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CMA's Valley Volkswagen

★★★★★(102)read reviews

314 Lee Jackson Hwy, Staunton, VA 24401

(540) 324-4045 Ask About Our Service Specials!

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Business Hours

Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Tremaine Jones
Got my truck inspected. They got me in and out quickly. | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Fred Crawford
Over the years you try different places. And some are good. Some are just ok. Some suck out loud. But here it was Great, you want find any better service. Plus everyone was friendly and polite. | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Anthony Sacchetti
Great people, Mike and Cody very awesome people. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Kevin Hamner
I had an excellent auto purchase experience. Ray Hatcher is the best! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Tremaine Jones
Had my truck inspected and they got me in and out quickly. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Faith Holmes
Great service and warm welcome! The whole team assisted me during my purchase and even went above and beyond to pick me up on the rental place. Thanks to Cody and John for the amazing service! ?????????? Five star for the great service from Cody and John! I love my 2024 Jetta GLI Autobahn. | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Ryan Johns
Incredible as always! Love Jeanine and the entire VW Family! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Gregory Nichols
Valley VW always does an awesome job! Always easy to service done on our Jetta | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Jim Childress
Great service as usual. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Lacy Bridges
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10/18/2024 12:00:00 AM | Google
★★★★★ Lynn Norley
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10/18/2024 12:00:00 AM | Google
★★★★★ Dhananjaya Patel
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10/16/2024 12:00:00 AM | Google
★★★★★ Santina Wilson
Arrived quite earlier than appointment, they got me right in and out in timely manner. | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Penni Walker
Great experience with all. They were helpful, friendly, and made it happen for us! Logan, Cody, and Tyler were the best experience I’ve had with getting a vehicle from a dealership. | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Rick Schneider
Great experience. Everyone was friendly. What I loved was that they did not come off as salesmen. Yes, they were selling and I was buying, but they did not try to push me on things that I wasn’t interested in. I respect and appreciate that. Thank you! | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Susan Malone
The service department is the best | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Danielle Hatch
Easy and quick service! | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Stephanie Collins
Fast service and a super friendly staff! Highly recommend. | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Chad Falls
Great group of people to work with! | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Doug Fry
Did not fix the problem. Started back up within a mile of leaving the lot. Even sent message to my VW app | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Jordan Campbell
I couldn’t have asked for a better experience at CMA Valley Volkswagen. Tyler and Cody were knowledgeable and informative. They both took time to make my buying experience personal, engaging in conversation outside of sale which was so appreciated. I drove off the lot in a dream vehicle sold from people who genuinely care about their | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Tina Grove
I asked them to replace my wipers. Instead, they marked the Multi-Point Inspection, as "May require attention in the near future". WHAT? I specifically asked for them to be "replaced". What kind of service is that? | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Terri Sorber
There was a warning light on regarding oil level. I didn’t have an appointment, but they fit me in and took care of it right then and there at no cost. | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Heather Alexander
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9/18/2024 12:00:00 AM | Google
★★★★★ Cleveland Morris
First time with the service department. Couldn’t have been better! | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Brad Wimer
As always top notch service on our VW | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Julia Slike
THANK YOU MIKE!!!!!!!!! From the bottom of my heart I appreciate you and the techs who just helped my 18yo daughter, who was beach bound with friends on her first roadtrip from PA to SC, get her Eos back on the road at the end of the day… minutes before closing on a Saturday! You are a life saver!!!!!! This mama can breathe again. Y | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Jennifer Brown
They really went above and beyond and got me in and out of an oil change so quickly after having a previous dealership put in too much oil. So thankful for their help, warm attitude, and support. | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Chris Oakley
Cody went above and beyond to get us the car we were wanting. Great to work with all around. 10/10 recommend!! | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Anna Primbetov
Great customer service from the service desk! Friendly, polite, and helpful. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Kara McEniry
I recently had the pleasure of purchasing a 2024 Volkswagen Jetta, and I must commend the exceptional service provided by Cody McEniry. From the moment I walked into the dealership, Cody made the entire process seamless and enjoyable. Cody was incredibly knowledgeable about the Jetta, patiently answering all my questions and providin | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Donna Stinehart
The repair shop was good and thorough. Their quick work continues to impress me. | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ munamato nhanga
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9/7/2024 12:00:00 AM | Google
★★★★★ Earl Fitzgerald
State inspection today. All went well. Said I needed wipers. Got the wipers. Got the bill 50.50 labor to put on wiper blades. That's just beyond crazy. I should have asked about the labor before I said yes. I can change them myself or any auto place changes them for free when you but the wipers | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Laura Campbell
Wonderful service! Quick in and out inspection with friendly staff | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Ruben Martinez
Very knowledgeable and helpful | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Robert Taylor
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9/3/2024 12:00:00 AM | Google
★★★★★ Kelly Campbell
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9/1/2024 12:00:00 AM | Google
★★★★★ YVRTRAZH
I originally called to check if a vehicle was available ended up speaking to a salesman named JB who made the entire process a hell of a lot easier. Drove 4 hours just to pick the car up then 4 hours back home. Worth the trip! Safe to say JB and this dealership can be trusted. A true man of his word! | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ John York
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8/29/2024 12:00:00 AM | Google
★★★★★ blg32198
My husband and I went to CMA Valley Volkswagen after an unpleasant experience at a local dealer. The team at Valley Volkswagen presented us with several options in a very pleasant atmosphere and we bought a Tiguan and drove it off of the lot. They were all very professional both in appearance and knowledge. I would highly recommend | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Sandy Greene
I really appreciate your service department, with routine checks the only maintenance my ID 4 needs. Quick and cordial. | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Mike Young
Overall a positive experience. All 65K maintenance was completed. However, head unit in my 2018 Outback is unresponsive. Salesman said units on back order. But, will notify me when they come in and install at no cost. Will update with progress. | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Glen Kruis
The Service Department got us in for our service right on time, and finished in a hurry. Not sure there was much more anyone could ask for. Thanks for everything! | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Gabriela Mejia
The staff was polite and quick with my service. I got a good sense of the positive atmosphere by the way the employees interacted with one another. I definitely recommend this dealership and service department! | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Elida Gray
I’ve been really pleased with your service! Thank you! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Faith Wambugu
Awesomest and very efficient ?? | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ AC
New to the area and after trying another dealership up north, I’ve decided that this dealership is worth the 50min drive. Great customer service, great communication and trustworthy work. They earned my business! | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Krista Parrish
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8/17/2024 12:00:00 AM | Google
★★★★★ Vincent Stofan
Just an all around great, friendly, and professional experience. Loved every minute. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Eric Fitzgerald
Failed at the most basic level of customer service. Never called to update status. Was initially told it was a 3 day wait for a part and the service would be finished the day it came in. 2.5 weeks and 0 phone calls later it was finally ready. Under promise, over deliver. This dealership does the opposite. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Gustavo Alvear
Great service and friendly people! Highly recommended ?? | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ tim wagner
Wonderful experience!! Very transparent and vr8 mechanic!!! | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Brenda Loving
Valley Volkswagen service and staff is awesome! Took my car in because engine coolant light was on and was leaking coolant. Needed a thermostat and they were able to fix it the same day | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Ted Ansley
Had a new to me VW checked over! No charge and they informed me and did a recall as well. Always have amazing service here. This is the 4th VW I've brought here. | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ Collin Lawhorne
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8/7/2024 12:00:00 AM | Google
★★★★★ Richard Brownley
Great purchasing experience. John was very professional and courteous salesman. | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ anthony sanchez
The service was done in a reasonable amount of time and I appreciated the interactions with staff. | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Lynne Ennis
Camden was amazing! The whole team was so helpful at helping me find the best car. I’m obsessed! | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Orvin Stinnett
Awesome job on the atlas,now it has over spray on it now. Thanks Orvin K Stinnett | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Kharoe
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7/29/2024 12:00:00 AM | Google
★★★★★ Melissa Duquette
Visited the service dept for routine maintenance and a recall fix. The staff was professional and courteous. Scheduling via phone was easy, and the team was transparent about the costs and expected completion time. The work was completed as promised and there were no surprises when I picked up my vehicle. I appreciate the ease of g | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ William Page
I have to drive an hour to CMA. I would drive Three hours. Never have I experienced such service start to finish in the purchase and servicing of any auto and I am older than the hills with many cars behind me | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Reid Harris
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7/27/2024 12:00:00 AM | Google
★★★★★ Erica Martin
Best service department around! | Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ Danik Yurchenko
Good professional service | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Mclatt
My appointment was for 2 pm. They said it will be about a hour and I was in my car before 3:pm. Great service. Nice waiting room, was not there long but they provided refreshments and petty good reading materials. I don't have time to even finish my magazine. Very friendly staff. Explained everything that was done. I have no problem | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ M
The sales process was OK, we did pretty much all of it online. I was pretty surprised and disappointed that they delivered a brand new car with literally fumes in the gas tank! Also, didn’t bother to attach the front plate or even install the plate holder. Overall they were OK, but I’ve never had a newly purchased vehicle delivered w | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ kera Tidd
They really worked with me the best they could and if it wasn’t for them I wouldn’t have my new ride thanks again for all yalls help I defiantly recommend them ?? | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Kristin Higgins
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7/23/2024 12:00:00 AM | Google
★★★★★ Sara P.
Wonderful experience with the service department, and a wonderful experience with one of the sales reps, Cam! Huge help into getting us the vehicle we wanted! | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Danny
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7/18/2024 12:00:00 AM | Google
★★★★★ JT Media
The best service in town! They take care of all 3 of my vehicles and I cannot say enough good things about them. | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Stacy Powell
My mother and I came in on June 26, 2024 just to see what I could get for my current vehicle. The internet sales guy introduced us to Cody McEniry who was awesome he had a great personality, kept us entertained while we waited for the appraisal on my vehicle and while they ran numbers trying to make it work, he made it an enjoyable e | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ M
The sales process was OK, we did pretty much all of it online. I was pretty surprised and disappointed that they delivered a brand new car with literally fumes in the gas tank! Also, didn’t bother to attach the front plate or even install the plate holder. Overall they were OK, but I’ve never had a newly purchased vehicle delivered w | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Crystal Simmons
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6/15/2024 12:00:00 AM | Google
★★★★★ Phillip Moyers
Overall, a good experience. Financing was not what was agreed upon the evening before which bothered me. There were some other small issues but that was the major problem for me. | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Ed Parker
Friendly staff, great service. Has always treated me well. Will return for more service. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Elizabeth Trainum
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6/12/2024 12:00:00 AM | Google
★★★★★ Melvin Wilcher
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6/11/2024 12:00:00 AM | Google
★★★★★ JJ Lawhorn
What are you waiting for??? No seriously!!! Go get your dream ride from CMA VW Cody McEniry and the team there got me in my ride I’ve wanted for a very very long time! Quick no nonsense to the point sale paper work and we was in the wind! Thank you all so so much ?? | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Raine Marshall
Great service! Thank you! | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Ben Markowitz
Booked appointment online. Didn’t know what tires I had ordered upon arrival. Tried to charge us more for alignment than we were quoted when booked, but they did match the price. FYI they do charge a 3% fee to use credit card to pay - which was kind of obscurely posted, but did try to make it right with a credit towards future servi | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Bradley Taylor
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6/4/2024 12:00:00 AM | Google
★★★★★ Jay deBellonia
I actually think leaving 5 Stars is like saying LOVE for everything, but my experience here has been very good and I don't wanna be the only one to not leave a 5 mark. CMA VW Service Dept has been great to work with when I need repairs or maintenance on my MK7 Golf R. They are helpful, kind, courteous and IMO have very fair pricin | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Bill Eadie
Always solid information. Dependable. Personable. | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Fred Reams
Part and labor too expensive for such a small job even recognized by service writer. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ R. J
You're horrible in every aspect that defines a dealership with the most unprofessional service department. | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Mark C. Rogers
I stopped in without an appointment on a Friday afternoon and on the last day of the month to get a tire plugged. Valley Volkswagen had me in and out in less than an hour. As always, excellent service! Highly recommended. Thank you! | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Harry Drum
We had a very good car buying experience with the team at CMA's Valley VW. Everyone on the team was extremely helpful, and at every turn we were greeted by another smiling face and someone checking on our needs. Very great experience! Ask for Harry #HolleratHarry | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Eric Tich
Excellent customer service. | Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Michael Hardison
Very easygoing. Made buying a very smooth non headache experience. Thank you for y’all professionalism. | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Mary Tacy
Excellent busines | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Charles Brooks
Great experience all around | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ 1Random Person1
Excellent service from the receptionist to the sales team. It makes a difference. Congratulations! | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Daniel George
Carlos is an exceptional salesmen. My wife and I were very happy with the entire car buying experience here. Which is really saying something with the state of customer service these days. Since buying the car Carlos has called to check in, and answers our questions multiple times. He is certainly one of the best customer service or | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Robert Migliaccio
Great sales and service team ! Thank you for the help! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Nancy Miller
They were very quick to take care of what I needed and got me in promptly. They fixed the problem and also were open and honest about what couldn’t be made to work as my car was too old. I was ok with that and understood completely. As always I was happy with Valley VW’s service. | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Angie Miller
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5/11/2024 12:00:00 AM | Google
★★★★★ T McNeal
This has been the best car experience ever. Ken my dealer and he walked me through the whole process for my 2019 Sandstone Metallic CRV E-XL. I bought it sight unseen. First time ever doing that and the whole experience was beyond my expectations. He even had them deliver my car to my home in MD. The drivers were wonderful, Bob and M | Read Full Review
5/10/2024 12:00:00 AM | Cars.com
★★★★★ Teresa Almoney
I’m always treated well here. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Victor Morris
Everyone was pleasant, knowledgeable, and helpful. Plus, they took care of the maintenance quickly. I only had to wait an hour. Last time I had routine maintenance done at another dealership, it was over two hours. | Read Full Review
5/9/2024 12:00:00 AM | Google

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