day I called. I love that they send a video of the technician's findings before proceeding and the cost of work is usually upfront. | Read Full Review
4/9/2023 12:00:00 AM | Google
★★★★★ Ashley
My family has been coming here since the 1970s! I just bought a Tiguan from Campbell, and it was a perfect experience. They are laid back, no pressure, make it so easy & fun. If you can, ask for Clint - he is a rockstar and goes the extra mile. Like throwing in a Norah Jones CD for my car (we had talked about loving her music)! Can't | Read Full Review
4/9/2023 12:00:00 AM | Google
★★★★★ Bill Hitchcock
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4/5/2023 12:00:00 AM | Google
★★★★★ Debi Davis
Prompt, professional, I especially like very much the inspirational book sharing idea. And the chocolate cookies were a delightful, over the call of duty, surprise. Thank you for your meaningful ( in more ways than cars and parts and stuff) place in Edmonds. | Read Full Review
4/4/2023 12:00:00 AM | Google
★★★★★ John Clapp
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4/4/2023 12:00:00 AM | Google
★★★★★ Zachary Moats
From start to finish the process of buying my car couldn't have been better. the salesman got back to me quickly and worked to ensure everything was smooth throughout. The car was exactly what I wanted and it didn't seem like I was getting gouged on the price. Overall, this was my best car buying experience. | Read Full Review
3/30/2023 12:00:00 AM | Google
★★★★★ Tom P
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3/28/2023 12:00:00 AM | Google
★★★★★ Robert Monsen
Everyone was courteous and got the job done expeditiously. | Read Full Review
3/27/2023 12:00:00 AM | Google
★★★★★ Andrew Grimm
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3/27/2023 12:00:00 AM | Google
★★★★★ Elion Marko
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3/24/2023 12:00:00 AM | Google
★★★★★ Giovanni Bernardi
Great availability, outstanding loaner car, and comprehensive service. | Read Full Review
3/22/2023 12:00:00 AM | Google
★★★★★ Paul Wanninger
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3/22/2023 12:00:00 AM | Google
★★★★★ Matt Stegner
I bought this used Golf about than a month ago, and on the first service, I'm told that the spark plugs need changed. Quit a shock to be told that they appear to have NEVER been changed (by the attendant) and the car is at 55k miles. I assumed that some of the basic maintenance would be at least known or looked at before selling th | Read Full Review
3/22/2023 12:00:00 AM | Google
★★★★★ Muhamed Ouf
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3/19/2023 12:00:00 AM | Google
★★★★★ Yingshan Harlow
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3/13/2023 12:00:00 AM | Google
★★★★★ Carol Riddle
Excellent job and employees! | Read Full Review
3/10/2023 12:00:00 AM | Google
★★★★★ Margo Engberg
Just love how Campbell treats and attends to their customers! We not only love their cars, we love the service we receive. | Read Full Review
3/10/2023 12:00:00 AM | Google
★★★★★ Tina Kovscek
Courteous and thoughtful on time. | Read Full Review
3/8/2023 12:00:00 AM | Google
★★★★★ Diane Berbati
Sonny always goes above and beyond! | Read Full Review
3/8/2023 12:00:00 AM | Google
★★★★★ Ramiro Hernan Morineau López
Me atendió Mike, fue de gran ayuda, resolvió mis dudas y salimos con una Frontier, dos pulgares arriba por la atención | Read Full Review
3/4/2023 12:00:00 AM | Google
★★★★★ Margaret Daniels
The service department was willing to take me with an "emergency" oil light on, and were thorough in trying to rule out anything that was wrong with my little beetle! | Read Full Review
2/25/2023 12:00:00 AM | Google
★★★★★ Brian Blanchard
Got my car in and out fast as I was waiting. The waiting area was nice. | Read Full Review
2/24/2023 12:00:00 AM | Google
★★★★★ Dennis Quiray
Front Service desk is always friendly. | Read Full Review
2/24/2023 12:00:00 AM | Google
★★★★★ Jake MacIntosh
Very friendly, fast purchase! | Read Full Review
2/22/2023 12:00:00 AM | Google
★★★★★ JESUS AND THE HEAVENLY KINGDOM
The customer service is of excellent quality from start to finish .One does not feel hustled while there but rather there is a family oriented feeling. The staff are straightforward and my overall experience has been wonderful every time I step into that dealership.I highly recommend it . I work with Clint Richardson and his team an | Read Full Review
2/20/2023 12:00:00 AM | Google
★★★★★ Madi Goodstein
We just bought our first EV from Campbell VW! Alan Kemper helped us through the process and did an amazing job! He was quick to answer our many questions about the ID.4 and went above and beyond to help us make this purchase without the pressure we have experienced at other dealerships. We highly recommend Alan and Campbell VW of Edm | Read Full Review
2/17/2023 12:00:00 AM | Google
★★★★★ Veronica Moreno
Jewel was the person that helped me to schedule my appoitnment and decide the service that fit my need. She was helpful and I like the interaction. Kudos for Jewel. | Read Full Review
2/16/2023 12:00:00 AM | Google
★★★★★ Alice Walters
Customer service was thorough and efficient and the mechanic took the time to try to figure out the issue. Reason for only 4 stars is the price of the windshield wipers and they had to be purchased as a set and quite a bit more in price than going with the exact same thing through an auto supply store and there is a 3% surcharge on t | Read Full Review
2/10/2023 12:00:00 AM | Google
★★★★★ E K
Customer service was efficient, honest and they prepped me for potential outcomes,so when everything was completed the outcome was as expected. | Read Full Review
2/2/2023 12:00:00 AM | Google
★★★★★ Kangsan Lee
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1/28/2023 12:00:00 AM | Google
★★★★★ Brittney Campbell
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1/21/2023 12:00:00 AM | Google
★★★★★ Kalyn Gustafson
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1/21/2023 12:00:00 AM | Google
★★★★★ Carrie Salazar
This is meant to serve as a PSA more than an actual review, as I did not receive any services or products from this dealership. If you are a military service member or a veteran, steer clear of this place and do not give them your business. I attempted to purchase a battery for my Volkswagen Tiguan here after leaving the VW dealersh | Read Full Review
1/21/2023 12:00:00 AM | Google
★★★★★ Scott Mullan
The main item I brought the car in to be repaired was not successfully resolved. | Read Full Review
1/21/2023 12:00:00 AM | Google
★★★★★ Jameson Poth
Alan Kemper made the purchase of a new vehicle extremely easy and painless! | Read Full Review
1/20/2023 12:00:00 AM | Google
★★★★★ Jeff Timmins
Treated well, much appreciated | Read Full Review
1/20/2023 12:00:00 AM | Google
★★★★★ Tom Sullivan
Very helpful and informative. Tried to get vehicle fixed as quick as possible even when having to wait for a part | Read Full Review
1/20/2023 12:00:00 AM | Google
★★★★★ Josef
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1/20/2023 12:00:00 AM | Google
★★★★★ Wei Sun
it seems the service price is higher. I spent > 300 on a four wheel drive oil change last time, not sure what is four wheel drive oil and I did not get much information on it. This time, oil change is > $100 and > $180 for bake fluid flush. plus 3% if paying by credit card. It is long drive for me to come a dealership and I do not th | Read Full Review
1/15/2023 12:00:00 AM | Google
★★★★★ Sydney Larrikin
$800 just for them to tell me they can't fix my car?! What a ripoff!! | Read Full Review
1/11/2023 12:00:00 AM | Google
★★★★★ Sadrina Dorn
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1/9/2023 12:00:00 AM | Google
★★★★★ Super Geni
Sonny & Jule (sp?) made it easy & painless. When I found out that the shuttle service I scheduled wasn't available on weekends, they happily gave me a loaner | Read Full Review
1/9/2023 12:00:00 AM | Google
★★★★★ Daniel Oder
Update 2, final. The issue is resolved - kudos to Kendon, a service manager at the dealership. He was able to step in and help me with replacing the windshield. Also, thanks to Aaron, a service adviser (I thought he was the manager in the first place), for his patience and understanding. Update 1. Got a call from Kendon. The case is | Read Full Review
1/2/2023 12:00:00 AM | Google
★★★★★ Davey Spo
Scott was great, he helped my buddy buy his new ID4! He is loving it! | Read Full Review
12/27/2022 12:00:00 AM | Google
★★★★★ Daniel Oder
Update 1. Got a call from Kendon. The case is pending review. Will post an update once an additional information is available. ------------------ Original message: Absolutely terrible experience with the service department here. My VW is still under warranty and has a windshield stress crack. The dealership does not replace windshi | Read Full Review
12/14/2022 12:00:00 AM | Google
★★★★★ Devyn Taft
I will start out by saying that I am not necessarily and easy customer to deal with. I have bought 2 cars from Campbell and intend to be a customer for life. My experience started in the sales department with Scott Boone, who was no pressure and exceptionally helpful. Even after I purchased my cars, he was always there to answer the | Read Full Review
12/6/2022 12:00:00 AM | Google
★★★★★ Emily Pearce
It was quick and they let me know what was happening along the way. Very pleased and I'll be back! | Read Full Review
12/5/2022 12:00:00 AM | Google
★★★★★ Rocio Medina-Ovando
For services: fraud and scam. Spent over $600 for standard 75k servicing and to check my AC. Only to find out less than 6 months later, they never replaced my oil filter, never changed my oil (no oil in engine), or checked my battery (inspection says it was ok, but needed to have it replaced) nor did they mention anything about a tun | Read Full Review
12/2/2022 12:00:00 AM | Google
★★★★★ Chris Thomas
My car, which is still under warranty, developed an oil leak. I took it in believing this would be covered under warranty. The oil leak turned out to be the drain plug which they said was not covered under warranty. As such they charged me $197 for that diagnostic and it would have been another $117 to change the oil to fix the issue | Read Full Review
12/2/2022 12:00:00 AM | Google
★★★★★ Paul Rogers
Excellent person to person involvement by your staff | Read Full Review
12/1/2022 12:00:00 AM | Google
★★★★★ Paul Menard
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11/22/2022 12:00:00 AM | Google
★★★★★ Albert Lind
My occasion for a car-maintenance servicing today was routine at this dealership -very familiar for me. But today's visit was exceptionally pleasing for me; -all of the service writers at this Campbell shop have been excellent in my experience, but today's visit was just a shade nicer than ever before.. Your new coffee machine was | Read Full Review
11/22/2022 12:00:00 AM | Google
★★★★★ David Fleischman
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11/21/2022 12:00:00 AM | Google
★★★★★ Bridget Stafford
4 stars- and not 5. Jewel called while my GTI was in the shop and asked if we wanted tires rotated, we said 'ok' but shared we thought there was a very slow leak in the right front tire - (about every 2 to 3 weeks we have to top it off with air) - they rotated the tires but clearly did not check the tire pressure because i was 3 mi | Read Full Review
11/21/2022 12:00:00 AM | Google
★★★★★ Bryan Adams
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11/19/2022 12:00:00 AM | Google
★★★★★ Carey Wong
Great service from service rep, shuttle driver to Service tech at a reasonable price with no unnecessary upselloing of unneeded work. | Read Full Review
11/13/2022 12:00:00 AM | Google
★★★★★ Megan F
Only have dealt with the service department and they are not great. They don't explain things well and the notes on my repair order tell me nothing. They sold me a battery, which I'm not sure why at this point and most of their explanations were that my car is old. They did fine with my alignment, I'd probably only use them for maint | Read Full Review
11/12/2022 12:00:00 AM | Google
★★★★★ Megan F
Only have dealt with the service department and they are not great. They don't explain things well and the notes on my repair order tell me nothing. They sold me a battery, which I'm not sure why at this point and most of their explanations were that my car is old. They did fine with my alignment, I'd probably only use them for maint | Read Full Review
11/11/2022 12:00:00 AM | Google
★★★★★ Lori Lansing
Everyone was very friendly and helpful, and my service was done more quickly than I expected. | Read Full Review
11/10/2022 12:00:00 AM | Google
★★★★★ Zak
This review is specifically for Aaron Mustain at Campbell Vw. It has been a year since I bought my Sportwagen. I have had vibration in my gas pedal despite all interventions. I was convinced it was a wheel bearing, but was given the run around at several other dealerships. Aaron replaced this for me today and my car is now finally d | Read Full Review
11/6/2022 12:00:00 AM | Google
★★★★★ Nikki Somers
First time using Campbell Volkswagen for service, they were super communicative and finished my car in record time:-) | Read Full Review
11/4/2022 12:00:00 AM | Google
★★★★★ Bilbo Maggins
I took my Golf here for service and they were so helpful and kind! I especially loved that the waiting area had books that you can read while you wait and you're even encouraged to take one home! | Read Full Review
11/2/2022 12:00:00 AM | Google
★★★★★ Tom Marshall
Service was quick and complete. People were helpful and polite. | Read Full Review
11/1/2022 12:00:00 AM | Google
★★★★★ Todd Cavalli
Helpful and fast with excellent communication throughout the process of getting my issue resolved. | Read Full Review
10/27/2022 12:00:00 AM | Google
★★★★★ Bernadette Roberts
Always reliable, timely, and courteous. Thanks for keeping my car running well | Read Full Review
10/24/2022 12:00:00 AM | Google
★★★★★ Ben Duclos
I recently bought a used vehicle and was literally in and out within 2 hours. I worked with Brad Petersen. Just very nice people. I’ll certainly be back in future when looking at VW. I was super impressed with the entire team at the offices who were just all down to earth people, no corporate BS, just good people willing to make you | Read Full Review
10/20/2022 12:00:00 AM | Google
★★★★★ A M
When the online sign up for an appointment failed, I was immediately called the next business day. Everyone I encountered was extremely kind and helpful. I will be back to Campbell's if and when I need work done on my jetta. | Read Full Review
10/18/2022 12:00:00 AM | Google
★★★★★ Thomas Mulliner
I always have a great experience with Campbell Volkswagen of Edmonds. They do all my vehicle servicing and maintenance because they are always honest, courteous, and perform the work within a timely manner. Sonny helped me out this time around and gave me a break down of what issues I was experiencing, how to rectify those issues, an | Read Full Review
10/15/2022 12:00:00 AM | Google
★★★★★ Louisa Moody
Such friendly people who made my first car buying experience smooth and easy! | Read Full Review
10/15/2022 12:00:00 AM | Google
★★★★★ The Commoner
Their service department is the best among all the VW dealers i've ever been. | Read Full Review
10/15/2022 12:00:00 AM | Google
★★★★★ Mike Clough
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10/15/2022 12:00:00 AM | Google
★★★★★ DEBORAH ASTOR
I am always grateful for the service which I receive at Campbells VW Edmonds, WA. Aaron works at the service desk in the service department and I am always grateful when he is there. He is an exceptional listener, problem solver, and I trust him. Anytime I need to bring my car to Campbells VW, I know my car isreceiving expert and e | Read Full Review
10/1/2022 12:00:00 AM | Google
★★★★★ ???
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10/1/2022 12:00:00 AM | Google
★★★★★ Maria Alvarez
It was the best car buying experience I've ever had. I did not feel pressured at all. It was so personable. Thank you Clint! | Read Full Review
9/28/2022 12:00:00 AM | Google

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