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Karen Radley Volkswagen

★★★★★(33)read reviews

14700 Jefferson Davis Hwy, Woodbridge, VA 22191

(703) 879-8222 Ask About Our Service Specials!

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Mon: 7:00 AM - 5:30 PMTues: 7:00 AM - 5:30 PMWed: 7:00 AM - 5:30 PMThur: 7:00 AM - 5:30 PMFri: 7:00 AM - 5:30 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Edwige Kouassi
Subject: Urgent Attention Regarding Service Issue with Kevin Alvarado Dear General Manager, I visited your dealership on November 1, 2024, for a routine service appointment, not anticipating anything beyond that. However, while waiting, I came across a vehicle that I knew my daughter would love, and I made an unplanned purchase. Jo | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Ryan & Suzanne
Shannon went out of his way to help us and treated us like a couple of his closest friends. Throughout the process he was both patient and straightforward. | Read Full Review
11/6/2024 12:00:00 AM | DealerRater
★★★★★ Robert Martel
I was at the Dealership a little longer than expected for the service that was performed and was asked if I could be dropped off some where but with me living is Stafford and your shop being in Woodbridge it was a little far for the shuttle. So the next time I have a service I will drop of my Tiguan the night before and pick it up af | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Benson Family
Shannon went out of his way to help us and treated us like a couple of his closest friends. Throughout the process he was both patient and straightforward. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ James Edwards
Kevin Alvarado was very easy to work with, keeping me posted each step of the way. They finished the car two days early, and it was clean when I picked it up. In fact, I thought this experience was going to be as positive as possible until I went pay. After spending over $7500 on this repair, I was shocked that they felt compelled | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Robinson Vasquez
Friendly, cirdial and professional attention. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Cesar Dulanto
Great and fast service. Kudos to Rhea for her excellent customer service attitude | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Nivelly Vertiz
| Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ nikolas peoples
Phenomenal people Phenomenal service. Polite, helpful and very reasonable. They repeatedly went above and beyond even before we were their customer's and are extremely polite even after receiving our business. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Shameka Green
William Wallace was so friendly and helpful. Made the buying process a brezze. If you looking for a car hit him up. You won't be disappointed. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ A Safarali
I am in a bad situation and in need of a car. I can tell you the sales manager Shannon literally did everything in his power to take care of me. That’s a rarity now a days. Great place to do business | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Dwon Toppin-Blake
They took care of me. I was hesitant to come to the dealership because typically you have to pay more for service. But the service was affordable and the quality of the service was top notch. I needed my key fob replaced and reprogrammed. Tyanne did a great job communicating with me every step of the way. Thank you everyone over @ Ka | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ FRANKO MEZGEBO
I recently purchased a VW Taos S, and my experience was exceptional thanks to Jose Jerezano. He made the process smooth, straightforward, and stress-free. Jose was knowledgeable, attentive, and ensured all my questions were answered. I highly recommend Jose and the dealership for anyone looking for a great car buying experience.?” | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Gremlin0731
Jose was super attentive and nice. He helped me and my family find the car we needed and an even better option for our circumstances. The sales department was very friendly and upbeat and were very quick to do all the paperwork. Also, Jose followed up and was available for any post sale questions we had about the vehicle. I would rec | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ AJ Layug
On 8/7/2024 my wife and I purchased a “Certified” pre owned 2021 VW Atlas for the dealer’s asking price. Paid for the “certified” program to grant me some peace of mind. When we purchased the vehicle it had no front license plate mount which in VA it’s required by law to have a License plate attached to the front of the vehicle. The | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ My email
Always get a total OTD or rough estimate on a deal before driving, I took my 2024 Jetta sport with 15k miles to trade in on another vehicle. I was left speechless when they offered me only $13,000 for my 2024 Jetta with such low miles. I had offers from 3 vw dealers at 17-19k, the only reason I came here is because they had the car I | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Earl Brown Jr
Honest service and recommendations. No hassle! I will re-visit. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Richard Boyd
Simply the best, most courteous, and fastest service for my vehicles. It is always a pleasure dealing with Rhea Schleicher, the consummate professional. I wouldn't take my VW SUVs anywhere else. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Richard Boyd
Simply the best, most courteous, and fastest service for my vehicles. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ leah dickinson
I took my car in for its 70k service, oil change, and tire rotation. The employees were diligent and kind. Right after I came in, there was an extremely difficult customer. She was entitled and couldn’t wait in line behind me for 3 minutes. She started making a scene and harassing the workers. She immediately demanded for the manager | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Hesh Mathew Ansari
Excellent services with Service staff at Karen Radley Woodbridge Volkswagen. Darrell McMillion was outstanding with taking time and explaining detail work on my car. I highly recommend Karen Radley VW to all. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Debra Terry
The staff was beautiful the two ladies at the service counter was great and they are very helpful and personality is so beautiful they are two beautiful women they put me in a loaner vehicle and they kept me up to date on my vehicle so those were great/fabulous | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Wynd-Ys
| Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Clarita Rodriguez
I’m truly grateful to Jose for all of his help. He went above and beyond to make sure the buying experience went smoothly and stress free. We purchased a vehicle for our son and Jose was amazing. He answered all of our questions, listened to our requests and provided us with excellent customer service. I would highly recommend him | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Fiona
My oil changes used to be $89, whether it was due to a coupon being applied or that being the price. I understand we’re in a climate of inflation so I don’t expect the prices to be the same. However I called the dealership asking the price for an oil change, gave the gentleman the make and model of my vehicle and I was quoted 129.99. | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Aliesahid4
Very helpful and professional. Thr staff were very helpful ands very y. I will recommend this dealer to anyone | Read Full Review
7/13/2024 12:00:00 AM | DealerRater
★★★★★ Amanda Pilato
10/10 experience with Freddy!! I had no expectations of buying a car the same day I walked in, but he helped me find exactly what I was looking for and with a great attitude. I have bought many cars in the past but this was by far the easiest and smoothest car buying experience I’ve ever had thanks to Freddy. Excellent service! | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ sparks063
I appreciare the timeloness, homesty, and the follow through the is shiwn with customee service | Read Full Review
7/10/2024 12:00:00 AM | DealerRater
★★★★★ jwsmith10
Very pleasant to work with. We communicated via email prior to visit and had agreed on a price. We arrived and were met by Daryn. He allowed us a test drive and we moved through the process quickly and thoroughly. | Read Full Review
7/8/2024 12:00:00 AM | DealerRater
★★★★★ Lwince1947
Everything about this dealership is excellent from the personnel to the physical building itself. I cannot find one bad thing about this dealership. | Read Full Review
7/7/2024 12:00:00 AM | DealerRater
★★★★★ jenn_h1
I appreciate the customer discounts for service, especially as a repeat customer. I also appreciate the sales people as well as technicians taking the time to answer questions about the car. | Read Full Review
7/6/2024 12:00:00 AM | DealerRater
★★★★★ John C.
Excellent service and great purchase for new tires. Always a pleasant experience at Karen Radley Acura! | Read Full Review
7/5/2024 12:00:00 AM | DealerRater
★★★★★ Kevin R
Karen Radley sold me a lemon. My brand new ID.4 had a defective windshield (blurry/distorted) and the dealer still sold the vehicle. The ID.4, a $41,000 vehicle, cleared the factory quality control and the dealer quality control. I did not see the distorted windshield initially as the dealer left the car dirty and had writing on the | Read Full Review
7/5/2024 12:00:00 AM | Google

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