Take Advantage of Oil Change Specials at Auburn Volkswagen Today

★★★★★ Jimmyjam M

Simply the best experience, Michael and Dwight are superstars. Super simple process from ordering my car to time of pickup. The Id4 is an amazing vehicle! Easy trade-in experience as well. True professionals. Thank you Auburn VW! | Read Full Review

5/24/2022 12:00:00 AM | Google

★★★★★ James Syverson

Michael Charrey was great to work with. Didn't try to oversell and was looking out for what we needed in a vehicle. Will be coming back to Auburn VW for my next vehicle purchase . | Read Full Review

5/22/2022 12:00:00 AM | Google

★★★★★ Steve Rhoades

Don't bother purchasing a warranty item from their parts desk. They write up all warranties under a generic customer, and without a receipt, they will not honor their commitment to a 5 year warranty. You even have to give them the VIN in order to purchase the item. Even Autozone, Napa Auto Parts, etc. require a name to be on a war | Read Full Review

5/20/2022 12:00:00 AM | Google

★★★★★ Jon P

Horrible people. Horrible company | Read Full Review

5/18/2022 12:00:00 AM | Google

★★★★★ Admin User

Scheduled a service appointment 3 weeks in advance... Service for a headlight alignment and safety inspection on a used car I purchased. I dropped the car off 15min early and was told at the end of the day that they would get to it the next day. I wish I could say I was glad I booked a rental car instead of "waiting"... but that woul | Read Full Review

5/16/2022 12:00:00 AM | Google

★★★★★ Kendall Ross

Buck and Loren were fantastic to work with. Very quick process, extremely straightforward and no bs. Left with exactly what I came in for- a brand new Jetta! Extremely happy with the whole experience. Thank you so much! | Read Full Review

5/15/2022 12:00:00 AM | Google

★★★★★ Shannon Kim

While I ended up buying from another dealership in the long run, the customer service experience I received from Kevin Bender was top notch. Great guy, super friendly, and incredibly knowledgeable. | Read Full Review

5/14/2022 12:00:00 AM | Google

★★★★★ Carlos A. Eguia Alaniz

Great dealership. Special thanks to Buck (Sales) who treated us with professionalism and provided all the necessary information to make the right decision for my Family. Highly recommended. | Read Full Review

5/11/2022 12:00:00 AM | Google

★★★★★ Savanah Rose

We had an awesome experience buying a used car from this dealership. We’ve always bought cash cars, so this was our first time financing a car. When we arrived a representative named Bryan helped us test drive and tour the lot. He was knowledgeable, friendly, and he didn’t make the process uncomfortable. He didn’t pressure us, but he | Read Full Review

5/9/2022 12:00:00 AM | Google

★★★★★ Coach Nelson

John Lillig was a blessedly no-nonsense, strait forward delight. People with integrity are hard to find, but this dealership was forthright and clear, no upsell or surprise charges. A great place to buy a VW. Got a good deal, too! | Read Full Review

5/8/2022 12:00:00 AM | Google

★★★★★ marjorie drieu

10/10 would recommend going here if you're looking for a car. I went in with the hopes of buying my first car and Kevin was extremely helpful, answered all my questions (even the ones I didn't know I had) and was super reliable. He responded very quickly and was easy to get a hold of. Kevin talked me through the anxiety that comes wi | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Kanoe Daly

Everyone at Auburn VW was very friendly and welcoming. Jack was patience and answered all our questions. We felt very good with our purchase and the time we spent there. | Read Full Review

5/1/2022 12:00:00 AM | Google

★★★★★ Mckay Penrose

I recently purchased a vehicle from Auburn Volkswagen with the help of Buck. Immediately from the beginning Buck was very professional. After a long day of car shopping and dealing with salesman it was very refreshing to deal with him. He allowed me to make decisions and was not pushy in anyway. If I was in the market for another veh | Read Full Review

4/27/2022 12:00:00 AM | Google

★★★★★ Acacia Kim

Mike was the best salesman! He helped me find my dream car! Although the car experience from my old vehicle was unfortunate on why I had to get a new car he redeemed the situation! I wouldn’t trade it for anything. Thank you and appreciate you mike! | Read Full Review

4/27/2022 12:00:00 AM | Google

★★★★★ Julie Espinosa

Jack really took good care of us. Excellent service, straightforward. Very informative. No pressure. Satisfied with his service. | Read Full Review

4/24/2022 12:00:00 AM | Google

★★★★★ Sheena G

Thank you Buck! for the great experience went car shopping for a new family car, drove off with a 2019 Tiguan. it’s perfect. buck was friendly he didn’t stress me out most car dealership do | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Merissa s

Michael was fantasic! Best buying experience iv ever had! Definitely recommend! | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Craig Wyzik

I was in the market for a new car, and was pretty sure I wanted a VW Taos or Tiguan. After bouncing around through a couple of other dealers who didn't have what I wanted, or didn't seem to be listening, I ended up back at Auburn VW -- where my wife and I have been buying cars since 2001. Buck Joubert took the time to listen to wha | Read Full Review

4/11/2022 12:00:00 AM | Google

★★★★★ loretta rhode

Our salesperson Jack Dornan was awesome! Quick, fast, efficient and great customer service. He knew our time was valuable and we completed our 8th VW purchase in a timely manner! Very knowledgeable and was able to provide us all the information we needed to make an easy decision. Thank you! | Read Full Review

4/11/2022 12:00:00 AM | Google

★★★★★ Gregory Snyder

Give these guys your business. They don't take advantage of the current car market as some other dealers do. They give fair prices on your trade in and purchase price. Michael in sales is great to work with and not at all pushy. Will be coming back for sure on my next purchase. | Read Full Review

4/9/2022 12:00:00 AM | Google

★★★★★ Lillian Delphyne

I followed a lead here looking at a Ford Focus and met with Michael Charrey, who helped me through the process of my first car purchase. He was very helpful and explained everything in detail, which helped me feel comfortable about such a big decision. I love the car and had an excellent experience overall with the dealership. | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Brenda Cuevas

Michael and Loren (sorry if I misspelled) were fantastic! I went in wanting to test drive a used vehicle and ended up purchasing a new 2022 Taos. It's absolutely beautiful and perfect in every way! Thank you for your hospitality and for making my daughter and I feel so at home. I will say the entire team takes a 5 star rating. My lit | Read Full Review

4/4/2022 12:00:00 AM | Google

★★★★★ Gregory Snyder

Bought an ID4 towards the end of last year which was a good experience. Went back and said I wanted to buy another car but would not be in for a few months and was told they would sell to me at MSRP which is no problem in this market. They called and said they are getting the model i want but now going back on their word about price. | Read Full Review

4/4/2022 12:00:00 AM | Google

★★★★★ Josefina Bula

After a lot of research I found the car I was looking for at an excellent price. Michael, one of the employees was extremely friendly, the transacción was easy and they made everything smooth and easy for me. I highly recommend Auburn Washington. | Read Full Review

4/3/2022 12:00:00 AM | Google

★★★★★ Angela Varano

Jack took care of me, the process was quick and now I’m a proud owner of a 2017 Volkswagen Golf gti. Excellent service | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Jeremy Taylor

Jack Dorn was great to work with. No pressure and very transparent. | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Samantha Rose

Really good experience here, friendly people. Jack dorn was a big help in getting me a great car. | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Bukle UNALDI

This place is really nice, trustworthy and good with inventory as well. John Lillig has been assisting us both virtually and in person here and he was very kind and helpful. He walked us through the process very clearly, kept us up to date on the inventory and showed us all the options in detail. The process was very smooth with this | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Christopher Matzen

We had a very positive experience here working with Michael Charrey. He was friendly, informative and helpful with our new vehicle purchase, financing and trade-in. The whole process was smooth from start to finish. We love our new Atlas and definitely recommend VW Auburn. | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Scott Lewis

Fantastic car shopping experience so smooth thanks you Buck for a great experience | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Tammy Reints

Michael C. Was friendly, helpful, straight forward. Didn't try to sell us more then we came for. | Read Full Review

3/30/2022 12:00:00 AM | Google

★★★★★ Demetria Murphy

I have been searching and searching for a long time for a new car, I have even had a car purchased and then sold right from under me. I am so very happy that I found Auburn VW when I did they had a car newer than the one that I lost and they were so happy to help negotiate so that I could get into this car! I am so very pleased with | Read Full Review

3/29/2022 12:00:00 AM | Google

★★★★★ Johanna Vigil

I unfortunately did not get the opportunity to purchase my car from this dealership but working with Brian was the best experience I had of all of the dealerships I went to (which was alot probably close to 10 dealerships) he was not pushy he was honest, informative and most of all very respectful. The car I decided on was a 2022 atl | Read Full Review

3/29/2022 12:00:00 AM | DealerRater

★★★★★ Johanna Vigil

I unfortunately did not get the opportunity to purchase my car from this dealership but working with Brian was the best experience I had of all of the dealerships I went to (which was alot probably close to 10 dealerships) he was not pushy he was honest, informative and most of all very respectful. The car I decided on was a 2022 atl | Read Full Review

3/29/2022 12:00:00 AM | Cars.com

★★★★★ Elexis Booth

We stumbled upon VW in Auburn while looking for a vehicle for my wife. We did extensive research at numerous dealerships and Auburn VW was the first of many to reach out, Michael Charrey immediately reached out to my wife with a video of the car she was interested in. Answered all questions and concerns with complete transparency. T | Read Full Review

3/27/2022 12:00:00 AM | Google

★★★★★ Megan Bair

Michael was super efficient and very knowledgeable during the process of buying my lease. I also had services completed and everyone in the department was extremely friendly. | Read Full Review

3/22/2022 12:00:00 AM | Google

★★★★★ Brian Bell

Thanks to Jack Dorn for great no pressure service to help me replace my 2002 GTI wih a 2022 GTI. I look forward to another 20 years riving a VW. I highly recommend Jack and his team. | Read Full Review

3/21/2022 12:00:00 AM | Google

★★★★★ Paul Bertone

Justin (Jack) Dorn was great. He stayed late to get our deal done and found us a low rate as well! | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Kimberly Drown

I went to Auburn VW after looking at a few cars online. Michael Charrey met us in the parking lot and made us feel comfortable from the start. He listened to my needs, answered my questions, didn't rush through to get the sale. I ended up buying a brand new gorgeous Jetta and couldn't be happier! Michael was professional, but so fr | Read Full Review

3/15/2022 12:00:00 AM | Google

★★★★★ Tommy Dong

I got a CPO Golf GTI at Auburn VW and it definitely the easiest and most straightforward experience I've had. It was a Sunday afternoon when I called in, took a test drive with the GTI, and drove off with it only a few hours later. Didn't even have to be pushed into a finance room halfway into the process like at most dealers which w | Read Full Review

3/14/2022 12:00:00 AM | Google

★★★★★ Sarah Grubbs

Our entire purchase experience was easy from start to finish. Jack provided excellent customer service and ensured the entire process was seamless. | Read Full Review

3/6/2022 12:00:00 AM | Google

★★★★★ Mimi Brown

John Llig | Read Full Review

3/6/2022 12:00:00 AM | Google

★★★★★ hunter weakland

Great place to shop for a new/used car! Pleasant experience all around, make sure you see Jack, he’ll get you into what you want for a great price. Thank you Jack for all the help! | Read Full Review

3/4/2022 12:00:00 AM | Google

★★★★★ Cameron Cahoon

Jack was very professional. He made the process of buying a car easy and simple! | Read Full Review

3/4/2022 12:00:00 AM | Google

★★★★★ Kirstin Robinson

I had a wonderful experience working with Brandon Koertge with Auburn Volkswagen! Will definitely recommend to friends and family and shop from again! | Read Full Review

3/3/2022 12:00:00 AM | Google

★★★★★ Ksandra Sugiyama

Wish I could give a zero. Husband and I went and walked the lot and looked at their suvs for about 30 minutes. No one approached us. We walked up and down a few times, peeking in the windows and were very obvious. We decided to go inside to ask for a test drive. 3 people working, one was with a customer. They looked at us and then lo | Read Full Review

2/27/2022 12:00:00 AM | Google

★★★★★ Zach Brooks

Very easy and stress free buying experience. Jack Dorn was great in helping me get into a brand new car, and it went very smooth! | Read Full Review

2/24/2022 12:00:00 AM | Google

★★★★★ Christie Francis

Because of vehicle availability we didn’t end up purchasing from Auburn VW, but Michael went above bad beyond to help us as much as he could. Would highly recommend if you’re looking for a great low pressure buying experience! | Read Full Review

2/24/2022 12:00:00 AM | Google

★★★★★ Angeline Pineda

| Read Full Review

2/24/2022 12:00:00 AM | Google

★★★★★ Alexander Spohn

John Lillig, you are the man!! After a brief inquiry online, we set a time to come see your inventory. I don't think we spent more than an hour and half from start to finish, started without keys and ended with a new 2022 Tiguan SE and a smile on my wifes face. John did great with finding the best financing and beat Seattle's pric | Read Full Review

2/23/2022 12:00:00 AM | Google

★★★★★ Mike Straub

Jack is awesome | Read Full Review

2/19/2022 12:00:00 AM | Google

★★★★★ Anael Vander Eecken

Top service! | Read Full Review

2/19/2022 12:00:00 AM | Google

★★★★★ Kristi Kendall

I purchased my new 2022 VW Tiguan at Auburn Volkswagen. I worked with Jack Dorn and had a wonderful experience. Jack was knowledgeable and very patient during the process. I would recommend this dealership and will be back when I buy my next VW. | Read Full Review

2/19/2022 12:00:00 AM | Google

★★★★★ Lorenzo Davis

Just bought my 2nd VW at Auburn VW. Both times I’ve had the pleasure of working with Jack Dorn and both times have been great experiences. Quick, responsive, no games and easy to work with. Highly recommend. | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Cindy Shoffitt

Michael greeted us promptly and in a very friendly and kind manner. No high pressure sales here. You can tell he really enjoys cars and his job of helping people find a new car. He’s very knowledgeable about his brand. He’s an enthusiast. Super clean process, no crazy games and one of the best parts? NO getting stuffed into a f | Read Full Review

2/15/2022 12:00:00 AM | Google

★★★★★ Jason Brown

Just finalized a lease buyout with Brian Campbell and My 3rd vehicle in a row from Auburn VW. Brian made it easy and stress free. Always a super easy process and very nice employees to work with. I’ll be back for a 5th next time I need a new vehicle. | Read Full Review

2/15/2022 12:00:00 AM | Google

★★★★★ Ben Owens

Jack Dorn did a great job, everything was quick & easy. Got us the car we wanted, helped make the process painless. | Read Full Review

2/14/2022 12:00:00 AM | Google

★★★★★ Holly Graham

Well, no one goes into the experience of buying a car thinking it's going to be easy, painless, or a pleasure. We traded in an older Volkswagen Jetta with a manual transmission because we were sick of driving it in Seattle traffic. Jack Dorn and Kevin were our points of contact, Jack sold us the car, they gave us fair value for our t | Read Full Review

2/12/2022 12:00:00 AM | Google

★★★★★ Diana Towery

It's such a pleasure doing business at Auburn Volkswagen!!! Jack Dorn was friendly and treated me with respect. I absolutely love my new VW Tiguan! | Read Full Review

2/11/2022 12:00:00 AM | Google

★★★★★ Iris Zhang

I worked with John Lillig to purchase a new car. I was out of state and had to complete everything remotely. John made the entire process was so smooth. The best experience I had with a car dealer:) | Read Full Review

2/7/2022 12:00:00 AM | Google

★★★★★ Tiana Deleon

My husband and I came looking for a new car and Jack Dorn went above and beyond to help us. The customer service was great, he was patient and thorough throughout the whole process. I would definitely come back! | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ preston seaton-knox

Ask for michael charrey, hands down best customer service I've experienced in a long time. Has the intelligence of his field to ensure you are going to be beyond satisfied. Fast, efficient with a solid vibe! | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Sadie Toro

Jack was helpful, knowlegable and polite. Very happy with my new Jetta | Read Full Review

1/26/2022 12:00:00 AM | Google

★★★★★ Robert Ogden

Second time buying a car from Jack who's the most chill sales person I've met so far. Appreciate not being nervous when I'm spending this much money! | Read Full Review

1/23/2022 12:00:00 AM | Google

★★★★★ Christine Barnhart

Awesome customer service from Jack! | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ Amy Boswell

Jack Dorn was great! Seamless process. | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ Laura Martinez

Michael in the sales department was very friendly and up front. Worked with me to get into the vehicle i liked & i am happy. His sales manager was also very friendly would definitely recommend Thank you Michael! | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ Heather

I'm disappointed and honestly I'm not that hard to please. I purchased a used vehicle here about a month ago. Several concerns about their level of service. My car didn't have a spare or jack or anything and I called to find out if it was left out when they "detailed it" or if it didn't have one..still waiting on that phone call. I w | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ Jet Higa

Jack was kind and helped me out greatly with my new car! | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ Nic Aaron

This was my first ever car buying experience. I truly appreciate not feeling like I was being sold a ton of false hopes. Michael kept things up front and honest with me and was willing to work through all the needs I had in a new vehicle. I am very pleased with his service and appreciate how detailed and clean my car was when I drove | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ Elaine Macapinlac

Jack dorn help me in buying my car he wirjed the numbers to satisfy family, very pleased with his conduct and professionalism. Thank you for your services. | Read Full Review

1/14/2022 12:00:00 AM | Google

★★★★★ Prayag Vin

Recently leased a VW Jetta and Jack helped me make the process a breeze, would recommend Auburn VW to any prospective buyers. | Read Full Review

1/14/2022 12:00:00 AM | Google

★★★★★ Ryan Sellers

I recently bought a used car from Auburn VW. I Kevin Bender was fantastic to work with and made the process super smooth. I’ve bought my fair share of cars and this may have been the easiest. I was able to provide my info over the phone and when I arrived the paperwork was ready to go. It took no more than 30 minutes from when I arri | Read Full Review

1/12/2022 12:00:00 AM | Google

★★★★★ Craig Goebel

I had an excellent purchasing experience with Michael on my new GTI. I engaged Auburn VW’s online assistant as part of the shopping experience, who connected us up. We took care of many of the preliminaries via phone & text, which streamlined the paperwork experience when I did go in (in and out in a couple hours, which included the | Read Full Review

1/12/2022 12:00:00 AM | Google

★★★★★ Michael Henning

Terrible overall buying and selling experience. Lowballed on my trade which they are selling for $3,150 more than they gave me after negotiation. No follow-up after requested information and promises after sale. They didn't even offer to install the plates when they arrived. | Read Full Review

1/10/2022 12:00:00 AM | Cars.com

★★★★★ Adam Gronvold

Great service. Got me a much better rate than my credit unnumbered approved me for. See Jack Dorn. Very happy with my purchase and his help. | Read Full Review

1/9/2022 12:00:00 AM | Google

★★★★★ Amanda Lavorato

Mike Charrey was absolutely Amazing. He did everything he could to help me find a vehicle that was perfect for me and exactly what I wanted down to a T during this vehicle shortage. Can’t express my gratitude enough! | Read Full Review

1/9/2022 12:00:00 AM | Google

★★★★★ tami renno

Buying a car can sometimes be daunting…not at Auburn VW! We had a great experience with our salesman Jack Dorn. Easiest car we’ve ever purchased! Thanks Jack, when we need another car, you bet we will come back to Auburn VW! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Andy Johnson

Great company. Just helped my daughter buy a Tiguan. Last spring I'd bought similar vehicle from the VW dealer in Tacoma, starts with a L. Such a huge difference, will never go anywhere else again for a VW. Michael was amazing and made the process so easy. Literally took 5 minutes to get in and out door with new Tiguan after we decid | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Heather

I'm disappointed and honestly I'm not that hard to please. I purchased a used vehicle here about a month ago. Several concerns about their level of service. My car didn't have a spare or jack or anything and I called to find out if it was left out when they "detailed it" or if it didn't have one..still waiting on that phone call. I w | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Ronald Warren

Great service! Thanks Jack Dorn and Brandon. | Read Full Review

1/3/2022 12:00:00 AM | Google

★★★★★ Ronald & Abigayle Warren

Jack Dorn was super helpful in getting us into the vehicle that fits our family. Easy process. Thank you! We were referred here and couldn’t have been happier with the process. | Read Full Review

1/3/2022 12:00:00 AM | Google

★★★★★ Sara W

This VW dealership has more to offer compared to others in the area. I requested an appointment online and was greeted by Brian who showed good old fashioned customer service. He actually called me on the phone and sent me a personal video of the car I was interested in. He helped me to think of all my options and I never felt rushed | Read Full Review

1/2/2022 12:00:00 AM | Google

★★★★★ Akash Jana

Great folks, no pressure to buy extras for the car. Would recommend them except for financing. Even if you have aoan approved they go through and make a hard check again. | Read Full Review

1/2/2022 12:00:00 AM | Google

★★★★★ Nina Oda

Had a great experience with Michael. This is the first time I’ve experienced purchasing a car where one person walks through the whole process start to finish. He didn’t push me into any decisions and listened to what my needs were. Can’t recommend Auburn VW enough! | Read Full Review

12/29/2021 12:00:00 AM | Google

★★★★★ Jason Myers

I live an hour and a half away from Auburn Volkswagon, so I needed to purchase my 2020 Atlas Cross Sport online. Their online purchase was SO EASY! This was by far the easiest vehicle purchase I have ever done! Thanks and kudos to Justin Dorn and the staff at Auburn Volkswagon for making the entire experience wonderful. | Read Full Review

12/21/2021 12:00:00 AM | Google

★★★★★ Kailey Peterson

Just bought a car from Auburn VW. Jack Dorn gave us the best experience possible. He was super friendly and not pushy at all! So helpful overall, go see him for your next VW! | Read Full Review

12/18/2021 12:00:00 AM | Google

★★★★★ Antonio Cabrera

Placed an order for an ID.4 almost a year ago, and it finally arrived this week! Michael Charrey & Auburn VW made this purchasing experience quick & easy, having all the paperwork ready for us to "Sign & Drive" our new car off in under 2 hours. No hassle, no fuss, no pressure. | Read Full Review

12/17/2021 12:00:00 AM | Google

★★★★★ Qamar Zaman

Jack did a great job helping us. And thank you for your service | Read Full Review

12/17/2021 12:00:00 AM | Google

★★★★★ Randy Schoelkopf

I can’t believe how easy the purchasing process was at Auburn VW. Definitely search out Jack Dorn if you’re looking for a car. He’ll take care of you! | Read Full Review

12/9/2021 12:00:00 AM | Google

★★★★★ ImStrokinov

Michael Charrey was great when I came in to purchase my GMC truck. Highly recommend anyone to come work with him | Read Full Review

12/9/2021 12:00:00 AM | Google

★★★★★ Kevin Campbell

I recently leased an ID.4 through Auburn VW thru the reserve and build-to-order process for that vehicle. While that process naturally takes months, once it arrived at Auburn VW they made the acquisition process quick and easy. I was almost confused given my past experience with other dealerships. Michael Charrey and the rest of the | Read Full Review

12/7/2021 12:00:00 AM | Google

★★★★★ Deidre Daymon

Michael Charrey made me feel comfortable buying my first car from a dealership. It was an unexpected purchase after my previous car needed repairs that were very expensive! Michael made the process fast & easy for me. He was very helpful, knowledgeable & patient. I got a great deal on my car as well! All the staff was very nice at Au | Read Full Review

12/7/2021 12:00:00 AM | Google

★★★★★ Garrett Reynolds

Worked with Michael while buying my new VW. Great experience, highly recommend. | Read Full Review

12/6/2021 12:00:00 AM | Google

★★★★★ Randy Robbins

My dealings with the Auburn VW staff were positive and helpful. From negotiating a good deal for my trade in to getting a top notch vehicle at a fair price. I can say that Kevin, my sales representative, made the purchase easy throughout answering my phone calls and e-mails in a timely manner with accurate answers to my questions. Th | Read Full Review

12/6/2021 12:00:00 AM | Google

★★★★★ Joseph Brooks

I purchased a new VW at Auburn VW this past weekend. Working with Michael Charrey was a pleasure. He answered all of my questions in a timely manner and made the entire endeavour very easy. This was the first time I have made a purchse of this nature completely online. It could not have gone any better. | Read Full Review

12/4/2021 12:00:00 AM | Google

★★★★★ Mick Henning

Michael made my car buying experience a pleasure. He was personable and professional and answered any questions I had. I will recommend to anyone I know looking for a car. Thank you Michael. | Read Full Review

12/4/2021 12:00:00 AM | Google

★★★★★ Angela Grube

Do not make the same mistake i did in purchasing from this dealership. Ive already contacted a lawyer because of their underhanded, shady, not to mention illegal business practices. | Read Full Review

11/29/2021 12:00:00 AM | Google

★★★★★ Nikki Cox

Jack Dorn was super helpful, patient, and accommodating for my first car purchase. He made the process seamless and comfortable. Make sure to find him if you are searching for a new ride! | Read Full Review

11/28/2021 12:00:00 AM | Google

★★★★★ LaQuetta Nicholson

I went to Volkswagen with the intention of getting a bigger car/SUV. When my brother, my 8 month old child and I walked in the dealership we where give a warm welcome by Loren. I let him know that I was looking to trade in my current 15 Tiguan for something bigger for a growing family. Loren let me know that he would get a sale rep t | Read Full Review

11/28/2021 12:00:00 AM | Google

★★★★★ Akash Jana

Great folks, no pressure to buy extras for the car sale. Very accommodating folks. Very busy though but recommended dealer to buy from. Update 11/23 - Just found a new credit inquiry from the dealership while I had a preapproval and asked not to do another credit check, folks said its standard procedure even when they reuse my preap | Read Full Review

11/23/2021 12:00:00 AM | Google

★★★★★ DeAnna Crysler

Michael was great to work with, a straight shooter and knowledgeable. He was personable and made the process smooth and easy. We are very happy with our new Tiguan and would recommend anyone interested in a VW go see him! | Read Full Review

11/22/2021 12:00:00 AM | Google

★★★★★ Sara Enlow

Seamless experience. It really was a pleasure to work with everyone at VW Auburn. They had my Car all warmed up and ready to drive home. I walked onto the lot and the process was FAST. No pressure, just honesty and great service. Highly recommend making the journey from Seattle! | Read Full Review

11/21/2021 12:00:00 AM | Google

★★★★★ Fadil Hajdarevic

Bought my 3rd car from Jack at Auburn VW. Highly recommend doing business with Jack Dorn. | Read Full Review

11/20/2021 12:00:00 AM | Google

★★★★★ Late nights With Lucas

Great place and Jack made car buying so easy and simple and got my car at a great price. | Read Full Review

11/20/2021 12:00:00 AM | Google

★★★★★ Kris C

Jack and the staff at Auburn VW took amazing care of me and my car purchase. Friendly. Quick. Very satisfied customer. | Read Full Review

11/19/2021 12:00:00 AM | Google

★★★★★ Kaele Burleigh

Amazing staff, Beautiful store, Jack Dorn was the guy to go to, super freindly and helped save my mom so much stress! | Read Full Review

11/19/2021 12:00:00 AM | Google

★★★★★ Mona Oya

Jack took care of all my need when I was confused on trading in my car, he’s the best! | Read Full Review

11/18/2021 12:00:00 AM | Google

★★★★★ Gregory Snyder

Great experience. Gave fair price for trade in and did not mark up price with add ons or be too pushy with extended warranty’s. | Read Full Review

11/17/2021 12:00:00 AM | Google

★★★★★ Bailey Cronin

Jack was a helpful and knowledgeable salesman. He helped me find and pick a car same day which was great! He had methodical problem solving skills which helped expedite the transaction. He made the whole experience smooth and simple. Thank you, Jack. 10/10 recommend ???? | Read Full Review

11/17/2021 12:00:00 AM | Google

★★★★★ Sandwitch Shintorist

It was so easy working with Jack getting me set up with a car. He was open to payment methods and worked hard to get me into a car that fit my needs. | Read Full Review

11/13/2021 12:00:00 AM | Google

★★★★★ Leigh Ann

| Read Full Review

11/12/2021 12:00:00 AM | Google

★★★★★ Akash Jana

Great folks, no pressure to buy extras for the car sale. Very accommodating folks. Very busy though but recommended dealer to buy from | Read Full Review

11/7/2021 12:00:00 AM | Google

★★★★★ Shataja Jones

Michael Charrey was such a blessing! He didn’t pressure my wife and I on our decision to purchase our brand new 2022 Taos! He was so helpful and very knowledgeable at the vehicle and showed us great hospitality! WILL DEFINITELY RECOMMEND TO A FRIEND/ FAMILY | Read Full Review

11/6/2021 12:00:00 AM | Google

★★★★★ George Pulliam

Just went in for a jetta GLI, both Michael and Jack made the experience very pleasurable and easy , very nice service ! | Read Full Review

11/6/2021 12:00:00 AM | Google

★★★★★ Anna Barnett

We had a great experience with Jack Dorn, kind and down to earth, made our car shopping experience quick and painless. | Read Full Review

11/5/2021 12:00:00 AM | Google

★★★★★ Anjum Tabrez

Jack Dorn, from VW auburn assisted me purchasing the car. I would like to appreciate that help received from him and I am very happy for the service. I would like highly recommend vW auburn and Jack’s help. | Read Full Review

10/27/2021 12:00:00 AM | Google

★★★★★ Douglas Young

My experiences had previously been mixed. My family have now bought several new card here. Ever since my 2004 new Jetta. Now the family has two new Golf TDIs. I bought a used 2014 Beetle TDI . We are all very happy. My daughter drives a Volkswagen Atlas that supports her family needs. Bought elsewhere but still a great product. Our s | Read Full Review

10/26/2021 12:00:00 AM | Google

★★★★★ r120leach

Just bought a 2121 Passat, great car, wonderful service from Brian and Loren, highly recommended buying a car at Auburn VW.. | Read Full Review

10/26/2021 12:00:00 AM | DealerRater

★★★★★ Tom Metcalf

Jack Dorn was great to work with. Understood what I was looking for, asked great questions and knows and loves the products he sells. Transaction was enjoyable. | Read Full Review

10/22/2021 12:00:00 AM | Google

★★★★★ A Google User

Came to purchase out my lease. Met with Michael both times and had a pleasant experience. Very honest and knowledgeable. Thank you | Read Full Review

10/22/2021 12:00:00 AM | Google

★★★★★ Douglas Young

I was not happy with the experience of not having things that were found broken on the vehicle repaired . I was also unhappy by the fact that although the car had been on the lot for several days that the detailing that was done was verry poor . The drivers side window that was covered with gummy label residue. The view out of that w | Read Full Review

10/22/2021 12:00:00 AM | Google

★★★★★ Brian Bonholzer

Go buy a car from Jack. No pressure sale and was very patient with all my questions. Very good experience. | Read Full Review

10/21/2021 12:00:00 AM | Google

★★★★★ Brad Jones

Had the chance to work with Jack Dorn. Great sales consultant that was incredibly responsive and made the entire buying process very easy. Out of town buyer and I’d travel again to buy from Jack. | Read Full Review

10/18/2021 12:00:00 AM | Google

★★★★★ Scott Helgeson

| Read Full Review

10/17/2021 12:00:00 AM | Google

★★★★★ Jason Streeter

Jack is a great salesman. Wasn’t pushy and realistic with our trade. Helped us get an SUV that we are very happy with. Thank you!!! | Read Full Review

10/16/2021 12:00:00 AM | Google

★★★★★ Sur Keath Moon (skmoon)

Super friendly and great customer service. Made remote car buying a breeze. Would highly recommend Jack Dorn at Auburn VW for your next vehicle purchase. | Read Full Review

10/15/2021 12:00:00 AM | Google

★★★★★ Avery Kain

Michael Charrey was our sales consultant; he was super helpful and made the process of buying a car easy, straightforward, and enjoyable. In love with our new 2022 Taos! Thanks so much to Mike and to Auburn VW for setting us up! You guys rock. | Read Full Review

10/10/2021 12:00:00 AM | Google

★★★★★ Kaleigh Laurino

I have been searching for a Taos for a few weeks and finally found the one here. Jack Dorn secured the car for me, had it waiting upfront, let me take it for a drive on my own, and gave me all the pricing breakdowns I requested. If you’re thinking about coming here, just come and ask for Jack. His zero pressure attitude made leasing | Read Full Review

10/9/2021 12:00:00 AM | Google

★★★★★ Matthew Johnson

Bought my ID4 here, worked with Michael and he was amazing. Held one incoming, updated me weekly on ETA and I was in and out in 45 minutes. Very thorough and honest, Mike is the man! | Read Full Review

10/8/2021 12:00:00 AM | Google

★★★★★ Jill Larsen

Mike Charrey was so helpful and really made my buying experience so easy. No pressure, he just wanted me to be happy with my choice. LOVE MY PSSAT!!!!!! | Read Full Review

10/8/2021 12:00:00 AM | Google

★★★★★ Jim Ou

jack is an awesome guy to work with. and his price is super reasonable as well | Read Full Review

10/6/2021 12:00:00 AM | Google

★★★★★ Andrea Lius

Dwight and Brian (Sales) went above and beyond to get my (first!) DREAM car. I came in knowing the exact model and color I wanted--the only one left within 250mi radius from Seattle, which wasn't an option offered by other VW dealerships in the state. On the day I picked up my car, Loren (Customer Service) took extra the time and get | Read Full Review

10/6/2021 12:00:00 AM | Google

★★★★★ Mia Pan

jack is great to do business with ?? | Read Full Review

10/6/2021 12:00:00 AM | Google

★★★★★ Kelly Pinkerton

Overall exceptional experience at Auburn VW! Jack was wonderful and we didn’t feel pressured. He was very accommodating and communicated efficiently. Thank you again Jack! | Read Full Review

9/27/2021 12:00:00 AM | Google

★★★★★ Sergey Olfchuck

Came to buy my mom a Toyota Venza. Straight forward transaction, had issue after and Michael took care of. Good honest man. | Read Full Review

9/27/2021 12:00:00 AM | Google

★★★★★ Wesly Hall

Called in early before they were open and Michael answered, they had a Chevy Cruze that I wanted to purchase for my daughter. He ran out and photographed everything I had questions with and even called previous dealers that had worked on the vehicle to see what work was done. He really went over and above to make sure I had all the a | Read Full Review

9/23/2021 12:00:00 AM | Google

★★★★★ Julia Diaz

Jack Dorn is an amazing salesman!! Did everything punctually and has great customer service. Thank you for hooking me up with my 2021 Jetta! God Bless. | Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Lauren Kaatz

Had a great experience with Michael at Auburn VW. He was kind, helpful and knowledgeable. As a single woman looking to buy a car, I did not feel like he was trying to pull a fast one on me or pressure me into buying a car. I ultimately did not end up buying a car from Auburn VW, but by no fault of Michael or the dealership. I will de | Read Full Review

9/20/2021 12:00:00 AM | Google

★★★★★ Brent Crise

Jack was an excellent salesmen! He was very accommodating and listened to my wants and needs in a new vehicle. He is very knowledgeable and shared personal experiences that helped make a final decision on my new car. | Read Full Review

9/19/2021 12:00:00 AM | Google

★★★★★ Thomas Moore

The process was smooth & I felt no intimidation to buy, at any time. | Read Full Review

9/19/2021 12:00:00 AM | Google

★★★★★ Ted Sadowski

Michael and his team were fantastic, his manager dropped off his lease so we could have the exact car we wanted. Easy process and very accommodating. Thank you Michael and Auburn VW | Read Full Review

9/18/2021 12:00:00 AM | Google

★★★★★ Sydney Banyai

Michael was the BEST to work with when buying my first car. He made the experience easy and exciting!! He also explained everything and answered all my questions and made sure I understood. Thank you Michael!! | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Richard Banyai

I bought a 2019 VW GTI a year ago and the people here are fantastic. Not push they are here to help you make the car buying experience better. I have been super happy. I am here today with my daughter because she is getting her 1st car she foumd one she loves it's not a VW it was a used car, But Mike C has been super awesome and help | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Fatimatou Balde

With this being my first car purchase I was really weary about the process. With the help of Michael things went super smoothly. Great guy, great team. Thank you | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Damjan Jutric

VW of Auburn was the best car buying/shopping experience! I was able to get 90% of the process done online, just incredible time saver. Extremely friendly and knowledgeable crew. Thank you so much for getting me into my new ride! | Read Full Review

9/10/2021 12:00:00 AM | Google

★★★★★ Vergia Seabrook

Great sales staff! Lots of information and no pressure! The process was relatively simple and enjoyable! | Read Full Review

9/8/2021 12:00:00 AM | Google

★★★★★ Tanner Thompson

Michael was amazing helped me through the entire process of buying the vehicle, true Volkswagen guy love his Gli. If you're looking to get into a vehicle go to Michael and he will help you out! | Read Full Review

9/7/2021 12:00:00 AM | Google

★★★★★ Aly Spears

We had a great experience getting our id.4. Jack Dorn was our sales rep and was awesome! | Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ JB Harrison

Best car-buying experience EVER. The salesman who helped me, Jack, was helpful, accommodating, and extremely patient the whole time. I didn’t feel pressure to buy or hurry, and came out of it with a great car and a really good deal! The owner, Matt, is one of the nicest guys you’ll ever meet, and you can tell his positivity flows | Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ Kristian Kjelstrup

So the buying experience was actually fine. No problems there. This is for a 2019 VW Jetta (CPO). However things have gone downhill rapidly. The very next day the check engine light came on. Literally within 24 hours. The car is actually for my daughter to drive around. I thought it might be an ill-fitting gas cap, but it wasn’t. She | Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ Coji Maddona

First car buying experience over the internet and out of state. Jack was great! Auburn VW had the only base model, stick shift Jetta in Orange in the country that I could find! Jack helped set up financing, got my car all ready and recommended a great shipping company. Pretty easy, haggle free process. Probably the least amount of | Read Full Review

8/30/2021 12:00:00 AM | Google

★★★★★ Daxio Jauhola

Michael is AMAZING! Very honest. Very accommodating. Very knowledgeable and sincerely friendly. Wonderful experience! | Read Full Review

8/29/2021 12:00:00 AM | Google

★★★★★ Candice

Best experience I've ever had at a car dealership. As a single woman, it can be a little frustrating going to dealerships alone. I'd been searching for awhile trying to find my dream car and had been to many places. Never have I ever felt more comfortable talking to a salesman than I did with Kevin Bender and Austin Martin. They were | Read Full Review

8/29/2021 12:00:00 AM | Google

★★★★★ Robert Stokich

Jack was great. I went in looking for a Jetta and he showed me a Passat at the same price range. Much better deal. They have a good selection of new and used autos on the lot. If your looking for a friendly no pressure car buying experience go to Auburn VW. I would definitely recommend going to Auburn VW. | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Paul Dabalos

Looked at many dealerships was never happy with salespeople. Went to Jack Dorn in Auburn, best experience buying a car. Walked us through the test drive to finalizing our paperwork. He even came in on his day off to make sure we were happy. | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Kyle Leady

Purchased and Atlas from Michael, process was easy, fun and straight forward. I found the right sales person and the perfect car. Love the new process of the sales person doing everything, no more finance nonsense to deal with. Thanks guys! | Read Full Review

8/22/2021 12:00:00 AM | Google

★★★★★ Murick74

You have been warned. This place is a ripoff and customer service is rude and horrible. It’s the Worse dealership in Washington State. If There is a rate below zero, this dealership will be qualified for with no ask. Just save your time and money and avoid this place at all cost unless you want your car to be trashed like mine. | Read Full Review

8/19/2021 12:00:00 AM | DealerRater

★★★★★ Steve Riggs

Had a great experience at Auburn VeeDub! Everyone was really friendly and helpful and they hooked me up with the best GTI I've ever own/driven. Thanks to Brian and the crew. | Read Full Review

8/16/2021 12:00:00 AM | Google

★★★★★ Martina Duque

| Read Full Review

8/16/2021 12:00:00 AM | Google

★★★★★ Mylisha Lanegan

Jack Dorn was super helpful with buying our new id 4 pro s! Walked in and got right down to business, just like we like it. After getting the run around from other dealerships it was refreshing to deal with someone who helped us get exactly what we wanted. Yay! | Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ Yaffet Christianson

Great experience while buying a car here. Jack Form was very helpful, knowledgeable and not pushy at all. Very relax atmosphere! | Read Full Review

8/14/2021 12:00:00 AM | Google

★★★★★ James Parrott

Jack Dorn is really helpful and guided us through the process of switch my 2019 Jetta to the new 2021 Jetta R-Line. The whole procedure went by quickly and he explained everything thoroughly. He gave me detailed answers to any questions that I had, and he is really polite doing so. I would totally recommend him if you’re interested | Read Full Review

8/12/2021 12:00:00 AM | Google

★★★★★ lindseymedema

This was my second time back to buy a car from Michael, he is the best. There ended up being some major unforseen issues on my second purchase but nothing anyone could prevent. Would recommend Michael to anyone looking for a vehicle, transparency,and some good laughs. | Read Full Review

8/10/2021 12:00:00 AM | DealerRater

★★★★★ Misha Metcalf

Jack Dorn made the car buying process seamless and helped me find the perfect car! Go check him out for the best and quickest car buying experience! | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ M M

Auburn VW is the way to go! They made everything super easy including working with us on our trade in that had some issues. Highly recommend working with Mike. Isn't afraid to answers truthfully and completely. He also has snacks for you and your little ones! Will be sending friends and family their way! Thanks guys! | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ TYLER WELLS

Fast and easy and awesome to work with. | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ James Plett

Michael and his team were super easy to work with on purchasing our my lease! It was very straight forward and took less than 30 minutes. That's a team that works together! Thank you guys | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Nicole Fitzgerald

Jack Dorn went out of his way to find me a car when it was nearly impossible to do. I was able to leave the same day with the vehicle I wanted at a the price I needed. I would highly recommend working with Jack! | Read Full Review

8/8/2021 12:00:00 AM | Google

★★★★★ Judy Cheley

Mike Charry was very professional and helpful in our purchase, even to the point of helping with detailing. He handles himself with humor and that helps make the buying process easy. | Read Full Review

8/7/2021 12:00:00 AM | Google

★★★★★ docontrau nguyen

Me and my sister just bought an ID.4 from Auburn VW we had the best experience with John Lillig and his team. Car buying is not usually a wonderful experience but everyone here were friendly very professional and patient with us throughout the whole process with no stress at all. Great experience ever definitely recommend John Lilli | Read Full Review

8/5/2021 12:00:00 AM | Google

★★★★★ Susan Vandermay

My 2003 beetle only has 140k miles on it and I wanted to check why the AC suddenly stopped working. Step 1: ordered a bin for center console to replace cd changer that I removed, and a rear cup holder to replace a broken one. Told by tech should arrive within 4 days. Step 2: Made service appointment for night drop off. Step 3: Cancel | Read Full Review

8/5/2021 12:00:00 AM | Google

★★★★★ Tukken

Received an email that clearly states that I have an appointment on 8/4 at 8:00AM, yet when I arrived at the service desk, there was no appointment. Kellie said the appointment was for 8/5, so I had a nice drive to Auburn FOR NOTHING!!! Not very good service or communication! | Read Full Review

8/4/2021 12:00:00 AM | DealerRater

★★★★★ Larry Johnson

Michael was fantastic. Came in after my Camry was stolen and totaled. Really wanted to try the new ID4. Michael was patient in teaching me about the new technology. Once we finished up, Loren the delivery specialist is amazing. We spent close to 4 hours learning and working to understand our new vehicle. Thank you Michael and Loren, | Read Full Review

8/3/2021 12:00:00 AM | Google

★★★★★ Lavarrea Mcdowell

Brain was awesome! Highly recommend!!! | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Amy Davidson

This is my second time purchasing from Auburn Volkswagen, the staff is very professional and low key which has made the experience enjoyable both times. I highly recommend working with Brian C, he is very knowledgeable and came up with a great solution for me. | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Bill Napier

I had a great experience here! The staff were really friendly and easy to work with. I was able to test drive multiple vehicles and ended up purchasing a great used Beetle. Jack Dorn was very helpful with the purchase process. No pressure, just support. Thank you! | Read Full Review

7/31/2021 12:00:00 AM | Google

★★★★★ Rick Bolen

Jack was great to work with. What a great experience over all. No stress was real and I'll definitely come back. | Read Full Review

7/31/2021 12:00:00 AM | Google

★★★★★ sophia zhang

We worked with two sales people: Brian Campbell and Dwight Gibson. They are both very professional and pleasant to work with. Great job! | Read Full Review

7/31/2021 12:00:00 AM | Google

★★★★★ katsuramoneh

Really awesome working with Jack Dorn, incredibly easy guy to work with. No pressure or suggestive tactics, straight up just there to help you find the right car, feel good about it, and make transaction as flawless as possible. I love cars, this would be my 23rd purchase in 12 yrs… by far the easiest search and transaction I’ve had | Read Full Review

7/31/2021 12:00:00 AM | Google

★★★★★ Murty.tln

One of the best experience I had. Michael and Dwight helped me with the car. The made my purchase a cake walk. Thanks guys and thanks Volkswagen Auburn. I definitely recommend this showroom. | Read Full Review

7/29/2021 12:00:00 AM | DealerRater

★★★★★ T L N Murty

Best experience ever. Michael and Dwight made my purchase a cake walk. I definitely recommend this location | Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ Cate Oyama

Customer Service Hero Award! Kelle made all the difference in our car service experience, she helped guide us and worked with us every step of the way. We’re dealing with an older car that now runs beautifully. Though the shop found a few surprises along the way, they did the right thing in addressing everything honestly and fairly. | Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ Joseph Bisogno

Had a great experience with Michael! Michael and the team made buying & trading-in a very simple process. Honest & personable! Will definitely come back in the future. | Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ Jason Tate

Robert was amazing to deal with, made a dreaded process easy, simple and painless. Couldn't ask for a better more up front sales associate. Thanks so much for the new car. | Read Full Review

7/27/2021 12:00:00 AM | Google

★★★★★ Mary Miller

I went to auburn vw to purchase my first car. Jack and the team were very helpful and always willing to answer my many questions. The team here is super polite and knowledgeable and are a pleasure to work with. There were a couple of bumps on my end but Jack was able to help and make recommendations to find a great solution for all p | Read Full Review

7/24/2021 12:00:00 AM | Google

★★★★★ Cristine Castro

Recently bought a car from here and KEVIN BENDER was sooo awesome to work with! Very friendly and professional. Would highly recommend Kevin Bender over and over again! | Read Full Review

7/23/2021 12:00:00 AM | Google

★★★★★ Tayler Gerken

Great buying experience no pressure | Read Full Review

7/23/2021 12:00:00 AM | Google

★★★★★ Amber Williams

Giving this dealership 0 stars. I bought my 2013 cc sport too auburn Volkswagon dealership in February of this year (2021) they told me my Barrings needed to be replaced. Spent $1400. In July 2021 car was mis-firing took it in to VWA and they told me it was the Timing chain needed to be replaced. They were charging me $3030.00. I'm t | Read Full Review

7/23/2021 12:00:00 AM | Google

★★★★★ Nicole Howard

Michael was awesome during my lease buyout process, we did everything over the phone and he came to my work to have me sign the paperwork. Great team, great communication and the most transparent process. Thanks Michael! | Read Full Review

7/19/2021 12:00:00 AM | Google

★★★★★ Michael Frye

Brian was a huge help guiding us through the return of our Jetta SE and into the next upgrade. He was patient through negotiations and made as always feel welcome. Great salesman, great service! Thank you. | Read Full Review

7/17/2021 12:00:00 AM | Google

★★★★★ Claude Monet

0 stars coming from a lifelong only VW driver who has owned and driven brand new Jettas and Tiguans. After agreeing to the trim, price, and package ON PRINT, two clueless and extremely rude sales people (Jack and Austin) not only refused but acted nasty and rude (because they could not explain how they changed the price). Also didnt | Read Full Review

7/17/2021 12:00:00 AM | Google

★★★★★ Karin Stender

Came in on a whim to check out the ID4, I was greeted by Michael in sales. He was energetic and knowledgeable. Fell in love with the ID4 and it was over from there. Highly recommend Auburn Volkswagen and Michael?? | Read Full Review

7/12/2021 12:00:00 AM | Google

★★★★★ Gyce 0

Michael was awesome! No pressure and was quick and easy, no BS. | Read Full Review

7/12/2021 12:00:00 AM | Google

★★★★★ Saul Perez

Muy buen servicio... Grasias | Read Full Review

7/10/2021 12:00:00 AM | Google

★★★★★ Sarah Felstiner

Just got a used e-Golf from Auburn VW, and the entire process was seamless, pleasant, and easy. The Internet sales team was helpful and responsive over text and phone (thanks, Dwight!), and when I came into the dealership, Brian was friendly and relaxed. The car was in great condition, and (based on my research over the past month) a | Read Full Review

7/8/2021 12:00:00 AM | Google

★★★★★ Jonathan Andersen

I am just now finishing my purchase of a used truck through this dealership with Brian. The team here is super polite and knowledgeable and are a pleasure to work with. Brian in particular is just a really kind, cool guy. This is how easy a vehicle purchase should be! | Read Full Review

7/3/2021 12:00:00 AM | Google

★★★★★ Christine Thomas

Brandon was great!!! We came in needing a car even though our lease wasn't up yet and Brandon worked with us to make sure we could get the car we wanted at a price we could afford. Thank you! | Read Full Review

7/2/2021 12:00:00 AM | Google

★★★★★ Tyler Sanks

| Read Full Review

6/29/2021 12:00:00 AM | Google

★★★★★ Jesse Ficker

Easy, simple process to lease a car. We worked with Jack Dorn and he was amazing! We were in and out in about 15 minutes. Highly recommend both Jack and this location! | Read Full Review

6/24/2021 12:00:00 AM | Google

★★★★★ James Van Eddy

John was great. Love my new ID4. | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ Kaustav Kundu

I had leased my vehicle with Auburn Volkswagen 3 years back. Today, I bought the car from them. I have enjoyed driving my car and am excited to drive it for many years into the future. Jack Dorn helped me a lot with all the paperwork and decisions I needed to made. The overall process went smoothly and with little stress. Thank you! | Read Full Review

6/19/2021 12:00:00 AM | Google

★★★★★ William Masterson

Purchased a new 2021 Jetta from Jack Dorn at Auburn VW in June, 2021. Jack was knowledgeable in explaining the differences between all the different Jetta models and helped me to reach the best deal based on my needs. Jack offered no pressure sales support and made all the paperwork smooth and hassle free. If you are in the market f | Read Full Review

6/12/2021 12:00:00 AM | Google

★★★★★ Brian Lord

Michael Charley was awesome to work with! | Read Full Review

6/12/2021 12:00:00 AM | Google

★★★★★ Michael Thomas

My experience at Auburn VW was one of THEE BEST experiences I’ve ever had at a dealership! And my salesperson, Brian Campbell, is the gold standard! He was not only a joy to deal with from beginning to end, the entire staff was awesome! This was my first VW purchase and I’m so glad to be a part of the VW family! Cannot recommend this | Read Full Review

6/10/2021 12:00:00 AM | Google

★★★★★ Brandi Howard

We had a fantastic car buying experience with Jack Dorn! He was very helpful, answered all of our questions and the transaction was super quick. Love our new Jetta! | Read Full Review

6/4/2021 12:00:00 AM | Google

★★★★★ Ethan Mcdaneld

Customer service was excellent, everyone was super nice and very helping highly recommend | Read Full Review

6/4/2021 12:00:00 AM | Google

★★★★★ Howard M Burns

Early May I purchased a vehicle from VW Auburn. End-to-End, the experience was positive. I worked with a great salesperson, Brian Campbell, who made the purchase experience easy, pleasant and pressure free.. I was even impressed with his follow-up post purchase. Unfortunately there was a nail in the tire of my vehicle. The great | Read Full Review

6/3/2021 12:00:00 AM | Google

★★★★★ Oswar Medina

Thank John Lillig, to give me the opportunity to buy my car, Excellent service! fully recommended. | Read Full Review

6/1/2021 12:00:00 AM | Google

★★★★★ Jade Broten

Jack is awesome! Quick and easy and we love our new Tiguan. | Read Full Review