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Karen Radley Volkswagen

Karen Radley Volkswagen

★★★★★(656)read reviews
14700 Jefferson Davis Hwy, Woodbridge, VA 22191
(703) 879-8222 Ask About Our Service Specials!
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Service Offers

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    $10 Off Front Wiper Blade Replacement*Click Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
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    $119.95 Oil and Filter Service*Click Here for Details
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    $25 Off Genuine Volkswagen Battery*Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    $35 Off Set of Four Tires*Click Here for Details
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    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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    VW Service Credit CardClick for Details

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Business Hours

Mon: 7:00 AM - 5:30 PMTues: 7:00 AM - 5:30 PMWed: 7:00 AM - 5:30 PMThur: 7:00 AM - 5:30 PMFri: 7:00 AM - 5:30 PMSat: 8:00 AM - 3:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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Customer Reviews

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  • ★★★★★ Kevin Neary
    The staff was courteous and attentive in giving updates with the status of your vehicle | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Herb Narvaez
    | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Heitzmann
    I needed help with a foreign car owned by a disabled man. Got great help!!!!! | Read Full Review
    9/5/2026 12:00:00 AM | Google
  • ★★★★★ Robert Skertic
    Patrick was awedome! | Read Full Review
    9/5/2026 12:00:00 AM | Google
  • ★★★★★ Valerie Clark
    My experience with the service department at Karen Radley Volkswagen is always exceptional...customer service is excellent... My Acura needed an oil change ASAP and I was able to schedule an appointment online, that same day....Todd was the associate that assisted me...he was great...i had many questions... he was knowledgeable and | Read Full Review
    9/5/2026 12:00:00 AM | Google
  • ★★★★★ Craig Fisher
    great customer service, would recommed to anyone | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Elanese Pitts
    | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Naimah Thompson
    | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Wanda Grier
    | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Yaphet Brooks
    | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Sofia McGill
    | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Medhat Mosaad
    Very reliable and professional | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ ADJ
    | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ craig jeter
    I always get top notch service from Karen Radley! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ LaToya Rose
    My experience with Karen Radley Acura is always great. Tarron was wonderful and kept me informed of all work performed and recommendations. | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Roger Walker
    | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Mohammed Jalloh-Jamboria
    David was awesome!!! He really guided me through the process and made me feel at home. His customer service is unmatched! | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Fishman
    It's nice to be given the facts without any upsell. Everyone was respectful of my time, explained what was a need vs a recommendation, and left all decisions up to me- the consumer. I will come back here and recommend this place to everyone I care about. | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Wilburn
    | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Jimmy Malik
    I want to take a moment and give a big thanks to the Karen Radley Volkswagen team in Woodbridge, VA. We have been customers now since 2016 and yesterday I was able to upgrade my dad's existing car bought at the same location and upgraded to a 2026 Tiguan SE! My family prefers this dealership because of the care and team approach. E | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ John Doe
    I purchased a 2026 vw jetta from Mr John Williams . Mr.Williams was a great sales person. He was very professional ,very knowledgable and very courteous. I had a great experience at the dealership.. i will definitely be back to purchase another vehicle soon..Thanks again for everything | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Nasrat Suleimankheil
    ????? I had an excellent experience with this dealership, especially thanks to **Rhea S.**. She was extremely helpful, professional, respectful, and a pleasure to deal with throughout the entire process. Rhea made sure that all the issues with my car were properly addressed and resolved. The service was completed in an excellent am | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Peggy Bowling
    As always Rhea in service was awesome! | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ ato andoh
    | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Yu Chen
    | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ bir rana
    Great service ?? ?? always | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Katrina Lewis
    | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Lois Ngobeh
    I received complimentary service this morning for an oil change, tire rotation, and brake service. I believe the requested work on my vehicle was completed as expected. I was also asked whether I would like the car cleaned and the interior vacuumed, which I agreed to and appreciated as a thoughtful offer. However, I was disappointed | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Lexi H.
    | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Morales
    | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Wais Khairzad
    Had a very positive experience. Very satisfied! | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Philip Lyle
    Service dept. is outstanding | Read Full Review
    8/29/2026 12:00:00 AM | Google
  • ★★★★★ B key
    Mr Willam's provided outstanding customer service. Please recognize him for his hard work. I always have a great experience. | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Raphael Hernandez
    Another excellent experience today at Karen Radley Acura. Took my 2025 Acura Integra in for an oil and filter change. I was treated like a VIP, with a smile. Had an opportunity to chat with the finance manager, and my go to sales rep, as well. They know me by name. Go buy a car here! I've bought 9 Acuras from Karen Radley since 1993. | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Jose West
    Excellence services | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Drew Cutler
    The technician I spoke with was very kind and helpful | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Andre Lawhead
    I had a great experience getting my car serviced at the Acura dealership. David was professional, friendly, and very helpful throughout the entire process. He kept me informed, answered all my questions, and made sure everything was taken care of properly. | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Anne Arismendi
    Radley Volkswagen's staff were pleasant and helpful the morning I drove my 2022 Taos into the Service area. The facility was clean and arranged with the customer's needs in mind. I was kept informed the status of work. I was very satisfied and would highly recommend friends and family to use your service department. | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Daniel B
    Exceptional service delivered today. I brought my VW Touareg in for a State Inspection, and the process was seamless from start to finish. Rhea, Greg, and RJ consistently demonstrate exemplary customer service and professionalism. Additionally, Kirk in Parts remains an invaluable resource whose expertise and support are always apprec | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Harris
    | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Gerald Foley
    Karen Radley Volkswagen delivered an absolute benchmark experience this morning. After driving Volkswagens for over 30 years, this easily stands out as the best service department interaction I have ever encountered. My service consultant, Rhea, was fantastic, getting both of my 2024 Atlas recalls completed in under 90 minutes. Havin | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Anderson
    My car required matianence, I had a 10am appointment. They were on time. I requested a ride to & from Patomic Mills Mall. They changed the oil & did a dealer software update. The driver was polite. They washed my car & I was home before rush hour traffic. | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Dottie Burton
    | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ samantha Ferguson
    Charles is fantastic! Very professional and courteous. | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Anu Garg
    Excellent customer service! Every one welcomes with warm smile and is taking care of business professionally ?? | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Abeer Beg
    Charles is hands down the best advisor, communication is exceptional. Got my vehicle in and out. | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Chaudhry Usman
    Came for my ADX first complimentary oil change and filters, I was greeted cordially, and waited in lobby, offered me refreshments and coffee. Kept updating me throughout the service time. Done in a hour or so and washed my car when done. It made me feel happy and very well taken care of. | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Terry Carroll
    Great customer service on my schedule. | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Gary Fourney
    Charles Murrell a service manager is the reason I keep going back for all my car maintenance needs. I trust that he will only do what work is needed. He is professional, but very friendly too. Always works around my schedule. | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Liniece Cannon
    I love Reya she works in the VW service department! Her customer service is A-1! She always make sure my car is serviced properly! She is the best! | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ john Facciola
    Quick and professional | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ Laney Family
    Great service and communication. | Read Full Review
    8/24/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany Holliday
    Always the absolute best service! | Read Full Review
    8/24/2026 12:00:00 AM | Google
  • ★★★★★ S Charles
    Courteous and friendly service. Thank you Todd. | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Taylor
    Quick, professional, and thorough! Service is always exceptional. Have been a customer for over 35 years. Highly recommended. | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ William Johnson
    My experience with this particular maintenance appointment was very satisfying. In particular with service representative Charles Murrell Jr. He kept me abreast with updates concerning the service rendered to my vehicle. Let me also say with the overall customer service of the other staff members. Top notch, from the time I drove my | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Edward T. Jones, Sr
    David T. In service was a pleasure to work with. He's very informative, and provides updates on your vehicle progress. | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ C
    I received exceptional customer service from David (Acura's Service Advisor) today! He went above and beyond and I really appreciate his help, professionalism, and time! | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Phone
    Great dealership with knowledge staff and convenient hours! Have been doing business here for mary years and highly recommend! | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Marie Walker
    | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Andy Buckon
    Charles and the team did an excellent job! | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Emmie Moskal
    I have used Karen Radley Acura Service Department for many years and have been exceptionally pleased with their staff members and service consultants. I must add Charles Murrell is one of the outstanding service consultants in the department! | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Lito Liclic
    David Lopez was very accommodating and helpful on the course of my car's service with Karen Radley service center. He provided extra mile by giving some advices for my car's maintenance and standard discounts that I didn't know existed. | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ David Martel
    | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Eb Reid
    | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Traveller Naved
    One-Star Dealer Review ? 1 Star Very disappointed with my experience with this dealership. I purchased a new Volkswagen Atlas SE with Technology, and I have continued to have a key detection issue, with the vehicle showing “Key in range and not detected” even when using both keys. I am especially disappointed because I was already | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ William Proctor
    My service advisor, Todd, was EXCELLENT!!! He kept me informed of what needed to be done and did not recommend anything that may have been unnecessary or try to upsell me anything. That was very much appreciated. | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Francoise Burton
    | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Albert
    The staff were very polite and the purchase of the vehicle was fast and painless | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Robert Brown
    | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ yared taffesse
    | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ Rosalba Bonilla
    | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ Alfrdo Gardea
    Excelente trato quede encantado con las señoritas q me atendieron | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ AKT
    Todd and technicians were great, will definitely bring my vehicle back here in the future! | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ M Mathews
    | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Rene Mariscal
    The salesperson, Ryan, was very easy to deal with and made the car-buying process smooth. I will definitely go back to this dealership to buy my next VW. | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Maria Chverchko
    Ensured I wa a completely satisfied | Read Full Review
    8/16/2026 12:00:00 AM | Google
  • ★★★★★ Asha Williams
    Tarron Williams and Daryn Stewart are nothing short of amazing! This tag team duo are professional and provided prompt service. We're in good hands at Karen Radley Acura! | Read Full Review
    8/16/2026 12:00:00 AM | Google
  • ★★★★★ loupetrilli
    Always a great experience at Karen Radley Acura. Appreciate the their courtesy and processes for servicing my vehicle. | Read Full Review
    8/16/2026 12:00:00 AM | Google
  • ★★★★★ two40morty
    Rhea was professional and courteous as usual - She made the entire process quick and painless - Much respect for whoever hired here there at Karen Radley | Read Full Review
    8/15/2026 12:00:00 AM | Google
  • ★★★★★ Edwin Diaz Rosario
    David, was the best host I have ever had . He displayed all the best attributes of customer care rep, very attentive, accommodating, payed attention to detail, maintained me informed on the progress of the maintenance of my car, and eve offered me a loaner. | Read Full Review
    8/15/2026 12:00:00 AM | Google
  • ★★★★★ Natalie Noland
    | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Giancarlo Santos
    | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ George Bunch
    | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Mahatha
    Excellent service. Gregory did a fantastic job on communicating with my car issues. | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ amy mataro
    | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Reginald Trujillo
    Service Advisor David Lopez was friendly and outstanding! David was personable and provided outstanding customer service! He explained in detail the maintenance services required to include the two recalls. David did a great explaining the use of a car loaner! I will be sure and ask for his services again. Acura is fortunate to ha | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Moses Ohemeng
    Great service all around! | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ SEBASTIAN SMITH
    Professional and prompt. | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Zia Ahmad Haidari
    Thank you. | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Lucy
    great service | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Michelle G.
    Great services. I've purchased 3 vehicles from this location for many years and I've always been impressed with their quality and service. | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Bamberger
    Great experience at Karen Radley Acura service. I have an old car I purchased there in 2009 and have been taking it there for service ever since. Terran was wonderful. He explained everything to me and kept me posted on the service being done and when it would be ready. | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Beale
    I am doing a review on Rhea in the Service Department. I don't typically get service from dealer's because of price but my issue required me to go to my local VW. Rhea greeted me when I first walked in and was very friendly, knowledgeable and efficient. Repair was fast, and received the complimentary wash. I'm going to come back beca | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Eva Tyler
    Darrell at Karen Radley Woodbridge is the best team lead manager I've dealt with. His experience and knowledge of the motor vehicle arena is best to none. Over the years he's educated me on the abilities of my vehicles, and has never pushed me to buy an unnecessary service. Others could take lessons in customer service and courtesy f | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ SANDA MYINT
    | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Tyler P
    Lied about faulty transmission all I needed was spark plugs | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Campbell
    | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Levon Brown
    | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Patricia EIchhorn
    Gregory is always very helpful Got all work done today | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Franklin Morales
    David Lopez was great. He was well informed and helpful throughout my service appointment. Trustworthy and will come back to him. | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Chris Li
    The customer service was excellent—everyone was friendly, professional, and accommodating. The waiting area was comfortable, and the entire process was quick and efficient, which I really appreciated. I also loved that they sent me a video showing what was going on, which made the experience feel more transparent and reassuring. Over | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Alish Dhakal
    Staff like Greg were very kind I was only there for something small yet felt like a cared for customer. | Read Full Review
    8/10/2026 12:00:00 AM | Google
  • ★★★★★ Esha Esh
    | Read Full Review
    8/10/2026 12:00:00 AM | Google
  • ★★★★★ William Sanchez Jr
    We have always used Karen Radley Acura service department for our 2013 Acura ILX for over 10 years. It has always been a pleasure working with them and feeling confident that our vehicle is taken care of properly. | Read Full Review
    8/10/2026 12:00:00 AM | Google
  • ★★★★★ Shurmeika aka Meika Henry
    | Read Full Review
    8/9/2026 12:00:00 AM | Google
  • ★★★★★ Angela Crosby
    Prompt response. Very thorough and courteous! Melvin and team were super awesome. Thank you so very much!! #Sweet16MemoryMade | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Hannah
    Service department here is great. Greg and the team are always very helpful and efficient. | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Yuri Johnson
    | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ SALIM WAZIRI
    Top notch service. Very friendly and clean environment. Perfect communication and definition of great customer service. I will recommend them to any one that want to enjoy value of there money. | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Ernest Hodge
    Staff was very informative, transparent, respectful and took care of me without any questions, felt like family!!! | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Percy Johnson
    The Service team was excellent. They always get me in when it is most convenient for me, have a loaner ready and get the work done with a quick turnaround. Patrick and Tarron always take good care of me. | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ Lissette Smith
    Purchasing a vehicle from the Karen Radley Acura dealership was the best experience! Starting with the sales agent, Zaheed, who patiently took the time to thoroughly explain all the different features of several of the vehicles in the lot and assisting us with test driving them. He was very knowledgeable, and caring, but most importa | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Hinds
    | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ samira habibi
    Always happy with the services. | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ Adrian Johnson
    | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ Rhea Vaflor
    We just purchased a vehicle from this dealership and it was easy and fast. Dale, our salesperson, was extremely professional, the car we wanted was ready for a test drive and the paperwork process was fairly quick. We appreciated that while they informed us of different service option add-ons, there was not a hard sell. We accident | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ Susan York
    Customer service has always been excellent at this location, however the new ‘AI Assistant' is horrible. After calling 2 times and leaving messages through this system, no one received the messages. STOP USING THIS!!! Customers will go elsewhere to receive one-on-one Customer Service. On this visit I was informed that the multi ser | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ Derrick Beale
    One of the more pleasant place to visit…and they work fast! Charles n crew made it a quick fix and the RDX is purring again | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ Mattie Fallen
    Always good personal service | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ Jonatan Hidalgo
    David Lopez the advisor was informative and very professional with everything that my car needed Thank you David | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ Chris Hartmann
    | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Richard Sorrell
    | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ William Nash
    | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ W Inventor
    The Karen Radley Acura Volkswagen team at Woodbridge VA always provides an excellent customer service experience—shout out to Charles and his team! They consistently deliver high-quality service and truly care about taking care of their customers.I highly recommend this dealership! | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ David Woodruff
    | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Patti Grady
    David Lopez from Acura was amazing he made this process so easy . | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ JW Inventor
    The Karen Radley Acura Volkswagen team at Woodbridge VA always provides an excellent customer service experience—shout out to Charles! His team consistently deliver high-quality service and truly care about taking care of their customers. Highly recommend this dealership! | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Md Reajul Islam
    Great experience with Todd Trestrail at Karen Radley Acura Volkswagen! He provided excellent customer service and made the maintenance on my 2022 Acura MDX, including the oil change, filter replacement, and other services, smooth and hassle-free. Professional, knowledgeable, and truly cares about his customers. Highly recommend! ???? | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Angela Roessler
    I was in and out within an hour, one entire hour earlier than I was quoted. Excellent customer service!!! I really appreciate the kindness and constant communication from the service team. | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Michael Danzansky
    Had a great experience here. Anthony, my sales person was knowledgeable and very laid-back. Made buying a car a pleasure. Would totally go back! | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Annette Edmonds
    I had an amazing experience at Karen Radley Acura, in Woodbridge VA! The service team did an outstanding job on my Acura MDX, and I couldn't be happier with the quality of the work. Everyone I interacted with was friendly, professional, and made the entire process smooth and stress-free. It's clear they truly care about their custome | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Kiara Rakestraw
    Vanessa F. and her team were great! Had a lot of patience and helped us find the best deal. Thank you again! | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Helen Morrison-Conteh
    The Anthony and Vanessa are very nice and did a great job getting me into a new suv without spending all day with them!! Also, thank you for your hospitality!! | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ J H
    Charles M. Provided me with exceptional service. I will continue to go to him for my Acura needs. | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Michael Matthews
    Excellent customer service!!!! | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Marlene Bustamante
    | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ David Nelson
    Whether it's sales or service I've always enjoyed doing business with Karen Radley Acura. I particularly want to single out Tarron in the service department. He is a great asset to Radley Acura. | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Frankie White, Jr.
    | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Paul Lara
    What a great team! | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Phyllis
    The service was excellent! My service representative is Charles Murray and he's a delight to work with. I have been working with him since I purchased my Acura 4 years ago and he is the best! Isabel is always at the front desk and I look forward to seeing her because she is a very professional and courteous lady. | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Brendan McConnell
    The staff at Radley Acura are friendly and first-class all the way. I took my truck in for a safety inspection and they had me back on the road in no time. Many thanks to Patrick and his team for the great customer service. | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Cathie Realmuto
    | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Vickie Swanson
    As usual the service was great.I was taken care of all that needed to be done Thanks. You guys are GREAT! | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ duke Johnson
    Does service with x Lake Avery enjo? How they fix everything on the car did timing was perfect. I didn't have to wait. I'd like to call him into service department for Jonah. Exclamat so thank you so much. I hope to see phone if I have any issues. Thank you for your help. | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ c s
    Service to my vehicle was excellent and the price reasonable. I've been taking my MDX to KR for the last 15 years. | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Anyere Bih
    I had an amazing time at Karen and eventually got my dream car all thanks to the sales person. Hassan who gave us a warmth reception and presented to us options to choose from. | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Braman
    | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Lori Morris
    When I asked how long the service would take, I was told 1 hour or a bit longer. It's going on 2 1/2 hours and I am still waiting. Why can't they just tell the truth about how long service will take? Ughhhh | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Felix Johnfinn
    Great service! | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Jay Taylor
    | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Cameo Leggett
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    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Lucas Justiniano
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    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Louis S
    Convenient location, knowledgeable service advisors. | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Jose Agudelo
    Excellent customer service. | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Liza Brown
    | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Derrick O'Neal
    | Read Full Review
    7/26/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Carter
    Customer service is awesome! | Read Full Review
    7/26/2026 12:00:00 AM | Google
  • ★★★★★ Marvin Coyner
    No hassle, friendly, professional, honest, easy to work with. This is how I describe this first class business that I highly recommend to friends and family. | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ brothershamal
    Great service! Please continue doing the good work. | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Cabell Gobble
    All of my experience with Karen Radley individuals has been fantastic, especially Melvin. Thank you all! | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ Karthia Ankrah
    | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Emili
    One of the best dealership experiences we've ever had. We had a car in mind and test drove Tuesday. Went to get the car the next day. Hassan was amazing and knowledgeable. He made sure we understood everything and went over the price and the breakdown in detail and being transparent. Would definitely recommend this dealership and the | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Deola Adeyinka
    | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ David Siemiet
    Always helpful, friendly, flexible to my ever-shifting work schedule, and takes care of me and the car. Nothing but positive reviews and thanks. | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Gene Linner
    | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Masooda Rasoli
    Todd made the whole experience really easy. I needed maintenance done on my car this morning and was on a tight schedule, he went out of his way to make sure everything was taken care of quickly. Great customer service, I really appreciate his help and would definitely recommend him!!! | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Dr. Andrea Sears
    RHEA of Karen Radley is ALWAYS absolutely Amazing! | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Sean Cassidy
    | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Maggie Goodwyn
    | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Robert Milton
    | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Yo Lo
    A special THANK YOU to Mr. Charles, Radley Service, for taking care of me. | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Karen Robinson
    Karen Radley service center always provides impeccable service. I highly recommend them for all your car service needs. My visit was for a VA safety inspection their professionalism and friendly service has earned them a repeat customer. | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Akshan Music
    Service always timely and thorough… service techs are very knowledgeable and keep you in the loop as repairs progress. | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Nickia Palmer
    | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Ty Rawls
    Great service overall! ? | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Ty Neal
    Very friendly and professional dealership. Tarron went above and beyond to make sure my experience exceeded my expectations. Excellent customer service, and I highly recommend working with him! | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Tammy Hamilton
    | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Marie Sanders
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    7/20/2026 12:00:00 AM | Google
  • ★★★★★ David Jackson
    | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Tara Charity
    Excellent Service Every Time! | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Ascary Rivera
    The whole team Here is full of hospitality ,best in business I will rate them.Jose Cabrera , the sales man Ryan and Pedro on finance will find the best car and deal for you . Never felt any pressure to make any decisions and you never feel obligated to buy any extras coverage but they do a great job going over everything you may need | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Rosario Hunter
    Keep the customer informed about the process, as they work with the car to ensure they have the best information possible!! | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Cristian Cortez
    very good | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Mills
    | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ joanna cocherell
    Great service! Rhea is professional and courteous! | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Travis-Jeffries
    New automated appointment line is efficient. Service guy Tarron was friendly and helpful. He went the extra mile to get my SUV serviced, cleaned and provided realistic recommendations. | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Gabriela pagan
    | Read Full Review
    7/16/2026 12:00:00 AM | Google
  • ★★★★★ Pete R
    | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Scott Flood
    Took care of the problem (new starter, under warranty) very quickly, and kept me informed of the progress along the way. I never had to wonder what was going on or when it would be done. Excellent work! | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Nita Sharma
    Tarron was great! Very friendly, understanding service staff. They make you feel at home. | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Melody Willis
    So far I can say that all of my experiences at Karen Radley Volkswagen service department have been very pleasant. I really like the no pressure vibes of the place and I love seeing so many females auto techs employed there! | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ T Le
    Service for recall was completed successfully as estimated. | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Thomas
    Tarron was very welcoming and efficient!! | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ John Mabry
    The experience was pleasant. It took longer than I expected for a battery check and battery change since the account representative showed me a diagnostic report about my old battery. | Read Full Review
    7/14/2026 12:00:00 AM | Google
  • ★★★★★ Emma Hildreth
    I just bought my first car and had a wonderful experience here! Staff was knowledgeable, patient, and friendly! Anthony took time to walk me through the paperwork as well as show me the features on my new car. Pedro took time to explain all the packages thoroughly and answered all my questions. I love my new car and highly recommend! | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Catrina Yohey
    | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Edelen
    | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Thaddeus McKoy
    | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Karen Patrick
    Easy check in. While there it was recommended to get another service, was told it was $389. When I got my car back a couple of days later, the charge was $445, with a $55 miscellaneous charge that wasn't originally mentioned. I also didn't get a copy of the receipt via email as told, only hard copy. I would just be aware of charges. | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ ALPHONSE MPIA
    I received an outstanding service and will be back | Read Full Review
    7/12/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Medellin
    | Read Full Review
    7/12/2026 12:00:00 AM | Google
  • ★★★★★ Andrei Valerio
    | Read Full Review
    7/12/2026 12:00:00 AM | Google
  • ★★★★★ Wilhelmina Kumah
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    7/11/2026 12:00:00 AM | Google
  • ★★★★★ T Skates
    | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Ravanell Lang
    I received great customer care with selecting my vehicle. | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Gary Ashburn
    | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Jeannie Dillensnyder
    Rhea was a delight to work with. She was efficient, kept me informed and even had my car washed and ready for me. I appreciated the VIP treatment | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Leisa Myers
    Fabulous ? Thank you for great service !!! | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ D BLACKSHEAR
    Always great service when I visit. Todd is great!! Keep up the good work ???? | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ George Hairston
    Great customer service! | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Claudia Sanchez
    Tarron was excellent! He walked me through every step of servicing my new car and made the entire process easy to understand. His communication was outstanding, and I'm very happy he was my service manager | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ S.Hale
    Easy and effortless experience. Everyone was kind and we had a really fun time and our only regret was we didn't get to take our rep out for dinner with us afterwards.?? | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Kadovia Smith
    CPO 1st service. David Lopez, my service advisor was nothing short of amazing. He listened, heard my concerns and worked to get matters resolved. I am satisfied with what he was able to accomplish on my behalf. Thanks again David! | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Alfred
    | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly King
    The staff is always a pleasure. Mr. Charles is professional and always ready to listen and answer my questions no matter how many I may have. | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ Bianca Bobet
    | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Hancock
    | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ Nancy Fouche
    Excellent customer service | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ Margaret Bankston
    | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ Candy K
    Amazing experience always. | Read Full Review
    7/5/2026 12:00:00 AM | Google
  • ★★★★★ Oscar Rivera
    Great service | Read Full Review
    7/5/2026 12:00:00 AM | Google
  • ★★★★★ Adelagun Harrington
    Charles always provides exceptional service. | Read Full Review
    7/5/2026 12:00:00 AM | Google
  • ★★★★★ Jay H
    Rhea and Kaitlyn were great in assisting me while taking my car in for an oil change and checking some concerns. They both were very knowledgeable about the recommended repairs and explained my options to maintain my vehicle. I have work with Rhea at least two other times and she was very attentive and gave great customer service. Ka | Read Full Review
    7/4/2026 12:00:00 AM | Google
  • ★★★★★ Hilssen Melendez
    Had a great experience at Karen Radley Acura with their service department. David L. Took care of us and everything went as smoothly as possible. Even on these extremely hot days we are getting. They provided a shuttle and were driven where we needed to go and picked up with no wait. He was very courteous! It's always been a great ex | Read Full Review
    7/4/2026 12:00:00 AM | Google
  • ★★★★★ Lani Kamantigue
    Todd was very courteous & professional in speaking & explaining the details of service provided along with a recommendation needed for my car. | Read Full Review
    7/4/2026 12:00:00 AM | Google
  • ★★★★★ Harris sirraH
    Needed standard oil change. Was in and out within an hour and half. Love Karen Radley VW. | Read Full Review
    7/4/2026 12:00:00 AM | Google
  • ★★★★★ pulkit goel
    I would advise others to stay away from this dealership. For a business in the service industry, I'm not sure how they have a 4.7-star rating when the customer experience feels this poor. My wife and I purchased a Tiguan from them, and the entire process felt very rushed and cold. Although I ended up making the deal because I loved | Read Full Review
    7/4/2026 12:00:00 AM | Google
  • ★★★★★ Chris Sherwood
    Maintenance team was great from intake, explanations, provided a video overview from the mechanic, and broke me home and back to the shop so I could work without taking hours off with waiting. Will be returning for my next job | Read Full Review
    7/3/2026 12:00:00 AM | Google
  • ★★★★★ Andrena Sumlin
    Service experience was great!! | Read Full Review
    7/3/2026 12:00:00 AM | Google
  • ★★★★★ Angeline Eure
    Thank you and shout out to the service staff that got me in and out as quickly as they did during this busy 4th of July. Appreciate you guys! | Read Full Review
    7/3/2026 12:00:00 AM | Google
  • ★★★★★ Aldena Walker
    Suggest a snack machine in the waiting area | Read Full Review
    7/3/2026 12:00:00 AM | Google
  • ★★★★★ JDsG&A1st
    Great friendly staff as the transaction time went smooth without any hiccups and as a customer that's what you want for the most part. | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Alexandra Adjei-Fuller
    My experience was super | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Windy Rowland
    Todd was awesome. | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Lutz
    | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Pete Santos
    | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Roxie Vincent
    Quick service. Service consultant Charles Murrell kept us abreast of all actions being taken on the vehicle. There were no surprises! | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Nick Badgley
    I recently purchased an Acura Integra A-Spec with Tech from this dealership after I was referred here by a friend of mine. This was my first time purchasing a new vehicle, and Daryn Stewart made my experience extremely memorable. He was gracious enough to have the time and patience to walk through absolutely every aspect of the ve | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Tina Beletsky
    Appreciate the prompt professional service received. | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Robert Burrows
    Very Friendly Service Department | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Tom Staley
    | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Michael Rozzi
    Everything went well as expected and everyone was helpful and professional! | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Greer Muldoon
    Better than excellent as always! From the day I purchased my vehicle until Monday when I had the inspection- FIRST.CLASS.SERVICE. | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ HipHop VEVO
    Had my first maintenance/multipoint Check done here and it went snooth , took about 90 minutes. Thanks D. Trinidad ! | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Bucket Sisson
    | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ SF
    Best group ever! | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Binh Ly
    The service advisor was very professional. The check-in process was quick—about 5 to 13 minutes. I really appreciated that everything was handled digitally, with instant updates sent directly to my phone. | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Jaquelin Escobar
    Excellent work and so friendly as always | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Rosa M. Farry
    Excellent as usual. Great service rep! | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Michael
    great service! | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Niki Robinson
    | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Tram Hill
    Love working with Charles. Very professional & if you are in a crunch for time, he definitely works with you! | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Josie LB
    Excellent customer service | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Ben Israel
    | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Rosanna Portell
    | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Xavier Rivera
    | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Danny Colorado
    | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Cynthia Radway
    | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Mattie Austin
    A great dealership and I can rest assured that my vehicle is in the hands of receiving the brst care. Thank you for meeting my vehicle needs! . | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Adi
    | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Rosa Lopez
    | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Carole Spicer
    Great friendly service and done promptly !! | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Asael Fuentes
    | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Gonzalez
    Great service | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Nick Zavala
    Always great service and fair prices | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Michael Crane
    They botched the scheduling but came through when I showed up for maintenance. No waiting, and they took me in even still. | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Hughes
    Very professional- every thing was accomplished in a timely manner | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Young
    | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ R Lockett
    Had my Acura TLX service 6/25/26. Tarron W. was amazing with his customer service with me. He kept me up to date front the begin to end of servicing my vehicle. He also help me with updating the software on the vehicle as well. Very Professional and customer service is always on point!!! | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ Mauricio A.
    Great service, great service advisor Todd. Very professional. | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Sonia Gonzalez
    Very professional place and the employees are very pleasant as well. | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Zigmond Wilson
    courteous & professional | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Mitchell
    Mr. Charles Murrell maintained his professionalism, and he was very informative with questions asked , regarding the service..Mr. Murell is a major asset to Karen Radley Acura. | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Melvin Monarca
    | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ J PN
    Courteous and reliable service! | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ Tina Herndon
    Service was fast and efficient and they even were able to perform my yearly inspection early. | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ CM Bartenfeld
    Fast and efficient warranty work | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ Rita Addae
    Amazing team | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ patricia Martinez
    Service was very attentive, friendly and, professional. | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ Randy Greenwalt
    | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ Rocket 27
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    6/21/2026 12:00:00 AM | Google
  • ★★★★★ Angela Hart
    This is my first time & it was WONDERFUL!! Customer service is EXCELLENT!! | Read Full Review
    6/19/2026 12:00:00 AM | Google
  • ★★★★★ Bernaldo Ortega
    Excellent customer service, thanks to Rhea and Kieth for taking the time to service my vehicle | Read Full Review
    6/19/2026 12:00:00 AM | Google
  • ★★★★★ Yvette Brockington
    Herron is outstanding. Knowledgeable and passionate. | Read Full Review
    6/19/2026 12:00:00 AM | Google
  • ★★★★★ suraphol chantrakul
    Employee work good and services excellent | Read Full Review
    6/19/2026 12:00:00 AM | Google
  • ★★★★★ Marty Falk
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    6/18/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Crocker
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    6/18/2026 12:00:00 AM | Google
  • ★★★★★ C Greene
    Sir Charles, has been my service advisor for over 5 years. He is amazing! His professionalism an care for his clients are top notch! | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ M Randolph
    Todd is great. I appreciate his service engagement. | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Comfort Isaac
    Mr. Lopez was very professional and I was satisfied with today's service. Good customer service. | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Mujtaba Khan
    | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ James Schmitt
    Outstanding service and professionalism by Charles Murrell. | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Gregory D
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    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Caroline Clemson
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    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Courtney Minor
    Wonderful customer service! | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Mike Ortega
    Service was excellent and parts was amazing. Their parts guys had exactly what I needed in stock and at a great price. | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Copyleader
    | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ G-Ma Maggie
    Tarron always takes great of all my needs! | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Marisela Soto
    David Lopez was my service lead and he was great. He was pleasant to speak with over the phone when scheduling my appointment and took care of me when I arrived the day of my appointment. I’m definitely trying to be scheduled with him every time I need my SUV serviced. Thank you David! | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Ben Wallis
    I was very pleased by the quality of the service I received, from the very engaging help from the service advisor, Tarron Williams, to the thorough job of the service technician. Thank you keeping this 259,000 mile car running like new! | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ claudia warszawski
    You can not ask for a better service department . I always am treated with the highest level of respect | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Carnell Wilson
    David has great customer service 5 STARS.AND TECHNICIAN DID A GREAT JOB. | Read Full Review
    6/15/2026 12:00:00 AM | Google
  • ★★★★★ Jaclyn Cunningham
    I had a great experience. My service person, Mr. Charles Murrell Jr. was very helpful as usual and made sure my vehicle was taken care of. | Read Full Review
    6/15/2026 12:00:00 AM | Google
  • ★★★★★ Clark Johnson
    Hey service man Tarron was a nice man he help me out in getting my car worked on with out me going in my pocket... He was very Helpful... | Read Full Review
    6/15/2026 12:00:00 AM | Google
  • ★★★★★ Gregory McRae
    I like to thank Daryn and Minks for making my wife’s purchase of her dream car 2026 MDX Stype come true. You both were very tentative and assured all her needs were met. Even when we asked to purchase a second vehicle, one found us one to meet our needs. | Read Full Review
    6/13/2026 12:00:00 AM | Google
  • ★★★★★ tariq mahmod
    Great excellent | Read Full Review
    6/13/2026 12:00:00 AM | Google
  • ★★★★★ Nick Reynolds
    Always have a easy and transparent encounter when getting my vehicles service | Read Full Review
    6/13/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Martell
    Excellent service - fast and reliable. Charles is the best service manager in the shop | Read Full Review
    6/12/2026 12:00:00 AM | Google
  • ★★★★★ Torie Maddox
    I was assisted by Charles today and he took care of me and was communicative and professional. All staff was nice. I will miss this shop once I leave the state. | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Andre Pepler
    | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Angelica Fowler
    | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Sheronda Wilford
    Tarron, Will, and the staff at KRV are the best; professional and knowledgeable! | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Brew crew
    Scheduled an oil change and inspection was told be there early, so I made 7 am appointment, and it won't take long (1.5hours) I was there at 7am with two other vehicles 4 hours later I was leaving. Why make make a 7am appointment when others were ultimately taken ahead of me. Don't know how much service will be done here. Staff was v | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ llaw
    The service was perfect. Customer service is first class. Thank you Guys! | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Jay Fertile
    Melvin Cygan and Radley family were exceptional. Very professional and responsive to all of my questions and concerns. Best (and quickest) car buying experience I have had in my many years. Recommend without reservation. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Liz Conward
    TARRON Williams was outstanding I had booked my appointment online left notes as to what I needed done when I arrived he knew exactly what I needed and was very fast and efficient | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Azeem Baig
    I didn’t have an appointment but they were very kind in getting me in and out for an oil change that I desperately needed. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Alexander
    Excellent service! The best I’ve had in all my years of owning a car. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Geir Agnarsson
    | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Mary Quick
    I always receive top tier service at Karen Radley Acura. Tarron was knowledgeable, professional, and friendly. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Rich Miller
    Professional and very knowledgeable service dept | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Mahader Tamiru
    | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Terrean Robinson
    Shopping at Karen Radley Volkswagen was hassle free. My sales personnel Daryn was superb. The overall staff displayed excellent customer service.I did not feel pressured. I knew the vechicle I wanted,test drive same then got it. | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Liller
    Great service, excellent staff I’ve been coming here for 20 years! | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Monica E
    Karen Radley Acura, Friendly Service Department. Fast and efficient! | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Shepherd
    At all timesnthe service is courteous, prompt, and thorough. Charles is a m consummate professional with the most personable customer service I have ever received. | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Mrs. Conway
    Fast service to include the complimentary car wash. Thanks Charles Murrell | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Gary Davis
    A Cascade of warning lights came on and we were towed to Karen Radley Acura. Todd kept our vehicle Friday Saturday Sunday and Monday after clearing the codes and could not find any problems. He did all this at no charge and we sincerely appreciate what he did for us. Our family has a long tradition of loyalty to Acura which includes | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Francisco Vanegas
    Todo el servicio recibido, incluso desde la programación y agendamiento de la cita, fueron rápidos, efectivos y dentro de términos de calidad, buen trato y respeto por el tiempo. Excelente servicio. | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Cacti Torres
    Great customer service and fast service. | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Maria Jaen
    Awesome service | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Shivaprasanna Rai
    | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ kenya Jones
    Todd was very helpful and informative. Thanks, Todd! | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Chris Simmons
    | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Curtis
    The service was good everyone was polite and patient waiting time was excellent | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Tyler Reed
    | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ C Booth
    | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Sherri Petska
    David was awesome and very helpful! | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Rodriguez
    Todd was very helpful and professional. My vehicle was done before the due date and I was even given a loaner for the days the car was in the shop. The services was very good. | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Monique Pires
    | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Hasan Ramim
    | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Alicia Rich
    | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Solomon Mensah
    I sent my vehicle for recall check and the whole experience was flawless. I dropped of my vehicle, verified insurance and drove off in a newer model. Service Consultants, Service Technicians with the Receptionist were all professionals. | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ felix Hamilton
    Service performance was much improved this time around. Detail explanation was provided about the service I was informed about my vehicle thread depth level. | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Sadia Rizvi
    Everyone was extremely helpful. Wonderful customer service ?? | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Kaitlin Quick
    I love this dealership. I had been using them for 5+ years for all of the service on my previous VW vehicle, and I just bought a new car from them as well. I knew when I was ready to buy a new car, I’d be doing it with Karen Radley due to their customer service. They have always treated me so politely, every single time I have been i | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Christina Depew
    Charles is always a pleasure to work with. I return because of the customer service. | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Nouna Nouja
    I had a great experience with Volkswagen, and I would especially like to thank Jose for his outstanding customer service. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the best solution for my needs. Thanks to the manager for his great deal. I highly recommend VW Woodbridge! | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Sonny Cheebah
    From the moment that I pulled up and before I turned off my vehicle, I was asked how I can be helped today. Team members. Smiled and greeted me kindly. Charles took care of my services and made sure that I was aware of any additional tasks needing to be performed. My overall experience was top rated. Service has always been good if n | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Denise White
    Courteous and knowledgeable. | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Obioma Iwuanyanwu
    Great customer service ?? ?? ?? | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Heriberto McFaline
    It is always a great experience dealing with Charles. He is very professional!!! | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Pam’s Walk
    I had a few recalls on my vehicle so I took it in for servicing. I met with Charles and he handled everything. He was so polite and professional. While dealing with Charles I didn’t feel overwhelmed or as if I was being taken advantage of. The Lord placed him in the right profession as he is definitely a people’s person. All around g | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Loco Love
    Excellent customer service. Fast turnaround while waiting for your car. | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ DeAunta Newby
    Hello, good service. | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ William Blais
    This is the second VW I have purchased from Karen Radley VW. The staff (Anthony Ortiz) was helpful, knowledgeable, and professional. The entire process, from test drives to price negotiation to finance, was a pleasure and free of the usual hard-sell tactics associated with car dealers. 1000% recommend Karen Radley VW if you are in | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Kip Dawkins
    Wonderful experience. Everyone that worked there was kind understanding and friendly. Second car I have bought from them Dale was a great salesman and spent a lot of time going through all the features. | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Dawn Anderson
    | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Damon Hovington
    | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Jared Jackson
    | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Shauntay Jefferson
    My service advisor Charles Murrell is always friendly and knowledgable. He also doesn’t try to sell me services that I don’t truly need. Charles makes getting your vehicle serviced easy peasy. | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Suritat Grayson
    | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Carlton Parks
    Excellent quick service at a reasonable price. Loaner car provided for basic service! Tarron was very helpful! | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Crokus Sr.
    The service is excellent and the service rep Rhea is the best !!!and she take's care of everything!!! The sales manager Shannon and Zurian are the best !!! | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ tracey lee
    Karen Radley Acura always delivers exceptional service and never disappoints! Charles is consistently attentive, punctual, and highly knowledgeable. I can always count on him and the team to take great care of my vehicle. Every time I pick up my car, it's in even better condition than when I brought it in. Their professionalism, atte | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Ethan Aguilar
    Rhea and Will are the best! Made my visit super easy and pleasant. | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Plowe62
    Great service, long wait but it was EOM on Saturday. | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ LaChon Turner
    | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Raley
    | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Melanie Forgas
    We’ve been going to Karen Radley for over 20 years and have purchased close to a dozen cars from them. We’ve always had a great experience whether it be sales or service. Our latest purchase was May 2026 and was by the far the best one yet. We were met by Dale and made an immediate connection. HE’S AMAZING! Dale is knowledgeable, lis | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Karen Demory
    Karen Radley Acura continues to earn my loyalty year after year. I booked a same-day appointment for a B1 service and Virginia state inspection, and my vehicle was attended to immediately upon arrival. I have been a customer since 1997. Over the years I've lived in both Northern Virginia and near Charlottesville, and now I live in A | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Phil R
    The service department is always on top of it. I have been going here instead of my local mechanic as they have the know how when it comes to VW. Yes you pay dealer pricing but they guarantee their work. | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Pervaiz Dostiyar
    The services are great and friendly only it take a bit longer even having an appointment like I had 10 am appointment for services and it was done by 1:45 pm almost 4 hours with having appointment for a regular oil change services is too much either they are short staff or something else. Again the services staff are good the manage | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ D Estevez
    | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ TearDrop
    | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Paita
    Ms. Karen helped me with my VW Tiguan and she was amazing. I was comfortable and treated with respect. 10/10 thanks Karen :) | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Eric Wagner
    Karen Radley VW continues to be easy to deal with and delivers excellent service. Greg texted me to schedule a recall appointment and everything was smooth. , I worked while waiting and was on the road about 90 minutes later in a clean car. Great experience. | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ SophiaAntoinette Jackson
    Rhea is the best. I appreciate her giving exceptional service. She makes getting my vehicle serviced a breeze. | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Sparks-Brown
    Awsome dearlership to work with....they are very helpful and honest qith how to best support your car | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Gigi H
    Todd was very helpful and professional. He made the whole process easy and kept me updated during my car service. Great customer service!! | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Paul Meredith
    Great service. | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ LaToya Morton
    TARRON is exceptional! He has amazing customer service, very professional, extremely nice and always approachable. I’m comfortable when working with him because I know the service will be completed at a 10 out of 10 rating. As a female I generally don’t get good vibes or trust men in the mechanical field because their personalities a | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Louis Wince
    Excellent service, great waiting area and friendly staff | Read Full Review
    5/27/2026 12:00:00 AM | Google
  • ★★★★★ Steven Franklin
    | Read Full Review
    5/27/2026 12:00:00 AM | Google
  • ★★★★★ Tungi Martyn
    Great experience working with Rhea, she was very helpful and expeditious in her assistance! | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Jeanette Bennett
    I like the way you do business at Karen Radley Acura. They do good work and have you in and out. | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ michael hollinger
    I would like to recognize my Service Manager Rhea. Her customer service has been outstanding since the time she handled my service. Always thorough & professional. Happy to be long time customer | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Bob Miller
    Wonderfull experience at Karen Radley Volkswagen! Very friendly, competent, helpful personnel - every one of them that I encountered. Wide selection of vehicles to choose from. The entire buying process was very easy and comfortable. This was my first experience with them, and I now expect to be a long term satisfied customer. | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Diaz
    Even though they were very busy, they tried to help you in any way they could; they provided good service. | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Alfonso Vilar
    Can’t say enough about the exceptional service David and his team provided for me. Super knowledgeable, respectful and fair. They kept me in the loop from start to finish, I truly feel they went above and beyond for me. One of the best customer service experiences I’ve ever had, without question. Highly recommend this business, class | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Kelton Kelly
    The service was very good and was updated on the service! | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Melvin Lloyd
    Thank you for making my VW GTI purchase a special one. Being my first car, this makes my experience even more memorable. Special shoutout to Anthony for helping me throughout the process and for securing the only red GTI within the 500-mile radius from where I live (Central PA) after months of searching all throughout the VW dealersh | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ P Fap
    Great team and exceptional customer service! Larry and his Manager listened and made appropriate recommendations. I will always be a return customer:) | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ Maisha O
    My 11 year-old Acura had a lot of major issues and I am happy to say that they were all Completely Resolved by the amazing Acura Service team at Karen Radley Acura in Woodbridge Virginia. Extra kudos goes to Todd Trestrail For walking me through all of the details, making sure that I was comfortable with the work that needed to be co | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ jim ross
    Fair and honest, great vehicle, very happy | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ Pat Gardner
    Good job as usual, though the rep said the car was being washed, and it was not. Not good. | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ Carrie Constable
    | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ AWILDA HERNANDEZ
    Excellent service | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ ISSAC LAINEZ
    | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Christian Anand
    Shannon and Anthony delivered excellent care and made my experience nothing shy of a wonderful experience. So thankful to have given my business to Karen Radley VK! | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Clarissa Thompson
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    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Abdul Adil
    I had an outstanding experience at Karen Radley Acura thanks to Todd in the service department. I originally brought my car in for an oil change, but Todd went far above and beyond what I expected. From the moment I arrived, he was professional, welcoming, knowledgeable, and genuinely caring. He took the time to thoroughly address o | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Pastor Yancey
    As it has been for many years, the team at Karen Radley holds the highest level of professionalism and exceptional service. | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Chelsie Banks
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    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Christine Johnson
    I was in and out within an hour. They give loaners if you ask in advance and I do not feel robbed when I leave. ?? | Read Full Review
    5/22/2026 12:00:00 AM | Google
  • ★★★★★ Heidi D
    Very efficient and friendly! | Read Full Review
    5/22/2026 12:00:00 AM | Google
  • ★★★★★ Juanita Threst
    | Read Full Review
    5/22/2026 12:00:00 AM | Google
  • ★★★★★ Harold Mead
    Charles Murrell was very helpful and professional. He answered all my questions. Mr.urrell is very respectful and I hope I get to see him on my next visit. | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Z S
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    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Ernest Hamner
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    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Ortiz
    Second time purchasing from here. Anthony is a wonderful person to work with. Their finance department however lacks good communication. In this regard about typical of a dealership. When it comes to making a sale they are on the ball once the sale is complete you are pushed to the side and on to the next individual. | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Robert Wynne
    Been coming here since 2021, consistent with their service, but....Really disappointed with the 2.5% service for using a credit card to pay for my service... ridiculous for a car dealership of this size. If you have a $1k bill that's a $25 superfluous charge... talk about nickel & dime'n ... ?? | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Alexander Pena
    I am once again providing a review of a dealership for the acquisition of a vehicle. I've lost count of how many times I've done this. However, this one certainly stood out. Josh Carpenter has this unbelievable ability to respond to you faster than you can think of a potential reply. Josh is no fluff, no B.S., no games. He takes the | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Smith
    Love this dealership. They are kind and courteous to all their customers. I won’t go anywhere else to service my VWs. | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Steve Gordon
    Quality service and helped me with a discount that was available | Read Full Review
    5/19/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany Gray
    As always, I received exceptional service. Raiya does an amazing job and consistently takes the time to explain the service process while educating me on the maintenance needed for my vehicle. She is truly a superstar! I’ve since moved out of the area, yet I still make the drive because of the outstanding care and professionalism I’ | Read Full Review
    5/19/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Whitaker
    Excellent service, as always. Rhea takes great care of everything and keeps you up to date on the progress of the repair. | Read Full Review
    5/19/2026 12:00:00 AM | Google
  • ★★★★★ William Wilson
    Thanks for your support | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Janet
    Super nice people and great service! | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Moss
    Fast, professional and courteous!!! | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Maggie Bahbah
    They do not even deserve one star. I purchased my car brand new 2022 Tiguan. Purchased extended warranty for 10 years”yes that was dumb”Within 1 year and a half we had to replace the whole ac unit. If only I knew about the lime warranty. Within 2 years problems started. Engine fluid. Consumption of oil. The car turns off randomly. Sc | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ P lynch
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    5/17/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany Scott
    Tarron was wonderful to deal with. Amazing service. | Read Full Review
    5/17/2026 12:00:00 AM | Google
  • ★★★★★ David Lee
    | Read Full Review
    5/17/2026 12:00:00 AM | Google
  • ★★★★★ Jereis Smith
    Tarron is amazing!! Thank you!! | Read Full Review
    5/16/2026 12:00:00 AM | Google
  • ★★★★★ Vanessa Groh
    Service Department, this was the fastest I’ve ever had an oil change and filter replacement done at any VW dealership. 10/10 recommend, the staff were great and lounge/ waiting area was clean! | Read Full Review
    5/16/2026 12:00:00 AM | Google
  • ★★★★★ Michael Hodge
    Good service on my MB | Read Full Review
    5/16/2026 12:00:00 AM | Google
  • ★★★★★ Rickey Dash
    My maintenance experience today was excellent from the beginning to the end. Our Sevice Agent Charles Murrell was very courteous, professional, & knowledgeable in explaining the process we were about to experience. I will definitely be returning to this site for all my future services. | Read Full Review
    5/16/2026 12:00:00 AM | Google
  • ★★★★★ L Rudy
    I was given superb service at Karen Radley Acura on my 2020 Acura MDX. Tarron Williams, at the service intake, was professional and insured that I was updated on the vehicle diagnostics and solution, while I comfortably waited inside. Enjoyed a complimentary cold water from their fridge. I’m happily back on the road. Thanks for the e | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Hines
    The customer service received during a recall for my automobile was Excellent. I was extremely satisfied with the professionalism and promptness. | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Ale Ontiveros
    Very happy with the service outstanding management. Jose Cabrera definitely does his job as a manager. Very explicit not hidden fees. No pressure from salesman they give you different options to choose.This is our Third time going back to purchase a vehicle. Very happy outstanding Customer Service. definitely recommended?? | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Kaura Jospeh
    | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Allen
    Karen Radley VW has serviced my 2019 VW Beetle- Final Edition since I purchased it from them. It has always been possible to schedule an appointment with them for a time convenient to my schedule. The service is performed in a timely fashion, with any potential concerns being brought to my attention with recommendation to perform the | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ joshua craig
    Five stars, all day. Rhea was amazing — I had to rush in to swap my car for a loaner and she had me in and out fast. The best part of this place is you never have to worry about anyone trying to get over on you with pricing. They always take care of me. And being able to text and get info about what I’m coming in for is honestly a ga | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Marc Dolphin
    Fixed most of my issues. Couldn’t fix one issue (multifunction arm) because VW did not give permission, or there wasn’t a documented VW deficiency associated with the issue. | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Royce Synyster
    | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Robert Okine
    I have worked with Mr. Williams for over three years now and he is not only professional but he is also extremely kind. Mr. Williams gave me progress reports till my vehicle was ready for pickup. I really appreciate the excellent service and will recommend Karen Radley Acura. My car was also bought here and I drive over 40 minutes | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Dem
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    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Capestany, Sr
    Friendly and professional service. The only drawback is that they add a surcharge when paying with credit card. | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Dale Herring
    | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Elisha DeNeal
    Tarron Williams is ALWAYS so polite and professional. I waited for my car to be inspected and was comfortable the entire time. I take good care of my TL and it is because Karen Radley Acura takes good care of it! | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Joel Seckar
    Karen Radley is the best!!! They accomplished my service very efficiently and David Lopez was excellent as my advisor. | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Robert Kubler
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    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Catherine Faught
    Charles is a great service manager. He takes great care, has excellent communication while I am waiting, always makes sure the service completed with accuracy! Karen Radley Acura is the best! | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Craig Tippins
    Appreciate the regular updates throughout the visit. I was well informed and well taken care of | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Muhammad Tariq
    Best service I get every time | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ George Peterson
    Great service department. Very professional and knowledgeable personnel. Among the best! | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ CHAD
    This was the best service experience I have ever had. My salesman Daryn Stewart set it up. I also had running boards added to my MDX. The Service advisor David Trinidad made everything go smooth. I Iive an hour away and I will be back. Thanks | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Kadijatu Turay
    David was wonderful and so well to work with | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Natalie Moneyhun
    | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Alireza M
    Good customer service | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Erin Howard
    | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Wince
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    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Ron B
    Karen, Radley Acura did an excellent job with the recall on my Acura ILX in regards to the brake master cylinder issue. They took my vehicle on time and kept me apprised of their progress until completion | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ The Brain
    Your staff was completely professional and accommodating. | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Cedric Hunter
    Great communication, great service | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Tyshonn Gaines
    My experience is always top tier at Karen Radley Acura | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Celestine Lee
    | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Krista Miller
    Very professional and concerned for their customers | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Janice
    My sales person (Ethan) was very helpful. He was more advisor than "salesman", which for me is a win. He did his due diligence and actually earned my business, a rarity these days. | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Braxton Super
    Mr Greg is awesome and is always professional and honest . I appreciate that | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Amber Spatzer
    Melvin was very professional, and very helpful when I told him exactly what I needed in a vehicle. I really appreciate how fast and professional this dealership worked on trading in my car and getting into another vehicle. Thanks again Melvin and to your entire team. | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ P T
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    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Shai Boo
    Always good work with Charles!! | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Behrooz Berenji
    Excellent customer service! I had a recall that needed to be fixed immediately and they truly worked on it to get the part from manufacturer and fixed it within 3 days! | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Jayden Luo
    | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Janice O'Lear
    Service rep was awesome ! They have been reasonable and good with my 2018 the whole time . 140K miles & going strong | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Daja Wages
    Tarron was awesome!!! He was communicative and took care of me. 10/10 customer service! Thank you. | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Kouy Grey
    I had a great experience purchasing a vehicle at Karen Radley Volkswagen. | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Carmen Vasquez
    As always the service was excellent Customer service the best | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Markita Woods
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    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Raymond Cribbs
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    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Odin Valhalla
    As always, top notch service.... | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Henry Boateng
    Charles Jnr provided exceptional customer service from start to finish. He explained every recommended service in detail, made sure I understood what was important and why, and answered all my questions clearly and professionally. His communication was excellent throughout the entire process, and he never made me feel pressured. Very | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Jim Picard
    Recent maintenance experience was outstanding as usual Rhea and her team kept me informed and too great care with my Atlas - Loaner vehicle was appreciated this as a first class experience. | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Daryn Stewart
    Highly recommend Karen Radley Acura for anyone looking for excellent customer service and quality care for their vehicle. | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ James Pemberton
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    5/7/2026 12:00:00 AM | Google
  • ★★★★★ MELODY HICKS
    5 star service!!! | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Hector Sarria
    Quick service and excellent customer service. | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Arturo Cuadros
    | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ shannonspeelman
    Only the best at Karen Radley VW got my sons gti back on the road in no time | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Jamshid Naebzadeh
    Excellent service throughout the entire process. Will definitely recommend to family and friends. | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Devyn Mason
    | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Charkil Ferguson
    I love the employees at Karen Radley!! I’ve been a customer for 9 years…and I’ve always been treated with the best customer service! | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ William Carter
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    5/6/2026 12:00:00 AM | Google
  • ★★★★★ cindy cajas
    Acura always take care of my vehicle and always provides top tier customer service. Thank you Charles and Isabelle. | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Miloud benzerga
    | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Steph
    | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Edward Warczak
    | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Hardy
    Rhea always makes it easy when I come for any service on my car. I hope Karen Radley Volkswagen knows that because of Rhea and Greg I will keep coming back. | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Jo Earle
    Excellent service. Everyone was kind and very professional. | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Rodney Hardy
    | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Travis Long
    Was a perfect day to get an oil change. In and out within a hour and the customer service was impeccable. Thank you Karen Radley! | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ VA Speedy
    I have been a customer of Karen Radley Acura since 1989. Charles of Karen Radley Acura is an excellent service advisor and KRA service technicians provides excellent on my TLX | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Zinck
    I love these guys. I’ve not had a bad experience yet from purchasing my car to maintenance. And I get a birthday card every year ???? | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Sebastian Shaw (Starscream)
    Melvin was very friendly, professional and answered all of my questions. Even though I didn't buy a car from them, the experience was great. I just happen to find one closer to where I live. But if it wasn't for that, I would've definitely gave them my business. I'll definitely refer people I know who are in the area to check them ou | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Thadd Scruggs
    | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Gritton
    | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Reggie Burris Jr
    Greg I’m service was great! | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Deborah McLaurin
    | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Jopond Crosley
    Outstanding | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Joey Goddard
    Rhea was amazing! | Read Full Review
    5/3/2026 12:00:00 AM | Google
  • ★★★★★ Brittany
    Always very helpful and kind. Very informative :) | Read Full Review
    5/3/2026 12:00:00 AM | Google
  • ★★★★★ Gwen
    | Read Full Review
    5/3/2026 12:00:00 AM | Google
  • ★★★★★ Robert Williams, III
    Always a great experience. Charles is the best service advisor and the service at Karen Radley is always great. They are fast, efficient, and fair. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Jon D'Andrea
    Fantastic team! Second car bought from Karen Radley Acura, both great experiences!! | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Carla Mitchell
    I had a great experience at Radley Volkswagen of Woodbridge today! It started off a little rocky, but Anthony completely turned things around. From the moment he noticed I needed help, he stepped in, welcomed me, and made sure I was taken care of. What I really appreciated was that he listened. I already knew what I wanted, and he d | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Workneh
    An excellent service! David was my advisor, and he went above and beyond to make sure my car's audio issue was fixed and got an additional inspection done. A shuttle service was provided as well, and I had a hassle-free experience with this dealership. Thank you! | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ April Elnagdy
    Rhea is an amazing service advisor. Attention to detail and communications skills are on point. 10/10 recommend. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Caty Hernandez
    Todd provided excellent service with all my car needs and his recommendations for the car, I really appreciated I been customer for the past 6 years, very happy with the service! | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ David Miller
    | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ robin topley
    Thank you to Anthony and Shannon for getting me the car that I wanted. Anthony was so easy to work with and it was a very good experience. This is our second purchase from this dealership and second Tiguan from this dealership. Thanks for everything. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Debbie Nelson
    Karen Radley is the best. Service is excellent. My Service Tech. Charles is excellent. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Xeilha Stapleton
    | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ karen myers
    I had my 2020 Acura RDX in for emissions and an oil change. Tarron Williams, service consultant, was very helpful and was very knowledgeable about explaining the recommended services that should be done in the future. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Doris Tavares
    | Read Full Review
    5/1/2026 12:00:00 AM | Google
  • ★★★★★ Samar Matar
    | Read Full Review
    5/1/2026 12:00:00 AM | Google
  • ★★★★★ David Rodriguez
    Thanks to Jose in sales and the manager Shannon, I got a generous offer for my trade-in and a great deal on a new 2026 Tiguan. | Read Full Review
    5/1/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Cosme
    Had my Type S serviced several times and it’s always excellent service. Especially from Todd. He always goes out of his way to make sure one is kept updated. He is always welcoming (same for the rest of the staff), and attentive to your needs. | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Gregory Sanders
    Outstanding service!! I was very pleased. | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Marc Cheatham
    Service person Kaitlin was fantastic, service was quick! | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Jim Blickee
    I recently financed a BMW at this location, my sales rep Hassan was a good dude! Him and the sales manager Jereis were great people! They got me into my car with the best possible terms! | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ lanique washington
    | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ Rhea Schleicher
    | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ Hugh Woolridge
    | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ Jary Wright
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Lonzell Offutt
    The team at Karen Radley is always top notch! From the service manager to the techs, they always make sure my cars are running smoothly. Patrick and team definitely take pride in the work they do! | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Neyda Panameno
    Excellent service | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Rose Hinkel
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Tony Hoskie
    The Service Department and the Sales Team was Outstanding! Thanks | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Tisha McCoy
    Charles is always professional. Service is top tier as usual. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Radio Paul
    As a former Kia owner who has gone through the buying process four times with them, and always dreaded the haggling, I was truly impressed by the transparent and pressure-free environment at this dealership. Before my visit, I made a call, and they had the Out The Door Price ready along with the specific version of the TAOS I wanted | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Correa
    Great experience. From the moment we pulled onto the lot to the minute we drove away. This was the best and easiest car buying experience we’ve ever had and Anthony, Jose, and our finance team were fantastic!! We will return and refer for all of my family and friends’ car buying needs! Thank you, Team!!! We are so happy. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Robin Hewitt
    As always, great service, great communication and great people! I have been using them for over twenty years and I have always been pleased! | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Harvey
    I have been going to Karen Radley Acura for over five years. I have never had any problems with them. The service reps are really courteous and professional. | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Roñnie Burdett
    Charles is an Outstanding Service Advisor, really took care of my Acura requirements. Thanks | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Gene Carr
    | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Robyn Harvey
    | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Nei 1
    | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Didier
    | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Mona Shabbir
    Everyone at the dealership is amazing from the moment you walk in to the moment you leave. Service is wonderful. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Michael Moore
    Service representative Charles Murrell, very professional he is awesome, really take care of you, the facility is very clean and the staff is very friendly. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Ben3 Tiger
    Charles Murrell was absolutely top notch - highest recommendation! | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ magda alcaine ruiz
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ BJ A
    The buying experience at Karen Radley Volkswagen was quick and easy, and Anthony, who had been communicating with me since I found them online, was so helpful and knowledgeable. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Vanessa Byrd
    Great service as always! Appreciate the courtesy! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Howard Artis
    Quick & efficient just the way I like it!! & the complimentary car wash. Chef’s kiss!! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ khaled kasem
    Excellent service | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Sandeep Satija
    Todd assisted me with my oil change and informed me of any other potential issues with my vehicle. His assistance was as helpful as always, and he also ensured that my car was thoroughly cleaned, which left me very impressed. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jay The boss
    VW Karen Radley is great. The young lady that Rhea was training was nice and professional. Rhea is a positive representation of this dealership. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Roger Bowie
    I need two front swaybar links they wanted to charge me $950 bucks. I called advance auto and got both link for 30 a piece. Took to my mechanic and he changed me $80. So all together I paid $140 dollars which was wayyy cheaper than the dealer | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Sydney Johnson
    Todd helps me every time. I feel taken care of every time, it is very warm and inviting! Thank you again | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Bridget Sproul
    I was actually at Radley Acura. We purchased a TLX from them in 2023, and my RDX in 2024. This place is the best dealership EVER. The salesman we dealt with (Will) has been outstanding. Helps me with anything I need ...even now, 3 years later. Their service department is also A+++!! Thank you Tarron Williams for all your help. Unfor | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Antonio Graves
    I went for a state inspection and was in and out in 30 minutes! Great service! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Billy Hall
    Always treated good by Karen Radley | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ KP Pavlatos
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ EYE SO MELO
    I went in because I bought a new tlx base model I love it and got the paint protection and I ask the writer hey can you guy topped of my coolant they never topped it off lowkey if they would of charged me for even a coolant exchange/flush I would of paid for it but they just put the paint protection and that was it then look if they | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Fred Kolbrener
    I've been using Karen Radley Acura for over 30 years for maintenance , annual safety inspections and emissions testing. The staff is personable, friendly, and efficient. I'll continue to use them in the future. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Devin Wright
    Service was impeccable, my service agent Charles Murrell was outstanding. He's always professional, and very courteous. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Hugo Beck
    Service personnel are pleasant and professional. Waiting area comfortable and stocked with free coffee and drinks. Very pleased with their service. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Kelsey Snyder
    I’ve been servicing at Karen Radley for years. Rhea and Patrick in service are always great. Rhea is always very kind, helpful, and thorough! She goes above and beyond. Highly recommend for your servicing needs. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Katrina Wright
    The service I received was great. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Bruce Medeiros
    Another great service experience. Maintenance completed while I was waiting and technician kept me updated. Thank you Charles! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Ken Macklin
    My salesman Anthony Ortiz did a great job selling me a 2026 VE Jetta. I drove from Pittsburgh, Pa to VA due to his sales pitch. I would’ve gave the dealership a 5-star but the process took too long. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ BBR53
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ G Bacino
    Service was, as usual, outstanding. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ M “MSaver” S
    Quick and easy purchase at a great, very competitive price. Would recommend | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Geethan
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Vic Weldon
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Ronell Barnes
    Amazing as always | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Awurama
    Excellent customer service. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Ahmed Bhuiyan
    Tarron Williams is very Nice. Very happy with his service! | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Robert Price
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Kim Causebrook
    Always a good experience | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ bobby woodard
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Tim Lucas
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Harrison
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Natalie B.
    As always, service was quick and professional. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Paul M. Marcsis
    | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Roger Kidd
    | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Grover George
    Great friendly staff that I worked with. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Maddie Focht
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ John 4
    Very Happy with services. Everyone there helped me out when I lost my keys and found them after i gave up. Very dedicated staff. Thank you so much. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Linton
    Excellent service! Greg and Raya are the best! They go above and beyond! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ gai jin
    Awesome service | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Julie Davis
    Superb! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Randolph
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Donald Phillips
    I am extremely happy with the service I received from Karen Radley Acura. They get me in and let me know exactly what to expect. If there’s a situation where I need a loaner, The process is smooth and efficient. Tarron my service specialist ALWAYS makes sure I’m taking care of. He’s very courteous and professional and definitely an | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ brenda taylor
    Here for my yearly state car inspection and was out within an hour! No waiting in gas station lines! Excellent service! Tarron was my service advisor. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Abdelkarim
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Richard Cyr
    Anthony was great. This was our second car purchased from him and he made our car buying experience enjoyable. Karen Radley dealership treat their customers nice and earned a repeat customer . | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Nooshin Sherkat
    I have a 2009 Beetle, in great shape and freshly painted (completely, everything was taken down last year and redone). The first time I took my car to KR was in March. The service was great and I was hopeful. I told them to be careful with the paint but when I picked up my car there were some paint damages on the bumper (the piece | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Israel Salazar
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Austyn Dingus
    Great experience! I absolutely love my new car! | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ ABRAHIM KASSIM
    I received a great service by Dale and Shannon, I would recommend to anyone | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Collins
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Emmanuel H
    I highly advise not to go to this shop. For one, it’s hard to get ahold of someone when you call; the customer service is not good. Secondly, these people did such a terrible job on my alignment. I got a second opinion at a different Volkswagen shop, and they told me the alignment was way out of alignment, and it’s not normal to see | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Berry
    I am very pleased with the purchase of my new 2026 VW Tiguan 4Motion. The salesman I worked with was Josh Carpenter. I was able to get everything I wanted. This was at Karen Radley Acura Volkswagen in Woodbridge, VA. This is a great dealership. I go there all the time for service on my other car, a 2014 VW Jetta TDI. Very pleased | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Oscar Z
    Anthony was a pleasure to work with, he’s very patient and compassionate. I did not feel the pushiness or pressure most salesman make me feel when purchasing a car and it was refreshing to feel like I was heard. I highly recommend anyone looking for a car to look for Anthony! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Dominick Scott
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Stephen Lehman
    When we were on vacation, disaster struck for us and we got news we needed a new engine. Let me say this very clearly. I’ve never felt more taken care of from a service department, especially when it comes to mechanics. David Trinidad communicated clearly from start to finish and even sent me a text to check in after we had picked th | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Keramidas
    | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Dj Jacksonmcgraw
    I have a 1985 VW Westfalia. Due to it's age, not many shops will work on it. Radley Volkswagen has always been fair and upfront on what it is comfortable attempting. When they can make a repair, it has always been excellent. The latest repair was a rebuild of the wiring harness that connects the temperature sensor to the temperature | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Vision Auto Graphics and Collision
    | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Dawn Pritchett
    Always count on Karen Radley | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ SophiaAntoinette Jackson
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Brenton Renner
    Working with Josh and Shannon made buying my car as easy of a process as possible. It was worth the extra drive to work with both of them compared to the other dealerships I delt with that day. No smoke and mirrors, just great service. Thanks! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Garcia
    Came to the dealer Friday night and Shannon Speelman and Dale Wood were super welcoming and willing to do business. They were accommodating, respectful, and business oriented. They made sure we are getting what we want at a price point that is realistic and competitive. Don’t waste your time going anywhere else like we did. The othe | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Shonda Drake
    I bought my VW Atlas from Karen Radley and overall this vehicle has been a headache from day one. I kept it because all the repairs were under warranty and after going back to them to get it fixed most issues were repaired in a timely manner. However, this last time I had an issue and my dealer warranty had expired, I bought a new wa | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Patricia EIchhorn
    | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Tracey Clark
    Thank for making the purchase of my new Volkswagen so pleasant. I was unable to get a new 2025 Tiguan in the color I was looking for near my home. I found several online Tiguans and actually contacted another dealership first. They were slow to get back to me, not particularly friendly, and reluctant to give me a price so I was re | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ kevin ww
    | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ AJ A
    Ever since we got our car from there, we have been having issue with reaching the service desk. I meant every time I called no one was there to answer my calls and they never called me back. I called two weeks ago and left a voicemail and still haven’t heard anything back from the service advisor. These people are horrible and their | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Jerry Reed
    Professional, thorough, expedient and comprehensive. Worked like a charm from appointment setting, day of service and post service. I felt like I was the only consumer at Karen Radley that day. Really appreciated the activity from start to finish. | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Tudor Stanciu
    Great service by Rhea - technical consultant. Easy in and out from the dealership. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Mike Krueger
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Grant Campbell
    Greg Anderson in the service department is excellent. Took care of me from appointment to car pick up. He is a 5/5 I take a star off because trying to get ahold of the service department via phone was non existent prior to my appointment. While Greg was able to help change my appointment services at drop off, it would have been nice | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ jad kadili
    Very pleased with this experience! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Arturo Reyes Carrillo
    Just bought a car from this dealership it was fast and simple. Luis and Jarice helped out tremendously. Thank you guys for helping my family get this car | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ levy benitez
    Concierge service, I love it so far,, I don’t know if it’s going to change but for now, it is great | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ James Day
    Jaden was great to work with. Easy to work with all around. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Santu Santhosh
    | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Krista Miller
    | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Gary Wortham
    The service was outstanding the absolute best! Coach Wortham | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Dustin Brewer
    I bought a car here and worked with Anthony Ortiz. It was overall a great experience and it was a pleasure to work with Anthony. He answered all my questions and was easy to work with. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Karim Tarek
    Tried to buy a car here and the whole experience felt sketchy. They added the rebate into my trade-in to make it look like they were giving me more, told me the interest rate was 3.9% even though VW is offering 2.9%, and even used an AI tool to do wrong math to make the interest amount look smaller. And when I was leaving, the manage | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Heather Seubert
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Holly Rhodenhizer
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Sam Dings
    Got a car from here Monday and Jaden helped my wife and get the car of our dreams. Not only is he passionate about his jobs but he respects his fellow Marines. We got to know Jaden a lot in a few days we were working with him and I know my wife and I aren’t easy to work with but he helped us every step of the way. He went above and b | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Enos Jones
    Great customer service, highly recommend if you have a VW get it serviced here. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ LaPrince Jackson
    From the moment I arrived with my concern. I was treated great and the concern was addressed right away. Best customer service. The service team was great and my car service person, was truly the best. Thank you! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jesse LeGrande
    I came to this dealership looking to buy my first car and Jaden made buying my car super easy. He answered all my questions, was super patient and very professional. I walked out with a car I love and had a simple and smooth experience. If you’re getting a car, definitely ask for Jaden. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Feucht
    Once again, Melvin was outstanding in helping my family get a car. This time my son was deciding between the VW GTI and the Acura Integra. After driving both, he chose the GTI — they didn’t have the exact color he wanted in stock, but Melvin went above and beyond to locate it and have it brought in. Thank you, Melvin, for making the | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ TradDad77
    Jaden was very helpful and patient during the process of purchasing our vehicle. He was courteous and made the deal less stressful than anticipated. THANK YOU! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jobeda Akhter
    I would like to shout out to Dale. He has been incredible when it comes to following up on his clients, making sure they are happy with the car, making sure they are enjoying the car and offering his assistance even after 3 months of the purchase. He was the reason I went back to the dealer and bought my car. Thanks Dale! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ AJ Bellamy
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Rose
    So happy with my experience buying a certified used 2024 VW Taos yesterday at the Karen Radley dealership in Woodbridge! Jose Jerezano was so helpful and there was no pressure from him. Vanessa was patient and efficient when finalizing the sell with all the paperwork, and everyone there was welcoming and kind. I’m beyond happy to hav | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ shannonspeelman
    Awesome only take my VW’s to them best dealership around | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Angus MacDonald
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Tyesha Corbett
    I recently moved to the area from Louisiana. I drove my vehicle three days from Louisiana to Virginia and around the immediate DMV area. My goal was to find a VW dealership close to home and this one was the perfect fit. Customer service was absolutely amazing and the price was very much affordable. I worked with my service advisor K | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Mohammad Shoaib
    Thankyou Jayden for making us comfortable in leasing new jetta and providing exceptional service | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Valeria Barnat
    Jaden was great and very informative all the time. The whole team was very kind and nice. Very happy with the service and purchased! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Nina M
    Karen Radley is a really good dealership to do business with. Our sales rep, Caroline was wonderful. She was newer to her position, but asked questions of her boss whenever she didn't know something. We got all questions answered and a great new/used VW Passat for a very reasonable price. Alex and Eric in parts and maintenance are aw | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Martinez
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Jay The boss
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Emma Luttrell
    I can easily say I recommend this dealership for anyone looking to buy a car! My fiance and I had the pleasure of buying a car from Joshua and I cannot say enough good things about the experience! He was incredibly easy to work with, and took into consideration that we were buying the car from over an hour away, trying to make the p | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Colleen Hughes
    I searched all over to find my 2025 Tiguan and only Karen Radley delivered. My sales rep, Anthony, helped me secure it and kept me updated on its arrival. He even sent me a video of it before I drove out to Woodbridge. When it arrived (on the date as promised), it was ready for me when I arrived to pick it up. Financing went smoothly | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Gospel Ameyaw-Ekumfi
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Carrick B
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Kiara Lawson
    All around great experience. The dealership made the process of trading in my old vehicle and getting into a new one fast and easy. I worked with Anthony who was friendly, knowledgeable and provided excellent service. I recommend asking for him a if you are looking to purchase a new vehicle. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Paul Peña
    Muy buena experiencia con el asesor de ventas José me ayudó en todo para poder comprar. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Beavers
    Came here last week looking to trade my 2013 Nissan frontier for something newer with some more room for the family, we met with josh upon walking into the dealership. Very nice and polite guy, helped us pick out a 2025 Tiguan that had all the nicest tech that we wanted along with the comfort of having enough space for everyone. The | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Lindsey Rodgers
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ haseeb habibi
    I have been a customer at this dealership for over 8 years now. My family has bought numerous cars from them and we have always had a very positive experience. All staff from the GM, Mr. Jose Cabrera to the manager Shannon and all the sales people and financing staff are all very transparent, professional and supportive. Last time I | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Bashir Safi
    Very poor customer service. Lack of transparency and providing inaccurate information on services and vehicle maintenance. I had an issue with my new vehicle and they took almost a month from the beginning to the end to fix the transmission error. I tried to contact the general manager but he would not talk and he never bothered to f | Read Full Review
    9/28/2025 12:00:00 AM | Google
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