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Karen Radley Volkswagen

Karen Radley Volkswagen

★★★★★(153)read reviews
14700 Jefferson Davis Hwy, Woodbridge, VA 22191
(703) 879-8222 Ask About Our Service Specials!
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Service Offers

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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
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    $10 Off Front Wiper Blade Replacement*Click Here for Details
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    $119.95 Oil and Filter Service*Click Here for Details
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    $25 Off Genuine Volkswagen Battery*Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    $35 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:00 AM - 5:30 PMTues: 7:00 AM - 5:30 PMWed: 7:00 AM - 5:30 PMThur: 7:00 AM - 5:30 PMFri: 7:00 AM - 5:30 PMSat: 8:00 AM - 3:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ magda alcaine ruiz
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ BJ A
    The buying experience at Karen Radley Volkswagen was quick and easy, and Anthony, who had been communicating with me since I found them online, was so helpful and knowledgeable. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Vanessa Byrd
    Great service as always! Appreciate the courtesy! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Howard Artis
    Quick & efficient just the way I like it!! & the complimentary car wash. Chef’s kiss!! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ khaled kasem
    Excellent service | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Sandeep Satija
    Todd assisted me with my oil change and informed me of any other potential issues with my vehicle. His assistance was as helpful as always, and he also ensured that my car was thoroughly cleaned, which left me very impressed. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jay The boss
    VW Karen Radley is great. The young lady that Rhea was training was nice and professional. Rhea is a positive representation of this dealership. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Roger Bowie
    I need two front swaybar links they wanted to charge me $950 bucks. I called advance auto and got both link for 30 a piece. Took to my mechanic and he changed me $80. So all together I paid $140 dollars which was wayyy cheaper than the dealer | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Sydney Johnson
    Todd helps me every time. I feel taken care of every time, it is very warm and inviting! Thank you again | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Bridget Sproul
    I was actually at Radley Acura. We purchased a TLX from them in 2023, and my RDX in 2024. This place is the best dealership EVER. The salesman we dealt with (Will) has been outstanding. Helps me with anything I need ...even now, 3 years later. Their service department is also A+++!! Thank you Tarron Williams for all your help. Unfor | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Antonio Graves
    I went for a state inspection and was in and out in 30 minutes! Great service! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Billy Hall
    Always treated good by Karen Radley | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ KP Pavlatos
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ EYE SO MELO
    I went in because I bought a new tlx base model I love it and got the paint protection and I ask the writer hey can you guy topped of my coolant they never topped it off lowkey if they would of charged me for even a coolant exchange/flush I would of paid for it but they just put the paint protection and that was it then look if they | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Fred Kolbrener
    I've been using Karen Radley Acura for over 30 years for maintenance , annual safety inspections and emissions testing. The staff is personable, friendly, and efficient. I'll continue to use them in the future. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Devin Wright
    Service was impeccable, my service agent Charles Murrell was outstanding. He's always professional, and very courteous. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Hugo Beck
    Service personnel are pleasant and professional. Waiting area comfortable and stocked with free coffee and drinks. Very pleased with their service. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Kelsey Snyder
    I’ve been servicing at Karen Radley for years. Rhea and Patrick in service are always great. Rhea is always very kind, helpful, and thorough! She goes above and beyond. Highly recommend for your servicing needs. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Katrina Wright
    The service I received was great. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Bruce Medeiros
    Another great service experience. Maintenance completed while I was waiting and technician kept me updated. Thank you Charles! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Ken Macklin
    My salesman Anthony Ortiz did a great job selling me a 2026 VE Jetta. I drove from Pittsburgh, Pa to VA due to his sales pitch. I would’ve gave the dealership a 5-star but the process took too long. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ BBR53
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ G Bacino
    Service was, as usual, outstanding. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ M “MSaver” S
    Quick and easy purchase at a great, very competitive price. Would recommend | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Geethan
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Vic Weldon
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    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Ronell Barnes
    Amazing as always | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Awurama
    Excellent customer service. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Ahmed Bhuiyan
    Tarron Williams is very Nice. Very happy with his service! | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Robert Price
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Kim Causebrook
    Always a good experience | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ bobby woodard
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    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Tim Lucas
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    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Harrison
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    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Natalie B.
    As always, service was quick and professional. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Paul M. Marcsis
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    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Roger Kidd
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    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Grover George
    Great friendly staff that I worked with. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Maddie Focht
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ John 4
    Very Happy with services. Everyone there helped me out when I lost my keys and found them after i gave up. Very dedicated staff. Thank you so much. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Linton
    Excellent service! Greg and Raya are the best! They go above and beyond! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ gai jin
    Awesome service | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Julie Davis
    Superb! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Randolph
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Donald Phillips
    I am extremely happy with the service I received from Karen Radley Acura. They get me in and let me know exactly what to expect. If there’s a situation where I need a loaner, The process is smooth and efficient. Tarron my service specialist ALWAYS makes sure I’m taking care of. He’s very courteous and professional and definitely an | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ brenda taylor
    Here for my yearly state car inspection and was out within an hour! No waiting in gas station lines! Excellent service! Tarron was my service advisor. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Abdelkarim
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Richard Cyr
    Anthony was great. This was our second car purchased from him and he made our car buying experience enjoyable. Karen Radley dealership treat their customers nice and earned a repeat customer . | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Nooshin Sherkat
    I have a 2009 Beetle, in great shape and freshly painted (completely, everything was taken down last year and redone). The first time I took my car to KR was in March. The service was great and I was hopeful. I told them to be careful with the paint but when I picked up my car there were some paint damages on the bumper (the piece | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Israel Salazar
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Austyn Dingus
    Great experience! I absolutely love my new car! | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ ABRAHIM KASSIM
    I received a great service by Dale and Shannon, I would recommend to anyone | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Collins
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Emmanuel H
    I highly advise not to go to this shop. For one, it’s hard to get ahold of someone when you call; the customer service is not good. Secondly, these people did such a terrible job on my alignment. I got a second opinion at a different Volkswagen shop, and they told me the alignment was way out of alignment, and it’s not normal to see | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Berry
    I am very pleased with the purchase of my new 2026 VW Tiguan 4Motion. The salesman I worked with was Josh Carpenter. I was able to get everything I wanted. This was at Karen Radley Acura Volkswagen in Woodbridge, VA. This is a great dealership. I go there all the time for service on my other car, a 2014 VW Jetta TDI. Very pleased | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Oscar Z
    Anthony was a pleasure to work with, he’s very patient and compassionate. I did not feel the pushiness or pressure most salesman make me feel when purchasing a car and it was refreshing to feel like I was heard. I highly recommend anyone looking for a car to look for Anthony! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Dominick Scott
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Stephen Lehman
    When we were on vacation, disaster struck for us and we got news we needed a new engine. Let me say this very clearly. I’ve never felt more taken care of from a service department, especially when it comes to mechanics. David Trinidad communicated clearly from start to finish and even sent me a text to check in after we had picked th | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Keramidas
    | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Dj Jacksonmcgraw
    I have a 1985 VW Westfalia. Due to it's age, not many shops will work on it. Radley Volkswagen has always been fair and upfront on what it is comfortable attempting. When they can make a repair, it has always been excellent. The latest repair was a rebuild of the wiring harness that connects the temperature sensor to the temperature | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Vision Auto Graphics and Collision
    | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Dawn Pritchett
    Always count on Karen Radley | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ SophiaAntoinette Jackson
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Brenton Renner
    Working with Josh and Shannon made buying my car as easy of a process as possible. It was worth the extra drive to work with both of them compared to the other dealerships I delt with that day. No smoke and mirrors, just great service. Thanks! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Garcia
    Came to the dealer Friday night and Shannon Speelman and Dale Wood were super welcoming and willing to do business. They were accommodating, respectful, and business oriented. They made sure we are getting what we want at a price point that is realistic and competitive. Don’t waste your time going anywhere else like we did. The othe | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Shonda Drake
    I bought my VW Atlas from Karen Radley and overall this vehicle has been a headache from day one. I kept it because all the repairs were under warranty and after going back to them to get it fixed most issues were repaired in a timely manner. However, this last time I had an issue and my dealer warranty had expired, I bought a new wa | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Patricia EIchhorn
    | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Tracey Clark
    Thank for making the purchase of my new Volkswagen so pleasant. I was unable to get a new 2025 Tiguan in the color I was looking for near my home. I found several online Tiguans and actually contacted another dealership first. They were slow to get back to me, not particularly friendly, and reluctant to give me a price so I was re | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ kevin ww
    | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ AJ A
    Ever since we got our car from there, we have been having issue with reaching the service desk. I meant every time I called no one was there to answer my calls and they never called me back. I called two weeks ago and left a voicemail and still haven’t heard anything back from the service advisor. These people are horrible and their | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Jerry Reed
    Professional, thorough, expedient and comprehensive. Worked like a charm from appointment setting, day of service and post service. I felt like I was the only consumer at Karen Radley that day. Really appreciated the activity from start to finish. | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Tudor Stanciu
    Great service by Rhea - technical consultant. Easy in and out from the dealership. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Mike Krueger
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Grant Campbell
    Greg Anderson in the service department is excellent. Took care of me from appointment to car pick up. He is a 5/5 I take a star off because trying to get ahold of the service department via phone was non existent prior to my appointment. While Greg was able to help change my appointment services at drop off, it would have been nice | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ jad kadili
    Very pleased with this experience! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Arturo Reyes Carrillo
    Just bought a car from this dealership it was fast and simple. Luis and Jarice helped out tremendously. Thank you guys for helping my family get this car | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ levy benitez
    Concierge service, I love it so far,, I don’t know if it’s going to change but for now, it is great | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ James Day
    Jaden was great to work with. Easy to work with all around. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Santu Santhosh
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    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Krista Miller
    | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Gary Wortham
    The service was outstanding the absolute best! Coach Wortham | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Dustin Brewer
    I bought a car here and worked with Anthony Ortiz. It was overall a great experience and it was a pleasure to work with Anthony. He answered all my questions and was easy to work with. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Karim Tarek
    Tried to buy a car here and the whole experience felt sketchy. They added the rebate into my trade-in to make it look like they were giving me more, told me the interest rate was 3.9% even though VW is offering 2.9%, and even used an AI tool to do wrong math to make the interest amount look smaller. And when I was leaving, the manage | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Heather Seubert
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    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Holly Rhodenhizer
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    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Sam Dings
    Got a car from here Monday and Jaden helped my wife and get the car of our dreams. Not only is he passionate about his jobs but he respects his fellow Marines. We got to know Jaden a lot in a few days we were working with him and I know my wife and I aren’t easy to work with but he helped us every step of the way. He went above and b | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Enos Jones
    Great customer service, highly recommend if you have a VW get it serviced here. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ LaPrince Jackson
    From the moment I arrived with my concern. I was treated great and the concern was addressed right away. Best customer service. The service team was great and my car service person, was truly the best. Thank you! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jesse LeGrande
    I came to this dealership looking to buy my first car and Jaden made buying my car super easy. He answered all my questions, was super patient and very professional. I walked out with a car I love and had a simple and smooth experience. If you’re getting a car, definitely ask for Jaden. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Feucht
    Once again, Melvin was outstanding in helping my family get a car. This time my son was deciding between the VW GTI and the Acura Integra. After driving both, he chose the GTI — they didn’t have the exact color he wanted in stock, but Melvin went above and beyond to locate it and have it brought in. Thank you, Melvin, for making the | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ TradDad77
    Jaden was very helpful and patient during the process of purchasing our vehicle. He was courteous and made the deal less stressful than anticipated. THANK YOU! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jobeda Akhter
    I would like to shout out to Dale. He has been incredible when it comes to following up on his clients, making sure they are happy with the car, making sure they are enjoying the car and offering his assistance even after 3 months of the purchase. He was the reason I went back to the dealer and bought my car. Thanks Dale! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ AJ Bellamy
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    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Rose
    So happy with my experience buying a certified used 2024 VW Taos yesterday at the Karen Radley dealership in Woodbridge! Jose Jerezano was so helpful and there was no pressure from him. Vanessa was patient and efficient when finalizing the sell with all the paperwork, and everyone there was welcoming and kind. I’m beyond happy to hav | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ shannonspeelman
    Awesome only take my VW’s to them best dealership around | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Angus MacDonald
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    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Tyesha Corbett
    I recently moved to the area from Louisiana. I drove my vehicle three days from Louisiana to Virginia and around the immediate DMV area. My goal was to find a VW dealership close to home and this one was the perfect fit. Customer service was absolutely amazing and the price was very much affordable. I worked with my service advisor K | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Mohammad Shoaib
    Thankyou Jayden for making us comfortable in leasing new jetta and providing exceptional service | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Valeria Barnat
    Jaden was great and very informative all the time. The whole team was very kind and nice. Very happy with the service and purchased! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Nina M
    Karen Radley is a really good dealership to do business with. Our sales rep, Caroline was wonderful. She was newer to her position, but asked questions of her boss whenever she didn't know something. We got all questions answered and a great new/used VW Passat for a very reasonable price. Alex and Eric in parts and maintenance are aw | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Martinez
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Jay The boss
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Emma Luttrell
    I can easily say I recommend this dealership for anyone looking to buy a car! My fiance and I had the pleasure of buying a car from Joshua and I cannot say enough good things about the experience! He was incredibly easy to work with, and took into consideration that we were buying the car from over an hour away, trying to make the p | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Colleen Hughes
    I searched all over to find my 2025 Tiguan and only Karen Radley delivered. My sales rep, Anthony, helped me secure it and kept me updated on its arrival. He even sent me a video of it before I drove out to Woodbridge. When it arrived (on the date as promised), it was ready for me when I arrived to pick it up. Financing went smoothly | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Gospel Ameyaw-Ekumfi
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Carrick B
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Kiara Lawson
    All around great experience. The dealership made the process of trading in my old vehicle and getting into a new one fast and easy. I worked with Anthony who was friendly, knowledgeable and provided excellent service. I recommend asking for him a if you are looking to purchase a new vehicle. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Paul Peña
    Muy buena experiencia con el asesor de ventas José me ayudó en todo para poder comprar. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Beavers
    Came here last week looking to trade my 2013 Nissan frontier for something newer with some more room for the family, we met with josh upon walking into the dealership. Very nice and polite guy, helped us pick out a 2025 Tiguan that had all the nicest tech that we wanted along with the comfort of having enough space for everyone. The | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Lindsey Rodgers
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ haseeb habibi
    I have been a customer at this dealership for over 8 years now. My family has bought numerous cars from them and we have always had a very positive experience. All staff from the GM, Mr. Jose Cabrera to the manager Shannon and all the sales people and financing staff are all very transparent, professional and supportive. Last time I | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Bashir Safi
    Very poor customer service. Lack of transparency and providing inaccurate information on services and vehicle maintenance. I had an issue with my new vehicle and they took almost a month from the beginning to the end to fix the transmission error. I tried to contact the general manager but he would not talk and he never bothered to f | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Abby Mackanic
    I can’t thank the staff of this dealership enough for all their help! Carolyn helped us with everything we needed and even gave me some pointers on my new car!! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Bob Wolf
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Jonny B
    I have to say this was the best experience purchasing a vehicle and Anthony Ortiz definitely made the process smoothe. We had shopped multiple dealerships, but this place was the most transparent with no typical car dealership tricks. I would purchase here again when the time comes. Thank you Anthony for all your help on getting a gr | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Keira Kroupa
    I just got my third VW from Karen Radley Acura/VW. I love their dealership. They take care of us every time. I’ve worked with Jose for each vehicle, two leases and one purchase and he’s been outstanding. He is super knowledgeable and very personable. He walked me thru all the accessories on my new ID4 which was extremely helpful a | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ SYD HASAN
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Mackanic
    Carolyn Chapman was wonderful. Helpful, courteous, knowledgeable and if she didn’t have the answers her supervisor was right there to help. She was so good that we ended up getting 2 cars | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Matt Zelasko
    Anthony Ortiz is the best person I've interacted with at any car dealership in both Chicago and the DC area. This is the second car I've bought from him. Buying a new car and trading in can have a lot of mini-decisions leading up to a big decision and Anthony is by far the easiest person I've ever dealt with. Nothing is a problem, th | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Live The Easy Life Northern Virginia
    I had an amazing experience buying two vehicles at this dealership. My sales person : Carolyn Chapman was amazing! She was very knowledgeable and made the whole experience very easy. I normally dread buying a car but as long as I can go back there to her I'm set! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Joshua 13
    Horrible customer service parts department, probably the most incompetent and rude parts person ever, save your time and just use a different dealership, you will get no help from this place and it's almost like the employee doesn't want to be there. Poor management maintains poor employees and service. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Lb Baxter
    I worked with Dale Wood out of this Volkswagen dealership, he made the ENTIRE process effortless for me arriving back to the states to purchase my vehicle. I highly recommend working with him and this dealership in general, 5 star experience for me! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Maria
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Shadab Behmand
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Rod H.
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Susan Evers
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ T May
    Last week, we walked into Karen Radley VW to purchase what is now our third used VW purchased from the dealership and made a beeline for one salesman who has handled all of our purchases in the family, Anthony Ortiz. Pressed for time to purchase that day, Anthony was able to accomodate us immediately, arranging for a test drive of t | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ DeAnn Jelinek
    I’ve been taking my current and previous car to Karen Radley VW for over 15 years. The Alexandria VW dealership is closer to me, but I found that Karen Radley VW at Woodbridge has better and more personable service. At Karen Radley, I am greeted by name and have always gotten exceptional service. Rhea, my Service Manager, accommodat | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Bryon Ross
    The staff were friendly and helpful. Rhea was very detailed; anticipated my needs and provided solutions that were perfect. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Ortiz
    Awesome service! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Erica Hatcher
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Josiah Jones
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Nazia Jawad
    Dale Wood was my sales person who helped me buy Atlas at a great price. I go to Karen Radley due to their exceptional service department but this is my second vehicle from their sales department because of their outstanding sales team who ensure customers’ satisfaction while maintaining the quality of care. Highly recommended! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jeannie Piland
    I was looking for the 2025 Golf R and decided to go look at the lot on a Sunday. We didn't realize they would be open! The staff saw us walking around and welcomed us inside. We asked if they had the vehicle we were looking for and they did! Instead of trying to sell us on the vehicle right away, they let us look and answered all of | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Sania Hasan
    Jose was very nice. Love my car | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ KAREN BRICE
    Your staff is professional and friendly. My intake tech (can't remember his name) asked meaningful questions and he listened with interest and eye contact. Over all excellent service in all departments. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Marisol Cruz
    Excellent and fast service, since I was with in 5 miles radius, I was driven home and picked up when my car was ready. Everyone was professional and pleasant. Service was quality! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Victor Chung
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ TonyNConnor Campbell
    Very good communication from the service manager, Kevin. Did not try to upsell me despite men tioning additional services. Great job with the complimentary car wash. I appreciated making the body and tires look nice. The only suggestion I have is that I had an appointment for an oil change and upon arrival was advised it would take | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Kurtis France
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ moe turner
    Very clean good people | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Jon C.
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ David Siemiet
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Brian Winters
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Duane Thaxton
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Kelvin j
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Helen Morrison-Conteh
    The people are very nice and did a great job on my truck!!! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Stevan Sloma
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Helen Morrison-Conteh
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Berry
    I am very pleased with my VW contact Mr. Greg Anderson at Karen Radley Acura Volkswagen in Woodbridge, VA. This is a great dealership. Went in for service on my car. Very pleased with the service. Very clean Ladies room and waiting lounge. I come here every year. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Eric Wagner
    Karen Radley VW continues to be easy to deal with and deliver excellent service. Make appointment online, get there, communicate with friendly and knowledgeable advisor, work while waiting and be on the road about 90 minutes later in a clean car. Great experience. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Pellowski
    Great experience. Svc Consultant Rhea took care of eveything in regard to warranty work on my Jetta - she's awesome - hope I treat people as well as she did. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Bahir Safi
    DO NOT DO BUSINESS with this dealership. One of the managers here was extremely impolite and disrespectful. I can’t speak for all of them, but this particular manager didn’t even bother to introduce himself. They tried to manipulate the numbers and push a deal that felt dishonest. When I declined their offer, I was treated poorly and | Read Full Review
    4/28/2025 12:00:00 AM | Google
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