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Ourisman Volkswagen of Bethesda

★★★★★(11)read reviews

5415 Butler Road, Bethesda, MD 20816

(301) 859-4476 Ask About Our Service Specials!

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Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 4:00 PMSun: 9:00 PM - 4:00 PM

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Customer Reviews

★★★★★ Chris
Nice sales man, but my initial inquiry was met with the wrong price (+$5,000), and when I went to see the car they had falsely advertised features it didn’t have. | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ exa .marmi
I will NEVER go to Bethesda again. They told me my brakes were at a 2 thickness and went through a whole song and dance with pictures. I was waiting on an oil change for 3 hours! How long did they take to make this report that falsely Indicated my car was unsafe to drive? What they did not know is I had been to the VW Rockville mere | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Pili Gonzalez
Bought the Car with Ourisman Bethesda and have been servicing the car with them. Initial factory warranty was for two years and I did all the required on time. But the last one done the report they gave me said they changed my oil and refill this was on May 20. The weird thing is that I got an oil light in July. I was worried the car | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Ziar Hotak
The worst service, I ever been to. This place performed regular maintenance on my car, my car started overheating the next day. When I tried to call the service, nobody will respond and the phone operator would transfer me to her manager, but even the manager would not make a minute to talk. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Jason Mao
I've had services done at Ourisman Bethesda for my brand new 22' Atlas. I went because they (used to) offer free service valet from home and because I bought the car from them. The quality of mechanics and level of attention to detail at this service center are poor. So far I've found loose screw sitting in the engine bay after a se | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ abel baires
Great service | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ max “Ghost117x”
The parts manager Jordan Woodruff is unprofessional, not being valued as an employee as a purpose of wanting the company to grow, unapologetic, complains about being there, saying quote “ I’m just here” and not a team player to his coworkers as a former employee from 11/23-07/24 | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Shams TK
I recently purchased a brand new car from here. My experience is maybe not important for some people, but it did matter to me greatly and I am very sad from what I went through. This is for anyone who is buying a car. I was very very excited for getting a new car after my traumatic experience with Eastern Motors Alexandria(see revie | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Molly H.
If you're looking at the page of awful reviews for Bethesda Volkswagen, like I did a few months ago, and thinking, "It can't be that bad, can it? They're convenient, I'll just bring my car there" — DON'T DO IT. It CAN be that bad, and it IS that bad. Ourisman didn't just not fix our issues. They tried to charge us $1200 for an engin | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Michael Cox
I took my 2024 Volkswagen Atlas to Ourisman Volkswagen of Bethesda Service Center to get the AC fixed, and the experience has been nothing short of a nightmare. I initially brought the car in on June 19th because the AC would start blowing hot air after 20-30 minutes. Dropped it off at 9 am and called at 4 pm for an update, only to | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Molly H.
If, like I did a few months ago, you're looking at the page of awful reviews for Bethesda Volkswagen and thinking, "It can't be that bad, can it? They're convenient, I'll just bring my car there" — DON'T DO IT. It CAN be that bad, and it IS that bad. Ourisman didn't just not fix our issues. They tried to charge us $1200 for an engin | Read Full Review
7/11/2024 12:00:00 AM | Google

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