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Volkswagen of Puyallup

★★★★★(41)read reviews

820 River Rd, Puyallup, WA 98371

(253) 200-0708 Ask About Our Service Specials!

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SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Lou Henley
On the fence about taking your car in for service? “But, I got a coupon for some random place” Whatever. The service side of VW Puyallup rocks. I’m a long time Audi guy who worked up the courage to come back to VW. It’s been 18 years since I last drove a Volkswagen. Had a 20k service already scheduled with these guys and the other | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Emersyn Potter
Awesome service from Shawn! Very helpful! | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Robert Harpster
Cannot recommend service department. Vehicle was in 2.5 days without fixing the issue. They stated the timing chain and tensioner needed to be replaced for $4500. I asked them to check MAP sensor to see if it was the issue. They wouldn't do it. I pulled my Passat out and replaced the $90 sensor myself. Problem solved! | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Jordan Clark
Purchased a brand new Tiguan from Shawn Yi and let me say we had an amazing experience! We knew what we wanted when we came in. Shawn showed us the car and made the car buying experience seamless. He was extremely friendly, made us laugh the whole time, and it did not feel like a typical car buying experience. He thoroughly went thro | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Erika E
Sean was great! | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Todd Maruca
Tolerated a 1 hour plus test drive and came across as sincere and helpful. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ mariah mccurry
Volkswagen puyallup was amazing at helping achieve my car goals. They worked hard to get me the car i wanted at good rates! Oscar was amazing with communication and being on top of my financial boundaries. I drove away in my 2025 Volkswagen jetta?? | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Nishank Bhatnagar
I recently traded in my car and bought a used car from this dealership. My experience was only made better and smoother thanks to Roman. He listened and worked around my expectation, made sure to go above and beyond to address any questions, concerns or needs during the buying process. I left a happy customer and would recommend them | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Jeff Shore
Possibly the best experience we ever had at a dealership. Our associate, Daniel was super helpful and went above and beyond our expectations. The finance manager, Laura worked with us to get the best deal. I would recommend anyone looking for a vehicle to check them out first. | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Catherine Sharp
Oscar at Puyallup Volkswagen was a wonderful salesman who demonstrated knowledge of electric cars. His professionalism and patience with my questions was appreciated. I definitely recommend Puyallup Volkswagen and Salesman Oscar. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ John Greathouse
Daniel and chase were great to work with, low pressure experience. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Mikaela Martinez
My husband and I just bought a 2022 Tiguan from this place. Shawn Yi was our guy and I have to say, I’m really glad he helped us in this whole process. Friendly, knowledgeable, explained everything to us so we understood, and willing to accommodate. 6/5 stars, always ask for Shawn Yi. | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Louie Martinez
Best buying experience that we’ve had. Fast, truthful, and very reasonable. Ask for Shawn Yi! | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Justin B
Great experience with Oscar. Got us a boss car! Really this was quick and easy. Oscar knows his VWs and helped us get what we wanted. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Shelby Sandoval
Don’t get your car serviced here they say one thing on the phone and tell you another when you call to check on your car. This is the second time I have had my car in there they kept it for a week . Slacked off ordering parts and don’t have the “ right mechanic for the job. “ no transparency to the customer and clearly don’t care . T | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Dan Serino
Purchased a used vehicle here from Romy. He was a great salesperson, answered all our questions, listened to and helped resolve any concerns we brought up, and never made us feel rushed. Also worked with Brandon in the finance department. He was very nice and didn't pressure us into anything or make us feel rushed. Overall as good a | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Isaiah Johnson
I brought my car in to have a fault code fixed (code was for RIGHT REAR parking brake malfunction) I was then sent a repair quoted 3.1k plus tax (not including labor) for replacement of both rear calipers and parking brake motors when I only had a code for the right side. I proceeded to have the car towed home and I bought a used RIG | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Doug Simmons
Absolutely loved the buying experience at VW Puyallup. Worked with Daniel E. Who had an excellent knowledge of what the various models featured, and helped guide us to a new Atlas! Additionally Daniel worked quickly and professionally to show us the different features. Each request we had never felt like a burden and seemed like he | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Courtney Carter
I am over-the-top happy to tell you this is the most positive experience I have ever had at a dealership. Daniel is very kind, friendly, knowledgeable, respectful, and has the patience of a saint. Thanks to Daniel’s excellent customer service & welcoming smile & attitude it has been a wonderful experience buying my new 2026 Atlas Cr | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Pat Halvorson
What an absolute fantastic car buying experience! Shawn Yi, was great and made this car buying experience memorable in the most positive way & I will definitely recommend him to others. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Tracy Halvorson
Hands down… the best VW car buying experience!!! It was a seamless visit and plenty of laughs. Go buy a vehicle with Shawn Yi at Volkswagen Puyallup- you will not be disappointed! | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Marcus Gaylord
Big Shout Out To Oscar! What a fantastic car buying experience! Will return for my next car !! | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Mercedes Gaylord
This has been one of the best experiences with looking at and buying a car . Oscar was an amazing sales guy that talked us through any and all questions while being knowledgeable and helped us with everything with ease. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Ryan Leininger
Shawn was very helpful, funny, and was definitely the best salesman i have ever worked with. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ mackenzie banyai
Shawn was amazing to work with made everything so simple and easy and helped me get my dream car !!! Forever thankful | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Jennifer Grant
It was truly great working together with Oscar. He was incredibly helpful and took the time to advise me very well throughout my experience. He explained everything clearly and thoroughly, which I really appreciated. Oscar was professional, knowledgeable, and very easy to communicate with. Overall, it was a wonderful experience and a | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Donn Rupp
Bought a brand new Tiguan 2025 in October. Sensor issues happen almost within a few days of buying in the car. took it in four times. Every time I call to express concern about the sensor errors, I get a runaround and then had the service manager act very condescending to me like it was my fault. She said and I quote “what do you wa | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ King Tacoma
Shawn attended us really well and helped us get the car we wanted at a more then reasonable price! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ valvalval
Shawn Yi was very helpful and the best salesperson. If you ever want to buy a car here say you want him to sell one to you. | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ David Slattery
After being treated horribly at a Nissan dealer the previous day, I walked in to VW of Puyallup last Friday to buy a 2025 Taos I saw online. Sale Consultant Nevin was professional and respectful answering my questions and concerns, making this the most stress-free car buying experience I've ever had. Awesome job Nevin! Shout out to L | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Carlos
Great experience. Purchased a new car with the help of Roman he was attentive and very helpful in every step of the way. Would recommend him for your next purchase really experienced and knowledgeable. | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ karolina Shamion
What an amazing car buying experience! I was so nervous, but right off the bat Nick was so nice and so patient with me and worked with me through everything. Nick and Laura made my car buying experience easy breezy and I couldn’t be happier with my purchase! 10/10 highly recommend working with them next time you’re looking to buy a c | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Steve K
Great: Got me in for oil change right away; service rep was nice and greeted me right away. Not-so-great: Agreed to pay for 30K mi. brake flush. Final price about 20% higher than quote (service $ was low and they didn't mention fees). They do charge an additional 3% for using CC, which they don't verbally indicate on quote, but have | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Jennifer Bull
Romy was a pleasure to work with on the purchase of my new Atlas Cross Sport. He is no pressure and genuinely cares about getting you the right fit and right deal. Also their finance department is so knowledgeable and top notch. Thanks for a great experience. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Tatianna Smith
Oscar was absolutely amazing to work with! He truly made the process of buying a car hassle free and super easy. Will definitely return in the future, thank you, Oscar! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Toni
Oscar was awesome!!! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Allena White
Shawn was very helpful, great service! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Ernest V
I have bought many cars from many places, and this dealership was the best in every way. Every aspect of the purchase could not have been better! I worked with Oscar, and he made the experience of getting my Tiguan quick and smooth. I would highly recommend coming here before making a purchase anywhere else. These people here are so | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ P L
I’ve been a Volkswagen customer for about 15 years and have bought three (maybe four!) cars from Shawn Yi. There’s a reason I keep coming back. Shawn is honest, patient, and really knows his stuff. He walks you through everything and is always willing to answer questions, even after you’ve driven off the lot. You never feel pressure | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Marquis Bullock
After a decade of working with Volkswagen the staff here dismissed me. | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Bobbie Holz
Terrible experience. After 8 years of leasing these folks didn’t think we were worth their time. | Read Full Review
2/22/2026 12:00:00 AM | Google

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