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Checkered Flag Volkswagen

Checkered Flag Volkswagen

★★★★★(776)read reviews
3025 Virginia Beach Blvd, Virginia Beach, VA 23452
(757) 215-4845 Ask About Our Service Specials!
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Service Offers

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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VW2023 at checkout.Click for details
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    VW Service Credit Card Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.23 and 09.30.23.
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Tire Price Match Guarantee when purchased from the Volkswagen Tire Store

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 6:00 PMSun: Closed
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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Checkered Flag Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Josh Barras
    Nick's friendly and approachable demeanor made the entire experience enjoyable. He was professional and great to work with throughout the process. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Bailey Tipton
    Came in to sell my 2018 vw gti the process was fast and easy with a very reasonable offer. Alli made the experience enjoyable and painless. 10/10 recommend | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Mary Meulemans
    Scott Cust helped me find my 2024 VW Atlas SE at Checkered Flag Volkswagen! He was very kind and personable. Took the time to show me all my options and details of the car. Was helpful and knowledgeable. Would work with him again and definitely recommend him. My overall experience with everyone at checkered flag vw was great! Happy w | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Katelyn
    Everyone was so kind and made me feel comfortable about my decision in buying a car. They made you feel like family and not a business. Aali was so awesome and accommadating. Everyone was friendly and patient as we had our toddler with us. Mike E, Jay and Kevin was wonderful as well. Could not have had a better car buying experience! | Read Full Review
    9/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tommy D
    Great service and great people. Aali was amazing in helping us buy our Taos!!! She went above and beyond and made us so happy with our purchase. Jay and Mike were so helpful and kind as well. They made purchasing a car SO easy!! | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Jill Carlton
    | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Antwyne Ridley
    The service department was quick and expedient to assist with the matter with my vehicle and getting the repair done. My only all staff was amazing and I was treated like a valued customer! My only issue with the entire ordeal I had to make frequent phone calls to double check to see if the part was in and they should have called me | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Ron
    This was my first car-buying experience at Checkered Flag VW and my first VW vehicle. I bought a 2023 VW Tiguan from the dealership and I had a refreshing experience. I say refreshing for other dealerships I went to recently; no names were pushing sales, and not transparent. Specifically, what was advertised was not what was in fron | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Vanessa Ellis
    I had a great experience at Checkered Flag. Walked in for a test drive and thanks to Scott I walked out with my first brand new car!! Scott was extremely friendly, patient, and informative. He made my experience a 10/10. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Natalie Arch
    I'm so relieved that we met Nick Rios at Checkered Flag Volkswagen! We had been to other dealers and he made the process so smooth and easy. We felt like part of the family and LOVE our new Jetta! | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Paul Smith
    Jay was very responsive to follow up with me. He educated us on owning an EV | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Abi Kuefler
    It was a pleasure working with Nick! He was very knowledgeable and it was the most enjoyable and comfortable car shopping experience I’ve ever had. Their business practices are a breath of fresh air. Highly recommended! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ cheryl custodero
    The customer service and the service department made my recent visit so pleasant. I am confident that my VW is being well taken care of at Checkered Flag. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Dorean King
    Scott made my buying experience quick and painless. Never have I experienced service like this. Thank you once again Scott. You're the best! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ acej regan
    Sales staff very knowledgably and helpful. | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Brian Bryant
    | Read Full Review
    9/14/2023 12:00:00 AM | Google
  • ★★★★★ Patti Hanselman
    Excellent sales staff. Ive always had great experience with service here as well. Sterling was the best! Knowledgeable, professional and kind. Go see him for your auto needs! He was able to put me in this vehicle in a matter of hours. Worked with me on my time schedule. Couldn’t have asked for better personal service. Got me | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Jean Jones
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Jasmine Jones
    Aali was amazing! So attentive and customer-focused! Would recommend!! | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Rudy Swartz
    Aali was phenomenal | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Davis
    Daniel S. was delightful to work with and communicated with us every step of the way. Because we dropped our car off the night before, I only knew Daniel over the phone, but he always answered my questions quickly and was very friendly. When we met him in-person to pick up my car, it was so nice to put a face with the name. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Steven Lunde
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Erika Workman
    The check in process | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Sharpe
    Nick and Aali were awesome. All my questions about the vehicle were answered, and there was no pressure to buy. Overall, purchasing my new vehicle was a great experience and I’d return to work with them again. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Jason Arch
    Buying a car with Nic Rios is like getting a great car and a new BFF! You're the man Nic. I will only buy cars from you from now on. You'll be the Godfather to our new son, Kevin. Thank you guys, seriously the best car buying experience ever! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ J E Baines
    A great place to buy a car. Our salesman William was great and had lots of information about the cars. Kevin the sales manager was a good Manger to work with. I appreciate all that Checkered Flag VW did for Mae and my family. | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ John Garrettson
    Rather decent customer engagement while I am waiting for my car. keep me in the loop, I dont need to track you down, as I would with other dealers. | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Jermaine Epps
    Aali was awesome | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Sean Miller
    Car was in to fix an item under warranty that failed much earlier than it should but I hesitated to bring it in because of previous information received from the service tech. I also had a recurring problem addressed, again, and it wasn’t fully resolved resulting in a return visit planned already. Customer shuttle plan is also delaye | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Jade Norfleet
    Scott was great and very knowledgeable!! | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Gabriele
    #1- I bought a car !! process was hassle free. Scott was very informative, and patient with showing me multiple cars, I ended up buying a car that I wasn't even planning on looking at and LOVE it. Gabby gave me a great trade in price (which was a huge selling factor for me), and I did not have to deal with any haggeling back and fort | Read Full Review
    9/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dave Danko
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ H Bird
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ McKenna Elise Lane
    Aali was super helpful and had great customer service :) she made the whole process painless and easy! | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Raghu Yoga
    The sales associate was very good. We were promised a different rate and they had us sign paperwork different rate. We kept asking why there was an increase in the final number. They told it was dmv cost. We looked at the final paperwork at home and figured where the increase came from. We have tried to contact and no one on that tea | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Amelia Antolin
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ Kameryn Wells
    Bought my first car and had Mike take care of me! He made the process so smooth and is AMAZING at his job. Will definitely refer him to anyone looking to buy from Checkered Flag. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ James Moran
    Service was great! Pedro was extremely helpful and personable. He really cared about getting the best car for me and that I walked away happy. This is why I keep coming back to them. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Ileana
    Aali was very friendly, she was very knowledgeable and was extremely helpful. I felt comfortable throughout the entire process because she was very personable. | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Sharon
    I was thoroughly pleased customer service was off the charts. Everyone was so pleasant and helpful. The car was washed the job was done well I am super pleased with everything | Read Full Review
    9/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ These People
    My sales agent was Michael evans and I just wanna say he was the worst, after I took back a 2016 Hyundai volester after my first day of driving it he lied about my warranty and when I said I just wanted my car back Michael evans drove my car and moved my shifter back and forth from drive to park trying to mess up my transmission all | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Caroline Kowalchyk
    Nick was AMAZING!! He helped us find the perfect car and was super patient with us as we changed our mind a few times. It is evident that he is there simply to make sure you get the best deal for you that makes the most sense for you! We 100% recommended him for all of your car buying needs! | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ el yazid lahkim bennani
    I had a very good experience with Nick today! The purchasing process was very easy and smooth! | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ marisa higgins
    Reggie and Gabby were amazing. Quick and easy process for my new 2023 VW! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Sydney
    Friendly staff, easy to book, called me right away when my service was done and even washed my car. I would recommend. | Read Full Review
    8/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Johnny Pitt II
    Scott was very helpful and informal on the Atlas cross sport. Will be back for sure! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Montgomery
    Worked out great! Michael picked me up from home to finalize the sale today! Very helpful, recommend him to anyone. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Branny Zhang
    Aali has been awesome and was a giant help, the entire experience was stress free and i knew i was getting the best value i could get! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Martin
    Service staff was friendly and professional. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ majelnowell
    Mr. Scott Cust did an excellent job with customer service. I had an awesome experience today at Checkered Flag Volkswagen. Everyone that I came in contact with was very nice. I was very excited about my purchase. Scott really went out his way to make sure I had information concerning the SUV and did great videos as well... I would hi | Read Full Review
    8/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pedro Orta
    Bought a new vehicle recently ( 2023 VW Taos) my customer experience was great from the moment we set foot. The dedication and profesionalism displayed by Pedro and Gaby was amazing throughout the entire process. I totally recommend this dealership to anyone. Thank you so much Checkered Flag VW. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ CB Douglas
    I always receive outstanding service; very little delay or wait for service. I'm usually finished within 2 hours. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Jacquelyn
    William was very kind, helpful and had a great personality. I love my new car. All of the staff was very kind as well. | Read Full Review
    8/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Polly Williams
    The process was great and the sales person was friendly and knowledgeable. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Corey Payne
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Giselle Orta
    We had an amazing experience today at checkered Flag Volkswagen. Pedro and Gaby provided an excellent service and great professionalism when purchased our new 2023 Taos. I would recommend getting serviced at this dealer. Check them out. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Corissa Snyder
    Scott was great! Helpful, kind. A really good experience. | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Callie2019
    Bought a new GLI Autobahn from William Miller. He was awesome. | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ James
    Dylan and Daniel were great with coordinating the repairs needed for our Tiguan. After picking up the car yesterday, it looks great and everything is repaired. Thank you. | Read Full Review
    8/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Kimberly
    Great communication and reminders beforehand via my chosen method, text and email. Friendly. Answered questions with confidence and I trusted their knowledge. Gave clear instructions and service was delivered as promised. Asked me if I wanted a car wash. Same associate from start to finish. Walked me to my car afterwards. Several tim | Read Full Review
    8/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Morgan Gentry
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Steven Miner
    Checkered Flag VW continues to provide exemplary communication and service. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Pam Simon
    | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Nella Stewart
    Brianna and the others were very friendly and professional. Good customer service. | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Tony
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Liner
    Aali was absolutely delightful and wonderful to work with. We desperately needed a new vehicle but the last time we bought a new vehicle was 2013. We just don’t do this often and had no clue what to expect. I will say there was zero pressure to actually buy a vehicle. There was no trying to upsell you to a more expensive vehicle. Aal | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Josh Frederick
    | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Harvey
    Pedro was great! professional, informative and made the process very comfortable for me. Definitely my guy for future purchases. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Justin Bonney
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Lynda Braun
    Mike Evan was amazing. We have been shopping for a Taos for nearly 6 months and found one at your dealership via the internet. I randomly email a couple questions about the car and to my surprise Mike not only responded, but sent me a video message answering my questions and showing us the car. Needless to say, we corresponded b | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Logan Williams
    The entire service team is awesome, but Daniel went above and beyond to ensure my experience was comfortable and as quick as possible. I won’t be taking me car anywhere else! | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Jim Bellamy
    My service advisor DYLAN was awesome and always goes out of his way. We'll done DYLAN!! Thank you, Jim Bellamy | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Julie
    I thought the customer service was friendly and prompt. The waiting area is also very very very very very nice. | Read Full Review
    8/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ D T
    Bought my Volkwagen last year and this location has amazing customer service. Nick was our salesperson and he was genuinely caring. You can obviously tell he was there to find us the most suitable car that fit our needs. Such a kind and determined individual and he was very knowledgeable. We also get our care serviced through Volswag | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Jason Anderson
    Had my first oil change done here today on my ‘23 Jetta and it was a great experience. Would definitely recommend this dealership to friends to get their vehicles worked on. Miss Chassidy Evans, the service manager, was outstanding in customer service. I’ll be back for my 10k mile service here. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Logan Williams
    I bought my car here in 2020 and have been bringing it in for service ever since. I've never had a bad experience here, with all service representatives being knowledgeable and attentive. I took my car in for several routine services today, and Daniel Simmons went above and beyond to make sure my experience was comfortable, fast, and | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Louis Schachtner
    It was a very relaxed and stress less experience...no high pressure tactics. Thoroughly enjoyed working with Scott Cust. Would highly recommend Checkerd Flag VW and Scott to anyone looking for a new vehicle. | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ denise brown
    Nick helped us and he was very patient and didn't try to rush us into purchasing a vehicle. Everyone there seemed to be very nice. Based on my interaction with Nick and all that Checkered Flag has to offer I will definitely be purchasing my vehicle from here. | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Donna Marcialis
    Aali Ayson and the management staff (Kevin & Gabby) at Checkered Flag VW were wonderful to work with. They made the car buying process the best I’ve ever experienced. | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Eleazar Continanza
    Nick Rios helped me out and did a great job at explaining details about the vehicle I wanted. I am very happy that he assisted me today! Thank you | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Reiley Boucher
    Nick Rios was super helpful, nice and friendly! Will definitely go back to do business with him in the future. | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Cynthia
    I always have had great service for the past 11 years. Excellent reply when work is completed and quick customer pick up and drop off. | Read Full Review
    8/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Antonio Hollowell
    Please learn to Value your customers time. | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Danika Sapel
    Jakiry, Thank you for your professionalism and knowledge of VW! I’m extremely happy with my new, ATLAS! You have an amazing energy and it was truly an enjoyable experience because of you! Thank you! Sincerely, Danika | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Maxwell Wohl
    Scott helped me get into the car I’ve always wanted to own since highschool. He worked with me to meet in the middle. | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Tk K
    Fantastic service department! Very knowledgeable staff. Easy drop off / easy pick up. Thanks for making it convenient for your customers. Tim Kelly | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Kevin
    The friendly and courtesy! Every was very welcoming and explained the service done on my car. Service department is well trained. | Read Full Review
    8/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Felicia Morgan
    I do not like the idea of making an appointment only to find out I may not get the service completed on the same day. Though that didn’t happen this time, it did the last time I had service. Also had brakes done on a previous shift but was advised I should get a brake flush, should’ve been done with the brake replacement. Also took 5 | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Mary Fonner
    Nick Rios was truthfully one of the best car salesmen I’ve ever met. He made the shopping experience enjoyable. None of the dealerships me and my husband went to were nearly as awesome. | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Beth Kight
    I just bought my 2nd VW from Checkerd Flag and just wanted to say the team is outstanding! I want to thank Jakiry Beck-Miller for his professionalism, kindness and knowledge. If you are looking for a new car, check them out! You won’t be disappointed! | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Meg Lee
    Jerkari is fantastic. Whom we originally dealt with. Kevin however wins the title of worst customer service representative EVER. When I called back to address the issue I never received a call back. It’s not everyday one gets to buy a new car. With that comes questions. Way to put a bad taste in my mouth and taking what should be a j | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Hamilton
    | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Nick Cole
    If you are interested in buying a Volkswagen, go see Sterling! He was so knowledgeable about the cars, consistently checked in to see if I had any questions, and overall, was incredibly pleasant to work with. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Tellez
    Dropped off Nighy before and all was ready next morning within 2 hours, nice. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Derek Patton
    great place with great people | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Emily Muise
    The buying process was easy and fun and I left confident in my choice. Scott did a great job assisting us- highly recommended! | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Lisa
    William, our salesman, was very knowledgeable with the cars we looked at, answered all our questions, and was very patient with us while trying to make a decision. | Read Full Review
    7/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sheila
    I was greeted warmly with a smile upon arrival, interaction with my service tech Dylan was professional and informative, delivered to the car rental location efficiently and work completed earlier than expected. All interactions with team members were great! | Read Full Review
    7/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jackie Martin
    Just traded in my vehicle and was helped by William. William was extremely friendly and explained everything throughly. I’ve been to different checkered flags in the past and had okay experiences, but every time I came to this location it was wonderful. I definitely feel like they kept my best interest at heart and wasn’t pressured i | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Daylesther
    Outstanding customer service. Nick is a great asset to the team, he is polite, friendly and knowledgeable. I made an informed decision about my vehicle without pressure of any kind. | Read Full Review
    7/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dark v76
    Scott Cust was awesome! If you need a new car or a used car, he will walk you through the whole process effortlessly! I would definitely return and use Scott for my next car! | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Trevor Gray
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    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Jimmi Bratved
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Kevin
    Had a great experience! Car was ready to go and we were in and out of there in 30 mins!!!!!!! | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Smith
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Fabiani
    This is my 4th car from checkered flag. Mike did great. Would recommend. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Bernard Williams
    As soon as I came on the lot I was greeted friendly. My product specialist was Mike Evans made NY experience absolutely GREAT! I would give them more stars but I'm at the limit. I will definitely buy from them again. I highly recommend this dealership. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Sherry
    The customer service was amazing! I appreciate the shuttle service also. Service Technician was exceptional and professional. The waiting area is inviting and clean. | Read Full Review
    7/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Danielle
    Amy was amazing. Her customer service is impeccable. She is one of the reasons I continue to take my car to get it worked on at your place. | Read Full Review
    7/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Barbara
    Mike Evans was excellent. He was very knowledgable about the Atlas, and was friendly and respectful. I would be happy to work with him again. | Read Full Review
    7/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Barbie Timms
    Mike Evans was an excellent salesman. He was very knowledgable about the Atlas, and was friendly and respectful. I would be happy to work with him again. | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Tremayne Johnson
    Great guy ???? | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ nursenoway
    Just limped my car to the body shop after a car accident. Was told by the horribly rude female that I didn't have an appointment and couldn't leave it there either. Why would I buy another Jaguar. Service sucks, body shop suck. Never again. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ layla.camille
    Nick did an amazing job! | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ kade mckinney
    Came back to work with Scott, he did an awesome job helping me trade In and help me fine a more suitable car for my needs thank you Scott!! | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ kriket holley
    Great costumer service. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Steven
    I had the wrong date for my appointment (a week early) they never said anything until the work was completed and I came to get my car. | Read Full Review
    7/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ KAREN CRUZ
    Pedro and Nick Rios they were great ???? | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Manoel Amado
    She made it easy! | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Curtis Braddy
    Awesome experience. Very informative and helpful. You could really tell they had a passion for not only helping you find what you want but for the cars themselves. Our sales rep Sterling was awesome. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Lemieux
    Would be 5 star but my oil level was 1/2 quart low when I picked up my car. Everything else was fine although a bunch of stuff (old furniture and office stuff) piled up near the front entrance in front of the drop box was not a welcoming start. Didn’t prevent the drop off though. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Brittney Lamb
    I don’t think I can express how much of a blessing Nick was. Really the coolest and most kind person I’ve encountered at VW. And Gabby topped it off by getting the best deal for me. I’m so thankful. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Dinsley Harris
    I was in a rush and I was serious about the price. Aali made sure I was in and out for the price I wanted. Thank you!! | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Andrews
    William and Aali were amazing people to work with! Easy process and made me feel welcomed! Highly recommend working with these people! | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Daylesther Lopez
    The level of service that I received from from Nick Rios-Suarez was superb. Not only is he knowledgeable but also polite and respectful. He went above and beyond and certainly exceeded my expectations. I am very happy with my purchase experience and highly recommend him and that location. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Anna
    Great customer service! Jay and Gabby were both super friendly and upbeat. Jay was up front and honest and I loved the transparency. We went for one car and ended up upgrading and love it even more. | Read Full Review
    7/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ Laura M
    | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Rick
    Aali was great!! Thank you! | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Wilson
    Excellent work getting us into our new VW ID.4 Pro S. The only reason it is not 5-stars is that the push to purchase "Protection Plans" was a bit much. Also, the time it took to clean and charge the vehicle was too long. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Ed dub
    Aali did a great job helping me get my trade in valued and it made the difference. She was responsive to my needs and it made for a great experience. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Erhart
    | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Andy
    My service representative was awesome and very helpful. The lot asphalt in the service area needs some TLC but the staff and waiting area are great. Clean and comfortable. | Read Full Review
    7/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ courtney lusk
    Aali was AMAZING in helping us purchase our first family car. Extremely friendly and made our experience so much easier and as great as I could have hoped for ! 10 out of 10 recommend ! | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Curtis Easley
    Personnel is outstanding and courteous | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Lauren
    The service department called with frequent updates and to approve costs before beginning work. Also found us a loaner car while the car was being repaired | Read Full Review
    7/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Josh
    Accessibility & prompt attention, under promise over delivery Ease of internet portal for appointment & payment Straight forward communication Service advisor Daniel was easy and pleasant | Read Full Review
    7/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Leigh
    Good service, better cleaning needed nothing was still dirty when I picked my car up. They didn’t vacuum or whip anything down. | Read Full Review
    7/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Thomas Danis
    William Miller was super helpful and made the process of buying a car actually fun. Very professional and straight forward during the process and made the whole experience easy. I highly recommend Checkered Flag and William! | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ James Foxx
    Sterling was very professional and helpful. Checkered flag made buying a car painless. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Marla Jean Reyes
    Mike Evans is highly recommended! we bought a car from him and the process was so smooth and fast! He helped us out a lot. Thank you! | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Liz Homa
    Nick Rios was amazing | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Paxs
    Working with Amy Wegner is a great experience. She is very knowledgeable about all of the vehicles. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ David Welling
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Irvin
    Had a great customer experience! Sterling is top tier. Highly recommend!! | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Peter
    I didn’t have an appointment, but the service counter helped me right away. They knew the issue I was trying to resolve and were able to replace the part in under an hour. | Read Full Review
    7/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Grant
    Even though nothing was done, insurance company wanted to take it somewhere else to have it looked at, once they are done writing up an estimate I will have the car worked on here. It’s hard to find a solid dealership but this is definitely one of them. Amy was a great help and I walked away knowing my car was left in good hands. | Read Full Review
    7/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Allen
    Promptness and reliability of of the services provided. Relay team was good too. Highly recommend this dealership for service and repairs | Read Full Review
    7/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ nicole celano
    We loved our experience with Nick. He made it very fast and informative. Super sweet and genuine. Highly recommend him and checkered flag VW!!! | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Ernest Bethel
    Brianna- Is a great Service Consultant | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Partington
    Scott was incredibly helpful. He drove the car we were interested in directly to us so we could work around our busy schedules and test drive it. The buying process was seamless and stress free. Thanks Scott. | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Kristin Partington
    Scott was so helpful and made the whole trade-in and buying process so quick and easy. He even brought the car out to my house to test drive. It was a great buying experience! | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Chris celano
    Nick was amazing, super patient and very knowledgeable about the cars we looked at. Highly recommend him to everyone. | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Lois
    The people are so friendly. We dealt with Nick Rios and he was wonderful to work with. He made the whole experience extremely easy. | Read Full Review
    7/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ A Barnard
    Mike Evans was a great person to work with and made buying a car easy. I would recommend asking for Mike if you are interested in buying a car from them. | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Jillian Clark
    Working with Scott and William was a great experience. Scott was consistent with communication and guidance on the vehicle we wanted to purchase, and William answered all of our questions and did a great job walking us through the lease process on the day we got the car. Our visits were a bit time consuming but the service and friend | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Buzz Smith
    Service experience good. Same problem in 3 months not so good of a recomendation for Tiquan quality. | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Mike Gottwald
    Michael Evans and Kevin were top notch. No pressure tactics, no upsale, straight and to the point. Numbers worked drove away with a new car. That's how all the dealers should work | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Emeline Fisher
    Great dealership that really values their customers. Scott was the best associate and made car buying a breeze and would highly recommend! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Brian Bryant
    Easy drop off ride home than I was pick up when my vehicle was ready. Very well manned professional. The problem with my vehicle was fix very first time. Service Adviser and tech great job. This is why I bought 3 new vehicles from Checked flag Volkswagen. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Levi Courtney
    Scott is single handedly the most helpful person I’ve encountered and he made the car buying process a breeze. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Thomas
    Professional people doing professional work. I like the price and make of my new tires. I selected Michelin tires for our Atlas. | Read Full Review
    7/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mary Schwartz
    Aside from a bit of confusion regarding the online scheduling (I marked all items to be worked and was prompted to utilize the shuttle) I'm very satisfied with the maintenance performed on my vehicle at Checkered Flag. I was greeted upon arrival and consulted about the work to be performed prior to requesting a shuttle. It appears th | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Nick Sossong
    Aali was very helpful in the process of getting me a new GTI. Very grateful to her and the Vw team for my first new car. Ride is beautiful and handles great | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Glenn Ferber
    Well, I have to say that in all my years of working with car dealerships, purchasing and maintenance, I am very impressed with how everything was handled with my repair and its hic-ups! The acknowledgement that the original issue was misdiagnosed, to the effort to resolve through VW advice, the eventual replacement of the breather va | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Shannon
    William was friendly, knowledgeable, and 100% focused on finding the car I was looking for. He responded quickly to my questions and let me know immediately when the car I wanted arrived at the dealership. From start to finish, the easiest and best car buying experience I've ever had! | Read Full Review
    7/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ d taylor
    Fast friendly honest service | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Howard Baumgardner
    I had a good experience | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Jane L
    I have leased several cars with Checkered Flag Volkswagen and have had great experiences with the staff there. I recently leased another Tiguan and had the pleasure of working with William Miller. My friend and I went in together and got new vehicles at the same time and William was accommodating and very patient with all of our q | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Brazzale
    Aali was great, professional and informative and made the experience a great one | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Janey Rottkamp
    Nick was so great to work with!!! He made the entire buying process, which I was dreading, so simple and easy. Highly recommend VW Checkered Flag ?? | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Amber Hall
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Glen
    We were traveling from Maryland for a concert in Virginia Beach. On our way down our check engine light went on as well as a restricted speed, warning, light. We drove to your Volkswagen dealership and met with Amy Wagner in service. She was very helpful and they try to get us on our way, but we continue to have issues with the vehic | Read Full Review
    7/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Valerie
    William was a wonderful representative for Volkswagen the purchase went very smooth this has been 4 Volkswagen. I’m very happy with my decision. | Read Full Review
    7/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ George
    Job done right and on time. Being kept informed about the status and progress of the service via text message or phone. | Read Full Review
    7/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ryan Breznik
    Truly the easiest car buying experience I’ve ever had. Jakiry crushed it! | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ pdarminio
    Thank you Jakiry for making our experience easy and painless. Getting straight to the point with price and packages made things go by a lot quicker and we appreciate the efficiency! | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Hankins
    Aali was amazing! Helped me find/buy a car that fit all my requirements! | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Luzviminda Francisco
    Sterling was amazing at helping me get my new VW Taos! He was very good at answering my questions and clarifying all the parts of the process that I didn’t understand. Go see Sterling! | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Mark Menendez
    The service was fantastic. They greeted me right away and were communicative throughout the process. I felt like they completed my repair in a timely fashion. | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Patricia
    Scott was very informative and patient. We'll definitely recommend to friends and family in the market for a VW. Thank you for a great buying experience. | Read Full Review
    7/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Howard
    pleasant experience got great service from salesperson. Buying process was very efficient, all the staff that I met were friendly and very professional | Read Full Review
    7/1/2023 12:00:00 AM | Cars.com
  • ★★★★★ Patty Purls
    Scott was great to work with. Thank you! | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ Fam. Fredslund Lyngholm
    Professional service and communication. Service beyond expectation. | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ Howard Baumgardner
    I purchased a Taos from Checkered Flag. My salesperson was Aali and she was fantastic. She answered all my questions and when I had a service related question, she went and got the shop foreman to answer my question. This was the best experience I have ever had buying a car thanks to Aali. | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ David
    Everyone there was great! Helpful and made the process super easy! Thank you so much! Will buy my next car here! | Read Full Review
    6/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Stephen Peele
    Service was great as far as customer service. As far as prices for things in your car to be fixed, it's absolutely ridiculous | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Nasrin H
    Nick Rios has helped my family purchase 2 cars now. He’s an exceptional asset of the checkered flag team. His kindness, patience, excellent customer service and willingness to go out his way to help & answer any questions, has made this process so much easier and more enjoyable. Huge thank you to Nick - I would highly recommend worki | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Lillith Sun
    Amy is awesome | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn Lee Brown
    Came in on my day off to get my car Inspected. From the moment I entered the building Amy was extremely accommodating and welcoming. Very polite and patient while I asked a number of questions regarding other issues or concerns regarding my vehicle outside of inspections. Assisted with shuttle and continued to be friendly when wa | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Allison Van Brunt
    Sterling was great to work with. Made the whole process smooth and easy. | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Dave Boldt
    Sterling and William were awesome! 5 stars A+++ totally recommend them!! | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Todd Collins
    Because the GM Michael Wood and the product specialist Jay (Jose) Angel Pichardo are rock stars! | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Stephen
    Relaxed atmosphere at the dealership was fantastic. Scott was Great person to purchase our new car with. Would do business with again. | Read Full Review
    6/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lisbeth Walker
    Scott was very helpful. | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ gideon walker
    | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Letitia Baysmore
    I had the pleasure of working with Mike at Checkered Flag Volkswagen. He was very patient and understanding. Didn't mine going to the other checkered flags to check out any vehicles that I was interested in. Didn't rush me to make a decision. Thoroughly explained everything and answered any questions or concerns I had. If your lookin | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Linda
    Amy checked me in when I arrived and kept me informed of the work as it progressed. I came in for an oil change and was informed by Amy that my break pads needed to be replaced immediately. They were in bad condition she did not want me to leave without the replacement. No offense was taken because she explained the problem to me pro | Read Full Review
    6/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ tim kight
    | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Wesley Harris
    Checked flag had the exact model I was looking for in delivery. I was notified the day it came in and set up an appointment to see the car. Everything from appointment to financing was straight forward and as quick as it could be. | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Twanda Bryant
    I love, love, love the no-haggle buying experience. Our salesman, Sterling, sold us an Atlas last year. The process was effortless, and we weren't held hostage at the dealership all day. So when we decided to buy our son a vehicle, we called Sterling. We told him exactly what we were looking for and he delivered! I will refer Sterli | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Alex Jones
    William and Aali in sales were both excellent. They really went the extra mile to make sure I knew every charge for buying a car and explained all my options to me very clearly. They also made sure that everything with the car was just right and that I was 100% happy with it. If you want a car and a good ole genuine experience, defi | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Cox
    Unacceptable customer service! I’ve never experienced, such unprofessional customer service. Ms. Amy in the service department, informed me during my issue that the manager was busy and the manager couldn’t do anything about it! I completely understand that managerial roles have other duties, but that was slightly unprofessional and | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Sai Chakravarthi Gavvala
    | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Alex Jones
    William and Aali were both excellent. They really went the extra mile to make sure I knew every charge for buying a car and explained all my options to me very clearly. They also made sure that everything with the car was just right and that I was 100% happy with it. If you want a car and a good ole genuine experience, definitely he | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Mintu Joshua
    It was one the best professional experience I ever had. Sterling took care of us from the beginning to very end. He literally cared for our thoughts and made us sure we got the best car already mg with the best deal. Sterling (10 stars for you). | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Brittany Milliken
    Our service advisor was very kind and accommodating (Amy) | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Lee Wrench
    Very professional and easy. | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Shawn
    Staff were very helpful and informative. Always a pleasure to deal with. Recommended services that were due and was helpful in scheduling future services with a courtesy car. | Read Full Review
    6/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Wesley Harris
    | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Paulo Balancio
    A+ buying experience | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ caroline jenkins
    Scott gave me a great experience at checkered flag volkswagen. He was very helpful, easy going, and seemed very genuine. Scott is the only car salesman I have ever trusted. Scott’s the best!!!! | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Christian Jenkins
    Scott made us feel very comfortable during the sale. It was low pressure and he seemed very genuine. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Bobby Peru
    Scott was very helpful and genuine in making a smooth and no pressure sale. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Sai Chakravarthi Gavvala
    I really liked the customer service here. Scott Cust explained everything clearly. I highly recommend this place. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Vicente
    This is the best service department in town. Everyone is so nice and friendly and the techs are the best. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Destiny Bass
    Nick was one of the best car sales men I’ve met and he was super helpful | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ User
    Amy was absolutely awesome. Kept me informed every step of the way as to what was happening. Would definitely recommend | Read Full Review
    6/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Frank
    Great experience- called and dropped off vehicle night before and it was completed (recall and oil change) before noon following day. I was shocked that the car was washed before pick up! Outstanding | Read Full Review
    6/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lauryn Adams
    Aali and Billy were AMAZING! Billy took the time to send me videos of my car options and helped me find the perfect car and made the process so easy. Aali is a ray of sunshine! She was a joy to work with and took time to make sure I was getting the proper coverage for me and my car. I can’t recommend working with Checkered Flag VW en | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Heather Ragusa
    Sterling was such a pleasure to work with. Wasn’t salesy, and was super knowledgeable. Helped us get exactly what we wanted. Overall was a great experience, would highly recommend | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Liyah Merricks
    | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Mitchell Christenberry
    William was AWESOME, and that guy Kevin as well. We appreciate the service and willingness to meet requests for purchase! | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Minton
    I highly suggest you go to this dealer!! They will work with you and are very understanding!! William Miller was a fantastic salesman and that man should get a raise ASAP!! | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Angelique N
    Daniel was awesome. He provided excellent assistance and customer service! | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Julie Allen
    Nick was extremely helpful to help me find something for me to buy here in the near future! He is very personable and knowledgeable! | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Leslee Rogerson
    My husband and I came by to look at a car that I had seen online with NO intentions of actually purchasing that day. There was absolutely no pressure by any team member while we were browsing; we were able to decide we wanted to talk financials on our own terms. We worked with Sterling and he went absolutely above and beyond to make | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Desean Bartholomeo
    I’ve bought and sold several cars in the last few years at multiple dealerships in VA, IL and Missouri and my experience with CF Volkswagen in VA Beach without a doubt towers above them all. I communicated with a few of the staff to get the deal worked out and everyone was a huge pleasure. Kevin hooked me up with an extended test dr | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Matt L
    Amy and Daniel in the service department were absolutely amazing! They were so helpful and were more than happy to help me today! I am new to the area and can't wait to work with them more down the road! Spectacular service and very knowledgeable people! | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Tsurf
    These reviews must have been edited because no way it’s a 5 when they have new warrantied vehicles waiting for weeks and months for parts. The defender 130 is riddled with problems with no end in site. Have new defender with leaky radiator, no parts, fuses popping taking it out of 4 wheel drive….. buyer beware. If you buy one, just n | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kasey
    Easy to schedule, prompt, communicative and so friendly at pick up. I have never worked with a dealership like this and trust them to treat me well! | Read Full Review
    6/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Susan
    Efficient service. Amy was very conscientious. The car service to pick you up to get your car really was great! | Read Full Review
    6/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Terry
    NO one enjoys having to take their car in for service and the looming dread of the cost hanging over your head, but with that said, Amy Wegner was the utmost pleasure to work with. She communicated exactly what work would be done, estimated (very closely) how long the task was going to take, updated us immediately when the time frame | Read Full Review
    6/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Frank McKenna Beach Better Bodies
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Madison Land
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    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Alley A
    Amy was wonderful. Great customer service. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Leake
    Great experience and Scott was the best! | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Christian
    Service with a smile. Customer service was great. Cleanliness of dealership was nice. Cleanliness of restroom was very appreciated. Comfortable waiting area. | Read Full Review
    6/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Aquilia Johnson
    My vehicle had to stay overnight for continued services. There weren’t any courtesy vehicles available for customers, which is very inconvenient. | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Eric Cleavenger
    I was on vacation when my water pump failed on my VW Atlas. They were able to diagnose the problem and fix it same day. I was impressed with the turnaround and really happy considering I was 1000+ miles away from home. | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Declan
    William was unbelievably helpful and went out of his way to explain things and answer any questions i had and was more than accommodating. | Read Full Review
    6/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Judy Powell
    Scott is the best sales guy ever. Thanks Scott for my 2023 Volkswagon Atlas Cross Sport. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ David Sancho Casarrubios
    WE LOVED WILLIAM! He helped us all the way since the moment I first contacted the shop. He had a lot of patience for showing us every vehicle we were interested in, and explaining us every specs and differences. We would repeat this process without doubt. My only complain is that I feel there is not enough transparency in the financi | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Trina McInnis
    Jakiry Miller was excellent. The guy assisted me every step of the way and was incredibly patient. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Gabriyella McGee
    Nick was our sales person and he was awesome! Super friendly and nice, not pushy at all and truly just wanted us to have the right car for us. We really appreciated this type of service. The pricing was straightforward without a bunch of weird fees that allowed for adjustments, way more relaxed way of buying a car. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ LLOYD FERGUSON
    Amy Wegner was the best when I took my vehicle in for service !! She answered all my questions and was very helpful. I highly recommend Amy and this establishment !!! My vehicle was even cleaned before I took it home !!! Thanks again | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Pete Kraehmer
    Derek is always helpful and responsive. He keeps me updated on the progress of my car and lets me know when it is done, and everything that was done on it. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Olavo De Oliveira
    Mike Evans an amazing person to deal with I will recommend anyone that is looking for a car with him always. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Rachid Holmstedt
    Nick R. was incredibly friendly, knowledgeable and patient; recieved 5-Star Customer Service at VW Checkered Flag. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Rebeccah Lovely
    Derik did a great Job keeping me updated on my car. The service was done quickly and nicely. I was blessed. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Cameryn Williams
    Nick Rios was amazing and so kind! He sent me videos of the car I am interested in that were very thorough. He is clearly very knowledgeable and I will be reaching out to him for any future car buying needs. Thanks Nick! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Declan
    William was an absolute legend when it came to purchasing my new vehicle, in all honesty couldn’t ask for a better salesmen and he was more than helpful, answered every question i had flawlessly and i have never been more grateful for him. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Joe Mota
    My experience at Checkered Flag was a journey, that I am happy to expand into detail here. First, I have to say that it's been 13 years since my last vehicle purchase, and I'll admit that I was NOT looking forward to the process. That was, until I got to Checkered Flag. I was greeted by a gentleman named Scott. He introduced himse | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Lucas Groh
    Nick Rios was courteous and very knowledgeable about all of the ins and outs of the auto buying process. | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Charles Johnson
    | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Faith Pearson
    | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Carolyn
    Very courteous in every way - Shuttle service was very accommodating .Was kept aware of the progress on my car throughout the service period. | Read Full Review
    5/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Olavo De Oliveira
    I need to share o moment I decide to go to Kia was the worst decision I have made. My sister told to go to Volkswagen with Mike Evans. The best thing could ever happen to me. Mike have the best knowledge, personality amazing deal number make sense. If you ever come to checkered flag Volkswagen ask for Mike is one of the best selle | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Courtney Coster
    | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Garry Sandy
    Outstanding experience!!! Got exactly what I wanted without any work up or extra bull!!! Michael was great to work with and did not try to oversell it!!!! | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Tiptotherescue
    The appointment scheduling was easy. Good customer service at drop off and no pressure or pushing from the servicer. Very pleased. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ J R
    Customer service and appointment setting need serious help. I made an appointment to have my car looked at and dropped it off the night prior only to be told the staff couldn't see my car until the day after my appointment because of backlog. Why was I allowed to make an appointment if there was so much work from previous customers t | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Walsh
    They had the vehicle I was looking for. Work with me on payments that I wanted. I left another VW dealership because they were pushy trying to sell me a vehicle I didn’t want. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ brooke willoughby
    Scott made the car buying experience super fast and easy! | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ s smokeysonnie
    Michael Evans | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Rogers
    Trading in my vehicle was such an easy process and the staff reminded me why I love VW so much. They made the process seamless, listened to my wants, and made the deal happen. Sterling, Kevin, and Gabby are top notch. | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Lindsay
    Nick has been extremely helpful from the time I contacted checkered flag until the time I was able to get there and view the car with my own eyes. He went above and beyond sending videos of the vehicle I was looking at along with getting the pre paper work done prior to coming to the store. If you are planing on buying a car from che | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ tori collier
    Absolutely enjoyed seeing Amy again! She helped me with what I needed, and kept me updated on my vehicle. While I was waiting we always talk about my nails, and I seen she gets hers done, and she was telling me about the place she goes to. Love coming to this place to see her, she is absolutely friendly, and goes above and beyond for | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Harlan Berry
    Nick Rios is the guy you want to buy a car from. From being detailed and upfront to being fast and respectful. Would definitely buy my second car from him again. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth
    I loved Mikes positivity and kindness as well as being able to handle everything over the phone and text! Super easy while I was still able to work. | Read Full Review
    5/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Elizabeth Layden
    Such an easy and pleasant experience! All done over the phone or email while I was still able to work! He delivered the car to my home and was so nice to work with! | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Thom Jennings
    Friendly expedient service! | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Fabio Salvioni
    Nick was incredible! He helped us find the perfect car and drove us to all of the other checkered flag dealerships to compare and test drive other makes than just Volkswagens. He was able to put us in the perfect car at a very fair price with 0 pressure to make a sale or decision right away. Best dealership experience I've ever had a | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Lawler
    Mike Evans was super friendly & great to work with. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Ray Sullivan
    Excellent communication and service. Explained issue thoroughly. Helped with warranty I had purchased to get the issue covered. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ asilvia57
    William is a phenomenal person! He walked us through the whole process and made us feel very comfortable. We had a bad experience at a couple of dealerships leading up to this, and I am glad we came here! Him and Gabby are amazing to work with! Would 100% recommend! | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Gary Snodgrass
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    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Rogers
    Sterling was amazing, efficient, and wonderful to work with. He made the process seamless. Highly recommend working with him! | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ milisa perez
    Nick Rios was extremely helpful ! With his knowledge of cars and care for my budget He turned a horrible car situation I had into an affordable amazing opportunity for a new car that I am obsessed with . Thank you nick for showing amazing services and taking interest into my problem and helping with a solution. | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Quiana Northern
    Scott was great! He really helped my husband with his dream car and gave us the best options to finance it. If you’re looking for a car, hes your guy. | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Owusu
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    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Pinnix
    Timely, personable, friendly, professional. Customer for life. | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Richard
    Brought in my 2019 VW Atlas R-Line SEL P for what I could see as an oil leak around the valve cover. Upon inspection they also noticed a cracked Valve Cover and Coolant leak. My service advisor Derek stated they would replace the valve cover, valve cover seal water pump. Parts were ordered and installed. Drove home noticed the coolan | Read Full Review
    5/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shawn Morrison
    Just great customer service! | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Andra Johns
    Scott was so helpful. We were originally helped by William (who was also incredible!). But due to an emergency at home hand to leave. We had a seamless transition, and Scott so clearly had our best interests when helping us with our new car. I would highly recommend both Scott and William! I had an amazing experience at Checkered Fla | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Sierra Salazar
    William was incredible! He was helpful and made the whole process so easy, while making sure I got everything I wanted in my new car! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Emily Bartlett
    Service department was so friendly and helpful throughout the entire appointment. 100% recommend! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey
    Quick and friendly- was able to get an appt. at last minute. Was able to describe in less than twenty words! | Read Full Review
    5/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Hector Avellaneda
    Worst customer service I've ever experienced. Service manager had a very nasty attitude and didn't want to here anything I had to say. Can't believe Vw dealer tried to overcharge and proceeded to get mad when price was questioned. Most customers are clueless when it come to their vehicle Services and often get ripped off, very sad t | Read Full Review
    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Tim
    Derek Patton is the best service advisor ever. If checkered flag were to be given a magic lamp and a genie to grant them three wishes, they should ask for 2 more Derek Pattons and another Chili Williams in parts. You should strongly consider giving them both a new GTI as a retention tool. | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Ronald Wierzbic
    Michael was very helpful. He took us through the whole experience with such ease. He was charismatic, helpful, and very informed. We appreciate the experience and would 10/10 recommend him. | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ William Lewis
    Scott Cust was very helpful, great service from the staff | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Shawn
    The cost was less than the estimate the work was completed on time. 4 Wheel bolt caps were missing when I dropped it off, and they replaced them, at no cost. | Read Full Review
    5/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sam
    Setting up my appointment was convenient and when I arrived I was taken care of very quickly by the team. My service advisor was polite and prompt, and listened to my concerns. Communication while the car was in the shop was easy and frequent - one of my biggest issues with other VW dealers in the area is the lack of communication. C | Read Full Review
    5/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ Laurie
    Daniel in service is amazing and such a great addition to the team of advisors. I have been a customer with Checkered Flag for about 8 years and have had many advisors over the past years and he was one of the best ones I have had yet. He was very compassionate in sharing the news of the issues with my car and made me feel like he ac | Read Full Review
    5/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tyler Knapp
    Mike was awesome. He was personable and very helpful throughout the whole car buying process. I would definitely recommend going to him to buy a car | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Mike Contacts
    Best service department! Anytime I need anything, they always take great care of me and my car. Derek, Will, and Robert took care of me and my vehicle needs. Everything was eexcellent. | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Cynthia Ross
    I had the entertainment system repkaced. I would have appreciated an offer to show me how it works. | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Bennett
    I worked with Mike Evans and he was quick and very professional. He made the buying process a breeze. Definitely recommend! | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Harris
    Nicolas was a great car dealer. He was quite friendly and easy to talk to…If you need a Volkswagen, he’s the man! | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Kendell Deberry
    Jay was super amazing! He helped me get my dream car while at the same time making sure I made all of the right choices! He was super funny, friendly and I would go back a thousand times to buy a car from him! Amazing service! Also, I LOVE MY 2023 JETTA SPORT!!! :) | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Dixon
    Sterling was super helpful and very polite! | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Chris beeler
    Great experience. Scott was amazing | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Brendan McCauley
    Nick Rios was great to work with. Very personable and helpful in our extensive buying process. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ James
    Overall great experience! The entire staff is friendly and professional. This is the second vehicle we have bought in 8 months from Checkered Flag VW, this experience was even better than the earlier one. Thank you to you and your entire team. | Read Full Review
    5/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Bobby Angelopoulos
    I recently had the pleasure of purchasing a car from Checkered Flag Volkswagen and I have to say, working with Nick Rios was an incredible experience. If you are looking for a car Nick is where you need to start! Nick Rios in 5 statements: 1) Excellent Work Ethic 2) Positive Attitude 3) Full of Answers For Your Questions 4) Kind Sp | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Laura Kaufman
    Nick made my visit enjoyable!!He was very knowledgeable about Checkered Flag and the vehicle we were looking at. Very friendly and courteous. 5 stars to Nick ???? | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Jason Finch
    Nick did get a great job. From the parking lot to a test drive, and all the way through the process and out the door with a new ID.4! | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Willard Thornton
    Good communication as to what was being done to my vehicle and when it would be ready | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Benéitez Campos
    Everything was fine | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Sabrina Dominguez
    Mike helped sell our car. He had such a awesome attitude and personally. He made the experience great. | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Razor C.
    When I made my first visit to Checkered Flag Volkswagen I expected what generally happens whenever I go to a car dealership. First, I will be immediately accosted by an overzealous salesperson who will insist that they can take care of whatever I need, despite not knowing me from Adam. Next comes the coercive walk to their desk while | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Morales
    | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Andy Dominguez
    Mike was a good help on selling my car ?? | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Daphne
    I was very impressed with the exceptional customer service that I received from my salesman Scott Cust. I will definitely be recommending to my friends. | Read Full Review
    4/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ro
    | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Mark Mammolito
    Make sure you deal with Mike Evans! Start to finish he took care of us and our purchase, an absolute great attitude and a friendly approach to his job. | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Daphne Whitmire
    Our salesman Scott Cust went above and beyond meeting our expectations. We visited other car dealerships and I definitely recommend him. Thanks for an awesome experience! | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Whitmire
    Our salesman Scott Cust went above and beyond our expectations. We visited other car lots. His attention to us and our needs was outstanding. Thanks for the experience. | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Home Gnome
    Customer focused support | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Philip Blackburn
    Worked with Michael Evans on a trade in and vehicle purchase. Overall amazing experience, very customer friendly and easy to work with. Dealership as a whole was very customer centered, friendly, and happy to help with any concerns. | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Rosemary Goodman
    Nick was very personable and knowledgeable. He made us feel comfortable and made purchasing a new vehicle a pleasurable experience. Checkered Flag VW should be proud to have a fine young man like Nick working for them and representing them in such a professional manner! | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Bell
    Desahni is the kindest, friendliest, trustworthy salesman at Checkered Flag! We had the best time with him and would highly recommend him to anyone who is looking to purchase a car! He listened to the needs and wants we had and never gave us any pressure or force us into something we didn’t want. In combination with Gabby this team i | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Price
    Nick was an amazing and super helpful! Very personal helped us find the perfect car. 10/10 recommend | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ Anthony
    Overall a pleasant experience; no pressure for the sale. Scott went above and beyond to help us out! Everyone was friendly and welcoming. | Read Full Review
    4/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Nicole Wright
    Amazing service by Nick! He really listened to all my questions and throughly answered any concerns. | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Chelle Foreman
    William Miller has been so nice from day one. He has made the experience amazing for me. Not once did he not deliver on anything he told me . Thank you again, William ! | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Briyana
    Nick was excellent he paid attention to what I needed and didn’t try to push me into just any vehicle! Thank you nick! Plus he was really funny | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Al Bido
    Great people very knowledgeable and professional. | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Ro
    Amazing service by Scott all clear no surprises | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Jazmine Copeland
    I took my car to have the spark plugs and coils replaced at the beginning of February 2023. Ever since then my car has been giving me nothing but troubles! I have had a coolant leak issues and oil issues! My car did not have any of these problems prior to having my car serviced there. The day after I got my car back my check engine l | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Lexii Campos
    This is long overdue so it — for sure — will be a lengthy review. To me, the worst part about any car buying experience ( and at jewelry stores) is the sales person. That one person that sees you minding your business, pops out from nowhere immediately asking all these questions, and then tries to force you into buying a car that’s | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Ian Jones
    I had a bad experience here in the past, but they have turned a new leaf. It can be hard to get an appointment sometimes but they are professional and efficient. Props to Derek my advisor! | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Tiarra Jones
    We had the best experience at checkered flag! Mike helped us find the vehicle for our needs and in the price range we needed! Glad we choose Checkered Flag for our car needs! Thank you, Mike! | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ HM3Whalen
    Buying my third vehicle from this dealership and everyone has been great. Sterling made the process as painless as possible | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Kendall Bradahaw
    Jakiry was extremely helpful and kind with buying a car! | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Jaynes
    Wonderful experience. Mike Evans did a great job and was the best car dealer I’ve ever worked with | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Amy Desantis
    Love my new car! Sierra was very helpful and easy to work with. She helped me find the exact vehicle I wanted! | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Amber Towers
    I had an excellent experience this weekend financing a brand new Volkswagen Tiguan with Sterling and Gabby! Sterling made the process so easy and made sure I understood every step. Gabby was able to get me a great deal and get my monthly payments right where I wanted them. I am so happy with my purchase and will be referring all m | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Valentin
    Jakiry was awesome to work with. Thank you so munch again! | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Skye Smith
    Nick Rio was the best salesman I think we’ve ever had! He was super helpful & so funny . He made an experience that typically could be considered dreadful and drawn out , but he made it fly by . I will recommend him to anyone looking to purchase a car through checkered flag! | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Nieman
    Nick Rios was excellent! Gave me all the info I needed with no pressure. | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Della Jacono
    | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Laura Yager
    We just had the best experience at Checkered Flag! This is my second certified used purchase from ??! I also service my vehicles there too. While car buying can be nerve wracking, this was a smooth, fun process. A special shout out to Nick Rios, who was a pleasure to work with!!! Kudos to Checkered Flag! | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ hallie hyde
    Nick Rios was a nice car salesman. | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Shelton
    Not just our first but second purchase with Checkered Flag Volkswagen. We purchased our 2021 VW Tiguan SE R-Line Black almost 2 years ago to the date, we unfortunately had our vehicle totaled in the last week. Because of how durable the car held up it was a no brainer that we were going to get another Tiguan and we were going to star | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ sestilio tiberi
    Nick was very nice and honest. I highly recommend him! | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Mark Blackwell
    I had the best experience at Checkered Flag! Nick Rio is the bomb! Best customer service ever! Bought a certified used Atlas. Loving it! | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ David Wagner
    I totalled my 2019 Jetta SEL, the third vehicle purchased from Checkered Flag in VA Beach. I travel a lot for work and called to find my last salesperson. She had left, so the very professional young salesperson who spoke with me offered to help. I told him I wanted a new or gently used replacement for the upgraded SEL (Beats audio, | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Michael Voit
    Very good service | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Parker
    My rep was Mike Evans and he was awesome to work with. He sent me videos of the car I was interested in and was very helpful during the whole process. And to make the deal even sweeter, he delivered the vehicle to me in NC! I highly recommend Mike at Checkered Flag VW. | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Cdot S550
    Salesmen Nick is awesome!!! Great service!!! | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ robert cardoza
    Was a great help and help me find what I was looking for. Even tho they had nothing in stock for me now they will set notify when something I like comes in | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Danielle
    Derreck was awesome. We could have gone to Greenbrier for free service but we like Checkered Flag that much better :) Service and responsiveness far superior than neighboring dealership | Read Full Review
    4/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Barbara Bracey-Fite
    Service is always on point. | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Brendan Jacob
    | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ nick smith
    Great experience with Scott and William. Never felt rushed or hassled. Would recommend 100% | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Angela Parsons
    Jakiry was great to work with. Communication was spot on and we appreciated his prompt and professional service. Highly recommend | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Saylor Green
    Buying my first car through Checkered Flag Volkswagen was a great and easy experience. Nick was more of a spiritual guide on my journey towards buying my first car instead of a car salesman trying to sale me anything on the lot. Nick was very knowledgable and went above and beyond to find me something that I felt comfortable in, pric | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ VA.JACOB
    | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Morgan Smith
    I purchased a VW Atlas with Jakiry Beck-Miller at the Checkered Flag dealership off VB BLVD. He made buying my car very easy and seamless! Highly recommend Jakiry as your salesperson. He was friendly and made sure I got just what I needed! | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Caroline Carr
    Happy with service received. Friendly staff, informative staff. 10K maintenance check done in a timely matter. | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Owen Bradley
    I bought a car from Nick. He was extremely knowledgeable and easy to work with. He went above and beyond to help in the purchase of our vehicle. This was the third car I have bought from a dealership and by far the best experience I’ve ever had with a sales associate. | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Mike Klaus
    | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly G
    Y’all have really Nice cars!!!! Nick was awesome - ID LIKE A BRAND NEW CAR THANKS - hope you get yourself a BUS | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ John Green
    Nick is a great sales rep. He went way out of his way to help my son Saylor by his first vehicle. Congratulations Saylor and great job on Nick. | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Jacqlyn Cottrill
    I love coming to Checkered Flag Volkswagen. They always treat not only me but my car as well with so much respect and knowledge. | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Gomez
    Jakiry understood what I wanted and needed and didn’t deviate from my original plan! Such an easy experience! | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Prinkalns
    Mike is absolutely amazing. He is extremely friendly with a contagious energy, and makes buying a car a fun, smooth, and easy process with no tricks. | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie Coppedge
    I worked with Scott and Nick. Great guys, great experience! So excited for my new car. | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Jaer
    - The service of taking my vehicle to professionals, offered me peace of mind knowing my car would be worked on properly and serviced like its similar models. | Read Full Review
    4/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Matthew
    Fast and Courteous. Very clean. Really took good care of my car. I would highly recommend having Derek as your Service Advisor. | Read Full Review
    4/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tony
    Very friendly and knowledgeable of the vehicle. Took time to answer and explain my question/s. They set the standard Great customer service | Read Full Review
    4/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Matthew Wakefield
    | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Zachary Van Haelen
    Nick was amazing wasn’t expecting to buy a car and he sold me on a great deal would recommend to friends and family! | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Natalie Van Haelen
    Nick was so nice, personable, patient, and did not make you feel pressured into anything! I would highly recommend Nick and Checkered Flag VW for buying your car! Great experience buying our car! | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Vicente
    Amazing service as always from the Patton Brothers and the whole team. Perfect experience every time. Thank you | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Joseph McGraw
    Nick Rios was great to work with. He worked very hard to help us out and get us into the car we wanted | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Morgan Tyner
    Sterling is a gem!!! We have been to multiple dealerships and came from the peninsula and he found the perfect suv for us! Thank you for being so helpful, kind and patient! We are checkered flag customers for life! | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ rhiannon raymond
    Nick Rios was very helpful and the selling process was quick and easy. | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Kevin
    Had a great experience!!! | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Takirah Hawkins
    Awesome experience. Walked away with a brand new car and a peace of mind knowing I can go from point A to point B with no issues. Really love my car. Mike helped me find the perfect car for me. Thanks again. | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Douglas
    Wonderful staff fantastic to work with completely and I really recommend anybody that needs work done on their Volkswagen to go here. | Read Full Review
    4/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ignacio Perez
    | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Ricky McIver
    Excellent customer service and staff | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Bernardo Figueiredo
    Scott was super helpful, friendly, professional and incredibly patient and attentive with us. Incredible customer service. Highly recommend! | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ Braxdon Cooper
    Jakiry made my car buying experience stress free and fast! Best car buying experience I’ve had without feeling pressured | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Giacci
    Awesome staff and services | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Diane Peters
    I cannot say enough positive about the service I've received from Jay Picardo at Checkered Flag Volkswagen for the past YEAR as I've waited for my order to be fulfilled...in spite of the fact that I hadn't even purchased a car from them yet! Jay has been my lifeline while I've waited for my ID4 order to be fulfilled. He has patiently | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Mily Guerrero
    Amazing Service from Jakiry Beck-Miller, Got everything I wanted. | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Laura
    I had previously visited a different Volkswagen dealership in the area. That dealership had a list of “no choice” options that they required I purchase. In the meantime, William Miller at Checkered Flag had been in communication with me by phone and text. He was consistent but not annoying. I explained my experience at the other deal | Read Full Review
    4/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Diane
    I cannot say enough positive about the service I've received from Jay Picardo at Checkered Flag Volkswagen for the past YEAR as I've waited for my order to be fulfilled...in spite of the fact that I hadn't even purchased a car from them yet! Jay has been my lifeline while I've waited for my ID4 order to be fulfilled. He has patiently | Read Full Review
    4/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Maivel Riad
    Jakiry, Scott & Kevin were great. This was the best car buying experience we’ve ever had; can’t recommend VW checkered flag in VB highly enough. | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★★ Sheila
    Warm and courteous staff, Daniel is a consummate customer service professional and was efficient and knowledgeable during check in, timely ride service, good communication, the courtesy exterior car wash, Dereck is also a consummate professional providing an efficient check out. | Read Full Review
    3/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Walker
    Service team is always nice to work with and Derrick was especially helpful, prompt, and personable. Keep up the good work. | Read Full Review
    3/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Dennis Wilfred
    Mark Nazareno was very professional and kept me updated with the service on my vehicle. I am very satisfied. | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Osborne
    Such a quick and painless process in buying a new car. Michael was great and highly recommend! | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ April S
    My service advisor Mark was phenomenal! He made the check in process extremely efficient and smooth. He also cared enough to give me an update on the completion of my vehicle’s service as he was going on his scheduled break. I thought that was extremely nice that he took the time to reassure me that my service was almost done and tha | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ Melvin Warren
    The service at Checkered Flag VW is top notch. My need for service on my 2016 Passat was handled very expediciously and was done properly. I was kept informed of what needed to be done, and was sent several text messages as to progress and completion of the work. | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ Kevin
    Go see Michael Evans!!! Best experience we've had buying a car!!! Amazing people here, zero haggle, very fair on trade in. Would easily recommend and come back again. | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ RAM
    Great sales person...Scott and sales mgr kevin | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Angel Sierra
    My salesman, Mike, and management were amazing! They helped me find the car I wanted, and the process was smooth. They were super professional, very helpful, and knowledgeable in the VW product and made my wife and I feel like family. I definitely recommend them to anyone looking for their next vehicle to reach out to them. | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Pamela Ackerson
    I was really nervous about having to buy a new car but Sterling W. was wonderful. He was incredibly helpful, answered all of my questions and helped me to stay calm throughout the car buying process. | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy
    They have great customer service and they are very thorough, friendly, and knowledgeable. I would definitely recommend them for your VW service or inspections. | Read Full Review
    3/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Stanley
    Service advisors kept me up to date with no BS. Very helpful and friendly. Service done in a timly manner and on time. | Read Full Review
    3/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alicia
    Breanna was absolutely amazing! We need more people like her in customer service. She was extremely helpful and and had my appointment set and car fixed in no time. | Read Full Review
    3/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Scott Grabill
    We recently purchased a vehicle here. Nick Rios was a pleasure to work with. He helped us find what we were looking for. He was friendly, knowledgeable, and overall very professional. We highly recommend Checkered Flag Volkswagen in Virginia Beach and Nick Rios as your Elite Product Specialist. | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Janney
    Thank you, Scott, at Checkered Flag VW for helping me pick out and purchase my new car. He made the process seem smooth and effortless. I especially appreciated that he personally delivered the car to my house when it arrived. | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Tiara Elliott
    Very professional and very welcoming im glad i purchased with them and Michael Evans was a very big help. | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Marilyn Moses
    Mike Evans made my car buying experience very easy. If you ever need to purchase a car, see him he treats you like family. | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ Mark Menendez
    Scott and the team at Checkered Flag VW were very helpful and made my car shopping experience seamless. I would highly recommend this dealership. | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ RAM
    Thank you guys for helping my daughter with her first big girl purchase of her new car . Scott and Kevin are great ! | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ Tiara Elliott
    Very professional and very welcoming im glad i purchased with them | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ Jan Kjetil Folland
    Great help and understanding for our pressed situation from Amy. Also, understand that she had to pull some strings to have the tire damage covered by the road hazard coverage we bought with the car. | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ Martin Velazquez @gmail.com
    Designing was extremely professional and gave great service. He made car buying experience very good and easy. Go see desahni if you need a car!! | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Josh
    Scott Cust did an exceptional job at helping me trade in my Jetta for a 2023 Taos. Great experience and service | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Denies
    Great service very friendly fast service. As a bonus a free car wash and vacuum I tell everyone how much I appreciate checkered flag VW | Read Full Review
    3/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Roswell
    All questions answered. When I decided against lease, got no pushback when I decided to finance. And then did not try to push VW financing when I had better rate elsewhere | Read Full Review
    3/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Demarcus Tillman
    Great experience, great staff, great service. Nick Rios was extremely helpful & made the process of getting a new car a lot easier. | Read Full Review
    3/23/2023 12:00:00 AM | Google
  • ★★★★★ Jill Gierok
    Deshani was incredible during the car buying process! The best we’ve ever had. He was kind, curteous and understanding of our needs. | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Hector “Tito” Otero
    Courteous, expedited service. Car was taken care of in timely manner. | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Allen
    Nick R. was so helpful and took the stress involved with car buying away! Was very honest and forthcoming with answers to my questions. The overall experience was so much better than other dealership experiences. Shoutout to Kevin B. for the appraisal amount! | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Velectra TTV
    Scott was great and definitely sold me on my new VW! Very personable and professional. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Tymesha
    Quick service, response to text and was done in timely manner. Attendants had positive attitudes, smiles, clean facility with capability to work if needed | Read Full Review
    3/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sara Mitchell
    I’m from out of town(over 9 hours away) on vacation when my car gave me such trouble. I looked up a Volkswagen dealer close to me and Checkered Flag VW was within a 20 minute drive. The team there was so kind and understanding when I explained what was going on with my car. Jeff(mechanic) was so wonderful to read the codes on my car | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Zeusgaming Blair
    My service guy Derekk Patton is AMAZING! He makes sure I know exactly what is going on every step of the way and ensures I have rides if my car is being dropped off. My shuttle driver Richard was also wonderful. I am always made to feel special when I am there. | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Eric Pyburn
    Had my car in-and-out for routine service in the same day. | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Morton
    Desahni was very courteous. His professionalism is far beyond most his age, much to be admired. I really enjoyed the test ride. | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ Joseph
    This was my first time servicing my vehicle and Amy helped every step of the way. She was very friendly and went above and beyond to make me feel comfortable. | Read Full Review
    3/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Richie
    My vehicle was delivered on time and the Shuttle service is great! My Service Advisor, Amy W., has excellent customer service! | Read Full Review
    3/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Vincent
    First is the ease of making the appointment and reminders along the way. The professionalism of both the shuttle and dealership staff was outstanding. The reasonable time of servicing my car and every time I get my car back it is clean inside and out. I have bought 4 autos from Checkered Flag and will most definitely continue with th | Read Full Review
    3/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Beth
    My service Guy Derrek Patton is AMAZING! He makes sure I understand what is needed and gives A+ customer service!! I got a shuttle to help getting picked up and that was Richard and he was wonderful too! Everything about my experience was great! | Read Full Review
    3/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Robin
    Service reps were pleasant and courteous. She nicely placed a rush on my service, which was appreciated. I wish more could be done to accommodate those who travel a distance for service. | Read Full Review
    3/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ Demarcus Tillman
    Great experience, great staff, great service. | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Arthfach
    Scott was straightforward, honest, and efficient. Definitely glad to get a car here - even worked with our unusual requirements! | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Rejinae Holland
    Nick Rios was a professional and excellent person to work with with purchasing my first car! Thanks a lot nick it was fun and exciting working with you! | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Mackenzie Zachman
    | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Tiffany Gray
    Scott was very welcoming, friendly and not overbearing like a lot of sales people. He's a great person and hope he is there when my lease is up . | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Julia Rivera
    Great service! | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Carla Douglas
    Quick, efficient service with convenient scheduling. | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Charles
    Jay was busy, but still managed to to get me in and out in a decent amount of time. Kevin was also great through the process. He made sure I got a fair offer for my trade, and made the process very easy. | Read Full Review
    3/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tiffany
    Scott was great! Very easy to work with. He better still be here when my lease is up. I'm adding more words for review. | Read Full Review
    3/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Carla
    The ability to schedule Saturday appointments, schedule early appointments, and an appealing waiting area with an option to arrange transportation. | Read Full Review
    3/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Nancy Mitchell
    Nick Rios was excellent | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ S M
    Mike was a very thorough and knowledgeable salesperson. He made my car buying experience hassle free. | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ ItsaKandCproduction Stymas
    Mr.Miller was very helpful and insightful when helping us purchase our car. | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ leigh songer
    Mike made buying a car fun and exciting!! I was connected with Mike and he would send me videos throughout the day of the cars I was looking for. He literally was my personal assistant throughout the entire process. Oh and then he surprised me by delivering it to our house when we bought it. Thank you so so much Mike. You are so pass | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ Henry
    You always make me feel special and you take care of all my needs. always friendly and call me by my name | Read Full Review
    3/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ James
    Customer service was wonderful! Nick Rios is the best sales person we have ever had the pleasure of working with! He worked tirelessly to help us find the perfect vehicle for our family! He answered our many questions with a smile and a cheerful attitude! He made this journey so easy and enjoyable! Thank you so much, Nick! | Read Full Review
    3/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Alek Grzegorzewski
    World Class experience. The staff here was super friends and easy to work with. William was very helpful talking through the process for the financing , warranty, and trade in process. Would recommend William and the Checkered Flag team to anyone. | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ Michael Robles
    Brandon was awesome throughout this purchase. He was upfront and was willing to work with us to get the deal we were happy with. Easily the best car buying experience we've had so far. Edit* While the carbuying experience wasn't the issue, the aftermath was. We were told that another lender came back with a better rate, so we came b | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ chris89topher
    I normally have a good experience, but my car was not fixed. I took it in for a warranty issue and the problem is still there with no resolution. I was told it is normal. It is NOT normal. I was told to drop it off again, but there was no loaner vehicle available for another month, even though I dropped the loaner I had off one hour | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ GABY T
    ASK FOR STERLING!!!!!! I LOVE MY NEW MERCEDES BENZ THANK YOU SO MUCH STERLING !!! | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★★ lacaya johnson
    Nick was by far the most informative and entertaining sale person I’ve ever encountered!! He wasn’t pushy or forceful!! If you’re looking for a car ASK FOR NICK !!!! | Read Full Review
    3/9/2023 12:00:00 AM | Google
  • ★★★★★ Jade Bunnell
    Everything was very smooth from scheduling our initial diagnostic appointment to the actual repairs (they even fixed a recall we were unaware of) and the free shuttle home, Daniel Simmons was a great help. | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ James Adams
    Nick Rios is the best sales person we have had the pleasure of working with!!! His upbeat attitude was a delight! He worked tirelessly to help us find what we’re looking for. He is a true asset to Checkered Flag VW! | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Timothy Lundsteen
    | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Remedios
    The staff welcome us with a smile and good attitude. Knows what he is saying and explained everything. He got a self confidence with regards to his job. | Read Full Review
    3/8/2023 12:00:00 AM | Cars.com
  • ★★★★★ Becky Leftwich
    We love Checkered Flag and just purchased our 6th car from them! This time from Scott Cust at Checkered Flag Volkswagen. Scott was so helpful and patient during our decision process and he truly made the experience effortless! Scott took the time to learn about the used car we were interested in and when we came back to purchase it, | Read Full Review
    3/7/2023 12:00:00 AM | Google
  • ★★★★★ timothy fogarty
    Excellent customer service. Overall the experience was not stressful and outstanding. | Read Full Review
    3/5/2023 12:00:00 AM | Google
  • ★★★★★ Cee Jay
    I’ve officially purchased my 5th VW from Checkered Flag VW in Virginia Beach and it’s all due to the “first class/top notch” customer service provided by Sterling Washington my salesperson! | Read Full Review
    3/5/2023 12:00:00 AM | Google
  • ★★★★★ Kiersten Piccini
    Jay and Sahni at checkered flag were amazing! They helped us look into all of our options and ended up leaving with a wealth of information and a dream car, red carpet style! | Read Full Review
    3/5/2023 12:00:00 AM | Google
  • ★★★★★ Erika Workman
    I was able to get an immediate appointment. When I arrived the team understood my schedule and assisted in my shuttle to and from my appointment. | Read Full Review
    3/5/2023 12:00:00 AM | Google
  • ★★★★★ Liana
    It was quick and easy. Everyone was very nice. Any time I need a new car, my first stop will be Checkered Flag. | Read Full Review
    3/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Erica G
    Just got to meet with Nick Rios and he was beyond helpful. He cared about what I wanted and was not pushy. I appreciate the friendly and patient approach when trying to purchase my next car. Thanks Nick! | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Guilfoy
    Scott was extremely knowledgable and helpful in my car research visit. I will return to Checkered Flag Volkswagen because of his professionalism. | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ Ya-Ya Brodnax
    Mr. Sterling was a very good person to work with he did an incredible job as well as made sure we were good and if we needed anything during the time of buying. Very personable and was a joy to work with! If you need anything please request to work with Mr. Sterling, you will not be regretful at all in your experience of buying a car | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ michael Piccini
    | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ Alex Newey
    Met with Scott to look at some new cars. He was fantastic and very informative and helpful. | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ Stacey Guilfoy
    We haven't bought a vehicle from a dealership in 17 years and to be honest, we were not looking forward to the process of shopping around. Having a pretty good idea of what we wanted but still needing to test drive it, we popped into Checkered Flag Volkswagen on Va Beach Blvd to see what they had. Scott met us in the parking lot and | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ Tisha Foster
    Will!! He was AWESOME!! No pictures. I was too excited to take any. If you go to VW in Virginia Beach, then DEMAND WILL!! I am not easy to impress or make feel comfortable but Will did just that. Touchè Will!! Will maybe a Jedi!! ?? | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Shankar Sethu
    It’d have greatly helped if the charges were explained better. A $197 charge for 70k service wasn’t clarified at all. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Fontanelle
    I’m very impressed with nick rios. This young man of All of the years of buying cars the best experience I have ever experienced great job young man?? | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Josh Frederick
    Amazing experience! Sahni was awesome, and I am digging my new SUV! | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Dion Stith
    Amy was helpful and patient; thank you. Moreover, my vehicle service appointment was convenient, and the work was done well. | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Christopher
    The salesman!! He found us the perfect vehicle!! My husband wanted a Jetta but I was looking for a comparable SUV. He suggested the Taos! Gray was $200 cheaper but no sunroof, so we took the blue one that we test drove. I can't rave enough about our experience. I know exactly where I'm going and who I will request when it's time to g | Read Full Review
    2/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ timothy fogarty
    Outstanding car buying experience and Scott was great to watch out for all of our needs and concerns. Thanks Scott | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Tisha Foster
    The salesman Will!! He found us the perfect vehicle!! My husband wanted a Jetta but I was looking for a comparable SUV. He suggested the Taos! Gray was $200 cheaper but no sunroof, so we took the blue one that we test drove. I can't rave enough about our experience. I know exactly where I'm going and who I "Will" request when it's ti | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Kristin Nimitz
    Sahni couldn’t have been more friendly and helpful as we were exploring options | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Randall
    able to pick my car offline without shopping hassle. Only complaint is the finance manager incresed my intrest rate over the local going rate so they can get a bigger bonus | Read Full Review
    2/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Landon Porter
    (UPDATED) The salesman that helped me find my first car was Nick. He was very helpful and genuine in finding the best car for me. He was also very friendly and a great guy to talk to. I highly recommend him when looking for your new car. UPDATE: After a month of having the car, a ton of very expensive issues have surfaced in the car | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ C.J
    Mr. Scott was great | Read Full Review
    2/24/2023 12:00:00 AM | Google
  • ★★★★★ Kevin
    The service advisor made clear the work I needed performed. Amy Wegner was excellent in pointing out what needed immediate attention and what could wait. | Read Full Review
    2/24/2023 12:00:00 AM | Cars.com
  • ★★★★★ Don
    The primary product specialist that I worked with, Jay, as well as Will and Charisse listened to what I wanted, helped my find the car without trying to steer me into things I didn't want. Kevin evaluated my trade in and provided a generous offer. There was no pressure to buy the car or any unnecessary add ons. They have a selection | Read Full Review
    2/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Frank Bailey
    The primary product specialist that I worked with, Jay, as well as Will and Charisse listened to what I wanted, helped my find the car without trying to steer me into things I didn't want. Kevin evaluated my trade in and provided a generous offer. There was no pressure to buy the car or any unnecessary add ons. They have a selection | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Donnial Durant
    Very helpful and friendly | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Lesa Keeter
    Buying a NEW car is a BIG deal & Sterling helped make the process super smooth! We highly recommend Sterling & the awesome staff at Checkered Flag when you’re ready to get your next car~ no pressure & tons of patience | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Joy Hooks
    Briaana, gave me great service from the start. The service team put in a new battery and i was gone. Brianna again set me up with an appointment for my oil chanf=ge and inspection, in about two weeks, so thanks again for great service. I usually only see you about once a year, and service is always great. I will be bringing cookies f | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Ian Keller
    I have been a Checkered Flag VW customer for 17 years. I've bought 6 vehicles, and today I bought my 7th. I've worked with many folks over the years, some had a lot of experience, and some did not. On the purchase I made today, I worked with Desahni Hairston. He hasn't been with VW for a long time, but he was a real professional a | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Michael Miller
    Aali was extremely helpful and professional throughout the entire process. Highly recommend working with her! | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Klingenberg
    Aaliyah is absolutely amazing to work with! Made the car buying experience seamless! | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ Elisa
    The customer service was top notch. Our representative was extremely cordial and friendly. He made the experience much better. Great place to buy and service your car. | Read Full Review
    2/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Ameenah
    I love that my technician and my advisor are so accommodating in anyway that they can. I especially love that my technician reached out to my insurance adjuster to help with the repair costs. | Read Full Review
    2/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tony C
    did not tell me the actual apr (submitted online finance application before going there) until i got there from maryland. (wasted 7 hours round trip) the finance manager is giving 9.25 apr initially for a applicant with 810+ score which is hilarious. And they dont allow me to use my own finance. lol i ran away and gave up my 500$ n | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ Ranjeev Guliani
    Scott was an amazing salesman. Fast and efficient. Excellent customer service. Above and beyond. Would definitely come back. | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ Sue Rock Tully
    We were looking for a low mileage electric VW golf. After having a couple bad experiences with some other dealers, Brandon and his team were great to work with - particularly as we needed some extra help with this out-of-state sale. | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ Nick Mazula
    the entire experience was great. my salesman Sterling did an excellent job and was highly professional. The manager Gabby found the right model for me in inventory. | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Simpson
    Need a service manager to contact me. Have an issue with my New car and they want me to pay for it. Car has 8,000 miles and they say it needs new tires so to alignment. Vibration was noted around 5,000 miles and when I contacted them in early January they said “we will take a look at it during your first oil change and inspection. Fi | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★★ Todd
    Easy no hassle service..got a loaner no charge..Amy was great keeping us updated ..greatly appreciate the help of are cat.thanks thanks | Read Full Review
    2/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Charles
    From driving in to setting up the request to exit, I was met with very nice and professional personnel. Especially Derrick and Daniel. | Read Full Review
    2/17/2023 12:00:00 AM | Cars.com
  • ★★★★★ D A
    Sterling was great and super professional. Made refinancing our car hassle free and timely. Definitely would recommend coming here. | Read Full Review
    2/17/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Vicente
    Amazing service visit as usual. Derek(ASM) always takes great care of me, Will(Foreman) and techs are the best in town. Everyone at CF VW are top notch. Thank you! | Read Full Review
    2/17/2023 12:00:00 AM | Google
  • ★★★★★ Jenny Baty
    Had the pleasure of working with Sterling Washington today. Sterling was very knowledgeable and able to answer all my questions in the leasing of a new Tiguan. Total transparency in the new method of selling cars. I would like to commend VW on the great service that was provided to me by the whole team. Everyone was friendly and help | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ WaynetheGreat Davis
    Alie was awesome..very smooth transaction. | Read Full Review
    2/15/2023 12:00:00 AM | Google
  • ★★★★★ Cynthia Eaton
    I had a wonderful car buying experience. The staff was very friendly and inviting. Nick Rios was my sales man, and he was courteous and professional. He shared a great amount of information pertaining to the vehicle that I was interested in which I greatly appreciated. I love my SUV, and I will definitely recommend Checkerd Flag VW t | Read Full Review
    2/15/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Montesdeoca
    Nick was very knowledgeable about everything I needed to know from him. I genuinely enjoyed the car buying process which I didn't expect. I very much appreciate the time and dedication their staff put into helping people. I walked away with the best possible car for me, I couldn't be happier. | Read Full Review
    2/15/2023 12:00:00 AM | Google
  • ★★★★★ Ingrid
    Daniel who so wonderful that i do not want anyone else to take care of me when i bring in my car for service. His customer service was an A++++++. | Read Full Review
    2/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Byron Coleman
    Desahni Hairston is very energetic and I can tell he wholeheartedly wants us to get what we want. He went out of his way to satisfy our needs and kept the pressure off of us. | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ ZakenKun
    Came in after a week of touring and checking out many local dealerships. This the only one that didn't try to upcharge or add anything to the out the door prices. Scott was great assistance in narrowing down what worked for me. No services or add-ons were added without it being explained in detail and my approval. Overall best car | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ David Westberg
    Nick did a fantastic job and was very helpful in my purchase. | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ Ada Lazo
    Had a very pleasant shopping experience with Mr. Hairston. He was very patient answering all of our questions. Making sure the cars we were comparing would fit a growing family. From seeing how our double stroller would fit to how our 2 car seats fit as well while having the 3rd row up. | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ Clayton Kanemitsu
    Sahni was great! | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ Nick Mazula
    Just purchased a new car from Checkered Flag VW and it was a great experience. My salesman, Sterling, was highly professional and super helpful. The whole staff did an excellent job and I would highly recommend them for future car shopping. | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ Holly
    The online scheduling process was very user friendly and efficient. I only gave 4 stars because I was not contacted when my vehicle was ready after service. | Read Full Review
    2/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Amanda Lynn
    Our experience was fantastic! Everyone we came into contact with was friendly, knowledgeable and super helpful. And there was never any pressure! Its obvious that everyone here loves their job! | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Douglas Smith
    Excellent service, before and after repairs. Great friendly staff and nice clean facility | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Natasia Pierre
    Five stars for Nick Rios. This young man exemplifies what great customer service should be like. He is very polite, respectful ?? and even though my husband and I were not able to purchase a vehicle from checkered flag Nick treated us the same and we are so grateful to have met him. Thank you Nick. | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Knockout King
    5 stars for Nick. Rios, EXCELLENT CUSTOMER SERVICE, very polite and respectful. Nick went above and beyond for my wife and I. Even though we weren't able to make a purchase. Our decision on a vehicle had nothing to do with this company or Nick however he didn't treat us any different and we really appreciated that so thank you. | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Sergio Lara
    Sahni did a great job good customer satisfaction | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Rodrigo Lara
    Best experience buying a car from Checkered Flag Volkswagen...!!!! Thanks to Sahni the whole process was a breeze and very pleasant...keep it up with the good job Sahni...!!!! ???????????? | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Shelley Cross
    The service was fast, the people were kind and friendly. It always takes 2 weeks to get an appointment which is a bummer. That's a long time to be without a car if it were something urgent. My fault that my inspection expired so I made an appointment 1 year in advance. ?? | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Alyssa Wray
    I had the best experience with Gabby! She was fast, efficient, candid, and reliable. You know how car shopping is- I’d gotten stuck at another dealership for hours, the numbers kept changing, etc… I was in and out of Checkered Flag with my car in barely over an hour. I’ll definitely use Gabby for all our future purchases. | Read Full Review
    2/6/2023 12:00:00 AM | Google
  • ★★★★★ Gretchen Hood
    We bought a used car for our sons through Nick Rios. It was altogether a pleasant experience. | Read Full Review
    2/6/2023 12:00:00 AM | Google
  • ★★★★★ Timothy
    I always enjoy dealing with the service advisors and sales professionals. The process is pretty simple when purchasing a vehicle and for service they worked extensively with my third party warranty company to get my repairs covered. | Read Full Review
    2/6/2023 12:00:00 AM | Cars.com
  • ★★★★★ caitlin sitcer
    Ali was so helpful in getting me in a VW Taos! She worked with my budget to make it work for me, and she made the whole process super smooth. 100/10!!! | Read Full Review
    2/5/2023 12:00:00 AM | Google
  • ★★★★★ Shyanne Correia
    I recently went with my man to purchase my first vehicle. The service that we received from Deshani was amazing! The experience is normally an extremely stressful process, however Deshani made it very easy. Not only easy, but stress free. Since this was my first car, and he asked me enough questions to help me pick out the most perfe | Read Full Review
    2/4/2023 12:00:00 AM | Google
  • ★★★★★ Sergio Lara
    | Read Full Review
    2/4/2023 12:00:00 AM | Google
  • ★★★★★ aj porter
    I just bought a new car from checkered flag and the customer service we received from Desahni was amazing. I wasn’t sure what car I really wanted but I needed a car and desahni figured all of that out for me and I loved the car that he suggested would be best suited for me. It was like he knew exactly what I wanted. He asked several | Read Full Review
    2/4/2023 12:00:00 AM | Google
  • ★★★★★ Mary
    Friendly service people. Made you feel at home. Even tho they did not share their donuts. Buts thats OK. They fixed my car | Read Full Review
    2/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Chris Bures
    My Product Specialist, Scott, was extremely knowledgeable and personable. Made the car buying process very easy. | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Oguzhan Oda
    This VW service is horrible. We were here couple times for the Tiguan problems. We are telling them we are hearing noises from different places. But they never hear those noises I am not even sure if they are driving test. Transmission clearly makes noise but they cant hear it. I am going to post a video here so maybe one of the mana | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Bekah Bures
    Scott made our Volkswagen experience so easy, fun, and quick! He’s very personable and knowledgeable. He was able to answer all of our questions right away and helped us feel super comfortable with everything! | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Renee
    What's not to like! The staff and the efficiency of service is at the top of the list! Would not go anywhere else! | Read Full Review
    1/31/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tayllor Cummings
    Since google won’t let me leave another review… I decided to leave an update. My husband decided to take his VW back… And the service department hasn’t improved. They wanted to put new spark plugs in (they changed them in the last service, guess if you bring your own they forget to put that in their system), and new air filter (it ha | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Suave Villa
    Aali was amazing and supportive of my family’s needs. | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ denny 72958
    Kevin and Brandon were great and super kind and didn’t make me feel pressured at all. 11/10 buying experience | Read Full Review
    1/29/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Marinaro
    Scott Cust helped my daughter with buying her first car. We were both indecisive with which cars we were interested in, and he was very nice, patient, and helpful throughout the whole process. We highly recommend coming to see Scott as he will make your car buying experience a seamless and pleasant one. | Read Full Review
    1/29/2023 12:00:00 AM | Google
  • ★★★★★ angel marinaro
    I had a great experience because of Scott Cust, he was very flexible and made sure I got the right car. He does all of his research to help you out and I can’t imagine a better person to guide you through the car buying experience. | Read Full Review
    1/29/2023 12:00:00 AM | Google
  • ★★★★★ Salvatore
    Great Service, customer support was fantastic, the level of service was top notch. Will recommend to everyone and always come back for all car related items. | Read Full Review
    1/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Charles Francisco
    Jay was very welcoming and helpful throughout my process in buying a car here at Checkered Flag VW. He’s very knowledgeable about VW products and will answer any questions you have with ease. All the other sales associates were kind and hospitable. When you’re looking to have a great buying experience here at Checkered Flag VW, go an | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ Jean-Bertrand Casseus
    My annual service was done quickly and with no issues encountered. | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ Isabel
    My experience here was great! Scott was very helpful and made me feel confident in the car I was purchasing. He was very patient with all of my questions and knew all the answers. He took my specific requests into consideration which lead me to find the perfect car. I never felt any pressure and I am very happy with my experience. | Read Full Review
    1/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Helen Hash
    Came in for safety inspection due in January. Front desk stated that my 20,000 mile checkup would be after 600 more miles and whether I want them to do it now. Was done the same day. Appreciate not to have to schedule yet another apointment | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ shenecka Gibbs
    Aali was very helpful and friendly. Her team was awesome. Thanks for helping me. | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Phill Jones
    Scott was knowledgeable and fair sales person. | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Haddock
    Came in to get a price on selling my car. Scott was attentive and got me a fair price quickly. | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Landon Porter
    The salesman that helped me find my first car was Nick. He was very helpful and genuine in finding the best car for me. He was also very friendly and a great guy to talk to. I highly recommend him when looking for your new car. | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Allen
    it was quick, the staff was friendly. They offered a ride and snacks, the waiting area was very well maintained. | Read Full Review
    1/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ C Scar
    Amy was amazing as were the rest of the staff at the dealership. Please give them all a raise they helped me every step of the way | Read Full Review
    1/23/2023 12:00:00 AM | Google
  • ★★★★★ Brian Hollings
    Great service from start to finish. | Read Full Review
    1/23/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Erhart
    The best experience I had yet buying a car. I was helped by Sterling. Be sure to seek him out if going here for your next car purchase. | Read Full Review
    1/23/2023 12:00:00 AM | Google
  • ★★★★★ Michael Robles
    Brandon was awesome throughout this purchase. He was upfront and was willing to work with us to get the deal we were happy with. Easily the best car buying experience we've had so far. | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Chris Roames
    Communication was excellent | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ David
    Great service! Quality service, reminder notifications, honest evaluation. They truly care about how they treat their customers. Always enjoy my service visits. | Read Full Review
    1/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Diane
    I did not want long for my service. Extremely friendly. Spacious and cozy. A very inviting place to get your car serviced. | Read Full Review
    1/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Brittany Chavis
    Scott was super helpful and kind when we went in to test drive a VW Jetta. He was knowledgeable, and easy going. Thanks for the great customer service!! | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Cat Evans
    Scott provided amazing customer service. He was there from test drive to delivery. I highly recommend Scott for any vehicle purchase. | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ C Scar
    Amazing dealership. Amy helped me out above and beyond what was required. Everyone here is nice and helpful and I wasn’t even buying a car. | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Stallings
    We spoke while getting service done this week on my Jetta and Got a lot of great knowledge on the new vehicles coming in soon . I will be coming back ! Great salesmanship and very professional! Thank you | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Mehul Shah
    | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Desiree Stewart
    Excellent customer service | Read Full Review
    1/18/2023 12:00:00 AM | Google
  • ★★★★★ Elsie Goodman
    DESAHNI WAS AN AWESOME SALESMAN. I recommend everybody goes to see him. Amazing experience!! | Read Full Review
    1/18/2023 12:00:00 AM | Google
  • ★★★★★ Peter
    Super Easy, Friendly had my car ready. They also have a Good Buying Experience with the No Haggle set prices and no added Mark Up Cost. | Read Full Review
    1/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shakia
    Ali was great. She made the process as stress-free as possible. It was great not going to multiple people to close the sale. | Read Full Review
    1/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ Michele Smith
    Great experience. Scott was patient, personable, and not pushy. | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ izzy smith
    Great experience here! Scott was very helpful in making my first car purchase. Thank you again! | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Scott
    I had a great experience getting my first car! Nick Rios helped me as my salesperson. I was happy to be able to trade-in my old car, get help with financing, and get a new car all at one place. Nick definitely made this whole process EASY and STRESS FREE! I am so happy with my purchase! Thank you Nick! | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Michael Dao
    | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Mimi Dao
    Scott’s the best and super patient! | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Malik Saunders
    I worked with Ali for over a week to get a car throughout the whole process she was nothing but kind and transparent about everything that was happening. She went above and beyond to ensure that I not only got the car I wanted but the best possible financing available as well. If your every shopping with checkered flag be sure to ask | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★★ Chris Roames
    Quick and easy! Brandon is a pro. | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★★ Rudolph
    I’d like to find the news of the service advisor in a call back let me know what’s going on with my car | Read Full Review
    1/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ Shakia Cummings
    Ali was awesome!! | Read Full Review
    1/15/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Adalem
    Always a great experience! | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ Karmesha Santos
    Aaliyah was very professional, honest and helpful with the purchase of our 2022 VW Tiguan! Thank you so much for everything! | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ Suave Villa
    Aali was very helpful and always checking in with us throughout the shopping experience. Even ensured we were update on new inventory as they got it. | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ Seth Huthmaker
    Nick was fantastic! Super polite and knowledgeable. The car I was looking for was unavailable, but he set me up to look at the next one that was available to come in. He noted what I was looking for and didn’t try to push me toward something I didn’t want. | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ Isaiah Mitchell
    | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Michael Tarver
    The dealer named Scott is professional and good at his job. He helped big time with me and my wife's vehicle purchase. I recommend him highly. | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Douglas
    Daniel in the service dept was so kind and helpful. Got my car in and out very quickly. He’s a keeper!! Great ambassador for your company. | Read Full Review
    1/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Veronica
    Staff ..everyone is always very nice and accommodating. This pertains to everyone who you come on contact with at the facility | Read Full Review
    1/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Felix Cuellar
    We had Sterling as our sales person and it was just a wonderful experience from beginning to end! I love this dealership because of the no-haggle policy - Makes it a pleasant experience because you know exactly what you’re getting into. Sterling had excellent attention to detail and he stayed in touch with us perfectly until the purc | Read Full Review
    1/11/2023 12:00:00 AM | Google
  • ★★★★★ Madison Morgan
    Always amazing service & Scott was fantastic! Perfect team! | Read Full Review
    1/11/2023 12:00:00 AM | Google
  • ★★★★★ rob Morgan
    Great service at Checkered Flag Volkswagon! ?? Go see Scott Cust???? | Read Full Review
    1/11/2023 12:00:00 AM | Google
  • ★★★★★ kyle kastelitz
    Always friendly staff. Easy to work with and keeps you up to date on when your car will be ready | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ Molly Price
    I am an annoying, indecisive customer and Scott had so much patience with me as we discussed multiple options. I didn’t feel any pressure and was able to take my time making a decision. Thanks to Aali too for helping with all my questions. A great group here! | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Ricky McIver
    Excellent customer service and courtesy staff. | Read Full Review
    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Esther Leiva
    Scott Cust was very helpful and laid back. Thank you! | Read Full Review
    1/7/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Wallace
    Can't say enough good things about the "ev specialist", Jay. Exceptional job went extra mile, including the conversation to keep the experience pleasurable. Kevin listened to my concerns and worked with me on some challenges. Nice to see a dealership focused on the true customer experience. Well done...smooth honest transaction, and | Read Full Review
    1/7/2023 12:00:00 AM | Google
  • ★★★★★ Robert Hulett
    Jakiry was incredibly helpful with getting me all the help I needed. Would suggest going to him directly if you ever show up. He’s friendly, knowledgeable about the cars, and doesn’t care to push you in any direction other than the one that’s best for you. Thanks for all the help! | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Imani Dildy-White
    Fabulous car shopping experience!!! Brandon and Gabby did an amazing job at personalizing my car shopping experience. They prioritized my needs and wants in finding the perfect vehicle for me. I left with no questions, a plan that fits my budget and the car of my dreams. To seal the deal Brandon has awesome stories. | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Chassidy
    Friendly staff and excellent customer service! Love bringing my vehicle here! The facilities are nice and comfortable. They even have fresh fruit for their customers now. | Read Full Review
    1/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Voletta
    We had visited several other dealerships in our search for an EV. Our experience at Checkered Flag exceeded the rest by answering all our questions and concerns. The customer service was exceptional. | Read Full Review
    1/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ Olkaponte Kos
    Excellent customer service, ambience is very nice and friendly, all team is helpful and smiling. Thanks to Michael and Nick for making the whole process of buying a car so easy and customer friendly. Nick is a very personable, knowledgeable sales representative, showed and explained us all of the features of the car and answered all | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Laura Baty
    I thought Nick Rios and everyone was great. This lease was something that suddenly became a need instead of just a goal for 2023 and I thought they were all really accommodating | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Kat Taylor
    | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Herby Correa
    My sales consultant Jay Pichardo at Checkered Volks Was very informative with awesome customer service support and friendliness. I really appreciated his vast knowledge of the process and learned many new things about my vehicle. Great experience. | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Davis
    Check-in was super easy. Derek communicated really well. The loaner process was simple. | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Timothy Goodrich
    Excellent service and helping the buyer find the lowest payment possible. The product manager I worked with, Scott, was absolutely fantastic and helped me find the perfect deal that worked for me and fit my budget. | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Young
    Great buying experience without high pressure tactics. Second time Checkered Flag customer that will return again. | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Madison Land
    Checkered Flag VW was very helpful in our new car buying process! We reached out via phone regarding a car we were interested in on their website. Brandon got back to us immediately and sent us additional info and videos. We met with Brandon the following day to test drive the car and we loved it! Brandon and Kevin helped us through | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Rebecca Mazula
    Great experience with Brandon. Got a good value for my trade in and able to order what VW I wanted as it wasn’t on lot, timely and professional. | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Mike Time Big
    | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ mariaguzman797
    | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Frantz Augustin
    Jay is awesome!!! Best service | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Kimberly
    Again Aali gave us top notch service. This is our third car we have purchased with her and your dealer in the last year. Aali went above and beyond as always. I can’t say enough about how easy the process is with your dealership. Aali thank you again for everything you did for Tim and I we greatly appreciate it. | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Xzayvier Augustin
    I loved it. We got the Electric ID.4. I totally recommend it. But we had to wait almost 6 months. But it was worth it. It is clean and is almost the best car I’ve ever seen. If you want a car, go to Volkswagen. | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Mike Runkle
    Started out as a nice experience. No haggle, friendly people. Was looking like our best car buying experience to date. But then... We discovered the volume knob on the radio was broken. But was assured that they already knew about it and had ordered a replacement radio. They'd call us when it was in and replace it. Which a few | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Sarah Furr
    Daniel did an excellent job of keeping us updated on our vehicle. We were surprised by how quickly our vehicle was fixed and all concerns were addressed. | Read Full Review
    12/29/2022 12:00:00 AM | Google
  • ★★★★★ Walt
    Work that was done was done timely and correct, but not all scheduled work was done as it should have been. | Read Full Review
    12/29/2022 12:00:00 AM | Cars.com
  • ★★★★★ Michael
    Cheerful, informative, and prompt service provided by Brianna and others at the service desk! Excellent shuttle service provided Bryan. Clean and comfortable facility. | Read Full Review
    12/28/2022 12:00:00 AM | Cars.com
  • ★★★★★ Moose Lover
    | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Bryce Snyder
    Great car buying experience with Jakiry! Very helpful and knowledgeable, a great customer experience | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Alexis Lindo
    A year and $4500.00 later, my truck still had every light on the dash. Along with no fluids in it. No oil, no windshield wiper fluid, or even a bit of gas. Which had gas in it during drop off. I called the service manager and general manager with no response back. The service advisor was extremely nonchalant and never called for a fo | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★★ Charles Ingalls
    Scott was very professional and knowledgeable. The entire experience could not have been any less painful. I highly recommend buying from Checkered Flag Volkswagen and their no haggle selling policy. I will never go to a haggle dealership again | Read Full Review
    12/26/2022 12:00:00 AM | Google
  • ★★★★★ Israaa Ramirez
    | Read Full Review
    12/25/2022 12:00:00 AM | Google
  • ★★★★★ Seandelle Hibbler
    Great service and wonderful work, friendly environment. | Read Full Review
    12/25/2022 12:00:00 AM | Google
  • ★★★★★ Andre Popov
    | Read Full Review
    12/24/2022 12:00:00 AM | Google
  • ★★★★★ Carter Abram
    Was very willing to work with me and also did everything in his power to get me the best deal!! He explained everything detailed so there is no surprises. Very happy with my experience with Jakiry!! | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ Timmy Mitchell
    Best car buying experience I’ve had. Jakiry was amazing to work with and made everything make sense. | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ allan dantonio
    Been to a lot of dealerships and this was by far my best experience hands down! Brandon and Kevin were fantastic and answered our 2k questions and never got annoyed! | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ Bruce Heller
    Wonderful experience from beginning to end. Jakiry Beckmiller applied no pressure and provided genuine care for satisfaction. | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Stephen
    I was told that my car would not be looked at for 5 days and was very pleased to hear it was ready for pickup the next day! A bit disappointed at the price I paid and more disappointed by the car wash I got. Would have opted out had I known all they were going to do was get it wet and let it dry out in the sun, leaving a TON of water | Read Full Review
    12/21/2022 12:00:00 AM | Cars.com
  • ★★★★★ Lynette Sledge
    Jay is great. Sahni will be also, especially since he is being trained by Jay. | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Alessia Lay
    Jakiry was incredibly welcoming and enthusiastic as soon as we arrived at the dealership and asked about the best salesperson. We had to take our kids there and stayed past 9 pm, everyone was well taken care of and we l”ended up leaving with a car. Place is amazing, customer service is too and we are happy with the car and our overal | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Brianna Johnson
    Honestly buying my car was a fantastic experience however, God forbid something happen to it. I bought a 2018 jeep compass from here... a month later it leaks oil.. took them days to call me back and they do not offer loaners at all so honestly you are legit screwed if anything happens to the car. They sell a real nice package with e | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Francis Nico Andal
    Friendly and helpful! Make sure you look for her in the dealership! | Read Full Review
    12/18/2022 12:00:00 AM | Google
  • ★★★★★ Nika Quinagon
    Thanks for helping us Alliyah Joy! Made buying car easier than I expected! Way to go girl! | Read Full Review
    12/18/2022 12:00:00 AM | Google
  • ★★★★★ William Avery
    Ellie was amazing!! She made my dreams come true!!! The customer service was TOP tier thank you so much!!!! | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Kerri Kremer
    Scott was helpful, friendly, and not a bit pushy. | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Nathan Lay
    Great experience Jakiry, went out of his way to ensure that our family was welcomed and fully informed! | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Stanley
    Great people, great performances, great prices!thanks for the wonderful experience, everyone was wonderful and such a pleasant surrounding. And a very MERRY CHRISTMAS to all. | Read Full Review
    12/17/2022 12:00:00 AM | Cars.com
  • ★★★★★ Breon
    Amy my advisor was helpful, kept me updated, and fun to work with. The facility is very clean and everyone I encountered was friendly. I was impressed by how organized the service department is - it is run very well. | Read Full Review
    12/17/2022 12:00:00 AM | Cars.com
  • ★★★★★ Judy
    Your customer service reps are always so nice and helpful. The service rep kept me updated on how long the service was going to take which I appreciated to set my time schedule up. | Read Full Review
    12/16/2022 12:00:00 AM | Cars.com
  • ★★★★★ Christian Anthony Torres
    Experience is always good from beginning to end. | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Nye
    Great experience and very friendly staff for sales and service! Scott Cust was my sales associate and he was awesome! Highly recommend! | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Kayla Ware
    Thank You Jay . Very helpful and knowledge of VW . | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Andres Carbacho-Burgos
    | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Beth Thompson
    Jakiry was awesome to work with. He got me in the car of my dreams and made the entire process a breeze. | Read Full Review
    12/14/2022 12:00:00 AM | Google
  • ★★★★★ Zackrealpolo
    Scott was great at all he had to offer and was supposed to do | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Shannon Leonard
    We really appreciated Scott helping us find a VW Atlas. He worked hard and would text us and send videos of any potential cars on the lot that we might like. He’s very down to earth , kind and patient. Thank you Scott for all your help! | Read Full Review
    12/11/2022 12:00:00 AM | Google
  • ★★★★★ janae brown
    Scott was great, he was very informative, patient, answered all of my questions, and most of all the environment was great, clean and welcoming!! | Read Full Review
    12/11/2022 12:00:00 AM | Google
  • ★★★★★ Krista Ross
    Nick was very helpful and not pushy. ???????????? | Read Full Review
    12/10/2022 12:00:00 AM | Google
  • ★★★★★ Anna
    I dropped by last minute on an evening and Brandon went out of his way to help answer all my questions and find a great car! So happy i stopped in thanks again to Brandon and Kevin for all your help! Highly recommend | Read Full Review
    12/9/2022 12:00:00 AM | Google
  • ★★★★★ User
    Abby Witmer is always super friendly and great at getting me checked in and arranging for a shuttle ride back to my office. She even helped we with a question I had about the way my automatic door locks work. I'm kept up on the status of my car and it was returned clean, which is always a plus. | Read Full Review
    12/9/2022 12:00:00 AM | Cars.com
  • ★★★★★ Tiffany Armanniii
    charisse and nick was such a big big help today . great customer service and guidance on what to do while purchasing my next vehicle.. the process was very smooth n detailed ! no hesitation on showing me any/all vehicles i wanted to check out n test drive . HIGHLY RECOMMEND TO SHOP AT THIS LOCATION | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ Heather McCann
    Aali was great with helping me purchase my 2022 Tiguan! She helped me stay within my desired budget and showed me multiple options! | Read Full Review
    12/6/2022 12:00:00 AM | Google
  • ★★★★★ jenn mcneill
    Good morning, My experience at your dealership far exceeded any expectations that i had at all, from the minute I went in and met Sterling I felt like he had my best interest, his willingness to listen and patience with me was amazing EVEN though I couldn’t get the color car i wanted and it was very important i chose another color j | Read Full Review
    12/6/2022 12:00:00 AM | Google
  • ★★★★★ Gina Hossen
    | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Betsy Conner
    | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Gilbert
    Aaliyah joy ayson for the win | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Megan Dilley
    Amy was so helpful and informative on what my car was needing. She was so nice and personable. Very welcoming since this was my first time visiting checkered flag. | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Jesus Vicente
    Best service department in the world. Amazing customer service from the service consultants, top quality of work from the techs. The manager and foreman run a excellent service operation. Thank you Will and Derek Patton for the excellent service. | Read Full Review
    12/4/2022 12:00:00 AM | Google
  • ★★★★★ Jane
    It was great the staff was nice and thoughtful. The service went well. The waiting room was clean and comfortable. They also had coffe for us to drink. | Read Full Review
    12/4/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jerry
    Staff was friendly and prompt. They had records in order and saw that I was a regular customer. Terrific customer service! | Read Full Review
    12/3/2022 12:00:00 AM | Cars.com
  • ★★★★★ Wyatt Peeples
    Amazing experience!! Daniel and the other service advisors are an outstanding and friendly team! | Read Full Review
    12/2/2022 12:00:00 AM | Google
  • ★★★★★ Stephanie Hunter
    Scott was awesome helping us! | Read Full Review
    11/30/2022 12:00:00 AM | Google
  • ★★★★★ Kameran Puff
    Scott was very informative and helpful. I had a great experience and will definitely come back! | Read Full Review
    11/29/2022 12:00:00 AM | Google
  • ★★★★★ Jesselee Jose
    | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Grace Hattler
    My car was having some issues for a while that were hard to diagnose, checkered flag worked with me to figure out the issue and deal with it in the most effective way. Everyone was very polite and nice too. | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Dylan Hudgins
    Just bought a used Tacoma here. Scott went above and beyond in shuffling vehicles around, making time with our schedule, and making sure all details were squared away. We will be back if we have any other needs for sure. 5 star service!!!!! | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Tori harding
    Came in and just walked around not really looking to talk to anyone. When I decided I was ready I had to go and find someone. sterling helped us look at a few cars and responded to all my questions (there were a lot I'm sorry!) he was extremely knowledgeable about the cars. I found a car I absolutely loved but wasn't ready to pull th | Read Full Review
    11/25/2022 12:00:00 AM | Google
  • ★★★★★ aaron cedillo
    Scott helped us out and he did an amazing job. Would definitely recommend him as your sales rep. He’s funny, cool and just all around great guy. Next time I get a car, I’m going back to him! | Read Full Review
    11/25/2022 12:00:00 AM | Google
  • ★★★★★ Vanessa Garcia
    Scott was the best to work with! He helped us find the perfect car for the perfect price super quick and easy! | Read Full Review
    11/25/2022 12:00:00 AM | Google
  • ★★★★★ gabby steinhauser
    I had an amazing experience financing my first car with Nick and Sterling. Sterling was very helpful and informative when it came to any question I had. Nick helped me find the perfect car with the perfect accommodations inside for me. He did everything in order for me to ride out of the lot with my new car that same day!! He provide | Read Full Review
    11/24/2022 12:00:00 AM | Google
  • ★★★★★ Jose Gonzalez
    Had the pleasure of working with Mike Evans (not the wide receiver). He made the car buying experience quick and painless. | Read Full Review
    11/23/2022 12:00:00 AM | Google
  • ★★★★★ Rita
    Great communication, our car was ready when requested. The staff were courteous and clear. The car was clean when returned. | Read Full Review
    11/22/2022 12:00:00 AM | Cars.com
  • ★★★★★ Victoria Hudgins
    Sterling and Scott made purchasing my Volkswagen Tiguan hassle free and an enjoyable experience. The price of the Tiguan was fair and they were very knowledgeable about all of the vehicles we looked at. I will be repeat customer for sure. Thank you! | Read Full Review
    11/21/2022 12:00:00 AM | Google
  • ★★★★★ Fal
    Aali was extremely helpful and I thank her so much for all she did to help me get into my new car! I definitely suggest working with her if you’re looking for a vehicle at Checkered Flag Volkswagen! | Read Full Review
    11/21/2022 12:00:00 AM | Google
  • ★★★★★ Lashay Kelly
    OUR REP SCOTT WAS AMAZING! WE STROLLED THROUGH THE DEALERSHIP (WHILE ON A TEST DRIVE WITH A DIFFERENT LOT..OOPS LOL) HIS FRIENDLY AND WELCOMING VIBE HAD US COME BACK TO CFVW TO CLOSE A DEAL THE SAME DAY! OUR FAMILY THANKS YOU SCOTT! | Read Full Review
    11/21/2022 12:00:00 AM | Google
  • ★★★★★ Pete Kraehmer
    Derek is always courteous and professional, and gets me checked in very quickly. Always offers the courtesy shuttle and makes sure it is on its way. | Read Full Review
    11/18/2022 12:00:00 AM | Google
  • ★★★★★ Ericka
    They worked on my car very quickly. They were excellent with their customer service. I most definitely will recommend them to my friends and family. | Read Full Review
    11/18/2022 12:00:00 AM | Cars.com
  • ★★★★★ Ashley
    I had messaged Volkswagen inquiring about the 2019 Tiguan and Jay ended up calling me to set up a time. From start to finish Jay was on it, very professional and extremely knowledgeable about everything Volkswagen! Thankfully because this was my first Volkswagen since I’ve owned nothing but Toyota’s for the last 25yrs. | Read Full Review
    11/17/2022 12:00:00 AM | Cars.com
  • ★★★★★ Frank McKenna Beach Better Bodies
    Always first-rate efficient service. The experience is also as comfortable as possible. | Read Full Review
    11/16/2022 12:00:00 AM | Google
  • ★★★★★ Katie Wilkinson
    It was a great experience! Thank you Brandon Trujillo for taking the time to help find the right car for us. | Read Full Review
    11/16/2022 12:00:00 AM | Google
  • ★★★★★ Wil Israelson
    Scott Cust did a great job helping me buy my truck | Read Full Review
    11/15/2022 12:00:00 AM | Google
  • ★★★★★ Eric Norris
    | Read Full Review
    11/15/2022 12:00:00 AM | Google
  • ★★★★★ Charmaine Hill
    VW Virginia Beach BLVD. I had an appointment for last Friday- 11 Nov and dropped off at noon as it needs control bushings, wheel speed sensor. Later after drop off my daughter tells me Daniel my advisor stated it needs brakes and would be told the exact price of the breaks on Saturday as I have to ok the charge. At this point they | Read Full Review
    11/15/2022 12:00:00 AM | Google
  • ★★★★★ Melvin Warren
    The service is always great at Checkered Flag VW! | Read Full Review
    11/13/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Williams (ItsMeSlickWilly)
    Mike Evans took care of me, seamless experience and a wonderful looking vehicle I am excited to own. Always enjoy my time at Checkered Flag! | Read Full Review
    11/13/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Gomez
    Scott was great and help me with everything I needed. | Read Full Review
    11/12/2022 12:00:00 AM | Google
  • ★★★★★ Rudy
    Derek and CFVW crew provided excellent customer service. Made sure I understood issues they discovered and got my ok to give them couple days to resolve. He confirmed that repairs were covered under warranty. Kept me informed throughout. I drove car to Richmond from VB after pickup and engine felt and sounded great. Feel comfortable | Read Full Review
    11/12/2022 12:00:00 AM | Cars.com
  • ★★★★★ Shannon
    I am always pleasantly greeted, everyone is helpful and accommodating and the waiting room is clean and pleasant. The courtesy shuttle team also deserves a shout out! Way better than an UBER! | Read Full Review
    11/12/2022 12:00:00 AM | Cars.com
  • ★★★★★ Tracie Meersman
    My salesman Scott Cust was great! He was very patient and kind. Shopping for cars is never a fun experience, especially when the salesmen are pushy, arrogant and take advantage of you. Which has been my experience with other dealerships. The only reason I rate this as 4 stars is because after leaving the dealership, they realized the | Read Full Review
    11/12/2022 12:00:00 AM | Google
  • ★★★★★ Sydnie Noble
    Brandon and Gabby were great! They helped me get an amazing car!! | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Rae Shepard
    THIS WAS THE BEST CAR BUYING EXPIRENCE IVE EVER HAD. MIKE EVANS FROM CHECKERED FLAG VOLKWSWAGEN WAS THE ABSOLUTE BEST AND MADE THE PROCESS SO QUICK AND EASY! | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Russell Rodriguez
    This was the second time my car was in for service in less than a week. I truly appreciate my service advisor's ability to expedite my service repair the second time. | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Desiree Stewart
    Brandon and gabby was very pleasant and helpful they had lots of patience with me I bought a 2021 volts wagon and I love it I will recommend checkered flag VW to anyone that wants yo to buy a new or used vehicle. ?? | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ Sara Berteling
    Checkered Flag Volkswagen provided excellent customer service! Everyone was extremely friendly and helpful | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ Scarlett Villarreal
    It took two hours for my oil change, the staff were very kind. That’s the only issue I had, as well as I wasn’t given a discount for being a veteran. | Read Full Review
    11/10/2022 12:00:00 AM | Google
  • ★★★★★ Diana
    Service writer knowledgeable and timely assistance for my concern. I received excellent service at Checkered Flag VW. The parts and service departments are always friendly and helpful. | Read Full Review
    11/9/2022 12:00:00 AM | Cars.com
  • ★★★★★ dinsun71
    The dealership has had my vehicle for 7 days and just today when I called they asked for details of what the issues are. I filled out details of the issues on their emailed form that they apparently haven't read. No updates, no loaner , no information , no call back and not ETA on when the work will be completed. They also failed to | Read Full Review
    11/9/2022 12:00:00 AM | DealerRater
  • ★★★★★ Charles Hensleigh
    Brought car in without an appointment, check engine light was on, Derrick accepted the car, got the problem solved, and returned it to me in a reasonable period of time, he is always accommodating. | Read Full Review
    11/7/2022 12:00:00 AM | Google
  • ★★★★★ Tim Erxleben
    200 dollars and almost 3 hours for an oil change, never again. The customer service assistant was great but the service is not properly advertised and way over priced | Read Full Review
    11/7/2022 12:00:00 AM | Google
  • ★★★★★ Damon Crawford
    | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Adam Mattison
    Working with Aaliyah was seamless and smooth. Buying a car is always a time consuming process, but she streamlined it, helped with the explanations, and did an awesome job making it easy and comfortable! I have also sold a car with her in the past, and definitely recommend. | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Earl Stacy
    First Great experience in purchase. Jay is cool. | Read Full Review
    11/5/2022 12:00:00 AM | Google
  • ★★★★★ Paul
    Service has been consistently efficient, thorough and always with a smile in a comfortable atmosphere with coffee and hot chocolate at hand (freebies). | Read Full Review
    11/5/2022 12:00:00 AM | Cars.com
  • ★★★★★ Yang
    The service advisor is very helpful, patient, and polite. Check details, ask questions to make sure I am aware of what is going on. Great service. | Read Full Review
    11/4/2022 12:00:00 AM | Cars.com
  • ★★★★★ Clay
    Service advisor, Amy, was great. Knowledgeable, focused and responsive. Replaced FOB battery quickly and addressed the intermittent “engine stop function.” Great job! | Read Full Review
    11/4/2022 12:00:00 AM | Cars.com
  • ★★★★★ Sam Fusaro
    Scott was extremely professional, honest and helpful through the entire process. The best car buying experience I’ve ever had. Gabby was very knowledgeable and helpful as well and never pressured us to purchase more coverage than we desired. The inside of the dealership was amazing. In the future, we will definitely be recommending C | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Lassig
    Scott Cust got us into our new Volkswagen and the process couldn’t have been easier! Excellent service from a great dealership! | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ jesica angelo
    Sterling was great throughout the whole process! When showing the car he walked through the outside and explained everything. Opened all the doors and the trunk to show the inside. He explained the dash and infotainment center prior to the test drive. He is approachable and easy to talk to. Definitely made the entire process painless | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Lyric D
    HONEST OPINION! Would give it less than 0 Only given two stars because our sales associate Brandon Trujillo was a pleasure upon entry and assisting, But not so much from Gabby Alfieri, her sales tactics were manipulative and quite frankly all over the place , Me and my fiancé went looking for a grande Cherokee 2018 and was stuck betw | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Michael Barclay
    Derek was awesome! | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Gina Northey
    My tire was loosing air pressure and they got me in quickly and finished the job quickly | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Paul Somogyi
    Professional personal service with a smile goes a long way to start off on the right foot and VW's personnel are well trained to do precisely that, paying courteous attention to details and providing 5-Star attention along the way. | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Aliya Butler
    Thankful for Nick & Kevin. Ask for Nick Rios if you want all your needs met. They’re the best! | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Andre Ricks
    First I have to say that checkered flag Volkswagon, has given me the best car buying experience of my life. And I’m sooo serious. I would recommend them to any and all I know. I was looking for a accord sport, and they delivered in full, I showed a interest on one they had on the lot. I received a video of the car and the saleswoman | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ TADA CHOREO
    Scott Cust was a pleasure to work with- Selling our VW was a breeze! He was efficient, friendly & knowledgeable throughout the entire process. | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Terron Hill
    | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Sharika
    Nick Rios was amazing. He was so helpful. He explained everything in detail. He was patient and took his whole day to help me choose the right car for my needs | Read Full Review
    11/2/2022 12:00:00 AM | Cars.com
  • ★★★★★ Curtis
    The representative was very helpful, knowledgeable and professional from the moment I was approached, and kept me informed throughout the day till I picked up my vehicle | Read Full Review
    11/2/2022 12:00:00 AM | Cars.com
  • ★★★★★ Larry D
    Had a great dealership experience, highly recommend anyone searching for a new vehicle to check them out. Ask for Michael Evans, you won't be disappointed!! | Read Full Review
    11/1/2022 12:00:00 AM | Google
  • ★★★★★ Jordan Pinnix
    AALI WAS EXCEPTIONAL. She got me all of the information, kept it fun and was very engaging. | Read Full Review
    11/1/2022 12:00:00 AM | Google
  • ★★★★★ Sara
    my experience was great! Aali was very helpful and got me exactly what I wanted. Would definitely recommend anyone to go to Checkered Flag Volkswagen. | Read Full Review
    10/31/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jeremy
    Daniel was AWESOME. I have had a few experiences over the last couple years where I refuse to have my vehicle serviced for simple routine things like oil change/ tire rotation and being asked if I’m dropping it off or staying. If I chose to stay I’m told it will take roughly 4 hours to change oil due to “we are down a few technicians | Read Full Review
    10/30/2022 12:00:00 AM | Cars.com
  • ★★★★★ Ivan
    To the point, and easy to work with your service desk. The shuttle service is also very convenient. Abby for President! | Read Full Review
    10/30/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jessica Huynh
    Great process with Scott!! Knowledgeable, helpful, and friendly! Call him if you want a VW! | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Janice Seale
    Great experience with Brandon Trujillo. He was very professional and made sure all our questions were answered. Thank you!! | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Cody
    Brandon Truillo did a great job. I recommend buying a new vehicle from Checkered Flag Volkswagen. | Read Full Review
    10/29/2022 12:00:00 AM | Google
  • ★★★★★ Steve H
    Checkered Flag made the car buying process simple, streamlined, and fair priced. Aali was a superstar as a sales rep and did the entire spectrum of the buying process from test drive to final paperwork. She is a pleasure to work with and highly recommended!! | Read Full Review
    10/29/2022 12:00:00 AM | Google
  • ★★★★★ These People
    My sales agent was Michael evans and I just wanna say thank you for all of your help and time ,I am very happy with my purchase from this checkered flag of a 2017 Hyundai voloster and I will be back years to come most definitely!!! Recommend this place heavy an get with Michael if y’all fr wanna car!!!!! | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ Sharika Ebron
    I must say this is my first time buying a brand new car. I am so grateful for the beautiful staff they have. From Gabby and Mike thar helped me get a better deal than my bank offered. Then it goes to my boy Nick Rios who helped me for hours to decide the best car for me. He went over everything in great detail and helped me understan | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ John
    The dealership is clean and very well maintained. The service waiting area is warm and comfortable. The service experience was friendly and professional. The service advisor explained everything, Great experience! | Read Full Review
    10/27/2022 12:00:00 AM | Cars.com
  • ★★★★★ Peter Martinez
    Aaliy was great during the whole car buying experience! She stayed late for me and was able to answer all my questions. She was super nice and spoke highly of checkered flag! | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ Maggie Hughes
    Easy peazy! These people made the process go quick, didn’t waste a second of my time and gave me what I was looking for! Thanks Aaliyah!!! You are the best! | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ Benjamin
    Staff is always friendly and makes you feel welcome. Also, I don’t feel like I’m being overcharged for services or being pushed for unnecessary repairs. | Read Full Review
    10/25/2022 12:00:00 AM | Cars.com
  • ★★★★★ Bailey Fifield
    Being a first time car buyer, Aali did an exceptional job helping me find the best car for my needs! through out the entire process she helped me understand every step, and worked every day to get me the best experience possible! | Read Full Review
    10/24/2022 12:00:00 AM | Google
  • ★★★★★ Erik Neil
    Scott was great, no pressure sales, knew the answers, helped us get the car that was right for us. | Read Full Review
    10/23/2022 12:00:00 AM | Google
  • ★★★★★ Jacob Fernbach
    | Read Full Review
    10/23/2022 12:00:00 AM | Google
  • ★★★★★ Erica Diller
    If you are wanting a quick, hassle free experience look no further! Nick Rios helped me lease my new Atlas and he made the process so easy and straight forward. I don’t think I have had a better experience at a car dealership. | Read Full Review
    10/20/2022 12:00:00 AM | Google
  • ★★★★★ Kenneth
    Always great service from Abby and Derek. Informative, polite, great updates. Always an easy and quick pick up and drop off, any issues I get a call right away. | Read Full Review
    10/19/2022 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Velazquez
    I had the privilege and honor to have been helped by Miss Aali. She was very charming, funny, knowledgeable, helpful ….. a true Godsend. She worked with me and provided me with the best possible outcome. Her professionalism is top notch. I’m a loyal VW customer because of Aali. | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Brian Greene
    Nick at Volkswagen is truly wonderful!! He is a person you definitely should go see for a new car!! | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Ghia
    Daniel Simmons provided exceptional customer service. Service personnel promptly met me upon arrival and quickly took my vehicle in for service. | Read Full Review
    10/16/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jane
    Everyone friendly and ready to help, clean facilities. Like knowing my car is in good hands and the problem will be taken care of. | Read Full Review
    10/15/2022 12:00:00 AM | Cars.com
  • ★★★★★ Cody Buhler
    Highly recommend purchasing from this dealership. Mike Evans was very friendly, knowledgeable, and attentive. Be sure to ask for him is you’re looking for a new VW in Virginia Beach. | Read Full Review
    10/15/2022 12:00:00 AM | Google
  • ★★★★★ Kathleen
    Scott my sales associate and Kevin the manager were extremely professional and great to work with during the purchase of my new Volkswagon Taos. They both made the process easy and pleasurable! | Read Full Review
    10/15/2022 12:00:00 AM | Google
  • ★★★★★ Austin E.
    Super quick, professional service. Wonderful experience? | Read Full Review
    10/15/2022 12:00:00 AM | Google
  • ★★★★★ Esther
    Abby or Derek has been my service writer each time i needed work done. They work so hard to get my Jetta out in one day.They are very professional and nice | Read Full Review
    10/13/2022 12:00:00 AM | Cars.com
  • ★★★★★ London
    Times have changed. Where are the skilled technicians they really understood their training? They’re hard to find. My service advisor took too long to provide feedback on my vehicle while in service. The text messages she sent were confusing. The dealership doesn’t appear to lacking technicians. I don’t understand why my vehicle was | Read Full Review
    10/12/2022 12:00:00 AM | Cars.com
  • ★★★★★ Alexis Marie
    Nick Rios was very courteous, hospitable, and welcoming. During our time there we felt comfortable and not preyed on like how it usually is with sales representative. The process was smooth and the overall environment of the dealership was laidback yet professional. | Read Full Review
    10/9/2022 12:00:00 AM | Cars.com
  • ★★★★★ Thomas
    I thought that the staff were very personable and friendly staff. I didn’t have any issues besides getting a shuttle to work. I had to call an Uber after waiting for an hour for the shuttle and was late to work. | Read Full Review
    10/8/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jorge Cintron
    Great experience ! Nick Rios thoroughly explained all of the details and was super friendly. Me and my wife felt very welcomed and we’d reccomend seeing Nick to anyone looking to purchase a VW or any vehicle | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ allan dantonio
    Been to a lot of dealerships and this was by far my best experience hands down! | Read Full Review
    10/7/2022 12:00:00 AM | Google
  • ★★★★★ n davis
    Nick the car salesman has done an amazing job. We were greeted with welcoming arms, he has given us great hospitality! The best ive gotten in a while. He has made our car search experience feel like a breeze! I highly recommend! | Read Full Review
    10/6/2022 12:00:00 AM | Google
  • ★★★★★ Christina Jonas
    Aali was awesome! Even though I popped in on a busy day, I was able to get more information on a new car. No haggling necessary! Great, bubbly personality. Very helpful via text messages! | Read Full Review
    10/4/2022 12:00:00 AM | Google
  • ★★★★★ Danny Jonas
    great car dealership with a friendly and knowledgeable staff. Our sales advisor (Aali) also has a magical touch and somehow got our car in 2 weeks earlier then advertised and had us riding in style in no time at all. | Read Full Review
    10/4/2022 12:00:00 AM | Google
  • ★★★★★ Christina
    Aali was very welcoming and up front! Even though she was busy, she took her time to pay attention to whatever I was looking for in a new vehicle. I brought my husband with me as backup, but as soon as Aali understood that it was car shopping for me, she said, "Oh, I should be focusing my attention on you!" which was EONS better than | Read Full Review
    10/4/2022 12:00:00 AM | Cars.com
  • ★★★★★ Ellen
    The staff is friendly and easy to communicate with regarding updates on your car. The facility is clean and welcoming. | Read Full Review
    10/3/2022 12:00:00 AM | Cars.com
  • ★★★★★ L.A. Brown
    It was a pleasure working with Brandon Trujillo! Professional, attentive and very knowledgeable. I will highly recommend him to friends and family! | Read Full Review
    10/3/2022 12:00:00 AM | Google
  • ★★★★★ Bobby Angelopoulos
    | Read Full Review
    10/3/2022 12:00:00 AM | Google
  • ★★★★★ Sherri Nixon
    Scott, was very helpful and patient with us. Very knowledgeable. Great job. | Read Full Review
    10/3/2022 12:00:00 AM | Google
  • ★★★★★ Peter
    Customer service reps were very professional. Received great interaction from the representatives regarding status of work required. I will definitely come back! | Read Full Review
    10/2/2022 12:00:00 AM | Cars.com
  • ★★★★★ Gary Williams
    If you are shopping at any Checkered Flag, you need to see Scott Cust!!! He is the best in the region. Seriously, go see him! He is at the VW Location, but he can get you inventory from any of there stores. | Read Full Review
    10/1/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Williams
    Scott did a great job, he made the car buying process easy and seamless! Best car buying experience by far! | Read Full Review
    10/1/2022 12:00:00 AM | Google
  • ★★★★★ Angel Sierra
    Mike provided great customer service, was knowledgeable in all VW products and made my wife's car purchase easy and smooth! | Read Full Review
    10/1/2022 12:00:00 AM | Google
  • ★★★★★ J C
    I had a great experience with CFVW until financing letters started cluttering my mailbox. They gave me a great value on my trade in. Everyone is nice from sales to service, and I’m happy with my new vehicle. What is frustrating is I walked in with financing and made it VERY CLEAR I did not want my credit pulled. They did it anyway. T | Read Full Review
    10/1/2022 12:00:00 AM | Google
  • ★★★★★ Katrina McGrath Hoffman
    Mike was amazing. After working with many other dealerships in the area I am convinced Mike at VW Checkered Flag is the best! He worked very hard getting me the exact car I want. I couldn’t be happier :) | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Tammy Lindsay
    Had such a great experience with Scott! He went above and beyond to help me. He answered all my questions and was so caring. It was a pleasure working with him. I highly recommend asking for Scott!! | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Boosted. .Turdy6
    Went there with bro to get a oil change on his car, next thing I know I’m buying a brand new car lol. Jay helped me out big time and hooked me up with a 2023 gli. His service and word do not disappoint, definitely hit up if your looking for a car! | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Hawk Vargas
    Very knowledgeable about the things we we’re talking about and all around very helpful and funny people there | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Lyndsey Allison
    Sales rep responded to my texts offered to get me ride to pick up my car. He explained what was done to my car. | Read Full Review
    9/28/2022 12:00:00 AM | Cars.com
  • ★★★★★ Erik Neil
    Abby was great to work with, well-informed and polite. Before I got to her however I had a very negative experience. The person who answered the phone really was not properly trained and scheduled me for an oil change and check up at the Honda location when in fact I had explained a different issue that required examination by a VW m | Read Full Review
    9/28/2022 12:00:00 AM | Google
  • ★★★★★ Logan Whittington
    Scott made buying my Golf an enjoyable experience! Definitely check out Checkered Flag for your next VW & ask for Scott. | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Whitmire
    The service team was very courteous and kept me informed of the status of my vehicle. | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Maria Lake
    Aaliyah is amazing! Super helpful , knowledgeable and she gave amazing customer service. She made the whole process easy and I didn’t feel pressure to buy. | Read Full Review
    9/26/2022 12:00:00 AM | Google
  • ★★★★★ Jon Allen
    Perfect from start to finish! They even remembered who I was from the last time I was there! | Read Full Review
    9/26/2022 12:00:00 AM | Google
  • ★★★★★ Troy Denson
    | Read Full Review
    9/26/2022 12:00:00 AM | Google
  • ★★★★★ Kim
    Scott, at Checkerd Flag Volkswagen was a pleasure to work with from the beginning to the end of buying a new car. Best car buying experience ever. | Read Full Review
    9/24/2022 12:00:00 AM | Google
  • ★★★★★ Ruth Virgilio
    We had gone to Checkered Flag earlier in the week and looked at cars where we met with Scott. He showed us a vehicle and explained all the features. That day we had another engagement but he gave us his number and we went on our way. Today we made an appointment with Scott and found the car that we had been searching for, unbeknownst | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Pablo Pallás
    Great costumer service. 10/10, if I need a car would come again. | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Ken Virgilio
    If your looking to purchase a car or just want to ask questions about purchasing a new or used VW Scott is the individual you want to talk with. He is honest, straight forward, and patient. Scott, thank you for all your help. And for checkered flag VW, upgrade your WiFi router. | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Jimena Pallás Enguita
    Nick Rios was amazing and super nice to us. If you ever need a car I would absolutely ask for him! | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Caleb Black
    Scott and Nick were extremely helpful and informative | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Andrea
    Amy was very helpful and friendly. She ensured my vehicle was out on time and an additional issue was resolved during my appointment. | Read Full Review
    9/22/2022 12:00:00 AM | Cars.com
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