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★★★★★ Ginny Kuklewski

Shopping at Checkered Flag VW was a breeze. We were able to do a lot of the preliminary paperwork in advance and met Samantha at the dealer to do the test drive and finalize the papers. Samantha was SPOT ON. She took her time and showed us lots of the ins and outs of our our 2025 Atlas. I would highly recommend her. | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Vincent Naimo

Purchased a car today. Linda Hummel made it a smooth and easy process. Highly recommended. Its November 2024 and they still offer excellent service, another 5 stars if I could. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Ken Mehl

No pressure sales and inviting showroom. Samatha was our sales person and she was very nice, personable, and cared about what we were looking for. We bought a used vehicle with technology we weren't familiar with and Samatha spent a couple hours teaching us how everything worked. She is very patient. Samantha and Paul, the sales m | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ brandon fitch

I purchased a used 2019 F-150 from this dealership just over a year ago. For the most part it was an average transaction. Unfortunately there were quite a few shortcomings from this dealership. To start, after spending $2k on the ceramic coating, my vehicle was returned with dog hair and dust on the dash, on the carpet, and even in t | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Kathyrn Hill

Everything went smooth Scott cust was awesome helped me with everything I needed and was very informative | Read Full Review

11/11/2024 12:00:00 AM | Cars.com

★★★★★ alexis parker

The customer service was great and the environment was very friendly and welcoming | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Sandra N.

Best car buying experience ever from beginning to end! Lauren was a joy to work with. She was so sweet, patient, and did everything she could to help me find my perfect vehicle. The entire staff including the manager was so friendly during the signing process answering any questions I needed, I felt so comfortable and that they reall | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ brittany wilder

I ended up buying my Jeep in January from this dealership. This was my second time buying from checkered flag and the sales team both times were amazing! At Checkered Flag Volkswagen again the man who sold me my Jeep was great! He explained the maintenance package very well! But I am here to review my experience with their Service De | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Brianne

Scott was super helpful and made the process super easy! | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ william ahl

Scott worked with me on trading in my VW Beetle. Worked tirelessly to find the vehicle that not only met our needs, but our price range. Went to another Checkered Flag location and personally brought it back so it wouldn't get sold out from under us. Exceptional service, super friendly, and had a smile the entire time. His manager wa | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Patrick Gooley

Scott provided excellent and professional service today. Thank you for all your help Scott! | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Michael Cynar

Excellent customer service with Scott! | Read Full Review

11/2/2024 12:00:00 AM | Cars.com

★★★★★ Daphne Whitmire

Excellent customer service | Read Full Review

11/2/2024 12:00:00 AM | Cars.com

★★★★★ Tammy Cynar

Scott was amazing with the sale of my Atlas! Very helpful and informative. Highly recommend buying a car with him! | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Trinity

Nick was extremely helpful and so nice. Truly went above and beyond. Give this man a raise?? | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Mike C

Scott was friendly and helpful and helped us expedite the sales process quickly and smoothly | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Jequr

Nick was the best, super helpful and super fun to talk with! All around amazing experience! | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ waltershivers

my wife still does not have her car back. It is super awesome paying for a car that she never gets to drive. Absolutely never getting another VW. and NEVER going back to any of the Checkered Flag dealerships. | Read Full Review

11/1/2024 12:00:00 AM | Cars.com

★★★★★ Tuixity Coleman

I have been searching for THE right car and today I found it. I came in today and the associate Nick was extremely helpful and most importantly sold to me with integrity. Get your car here!! | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Robert German

Would not recommend purchasing a vehicle from this dealership as they have no interest in selling them nor do they communicate. On 8/30 I inquired about a truck for sale listed on line and sitting on the lot with the for sale sign and pricing. I was told I could not test drive the truck due to needing an inspection, which is understa | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Emily Martinez

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10/26/2024 12:00:00 AM | Google

★★★★★ Keira Yates

Aali was great, sold me my first car! | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Joy Rayfield

Nick was awesome to work with! So glad he welcomed us at the door when we came to look for a new car! Nick was able to answer all of my questions and he was so nice to take the time we needed to make sure we were getting the right car for our family! | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Berkley Rayfield

Nick was the best in sales that we have ever worked with! Thanks for the help! | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Leonard Pryor

When things didn't meet my expectations the service team was very responsive and did a great job correcting it. Cassidy went out of her to make sure things were done to my satisfaction. Good experience. | Read Full Review

10/26/2024 12:00:00 AM | Cars.com

★★★★★ Fiona Alijahn

Daniel Simmons had impeccable customer service. He was polite, pleasant and extremely professional. Thank you Daniel, work ethic like yours will keep me a Checkered flag Volkswagen customer!! | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Matthew R

Everything. Especially my sales contact Aali. She’s was super friendly and very knowledgeable, also knows how to make the transaction experience amazing. She did not try to push me into something else u like a lot of other competitors out there. A+ to Aali. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ walter shivers

I have decided that every day that my wife does not have her car I will take 2 minutes out of my day to write a negative review. I definitely would not recommend to anyone. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Captain Helios

Scott was extremely knowledgeable and answered any questions or concerns I had as well as making the buying process easy and fast. Would recommend them 11/10. | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Erica Varesko

I had a fantastic experience with Scott! He was incredibly attentive and informative throughout the entire process. He took the time to answer all my questions and made sure I was comfortable with every detail. His helpful and straightforward approach made buying my car stress-free and enjoyable. Highly recommend working with him!" | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Alvin Brathwaite

Best car buying experience ever! We initially started with Jakiry and he was amazing, extremely professional and knowledgeable. Let me tell you about NICK...great personality and insanely knowledgeable with VW vehicles and gave honest comparisons of other brands. Nick was clearly genuine and hilarious. He took the dread out of car bu | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Sha

The car buying experience I had 2 years ago was great, however everything after was absolutely horrible. I ended up selling the vehicle after 2 years due to various issues but mainly issues with scheduling service for my vehicle. I purchased a brand new vehicle with this dealership and had nothing but issues. Having to schedule an oi | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Blop

Very friendly environment and they work to make you happy. | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Jaryd Lloyd

William was a great product specialist. I came in and thought I knew what I wanted but ended up not liking the vehicle. William was patient and helped me find other alternatives that would suit be better and even helped me find cars at another checkered flag lot. William went above and beyond the call of duty and I'm glad he was pati | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Catherine Campbell

Daniel and Dylan are so professional. My check engine light came on, I got an appointment quickly. Daniel even helped me get a rental car. The issue with my car was minor and they got it back to me the next day. It's great to work with this team. | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Reginald Crawford

Aali was amazing......made the process seamless. Thank you so much | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Callum Manaton

Sold my car to Checkered Flag Volkswagen through Scott - amazing experience and gave me the price I was looking for! Highly recommend! | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Jane White

Everyone is friendly and helpful. Even when dropping my car in the morning which is a hectic time for the service department, Jay was friendly, efficient and knowledgeable. He made the check in process , arranging for a ride to my office, updating me on the status of my service and explaining the recommendations in a clear, concise m | Read Full Review

10/11/2024 12:00:00 AM | Cars.com

★★★★★ Danyell holmes

Nick did awesome visit was filled with laughs and good vibes highly recommend | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Lysha Shired

Nick was an awesome car salesman he was filled with joy and very honest with me during the sale i would recommend him to everyone | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Patrick Cabrera

Huge shout out and thank you to Scott at Checkered Flag Volkswagen for making the process of trading in a lease to purchase another vehicle a smooth, easy, and stress free transition! From walking in knowing nothing to leaving behind the wheel of a new vehicle with all question answers and no questions left to ask! 10/10 would recomm | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Chelsea Cabrera

Our product specialist/Sales advisor Scott was awesome to work with. Very patient and knowledgeable. I recommend seeing him for all of your future new or used car needs | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Mo booth

This is the worst dealership I have ever dealt with. They lie about their warranties, and their service department is incompetent. The sales department talks you into getting warranties that the dealership does not honor. I will never use this dealership or buy another Volkswagen. Don't go to this dealership to buy a car. The service | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ aliyah jackson

I recently purchased my first car, a Jetta, from William Miller, and I couldn’t be happier with the experience! From start to finish, William was incredibly kind, patient, and attentive to my needs. He took the time to understand what I was looking for and made sure I found the perfect car. His professionalism and knowledge made the | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ David Hannah

Good communication | Read Full Review

10/3/2024 12:00:00 AM | Cars.com

★★★★★ Brian Gorham

I had a great experience with Checkered Flag Volkswagen. My sales associate Lauren was helpful and friendly, but not pushy. I already knew what vehicle I wanted, and she worked to make the process to purchase it a breeze. All in all, I got a fantastic deal on a 2019 Leaf to replace my 2012 Prius, and I couldn't be happier with the | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ Emily Carpenter

Samantha was amazing! She took time to help us understand the process, work through different trim levels and take us on a thorough test drive. She was incredibly knowledgeable! I’d recommend her to anyone! | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ Angela Volo

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9/30/2024 12:00:00 AM | Google

★★★★★ Jen Nease

I had a great experience at VD dealership, Aali who helped us in purchasing an SUV, she was extremely amazing and helpful. Experience was amazing. | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ no name no last name

Lauren and aali was excellent good customer service | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Jake Faulkner

Lauren was great and walked me through the whole process. I really appreciated how they took into account the paint protection film and ceramic coating when evaluating my vehicle to get me the best price on it. Will definitely be coming back! | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Kevin Taylor

They were able get the repairs on my Golf covered under warranty after a major failure, thank you Victor, Derek and Daniel | Read Full Review

9/21/2024 12:00:00 AM | Cars.com

★★★★★ Rita Holmes

Everyone was very helpful and friendly. Informed me of any problems. | Read Full Review

9/18/2024 12:00:00 AM | Cars.com

★★★★★ Lynn Jones

The Checkered Flag process is unparalleled, and so are the employees! Thank you to Aali, who carefully considered my needs and preferences and helped me choose the perfect car for me while having the best car buying experience! I requested a lot of details and Aali was able to gather all the data I needed to make an informed decision | Read Full Review

9/18/2024 12:00:00 AM | Cars.com

★★★★★ Caroline Alterman

Scott Cust was kind and efficient in processing the sale of my vehicle. Highly recommend doing business with him. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ BRENDA CRUCIANI

I am so disappointed. I dropped my car off on a Tuesday and come Wednesday I can’t get in contact with anyone on the service department to get a simple status on my vehicle. I attempted to call over 7 times, left multiple messages and because the answering service is as not in-house, they continued to tell me that they had reached ou | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ JuanLuis Martinez

AMAZING AMAZING, you want to purchase a vehicle or trade in you need to talk to SCOTT CUST, super knowledgeable, friendly, over the top customer service, and puts your best interest first. why this guy is not running his own branch at checkered flag Volkswagen is beyond me, 100 out of ten recommendation | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ S. H.

Overall negative experience. | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Walter

I would absolutely suggest buying a car from this place if you like driving loaner vehicles more than you like driving your own car. In the 14 months since my wife bought her car she has driven a loaner vehicle 7 months. And counting. No resolution in sight. I don't know if this place is a joke or a nightmare. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Frances Coffin

Aali was wonderful!!! | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ BRENDA CRUCIANI

I am so disappoint. I dropped my car off on a Tuesday and come Wednesday I can’t get in contact with anyone on the service department to get a simple status on my vehicle. I attempted to call over 7 times, left multiple messages and because the answering service is as not in house, they continued to tell me that they had reached out | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ darryl.smithey

The service department is terrible. I’m active duty military and usually have my spouse bring the car for oil changes. After the 20K mile oil change the oil light started coming on before the next oil change. By the 40K oil change the oil light was still coming on and we made an appointment and was told the engine was leaking oil and | Read Full Review

9/12/2024 12:00:00 AM | Cars.com

★★★★★ Andrew Edelblute

I will never buy a car from another dealership and I have bought about 10 cars. My car buying experience was a 10/10 but the service team here is some of the best of the best! Dylan Lantz is a gem! He constantly goes above and beyond to make sure you have a 5 star experience. He isn’t even assigned to my account! Give this guy a rais | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Daniel Wiggin

Lauren with Checkered Flag Volkswagen changed my perception of car dealers in the local Hampton Roads area completely, for the better!! She was respectful, upfront, helpful, and honestly through the entire process. After an absolutely awful experience with Priority Honda in Chesapeake last year I vowed to never purchase from a deale | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Kristopher Netemeyer

Incredible experience. I loved the vibe of the sales floor with the retro VWs being displayed. Lauren was extremely helpful with helping me upgrade to a 2019 GTI. Will definitely be back for future purchases! | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ sartusa

This dealership goes above and beyond to assist our Military customers here at OMSC! Dana Cuenca is very personable, and kind! 10/10! :) | Read Full Review

9/5/2024 12:00:00 AM | Cars.com

★★★★★ jeff beckett

Aali always takes care of the little details. Repeat customer very happy with her service!! | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Tara Allen

Making a decision on a new car is VERY hard for me and I needed allll of the options, I also don’t like being at the dealership for longer than an hour. Scott made all this possible, he was patient, honest and very knowledgeable. Not to mention- he found me the vehicle at the price we wanted!! | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Ashley Beckett

Ali is the best! | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Robyn Spencer

My husband and I went into Checkered Flag VW yesterday, only to look at and test drive the 2024 Atlas. If I’m being honest, I’d rather have oral surgery without sedation instead of “car shopping”…. Or even looking for that matter! We were pleasantly surprised that our whole experience exceeded our (my) torturous expectations! We were | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Maggie McClenny

Scott was extremely friendly and a pleasure to work with! | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Richard Bisciaio

Nick, Was an outstanding salesman and was very helpful during the process from beginning to end. Would recommend him to anyone buying a car. Great conversations and made the time go by. | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Sami Hajal

Nick Rios, Thank you for taking care of us & exemplary treatment to customers.. just got our second VW, great people, great service. | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Fredrik Åkerman

Good service! | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ William Mellen

Professional and courteous service. | Read Full Review

8/31/2024 12:00:00 AM | Cars.com

★★★★★ Ashley Davis

My experience at CF VW was nothing shy of great. Nick greeted me and was very attentive to my needs and showed me only what I asked of what he felt might fit the criteria I inquired about. While on test drives he was very personable and made me forget that I was looking for a vehicle. It felt as though I was out for a drive with a bu | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ kylie more

I had an outstanding experience with Scott Cust! He contacted me with a strong offer to buy my car, demonstrating speed, thoroughness, and honesty. He provided the best price in the area and valued my time. I highly recommend Scott for buying or selling a vehicle—he's straightforward and reliable. | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Zymere Holman (zy)

Scott made our selling process really easy for us. 10/10 | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Amy Music

Pedro Orta at Checkered Flag Volkswagen on Virginia Beach Blvd. made the buying process easy and fast. He was always asking if we needed anything and the paperwork was simple. Talking with one person instead of through a person was very streamlined and efficient. Make sure you go see Pedro to get you a nice new car. | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Sumayah Freeman

Nick was very respectful and kind and polite and he helped my sister Tia get a new car we think him so much | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Trinity Freeman

He was really good and respectfully we love him | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Tia Person

Nick was awesome , I highly recommend | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Kerry Whitehouse

Scott C is amazing to work with fast, easy and efficient! | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ E Whitehouse

Scott Cust was terrific to work with, and we will on future car purchases as well. Definitely recommend! | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Matthew Beckham

Scott was fantastic! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Emma Brown

Checkered Flag Volkswagen on Virginia Beach Blvd. Va Beach Va was Excellent. Checkered Flag is were winners buy. Our salesman Pedro Orta was very professional, excellent customer services. I highly recommend Checkered Flag Volkswagen on Virginia Beach Blvd. Make sure you ask for Pedro 0rta he's the BEST!!!! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Jessica Beckham

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8/23/2024 12:00:00 AM | Google

★★★★★ Vanessa C.

Aali helped me trade in my chevy trax for an upgraded vehicle! The process was simple and efficient! Thank you for helping me out! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Laarni Palencia Cooper

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8/22/2024 12:00:00 AM | Google

★★★★★ Jeff Wheat

Lauren Fanelli helped my brother buy a truck and was very helpful. It didn’t take a long time at all and he said he felt he got a very good deal on the car. The no negotiation rule at checkered flag had the family feeling on the fence about going through them but Lauren made sure we knew why it is worth not being able to haggle (we l | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ PewPewVidz

My sales associate was Lauren Fanelli and not only did she help me find exactly what I was looking for, but she found multiple options to choose from/ have as back up choices in a matter of days. She kept me up to date with all potential vehicles the moment she found one and did not seem to be trying to push a vehicle onto me. She li | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Ralph Dickerson

Had a great experience and was able to view multiple new cars from different auto makers. Appreciated Aali Ayson’s flexibility with my schedule and she got the rest of the process as quickly and efficiently as possible. | Read Full Review

8/20/2024 12:00:00 AM | Google

★★★★★ Susan Martin

SC kept in communication on the repairs for car. Repairs were done in a timely manner. | Read Full Review

8/19/2024 12:00:00 AM | Cars.com

★★★★★ sovietsquid

Nick was a great help! | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Brian Provorse

I met Scott yesterday while I was checking out what the dealership had on the lot. As one that is very picky when it comes to a big purchase, there was nothing he could help me with, YET! He did, of course, tell me that he could check the website and see if I saw anything of interest, but I explained to him that I've been doing that | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Heidie Humpf

Aali Ayson was very helpful and patient with working with our crazy schedules to assist in buying our oldest son his 1st car. He is one happy boy thanks to her. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Brady Humpf

Real helpful and a very cool individual. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Brian Humpf

Aali was great to work with. Professional and detailed every step of the way!. Thanks Aali | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Yousef Adib

Super friendly and honest staff, everyone was welcoming. Scott helped me sell my car and I got an offer I was happy with. No tricks or games. I will definitely be returning here when I'm ready to buy a car again. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Sam Armstrong

Aali was an amazing employee to work with. She got us a great deal on our new Golf :) | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Aine Armstrong

Aali was incredible in helping us purchase, test drive, and everything with our new Golf R! She made the process fun and smooth! | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Lauralee Sonia

Everyone, literally everyone greets me, yesterday's Service Writer was busy when I pulled up cuz I was about six hours early for my appointment - I was simply dropping my car off for my 1:30 appointment. Dylan, another Service Writer smoothly took me. She didn't miss a beat and arranged my Shuttle ride. And I made it to work on time | Read Full Review

8/16/2024 12:00:00 AM | Cars.com

★★★★★ Scot Goodman

accommodated us without an appt and quickly performed services. communication was excellent and Jay is awesome - friendly, thoughtful, and helpful! | Read Full Review

8/15/2024 12:00:00 AM | Cars.com

★★★★★ Zahrina Budhi

Everyone was super pleasant at the location and helpful. My car salesman Scott was a pleasure. He listened to my needs and wants and found me a great fit for what I was looking for. I didn’t feel pressured or anything to make a purchase and he did his best to give me a great deal which I appreciate. Over all a wonderful experience. | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Tyler Sherman

I can't stress enough how pleased I am with all the staff in the service department. They can make any bad situation feel alot better. Absolute customer service professionals. From the gentlemen you hand your keys off to at the service drop off, to all the service advisors. Dylan took care of my needs once again on my visit 8/14 th | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Salma Ochoa

Thank you Nick for being so kind, informative, and helpful! You have made process so quick and easy! i 10/10 recommend you to everyone! | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Elizabeth Wykes

very prompt and professional | Read Full Review

8/14/2024 12:00:00 AM | Cars.com

★★★★★ Cynthia Rubley

The free drive home from the dealership. Jay the repair advisor kept me up to date with everything that was being done to the Golf, how much it would cost and when my car would be ready. | Read Full Review

8/11/2024 12:00:00 AM | Cars.com

★★★★★ Salma Ochoa

Nick & Gabby were super helpful in explaining everything and i didn't feel pressured to buy anything like traditional dealerships | Read Full Review

8/10/2024 12:00:00 AM | Cars.com

★★★★★ Maureen Harvey

friendly fast complete service | Read Full Review

8/7/2024 12:00:00 AM | Cars.com

★★★★★ Donna Marcialis

Jay was professional and helpful, and suggested I do both my inspection and oil change in this one visit. Thank you, Jay! | Read Full Review

8/7/2024 12:00:00 AM | Cars.com

★★★★★ Damon Nicholson

From the time I entered to check on my Volkswagen Jetta the staff was very polite and helpful. My service technician made sure I had all the information I needed to make a decision on what to do next. When I decided to purchase a new vehicle. He got me to the right person. That person was Pedro. Let me say this about Pedro....HE IS T | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Eric Wiedemann

Nick was very helpful! | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Meredith Valentine

Amazing experience with Jakiry! Made the experience super easy and was extremely knowledgeable. | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Jose

Beware you will not receive the second spare car key they will lie promising it to you and they will magically not have it when time comes making you pay out of pocket. | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Emily Brennan

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8/4/2024 12:00:00 AM | Google

★★★★★ Ashley Mercer

Nick was great! Sold me a car today and made the process super easy and would highly recommend him! | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ btennis2000

Nick was awesome! Great guy who helped us the whole time from start to finish and made the car buying experience easy | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Olivia Petty

Scott has been amazing in helping me buy my car, showing me all possible options, and making sure I’m completely satisfied. Definitely recommend going through Scott! | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ RICK WASKEY

We worked with Scott to purchase a car for our daughter. We never felt rushed and he was honest. We will return if we are in the market again. | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ D NaTasha Meekins

I went here in hopes to find a vehicle. Samantha helped me and she went up and beyond her pay grade. GIVE HER A RAISE!!! SHE IS AWESOME! | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Lauren Ziluck

Awesome, quick, no-pressure service that was super transparent. | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Jaime Petty

We loved the no pressure experience at Checkered Flag. Scott took his time with us until we found the perfect car. Thanks so much! | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Kylee Rorabacher

Bought a car from Nick today. BEST experience buying a car we’ve ever had hands down. Will never buy a car from another dealership while we’re in Virginia. We were in and out in under three hours and got an amazing rate with their financing team. Very personable staff and do not hassle you like other dealerships we’ve been too. | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Alex Naegele

Jay and everyone from top to bottom (shuttle attendant, service desk members, service technicians) provided customer service. I came in for a lock ignition housing unit and from the moment I came through the doors to when they had me check out , all of them had a smile and were cordial. This will make me never want to think about So | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ K&S LLC

I just have to give a five Star review. Salesman Jakiry B-Miller was on point, when it came to finding this awesome truck. He made note of what type of vehicle I was in need of, and why I needed a pickup truck… Nailed It… | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Mike Cunningham

Friendly, fast, courteous service personnel. | Read Full Review

7/30/2024 12:00:00 AM | Cars.com

★★★★★ Frederick Morrison

Did not receive service copy,did not get car wash,Left voice mail for service tech, did not return call. | Read Full Review

7/29/2024 12:00:00 AM | Cars.com

★★★★★ Shanita Headley

A very beautiful and clean atmosphere . I always appreciate my visit here and they have options for payments if you are unable to afford the cost . Personally, going to the dealership for your car is best suited as they will get you right and you can always go back with no hassle if the problem persists . Download the vw app as well | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ Morgan Moore

Pedro was excellent! He made the buying process painless and simple. Would recommend him to anyone! | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Thomas Barstow

My wife and I enjoyed a very positive buying experience this month at Checkered Flag VW. Their sales associate, Lauren F, was extremely helpful and knowledgeable and we will likely be repeat customers. | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Ryan del Rosario

I recently had the pleasure of working with Scott when trying to choose a vehicle. Scott took the time to listen to my needs and never once pressured me into making a decision. I truly appreciated his professionalism and exceptional customer service. Scott was very friendly, knowledgeable, and truly went above and beyond to assist. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Chris Lindberg

Great experience, no pressure and very helpful. Aali was awesome and would highly recommend seeking her out. | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ Rachel Tompkins

My service advisor, Jackson, was amazing! Super communicative, friendly, and knowledgable. It's experiences like the one that Jackson provided that keep me coming back to Checkered Flag. | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ Kirsten Jackson

Everyone was very nice, helpful and pleasant. | Read Full Review

7/24/2024 12:00:00 AM | Cars.com

★★★★★ Christopher Paul Leung

They owned up to thier mistake and rectify the problem. I really appreciate it | Read Full Review

7/24/2024 12:00:00 AM | Cars.com

★★★★★ Mgelito

My experience purchasing a CPO Jaguar F-Pace, has been a mix of both abhorrent and great. My first sales person Garrett, literally told me to go buy a competitor’s car when I asked if they negotiated on add on products (e.g. extended warranty). I then had a good experience when I ultimately purchased the vehicle, that was a seamless | Read Full Review

7/24/2024 12:00:00 AM | DealerRater

★★★★★ Adrian Proumen

Nick Vos was very knowledgeable and came prepared to make the process as efficient as possible. | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Paul Hudson

Can’t say enough positive things about Scott Cust. He provides excellent customer service. He went out of his way to make the whole process of finding and buying a car both pleasant and seamless. We went to several other car dealerships before looking at Checkered Flag. Most of the other product specialists seemed to know very little | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ taylor schofield

Nick Rios was great we had an awesome experience | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Jennifer Hudson

From the beginning of the process Scott Cust was excellent! The customer service he provided was unparalleled. We came from out of town to get this car and he provided personalized video tours for us to ensure we knew everything we needed to know about the car, in order to make the ride down to Checkered Flag. No pressure at all, and | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Matt Marino

insufficient if not inept service department. inconsiderate sales department. | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Josiah Humbertson

Scott Cust was awesome! Got me in my brand new GLI! | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Alex G

Amazing experience with Aali! Fast efficient and extremely friendly. Will definitely be back to see the Checkered Flag team for my next vehicle! | Read Full Review

7/18/2024 12:00:00 AM | Google

★★★★★ Nate Melin

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7/17/2024 12:00:00 AM | Google

★★★★★ biddy rose

Nick's the best! He helped me an my family get a car fast. He was very helpful | Read Full Review

7/17/2024 12:00:00 AM | Google

★★★★★ Ben M.

A huge thank you to PEDRO ORTA and PAUL WILLIAMS for your outstanding service! The entire process was smooth and hassle-free, with everything explained clearly and thoroughly. Your excellent assistance made getting into my new car a breeze. I truly appreciate your professionalism and dedication. Highly recommended! | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ AMINE CHAOUATE

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7/15/2024 12:00:00 AM | Google

★★★★★ julie cameron

Pedro, Nick , and Paul were amazing. They were so friendly and super helpful! I came back within 24 hours to upgrade to the atlas and they did an unbelievable job to keep me at my price point and get me what I wanted. I’ll definitely be back…not tomorrow don’t worry. Maybe in a few years when it’s time for an upgrade! | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ Ethan Watson

great service, super nice and enthused about the job | Read Full Review