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Carter Volkswagen

★★★★★(31)read reviews

5202 Leary Ave NW, Seattle, WA 98107

(206) 331-4318 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ PH L
Glad I had made the decision to purchase with Carter VW. Maddy and David were both a joy to work with! Do look them up! They are a bit ‘out of the way’ at Ballard but worth the visit especially if you are looking for a comfortable and relaxed buying experience. Bravo Maddy and David! | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ james tucker
Nice people! Great experience! Thanks Zack and Carter staff!!!! | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ J W
I have bought 3 vehicles from Carter Volkswagen/Subaru in Ballard. Every experience has been absolutely superior. I just purchased a 2024 GTI from Maddy. She is an outstanding salesperson, timely, professional, positive attitude and really listens to what her customers say and finds the right solutions. Pete in finance was great, ver | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Anne Lloyd
I went to Carter Volkswagen for service for years while living in Ballard, and when I was ready to get rid of my car, they bought it! I only had great experiences here - the people are professional, knowledgeable, and great to work with and the pricing is fair. I always walked away feeling like I got a good deal and they had my best | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Simon Moore
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9/15/2024 12:00:00 AM | Google
★★★★★ Kyle Marler
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9/12/2024 12:00:00 AM | Google
★★★★★ Kyle Marler
This has been the worst experience ever, I was trying to buy a specific car they had and was just a headache from the beginning, didn't trust me to test drive the car myself the first time, then after I was more interested I wanted to have my mechanic take a look at it which was not an option unless you pay for the car first, I fough | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Harrison Kalodimos
I brought my car in for service and rather than having to drop it off and get a loaner, they were able to quickly fix the issue while I waited and charged nothing for it! | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Amber Williams
Everyone from Donielle, Chris, David, Dan and Peter were incredibly friendly, professional and efficient. We were in and out with a new 2024 Tiguan in 2 hours! It was awesome working with them and they’ve made our family lifetime customers ?? | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Enzo Fan
Riley helped me out with everything! I even spilled the coffee I bought him and stained his table! It was hard for me, but he was very kind to me! Thank you!!! | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Robert Goodwin
Fantastic experience purchasing a certified preowned VW this month. Friendly and detail orientated sales expert, Macy, was wonderful from start to finish! The management were kind enough to drop by, say hi, but not take over; not always the case at dealerships!! Thanks to all at Carter Ballard! | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ Mark Jones
The guys at Carter VW, Dan MacLaren, David and Pete, and Alex are amazing. They understood my circumstances and took care of me right away. The entire experience was hassle free. I recommend Carter VW 100%. I left happy and very satisfied with my new Jetta. !!! | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ Jess Paradise
Always awesome. Great service. | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Steven Mackie
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7/30/2024 12:00:00 AM | Google
★★★★★ Dmitriy Ishimskiy
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7/30/2024 12:00:00 AM | Google
★★★★★ Nicole DeNamur
Riley was very helpful and patient through my purchase of a new Outback. He maintained good communication (not too little, not too much) was flexible when my plans changed, and made the process as smooth and joyful as it could be! Thanks, Riley! | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Kendall Smith
Bought my first car (2023 Subaru crosstrek) with Riley O’Donnell, he was great! Super friendly didn’t push me at all, helped with every step. Matt shwanky was super helpful with the deposit as well. Overall great first car buying experience. | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Taylor Marie
I've loved owning multiple VWs (Jetta, then Passat) and having them serviced by the courteous and knowledgeable staff who treat you with respect and never rush or dismiss you. They have always honored warranties and give you tons of options to for your budget when needed. If you need to buy, sell, or especially get your VW serviced, | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Allyson Zerba
Riley O’Donnell helped my family buy a sweet little Subaru Crosstrek today. Riley is the perfect combination of knowledgeable and chill. He knew the answers to all of our questions about the differences between the various trims. He was friendly and polite, with zero sales-vibes. Highly recommend! | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Sylvia Zerba
I had a really good first car buying experience with Riley O’Donnell as my sales consultant. He helped me find my dream car and was really helpful in negotiating the pricing with the manager. He let me test drive all of the cars I wanted and he wasn’t pushy or rude ever. He answered all of my questions and didn’t over explain or pres | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Pam Shales
Riley was fantastic, helping our daughter buy her first car. He was attentive, not overly “salesy”, he answered all of our questions, and was just the right amount of chill. Go buy a car with his help! | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Yausen H
I bought a new VW ID4 on 28 March 2024. On 17 June 2024, I brought my car in for a drivetrain warning light; a scuff on the wheel rim; and the door seal hanging off the door. On the same day, they called to tell me they damaged my vehicle. They took my car to their body shop. However, it has been a week without any updates. They offe | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Osman M
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6/23/2024 12:00:00 AM | Google
★★★★★ Evana Enabulele
A very poor experience. I've come several times because of the good customer service and work. I live in Tukwila but prefer to drive to Ballard even over the U District one because of how you are treated. My experience at the Ballard Carter Volkswagen was honestly atrocious. From the shuttle person yelling at me and not giving a dam | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Jon Norelius
Just sold our car to Carter Volkswagen of Ballard. It was a fair offer, no haggling, no stress, and quick payment for the vehicle. Thanks Alex! We'll be back! | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Amanda Bullock
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6/9/2024 12:00:00 AM | Google
★★★★★ Mike Shaw
I am a repeat customer at Carter Volkswagen. I've purchased one used and two new vehicles here. Most recently, Dan the salesman was super helpful and easy to work with. The sales and service staff have been great to work with over the years. They make buying a car or taking care of a car as easy as it can be. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Rick Jackson
Email, phone and in-person communications with Carter VW sales staff, especially David Intonti, were all professional and helpful. The process of settling on sales price for the new car, as well as our trade-in, were respectful and produced a mutually acceptable outcome. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Mike Parrish
Loved our experience buying a VW from Carter in Ballard. Sales Team was helpful, respectful of our wishes, and helped us get a great deal. Riley in particular gave us great customer service and answered all my questions via text - which was very helpful given we just had a baby! Thank you Riley and Jeremy - we love our new Taos! | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Brittney G
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5/15/2024 12:00:00 AM | Google
★★★★★ Alexis Curran
Riley was incredibly responsive, helpful and friendly! Would definitely recommend working with him to buy your next car! | Read Full Review
5/10/2024 12:00:00 AM | Google

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