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★★★★★ Josh Barras

Nick's friendly and approachable demeanor made the entire experience enjoyable. He was professional and great to work with throughout the process. | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Bailey Tipton

Came in to sell my 2018 vw gti the process was fast and easy with a very reasonable offer. Alli made the experience enjoyable and painless. 10/10 recommend | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Mary Meulemans

Scott Cust helped me find my 2024 VW Atlas SE at Checkered Flag Volkswagen! He was very kind and personable. Took the time to show me all my options and details of the car. Was helpful and knowledgeable. Would work with him again and definitely recommend him. My overall experience with everyone at checkered flag vw was great! Happy w | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Katelyn

Everyone was so kind and made me feel comfortable about my decision in buying a car. They made you feel like family and not a business. Aali was so awesome and accommadating. Everyone was friendly and patient as we had our toddler with us. Mike E, Jay and Kevin was wonderful as well. Could not have had a better car buying experience! | Read Full Review

9/19/2023 12:00:00 AM | Cars.com

★★★★★ Tommy D

Great service and great people. Aali was amazing in helping us buy our Taos!!! She went above and beyond and made us so happy with our purchase. Jay and Mike were so helpful and kind as well. They made purchasing a car SO easy!! | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Jill Carlton

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9/18/2023 12:00:00 AM | Google

★★★★★ Antwyne Ridley

The service department was quick and expedient to assist with the matter with my vehicle and getting the repair done. My only all staff was amazing and I was treated like a valued customer! My only issue with the entire ordeal I had to make frequent phone calls to double check to see if the part was in and they should have called me | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Ron

This was my first car-buying experience at Checkered Flag VW and my first VW vehicle. I bought a 2023 VW Tiguan from the dealership and I had a refreshing experience. I say refreshing for other dealerships I went to recently; no names were pushing sales, and not transparent. Specifically, what was advertised was not what was in fron | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Vanessa Ellis

I had a great experience at Checkered Flag. Walked in for a test drive and thanks to Scott I walked out with my first brand new car!! Scott was extremely friendly, patient, and informative. He made my experience a 10/10. | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Natalie Arch

I'm so relieved that we met Nick Rios at Checkered Flag Volkswagen! We had been to other dealers and he made the process so smooth and easy. We felt like part of the family and LOVE our new Jetta! | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Paul Smith

Jay was very responsive to follow up with me. He educated us on owning an EV | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ Abi Kuefler

It was a pleasure working with Nick! He was very knowledgeable and it was the most enjoyable and comfortable car shopping experience I’ve ever had. Their business practices are a breath of fresh air. Highly recommended! | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ cheryl custodero

The customer service and the service department made my recent visit so pleasant. I am confident that my VW is being well taken care of at Checkered Flag. | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ Dorean King

Scott made my buying experience quick and painless. Never have I experienced service like this. Thank you once again Scott. You're the best! | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ acej regan

Sales staff very knowledgably and helpful. | Read Full Review

9/14/2023 12:00:00 AM | Google

★★★★★ Brian Bryant

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9/14/2023 12:00:00 AM | Google

★★★★★ Patti Hanselman

Excellent sales staff. Ive always had great experience with service here as well. Sterling was the best! Knowledgeable, professional and kind. Go see him for your auto needs! He was able to put me in this vehicle in a matter of hours. Worked with me on my time schedule. Couldn’t have asked for better personal service. Got me | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ Jean Jones

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9/12/2023 12:00:00 AM | Google

★★★★★ Jasmine Jones

Aali was amazing! So attentive and customer-focused! Would recommend!! | Read Full Review

9/11/2023 12:00:00 AM | Google

★★★★★ Rudy Swartz

Aali was phenomenal | Read Full Review

9/11/2023 12:00:00 AM | Google

★★★★★ Nicole Davis

Daniel S. was delightful to work with and communicated with us every step of the way. Because we dropped our car off the night before, I only knew Daniel over the phone, but he always answered my questions quickly and was very friendly. When we met him in-person to pick up my car, it was so nice to put a face with the name. | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Steven Lunde

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9/10/2023 12:00:00 AM | Google

★★★★★ Erika Workman

The check in process | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Elizabeth Sharpe

Nick and Aali were awesome. All my questions about the vehicle were answered, and there was no pressure to buy. Overall, purchasing my new vehicle was a great experience and I’d return to work with them again. | Read Full Review

9/9/2023 12:00:00 AM | Google

★★★★★ Jason Arch

Buying a car with Nic Rios is like getting a great car and a new BFF! You're the man Nic. I will only buy cars from you from now on. You'll be the Godfather to our new son, Kevin. Thank you guys, seriously the best car buying experience ever! | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ J E Baines

A great place to buy a car. Our salesman William was great and had lots of information about the cars. Kevin the sales manager was a good Manger to work with. I appreciate all that Checkered Flag VW did for Mae and my family. | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ John Garrettson

Rather decent customer engagement while I am waiting for my car. keep me in the loop, I dont need to track you down, as I would with other dealers. | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ Jermaine Epps

Aali was awesome | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ Sean Miller

Car was in to fix an item under warranty that failed much earlier than it should but I hesitated to bring it in because of previous information received from the service tech. I also had a recurring problem addressed, again, and it wasn’t fully resolved resulting in a return visit planned already. Customer shuttle plan is also delaye | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ Jade Norfleet

Scott was great and very knowledgeable!! | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ Gabriele

#1- I bought a car !! process was hassle free. Scott was very informative, and patient with showing me multiple cars, I ended up buying a car that I wasn't even planning on looking at and LOVE it. Gabby gave me a great trade in price (which was a huge selling factor for me), and I did not have to deal with any haggeling back and fort | Read Full Review

9/6/2023 12:00:00 AM | Cars.com

★★★★★ Dave Danko

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9/5/2023 12:00:00 AM | Google

★★★★★ H Bird

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9/4/2023 12:00:00 AM | Google

★★★★★ McKenna Elise Lane

Aali was super helpful and had great customer service :) she made the whole process painless and easy! | Read Full Review

9/4/2023 12:00:00 AM | Google

★★★★★ Raghu Yoga

The sales associate was very good. We were promised a different rate and they had us sign paperwork different rate. We kept asking why there was an increase in the final number. They told it was dmv cost. We looked at the final paperwork at home and figured where the increase came from. We have tried to contact and no one on that tea | Read Full Review

9/4/2023 12:00:00 AM | Google

★★★★★ Amelia Antolin

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9/4/2023 12:00:00 AM | Google

★★★★★ Kameryn Wells

Bought my first car and had Mike take care of me! He made the process so smooth and is AMAZING at his job. Will definitely refer him to anyone looking to buy from Checkered Flag. | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ James Moran

Service was great! Pedro was extremely helpful and personable. He really cared about getting the best car for me and that I walked away happy. This is why I keep coming back to them. | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ Ileana

Aali was very friendly, she was very knowledgeable and was extremely helpful. I felt comfortable throughout the entire process because she was very personable. | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Sharon

I was thoroughly pleased customer service was off the charts. Everyone was so pleasant and helpful. The car was washed the job was done well I am super pleased with everything | Read Full Review

9/2/2023 12:00:00 AM | Cars.com

★★★★★ These People

My sales agent was Michael evans and I just wanna say he was the worst, after I took back a 2016 Hyundai volester after my first day of driving it he lied about my warranty and when I said I just wanted my car back Michael evans drove my car and moved my shifter back and forth from drive to park trying to mess up my transmission all | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Caroline Kowalchyk

Nick was AMAZING!! He helped us find the perfect car and was super patient with us as we changed our mind a few times. It is evident that he is there simply to make sure you get the best deal for you that makes the most sense for you! We 100% recommended him for all of your car buying needs! | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ el yazid lahkim bennani

I had a very good experience with Nick today! The purchasing process was very easy and smooth! | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ marisa higgins

Reggie and Gabby were amazing. Quick and easy process for my new 2023 VW! | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Sydney

Friendly staff, easy to book, called me right away when my service was done and even washed my car. I would recommend. | Read Full Review

8/30/2023 12:00:00 AM | Cars.com

★★★★★ Johnny Pitt II

Scott was very helpful and informal on the Atlas cross sport. Will be back for sure! | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Kevin Montgomery

Worked out great! Michael picked me up from home to finalize the sale today! Very helpful, recommend him to anyone. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Branny Zhang

Aali has been awesome and was a giant help, the entire experience was stress free and i knew i was getting the best value i could get! | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Kathleen Martin

Service staff was friendly and professional. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ majelnowell

Mr. Scott Cust did an excellent job with customer service. I had an awesome experience today at Checkered Flag Volkswagen. Everyone that I came in contact with was very nice. I was very excited about my purchase. Scott really went out his way to make sure I had information concerning the SUV and did great videos as well... I would hi | Read Full Review

8/28/2023 12:00:00 AM | Cars.com

★★★★★ Pedro Orta

Bought a new vehicle recently ( 2023 VW Taos) my customer experience was great from the moment we set foot. The dedication and profesionalism displayed by Pedro and Gaby was amazing throughout the entire process. I totally recommend this dealership to anyone. Thank you so much Checkered Flag VW. | Read Full Review

8/28/2023 12:00:00 AM | Google

★★★★★ CB Douglas

I always receive outstanding service; very little delay or wait for service. I'm usually finished within 2 hours. | Read Full Review

8/28/2023 12:00:00 AM | Google

★★★★★ Jacquelyn

William was very kind, helpful and had a great personality. I love my new car. All of the staff was very kind as well. | Read Full Review

8/26/2023 12:00:00 AM | Cars.com

★★★★★ Polly Williams

The process was great and the sales person was friendly and knowledgeable. | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Corey Payne

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8/26/2023 12:00:00 AM | Google

★★★★★ Giselle Orta

We had an amazing experience today at checkered Flag Volkswagen. Pedro and Gaby provided an excellent service and great professionalism when purchased our new 2023 Taos. I would recommend getting serviced at this dealer. Check them out. | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Corissa Snyder

Scott was great! Helpful, kind. A really good experience. | Read Full Review

8/25/2023 12:00:00 AM | Google

★★★★★ Callie2019

Bought a new GLI Autobahn from William Miller. He was awesome. | Read Full Review

8/25/2023 12:00:00 AM | Google

★★★★★ James

Dylan and Daniel were great with coordinating the repairs needed for our Tiguan. After picking up the car yesterday, it looks great and everything is repaired. Thank you. | Read Full Review

8/23/2023 12:00:00 AM | Cars.com

★★★★★ Kimberly

Great communication and reminders beforehand via my chosen method, text and email. Friendly. Answered questions with confidence and I trusted their knowledge. Gave clear instructions and service was delivered as promised. Asked me if I wanted a car wash. Same associate from start to finish. Walked me to my car afterwards. Several tim | Read Full Review

8/23/2023 12:00:00 AM | Cars.com

★★★★★ Morgan Gentry

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8/23/2023 12:00:00 AM | Google

★★★★★ Steven Miner

Checkered Flag VW continues to provide exemplary communication and service. | Read Full Review

8/21/2023 12:00:00 AM | Google

★★★★★ Pam Simon

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8/19/2023 12:00:00 AM | Google

★★★★★ Nella Stewart

Brianna and the others were very friendly and professional. Good customer service. | Read Full Review

8/19/2023 12:00:00 AM | Google

★★★★★ Tony

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8/18/2023 12:00:00 AM | Google

★★★★★ Nancy Liner

Aali was absolutely delightful and wonderful to work with. We desperately needed a new vehicle but the last time we bought a new vehicle was 2013. We just don’t do this often and had no clue what to expect. I will say there was zero pressure to actually buy a vehicle. There was no trying to upsell you to a more expensive vehicle. Aal | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Josh Frederick

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8/17/2023 12:00:00 AM | Google

★★★★★ Anthony Harvey

Pedro was great! professional, informative and made the process very comfortable for me. Definitely my guy for future purchases. | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Justin Bonney

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8/16/2023 12:00:00 AM | Google

★★★★★ Lynda Braun

Mike Evan was amazing. We have been shopping for a Taos for nearly 6 months and found one at your dealership via the internet. I randomly email a couple questions about the car and to my surprise Mike not only responded, but sent me a video message answering my questions and showing us the car. Needless to say, we corresponded b | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Logan Williams

The entire service team is awesome, but Daniel went above and beyond to ensure my experience was comfortable and as quick as possible. I won’t be taking me car anywhere else! | Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ Jim Bellamy

My service advisor DYLAN was awesome and always goes out of his way. We'll done DYLAN!! Thank you, Jim Bellamy | Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ Julie

I thought the customer service was friendly and prompt. The waiting area is also very very very very very nice. | Read Full Review

8/13/2023 12:00:00 AM | Cars.com

★★★★★ D T

Bought my Volkwagen last year and this location has amazing customer service. Nick was our salesperson and he was genuinely caring. You can obviously tell he was there to find us the most suitable car that fit our needs. Such a kind and determined individual and he was very knowledgeable. We also get our care serviced through Volswag | Read Full Review

8/12/2023 12:00:00 AM | Google

★★★★★ Jason Anderson

Had my first oil change done here today on my ‘23 Jetta and it was a great experience. Would definitely recommend this dealership to friends to get their vehicles worked on. Miss Chassidy Evans, the service manager, was outstanding in customer service. I’ll be back for my 10k mile service here. | Read Full Review

8/12/2023 12:00:00 AM | Google

★★★★★ Logan Williams

I bought my car here in 2020 and have been bringing it in for service ever since. I've never had a bad experience here, with all service representatives being knowledgeable and attentive. I took my car in for several routine services today, and Daniel Simmons went above and beyond to make sure my experience was comfortable, fast, and | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ Louis Schachtner

It was a very relaxed and stress less experience...no high pressure tactics. Thoroughly enjoyed working with Scott Cust. Would highly recommend Checkerd Flag VW and Scott to anyone looking for a new vehicle. | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ denise brown

Nick helped us and he was very patient and didn't try to rush us into purchasing a vehicle. Everyone there seemed to be very nice. Based on my interaction with Nick and all that Checkered Flag has to offer I will definitely be purchasing my vehicle from here. | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ Donna Marcialis

Aali Ayson and the management staff (Kevin & Gabby) at Checkered Flag VW were wonderful to work with. They made the car buying process the best I’ve ever experienced. | Read Full Review

8/8/2023 12:00:00 AM | Google

★★★★★ Eleazar Continanza

Nick Rios helped me out and did a great job at explaining details about the vehicle I wanted. I am very happy that he assisted me today! Thank you | Read Full Review

8/8/2023 12:00:00 AM | Google

★★★★★ Reiley Boucher

Nick Rios was super helpful, nice and friendly! Will definitely go back to do business with him in the future. | Read Full Review

8/8/2023 12:00:00 AM | Google

★★★★★ Cynthia

I always have had great service for the past 11 years. Excellent reply when work is completed and quick customer pick up and drop off. | Read Full Review

8/8/2023 12:00:00 AM | Cars.com

★★★★★ Antonio Hollowell

Please learn to Value your customers time. | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ Danika Sapel

Jakiry, Thank you for your professionalism and knowledge of VW! I’m extremely happy with my new, ATLAS! You have an amazing energy and it was truly an enjoyable experience because of you! Thank you! Sincerely, Danika | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ Maxwell Wohl

Scott helped me get into the car I’ve always wanted to own since highschool. He worked with me to meet in the middle. | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ Tk K

Fantastic service department! Very knowledgeable staff. Easy drop off / easy pick up. Thanks for making it convenient for your customers. Tim Kelly | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Kevin

The friendly and courtesy! Every was very welcoming and explained the service done on my car. Service department is well trained. | Read Full Review

8/3/2023 12:00:00 AM | Cars.com

★★★★★ Felicia Morgan

I do not like the idea of making an appointment only to find out I may not get the service completed on the same day. Though that didn’t happen this time, it did the last time I had service. Also had brakes done on a previous shift but was advised I should get a brake flush, should’ve been done with the brake replacement. Also took 5 | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Mary Fonner

Nick Rios was truthfully one of the best car salesmen I’ve ever met. He made the shopping experience enjoyable. None of the dealerships me and my husband went to were nearly as awesome. | Read Full Review

8/1/2023 12:00:00 AM | Google

★★★★★ Beth Kight

I just bought my 2nd VW from Checkerd Flag and just wanted to say the team is outstanding! I want to thank Jakiry Beck-Miller for his professionalism, kindness and knowledge. If you are looking for a new car, check them out! You won’t be disappointed! | Read Full Review

8/1/2023 12:00:00 AM | Google

★★★★★ Meg Lee

Jerkari is fantastic. Whom we originally dealt with. Kevin however wins the title of worst customer service representative EVER. When I called back to address the issue I never received a call back. It’s not everyday one gets to buy a new car. With that comes questions. Way to put a bad taste in my mouth and taking what should be a j | Read Full Review

8/1/2023 12:00:00 AM | Google

★★★★★ Patricia Hamilton

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7/31/2023 12:00:00 AM | Google

★★★★★ Nick Cole

If you are interested in buying a Volkswagen, go see Sterling! He was so knowledgeable about the cars, consistently checked in to see if I had any questions, and overall, was incredibly pleasant to work with. | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Anthony Tellez

Dropped off Nighy before and all was ready next morning within 2 hours, nice. | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Derek Patton

great place with great people | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Emily Muise

The buying process was easy and fun and I left confident in my choice. Scott did a great job assisting us- highly recommended! | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Lisa

William, our salesman, was very knowledgeable with the cars we looked at, answered all our questions, and was very patient with us while trying to make a decision. | Read Full Review

7/31/2023 12:00:00 AM | Cars.com

★★★★★ Sheila

I was greeted warmly with a smile upon arrival, interaction with my service tech Dylan was professional and informative, delivered to the car rental location efficiently and work completed earlier than expected. All interactions with team members were great! | Read Full Review

7/30/2023 12:00:00 AM | Cars.com

★★★★★ Jackie Martin

Just traded in my vehicle and was helped by William. William was extremely friendly and explained everything throughly. I’ve been to different checkered flags in the past and had okay experiences, but every time I came to this location it was wonderful. I definitely feel like they kept my best interest at heart and wasn’t pressured i | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Daylesther

Outstanding customer service. Nick is a great asset to the team, he is polite, friendly and knowledgeable. I made an informed decision about my vehicle without pressure of any kind. | Read Full Review

7/29/2023 12:00:00 AM | Cars.com

★★★★★ Dark v76

Scott Cust was awesome! If you need a new car or a used car, he will walk you through the whole process effortlessly! I would definitely return and use Scott for my next car! | Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ Trevor Gray

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7/28/2023 12:00:00 AM | Google

★★★★★ Jimmi Bratved

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7/27/2023 12:00:00 AM | Google

★★★★★ Kevin

Had a great experience! Car was ready to go and we were in and out of there in 30 mins!!!!!!! | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ Shannon Smith

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7/27/2023 12:00:00 AM | Google

★★★★★ Brandon Fabiani

This is my 4th car from checkered flag. Mike did great. Would recommend. | Read Full Review

7/26/2023 12:00:00 AM | Google

★★★★★ Bernard Williams

As soon as I came on the lot I was greeted friendly. My product specialist was Mike Evans made NY experience absolutely GREAT! I would give them more stars but I'm at the limit. I will definitely buy from them again. I highly recommend this dealership. | Read Full Review

7/26/2023 12:00:00 AM | Google

★★★★★ Sherry

The customer service was amazing! I appreciate the shuttle service also. Service Technician was exceptional and professional. The waiting area is inviting and clean. | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ Danielle

Amy was amazing. Her customer service is impeccable. She is one of the reasons I continue to take my car to get it worked on at your place. | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ Barbara

Mike Evans was excellent. He was very knowledgable about the Atlas, and was friendly and respectful. I would be happy to work with him again. | Read Full Review

7/25/2023 12:00:00 AM | Cars.com

★★★★★ Barbie Timms

Mike Evans was an excellent salesman. He was very knowledgable about the Atlas, and was friendly and respectful. I would be happy to work with him again. | Read Full Review

7/25/2023 12:00:00 AM | Google

★★★★★ Tremayne Johnson

Great guy ???? | Read Full Review

7/25/2023 12:00:00 AM | Google

★★★★★ nursenoway

Just limped my car to the body shop after a car accident. Was told by the horribly rude female that I didn't have an appointment and couldn't leave it there either. Why would I buy another Jaguar. Service sucks, body shop suck. Never again. | Read Full Review

7/24/2023 12:00:00 AM | DealerRater

★★★★★ layla.camille

Nick did an amazing job! | Read Full Review

7/23/2023 12:00:00 AM | Google

★★★★★ kade mckinney

Came back to work with Scott, he did an awesome job helping me trade In and help me fine a more suitable car for my needs thank you Scott!! | Read Full Review

7/22/2023 12:00:00 AM | Google

★★★★★ kriket holley

Great costumer service. | Read Full Review

7/22/2023 12:00:00 AM | Google

★★★★★ Steven

I had the wrong date for my appointment (a week early) they never said anything until the work was completed and I came to get my car. | Read Full Review

7/22/2023 12:00:00 AM | Cars.com

★★★★★ KAREN CRUZ

Pedro and Nick Rios they were great ???? | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Manoel Amado

She made it easy! | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Curtis Braddy

Awesome experience. Very informative and helpful. You could really tell they had a passion for not only helping you find what you want but for the cars themselves. Our sales rep Sterling was awesome. | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Daniel Lemieux

Would be 5 star but my oil level was 1/2 quart low when I picked up my car. Everything else was fine although a bunch of stuff (old furniture and office stuff) piled up near the front entrance in front of the drop box was not a welcoming start. Didn’t prevent the drop off though. | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Brittney Lamb

I don’t think I can express how much of a blessing Nick was. Really the coolest and most kind person I’ve encountered at VW. And Gabby topped it off by getting the best deal for me. I’m so thankful. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Dinsley Harris

I was in a rush and I was serious about the price. Aali made sure I was in and out for the price I wanted. Thank you!! | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Jordan Andrews

William and Aali were amazing people to work with! Easy process and made me feel welcomed! Highly recommend working with these people! | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Daylesther Lopez

The level of service that I received from from Nick Rios-Suarez was superb. Not only is he knowledgeable but also polite and respectful. He went above and beyond and certainly exceeded my expectations. I am very happy with my purchase experience and highly recommend him and that location. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Anna

Great customer service! Jay and Gabby were both super friendly and upbeat. Jay was up front and honest and I loved the transparency. We went for one car and ended up upgrading and love it even more. | Read Full Review

7/20/2023 12:00:00 AM | Cars.com

★★★★★ Laura M

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7/20/2023 12:00:00 AM | Google

★★★★★ Rick

Aali was great!! Thank you! | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Joseph Wilson

Excellent work getting us into our new VW ID.4 Pro S. The only reason it is not 5-stars is that the push to purchase "Protection Plans" was a bit much. Also, the time it took to clean and charge the vehicle was too long. | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Ed dub

Aali did a great job helping me get my trade in valued and it made the difference. She was responsive to my needs and it made for a great experience. | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ Kenneth Erhart

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7/17/2023 12:00:00 AM | Google

★★★★★ Andy

My service representative was awesome and very helpful. The lot asphalt in the service area needs some TLC but the staff and waiting area are great. Clean and comfortable. | Read Full Review

7/17/2023 12:00:00 AM | Cars.com

★★★★★ courtney lusk

Aali was AMAZING in helping us purchase our first family car. Extremely friendly and made our experience so much easier and as great as I could have hoped for ! 10 out of 10 recommend ! | Read Full Review

7/16/2023 12:00:00 AM | Google

★★★★★ Curtis Easley

Personnel is outstanding and courteous | Read Full Review

7/16/2023 12:00:00 AM | Google

★★★★★ Lauren

The service department called with frequent updates and to approve costs before beginning work. Also found us a loaner car while the car was being repaired | Read Full Review

7/16/2023 12:00:00 AM | Cars.com

★★★★★ Josh

Accessibility & prompt attention, under promise over delivery Ease of internet portal for appointment & payment Straight forward communication Service advisor Daniel was easy and pleasant | Read Full Review

7/15/2023 12:00:00 AM | Cars.com

★★★★★ Leigh

Good service, better cleaning needed nothing was still dirty when I picked my car up. They didn’t vacuum or whip anything down. | Read Full Review

7/15/2023 12:00:00 AM | Cars.com

★★★★★ Thomas Danis

William Miller was super helpful and made the process of buying a car actually fun. Very professional and straight forward during the process and made the whole experience easy. I highly recommend Checkered Flag and William! | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ James Foxx

Sterling was very professional and helpful. Checkered flag made buying a car painless. | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Marla Jean Reyes

Mike Evans is highly recommended! we bought a car from him and the process was so smooth and fast! He helped us out a lot. Thank you! | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Liz Homa

Nick Rios was amazing | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Paxs

Working with Amy Wegner is a great experience. She is very knowledgeable about all of the vehicles. | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ David Welling

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7/14/2023 12:00:00 AM | Google

★★★★★ Kyle Irvin

Had a great customer experience! Sterling is top tier. Highly recommend!! | Read Full Review

7/14/2023 12:00:00 AM | Google

★★★★★ Peter

I didn’t have an appointment, but the service counter helped me right away. They knew the issue I was trying to resolve and were able to replace the part in under an hour. | Read Full Review

7/14/2023 12:00:00 AM | Cars.com

★★★★★ Grant

Even though nothing was done, insurance company wanted to take it somewhere else to have it looked at, once they are done writing up an estimate I will have the car worked on here. It’s hard to find a solid dealership but this is definitely one of them. Amy was a great help and I walked away knowing my car was left in good hands. | Read Full Review

7/13/2023 12:00:00 AM | Cars.com

★★★★★ Allen

Promptness and reliability of of the services provided. Relay team was good too. Highly recommend this dealership for service and repairs | Read Full Review

7/12/2023 12:00:00 AM | Cars.com

★★★★★ nicole celano

We loved our experience with Nick. He made it very fast and informative. Super sweet and genuine. Highly recommend him and checkered flag VW!!! | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Ernest Bethel

Brianna- Is a great Service Consultant | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Jeff Partington

Scott was incredibly helpful. He drove the car we were interested in directly to us so we could work around our busy schedules and test drive it. The buying process was seamless and stress free. Thanks Scott. | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Kristin Partington

Scott was so helpful and made the whole trade-in and buying process so quick and easy. He even brought the car out to my house to test drive. It was a great buying experience! | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Chris celano

Nick was amazing, super patient and very knowledgeable about the cars we looked at. Highly recommend him to everyone. | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Lois

The people are so friendly. We dealt with Nick Rios and he was wonderful to work with. He made the whole experience extremely easy. | Read Full Review

7/10/2023 12:00:00 AM | Cars.com

★★★★★ A Barnard

Mike Evans was a great person to work with and made buying a car easy. I would recommend asking for Mike if you are interested in buying a car from them. | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Jillian Clark

Working with Scott and William was a great experience. Scott was consistent with communication and guidance on the vehicle we wanted to purchase, and William answered all of our questions and did a great job walking us through the lease process on the day we got the car. Our visits were a bit time consuming but the service and friend | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Buzz Smith

Service experience good. Same problem in 3 months not so good of a recomendation for Tiquan quality. | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Mike Gottwald

Michael Evans and Kevin were top notch. No pressure tactics, no upsale, straight and to the point. Numbers worked drove away with a new car. That's how all the dealers should work | Read Full Review

7/9/2023 12:00:00 AM | Google

★★★★★ Emeline Fisher

Great dealership that really values their customers. Scott was the best associate and made car buying a breeze and would highly recommend! | Read Full Review

7/8/2023 12:00:00 AM | Google

★★★★★ Brian Bryant

Easy drop off ride home than I was pick up when my vehicle was ready. Very well manned professional. The problem with my vehicle was fix very first time. Service Adviser and tech great job. This is why I bought 3 new vehicles from Checked flag Volkswagen. | Read Full Review

7/8/2023 12:00:00 AM | Google

★★★★★ Levi Courtney

Scott is single handedly the most helpful person I’ve encountered and he made the car buying process a breeze. | Read Full Review

7/8/2023 12:00:00 AM | Google

★★★★★ Thomas

Professional people doing professional work. I like the price and make of my new tires. I selected Michelin tires for our Atlas. | Read Full Review

7/8/2023 12:00:00 AM | Cars.com

★★★★★ Mary Schwartz

Aside from a bit of confusion regarding the online scheduling (I marked all items to be worked and was prompted to utilize the shuttle) I'm very satisfied with the maintenance performed on my vehicle at Checkered Flag. I was greeted upon arrival and consulted about the work to be performed prior to requesting a shuttle. It appears th | Read Full Review

7/8/2023 12:00:00 AM | Google

★★★★★ Nick Sossong

Aali was very helpful in the process of getting me a new GTI. Very grateful to her and the Vw team for my first new car. Ride is beautiful and handles great | Read Full Review

7/7/2023 12:00:00 AM | Google

★★★★★ Glenn Ferber

Well, I have to say that in all my years of working with car dealerships, purchasing and maintenance, I am very impressed with how everything was handled with my repair and its hic-ups! The acknowledgement that the original issue was misdiagnosed, to the effort to resolve through VW advice, the eventual replacement of the breather va | Read Full Review

7/6/2023 12:00:00 AM | Google

★★★★★ Shannon

William was friendly, knowledgeable, and 100% focused on finding the car I was looking for. He responded quickly to my questions and let me know immediately when the car I wanted arrived at the dealership. From start to finish, the easiest and best car buying experience I've ever had! | Read Full Review

7/6/2023 12:00:00 AM | Cars.com

★★★★★ d taylor

Fast friendly honest service | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Howard Baumgardner

I had a good experience | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Jane L

I have leased several cars with Checkered Flag Volkswagen and have had great experiences with the staff there. I recently leased another Tiguan and had the pleasure of working with William Miller. My friend and I went in together and got new vehicles at the same time and William was accommodating and very patient with all of our q | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ Jeremy Brazzale

Aali was great, professional and informative and made the experience a great one | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ Janey Rottkamp

Nick was so great to work with!!! He made the entire buying process, which I was dreading, so simple and easy. Highly recommend VW Checkered Flag ?? | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ Amber Hall

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7/4/2023 12:00:00 AM | Google

★★★★★ Glen

We were traveling from Maryland for a concert in Virginia Beach. On our way down our check engine light went on as well as a restricted speed, warning, light. We drove to your Volkswagen dealership and met with Amy Wagner in service. She was very helpful and they try to get us on our way, but we continue to have issues with the vehic | Read Full Review

7/4/2023 12:00:00 AM | Cars.com

★★★★★ Valerie

William was a wonderful representative for Volkswagen the purchase went very smooth this has been 4 Volkswagen. I’m very happy with my decision. | Read Full Review

7/2/2023 12:00:00 AM | Cars.com

★★★★★ George

Job done right and on time. Being kept informed about the status and progress of the service via text message or phone. | Read Full Review

7/2/2023 12:00:00 AM | Cars.com

★★★★★ Ryan Breznik

Truly the easiest car buying experience I’ve ever had. Jakiry crushed it! | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ pdarminio

Thank you Jakiry for making our experience easy and painless. Getting straight to the point with price and packages made things go by a lot quicker and we appreciate the efficiency! | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Rachel Hankins

Aali was amazing! Helped me find/buy a car that fit all my requirements! | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Luzviminda Francisco

Sterling was amazing at helping me get my new VW Taos! He was very good at answering my questions and clarifying all the parts of the process that I didn’t understand. Go see Sterling! | Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ Mark Menendez

The service was fantastic. They greeted me right away and were communicative throughout the process. I felt like they completed my repair in a timely fashion. | Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ Patricia

Scott was very informative and patient. We'll definitely recommend to friends and family in the market for a VW. Thank you for a great buying experience. | Read Full Review

7/1/2023 12:00:00 AM | Cars.com

★★★★★ Howard

pleasant experience got great service from salesperson. Buying process was very efficient, all the staff that I met were friendly and very professional | Read Full Review

7/1/2023 12:00:00 AM | Cars.com

★★★★★ Patty Purls

Scott was great to work with. Thank you! | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Fam. Fredslund Lyngholm

Professional service and communication. Service beyond expectation. | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Howard Baumgardner

I purchased a Taos from Checkered Flag. My salesperson was Aali and she was fantastic. She answered all my questions and when I had a service related question, she went and got the shop foreman to answer my question. This was the best experience I have ever had buying a car thanks to Aali. | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ David

Everyone there was great! Helpful and made the process super easy! Thank you so much! Will buy my next car here! | Read Full Review

6/28/2023 12:00:00 AM | Cars.com

★★★★★ Stephen Peele

Service was great as far as customer service. As far as prices for things in your car to be fixed, it's absolutely ridiculous | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ Nasrin H

Nick Rios has helped my family purchase 2 cars now. He’s an exceptional asset of the checkered flag team. His kindness, patience, excellent customer service and willingness to go out his way to help & answer any questions, has made this process so much easier and more enjoyable. Huge thank you to Nick - I would highly recommend worki | Read Full Review

6/27/2023 12:00:00 AM | Google

★★★★★ Lillith Sun

Amy is awesome | Read Full Review

6/27/2023 12:00:00 AM | Google

★★★★★ Kathryn Lee Brown

Came in on my day off to get my car Inspected. From the moment I entered the building Amy was extremely accommodating and welcoming. Very polite and patient while I asked a number of questions regarding other issues or concerns regarding my vehicle outside of inspections. Assisted with shuttle and continued to be friendly when wa | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Allison Van Brunt

Sterling was great to work with. Made the whole process smooth and easy. | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Dave Boldt

Sterling and William were awesome! 5 stars A+++ totally recommend them!! | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Todd Collins

Because the GM Michael Wood and the product specialist Jay (Jose) Angel Pichardo are rock stars! | Read Full Review

6/25/2023 12:00:00 AM | Google

★★★★★ Stephen

Relaxed atmosphere at the dealership was fantastic. Scott was Great person to purchase our new car with. Would do business with again. | Read Full Review

6/25/2023 12:00:00 AM | Cars.com

★★★★★ Lisbeth Walker

Scott was very helpful. | Read Full Review

6/24/2023 12:00:00 AM | Google

★★★★★ gideon walker

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6/24/2023 12:00:00 AM | Google

★★★★★ Letitia Baysmore

I had the pleasure of working with Mike at Checkered Flag Volkswagen. He was very patient and understanding. Didn't mine going to the other checkered flags to check out any vehicles that I was interested in. Didn't rush me to make a decision. Thoroughly explained everything and answered any questions or concerns I had. If your lookin | Read Full Review

6/22/2023 12:00:00 AM | Google

★★★★★ Linda

Amy checked me in when I arrived and kept me informed of the work as it progressed. I came in for an oil change and was informed by Amy that my break pads needed to be replaced immediately. They were in bad condition she did not want me to leave without the replacement. No offense was taken because she explained the problem to me pro | Read Full Review

6/22/2023 12:00:00 AM | Cars.com

★★★★★ tim kight

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6/22/2023 12:00:00 AM | Google

★★★★★ Wesley Harris

Checked flag had the exact model I was looking for in delivery. I was notified the day it came in and set up an appointment to see the car. Everything from appointment to financing was straight forward and as quick as it could be. | Read Full Review

6/21/2023 12:00:00 AM | Google

★★★★★ Twanda Bryant

I love, love, love the no-haggle buying experience. Our salesman, Sterling, sold us an Atlas last year. The process was effortless, and we weren't held hostage at the dealership all day. So when we decided to buy our son a vehicle, we called Sterling. We told him exactly what we were looking for and he delivered! I will refer Sterli | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Alex Jones

William and Aali in sales were both excellent. They really went the extra mile to make sure I knew every charge for buying a car and explained all my options to me very clearly. They also made sure that everything with the car was just right and that I was 100% happy with it. If you want a car and a good ole genuine experience, defi | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Taylor Cox

Unacceptable customer service! I’ve never experienced, such unprofessional customer service. Ms. Amy in the service department, informed me during my issue that the manager was busy and the manager couldn’t do anything about it! I completely understand that managerial roles have other duties, but that was slightly unprofessional and | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Sai Chakravarthi Gavvala

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6/18/2023 12:00:00 AM | Google

★★★★★ Alex Jones

William and Aali were both excellent. They really went the extra mile to make sure I knew every charge for buying a car and explained all my options to me very clearly. They also made sure that everything with the car was just right and that I was 100% happy with it. If you want a car and a good ole genuine experience, definitely he | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Mintu Joshua

It was one the best professional experience I ever had. Sterling took care of us from the beginning to very end. He literally cared for our thoughts and made us sure we got the best car already mg with the best deal. Sterling (10 stars for you). | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Brittany Milliken

Our service advisor was very kind and accommodating (Amy) | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Lee Wrench

Very professional and easy. | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Shawn

Staff were very helpful and informative. Always a pleasure to deal with. Recommended services that were due and was helpful in scheduling future services with a courtesy car. | Read Full Review

6/17/2023 12:00:00 AM | Cars.com

★★★★★ Wesley Harris

| Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Paulo Balancio

A+ buying experience | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ caroline jenkins

Scott gave me a great experience at checkered flag volkswagen. He was very helpful, easy going, and seemed very genuine. Scott is the only car salesman I have ever trusted. Scott’s the best!!!! | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Christian Jenkins

Scott made us feel very comfortable during the sale. It was low pressure and he seemed very genuine. | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Bobby Peru

Scott was very helpful and genuine in making a smooth and no pressure sale. | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Sai Chakravarthi Gavvala

I really liked the customer service here. Scott Cust explained everything clearly. I highly recommend this place. | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Jesus Vicente

This is the best service department in town. Everyone is so nice and friendly and the techs are the best. | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Destiny Bass

Nick was one of the best car sales men I’ve met and he was super helpful | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ User

Amy was absolutely awesome. Kept me informed every step of the way as to what was happening. Would definitely recommend | Read Full Review

6/14/2023 12:00:00 AM | Cars.com

★★★★★ Frank

Great experience- called and dropped off vehicle night before and it was completed (recall and oil change) before noon following day. I was shocked that the car was washed before pick up! Outstanding | Read Full Review

6/13/2023 12:00:00 AM | Cars.com

★★★★★ Lauryn Adams

Aali and Billy were AMAZING! Billy took the time to send me videos of my car options and helped me find the perfect car and made the process so easy. Aali is a ray of sunshine! She was a joy to work with and took time to make sure I was getting the proper coverage for me and my car. I can’t recommend working with Checkered Flag VW en | Read Full Review

6/13/2023 12:00:00 AM | Google

★★★★★ Heather Ragusa

Sterling was such a pleasure to work with. Wasn’t salesy, and was super knowledgeable. Helped us get exactly what we wanted. Overall was a great experience, would highly recommend | Read Full Review

6/12/2023 12:00:00 AM | Google

★★★★★ Liyah Merricks

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6/12/2023 12:00:00 AM | Google

★★★★★ Mitchell Christenberry

William was AWESOME, and that guy Kevin as well. We appreciate the service and willingness to meet requests for purchase! | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Ashley Minton

I highly suggest you go to this dealer!! They will work with you and are very understanding!! William Miller was a fantastic salesman and that man should get a raise ASAP!! | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Angelique N

Daniel was awesome. He provided excellent assistance and customer service! | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Julie Allen

Nick was extremely helpful to help me find something for me to buy here in the near future! He is very personable and knowledgeable! | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Leslee Rogerson

My husband and I came by to look at a car that I had seen online with NO intentions of actually purchasing that day. There was absolutely no pressure by any team member while we were browsing; we were able to decide we wanted to talk financials on our own terms. We worked with Sterling and he went absolutely above and beyond to make | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Desean Bartholomeo

I’ve bought and sold several cars in the last few years at multiple dealerships in VA, IL and Missouri and my experience with CF Volkswagen in VA Beach without a doubt towers above them all. I communicated with a few of the staff to get the deal worked out and everyone was a huge pleasure. Kevin hooked me up with an extended test dr | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Matt L

Amy and Daniel in the service department were absolutely amazing! They were so helpful and were more than happy to help me today! I am new to the area and can't wait to work with them more down the road! Spectacular service and very knowledgeable people! | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Tsurf

These reviews must have been edited because no way it’s a 5 when they have new warrantied vehicles waiting for weeks and months for parts. The defender 130 is riddled with problems with no end in site. Have new defender with leaky radiator, no parts, fuses popping taking it out of 4 wheel drive….. buyer beware. If you buy one, just n | Read Full Review

6/9/2023 12:00:00 AM | DealerRater

★★★★★ Kasey

Easy to schedule, prompt, communicative and so friendly at pick up. I have never worked with a dealership like this and trust them to treat me well! | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ Susan

Efficient service. Amy was very conscientious. The car service to pick you up to get your car really was great! | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ Terry

NO one enjoys having to take their car in for service and the looming dread of the cost hanging over your head, but with that said, Amy Wegner was the utmost pleasure to work with. She communicated exactly what work would be done, estimated (very closely) how long the task was going to take, updated us immediately when the time frame | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ Frank McKenna Beach Better Bodies

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6/8/2023 12:00:00 AM | Google

★★★★★ Madison Land

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6/8/2023 12:00:00 AM | Google

★★★★★ Alley A

Amy was wonderful. Great customer service. | Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ Melissa Leake

Great experience and Scott was the best! | Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ Christian

Service with a smile. Customer service was great. Cleanliness of dealership was nice. Cleanliness of restroom was very appreciated. Comfortable waiting area. | Read Full Review

6/4/2023 12:00:00 AM | Cars.com

★★★★★ Aquilia Johnson

My vehicle had to stay overnight for continued services. There weren’t any courtesy vehicles available for customers, which is very inconvenient. | Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ Eric Cleavenger

I was on vacation when my water pump failed on my VW Atlas. They were able to diagnose the problem and fix it same day. I was impressed with the turnaround and really happy considering I was 1000+ miles away from home. | Read Full Review

6/3/2023 12:00:00 AM | Google

★★★★★ Declan

William was unbelievably helpful and went out of his way to explain things and answer any questions i had and was more than accommodating. | Read Full Review

6/3/2023 12:00:00 AM | Cars.com

★★★★★ Judy Powell

Scott is the best sales guy ever. Thanks Scott for my 2023 Volkswagon Atlas Cross Sport. | Read Full Review

6/2/2023 12:00:00 AM | Google

★★★★★ David Sancho Casarrubios

WE LOVED WILLIAM! He helped us all the way since the moment I first contacted the shop. He had a lot of patience for showing us every vehicle we were interested in, and explaining us every specs and differences. We would repeat this process without doubt. My only complain is that I feel there is not enough transparency in the financi | Read Full Review

6/2/2023 12:00:00 AM | Google

★★★★★ Trina McInnis

Jakiry Miller was excellent. The guy assisted me every step of the way and was incredibly patient. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Gabriyella McGee

Nick was our sales person and he was awesome! Super friendly and nice, not pushy at all and truly just wanted us to have the right car for us. We really appreciated this type of service. The pricing was straightforward without a bunch of weird fees that allowed for adjustments, way more relaxed way of buying a car. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ LLOYD FERGUSON

Amy Wegner was the best when I took my vehicle in for service !! She answered all my questions and was very helpful. I highly recommend Amy and this establishment !!! My vehicle was even cleaned before I took it home !!! Thanks again | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Pete Kraehmer

Derek is always helpful and responsive. He keeps me updated on the progress of my car and lets me know when it is done, and everything that was done on it. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Olavo De Oliveira

Mike Evans an amazing person to deal with I will recommend anyone that is looking for a car with him always. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Rachid Holmstedt

Nick R. was incredibly friendly, knowledgeable and patient; recieved 5-Star Customer Service at VW Checkered Flag. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Rebeccah Lovely

Derik did a great Job keeping me updated on my car. The service was done quickly and nicely. I was blessed. | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Cameryn Williams

Nick Rios was amazing and so kind! He sent me videos of the car I am interested in that were very thorough. He is clearly very knowledgeable and I will be reaching out to him for any future car buying needs. Thanks Nick! | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Declan

William was an absolute legend when it came to purchasing my new vehicle, in all honesty couldn’t ask for a better salesmen and he was more than helpful, answered every question i had flawlessly and i have never been more grateful for him. | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Joe Mota

My experience at Checkered Flag was a journey, that I am happy to expand into detail here. First, I have to say that it's been 13 years since my last vehicle purchase, and I'll admit that I was NOT looking forward to the process. That was, until I got to Checkered Flag. I was greeted by a gentleman named Scott. He introduced himse | Read Full Review

5/30/2023 12:00:00 AM | Google

★★★★★ Lucas Groh

Nick Rios was courteous and very knowledgeable about all of the ins and outs of the auto buying process. | Read Full Review

5/30/2023 12:00:00 AM | Google

★★★★★ Charles Johnson

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5/30/2023 12:00:00 AM | Google

★★★★★ Faith Pearson

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5/29/2023 12:00:00 AM | Google

★★★★★ Carolyn

Very courteous in every way - Shuttle service was very accommodating .Was kept aware of the progress on my car throughout the service period. | Read Full Review

5/29/2023 12:00:00 AM | Cars.com

★★★★★ Olavo De Oliveira

I need to share o moment I decide to go to Kia was the worst decision I have made. My sister told to go to Volkswagen with Mike Evans. The best thing could ever happen to me. Mike have the best knowledge, personality amazing deal number make sense. If you ever come to checkered flag Volkswagen ask for Mike is one of the best selle | Read Full Review

5/28/2023 12:00:00 AM | Google

★★★★★ Courtney Coster

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5/28/2023 12:00:00 AM | Google

★★★★★ Garry Sandy

Outstanding experience!!! Got exactly what I wanted without any work up or extra bull!!! Michael was great to work with and did not try to oversell it!!!! | Read Full Review

5/26/2023 12:00:00 AM | Google

★★★★★ Tiptotherescue

The appointment scheduling was easy. Good customer service at drop off and no pressure or pushing from the servicer. Very pleased. | Read Full Review

5/26/2023 12:00:00 AM | Google

★★★★★ J R

Customer service and appointment setting need serious help. I made an appointment to have my car looked at and dropped it off the night prior only to be told the staff couldn't see my car until the day after my appointment because of backlog. Why was I allowed to make an appointment if there was so much work from previous customers t | Read Full Review

5/26/2023 12:00:00 AM | Google

★★★★★ Christopher Walsh

They had the vehicle I was looking for. Work with me on payments that I wanted. I left another VW dealership because they were pushy trying to sell me a vehicle I didn’t want. | Read Full Review

5/25/2023 12:00:00 AM | Google

★★★★★ brooke willoughby

Scott made the car buying experience super fast and easy! | Read Full Review

5/24/2023 12:00:00 AM | Google

★★★★★ s smokeysonnie

Michael Evans | Read Full Review

5/24/2023 12:00:00 AM | Google

★★★★★ Ashley Rogers

Trading in my vehicle was such an easy process and the staff reminded me why I love VW so much. They made the process seamless, listened to my wants, and made the deal happen. Sterling, Kevin, and Gabby are top notch. | Read Full Review

5/24/2023 12:00:00 AM | Google

★★★★★ Jessica Lindsay

Nick has been extremely helpful from the time I contacted checkered flag until the time I was able to get there and view the car with my own eyes. He went above and beyond sending videos of the vehicle I was looking at along with getting the pre paper work done prior to coming to the store. If you are planing on buying a car from che | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ tori collier

Absolutely enjoyed seeing Amy again! She helped me with what I needed, and kept me updated on my vehicle. While I was waiting we always talk about my nails, and I seen she gets hers done, and she was telling me about the place she goes to. Love coming to this place to see her, she is absolutely friendly, and goes above and beyond for | Read Full Review

5/22/2023 12:00:00 AM | Google

★★★★★ Harlan Berry

Nick Rios is the guy you want to buy a car from. From being detailed and upfront to being fast and respectful. Would definitely buy my second car from him again. | Read Full Review

5/22/2023 12:00:00 AM | Google

★★★★★ Elizabeth

I loved Mikes positivity and kindness as well as being able to handle everything over the phone and text! Super easy while I was still able to work. | Read Full Review

5/22/2023 12:00:00 AM | Cars.com

★★★★★ Elizabeth Layden

Such an easy and pleasant experience! All done over the phone or email while I was still able to work! He delivered the car to my home and was so nice to work with! | Read Full Review

5/21/2023 12:00:00 AM | Google

★★★★★ Thom Jennings

Friendly expedient service! | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Fabio Salvioni

Nick was incredible! He helped us find the perfect car and drove us to all of the other checkered flag dealerships to compare and test drive other makes than just Volkswagens. He was able to put us in the perfect car at a very fair price with 0 pressure to make a sale or decision right away. Best dealership experience I've ever had a | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Danielle Lawler

Mike Evans was super friendly & great to work with. | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Ray Sullivan

Excellent communication and service. Explained issue thoroughly. Helped with warranty I had purchased to get the issue covered. | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ asilvia57

William is a phenomenal person! He walked us through the whole process and made us feel very comfortable. We had a bad experience at a couple of dealerships leading up to this, and I am glad we came here! Him and Gabby are amazing to work with! Would 100% recommend! | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Gary Snodgrass

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5/19/2023 12:00:00 AM | Google

★★★★★ Ashley Rogers

Sterling was amazing, efficient, and wonderful to work with. He made the process seamless. Highly recommend working with him! | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ milisa perez

Nick Rios was extremely helpful ! With his knowledge of cars and care for my budget He turned a horrible car situation I had into an affordable amazing opportunity for a new car that I am obsessed with . Thank you nick for showing amazing services and taking interest into my problem and helping with a solution. | Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ Quiana Northern

Scott was great! He really helped my husband with his dream car and gave us the best options to finance it. If you’re looking for a car, hes your guy. | Read Full Review

5/17/2023 12:00:00 AM | Google

★★★★★ Stephen Owusu

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5/17/2023 12:00:00 AM | Google

★★★★★ Jordan Pinnix

Timely, personable, friendly, professional. Customer for life. | Read Full Review

5/17/2023 12:00:00 AM | Google

★★★★★ Richard

Brought in my 2019 VW Atlas R-Line SEL P for what I could see as an oil leak around the valve cover. Upon inspection they also noticed a cracked Valve Cover and Coolant leak. My service advisor Derek stated they would replace the valve cover, valve cover seal water pump. Parts were ordered and installed. Drove home noticed the coolan | Read Full Review

5/17/2023 12:00:00 AM | Cars.com

★★★★★ Shawn Morrison

Just great customer service! | Read Full Review

5/16/2023 12:00:00 AM | Google

★★★★★ Andra Johns

Scott was so helpful. We were originally helped by William (who was also incredible!). But due to an emergency at home hand to leave. We had a seamless transition, and Scott so clearly had our best interests when helping us with our new car. I would highly recommend both Scott and William! I had an amazing experience at Checkered Fla | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Sierra Salazar

William was incredible! He was helpful and made the whole process so easy, while making sure I got everything I wanted in my new car! | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Emily Bartlett

Service department was so friendly and helpful throughout the entire appointment. 100% recommend! | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Jeffrey

Quick and friendly- was able to get an appt. at last minute. Was able to describe in less than twenty words! | Read Full Review

5/14/2023 12:00:00 AM | Cars.com

★★★★★ Hector Avellaneda

Worst customer service I've ever experienced. Service manager had a very nasty attitude and didn't want to here anything I had to say. Can't believe Vw dealer tried to overcharge and proceeded to get mad when price was questioned. Most customers are clueless when it come to their vehicle Services and often get ripped off, very sad t | Read Full Review

5/14/2023 12:00:00 AM | Google

★★★★★ Tim

Derek Patton is the best service advisor ever. If checkered flag were to be given a magic lamp and a genie to grant them three wishes, they should ask for 2 more Derek Pattons and another Chili Williams in parts. You should strongly consider giving them both a new GTI as a retention tool. | Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Ronald Wierzbic

Michael was very helpful. He took us through the whole experience with such ease. He was charismatic, helpful, and very informed. We appreciate the experience and would 10/10 recommend him. | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ William Lewis

Scott Cust was very helpful, great service from the staff | Read Full Review

5/11/2023 12:00:00 AM | Google

★★★★★ Shawn

The cost was less than the estimate the work was completed on time. 4 Wheel bolt caps were missing when I dropped it off, and they replaced them, at no cost. | Read Full Review

5/10/2023 12:00:00 AM | Cars.com

★★★★★ Sam

Setting up my appointment was convenient and when I arrived I was taken care of very quickly by the team. My service advisor was polite and prompt, and listened to my concerns. Communication while the car was in the shop was easy and frequent - one of my biggest issues with other VW dealers in the area is the lack of communication. C | Read Full Review

5/7/2023 12:00:00 AM | Cars.com

★★★★★ Laurie

Daniel in service is amazing and such a great addition to the team of advisors. I have been a customer with Checkered Flag for about 8 years and have had many advisors over the past years and he was one of the best ones I have had yet. He was very compassionate in sharing the news of the issues with my car and made me feel like he ac | Read Full Review

5/6/2023 12:00:00 AM | Cars.com

★★★★★ Tyler Knapp

Mike was awesome. He was personable and very helpful throughout the whole car buying process. I would definitely recommend going to him to buy a car | Read Full Review

5/6/2023 12:00:00 AM | Google

★★★★★ Mike Contacts

Best service department! Anytime I need anything, they always take great care of me and my car. Derek, Will, and Robert took care of me and my vehicle needs. Everything was eexcellent. | Read Full Review

5/6/2023 12:00:00 AM | Google

★★★★★ Cynthia Ross

I had the entertainment system repkaced. I would have appreciated an offer to show me how it works. | Read Full Review

5/6/2023 12:00:00 AM | Google

★★★★★ Matthew Bennett

I worked with Mike Evans and he was quick and very professional. He made the buying process a breeze. Definitely recommend! | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Patrick Harris

Nicolas was a great car dealer. He was quite friendly and easy to talk to…If you need a Volkswagen, he’s the man! | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Kendell Deberry

Jay was super amazing! He helped me get my dream car while at the same time making sure I made all of the right choices! He was super funny, friendly and I would go back a thousand times to buy a car from him! Amazing service! Also, I LOVE MY 2023 JETTA SPORT!!! :) | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Jessica Dixon

Sterling was super helpful and very polite! | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Chris beeler

Great experience. Scott was amazing | Read Full Review

5/3/2023 12:00:00 AM | Google

★★★★★ Brendan McCauley

Nick Rios was great to work with. Very personable and helpful in our extensive buying process. | Read Full Review

5/3/2023 12:00:00 AM | Google

★★★★★ James

Overall great experience! The entire staff is friendly and professional. This is the second vehicle we have bought in 8 months from Checkered Flag VW, this experience was even better than the earlier one. Thank you to you and your entire team. | Read Full Review

5/2/2023 12:00:00 AM | Cars.com

★★★★★ Bobby Angelopoulos

I recently had the pleasure of purchasing a car from Checkered Flag Volkswagen and I have to say, working with Nick Rios was an incredible experience. If you are looking for a car Nick is where you need to start! Nick Rios in 5 statements: 1) Excellent Work Ethic 2) Positive Attitude 3) Full of Answers For Your Questions 4) Kind Sp | Read Full Review

5/1/2023 12:00:00 AM | Google

★★★★★ Laura Kaufman

Nick made my visit enjoyable!!He was very knowledgeable about Checkered Flag and the vehicle we were looking at. Very friendly and courteous. 5 stars to Nick ???? | Read Full Review