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★★★★★ Evette Trumbly

We first started looking at Atlas models in early August, and Joe was the salesperson who introduced himself to us. From the beginning, he was refreshingly low-pressure and straightforward. When some unexpected expenses came up, we let Joe know we'd need to postpone our purchase. He completely respected that decision and never follow | Read Full Review

9/29/2026 12:00:00 AM | Google

★★★★★ Tamara Lilley

We had the most amazing experience ever buying a vehicle. Jake amd Fernanda were absolutely amazing!!!!! They both worked so hard to get the price we wanted and even threw in extras. We will definitely be back and let friends and family know about how awesome Jake and Fernanda both were. | Read Full Review

9/26/2026 12:00:00 AM | Google

★★★★★ Chanel Pearson

Had a great experience with Shawn! Great friendly service. | Read Full Review

9/24/2026 12:00:00 AM | Google

★★★★★ Taylor Gist

Shawn is very nice and very helpful! He's got some great rizz! | Read Full Review

9/24/2026 12:00:00 AM | Google

★★★★★ PatriciaPD FFJ

Thanks Daniel is professional and thorough in evaluating my car. He and his coworkers including Amanda and Martin helped the sale and all the paperwork done smoothly. I appreciate his and his coworkers excellent service and would recommend this VW dealership to others. Thank you. | Read Full Review

9/23/2026 12:00:00 AM | Google

★★★★★ ARUP BAROI

I had a wonderful experience selling my car to Volkswagen of Puyallup. Daniel offered me a very good price and made the process easy. I had forgotten my title, but he was patient, explained everything clearly, and stayed late so I could complete the sale that same day. If you want to sell your car quickly, get a good price, and work | Read Full Review

9/23/2026 12:00:00 AM | Google

★★★★★ D'Angelo Pasco

The entire team was some of the friendliest dealers you'll meet and will go above and beyond to ensure that you get the best deals! Fernanda and her whole team were incredibly kind and absolutely wonderful when I got my Volkswagen Tiguan from them a few weeks ago and I absolutely love it! | Read Full Review

9/20/2026 12:00:00 AM | Google

★★★★★ Nathalia Jimenez

Joe Goodwin and Roman Duran were amazing ! Thanks | Read Full Review

9/20/2026 12:00:00 AM | Google

★★★★★ Lindy

The process from start to finish was SO easy and Oscar (sales rep) was friendly and very knowledgeable. I was a little nervous coming in but he made everything easy. Definitely recommend Oscar and VW Puyallup! | Read Full Review

9/18/2026 12:00:00 AM | Google

★★★★★ Gregory D'Andrea

Joe Goodwin was fantastic. Low pressure, straight forward and accommodating. I had some “asks” ready for our second and final meeting and he anticipated and fulfilled everything before I even had a chance to ask. Best purchasing experience I've had at a dealership. | Read Full Review

9/16/2026 12:00:00 AM | Google

★★★★★ Felix Darvas

I bought a used car at this place. Great service and very helpful people. Buying the car was super easy, Daniel, the sales person, was very frienndly and knowledgeable. Most importantly, overall everyone at Volkswagen of Puyallup was very forthcoming and helpful in sorting out some minor trouble with the car - stuff like this always | Read Full Review

9/14/2026 12:00:00 AM | Google

★★★★★ Ashley Straubhaar

Fernanda was so helpful and guided us through the process. We are grateful for her expertise and care. | Read Full Review

9/14/2026 12:00:00 AM | Google

★★★★★ Jessica Cellana

We had a great experience buying a new VW Atlas from VW of Puyallup! Daniel was incredibly helpful and efficient and very mindful of our family as we moved through the purchasing process. Would highly recommend Daniel and this dealership! | Read Full Review

9/12/2026 12:00:00 AM | Google

★★★★★ Kim Hinrichs

I had a great experience from the sales to financing. The team answered all my questions and was very patient and kind. Best experience ever. | Read Full Review

9/8/2026 12:00:00 AM | Google

★★★★★ Samantha Carr

My sister purchased a car from this dealership last year. She initially left a review stating that she was sold a vehicle that likely had a pre-existing defect. This is not an isolated incident; there are multiple lawsuits against Volkswagen regarding similar issues. The worst part is that the Volkswagen Puyallup dealership reached o | Read Full Review

9/8/2026 12:00:00 AM | Google

★★★★★ a Byers77

Joe Goodwin was incredible. The most comfortable and relaxed car buying experience ive ever had. I always have and will continue to buy from the harnish family and especially joe. | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Jonniesha Salas

????? If I could give more than 5 stars, I absolutely would! After dealing with other dealerships—some great and some not so great—I felt like I had to take the time to share how AMAZING our experience was with Volkswagen of Puyallup! From start to finish, my husband and I were treated with nothing but kindness, respect, and genuin | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Matt Wagner

Adam Nunez in service is a great advisor! Extremely communicative the whole way through the service, sending text updates throughout. They make it very easy and great to work with. Compared to some other VW stores in the area… hands down the best choice. | Read Full Review

9/2/2026 12:00:00 AM | Google

★★★★★ Celeste Wences

I had an extremely disappointing experience with Daniel Espinoza, a sales consultant at Volkswagen of Puyallup. From the beginning, he was unprofessional and rude, and the way he handled the negotiation was completely unacceptable. We came in seriously interested in purchasing a vehicle, but we did not agree with the numbers he pres | Read Full Review

9/2/2026 12:00:00 AM | Google

★★★★★ SeanTara Coleman-Sheldon

I purchased a used 2021 Volkswagen Tiguan with approximately 60,000 miles from Volkswagen of Puyallup less than a year ago. I have only driven it a few thousand miles since purchasing it, and it is now sitting at Volkswagen of Post Falls after a serious oil-system failure left me stranded on my way to Montana. When I reached Idaho, t | Read Full Review

9/2/2026 12:00:00 AM | Google

★★★★★ ellie rasmussen

Shawn Yi is the best! He is so helpful and works hard to get you the best deal. He is fast and efficient | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Marcus

The single greatest dealership service experience I've ever had. Worth traveling for. | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ Robert Churchill

Shawn Yi is the best salesman I have ever had! The easiest purchase of my car. So excited to drive my Jetta. | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Gwen Bachmann

First off, I have dreaded writing this and having given VW Puyallup ample opportunities to do the right thing by actually talking to or acknowledging us, but alas I am here having to write a review in hopes that they will actually acknowledge me and not treat us like utter garbage. We bought a 2021 VW ID.4 from this location November | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Sagal Abad

I had a great experience purchasing my ID.4 from Volkswagen of Puyallup, and a big part of that was working with Joe Goodwin. Joe was personable, knowledgeable, and made the entire process straightforward and completely no-nonsense. I never felt pressured, and he made the experience feel easy and enjoyable. I would absolutely recomm | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Billy Seago

Very friendly and helpful! Fernanda went the extra mile. We found the vehicle we wanted. | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ Kylie

Joe Goodwin was incredibly helpful and kind. He answered all of our questions and everything was done in a timely manner. If you want to purchase a car, ask for him! | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Nigel Edwards

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8/14/2026 12:00:00 AM | Google

★★★★★ Howard Churchill

Joe was awesome! He made our car buying experience smooth and comfortable. We switched to our first electric car and couldn't be more happier. He explained everything in detail and he was easy to talk with too. Thank you Joe! | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Crystal Tapia

New review. I want to give a shout out to Adam in the service department. He was very kind and informative with everything I need with my vehicle. I had to go in to get my tires rotated and when I went in I was not expecting anything other than oil changes and tire rotation. Wrong! My car that is only 2 years old (Taos) had a leak in | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Mike & Vanessa L.

A couple months ago we were in search for a specific type of car and found that this dealership had something we were interested in at their Puyallup lot. We contacted them through the internet and 2 days later we were buying the car of our dreams! The process could not have been easier and Oscar and the financial team were very easy | Read Full Review

8/11/2026 12:00:00 AM | Google

★★★★★ Annette Mittelstaedt

Shawn yi was great! | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Rachel Finerman

Shawn was extremely helpful in finding the perfect car. He was friendly and supportive throughout the whole process. Overall, the experience at Volkswagen of Puyallup from searching the website to coming in for a test drive to leaving with the car was smooth and quick. Looking forward to my new Tiguan! | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Pedro Ramirez

Shawn Yi is the MVP of Puyallup VW!!!!! | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Brent Landon

We've bought 3 vehicles since 2015 from Harnish auto. Our 2010 Corolla in 2015. Our 2016 forester in 2016, and now our 2023 ID4. Each time has been exceptional. Joe Goodwin helped us and aligned our needs to the right car. Was knowledgeable and took time to understand what was important to us. The vibe at Harnish is always chill. No | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Shanna Petersen

I really dislike car shopping, so I am especially grateful for how easy it was to purchase my Tiguan from Daniel at VW Puyallup. He was fantastic to work with! Every interaction was with a real human here, which felt good in comparison to some of the other dealerships I visited. And Khrysten is a great dealership manager. I felt like | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ De'Shawn Minnis

My wife and I had the most amazing experience at VW of Puyallup. Daniel was our sales representative and he was extremely thorough. The process was expedited for us and we completed most of the paperwork online. The finance manager and general manager were knowledgeable and the entire process was a new experience for us. I highly re | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ James Grunewald

TL;DR: I've owned two VWs bought from Volkswagen of Puyallup, both under active warranty. Both times I called about a legitimate manufacturing defect, I got the runaround: implications that the damage was my problem, that my warranty might not cover it, and no urgency to actually help. I won't buy another Volkswagen. I've now called | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ Sofia Alvarez

I had an amazing experience working with Daniel at Volkswagen of Puyallup! From the moment I walked in, he made the entire process feel stress-free and straightforward. I purchased my 2023 Chevy Malibu LT, and Daniel went above and beyond to make sure I found the right car for me. He was patient, professional, honest, and took the ti | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ Ronda sanders

Where do I even begin? Daniel provided truly exceptional customer service. My best friend and I came in looking for a car with very little hope of actually finding one, but then we met Daniel, and everything changed. He completely restored my faith in car salespeople by making the entire process easy, honest, and stress-free. He help | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ Catherine Means

Had a great experience buying and trading with these guys. Shawn was extremely helpful and hustled to get me through everything quickly! Super friendly and helpful. | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Seth Baker

So excited to drive! Thank you Fernanda for making making my car buying experience a good one! Go see her at Volkswagen of Puyallup! | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Barbie B

This car buying experience was honestly one of the best experiences I've ever had. From start to finish, Daniel went above and beyond to make sure I was taken care of. I never felt pressured, and he genuinely listened to what I was looking for, answered every question, and made the entire process smooth and enjoyable. What stood out | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Abel Lemus

I purchased a Certified Pre-Owned Atlas from VW of Puyallup and had an excellent experience from start to finish. Oscar handled the sales process and was my primary point of contact throughout the purchase and afterward. He was professional, courteous, and made the entire process easy. Even after the sale, he went above and beyond t | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Linda Byrd

I found this beautiful car online which was a 25 ID4 Volkswagon and I drove 4 1/2 hours from Tacoma Washington to get this car and the people there were so nice and it was such a quick and easy transition. I got my and I back on the road within 3 hours | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Sonja Dallas

Oscar & Navy were wonderful to work with. Great experience with excellent communication. Highly recommend Volkswagen of Puyallup! | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Brian Cade

Ok so i needed a truck… went down harnish volkswagon in puyallup and Oscar in sales was so good, id totally buy another truck from him!.. totally knew his stuff!.. most seemless buying experience!! Also khrysten the sales manager and laura in finance got us in and out quickly.. fastest buying experience i have had!.. thanks volswagon | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ James Doyle

The whole process was smooth and pleasant. We're excited about the car. | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Mia Muniz

I had such a great experience getting my new Tiguan 2026 here with Fernanda. She was so helpful, had answers to all my questions and was very kind. I definitely recommend coming here they will take care of you. | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Tony Gregg

Fantastic! Joe did a great job. We are very pleased. | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Jake Reinwald

This dealership was so friendly and welcoming, Fernanda helped us pick out the perfect car for my fiancée and I, she was very knowledgeable and patient with us during the entire process. Would definitely recommend her when shopping a new car! | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Dealer Assessments

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7/23/2026 12:00:00 AM | Google

★★★★★ Chelsea

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7/19/2026 12:00:00 AM | Google

★★★★★ Zechariah Church

Shawn is an amazing salesman, was a great experience! | Read Full Review

7/19/2026 12:00:00 AM | Google

★★★★★ Crystal Shelton

Daniel helped with our purchase- he is the best! | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Fatma Hazaly

I had a great experience working with Daniel. He was professional, friendly, and very helpful throughout the entire car-buying process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable with my decision. Daniel was honest, patient, and provided excellent customer service. I tr | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Maria Justice

I would recommend this dealership to anyone looking for a new car. You will leave happy. Very nice people. | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ RB

Alan Z, sales manager reaches out and makes my daughter an unsolicited offer for her car, which he pursues again a week later. As we're 50 miles from their shop, we send the serial number and ask him to check CarFax and validate his offer, which he does. We could not have been more explicit or thorough. We got there at opening at 10a | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Scrubs McGee

Fernanda was very helpful and informative throughout the whole process. Everyone involved made the car buying process smooth and easy to understand. | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Kaitlyn

VW of Puyallup isn't particularly close to me, but I would absolutely drive back there again next time I need a vehicle. I worked with Oscar and have nothing but good things to say about him. I went in with a couple of used vehicles in mind and some pretty specific criteria. I felt like he listened to me very well because he wasn't p | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Janice Sturgeon

My first solo car purchase. I had incredible service and wonderful experience with Daniel! I truly appreciate his knowledge and ability to make this a special memory for me! | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Jaime Fineman-McKinney

Fernanda was so helpful and kind. She never pushed anything on us and was happy to answer our questions. Khrysten was also top notch. She took great care of us, and we will be back. Thank you! | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Flor Calderilla

Shawn Yi was an awesome sale rep. He was super knowledgeable and answered all of our questions we had. We 100% recommend him. | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Amanda Calderilla

Shawn is incredible and has been so helpful! | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Matt Mckinney

Excellent customer service, provided by Feenanda Sosa. She made my dream come true today. | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Areos Ledesma

I had a great experience working with Fernanda and Alan at this dealership. They were extremely competent, fair, pleasant and professional throughout the vehicle transaction. Nice people and trustworthy business. | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Philip Brown

Shawn did a great job! Great Service! | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Andrea Smith

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7/9/2026 12:00:00 AM | Google

★★★★★ Bell Kohn

Oscar in sales was one of the- if not the most kind, considerate salespeople I've ever met. He worked for a month with me on how to securely find me a car. Despite my awful experience with the car I previously owned- I felt heard, reassured and validated. He supported me with debt, equity, my finances and tried to eliminate issues in | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Rani Tjugito

We sold our 2021 Mercedes C300 to Volkswagen of Puyallup, and it was a very pleasant experience. The offer they gave us was fair and reasonable. There were no shenanigans during the vehicle assessment, and we felt absolutely no pressure. I would definitely recommend this dealership to anyone looking to sell or buy a vehicle! | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ Brianna Massey

Daniel in sales was so helpful, kind and amazing. I went in today to trade in my Buick and walked out with my beautiful Mercedes Benz. I got a deal on it I could not refuse. I will definitely be coming back and recommend him and this dealership to all of my friends and family :) | Read Full Review

7/4/2026 12:00:00 AM | Google

★★★★★ richard hooper

Fernanda was friendly, knowledgeable and professional. She helped us achieve a fair agreement on the price. | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Rylee Spencer

Cannot say enough wonderful things about Oscar! He made the process as easy and stress free as possible. We appreciated his honesty, and how laid back he was. We would recommend him to anyone looking to buy! Also, Laura in finance was wonderful as well. Made the process easy and explained things well. Overall fantastic experience. | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Ben Mahoney

Fernanda Sosa was very kind and helpful in navigating purchasing a car. She was able to walk me through my options and financing. We were able to compare my bank's offer and offers that were offered by the dealership. It was a very positive experience. Would go again. | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Grace Isobel

Joe was so incredibly helpful getting us our dream family car! He found all of our needs and wants and was so patient with us all day! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Sebastian Vithayathil

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6/29/2026 12:00:00 AM | Google

★★★★★ Alisha Campbell

S/o to OSCAR for this one star review. Had us come back 3 different times. Went through private documents in our vehicle. Gave us a quote- then dropped it. Could have been upfront from the beginning. Instead wasted 3 days- three trips & the chance to make a sale after fact. | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Sally Mendel

My second great experience at this dealership in Puyallup. Joe was so low key, non pushy and made the trade in and purchase easier than expected. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ The Coopers

Fernanda S. was great to work with. She was very helpful going through all the vehicles features with us. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Denise Falcon

Fernanda was excellent and extremely efficient and friendly. Process was smooth and the team went out of their way to find the best rate. So excited for my new car!! | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Jesse Marshall

5 stars, thank you Shawn Yi for the great service! | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Samuel Lewis

Working with Oscar and the team at VW Puyallup was greats. We handled just about every over the phone and text, made the credit approval process a breeze and really just please with the overall experience! Oh and we got a nice SUV out of it! | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Cathy Hodges (EPK Girl)

Shaw, Laura and Alan are always great to work with! | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Jonathan Alvarado

To the everyone out there come down, check out Uncle Joe Goodwin at Volkswagen Puyallup he is the one you wanna see. The Smoodest in all the land!! One of the most straight up transparent non pushy car salesmen guarantee mahalo uncle Joe ???????? | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ nate juvik

Shawn was very easy to work with. He made the overall experience for my wife and I enjoyable. We were able to drive off the lot very pleased with our choice. | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Kahlia DeVenaro

Joe Goodwin helped me so much with my purchase! Great experience! | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Domenica Sanchez

Their “Leave Happy” slogan definitely lives up to the hype! I left extra happy... like smiling-all-the-way-home happy. I ended up buying my car from Volkswagen of Puyallup, and I honestly couldn’t be happier. Not only did I get a much better deal than what Tacoma was offering, but I also drove away in a nicer car than I even expect | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Xahirah Nehellenia Loon

Went to the dealership looking for a specific car and immediately got greeted by Joe. He was such a pleasant and wonderful person to work with. Made me and my family feel so comfortable and was fully transparent with all the information given. HIGHLY recommend checking out this location and meeting Joe for any of your car needs! | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Mandy Rhodes

Pretty disappointed in this dealership. The sales guy that helped was extremely nice and explained everything well which I why I give the 2 stars. But that’s me being generous tbh. We went in and had a specific car in mind to apply to. Applied to the car without getting to test drive as they wanted to ensure we qualify for it first. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Estella Palomino

Dealt with Fernanda, she is extremely helpful and knowledgeable. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Corey James

Joe was so easy to work with and made buying a breeze. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Guadalupe Carrasco

Shawn was amazing. He helped is go through the stressful process of figuring out which car met our needs while making the experience fun and stress- free. I appreciate his integrity and willingness to help us as much as possible. Volkswagen of Puyallup has earned a customer for life! | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ William Ramsey

Me and my wife had a great experience working with Fernanda, she was super helpful and so amazing to work with thank you so Much. She found the vehicle that we wanted and we love. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Jason Davis

Good experience, ask for Daniel he's very helpful, minimal bs. | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ SANAY DEVI

Joe was really helpful in buying me my car | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Kayla Forrest

Joe at Volkswagen of Puyallup provided outstanding service from start to finish when we purchased our 2018 Subaru Crosstrek. Greeting us immediately upon arrival, keeping us updated throughout the process, and maintaining complete transparency along the way. His professionalism and honesty made what can often be a stressful experienc | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Hope Asbach

Daniel was great to work with. He was very friendly and professional, and he made our experience really enjoyable. Also love the car I got! | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Linda Bryson

Ryan Watson is the man. I woke up on a recent Tuesday with plans on anything but buying a car. My current car at the time had other plans. I had already dropped thousands to fix it and decided I am done. So I went to VW of Puyallup and Ryan hooked me up with a great car. I cannot thank him enough. | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Amy Rohr

Great experience at the dealership with Shawn Yi! He gave me some perks along with buying a car (in the form of free company food haha). | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Mike Waddle

I found the dealership from the GM down to the person in charge of EVs and leasing to be rude. I will buy a vehicle elsewhere. | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Stacey G

Exceptional Experience with Daniel! We bought a 2023 Taos SEL over the Memorial Day weekend, and we couldn't be happier. I want to give a huge thank you to our salesman, Daniel. He was incredibly kind, welcoming, and upfront from the very beginning. Instead of using high-pressure tactics, Daniel gave us all the information we needed | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Veronica Joseph

Volkswagen of Puyallup is the BEST place to go for your new car! Great service all around.. Big Thank you to Daniel and Ryan for all of your help! Definitely 5 STAR SERVICE!!! | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ rachel makwala

I recently purchased my first car from this dealership and the salesman (Daniel) was absolutely amazing!.He made the whole process easy for me as a first time buyer, he explained everything in detail and i was able to pick the best car because of his assistance.He is very welcoming and very friendly.I recommend going in and asking fo | Read Full Review

5/26/2026 12:00:00 AM | Google

★★★★★ Ty

?Do not expect Volkswagen or Puyallup Volkswagen to stand behind their vehicles. I am dealing with a clear manufacturing defect where water is leaking into the side-view mirrors. There is a puddle light that projects a pattern onto the ground, and you can visibly see water spots inside the lens from the leak. ?Instead of taking accou | Read Full Review

5/26/2026 12:00:00 AM | Google

★★★★★ Brian Gaston

God awful service from the service department. They never pick up the phone or call back when they say they will. They dont return voicemails. I brought my car in on a Tues for trunk latch and new tires and some other maintenance issues and wanted to add detailing services. I was told all of that would be done by Fri at 1pm. I go in | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ June Vellat

Joe Goodwin sold us our new car. He was very knowledgeable and helpful. We would definitely buy from him again! | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Hunter Vellat

Joe Goodwin sold us our car and he did an amazing job. He was helpful and kind. | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Anthony Vellat

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5/24/2026 12:00:00 AM | Google

★★★★★ Lindsay Martinez

Shawn Yi was extremely helpful and informative He made buying my first car a very enjoyable experience! | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Juan Martinez

?????? | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ oleksandr borodulin

It was great time and make easy process to buy a car for my friend! Thanks Fernanda for your help!!! | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ dyllenn

joe and daniel were great can’t wait to have some fun in the new truck?? | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Heidi Ganaban

Shawn Yi is a great sales rep!! | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ S. H.

Shawn was great and helped my friend buy their first EV ID.4! Go Navy beat Army! | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ Quinn Norman

Shawn was very personable and fun. Got me hooked up with just what I was looking for | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ Andrew Pierce

I just purchased an ID.4 from VW of Puyallup and had to share my experience. Great service and staff. I never felt like they were trying to sell me anything; it felt more like I had an agent helping me select the best deal for me and my family. Fernanda Sosa and Laura in financing took great care of me and helped me get into my third | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ Hunter Nash

Shawn Yi was the man, so excited for my RS3 I got from him. Entertaining, reasonable, knowledgeable and made buying EASY, which it should be. Thank you to Amanda as well for the great recommendation after I told her what I was looking for. | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Jordan Duncan

Great experience with Alan and Volkswagen. We sold a vehicle stress free, very fair offer, and was able to do so in one hour. Fernanda was calm, easy to talk with, and no pressure to buy. I would absolutely work with them again | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Jazmin Lawrence

I was corresponding on FB Marketplace with an employee of Volkswagen (Alan) who said he would give me $9500 for a Jeep I was selling. Originally I didn’t love the offer so I passed it and after a week or two decided I would try it out because I really didn’t want to worry about selling the car anymore. Had an appointment today with | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Giosia Rosheger

Enjoyed my interaction with sale manager Alan and salesman Oscar. They were straightforward and I did not feel pushed. They worked with what I was asking and were not pushy. Oscar was friendly and really welcoming in a very natural way and did not feel fake. I really appreciated my experience at VW of Puyallup. | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Jose Ramirez

Shawn Yi was awesome and was really honest about everything. Answered all of our questions and outstanding customer service. If anyone is looking for a car I strongly recommend Volkswagen of Puyallup. | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Joshua Taylor

We had an excellent experience at the dealership from start to finish. The entire process was smooth, professional, and much less stressful than we expected. Daniel and Oscar were especially great to work with. They were both very patient, knowledgeable, and genuinely helpful throughout the whole process. They were both also very res | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Tyler Hobbs

Oscar was great to deal with. Low pressure, but high response. He was there to answer any and all questions (well past office hours), was very helpful, and did not try to push anything on us. A very enjoyable experience with him and VW of Puyallup as a whole. Would recommend Oscar if you are looking at a VW. | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Andy Sampson

Our family has been car shopping for quite a while, visiting about six other dealers. Some were overpriced, some were rude, some just didn’t work for us. We went down to this dealer and were quickly approached by a very kind person named Daniel. He listened to our concerns and got us a few options (although we knew the model we want | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Al

Sold my Tesla model 3, within 20 mins. Very fast and great service. Highly recommend this place if you’re looking to sell your car or buy a Volkswagen. Thank you Oscar! | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Nicole Hawe

Shawn was great. He was professional and answered all our questions. We are very happy with our Altas! I would recommend if you are searching for an excellent car buying experience please visit Shawn Yi at Volkswagen of Puyallup. | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Joe Hawe

Shawn Yi was the best!! Worked with us and was able to get us the deal that we wanted. | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Hallie Johnson

Highly recommend working with Shawn at VW in Puyallup!! He made the process easy & enjoyable!! | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Tyler Swanson

Shawn was great! | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ I I

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5/1/2026 12:00:00 AM | Google

★★★★★ Jack V

Fernanda was great to work with throughout the shopping and buying process. I also appreciated Roman finding a better option for financing than my pre-approved loan that I came to the dealer with. Daniel was a pro as well. | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Jesse Condron

Daniel Espinoza was great to work with. They made the car buying experience quick and easy. I found the car I wanted wasn't there yet and they ended up trading with a local dealer to get me the same build sooner. | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Lana Williams

I had an outstanding experience working with Oscar at Volkswagen of Puyallup. By far the best car buying experience I’ve had. Oscar was respectful, professional and made me feel comfortable. He provided excellent customer services and made the entire process fast and easy. Feeling very happy with my new Atlas cross sport. | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ A K

Shawn was professional, helpful and got me in a car I love! | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Joseph McKee

Never have any issues. They answer all questions that you have about vehicles weather new or used. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Rosa Mandujano

Excellent service from Israel Román Duran, he’s truly a Latino pride. Very well-mannered and attentive. We bought two cars from him, and my family and I are very happy. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Karla Mandujano

Let’s just say that after buying cars in Texas, Florida, and Seattle, we’ve never encountered a salesman like Israel Roman Duran. He is an incredibly bright and kind person who helped us find a great deal, so great that we ended up purchasing two cars from him. What truly stood out was how, as a Latino, he seamlessly switched betwee | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Sergio Ramirez

Great service, kind and patient, had a smooth vehicle purchase with no pressure being had throughout my purchase, definitely a 5 star rating! | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ khalid Adi

Sean yi was incredible. Came in late last night looking for a new vehicle, and unfortunately the numbers just didn't make sense. But he called me back the next day and spent all day working out a deal that worked for us! My wife has wanted an atlas for 3 years and she finally is getting one!! | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Alyssa Rhodes

We recently bought an EV from Roman at VW Puyallup. It was a great experience, and we appreciated how honest and straightforward the process was including the OTD price. We would definitely purchase another vehicle at VW Puyallup! | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Ben Oster

Oscar was awesome! They did a good job getting us into the car we wanted at a fair price. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Jason Allen

Nevin Pettygrove was my consultant. He was very knowledgeable and respectful the entire time. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Peter Schaad

Shawn is the best! Super easy and friendly purchase process. No pressure. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Maggie Beneke

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4/18/2026 12:00:00 AM | Google

★★★★★ Christina Hightower

This is the third car we have bought from Volkswagen of puyallup, and every single time it’s a great experience. Daniel was amazing told him exactly what we were looking at and he went above and beyond to get us a great deal. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Daniel McCarthy

Fernanda went out of her way by providing us with a detailed appraisal of one of our cars that was totaled and assisted in trying to locate another. Very polite and professional, Thank you ?? | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Rick Hecks

Oscar is very knowledgeable out the electric cars . Treated me good . Very helpful | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Isabele Qualheim-Brewer

I came here looking for a car as a first time buyer. I worked with Roman. He's very welcoming, gives you all the information he has on any vehicle you ask about, patient. Absolutely amazing experience. | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Justin Po

Bought a car with Fernanda. Awesome job with explaining everything and getting me a great deal. Made sure the kids were situated in the waiting area. Super friendly. Went in to just check out a used car. Ended up buying on same day. Great price. Great service. Highly recommended. | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Phyllis Edwards

This occurred on 04/10/2026. I had to pay them $205.00 for a diagnostic on my trunk not being able to open two years ago and I’ve been bringing my car back every six months in order to try to fix the issue and a couple of times I had to wait for the wireman to come back because he wasn’t at work that day so I had to leave without get | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Jaydeep Singh

amazing and super caring people, awesome to work with and got my car that I wanted! | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Lou Henley

On the fence about taking your car in for service? “But, I got a coupon for some random place” Whatever. The service side of VW Puyallup rocks. I’m a long time Audi guy who worked up the courage to come back to VW. It’s been 18 years since I last drove a Volkswagen. Had a 20k service already scheduled with these guys and the other | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Emersyn Potter

Awesome service from Shawn! Very helpful! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Robert Harpster

Cannot recommend service department. Vehicle was in 2.5 days without fixing the issue. They stated the timing chain and tensioner needed to be replaced for $4500. I asked them to check MAP sensor to see if it was the issue. They wouldn't do it. I pulled my Passat out and replaced the $90 sensor myself. Problem solved! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Jordan Clark

Purchased a brand new Tiguan from Shawn Yi and let me say we had an amazing experience! We knew what we wanted when we came in. Shawn showed us the car and made the car buying experience seamless. He was extremely friendly, made us laugh the whole time, and it did not feel like a typical car buying experience. He thoroughly went thro | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Erika E

Sean was great! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Todd Maruca

Tolerated a 1 hour plus test drive and came across as sincere and helpful. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ mariah mccurry

Volkswagen puyallup was amazing at helping achieve my car goals. They worked hard to get me the car i wanted at good rates! Oscar was amazing with communication and being on top of my financial boundaries. I drove away in my 2025 Volkswagen jetta?? | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Nishank Bhatnagar

I recently traded in my car and bought a used car from this dealership. My experience was only made better and smoother thanks to Roman. He listened and worked around my expectation, made sure to go above and beyond to address any questions, concerns or needs during the buying process. I left a happy customer and would recommend them | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Jeff Shore

Possibly the best experience we ever had at a dealership. Our associate, Daniel was super helpful and went above and beyond our expectations. The finance manager, Laura worked with us to get the best deal. I would recommend anyone looking for a vehicle to check them out first. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Catherine Sharp

Oscar at Puyallup Volkswagen was a wonderful salesman who demonstrated knowledge of electric cars. His professionalism and patience with my questions was appreciated. I definitely recommend Puyallup Volkswagen and Salesman Oscar. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ John Greathouse

Daniel and chase were great to work with, low pressure experience. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Mikaela Martinez

My husband and I just bought a 2022 Tiguan from this place. Shawn Yi was our guy and I have to say, I’m really glad he helped us in this whole process. Friendly, knowledgeable, explained everything to us so we understood, and willing to accommodate. 6/5 stars, always ask for Shawn Yi. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Louie Martinez

Best buying experience that we’ve had. Fast, truthful, and very reasonable. Ask for Shawn Yi! | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Justin B

Great experience with Oscar. Got us a boss car! Really this was quick and easy. Oscar knows his VWs and helped us get what we wanted. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Shelby Sandoval

Don’t get your car serviced here they say one thing on the phone and tell you another when you call to check on your car. This is the second time I have had my car in there they kept it for a week . Slacked off ordering parts and don’t have the “ right mechanic for the job. “ no transparency to the customer and clearly don’t care . T | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Dan Serino

Purchased a used vehicle here from Romy. He was a great salesperson, answered all our questions, listened to and helped resolve any concerns we brought up, and never made us feel rushed. Also worked with Brandon in the finance department. He was very nice and didn't pressure us into anything or make us feel rushed. Overall as good a | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Isaiah Johnson

I brought my car in to have a fault code fixed (code was for RIGHT REAR parking brake malfunction) I was then sent a repair quoted 3.1k plus tax (not including labor) for replacement of both rear calipers and parking brake motors when I only had a code for the right side. I proceeded to have the car towed home and I bought a used RIG | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Doug Simmons

Absolutely loved the buying experience at VW Puyallup. Worked with Daniel E. Who had an excellent knowledge of what the various models featured, and helped guide us to a new Atlas! Additionally Daniel worked quickly and professionally to show us the different features. Each request we had never felt like a burden and seemed like he | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Courtney Carter

I am over-the-top happy to tell you this is the most positive experience I have ever had at a dealership. Daniel is very kind, friendly, knowledgeable, respectful, and has the patience of a saint. Thanks to Daniel’s excellent customer service & welcoming smile & attitude it has been a wonderful experience buying my new 2026 Atlas Cr | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Pat Halvorson

What an absolute fantastic car buying experience! Shawn Yi, was great and made this car buying experience memorable in the most positive way & I will definitely recommend him to others. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Tracy Halvorson

Hands down… the best VW car buying experience!!! It was a seamless visit and plenty of laughs. Go buy a vehicle with Shawn Yi at Volkswagen Puyallup- you will not be disappointed! | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Marcus Gaylord

Big Shout Out To Oscar! What a fantastic car buying experience! Will return for my next car !! | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Mercedes Gaylord

This has been one of the best experiences with looking at and buying a car . Oscar was an amazing sales guy that talked us through any and all questions while being knowledgeable and helped us with everything with ease. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Ryan Leininger

Shawn was very helpful, funny, and was definitely the best salesman i have ever worked with. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ mackenzie banyai

Shawn was amazing to work with made everything so simple and easy and helped me get my dream car !!! Forever thankful | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Jennifer Grant

It was truly great working together with Oscar. He was incredibly helpful and took the time to advise me very well throughout my experience. He explained everything clearly and thoroughly, which I really appreciated. Oscar was professional, knowledgeable, and very easy to communicate with. Overall, it was a wonderful experience and a | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Donn Rupp

Bought a brand new Tiguan 2025 in October. Sensor issues happen almost within a few days of buying in the car. took it in four times. Every time I call to express concern about the sensor errors, I get a runaround and then had the service manager act very condescending to me like it was my fault. She said and I quote “what do you wa | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ King Tacoma

Shawn attended us really well and helped us get the car we wanted at a more then reasonable price! | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ valvalval

Shawn Yi was very helpful and the best salesperson. If you ever want to buy a car here say you want him to sell one to you. | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ David Slattery

After being treated horribly at a Nissan dealer the previous day, I walked in to VW of Puyallup last Friday to buy a 2025 Taos I saw online. Sale Consultant Nevin was professional and respectful answering my questions and concerns, making this the most stress-free car buying experience I've ever had. Awesome job Nevin! Shout out to L | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Carlos

Great experience. Purchased a new car with the help of Roman he was attentive and very helpful in every step of the way. Would recommend him for your next purchase really experienced and knowledgeable. | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ karolina Shamion

What an amazing car buying experience! I was so nervous, but right off the bat Nick was so nice and so patient with me and worked with me through everything. Nick and Laura made my car buying experience easy breezy and I couldn’t be happier with my purchase! 10/10 highly recommend working with them next time you’re looking to buy a c | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Steve K

Great: Got me in for oil change right away; service rep was nice and greeted me right away. Not-so-great: Agreed to pay for 30K mi. brake flush. Final price about 20% higher than quote (service $ was low and they didn't mention fees). They do charge an additional 3% for using CC, which they don't verbally indicate on quote, but have | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Jennifer Bull

Romy was a pleasure to work with on the purchase of my new Atlas Cross Sport. He is no pressure and genuinely cares about getting you the right fit and right deal. Also their finance department is so knowledgeable and top notch. Thanks for a great experience. | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Tatianna Smith

Oscar was absolutely amazing to work with! He truly made the process of buying a car hassle free and super easy. Will definitely return in the future, thank you, Oscar! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Toni

Oscar was awesome!!! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Allena White

Shawn was very helpful, great service! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Ernest V

I have bought many cars from many places, and this dealership was the best in every way. Every aspect of the purchase could not have been better! I worked with Oscar, and he made the experience of getting my Tiguan quick and smooth. I would highly recommend coming here before making a purchase anywhere else. These people here are so | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ P L

I’ve been a Volkswagen customer for about 15 years and have bought three (maybe four!) cars from Shawn Yi. There’s a reason I keep coming back. Shawn is honest, patient, and really knows his stuff. He walks you through everything and is always willing to answer questions, even after you’ve driven off the lot. You never feel pressure | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Marquis Bullock

After a decade of working with Volkswagen the staff here dismissed me. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Bobbie Holz

Terrible experience. After 8 years of leasing these folks didn’t think we were worth their time. | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Jack Jacobson

Nick was absolutely amazing and so helpful with finding the car and price that works for us. I highly recommend coming here. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Sarah Vallejos

From the service department to Shawn in sales I have had nothing but kind, knowledgeable and honest service. They really do show why they are the #1 VW dealership in Washington. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Kena Fentress

Let me start by saying that I DO NOT like car shopping. However, Shawn made my experience feel easier. I test drove the car, we talked numbers, and then came to an agreement. No extra pressure to buy! Thank you Shawn! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Gary Grondahl

Great experience at Harnish Puyallup Volkswagen with my sales consultant Michail. Would recommend him to anyone. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Kristie Roof

We recently purchased a used car from Volkswagen of Puyallup and had the pleasure of working with Daniel. What stood out most was that he wasn’t pushy like many car salespeople can be. He was friendly, easy-going, and made the entire experience feel comfortable and low-pressure. There were a couple of issues with the car, including | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Angelica Rivas-Brown

We had an unexpected repair come up within the first month of purchasing our vehicle, and it ended up being over $3,000. It was definitely not something we anticipated, but the dealership truly stood behind their 90 day warranty and honored their portion exactly as promised. What really stood out to us was our salesperson, Shawn. He | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Jaden Stevens

Our salesman Nick was very helpful and knowledgeable. Every question we had he had an answer for. He was pleasant and made our experience great. | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Jessica Cash

First of all - note that the good reviews are mostly from the car BUYING process. Beware of the aftermath. We’ve had so many issues and every single time we’re dismissed. A big one was when we bought our car we bought the highest package so it came with CarNet. Well about 5 months later VW updated to 5G towers but our brand new 2019 | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Amber Martin

Specifically for the service department…..shout out to JR the master service technician and Jaime the service advisor! Best helpers! Great people and completely upfront! Would 1000000% recommend the service department to anyone. Yes things are costly….but they will be honest and reason with you. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Emma Martinez

Had a great experience at VW Puyallip! Shawn Yi took the time to explain everything to me as a first time buyer. He also went out of his way to Play Bad Bunny at the dealership which was really fun! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Ron Ressler

We recently had terrific assistance from sales people at this dealership. The young lady was most helpful in helping us find the cars to choose from that meet our needs. Highly recommended | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Faanofo Ioapo

Oscar was an exceptional sales person. I found it easy to work with, and I was impressed by how willing and dedicated he was to ensure everything ran smoothly. I got my car?? | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Kheylian Dunn

Shawn was not only knowledgeable and friendly but funny as well. Made the entire experience easy and enjoyable! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Zan Drake

Shawn Yi is Bees Knees!!!! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Isabella G

Great experience at Volkswagen! Shout out to Jaime C. for making the entire process completely stress-free. Excellent customer service, amazing communication, and thank you for your military service! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Brandi Wilcox

Recently purchased my 2nd Tiguan from this dealership and the experience was wonderful both time. My sales person Daniel was amazing, made the process enjoyable rather than exhausting like others. Totally recommend going in and asking for Daniel! I would definitely work with him again. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ LARA CANADA

Romy @Volkswagen is the best! Not only does he make the car buying process painless, he makes it fun! This is my fourth car purchase from him and each time he exceeds my expectations! If you are in need of a car- go to Volkswagen! Ask for Romy!! You won’t be disappointed! Also- Laura in finance is so knowledgeable and pleasant to wor | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Jason Jennings

Great experience at VW of Puyallup. Mikail made the whole process easy, and everything was ready before we arrived. Quick, smooth, and professional. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Shelley Sisson

My experience today buying a vehicle at this dealership was great. Roman made every effort to work with me & keep it a good experience. He listened to my goals and made it happen so I left feeling good about my decision. All staff I interacted with were pleasant professional & fun. Would recommend them to friends. | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Curtis Benson

Jasmine is an amazing saleswoman who made sure that she got the best value for my car!!! I’m very proud of her and I wish her nothing but the best moving forward!!! Thank you!!! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Grant S

Shawn Yi was a very respectable and non pushy salesman. Car was reasonably priced, lot clean and good selection. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Jasmine Manibusan

I had an outstanding experience at Volkswagen, all thanks to our service writer, Jaime. From start to finish, he was incredibly professional and truly attentive to our vehicle’s needs. What we appreciated most was his communication; he kept us informed every step of the way, so we never had to wonder about the status of our car. To t | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Melissa Thrash

Fernanda was amazing. Spent all day with us answering all our questions and making sure we had everything we needed and understood the difference between all the cars we were looking into. I highly recommend working with her. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Tyson Thrash

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1/26/2026 12:00:00 AM | Google

★★★★★ Ryan Jelvik

My wife and I recently bought a 2026 VW Tiguan R-Line and had an outstanding experience. Romey, our sales rep, was kind, upfront, and welcoming. He listened to our needs and provided all the information we needed without applying pressure to purchase immediately. We had a set spending limit, and Romey was very respectful of that budg | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Elizabeth Eklund

Roman was very helpful. Had a very smooth and no pressure car buying experience. The vehicles we wanted to test drive were prepared and ready for us along with the CarFax reports. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Nokeing Pommachan

Ed Siou is awesome | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Boyejo Coker

It was a pleasure to do business recently with Maikal. Truly professional and courteous disposition all through the process with Maikal and the entire team at Volkswagen of Puyallup (Harnish Auto Group). Thank you Maikal and Daniel Aubrey (Sales Manager) for ensuring a first-rate customer experience. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ D Stahl

I bought a new Golf at VW of Puyallup in late December, and the experience was very positive. Salesperson Fernanda Sosa was outstanding, both in terms of how the deal was handled and her guidance in how to operate the car. She even took time after the sale to make sure I knew how best to use the screen controls, etc. So if you go in | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Ariana Davis

Shawn Yi was awesome to work with! Kind and funny and made the whole process super easy! No hassle and not stressful at all! Best experience yet buying a car! Thanks so much Shawn! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Emily Bray

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1/26/2026 12:00:00 AM | Google

★★★★★ Jordan Aarant

Hi this is Candace and Bill and I typing this on Jordan's phone as we are locked out of our Google account. Both Jordan and Jasmine we so friendly, informative and professional to work with and we are very happy. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Mike Rumsey

Shawn Yi is the guy to go to for a car. I have been going to him for twenty years now. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Alan Patterson (Al Patterson)

I am the happy new owner of a 2023 VW ID.4! This is the fourth vehicle I have purchased from the Harnish Auto Family! Great buying experience from top to bottom! Thanks to Chris, Says, Oscar, and Daniel! Five Star experience! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ adventina anthony

Fernanda did us well! We enjoyed her service! Hands down for Jordan best finance person. Will definitely be back | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Morgan Thatcher

Recently purchased a used 2023 ID.4 from VW of Puyallup and really enjoyed most aspects of my experience. The salesperson who helped me, Daniel, was always very friendly and willing to work with me to help me find the right car for my needs. He listened well and took time to follow up without being excessively pushy. Most of my exper | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Drew Torgenrud

Thank you Romy! It’s my 3rd car from him! He became great long time friend during the process. Come buy a car from him at VW Puyallup, you won’t be disappointed! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Aaron Xavier

Shawn Yi was amazing. Everything was so smooth and we had a blast. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ William & Barb Alderette

Ed was such a pleasure to work with! He went above and beyond to get us out the door in the vehicle we fell in love with! We will be back to Volkswagen of Puyallup without a doubt. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Stephanie Peterson

We had an incredible car buying experience! Mikail was excellent helping us with a dream car purchase and surprise for our daughter! He along with Daniel and Jordan went above and beyond and we cannot thank them enough! Happy customers and an especially special surprise for our daughter on Christmas morning. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ DK “DK”

Buying a car is usually stressful, but this experience was actually enjoyable (I know, shocking). Fernanda was beyond helpful and kept everything moving smoothly from start to finish. Daniel E. knew the vehicle inside and out and answered every question I had—some before I even asked them. He even found a pink bow to place on my new | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Krystal Rumsey

Shawn Yi is the best! My husband and I are long time customers of Shawn. He always gets us the best deals and the exact cars we are looking for. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Njoy

Thank you so much to Romy and every single person who helped us today!! Excellent service and the nicest people, You will not be disappointed. What we thought could not happen they made sure it did. Thank you Romy for going above and beyond and the team! I highly and will always recommend!! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ sara dante

I had an outstanding experience working with Fernanda when purchasing my car. From start to finish, she was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. She took the time to answer all of my questions, explained everything clearly, and never made me feel pressured at any point. Fer | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Kenzi Locke

If you are trying to buy a car from this location, I recommend buying from Shawn Yi. I was extremely anxious about gettinf a new car because of my car crash that had recently happened, but Shawn immediately turned that anxiety into excitement. He was so nice, and SOOOO funny, you will not have a negative experience with him. My mom's | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ George Rodriguez

Roman...the man is back at VW! The best salesman you could ask for a wealth of knowledge and good to the core. Only salesman I'd recommend! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Daniel Andrews

Great service today at VW of Puyallup. Service representative Jaime Caranza was very helpful with the everything. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Vanessa Clarey

I will absolutely never take my car back to this place! getting a hold of somebody to find out information once you’ve dropped off your car is a joke! You’re not talking to the mechanic working your car, you’re talking to somebody else when you finally do hear back, which is like playing a game of telephone. I brought it in for one | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Lisset Alberto

Daniel E. was knowledgeable, professional, and made the car buying process smooth and stress free. Great Experience, Highly recommend. | Read Full Review