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CMA's Valley Volkswagen

★★★★★(218)read reviews

314 Lee Jackson Hwy, Staunton, VA 24401

(540) 466-3968 Ask About Our Service Specials!

Service Offers

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September Bonus

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No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter⁵Click Here for Details

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$8 Off Front Wiper Blade Replacement³Click Here for Details

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$25 Off Genuine VW Brake Pad and Rotor Replacement⁹Click Here for Details

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$125.95 Oil and Filter Service¹Click Here for Details

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$15 Off Tire Rotation with Brake Inspection⁷Click Here for Details

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$20 Off Genuine Volkswagen Battery¹¹Click Here for Details

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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VW2023 at checkout.Click for details

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Tire Special

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VW Service Credit Card Click for details

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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.23 and 09.30.23.

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Enjoy SiriusXM in your vehicle!Click for Details

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Tire Price Match Guarantee when purchased from the Volkswagen Tire Store

Map & Directions

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Business Hours

Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, CMA's Valley Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Mack Jones
Ms. Reason in the service center was very kind, caring and honest throughout my process. | Read Full Review
9/19/2023 12:00:00 AM | Google
★★★★★ Rachel Effinger
They got me back on the road in a timely manner | Read Full Review
9/19/2023 12:00:00 AM | Google
★★★★★ Dave Metz
As always great dealership | Read Full Review
9/19/2023 12:00:00 AM | Google
★★★★★ Fawcett Majors
Service was excellent. They got me in an out quickly and we’re very polite. Highly recommend. | Read Full Review
9/19/2023 12:00:00 AM | Google
★★★★★ rekita lewis
| Read Full Review
9/16/2023 12:00:00 AM | Google
★★★★★ Sara Bennett
Love the new vehicle! The paperwork portion of things was a bit chaotic/disorganized but at the end of the day, we are super happy with our new ride. Thank you CMAVV! | Read Full Review
9/11/2023 12:00:00 AM | Google
★★★★★ Mark Shore
Quick and friendly service. Never feel pressured or up sold. | Read Full Review
9/10/2023 12:00:00 AM | Google
★★★★★ janet hudson
Awesome place and people! | Read Full Review
9/10/2023 12:00:00 AM | Google
★★★★★ Arlene
Customer service was great. Staff was friendly and helpful. | Read Full Review
9/6/2023 12:00:00 AM | Google
★★★★★ Jonathan Eaton
John Turner literally took nearly 8 hours with my wife and I to help us figure out which vehicle met our needs the best. We test drove four VW’s, a Honda, and a Subaru before choosing the Jetta SE. He was knowledgeable, personable, and truly engaged in helping us. There was no pushing or persuasion at all. He simply helped us throug | Read Full Review
9/5/2023 12:00:00 AM | Google
★★★★★ Sarah Thompson
| Read Full Review
9/3/2023 12:00:00 AM | Google
★★★★★ Heather Casey
Friendly staff for an unplanned visit. Quick to address the issue and very helpful | Read Full Review
9/2/2023 12:00:00 AM | Google
★★★★★ Ray Sherman
Took my car back ten minutes before my scheduled time. Everyone was was friendly! Very happy with the work I had! | Read Full Review
9/2/2023 12:00:00 AM | Google
★★★★★ Isaac Woo
| Read Full Review
9/1/2023 12:00:00 AM | Google
★★★★★ Dale Cupp
Staff was extremely friendly and there was no pressure or uncomfortable sales tactics. I was very pleased with John, Jeffrey, Derek, and Matt. | Read Full Review
9/1/2023 12:00:00 AM | Google
★★★★★ Martha Devening
My annual inspection & recalls were accomplished in a very timely and efficient manner and the Va Inspection was free of charge! Nice experience all around. | Read Full Review
8/30/2023 12:00:00 AM | Google
★★★★★ Dennis Fisher
| Read Full Review
8/28/2023 12:00:00 AM | Google
★★★★★ Joyce George
I was traveling and got a flat tire. The Service Dept at CMA VW Staunton gave me excellent care when I brought my Jetta in with a donut tire on to be replaced. The nice lady manager asked what the name of my roadside hazard plan was and I provided her with the name and contract number (thanks to my purchasing VW dealership Finance De | Read Full Review
8/28/2023 12:00:00 AM | Google
★★★★★ Charles Petran
| Read Full Review
8/23/2023 12:00:00 AM | Google
★★★★★ Ben G.
Simple maintenance plus pre-trip safety check done most professionally and quite quickly. Car taken in earlier than the appointed time. We rate this dealership highly. BG | Read Full Review
8/22/2023 12:00:00 AM | Google
★★★★★ Amber Walker
| Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ Graham Ginsburg
Charged 30 bucks for A 600 dollar service in Charlottesville | Read Full Review
8/18/2023 12:00:00 AM | Google
★★★★★ Kaitlin Adair
| Read Full Review
8/18/2023 12:00:00 AM | Google
★★★★★ Michael Ginsburg
Great service. Terrific place to bring your VW for service. | Read Full Review
8/18/2023 12:00:00 AM | Google
★★★★★ Dan Tinquist
We cannot say enough good about this business. Matt, Kyler, Janine and the whole team took care of us when we broke down 1,000 miles from home. So good, we plan to buy our next Volkswagen here and we live in Minnesota. They do business right. Extremely grateful for their generosity and kindness. | Read Full Review
8/18/2023 12:00:00 AM | Google
★★★★★ Timothy Murnane
Thanks so much for your quick and caring service! | Read Full Review
8/15/2023 12:00:00 AM | Google
★★★★★ hailey swink
ray hatcher is awesome!! such an easy process and the workers are very kind!! | Read Full Review
8/14/2023 12:00:00 AM | Google
★★★★★ Elizabeth Ware
Just had my first service there and I’m pretty sure it was the most efficient service I’ve ever had! | Read Full Review
8/13/2023 12:00:00 AM | Google
★★★★★ EJ Adams
I purchased a Volkswagen from them. Amazing experience. I traveled from New Jersey to buy a vehicle from Garry. Such a great guy and not the pushy salesman type. Competitive prices and easy buying process. Everything was done over the phone for me to be ready to pick up the vehicle. Can’t say enough about the entire team being friend | Read Full Review
8/3/2023 12:00:00 AM | Google
★★★★★ Jessica Smith
| Read Full Review
7/31/2023 12:00:00 AM | Google
★★★★★ Ilana Ladis
Loved my experience with CMA's VMA Valley Volkswagen from start to finish... the service is top notch. Thank you Ray and team for everything! You are truly amazing! | Read Full Review
7/30/2023 12:00:00 AM | Google
★★★★★ BOB PAUL
Recently I took my 2023 Honda Ridgeline in for my first servicing. I had my first oil change and had rain guards installed. My Service Tech was Angelique. She took care of all my requests and delivered my vehicle with all my requests completed 100% and "NO SURPRISES". Great job Angelique and the Service Department. Thank you Honda. | Read Full Review
7/29/2023 12:00:00 AM | Cars.com
★★★★★ Bruce Hankee
I had lug keys taken off all 4 wheels. I was treated respectfully and it was done in a timely manner. Thank you!! | Read Full Review
7/28/2023 12:00:00 AM | Google
★★★★★ Bob Wood
Got to the dealer for an oil change on my 2021 Arteon. They were friendly, and I might say, had my car back in 40 minutes. excellent job!! | Read Full Review
7/25/2023 12:00:00 AM | Google
★★★★★ Mekhi Meadows
Excellent service | Read Full Review
7/25/2023 12:00:00 AM | Google
★★★★★ christine Chaplin
Everyone worked hard to get me where I wanted to be.. | Read Full Review
7/25/2023 12:00:00 AM | Google
★★★★★ Allison Kaster
This is my second time with valley volkswagon service department and my second bad experience. The 1st time they lost my key. The second time their system didn't import any of the data from their online form. So I dropped off the car the night before and filled out a general overview on the drop key came to pick it up and they hadn't | Read Full Review
7/25/2023 12:00:00 AM | Google
★★★★★ Mark C. Rogers
As always, excellent service! Thank you! | Read Full Review
7/23/2023 12:00:00 AM | Google
★★★★★ Denise Dalton
Very polite and friendly. They listened to what I wanted and showed me what was available. | Read Full Review
7/22/2023 12:00:00 AM | Google
★★★★★ Peter Liljeberg
Janine at the service desk was so helpful and accommodating after a break down away from home on the highway. She helped us with the warranty and the work was completed in a few days. The waiting room and bathroom were very clean and comfortable. | Read Full Review
7/22/2023 12:00:00 AM | Google
★★★★★ Laura Jones
CMA’s Valley Volkswagen provides great service. They say what they are going to do, and they follow through. I highly recommend the service team! | Read Full Review
7/20/2023 12:00:00 AM | Google
★★★★★ Sean Reed
Absolutely fantastic customer service! | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Wesley Coffey
We are thrilled with this car dealership...helpful like they are family... Mark Rogers was on top of helping us...we feel like he went above and beyond to make our car purchase a happy and easy adventure...thank you so much for going the extra miles. | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Nathan Stillman
Overall good!! Small issue with service department answering the phone and returning calls but it worked out!! | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Maria Ojeda
| Read Full Review
7/16/2023 12:00:00 AM | Google
★★★★★ Stephen Heiden
very impressed | Read Full Review
7/14/2023 12:00:00 AM | Google
★★★★★ neva know
Very happy and satisfied with my new wheels and the service. | Read Full Review
7/13/2023 12:00:00 AM | Google
★★★★★ Cliff Knous
When I had my service done at 100000 miles, the timing belt & water pump was to be replaced & that was on my work order. I had leak & took it back. The service writer was great, she told me, I got this & will take care of it. The tech didn’t tell her that on a 1.4 the water pump was on the other side & it would not not come with the | Read Full Review
7/13/2023 12:00:00 AM | Google
★★★★★ Denise Embres
Given appointment timely. Was courteous at checkup. Service was completed, and asked what if this service did not fix issue (as this was the second time at repair) what is to be the next step. There was the answer that they didn’t quite know what to do next. Was not happy with that answer. I suggested that maybe Volkswagen should be | Read Full Review
7/11/2023 12:00:00 AM | Google
★★★★★ Storm Conner
Great Sales Department | Read Full Review
7/9/2023 12:00:00 AM | Google
★★★★★ Martha Collins
They will go out of your way to get out off covering things covered under a warranty like giving you a loaner vehicle, good luck, they blew a fuse in my vehicle and claimed another fuse was never there and when I called to ask them about it they treated me like I was lying and it was already broken, and it took them over 2 hours to c | Read Full Review
7/6/2023 12:00:00 AM | Google
★★★★★ William Bennett
Brian Cook and the folks at Valley Volkswagen were a pleasure to work with. I appreciated their honesty and the experience I had buying a CPO Volkswagen. | Read Full Review
7/5/2023 12:00:00 AM | Google
★★★★★ Violet Leister-Campbell
| Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ Makeup and more with Sparkle (Sparkle Brooks)
My salesperson Ray was very nice. Ray asked me what I was looking for and what price range. I told him and with in minutes he found the car in my price range. He made my car buying experience awesome. | Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ Ned Campbell
Very helpful at the service desk… let me know what the problem was and the cost. Had the parts to fix and got the job done that same day. Overall good experience. | Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ Kathryn Sheets
Excellent service. They were able to work me in and take care of my car . No stress very easy to work with. | Read Full Review
7/1/2023 12:00:00 AM | Google
★★★★★ Faith Wambugu
| Read Full Review
6/27/2023 12:00:00 AM | Google
★★★★★ Cleveland Morris
Sales staff were as cordial as they were knowledgeable. No pressure, only informed guidance. | Read Full Review
6/26/2023 12:00:00 AM | Google
★★★★★ Marquis Wimbush
| Read Full Review
6/25/2023 12:00:00 AM | Google
★★★★★ Parker Hylton
| Read Full Review
6/22/2023 12:00:00 AM | Google
★★★★★ Aviv Katz
Easy process when buying a car. Very helpful and transparent. | Read Full Review
6/16/2023 12:00:00 AM | Google
★★★★★ Barbra Ann
Curtious staff and loaner car was given while mine was being fixed. Great VW service! | Read Full Review
6/16/2023 12:00:00 AM | Google
★★★★★ Sherry Smith
| Read Full Review
6/15/2023 12:00:00 AM | Google
★★★★★ Parks Dekle
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6/14/2023 12:00:00 AM | Google
★★★★★ Judd Bankert
Needed rear windshield wiper arm replaced. | Read Full Review
6/14/2023 12:00:00 AM | Google
★★★★★ Vaden Shields
After two visits (one to have problem fixed: no part and uncertain coverage; second to have a photo taken and still no part (!!!!) for VW to assess coverage). Still waiting (I am told) for a response from VW on warranty coverage. Total travel time: 4 hours. Total repairs: 0. Total time: 2 weeks. | Read Full Review
6/9/2023 12:00:00 AM | Google
★★★★★ Kevin Smith
Great team and knowledgeable staff. Team worked quickly to get us in and out the door on our car purchase. Vehicle was in great shape and got a good deal. | Read Full Review
6/8/2023 12:00:00 AM | Google
★★★★★ Haimani Family
Wonderful team, treated us respectfully, honest, not pushy, recommend without reservation! | Read Full Review
6/8/2023 12:00:00 AM | Google
★★★★★ terra tabor
Arrived on time, vehicle was taken back shortly after. Vehicle Inspection, tire rotation, and oil change. | Read Full Review
6/7/2023 12:00:00 AM | Google
★★★★★ Simply Sunshine
Incredibly kind people throughout the sales room! Jerry was very honest, helpful, and knowledgeable. I will definitely go back to him in the future! | Read Full Review
6/3/2023 12:00:00 AM | Google
★★★★★ Glenn Smith
| Read Full Review
6/3/2023 12:00:00 AM | Google
★★★★★ Cliff Gilchrest
We were very pleased with the service and with the technical advice Jake, the service technician took time to provide us! Thank you | Read Full Review
6/2/2023 12:00:00 AM | Google
★★★★★ Tricia Bryant
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5/25/2023 12:00:00 AM | Google
★★★★★ Melissa Rebich
Always great service when I come in! | Read Full Review
5/25/2023 12:00:00 AM | Google
★★★★★ Tpayne21
No complaints, if you want it done right with great customer service, go to CMA Vally Volkswagen! | Read Full Review
5/25/2023 12:00:00 AM | Google
★★★★★ Kevin Gorman
Nice dealership | Read Full Review
5/22/2023 12:00:00 AM | Google
★★★★★ Franklin Miller
| Read Full Review
5/21/2023 12:00:00 AM | Google
★★★★★ Dawn Miller
From the minute I pulled up to the dealership I was welcomed and taken well care of! I was expertly shown the vehicle that I thought I wanted to look at! All the must haves on my mental list were addressed and then a different vehicle was suggested! I didn’t plan on buying a brand new vehicle, however a new car seemed in my best i | Read Full Review
5/18/2023 12:00:00 AM | Google
★★★★★ Greg Pivarnik
Ray and the rest of the team treated us very well and sold us two beautiful cars at great prices. | Read Full Review
5/18/2023 12:00:00 AM | Google
★★★★★ Rob Baker
Very accommodating and prompt service. I'll be back. | Read Full Review
5/18/2023 12:00:00 AM | Google
★★★★★ Chuck Schmidt
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5/11/2023 12:00:00 AM | Google
★★★★★ Shandi Bradshaw
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5/11/2023 12:00:00 AM | Google
★★★★★ Elizabeth Ware
Thank you for helping me find my new Taos!! It was a great experience! | Read Full Review
5/8/2023 12:00:00 AM | Google
★★★★★ meredith malinowski
| Read Full Review
5/8/2023 12:00:00 AM | Google
★★★★★ Natasha
They are quick with scheduling and addressed my problem. Have returned multiple times when my local-local dealership can't get their act together. | Read Full Review
5/8/2023 12:00:00 AM | Google
★★★★★ Vickie Baker
| Read Full Review
5/5/2023 12:00:00 AM | Google
★★★★★ Mandy Frame
Corey G was very motivated to find what I was looking for and he did everything he could to get my payments where I wanted them. He was very helpful when I changed my mind a few times. I would recommend to go see him when shopping around for a vehicle. | Read Full Review
5/5/2023 12:00:00 AM | Google
★★★★★ Greta Davis
Fast reliable | Read Full Review
5/1/2023 12:00:00 AM | Google
★★★★★ Phyllis M. Hensley
They helped me very quickly with the best service. I will recommend them to everyone. They are the best. | Read Full Review
5/1/2023 12:00:00 AM | Google
★★★★★ Jeremy Barb
| Read Full Review
5/1/2023 12:00:00 AM | Google
★★★★★ Paul Bryant
Very good experience. Service counter very helpful, answered questions and provided feedback to help make informed decision. Thanks! | Read Full Review
4/28/2023 12:00:00 AM | Google
★★★★★ Deborah Teague
Battery was almost 3 years old and had a 3 year warranty and they were good to honor the warranty and replace the battery free of charge. Helpful staff at desk as well. | Read Full Review
4/24/2023 12:00:00 AM | Google
★★★★★ terry hawkins
| Read Full Review
4/19/2023 12:00:00 AM | Google
★★★★★ Jamie Powell
The best customer service around! | Read Full Review
4/19/2023 12:00:00 AM | Google
★★★★★ robert fullet
| Read Full Review
4/18/2023 12:00:00 AM | Google
★★★★★ Denise Embres
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4/16/2023 12:00:00 AM | Google
★★★★★ Erin Elizabeth
Excellent service! | Read Full Review
4/15/2023 12:00:00 AM | Google
★★★★★ carolyn halterman
Always timely service done correctly. Courteous staff. | Read Full Review
4/13/2023 12:00:00 AM | Google
★★★★★ Susan Dickerson
Great service | Read Full Review
4/11/2023 12:00:00 AM | Google
★★★★★ Kim simmons
The staff was super friendly and they didn't give up til they got us into a car. | Read Full Review
4/10/2023 12:00:00 AM | Google
★★★★★ Wendy Medrano
| Read Full Review
4/10/2023 12:00:00 AM | Google
★★★★★ Anne Avery
Everyone was pleasant, and they performed the task I had asked them to do. | Read Full Review
4/8/2023 12:00:00 AM | Google
★★★★★ Milton Rodrigues
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4/7/2023 12:00:00 AM | Google
★★★★★ Morgan McDowell
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4/6/2023 12:00:00 AM | Google
★★★★★ Jeffery Hertter
The prices are a little high but the service was great and service team was great even trying to work with me to get approved for a newer car since mine has so many problems | Read Full Review
4/5/2023 12:00:00 AM | Google
★★★★★ Jeffery Hertter
The prices are outrageous,service is so slow ,been waiting all day for them to call me and tell me to pick up my car which they said it be done today,never again will I go to any of the dealership that are own by charlie | Read Full Review
4/3/2023 12:00:00 AM | Google
★★★★★ Beth Mullenax
Our salespeople, Ray Hatcher, was extremely helpful. My husband has mobility issues and Ray helped with the selection of vehicle that would be best suited for my husband. | Read Full Review
3/30/2023 12:00:00 AM | Google
★★★★★ Amy Cerminara
| Read Full Review
3/28/2023 12:00:00 AM | Google
★★★★★ Arnet Wood
The girls in service were very kind and helpful, excellent service department. Thanks | Read Full Review
3/28/2023 12:00:00 AM | Google
★★★★★ Spencer Curry
Fast, friendly, professional service! | Read Full Review
3/27/2023 12:00:00 AM | Google
★★★★★ Nadalie Hanna
$154 is pretty steep for me for an oil change and tire rotation but service was great as usual. | Read Full Review
3/25/2023 12:00:00 AM | Google
★★★★★ Heidi Austin-Cook
Fast and affordable service when my car battery died. | Read Full Review
3/21/2023 12:00:00 AM | Google
★★★★★ jan moore
This is our third purchase with this dealership, our second with this salesman. All aspects were clear, all questions were knowledgably answered, transfer and finance steps were almost automatic. A pleasant experience. | Read Full Review
3/21/2023 12:00:00 AM | Google
★★★★★ Chad Hensley
| Read Full Review
3/20/2023 12:00:00 AM | Google
★★★★★ Anastasia Robey
| Read Full Review
3/19/2023 12:00:00 AM | Google
★★★★★ Oree Constantini
Great service ! | Read Full Review
3/19/2023 12:00:00 AM | Google
★★★★★ j
| Read Full Review
3/19/2023 12:00:00 AM | Google
★★★★★ Joshua Lindsay
Very friendly and knowledgeable. | Read Full Review
3/18/2023 12:00:00 AM | Google
★★★★★ Cheyenne Nicholas
They were very helpful with my tire situation and had a lot of patience! Shout out to Resun for being so great! | Read Full Review
3/18/2023 12:00:00 AM | Google
★★★★★ Ted Gulich
We drove 4 1/2 hours to purchase an identical Atlas to one that had been totaled. Valley VW was the best dealer/purchase experience we’ve had in 25 years of buying new cars. I would not hesitate to make the drive to purchase any future VW. | Read Full Review
3/18/2023 12:00:00 AM | Google
★★★★★ Bridgett Carter
| Read Full Review
3/18/2023 12:00:00 AM | Google
★★★★★ Angie Cook
Such an amazing place to purchase a vehicle from! My salesman, Ray Hatcher was phenomenal, knowledgeable and helpful! Everyone there was so pleasant! I'd highly recommend CMA's Valley Volkswagen !! ?? Love my new ride!! | Read Full Review
3/17/2023 12:00:00 AM | Google
★★★★★ Jamie St. Clair
They ALWAYS get me done, treat me right, tell me if there are any immediate needs and things to watch for, and always tempt me with the newest and best. That GTI AND Golf R are ???? | Read Full Review
3/16/2023 12:00:00 AM | Google
★★★★★ Dana Mozingo
Ray goes above and beyond to help us with all things VW! The service department is excellent as well. Thanks! | Read Full Review
3/16/2023 12:00:00 AM | Google
★★★★★ Matt Groves
| Read Full Review
3/9/2023 12:00:00 AM | Google
★★★★★ Bonnie Monast
Just good people working there and really helped me out | Read Full Review
3/9/2023 12:00:00 AM | Google
★★★★★ Naomie Burruss
| Read Full Review
3/8/2023 12:00:00 AM | Google
★★★★★ Debbie McQueen
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3/3/2023 12:00:00 AM | Google
★★★★★ Mekhi Meadows
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3/3/2023 12:00:00 AM | Google
★★★★★ Fforce 9d
Not the place to buy an EV | Read Full Review
3/3/2023 12:00:00 AM | Google
★★★★★ Emily Mullison
Very helpful with figuring out why my Jetta was acting strange. Thanks, Jeanine! | Read Full Review
3/1/2023 12:00:00 AM | Google
★★★★★ Will Woody
Josh and the service team did a fantastic job getting my daughter's car in and out of the shop, and back on the road! | Read Full Review
3/1/2023 12:00:00 AM | Google
★★★★★ Tammy Warren
Good communication, easy to do business with | Read Full Review
2/27/2023 12:00:00 AM | Google
★★★★★ Deb M
I got my state inspection, oil change and tire rotation. Scheduled me quickly and conveniently. Customer service was wonderful, as always! | Read Full Review
2/25/2023 12:00:00 AM | Google
★★★★★ Mike Sechler
Service department could not locate service agreement that I purchased with vehicle. I had to present paperwork for proof. Rest of service was good. First oil & filter change on car I purchased. Will see how I next service goes! | Read Full Review
2/25/2023 12:00:00 AM | Google
★★★★★ Will Woody
Josh and the service team did a fantastic job getting my daughter's in and out of the shop, and back on the road! | Read Full Review
2/23/2023 12:00:00 AM | Google
★★★★★ Autumn Mundy
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2/23/2023 12:00:00 AM | Google
★★★★★ Junessa Epperly
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2/21/2023 12:00:00 AM | Google
★★★★★ Earl Toms
fast and efficient service. Very courteous service people | Read Full Review
2/20/2023 12:00:00 AM | Google
★★★★★ Kim Montgomery
Service was excellent! Service Specialist Janine went above and beyond, she is wonderful! My Beetle loves CMA! Thank you CMA! | Read Full Review
2/20/2023 12:00:00 AM | Google
★★★★★ Laura Stewart
Excellent dealership. | Read Full Review
2/17/2023 12:00:00 AM | Google
★★★★★ Travis Hicks
I don’t feel like my wife and I got the best certified new cma vw inspection done when it came to the tires. With all 4 tires having irregular wear to the outer tire and dry rotted all the way around. Could not get any one to call us back on the issues but the great sale man we had Greg. | Read Full Review
2/17/2023 12:00:00 AM | Google
★★★★★ Duncan Charlton
Staff is helpful and polite. After picking up the vehicle (in the shop for a warranty repair) we found some fuel leakage so we returned it the next day and they promptly fixed the problem. | Read Full Review
2/15/2023 12:00:00 AM | Google
★★★★★ Taylor Geddes
easy to schedule, nice people, helpful | Read Full Review
2/14/2023 12:00:00 AM | Google
★★★★★ Sade Bowers
Great customer service! | Read Full Review
2/9/2023 12:00:00 AM | Google
★★★★★ Kelly Scott
Great service. | Read Full Review
2/8/2023 12:00:00 AM | Google
★★★★★ Bryan Saulton
Appointment was for 0930 they took it in early at 0900 and it was ready by 1015. Great, friendly service & timely | Read Full Review
2/8/2023 12:00:00 AM | Google
★★★★★ Zak
very good customer service and the service i received was excellent! | Read Full Review
2/6/2023 12:00:00 AM | Google
★★★★★ Heidi N
Great service, friendly staff! | Read Full Review
2/6/2023 12:00:00 AM | Google
★★★★★ Drew Render
Great staff! Very helpful and knowledgeable! Quick service | Read Full Review
2/4/2023 12:00:00 AM | Google
★★★★★ Angela Deitz
As always, CMA Valley Volkswagon rises above and goes beyond! With their caring and friendly staff, honest and exemplary service, and convenience and location they are a beacon in the Valley and for car sales and service. Once you buy a car from Ray, you will never want to leave, he will have you begging to stay! | Read Full Review
2/2/2023 12:00:00 AM | Google
★★★★★ Mike Nickell
Feel very comfortable when you come into shop. The staff makes you almost like you are family. They are very knowledgeable | Read Full Review
1/31/2023 12:00:00 AM | Google
★★★★★ Julia McEntyre
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1/26/2023 12:00:00 AM | Google
★★★★★ Eric Goetz
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1/21/2023 12:00:00 AM | Google
★★★★★ Eric Stahl
These guys are phenomenal! Our car broke down late at night. Limped it to CMA the next morning. They knew right off the bat what was wrong and had the parts in stock. Fixed by 1300 that day. Thank you so much for your professionalism and outstanding customer service. I cannot thank you enough!!!!! | Read Full Review
1/20/2023 12:00:00 AM | Google
★★★★★ Derrick Dcrites
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1/18/2023 12:00:00 AM | Google
★★★★★ Gregory Nichols
Ray was awesome. Helped us find what we wanted. He made it very easy. We appreciate all his work. | Read Full Review
1/18/2023 12:00:00 AM | Google
★★★★★ Chris Uttenweiler
CMA/Valley Volkswagen is a fair customer advocate. They took great care of my issue, and worked to make sure that VW honored it's warranty responsibilities. The job was well done, and well handled. | Read Full Review
1/18/2023 12:00:00 AM | Google
★★★★★ slim jim
They changed some lug bolts and didn’t charge a dime, very helpful and friendly | Read Full Review
1/17/2023 12:00:00 AM | Google
★★★★★ Kelly Young
Quick, easy, knowledgeable, and trustworthy | Read Full Review
1/14/2023 12:00:00 AM | Google
★★★★★ Jeff Henderson
Because I like the service and the personal are on top of the job | Read Full Review
1/14/2023 12:00:00 AM | Google
★★★★★ Martha Hellems
Convenient scheduling. Nice area to wait - wifi allows me to work while my car is serviced. Good communication re: recommended service. I never feel like I'm getting pushed into things my car doesn't need. Thank you! | Read Full Review
1/13/2023 12:00:00 AM | Google
★★★★★ Tina Milstead
The staff was very helpful and courteous, and had very clean waiting area | Read Full Review
1/13/2023 12:00:00 AM | Google
★★★★★ RUSTY BISHOP
Great place to buy your next vehicle!!!!! Friendly, knowledgeable staff that are truly interested in helping you find the perfect vehicle to fit your needs. "Just the best!" | Read Full Review
1/12/2023 12:00:00 AM | Google
★★★★★ Carl Stacy
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1/12/2023 12:00:00 AM | Google
★★★★★ Matthew Yeatman
The team was great! They took great care of me. | Read Full Review
1/12/2023 12:00:00 AM | Google
★★★★★ george staber
I just bought my fifth car from Valley VW, my second Tiguan! Service was truly exceptional, friendly and professional. I'm already loving my brand new Tiguan! | Read Full Review
1/7/2023 12:00:00 AM | Google
★★★★★ Mikaela Wiecher
I have used CMA the past two times with purchasing a vehicle, best customer service I have ever experienced. Ray and the whole VW team take their time informing you of the vehicle and don't pressure you in anyway. Drove an hour to do business with them and would do it again in a heartbeat. | Read Full Review
1/7/2023 12:00:00 AM | Google
★★★★★ Michael Pannell
Great work | Read Full Review
1/4/2023 12:00:00 AM | Google
★★★★★ Patrick McCrowell
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12/30/2022 12:00:00 AM | Google
★★★★★ rrengland
| Read Full Review
12/30/2022 12:00:00 AM | Google
★★★★★ Corey Barber
I usually dread buying a new car because I hate the entire process. However, this was the most pleasant car buying experience we've ever had. The entire sales team here was so courteous, professional, and helpful, that we'd absolutely make the 2.5 hour drive to buy from them in the future. The whole process started when we saw a new | Read Full Review
12/29/2022 12:00:00 AM | Google
★★★★★ Thom Jennings
Timely, efficient and friendly! | Read Full Review
12/28/2022 12:00:00 AM | Google
★★★★★ Kathy Armentrout
Professional and courteous staff.. | Read Full Review
12/27/2022 12:00:00 AM | Google
★★★★★ Jody Roun
Every time I come into this location, the people are always rude. I've never had a good experience, and the follow-up is lacking. I've had staff tell me they will follow up with me and then never call. The last experience my appointment wasn't even scheduled. I understand being understaffed, but if that's the case, don't tell me you | Read Full Review
12/27/2022 12:00:00 AM | Google
★★★★★ John Allman
I have purchased a vehicle from this dealership and had 2 of my vehicles serviced here for years. Always great service, nice greetings at the front desk. They make a lasting impression. | Read Full Review
12/25/2022 12:00:00 AM | Google
★★★★★ David Marino
These guys are the best. They're fast, considerate, courteous, and great at their jobs. | Read Full Review
12/23/2022 12:00:00 AM | Google
★★★★★ Ralph Taylor
I was treated very nice the took my car in for service I was in the area no appt great job thanks ralph | Read Full Review
12/22/2022 12:00:00 AM | Google
★★★★★ Chrystal
My visits have always been quick and the staff is always friendly! | Read Full Review
12/20/2022 12:00:00 AM | Google
★★★★★ Maryrose
Thank you, very timely, and they suggested the inspection what a time saver. Great work and friendly staff. ?? | Read Full Review
12/19/2022 12:00:00 AM | Google
★★★★★ pinar donmez
The ppl are wonderful at Cma especially the front desk service gals , they are very personable. My biggest complaint is paying for something to be fixed only to find out it did not actually fix the problem. I paid a 1,000 to stop an oil leak and was told it was fixed. I feel like it was not investigated throughly, exactly what was ca | Read Full Review
12/19/2022 12:00:00 AM | Google
★★★★★ William Barksdale
great and fast service | Read Full Review
12/17/2022 12:00:00 AM | Google
★★★★★ Elizabeth Braddy
| Read Full Review
12/13/2022 12:00:00 AM | Google
★★★★★ Will Mahone
I recently had a complicated electrical problem and took my Cross Sport to CMA’s Valley Volkswagen. They identified the issue and fixed it. Their loaner allow me to get to my 90 year old father in law’s thanksgiving supper. I highly recommend CMA’s Valley Volkswagen in Staunton, Va for their very professional Team and very personal l | Read Full Review
12/12/2022 12:00:00 AM | Google
★★★★★ Justin Ponder
I highly recommend CMA’s Valley Volkswagen for any vehicle needs you might have. They are very professional and treat you like family. | Read Full Review
12/6/2022 12:00:00 AM | Google
★★★★★ Kelly Throckmorton
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12/5/2022 12:00:00 AM | Google
★★★★★ Gary Honeybuss
Very good service staff. They make you feel well taken care of | Read Full Review
12/3/2022 12:00:00 AM | Google
★★★★★ Caitlin Mahon
Thank you! | Read Full Review
12/1/2022 12:00:00 AM | Google
★★★★★ Kelly Kahle
Super fast service appointment! I got in the same day! I got right in and out with no waiting! They were incredibly thorough and thoughtful! Completely recommend! | Read Full Review
11/28/2022 12:00:00 AM | Google
★★★★★ Christine Plumley
The 2nd try calling to inquire about the possibility of getting my back gate latch repaired went much better than the 1st. Done in one day and working well. Wound up being a bit higher than price quote on the phone after checking out the problem. | Read Full Review
11/21/2022 12:00:00 AM | Google
★★★★★ Jennifer Crowley
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11/19/2022 12:00:00 AM | Google
★★★★★ Michelle Crow
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11/15/2022 12:00:00 AM | Google
★★★★★ Michelle Robertson
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11/15/2022 12:00:00 AM | Google
★★★★★ Phyllis Meseroll
| Read Full Review
11/10/2022 12:00:00 AM | Google
★★★★★ janna b
Excellent customer service! | Read Full Review
11/9/2022 12:00:00 AM | Google
★★★★★ Sandra Williams
| Read Full Review
11/7/2022 12:00:00 AM | Google
★★★★★ Hailey Fink
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11/7/2022 12:00:00 AM | Google
★★★★★ Wayne McWhorter
Service was great and performed in a timely manner. | Read Full Review
11/2/2022 12:00:00 AM | Google
★★★★★ Kristin Cory
| Read Full Review
11/1/2022 12:00:00 AM | Google
★★★★★ david hawkins
Took our 2022 Taos for one year service today. Booked the appointment online. Everything worked well. Service reps were nice. In and out in one hour. All good. | Read Full Review
10/26/2022 12:00:00 AM | Google
★★★★★ Danielle
| Read Full Review
10/21/2022 12:00:00 AM | Google
★★★★★ Tina Grove
| Read Full Review
10/21/2022 12:00:00 AM | Google
★★★★★ ann mcbroom
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10/20/2022 12:00:00 AM | Google
★★★★★ Valeria Galicia
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10/19/2022 12:00:00 AM | Google
★★★★★ Shannon Nelson
| Read Full Review
10/15/2022 12:00:00 AM | Google
★★★★★ Linnea Fisher
Valley VW has been a great dealership to work with- I couldn’t be more blessed! | Read Full Review
10/13/2022 12:00:00 AM | Google
★★★★★ Chrissy Morgan Gibbons
We drive 40 mins from Charlottesville just to have our VWs serviced here because we know Josh will get the job done right. Mark and Ray in sales are knowledgeable and easy to work with. CMA is #1 in our book for VW in VA! | Read Full Review
10/12/2022 12:00:00 AM | Google
★★★★★ Larry Ramsey
Very knowledgeable sales. staff! Everything went smooth! I still do not get the $699 processing fees! That charge for typing in a few words hitting send and making copies! People on a tight budget would not appreciate that charge! I’m going to investigate that further. Thank You Larry Ramsey | Read Full Review
10/10/2022 12:00:00 AM | Google
★★★★★ William Page
It was a Good experience. So glad I bought my car at this dealership | Read Full Review
10/7/2022 12:00:00 AM | Google
★★★★★ keller Penrod
| Read Full Review
10/7/2022 12:00:00 AM | Google
★★★★★ Elizabeth Campbell
| Read Full Review
10/7/2022 12:00:00 AM | Google
★★★★★ Jennifer Strother
Fast service and friendly | Read Full Review
10/1/2022 12:00:00 AM | Google
★★★★★ Mindy Hartzell
Ray was very knowledgeable. His willingness to help out a fellow sales person was inspiring. Team work to make the process smooth and easy. | Read Full Review
9/30/2022 12:00:00 AM | Google
★★★★★ Martin McKeever
Luv these guys | Read Full Review
9/30/2022 12:00:00 AM | Google
★★★★★ Stevie Hughes
| Read Full Review
9/28/2022 12:00:00 AM | Google
★★★★★ William Hayes
Product Specialist Mark Rogers provided an expert explanation and demonstration of the features included with the VW Atlas. A very pleasant purchasing experience. | Read Full Review
9/27/2022 12:00:00 AM | Google
★★★★★ Bobbie Phillips
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9/24/2022 12:00:00 AM | Google
★★★★★ Kathleen S.
| Read Full Review
9/24/2022 12:00:00 AM | Google

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