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Carter Volkswagen

★★★★★(54)read reviews

5202 Leary Ave NW, Seattle, WA 98107

(206) 707-9580 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Donna Rogers
I had my eye on a Tundra for a few days, I reached out to Alex at Carter of Ballard. He is amazing!!! No pressure from him. If he did not know an answer to any question I had, he would get the answer!! Alex was awesome, I would 100% suggest him!! Everyone at that dealership was awesome!!! | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Nancy Webby
I recently purchased a Volkswagen Taos From Carter Volkswagen. I was very pleased with the experience. Communication was great and there was no pressure from my sales associate, Karla. She was very knowledgeable and answered all my questions. | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ connor carrell
Any amazing experience thanks to Karla and Zach and the warm and welcome would highly recommend going to them. | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ Sarah Cohn
We arranged a test drive at this location, traveling from quite a distance to see a specific car they confirmed was available. When we showed up, they had sold the car and never even let us know, presumably assuming they could just sell us on something else. Such unprofessional behavior. Love Volkswagen but will never buy from this d | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Colby Morrow
Me and the wife had a great experience here at Bud Clary’s! We picked up a beautiful Equinox and Rodney Zines was a great help and wasn’t pushy at all and worked hard to make us comfortable. Finace was also a pleasant experience and they were honest and open about pricing and fees making sure to point out and explain each line item. | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ logan summers
Ryan with the parts department was helpful when needing to confirm the right part for a car. | Read Full Review
2/17/2026 12:00:00 AM | Google
★★★★★ Nicole Olszewski
I worked with Alex Johnson on leasing my new car and he was really exceptional in terms of providing comprehensive options and getting me the best deal for my budget! He was friendly and informative and had a great attitude throughout. I would definitely trust him with my next lease or purchase of a VW! Thanks, Alex! | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Drew Hallas
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2/1/2026 12:00:00 AM | Google
★★★★★ Ana
Hunter was amazing to work with and helped our family find the right car for us. He was extremely diligent and responsive and would absorbing come back to Carter to work with hunter again. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Manfred Reiche
Most efficient and pleasurable experience at a car dealership ever! Showed up (without an appointment) to learn about vehicle models, and left with a car. All within 24 hours! Alex Putnam was an amazing sales rep. Patiently described all the details between each model and year with very direct and honest feedback. Going for a test d | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Shut up I'm an Armadillo
Kadee was super nice and answered all of my questions. Super sweet! | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ Samantha
Just bought a used car from Karla and Pete and they were beyond helpful and not pushy in the slightest. We had a long drive to get there and they were sure to help us out the best they could. I highly recommend! | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ MV Brown
Fantastic service! | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Ben F
Best vehicle purchase ever! Our salesman, Connor, was extremely knowledgeable of the vehicle we were interested in and did an AMAZING job answering our questions and not putting any pressure on us whatsoever. When we were ready to make the deal, it went quickly and smoothly with no sales pitch nonsense/jargon whatsoever or unnecessar | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ John Leckie
Dan MacLaren of Carter Volkswagen is the car salesperson I have longed to work with over my 60 years of buying cars. He is genuine, not an over seller, educates as he presents the product and does not rush the process. An overall good experience for my car purchase. | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Jenny Mangum
I highly recommend this dealership for honest, efficient, and friendly service. After an awful experience at another Volkswagen dealership, I started taking my car to Ballard Volkswagen. I have had positive experiences at this dealership ever since, but most recently I received stellar help from both Dan M in sales and especially Mat | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Sahir Vellani
Bought a used car from Carter VW, Alex was a good salesman who endured our test drive sitting in the back of a coupe. After some negotiating we were able to settle on a price, and drive the car off the lot. The process was smooth and respectful. Dealerships can be a stressful place, but luckily this one was not. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ ??????Junko
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12/1/2025 12:00:00 AM | Google
★★★★★ Anan Bzami
Bad communication! I’ve been trying to speak to finance for the past 2 weeks to get an update on when my Gap refund check will come in since it’s about a month past the 6 weeks expected timeline. I’ve called three times and was told I would get a call back and nothing! I’ve emailed multiple times as well with no luck. This is ridicul | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Tamara
Shout out to Kevin Dean, Service Tech! He is always great - This visit he helped troubleshoot multiple odd problems with my car, explained everything well-got it all taken care of, and is always in a good calm mood! The repairs on my car took some time, so I also greatly appreciate the Carter No Hassle Loaner Car...AND I extra app | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Rocky Collins
I just bought a sweet, used, VW Golf and my salesman, Hunter, was the best! Great experience all around. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Violet Collins
Hunter was amazing! Helped us find the perfect car and made the whole process quick and easy. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ kathy tessmer
We want to Thank Hunter for his exceptional knowledge of Subarus he made buying our Subaru so much easier and helped us to understand our car thank you | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Brandon Lackey
I had an excellent experience at the dealership today. I came in with a clear idea of what I was looking for, and Daniel went above and beyond to help me find the perfect vehicle. He was incredibly attentive, making sure the car matched my needs and worked within the price range I had in mind. His professionalism and dedication truly | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Geoff Trowbridge
We just got a VW ID Buzz Pro S AWD from Carter and we're very happy with it. Hunter Thompson did a great job of taking us through the buying process with minimal hassle and also familiarized us with extensive new technology it offers. Great experience | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Barathwaaj Parthasarathy
Hunter was knowledgeable and helped get the best option for us. | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Christopher O'Claire
Overall great experience at Carter and Hunter Thompson was fantastic to work with. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ gracie rae
i had just totaled my car in a boulder accident, and was searching for so long trying to find the best car for me. after tons of dealerships/sales people, Hunter at carter of vw ballard helped me get my dream car. Hunter was so insanely helpful, honest & caring. Hunter also made sure to check in after i bought the car to make sure ev | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Angie Heinrich
We recently purchased a 2025 ID.4 electric vehicle from Carter Volkswagen in Ballard, and we had a fantastic experience working with Hunter, our salesman. He was truly great to work with—friendly, patient, and incredibly knowledgeable. It’s rare to find someone at a dealership who knows the ins and outs of electric vehicles so thoro | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Patrick Dowd
5 stars only because of Hunter Thompson (no relation to the writer) the salesman made the experience acceptable and was great to work with. We were shopping for a new car for my mother in her 70’s and decided on a new VW Taos, after deciding on the color we noticed a small ding with scratch on the fender. Carter VW said they would ge | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Max Dale
Our recent car buying experience with Hunter Thompson at Carter VW was great! He was very helpful, not pressuring us, and we ended up with a great car. Highly recommend! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Peter Tarnawa
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10/1/2025 12:00:00 AM | Google
★★★★★ robert fahrer
Alex Johnson was excellent in assisting me as we reviewed the ID.4 PRO. He was ALWAYS accessible, was informed, was networked so that if he needed instant help - he got it! I truly enjoyed every minute with him!! Bob Fahrer USAF Lt. Col. (Ret), Ph.D. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Dean Olson
Although disappointed with a "CHECK ENGINE" light after only 5 months & 3300 miles, Carter quickly diagnosed the problem, ordered the part, and repaired the car under warranty. They also provided us with a loaner car while the work was being done ! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Gabriel Thompson
Thanks to everyone who helped us out! Staff was very friendly and professional. Special shout out especially to Hunter, David and Matt! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Carrie Dinwoodie
Had an awesome experience with Hunter Thompson! We came from Spokane to buy a car, he had eveyrhing lined up for us by the time we arrived, and he stayed until everything was taken care of before sending us on our way. He was so friendly, knowledgeable and fun to work with. Would make the drive back over for our next car just to work | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Gayle Williams
The absolute best experience purchasing a car was facilitated by an amazing person, Hunter Thompson. I had reached out via on-line expressing interest in a specific car. Hunter was both helpful and patient as I considered this purchase. When I finally made the decision to buy, he was able to take care of everything via text. When I | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Orion Kellogg
If you’re trying to sell to this dealership via a KBB offer, I highly recommend you go elsewhere. My experience today left me convinced that they’re the quintessential shady dealership. After communicating with a sales associate at length before coming in, I was told they’d honor the KBB value, barring nothing was drastically differ | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Riley Soule
Took my GLI in for an issue I was having. Alex was quick to get me into an appointment and gave me a rental car for the day. He explained the whole process on how the diagnosis goes and was very helpful and kind. He gave me a call few hours later in the afternoon explaining what they replace and the issue that caused it. Eric pulled | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Casey Brynestad
The best service, trusted help, especially as a women who knows nothing about cars! I love my Tiguan for the value and quality. It’s fantastic in snow, and all seasons, in city. Kevin always takes the best care of me. He is truly a master and deserves a raise! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Mark D
We recently bought an ID.4 with Hunter as our sales rep. He was engaged throughout the whole buying process and made sure we got the car we wanted. Great sales experience. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Dabagoglu Law
Awesome people! They really go above and beyond when it comes to their service department. I would give them more stars if I could. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ ixchelle lowell
I had never taken my car to Carter for service before—I’ve always gone to local mechanics, so I was expecting a similar experience (which, honestly, I’ve never loved). But from the moment I walked in, I was greeted by Ron, my main point of contact. He was super helpful and thorough throughout the whole process, making sure I had a gr | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Richard Sharpe
I want to thank Kevin and the team for not only fixing my car but repairing body damage on my vehicle for free it’s much appreciated and I’m glad to see my car returned to its former glory | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Tawnia Coulter
Go see Kevin in service if you need any service!!! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Jeff Collins
Craig was great. No pressure. Returned because of service received at Carter Subaru. Great experience and no surprises. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Ronald Timmons
Bought an ID4 the other day and Pete, Dan, and Eric Estrella made the whole process painless. They were friendly and easy to work with and gave us several options that made the decision easy for us. We'll be back for our next car! Thanks, Carter Volkswagen! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Christopher Villalpando
I took my car in because I had a oil leak due to a oil separator , the released me back my car without fixing it and said they would order the parts it would take 2 weeks I called last week (4 weeks later) and parts saids there is no order placed for the part. I was driving my vehicle as they said it was okay to drive , I was traveli | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Brenda W
Last month, I came in to test drive a VW. Connor Vermeys (sales consultant) was incredibly open, honest, and a joy to work with. I went in holding my breath with my guard up, ready to navigate the stereotypical "car salesperson" interaction. Within minutes, I realized that just wasn't necessary. Connor worked with me to make sure I g | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Mary Rose Hokanson
Worked with MATTHEW LEMKE and he was tremendous. I had just arrived to Seattle and had a ton on my plate with moving etc and he made the process with my car as easy as possible. He was very proactive and caring about everything. 100/10 | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Darrin Stumpf
They are great | Read Full Review
5/4/2025 12:00:00 AM | Google
★★★★★ Lukas Smith
Mathew at the VW service desk is genuine, communicative and very friendly. Definitely good and proficient at his job. | Read Full Review
5/4/2025 12:00:00 AM | Google
★★★★★ Ruslan Makhlouf
I had the greatest experience at this dealership buying a car. Everyone who helped me out went above and beyond and truly made me feel valued and heard. I will always come back here and recommend them to friends and family. A huge thank you to Leighton, Andrew, Pete, David, and Matt. All amazing people! | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Katie Whitworth
I’ve been going to Volkswagen of Ballard for years, and they never disappoint! I recently had a leak from my sunroof, and the service team was incredibly professional. They diagnosed the issue quickly and worked directly with my insurance team, making the entire process seamless and stress-free. I appreciated their transparency rega | Read Full Review
5/1/2025 12:00:00 AM | Google

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