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CMA's Valley Volkswagen

★★★★★(223)read reviews

314 Lee Jackson Hwy, Staunton, VA 24401

(540) 324-4045 Ask About Our Service Specials!

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No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter⁵Click Here for Details
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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.24 and 09.30.24.
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Business Hours

Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Brad Wimer
As always top notch service on our VW | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Julia Slike
THANK YOU MIKE!!!!!!!!! From the bottom of my heart I appreciate you and the techs who just helped my 18yo daughter, who was beach bound with friends on her first roadtrip from PA to SC, get her Eos back on the road at the end of the day… minutes before closing on a Saturday! You are a life saver!!!!!! This mama can breathe again. Y | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Jennifer Brown
They really went above and beyond and got me in and out of an oil change so quickly after having a previous dealership put in too much oil. So thankful for their help, warm attitude, and support. | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Chris Oakley
Cody went above and beyond to get us the car we were wanting. Great to work with all around. 10/10 recommend!! | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Anna Primbetov
Great customer service from the service desk! Friendly, polite, and helpful. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Kara McEniry
I recently had the pleasure of purchasing a 2024 Volkswagen Jetta, and I must commend the exceptional service provided by Cody McEniry. From the moment I walked into the dealership, Cody made the entire process seamless and enjoyable. Cody was incredibly knowledgeable about the Jetta, patiently answering all my questions and providin | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Donna Stinehart
The repair shop was good and thorough. Their quick work continues to impress me. | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ munamato nhanga
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9/7/2024 12:00:00 AM | Google
★★★★★ Earl Fitzgerald
State inspection today. All went well. Said I needed wipers. Got the wipers. Got the bill 50.50 labor to put on wiper blades. That's just beyond crazy. I should have asked about the labor before I said yes. I can change them myself or any auto place changes them for free when you but the wipers | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Laura Campbell
Wonderful service! Quick in and out inspection with friendly staff | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Ruben Martinez
Very knowledgeable and helpful | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Robert Taylor
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9/3/2024 12:00:00 AM | Google
★★★★★ Kelly Campbell
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9/1/2024 12:00:00 AM | Google
★★★★★ YVRTRAZH
I originally called to check if a vehicle was available ended up speaking to a salesman named JB who made the entire process a hell of a lot easier. Drove 4 hours just to pick the car up then 4 hours back home. Worth the trip! Safe to say JB and this dealership can be trusted. A true man of his word! | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ John York
| Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ blg32198
My husband and I went to CMA Valley Volkswagen after an unpleasant experience at a local dealer. The team at Valley Volkswagen presented us with several options in a very pleasant atmosphere and we bought a Tiguan and drove it off of the lot. They were all very professional both in appearance and knowledge. I would highly recommend | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Sandy Greene
I really appreciate your service department, with routine checks the only maintenance my ID 4 needs. Quick and cordial. | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Mike Young
Overall a positive experience. All 65K maintenance was completed. However, head unit in my 2018 Outback is unresponsive. Salesman said units on back order. But, will notify me when they come in and install at no cost. Will update with progress. | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Glen Kruis
The Service Department got us in for our service right on time, and finished in a hurry. Not sure there was much more anyone could ask for. Thanks for everything! | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Gabriela Mejia
The staff was polite and quick with my service. I got a good sense of the positive atmosphere by the way the employees interacted with one another. I definitely recommend this dealership and service department! | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Elida Gray
I’ve been really pleased with your service! Thank you! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Faith Wambugu
Awesomest and very efficient ?? | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ AC
New to the area and after trying another dealership up north, I’ve decided that this dealership is worth the 50min drive. Great customer service, great communication and trustworthy work. They earned my business! | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Krista Parrish
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8/17/2024 12:00:00 AM | Google
★★★★★ Vincent Stofan
Just an all around great, friendly, and professional experience. Loved every minute. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Eric Fitzgerald
Failed at the most basic level of customer service. Never called to update status. Was initially told it was a 3 day wait for a part and the service would be finished the day it came in. 2.5 weeks and 0 phone calls later it was finally ready. Under promise, over deliver. This dealership does the opposite. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Gustavo Alvear
Great service and friendly people! Highly recommended ?? | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ tim wagner
Wonderful experience!! Very transparent and vr8 mechanic!!! | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Brenda Loving
Valley Volkswagen service and staff is awesome! Took my car in because engine coolant light was on and was leaking coolant. Needed a thermostat and they were able to fix it the same day | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Ted Ansley
Had a new to me VW checked over! No charge and they informed me and did a recall as well. Always have amazing service here. This is the 4th VW I've brought here. | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ Collin Lawhorne
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8/7/2024 12:00:00 AM | Google
★★★★★ Richard Brownley
Great purchasing experience. John was very professional and courteous salesman. | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ anthony sanchez
The service was done in a reasonable amount of time and I appreciated the interactions with staff. | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Lynne Ennis
Camden was amazing! The whole team was so helpful at helping me find the best car. I’m obsessed! | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Orvin Stinnett
Awesome job on the atlas,now it has over spray on it now. Thanks Orvin K Stinnett | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Kharoe
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7/29/2024 12:00:00 AM | Google
★★★★★ Melissa Duquette
Visited the service dept for routine maintenance and a recall fix. The staff was professional and courteous. Scheduling via phone was easy, and the team was transparent about the costs and expected completion time. The work was completed as promised and there were no surprises when I picked up my vehicle. I appreciate the ease of g | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ William Page
I have to drive an hour to CMA. I would drive Three hours. Never have I experienced such service start to finish in the purchase and servicing of any auto and I am older than the hills with many cars behind me | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Reid Harris
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7/27/2024 12:00:00 AM | Google
★★★★★ Erica Martin
Best service department around! | Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ Danik Yurchenko
Good professional service | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Mclatt
My appointment was for 2 pm. They said it will be about a hour and I was in my car before 3:pm. Great service. Nice waiting room, was not there long but they provided refreshments and petty good reading materials. I don't have time to even finish my magazine. Very friendly staff. Explained everything that was done. I have no problem | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ M
The sales process was OK, we did pretty much all of it online. I was pretty surprised and disappointed that they delivered a brand new car with literally fumes in the gas tank! Also, didn’t bother to attach the front plate or even install the plate holder. Overall they were OK, but I’ve never had a newly purchased vehicle delivered w | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ kera Tidd
They really worked with me the best they could and if it wasn’t for them I wouldn’t have my new ride thanks again for all yalls help I defiantly recommend them ?? | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Kristin Higgins
| Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Sara P.
Wonderful experience with the service department, and a wonderful experience with one of the sales reps, Cam! Huge help into getting us the vehicle we wanted! | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Danny
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7/18/2024 12:00:00 AM | Google
★★★★★ JT Media
The best service in town! They take care of all 3 of my vehicles and I cannot say enough good things about them. | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Stacy Powell
My mother and I came in on June 26, 2024 just to see what I could get for my current vehicle. The internet sales guy introduced us to Cody McEniry who was awesome he had a great personality, kept us entertained while we waited for the appraisal on my vehicle and while they ran numbers trying to make it work, he made it an enjoyable e | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ M
The sales process was OK, we did pretty much all of it online. I was pretty surprised and disappointed that they delivered a brand new car with literally fumes in the gas tank! Also, didn’t bother to attach the front plate or even install the plate holder. Overall they were OK, but I’ve never had a newly purchased vehicle delivered w | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Crystal Simmons
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6/15/2024 12:00:00 AM | Google
★★★★★ Phillip Moyers
Overall, a good experience. Financing was not what was agreed upon the evening before which bothered me. There were some other small issues but that was the major problem for me. | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Ed Parker
Friendly staff, great service. Has always treated me well. Will return for more service. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Elizabeth Trainum
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6/12/2024 12:00:00 AM | Google
★★★★★ Melvin Wilcher
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6/11/2024 12:00:00 AM | Google
★★★★★ Raine Marshall
Great service! Thank you! | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ JJ Lawhorn
What are you waiting for??? No seriously!!! Go get your dream ride from CMA VW Cody McEniry and the team there got me in my ride I’ve wanted for a very very long time! Quick no nonsense to the point sale paper work and we was in the wind! Thank you all so so much ?? | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Ben Markowitz
Booked appointment online. Didn’t know what tires I had ordered upon arrival. Tried to charge us more for alignment than we were quoted when booked, but they did match the price. FYI they do charge a 3% fee to use credit card to pay - which was kind of obscurely posted, but did try to make it right with a credit towards future servi | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Bradley Taylor
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6/4/2024 12:00:00 AM | Google
★★★★★ Jay deBellonia
I actually think leaving 5 Stars is like saying LOVE for everything, but my experience here has been very good and I don't wanna be the only one to not leave a 5 mark. CMA VW Service Dept has been great to work with when I need repairs or maintenance on my MK7 Golf R. They are helpful, kind, courteous and IMO have very fair pricin | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Bill Eadie
Always solid information. Dependable. Personable. | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Fred Reams
Part and labor too expensive for such a small job even recognized by service writer. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ R. J
You're horrible in every aspect that defines a dealership with the most unprofessional service department. | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Mark C. Rogers
I stopped in without an appointment on a Friday afternoon and on the last day of the month to get a tire plugged. Valley Volkswagen had me in and out in less than an hour. As always, excellent service! Highly recommended. Thank you! | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Harry Drum
We had a very good car buying experience with the team at CMA's Valley VW. Everyone on the team was extremely helpful, and at every turn we were greeted by another smiling face and someone checking on our needs. Very great experience! Ask for Harry #HolleratHarry | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Eric Tich
Excellent customer service. | Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Michael Hardison
Very easygoing. Made buying a very smooth non headache experience. Thank you for y’all professionalism. | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Mary Tacy
Excellent busines | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Charles Brooks
Great experience all around | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ 1Random Person1
Excellent service from the receptionist to the sales team. It makes a difference. Congratulations! | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Daniel George
Carlos is an exceptional salesmen. My wife and I were very happy with the entire car buying experience here. Which is really saying something with the state of customer service these days. Since buying the car Carlos has called to check in, and answers our questions multiple times. He is certainly one of the best customer service or | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Robert Migliaccio
Great sales and service team ! Thank you for the help! | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Nancy Miller
They were very quick to take care of what I needed and got me in promptly. They fixed the problem and also were open and honest about what couldn’t be made to work as my car was too old. I was ok with that and understood completely. As always I was happy with Valley VW’s service. | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Angie Miller
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5/11/2024 12:00:00 AM | Google
★★★★★ T McNeal
This has been the best car experience ever. Ken my dealer and he walked me through the whole process for my 2019 Sandstone Metallic CRV E-XL. I bought it sight unseen. First time ever doing that and the whole experience was beyond my expectations. He even had them deliver my car to my home in MD. The drivers were wonderful, Bob and M | Read Full Review
5/10/2024 12:00:00 AM | Cars.com
★★★★★ Teresa Almoney
I’m always treated well here. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Victor Morris
Everyone was pleasant, knowledgeable, and helpful. Plus, they took care of the maintenance quickly. I only had to wait an hour. Last time I had routine maintenance done at another dealership, it was over two hours. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Tpayne21
Thank you for great work and amazing service!! | Read Full Review
5/8/2024 12:00:00 AM | Google
★★★★★ Rebecca Eckard
Quick and best service I have ever received. The staff is amazing and the manager of the service area is so polite and generous. They even have refrigerator with drinks which can come in handy with a toddler/kid. They also have crayons and coloring books in the waiting area as well. If you definitely need your car serviced or looking | Read Full Review
5/8/2024 12:00:00 AM | Google
★★★★★ Anthony Montoya
I would like to express my sincere gratitude to CMAS Volkswagen Staunton Virginia and their team, particularly Carlos, for their exceptional transparency, honesty, and efficient service. I am extremely pleased with the vehicle and the overall experience. Thank you to the entire team for your outstanding work. | Read Full Review
5/8/2024 12:00:00 AM | Google
★★★★★ Violet Leister-Campbell
CMA's service department has done it again. They have exceeded all of my expectations and I am grateful to feel more like family and less like just another customer. I had a service engine light come on when I was taking my father to a medical appointment in Charlottesville. Because it was engine related, as soon as we left the ap | Read Full Review
5/6/2024 12:00:00 AM | Google
★★★★★ Ted Ansley
Had a new to me VW checked over! No charge and they informed me and did a recall as well. Always had amazing service here. | Read Full Review
5/5/2024 12:00:00 AM | Google
★★★★★ Claire Hubert
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5/4/2024 12:00:00 AM | Google
★★★★★ Angie Gilmer
A pleasure doing business here will definitely return. The lady at the service desk was very nice and knowledgeable. | Read Full Review
5/3/2024 12:00:00 AM | Google
★★★★★ Cordelia Derr
Customer service is great. They told me a 2-2.5 hour wait, and I was there for 2 hours and 20 minutes! | Read Full Review
5/3/2024 12:00:00 AM | Google
★★★★★ Willard Keeling
Great fast service ?? I trust them to service my VW I have a customer for over 20 years. | Read Full Review
5/2/2024 12:00:00 AM | Google
★★★★★ Paul Ferrin
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5/1/2024 12:00:00 AM | Google
★★★★★ Meghan Luke
I was vacationing in the area when I had a car emergency with my Passat. I called the dealership and they got me in right away. They allowed me to bring my husky with me and wait in the waiting room while they inspected my car. It took 25 minutes for them to inspect and identify the problem. They fixed it for free and sent me off on | Read Full Review
4/29/2024 12:00:00 AM | Google
★★★★★ LISA TUTWILER
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4/27/2024 12:00:00 AM | Google
★★★★★ Morgan McCown
I had an amazing experience with this dealership. Carlos was very accommodating of my busy schedule and was able to find me exactly what I wanted in a vehicle. We have four kids and two farms, so sitting in a dealership for hours just wasn’t a possibility. Carlos made sure I was in and out and was fantastic to work with. | Read Full Review
4/26/2024 12:00:00 AM | Google
★★★★★ Yakal Exchange
Jeanine Bayne and Mike Cappuzzo were excellent in keeping me updated about my car and the parts being ordered. Their communication was truly helpful. They provided world-class service in all of the 3 weeks my car was under their care. | Read Full Review
4/26/2024 12:00:00 AM | Google
★★★★★ Yarsuin Mauricio Rosales Perez
I bought this Camry second hand and they took care of me, my wife and my son like a king! friendly, helpful and transparent. They let me drive the car and explained every detail to me! I speak regular English, I just arrived in this beautiful country and they were very kind and attentive explaining everything to me. 5 stars. | Read Full Review
4/26/2024 12:00:00 AM | Google
★★★★★ Mirela P
Friendly and fast | Read Full Review
4/26/2024 12:00:00 AM | Google
★★★★★ Jennifer Shifflett
The whole team here is great!!!!! Fastest and easiest car buying experience I've ever had. Usually I dread dealerships due to paperwork taking hours. That didn't happen here. Thank you again everyone! | Read Full Review
4/21/2024 12:00:00 AM | Google
★★★★★ Trail Lover
Fantastic people all around | Read Full Review
4/18/2024 12:00:00 AM | Google
★★★★★ Trail Lover
New hire Camden is one of the most disrespectful and unprofessional people I've ever met. | Read Full Review
4/17/2024 12:00:00 AM | Google
★★★★★ pamela fisher
Best customer service ever!! | Read Full Review
4/16/2024 12:00:00 AM | Google
★★★★★ Autumn Hinkle
Honestly this was my best visit yet. I was told I would have 1 hour to 2 hour wait and my car was done within that time frame. The staff was friendly and welcoming. | Read Full Review
4/15/2024 12:00:00 AM | Google
★★★★★ Kerry Argenbright
| Read Full Review
4/10/2024 12:00:00 AM | Google
★★★★★ Bryant Worthy
If I could give them more than 5 stars I would! They were amazing. My car had broke down on the interstate right by their exit, and I ended up at their dealership with service first. Long story short it wasn’t worth spending the money to fix the car, but I was still stranded 8+hrs away from home. Couldn’t rent a car to drive home bec | Read Full Review
4/10/2024 12:00:00 AM | Google
★★★★★ Lee Warren
Problem was solved. Service staff was courteous. | Read Full Review
4/9/2024 12:00:00 AM | Google
★★★★★ Cristian Guevara
Very helpful people cool and you fell in house. Keep like that way | Read Full Review
4/6/2024 12:00:00 AM | Google
★★★★★ Paul Angelo Sebuc
time efficient. | Read Full Review
4/5/2024 12:00:00 AM | Google
★★★★★ Donna Yancey
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4/3/2024 12:00:00 AM | Google
★★★★★ mk bellerjeau
i took my 2013 tiguan there in december '23 for an engine light diagnostic, and was appalled by the blatant lying and rude disrespect they gave me. their service team came up with more than 15 items and over $15,000 in repairs, on a auto with just 80,000 miles. the engine light code was for a sensor, but the dealership said it was ne | Read Full Review
4/3/2024 12:00:00 AM | Google
★★★★★ Gordon Matthew
10K service on our ID.4, quick and uneventful. I had a concern about the lift possibly damaging the part adjacent to the pinch-weld (I had seen some alarming pictures from other ID.4 owners). I was assured that wouldn't be problem here, and it wasn't. | Read Full Review
4/1/2024 12:00:00 AM | Google
★★★★★ Ray Cox
We brought the Jetta in for routine service which was done in quick order and without any problems. Everyone greeted us as friends and some of them truly are! | Read Full Review
4/1/2024 12:00:00 AM | Google
★★★★★ Mark Shore
Straightforward and friendly service. Love that I can take my VW to a place that doesn’t try to upsell me on every little thing. Makes me truly trust them on the rare occasion that they do make a service suggestion. | Read Full Review
3/25/2024 12:00:00 AM | Google
★★★★★ Angela B
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3/25/2024 12:00:00 AM | Google
★★★★★ John Borosky
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3/25/2024 12:00:00 AM | Google
★★★★★ Jeanne Melton
Our experience was excellent! Worked with amazing people.. Audrey, John, and Matt were so very helpful!! | Read Full Review
3/25/2024 12:00:00 AM | Google
★★★★★ Cathy Rec
I had my tires rotated and they didn't update the tire pressure sensors on the car's computer. I had to get off the freeway to do that. | Read Full Review
3/23/2024 12:00:00 AM | Google
★★★★★ mtj 1517
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3/21/2024 12:00:00 AM | Google
★★★★★ David Lapinski
Would never buy a car from this company again. Completely unresponsive and difficult to work with. | Read Full Review
3/21/2024 12:00:00 AM | Google
★★★★★ David Lapinski
Bought a car, but can never reach anyone for support or to answer questions. The sales team is impossible to reach. | Read Full Review
3/20/2024 12:00:00 AM | Google
★★★★★ Taulsa Cook
Easy set up of appointment and quick drop off and pick up no surprises . | Read Full Review
3/19/2024 12:00:00 AM | Google
★★★★★ Rae Eppard
Great service! Mike and Ray were AMAZING !!! Fixed all the recalls I had. Car has never drove better!!! | Read Full Review
3/19/2024 12:00:00 AM | Google
★★★★★ Mark Sheets
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3/18/2024 12:00:00 AM | Google
★★★★★ Matthew Moore
I love Valley Volkswagen. They are polite, professional and fun in the girls are beautiful. | Read Full Review
3/14/2024 12:00:00 AM | Google
★★★★★ anita bryan
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3/14/2024 12:00:00 AM | Google
★★★★★ Lois Stewart
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3/12/2024 12:00:00 AM | Google
★★★★★ T R Patterson
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3/10/2024 12:00:00 AM | Google
★★★★★ T R Patterson
Really helpful service dept | Read Full Review
3/9/2024 12:00:00 AM | Google
★★★★★ Sable Ponn
I had a great experience working with Ray at CMA in Staunton. He was fantastic and really knew his stuff. He showed us all the features of the vehicle and even let us test drive two different models to figure out which one I liked most. He went above and beyond to help us make a decision. I really appreciate him and was very thankful | Read Full Review
3/4/2024 12:00:00 AM | Google
★★★★★ Tanner Bowman
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3/3/2024 12:00:00 AM | Google
★★★★★ Aaron Trovato
My wife and I stopped in yesterday to check out a Taos. Mike was super helpful, and the whole team was great. My wife had never had an experience at a dealership before, and was concerned about high pressure sales tactics. This didn't happen at all. No pressure, no "let's get some paperwork started before you test drive". We wanted t | Read Full Review
2/24/2024 12:00:00 AM | Google
★★★★★ Charlie Kincaid
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2/23/2024 12:00:00 AM | Google
★★★★★ Aslety Perez
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2/19/2024 12:00:00 AM | Google
★★★★★ Ismail Johnmery
My first time doing auto service there. Great costumer service and on time service. | Read Full Review
2/16/2024 12:00:00 AM | Google
★★★★★ hiker 6759
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2/13/2024 12:00:00 AM | Google
★★★★★ ann mcbroom
Wonderful customer service. Honest dealership with great employees. | Read Full Review
2/12/2024 12:00:00 AM | Google
★★★★★ Logan Rourke
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2/12/2024 12:00:00 AM | Google
★★★★★ Jack Stirewalt
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2/10/2024 12:00:00 AM | Google
★★★★★ Rocco Corage
Sent my daughter to the CMA VW dealership for a repair. The staff and service dept were very kind! | Read Full Review
2/9/2024 12:00:00 AM | Google
★★★★★ Laura Savinsky
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2/9/2024 12:00:00 AM | Google
★★★★★ Dianne Davis
Friendly, efficient service. Will definitely continue to bring my Beetle here for service. | Read Full Review
2/9/2024 12:00:00 AM | Google
★★★★★ John Garland
Smooth, listened to our needs, not pushy, and fair pricing!! | Read Full Review
2/8/2024 12:00:00 AM | Google
★★★★★ H
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2/6/2024 12:00:00 AM | Google
★★★★★ Kyle Stone
Cma has been wonderful ray and Audrey were amazing and Jeanine in service is excellent | Read Full Review
2/5/2024 12:00:00 AM | Google
★★★★★ James Clark
I’m very happy | Read Full Review
2/5/2024 12:00:00 AM | Google
★★★★★ John Garland
Worked with us to find our perfect vehicle! Sales people were not pushy in the least!! | Read Full Review
2/4/2024 12:00:00 AM | Google
★★★★★ Priscilla Thompson
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2/3/2024 12:00:00 AM | Google
★★★★★ Jason Gorman
Excellent service and customer service in the device department | Read Full Review
2/2/2024 12:00:00 AM | Google
★★★★★ Melissa Duquette
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2/1/2024 12:00:00 AM | Google
★★★★★ Tina Funk
John was extremely helpful and he was good to talk to. He did not try to shove any sales onto us as we started our day window shopping for a car. He was able to show us cars close to our ideal of what we were looking for, as well as a few others that might have peaked our interest. He even pulled two forward for us to take a look at | Read Full Review
1/30/2024 12:00:00 AM | Google
★★★★★ the wizard Bonnie Smith
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1/27/2024 12:00:00 AM | Google
★★★★★ Peter Centofante
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1/27/2024 12:00:00 AM | Google
★★★★★ Becky Worthington
Very friendly and helpful. Was able to schedule an appointment immediately for some wheel damage. | Read Full Review
1/22/2024 12:00:00 AM | Google
★★★★★ Dianne Cubbage
5 stars | Read Full Review
1/22/2024 12:00:00 AM | Google
★★★★★ Stanko Lakicevic
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1/20/2024 12:00:00 AM | Google
★★★★★ T Wagner
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1/19/2024 12:00:00 AM | Google
★★★★★ Lisa Conley
Great customer service. Nice facility and very prompt and getting me in and out. | Read Full Review
1/18/2024 12:00:00 AM | Google
★★★★★ Daniel Wright
Fast and easy no hassle or delay . The service people where nice and friendly when they checked us in and when the service was done. | Read Full Review
1/18/2024 12:00:00 AM | Google
★★★★★ Kim Price
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1/14/2024 12:00:00 AM | Google
★★★★★ Travis Hicks
The service dept. is excellent. We needed an oil change on our 19 atlas. Called in at 9:30 and scheduled us the same day. They got the vehicle right in at 1:30 as scheduled. Got done with the oil change, a cvi, a tire rotation and file a warranty issue claim/repair for a later date. Within an hour. The Parts dept. is great too. Calle | Read Full Review
1/11/2024 12:00:00 AM | Google
★★★★★ Carol Hensley
The staff was friendly and kept me informed about replacing a light bulb for the state inspection. The service was completed within the estimated time. | Read Full Review
1/9/2024 12:00:00 AM | Google
★★★★★ Mclatt
They were fast, my appointment was for 10 and the car was ready before 10:15 am !! Great service. | Read Full Review
1/9/2024 12:00:00 AM | Google
★★★★★ Neal Willetts
Service Manager was very polite and keep me informed on the task at hand | Read Full Review
1/5/2024 12:00:00 AM | Google
★★★★★ rick schemehorn
Initial appointment made quickly, accommodated overnight drop off, phone call with issues and cost before starting work. All repairs, recalls and inspections completed as promised. Front line employees customer service was magnificent. Young gentleman employee attached new license plates and scraped sticker off windshield so new s | Read Full Review
1/3/2024 12:00:00 AM | Google
★★★★★ PO Garland
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1/2/2024 12:00:00 AM | Google
★★★★★ Zack Smith
Bought a 2024 Tiguan R line from Valley Volkswagen in November. It was a great experience. John did a great job and was very informative about the vehicle and everyone in the dealership was pleasant to work with. Loving the new vehicle, thank you. | Read Full Review
1/1/2024 12:00:00 AM | Google
★★★★★ Dany Lopez
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12/29/2023 12:00:00 AM | Google
★★★★★ Kimberly Murray
Great communication and service! | Read Full Review
12/29/2023 12:00:00 AM | Google
★★★★★ Matthew Miller
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12/28/2023 12:00:00 AM | Google
★★★★★ William Wilkerson
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12/27/2023 12:00:00 AM | Google
★★★★★ Rick Rosano
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12/22/2023 12:00:00 AM | Google
★★★★★ Donald Lawhorn
Service desk was great this time compared to other experiences. Problem was fixed in a timely manner. | Read Full Review
12/22/2023 12:00:00 AM | Google
★★★★★ Colin Pauley
Mark is an awesome salesman. Went above expectations to make me happy. Very pleased we the vehicle | Read Full Review
12/20/2023 12:00:00 AM | Google
★★★★★ Melissa Roethlisberger
Thank you for your prompt service! | Read Full Review
12/14/2023 12:00:00 AM | Google
★★★★★ Donna Peart
Absolutely great service. Above and beyond. | Read Full Review
12/12/2023 12:00:00 AM | Google
★★★★★ Ann kay
Had a Beetle serviced, including oil change and recall, and was done in order an hour. Phone call with Renee was helpful and friendly. Thank you! | Read Full Review
12/10/2023 12:00:00 AM | Google
★★★★★ Shelley Bryant
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12/6/2023 12:00:00 AM | Google
★★★★★ Lori Hicklin
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12/6/2023 12:00:00 AM | Google
★★★★★ Cecelia Kelly
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12/5/2023 12:00:00 AM | Google
★★★★★ tonya wagoner
Excellent customer service! | Read Full Review
12/4/2023 12:00:00 AM | Google
★★★★★ Towela
Staff were very welcoming, respectful and professional. Mark Rogers is an awesome human and excellent at his job. Audrey was equally awesome. | Read Full Review
12/4/2023 12:00:00 AM | Google
★★★★★ Mike G
The service prior to pick up was excellent. Mark went out of his way to find the car I wanted. Arrangements were easy. | Read Full Review
12/4/2023 12:00:00 AM | Google
★★★★★ ItsMrDave
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12/1/2023 12:00:00 AM | Google
★★★★★ Karen Moore
Very fast and super friendly | Read Full Review
11/30/2023 12:00:00 AM | Google
★★★★★ Michelle Lyaskovskiy
Very slow service department. Even for a simple oil change it takes hours and I was the only one there. So make sure you have plenty of time to spend if you get your car serviced | Read Full Review
11/30/2023 12:00:00 AM | Google
★★★★★ Roger Ward
Warranty recall on airbag on my Beetle, work was done as previously discussed. Estimated time was good! Very helpful Service Department | Read Full Review
11/29/2023 12:00:00 AM | Google
★★★★★ Michael Mawyer
I am currently a new salesman with CMA VW and the people are so welcoming and friendly. When I am in the car market it will definitely be here. | Read Full Review
11/24/2023 12:00:00 AM | Google
★★★★★ Pam Mason
Quick and courteous service. I was kept abreast of the progress. | Read Full Review
11/23/2023 12:00:00 AM | Google
★★★★★ Samantha Ricketts
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11/17/2023 12:00:00 AM | Google
★★★★★ Sherry Higgins
Great experience!! Ray and the entire team were great to work with!! | Read Full Review
11/16/2023 12:00:00 AM | Google
★★★★★ Jo Ann Hernandez
Two years ago, I swore I would never go back to this dealership for service. But recently I stopped to get a battery for my keyless remote and Jeanine Bayne won me over. Between Jeanine and Resun the service was excellent. What a nice surprise. | Read Full Review
11/11/2023 12:00:00 AM | Google
★★★★★ David Miller
Appointment started right on time and was shorted than originally estimated. | Read Full Review
11/11/2023 12:00:00 AM | Google
★★★★★ Joshua Wilson
Man, this is the 4th vehicle I’ve bought from CMA and each experience has been phenomenal. Ray, Matt, & Scott are pros and total class acts. Will be back no doubt! | Read Full Review
11/11/2023 12:00:00 AM | Google
★★★★★ Terry mason
Great experience with Service on my VW Atlas. Everyone on the team was very professional and helpful. Definitely recommend CMA Volkswagen for all your service needs. | Read Full Review
11/10/2023 12:00:00 AM | Google
★★★★★ Steve Grubb
all went well and quicker than expected | Read Full Review
11/5/2023 12:00:00 AM | Google
★★★★★ Edwin Bistel
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11/1/2023 12:00:00 AM | Google
★★★★★ Christopher Riddick
Over the course of several years I've had the pleasure of interacting with this dealership. In March, 2021, I purchased from them a 2021.5 VW Atlas Premium, and more recently I took my 2024 VW Atlas Cross Sport R Line Premium to them for service. The buying experience, as well as subsequent service visits, whether for my 2021.5 or | Read Full Review
11/1/2023 12:00:00 AM | Google
★★★★★ Dustin Didawick
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10/31/2023 12:00:00 AM | Google
★★★★★ Ricky Rakowski
Outstanding salesperson Audrey!! We live in Winchester and they beat prices of local Volkswagen dealer, and delivered our vehicle. | Read Full Review
10/31/2023 12:00:00 AM | Google
★★★★★ jennifer Lam
Very polite and went to the extreme to help me in any way they could I would definitely recommend this place to to everyone I know. Ray hatcher and the team are truly amazing | Read Full Review
10/30/2023 12:00:00 AM | Google
★★★★★ Tammy May
Janine is awesome!!!!!! | Read Full Review
10/28/2023 12:00:00 AM | Google
★★★★★ Christy Hall
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10/27/2023 12:00:00 AM | Google
★★★★★ Heather Tyson
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10/25/2023 12:00:00 AM | Google
★★★★★ Jenn Duncan
Ray Hatcher and the finance team created the best car purchase I’ve experienced. The diligent communication, expert advice on features, clearly outlining my options helped me to feel extremely confident the vehicle I purchased met my needs in the budget I required. Highly recommend CMA, Ray and their team! | Read Full Review
10/19/2023 12:00:00 AM | Google
★★★★★ Lois Stewart
Great experience. Friendly, professional Service all around. Every dept.was courteous and helpful. 5 gold stars and look forward to a long relationship going forward. | Read Full Review
10/18/2023 12:00:00 AM | Google
★★★★★ Ann Smallwood
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10/18/2023 12:00:00 AM | Google
★★★★★ Sarah Engleman
The team got me in quickly when I was in a tough situation and they were extremely generous with what they charged. Thank you! | Read Full Review
10/17/2023 12:00:00 AM | Google
★★★★★ Alexis Boggs
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10/17/2023 12:00:00 AM | Google
★★★★★ carolyn cross
Josh in the service department was so wonderful! My vehicle needed service and it looked like I would be without transportation for a week. Not only did he work to try and find me alternate transportation, but he was ultimately able to get my issue resolved and got the vehicle back to me 5 days early. I highly recommend CMA Valley Vo | Read Full Review
10/16/2023 12:00:00 AM | Google
★★★★★ Faith Wambugu
Awesomest ?? | Read Full Review
10/11/2023 12:00:00 AM | Google
★★★★★ Teresa Berry
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10/11/2023 12:00:00 AM | Google
★★★★★ Michelle Catt
Good service friendly people they keep you informed on your car in the loop | Read Full Review
10/7/2023 12:00:00 AM | Google
★★★★★ Jim Heatwole
Very polite and professional when making the appointment. I felt they were truly concerned about my issue. After dropping the car off, they diagnosed and fixed my problem quickly. Will trust them to work on my car again. | Read Full Review
10/7/2023 12:00:00 AM | Google
★★★★★ Joelle Meintzschel
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10/4/2023 12:00:00 AM | Google
★★★★★ Gus AAvila
Great service and friendly people! Highly recommended ?? | Read Full Review
10/1/2023 12:00:00 AM | Google
★★★★★ Joshua Knowlton
Car is leaking oil after my oil change | Read Full Review
10/1/2023 12:00:00 AM | Google
★★★★★ Jill Kurtz
Terrific experience start to finish! The whole team was friendly and helpful. Special thanks to John turner for an exceptional sales experience. | Read Full Review
9/30/2023 12:00:00 AM | Google
★★★★★ Susan Malone
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9/25/2023 12:00:00 AM | Google
★★★★★ Darbi Andes
Customer service has always been A+. This was my first “service” on my new electric vehicle and I anticipated waiting roughly an hour. I think I waited a total of 20 minutes and my 10K mileage inspection was complete. Stellar communication and efficiency. We drive from Charlottesville to Staunton, bypassing another dealership because | Read Full Review
9/25/2023 12:00:00 AM | Google
★★★★★ ANGELA NNESOCHI OJIBE
Prompt and Excellent service ?? | Read Full Review
9/23/2023 12:00:00 AM | Google
★★★★★ William McLaughlin
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9/23/2023 12:00:00 AM | Google
★★★★★ Linda Tenney
Fast service. Through job that fixed the problem | Read Full Review
9/23/2023 12:00:00 AM | Google
★★★★★ Rebecca Pryor
What a great buying experience! John Turner and the entire team were great to work with and made everything easy, understandable and pleasant.....I would highly recommend this dealership! | Read Full Review
9/22/2023 12:00:00 AM | Google
★★★★★ Jennifer Smith-Adkinson
The people are very friendly. But, I was surprised with a $150 bill when all that was done was a diagnostic test. Nothing fixed, nothing replaced. This is ridiculous! Less than 30minutes looking at my car. Again, the staff are very friendly! And the place is clean. But outrageous billing! | Read Full Review
9/22/2023 12:00:00 AM | Google
★★★★★ Mack Jones
Ms. Reason in the service center was very kind, caring and honest throughout my process. | Read Full Review
9/19/2023 12:00:00 AM | Google
★★★★★ Rachel Effinger
They got me back on the road in a timely manner | Read Full Review
9/19/2023 12:00:00 AM | Google
★★★★★ Dave Metz
As always great dealership | Read Full Review
9/19/2023 12:00:00 AM | Google
★★★★★ Fawcett Majors
Service was excellent. They got me in an out quickly and we’re very polite. Highly recommend. | Read Full Review
9/19/2023 12:00:00 AM | Google

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