Get Directions to a VW Dealer Near Hinesburg for Brake Service

★★★★★ Tom Gould

The last thing you need when you walk into a car dealership is to be met by a bunch of silver tongued devils who pat you on the back while picking your pocket. We’ve purchased several cars from Shearer, and the experiences we’ve had have always been positive ones. Chris, Hillary, Ryan and Nick have always worked hard to get us int | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Lillian Thayer

I had an absolutely amazing experience here the other day. Trista was so patient and knowledgeable and incredibly personable and helpful. I felt comfortable and I was able to walk away same day feeling SO happy and grateful. Thank you Trista for my new Taos SE :) | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Gary Daluisio

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11/6/2024 12:00:00 AM | Google

★★★★★ Gary Daluisio

I have purchased 5 VW's over the last 4 years (for my wife and I) from Shearer VW. And multiple Audis from Shearer Audi before that. Service has never been great, but at least acceptable. Well, I've had my newest used 2021 Atlas Crossport in multiple times for the same issue without resolution. So I took it to my regular mechanic sh | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Jordan Yana

We upgraded from our Atlas Cross Sport to a regular Atlas this November w/ Sam. Everyone at Shearer is great and well informed about the products they are selling. We really appreciate all the great work that Sam and the team do. This is our fourth vehicle that we've purchased from Shearer VW over the year - we'll be back. :) | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Donald Peters, Jr

Trista was very professional and worked quite hard to help me get into my new tiguan. great job went above and beyond | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Carrie Plunkett

I recently purchased a new car from Trista at Shearer Volkswagen, and she made the entire experience incredibly easy and stress-free! What could have been a daunting process felt seamless thanks to her professionalism and efficiency. Trista even surprised me with a thoughtful, creative, and funny thank-you card tucked behind my visor | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Patrick Coleman

Showed up on a Saturday morning and left before noon with the exact car and deal I was looking for! Trista was incredible from start to finish! And the dealership itself was very pleasant! Never felt pushed or rushed in any manner and it was easily my most enjoyable experience purchasing a vehicle! I look forward to continuing our ne | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Emily Aldrich

Hillary was great, she went above and beyond! | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ JD Ryan

I've been looking around at finding recent VW Tiguan that had certain features. These things seem to be popular and after calling around to several dealerships in the region and missing out on some, I got in touch with Shearer, and spoke to Hillary Hibbard. The one I'd been interested in there had just been sold that day, but she wen | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Dave Blow

Hillary in sales was amazing to deal with. She helped me get more for my trade in and had the exact car I was looking for. Process was quick with Nick in Finance too. If you're looking for an easy hassle free purchasing environment I highly recommend Shearer VW . | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Eric Gregorek

The service department is one of the worst to deal with. Brought the Atlas in for an oil change and state inspection back in June. Somehow they forgot to do the inspection and the oil change took hours. Today 10/22 I dropped the car off at 2:30am for a 10:30am appointment. It needs 4 tires mounted and balanced along with a state insp | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Hayley Snider

I just purchased a 2024 Taos SE with Hillary as my salesperson. This was my first individual car loan, with a brand new vehicle, 10/10 experience! I was able to work with Hillary over the phone to get pre-approved so all the paperwork was done and I could just sign and drive off!- Hillary was kind, well educated, very responsive, and | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ David Soto

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10/18/2024 12:00:00 AM | Google

★★★★★ Abby Bruzas

I was nervous to go through the car buying process, but Hillary was awesome and made sure I got exactly what I wanted out of my 2022 Tiguan! She was so easy going, knowledgeable, and went above and beyond even getting a car from another lot so I could at it! Kevin was super helpful with all the paper work as well. Hopefully I won’t | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Taylor Knapp

Love how easy it is with the VW Service Department. Not only are they quick and efficient, but you also get a ride home when needed. Allison is my go-to always. She always greets you with a smile and gets me in and out quickly, epically during busy workdays. | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ rob

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10/16/2024 12:00:00 AM | Google

★★★★★ Deb Helfrich

I’ve bought 4 cars from Chris O at Shearer; always a terrific experience. Straightforward, honest, professional, friendly. The top notch service continues after purchase as well—and everyone I’ve dealt with at the dealership has been great. Highly recommend. | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Michael Koch

Many thanks to Tom Ryker for another seamless experience leasing through Shearer VW. Tom is a Volkswagen enthusiast through and through and so easy to work with. I especially like that he is a “no pressure” salesman. This is our fourth time working with Tom (one purchase and three leases) and we couldn’t be happier. The business dir | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Joanna Tomasino

Buying or leasing a car is never an easy task. We just leased our second Tiguan from Shearer and the primary reason for going back was Hillary Hibbard. She is a great sales person and really worked hard for us. We had been looking for a while for another lease and could not find anything within our budget. We went back to Hillary clo | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Jorden Blanchard

I recently leased a VW Tiguan and had the best experience. Josh Carey, the sales pro, was quick and efficient and I would highly recommend going to VW if you are in the market for something new. The process was seamless and everyone there was friendly and personable. I will definitely be back :) | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Greg James

I had the best experience buying a car at Shearer VW! Hillary was fantastic—she made the whole process smooth and stress-free. She was knowledgeable, friendly, and went above and beyond. I looked at several dealers but kept coming back to Shearer because the vibe was so relaxed. I highly recommend Shearer VW and Hillary for anyone in | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Bridget Merchant

Chris O'Connell is the best salesman there is. We had been talking back and forth for almost a full month, and then he found the best deal for me. He listened to my wants and needs, while staying within my budget, and made buying my first car the best experience ever. I will forever suggest Shearer VW to anyone who is looking for a c | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Riley Dickie

Left my first Shearer review years ago and I'm still having loving my relationship with them 3 cars later. Chris is an amazing rep always putting my needs first, and then the service team has my complete trust because of how they have worked with my wife and I over the years. Highly recommend to anyone in Vermont! | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Leslie Nelson

We recently completed our purchase of a 2024 Atlas Premium R Line. Hillary Hibbard was fantastic. She was timely, efficient, and well organized. Hillary helped us through the process, including a wave goodbye as I drove off in my new vehicle. Thank you! | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Charley Amblo

Sam Patnaude has assisted us with our 4 vehicles purchased at Shearer VW. Great Service Experience every time. Painless! | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Heidi Kvasnak

Best car buying experience I’ve ever had! I worked with Hillary Hibbard and she was knowledgeable, patient and fun to work with. I never felt pressured just supported. Hillary’s team was efficient and friendly answering all of my questions regarding sales, maintenance and financing. Thank you!! | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Duane Letourneau

I purchased my second new VW from Shearer and Sam Patnaude in October of 2024. We kept in touch throughout my ownership and she was always informative, thorough and very helpful, so when she called to tell me that a car that I wanted was available, I didn't hesitate to make another purchase. I can confidently recommend Sam to any p | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Jordan Brower

Another amazing experience at Shearer! This time Sam helped with a trade from my Alltrack to the more elusive and rare Golf Type R. I had mentioned to her after owning the alltrack for a few years I was looking for something a little smaller and speedier, something that suited me a bit better but with all wheel drive. That’s when we | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Libby Oppenheimer Koch

We highly recommend Shearer Volkswagen and specifically Tom Rykr if you are in the market for a new car. We just leased our 4th Volkswagen through Tom and, as always, he made the whole experience so easy and efficient. The finance manager was awesome as well! No pressure and no gimmicks. We did the financial paperwork online on | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ George

While I’m still confident in the quality of the work, I couldn’t recommend anyone to have their car serviced here. Their hourly shop rate is now 54% more expensive than my local shop that I’ve been going to. With the way dealerships have been making money hand over fist during and after the pandemic it’s pretty unfortunate to see the | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ kim mann

My sales person, Sam was so helpful. Not only does she know what she sells, but made the whole process fun. I love my new car, thanks Sam ! | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Adela Peco

Hillary was awesome! She was so kind, transparent, and got me just what I was looking for. I highly recommend purchasing/leasing a vehicle from VW. | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Tristan Pierce

We had been working with Hilary for a while now. She was quick, attentive and even offered her personal cell to help accommodate our needs. We let her know we had a bad experience at Montpelier VW and she made it up and then some. If you are in the market for a VW, stop by and ask for her. She will listen to what you want and most im | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Laurentine Hart

In September of 2024 my husband and I were looking to purchase a 2024 VW Tiguan SEL R-Line through my Union car buying program. We had done extensive research about the vehicle, reviews, price and options ahead of time on the internet. Shearer VW was one of the participants of this program and they had several Tiguans in the trim lin | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ richard morin

Do not trust. Sales team is great but take your money elsewhere. Their service department has been stonewalling and dare I say outright lying to us about a door handle issue on our ID.4 that we just discovered is a widely known issue with this vehicle. And sadly, VW does not have a fix for it and to work with our dealership on gettin | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Hilary Rooney

I'm very impressed with my recent leasing experience at Shearer VW! After 12 years with my Jetta, it was time for an upgrade! I worked with Hillary Hibbard and she was so knowledgeable and friendly and made the whole process seamless and quick (not to mention, she was also not pushy or salesy AT ALL which was refreshing and apprecia | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Frank McHenry

The work was completed as scheduled. Allison was very clear about the processes. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Kevin Conneely

I recently purchased a new car at Shearer and, on the recommendation of a friend, I contacted Sam Patnaude. It was a pleasure to work with her. She’s knowledgeable, efficient and a lot of fun. Highly recommend her! Thanks Sam! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ H &F Musa

Great service allison was very helpful | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Lee Pinnell

Trista at Shearer VW was fantastic! She made the car-buying process easy and stress-free. She was even great with our little kids, keeping them entertained while we handled the paperwork. We’re thrilled with our new Tiguan and highly recommend Trista to anyone looking for a great experience! | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Callie Parks

Just bought a 2024 Tiguan and love it! Had an amazing experience and help from Hillary. Everyone is so nice and welcoming. | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ Kelsie Sawyer

Sam was amazing! She was friendly and approachable right from the beginning. She listened to my wants, kept my price range in mind, and did not push anything I wasn't interested in. She kept me updated throughout the process and was very responsive. Sam helped me find a vehicle that was the right fit for me. An overall great experien | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Mike Stevens

Trista was very helpful, made it a quick, easy and comfortable experience. Thank you! | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Devyn Cotten

Trista Edenfield was an awesome salesperson and made my vehicle shopping the easiest experience. I literally went to multiple dealerships from Rutland to St. Albans to shop for a vehicle but they were not that great. Once I went Shearer VW I wasn’t really excited about another dealership but I met Trista, she listened to my wants for | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Elizabeth Morris

Sam Patnaude is hands down the bast car sales lady I have ever had the pleasure of working with. She listened to my needs and wants in a vehicle as well as what I was comfortable affording and found me the best of both worlds. On top of that I live 3 hours from this dealership and she was on the ball keeping an eye out for perfect ve | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Rhonda Bates

Tom Rykr was amazing! I had contacted several dealers/salespeople inquiring info to be sent to me with clear parameters of what I needed. He replied quickly with all the info and I was able to complete the deal up to delivery/signing all over email and text which was exactly what I was looking for! He is friendly and professional and | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Dayna Collette

Easily made an appointment with Chris, he had vehicles ready to test drive and helped me make a solid financial decision. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Emily Givens

We had a great experience buying our new ID.4 from Shearer. Trista was super knowledgable about the EV features and helped us get all the rebates and incentives at the point of sale. She did not press us into the car, but did get us all of the info that we asked for. Added bonus- Shearer can register the car and give you plates, so | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Hunter Colvin

I recently bought a new Tiguan and the process was so easy and straight forward. I worked specifically with Chris O’Connell and he was very helpful and informative and thoughtful! I was very wary based on previous car buying experience but this whole transaction was incredible. Everyone was helpful and kind and I didn’t feel pressure | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Gabrielle McDonald

Hillary was wonderful throughout the process of purchasing my 2024 Taos. She was very patient and kind. This was my first time getting a new vehicle and she did absolutely everything she could to make things clear and aim to keep my monthly price as low as possible. She was in regular communication and even followed up a few days aft | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ David Fournier

Had a great experience at Shearer! Jerry was fantastic and helped me buy my first car. He answered all my questions and I am very happy with my new Jetta! | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Donna Brown

I had a wonderful experience working with Hillary Hibbard when purchasing my 2019 SEL Premium certified Tiguan. The car is beautiful and more than I hoped for. Hillary made the experience a pleasure. She was knowledgeable, professional and very personable. Hillary made sure I was well taken care of and the car was perfect. I am a ver | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Jessica McGlynchey

UPDATE: Eric, the service manager, reached out to me, but his approach was quite passive-aggressive and made it seem like the issues were my fault. He questioned everything in a way that felt like an interrogation. While I appreciate the reimbursement for the oil change I was refused after finding out myself I had two free oil change | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Alicia Standridge

Sam at Shearer VW, was so easy to work with! She was informative and made the experience quick and fun. I love my ID4 and will send anyone I know looking to go electric to her! | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Jordyn Cortez

I had an excellent experience getting my new 2024 Taos from Sam! I was unsure on whether I wanted to lease a new vehicle or buy out my old car, Sam was patient with me and gave me all the details on the process and supported me with either decision I made. Thank you Sam!! | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ GARY DOUGLAS

Excellent sales experience with Sam! | Read Full Review

8/20/2024 12:00:00 AM | Google

★★★★★ Chris Comstock

Had an excellent experience with Chris at Shearer Volkswagen. Highly recommend. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ T S

Tom Rykr and the staff were quick to answer questions and get back to me in a timely fashion while purchasing a new vehicle. Looking forward to the relationship for many years to come! | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Andrew Stifler

I had a great sales experience with Sam Patnaude. Low pressure and transparent. Very pleased with our new Atlas. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Paulette Thabault

Took care of my service! Thanks | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Collin Van Bork

Allison at Shearer was the best! Tentative service, replied within the business day, and made sure I got the best price possible using current promos/offers. Service was done relatively quickly, and done right the first time, my only complaint is price was a little steep per hour for shop labor. * Volkswagen/Audi Worldwide receives | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Kenan Nurkanovic

If you are looking for an easy going and not pushy car sales person, look no further than Sam Patnaude. Sam was very pleasant and knowledgeable, and if she did not know the answer, she was quick to find out any information. I would work with Sam again. | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Catherine correia

Sam Patnaude’s customer service was professional and attentive. This is my second time leasing with her, and her caring and friendly approach made every step of the process effortless. I definitely will recommend her services to anyone. | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ matt odachowski

Had a great experience! Trista was professional, helpful, and attentive. | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Rich White

Allison is a very professional and courteous service advisor. The entire team at Shearer VW has been fantastic to work with. I highly recommend the service and sales staff. | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Hamed Camdzic

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8/13/2024 12:00:00 AM | Google

★★★★★ Jackie Miller

We had such a great experience working with Shearer VW in Burlington! Shawn C was so helpful and found us exactly what we were looking for in our new atlas. He was very professional and friendly and made the vehicle buying process so easy. Would absolutely recommend! | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Jaime Boutin

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8/8/2024 12:00:00 AM | Google

★★★★★ Samantha Alger

I had a fantastic experience at Shearer VW, and I have to give a huge shoutout to Chris, my sales representative. From the moment I walked in, Chris made the car-buying process smooth and enjoyable. He was incredibly knowledgeable about the VW models and took the time to understand my needs and preferences. Chris was patient, never | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Chuck Bongiorno

Once again, Chris O'Connell and Shearer VW exceeded expectations and we couldn't be happier with our new Tiguan. Over the past 38 years we have purchased 13 VW's from Shearer VW (formally Lewis Motors). In all that time, we've only had two salesman - Chris took over several years when our guy Brad retired. Chris is a trusted friend n | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Emma Nelson Miller

Trista and Nick at Volkswagen were fabulous to work with! They were efficient and thorough while working through unique circumstances, even when other dealerships told me my situation wasn’t possible. Trista was gracious, approachable, and a fabulous communicator. I am someone who finds the process of buying/ selling a car to be int | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Kellie Halsted

Just picked up our new VW Atlas! What a great SUV! Hillary Hibbard was so great to work with and made the buying process so easy! We look forward to working with Shearer VW for our future car needs! | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Susi MacLean Daley

I don’t write reviews, ever, but my experience with Hillary at Shearer VW has changed that. I called about a specific SUV that looked interesting to me and Hillary picked up. She was very knowledgeable and professional, of course, but also kind. I was upfront about the vehicles I was looking at, and that the Atlas Cross Sport was a “ | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Curtis Fox

Shearer's service department has been average in our past experiences. However, in the past several months Allison Naccarto has completely changed our opinion. Her exceptional handling of recent recall and warranty issues has been outstanding. We're now confident in recommending Shearer's service department. | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Matthew Rowe

Had an amazing experience purchasing my first car. Chris did an amazing job from scheduling a test drive, presenting his knowledge of VW’s, and making the process go as smooth as possible especially the fact that I was purchasing out of state. I can’t thank Chris enough for helping me find and purchase my first car and making sure I | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Gordon Williamson

Worst service experience ever. I dropped our 2014 Touareg off on Friday July 5 for a check coolant light. The service writer told me they'd get it in on Monday July 8. I didn't hear anything Tuesday and had an appt on Wednesday so I stopped in and the car was parked out back. When I asked what they found he said there's coolant leaki | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Siobhan Adams

Thank you to Trista, who helped get my parents into a new (to them) Atlas! She made it an easy experience. | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Tiffany Johnson

My husband Josh, and I purchased a 2019 VW Atlas from Hillary and it was the best experience! Hillary was very friendly and knowledgeable. She made sure we were taken care of and we couldn’t ask for a better sales rep! Kevin was also very helpful in the process! We will keep coming back! | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Jordan Putnam

Thank you to the ShearerVW automobile service team and mechanics. A special thank you to Allison for going the extra mile for me! | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Kelly Sargent

Hillary was helpful and easy to work with. She went out of her way to find the car we were looking for at another dealership and then didn’t blink and eye when we ultimately decided to go with one that was originally on the Shear lot. She didn’t try to upsell us on the trim, and instead encouraged us to go with a lower, less expensiv | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Tara Gregory

I recently purchased a vehicle and worked with Hillary who was amazing! She was friendly, honest and was so easy to communicate with. She was with me every step of the process and made this experience of buying a new car less daunting. Highly recommended Hillary and the broader team! | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Jane Sitek Shaver

Shoutout to Shearer for the amazing deals on certified pre-owned cars, and a big thank you to Trista!!! You guys were amazing and so patient during this purchase. ?????? | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Jessica McGlynchey

I bought a brand new vehicle from them. When I bought the car, I was never told I had 2 free oil changes. So I went to my local shop to have them do it, only to find out Volkswagen gives 2 oil changes. I asked if I could use them now that I know and they said no because I got it done somewhere else?!?!?? Everything with this dealersh | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Dawn Maxson

Hillary Hibbard did a fantastic job, once again! She made sure the preliminary work was done for me to walk in and sign for my new Tiguan. Hillary is personable and professional. The entire process was a pleasure! | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ Kayla Wright

This was by far my best and smoothest car trade in and purchase EVER!!! All thanks to Hillary how came right out to greet us, was very quick and knowledgeable. If you need a car go to VW and ask for Hillary!! | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Cathleen Bolton

I called Shearer inquiring about purchasing a new car. I was connected to Hillary. She answered all the questions I had. We made an appointment with her to see that car. When I parked and got out of my car, she was right there to greet us. She was very professional the entire time but bubbly and sweet at the same time. She was | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Andrew Hathaway

July 2024- I just bought my 2nd Jetta from Shearer VW in S. Burlington, VT. Sam Patenaude was professional and helpful. We worked through the details without rushing or dragging them out. My first car buying experience here was pretty good. This one was even better. Jan '22-I just picked up my new 2021 Jetta yesterday. Easiest car b | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ tabbatha henry

Hillary was amazing. She was very responsive and helpful, as well as knowledgeable, solution oriented, and proactive. I highly recommend working with her for your next vehicle purchase! | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ Katherine Arts

UPDATE: Thank you to the team for their quick response. They got my tires back to balance and in working order. I even got set up with a little coworking space while I waited. I recently purchased a used VW under warranty, I brought it in for the first time to have a recall addressed and a wheel bearing replaced. Within the next wee | Read Full Review

7/23/2024 12:00:00 AM | Google

★★★★★ Eric John

The 2024 Atlas is junk. I bought the car 8 months ago and have been having numerous issues, the latest being multiple system failures and fault messages on the dashboard, rendering the car undrivable. When the car experienced this last issue in Pennsylvania, I called Volkswagen roadside support and was told I needed to pay $2,500 to | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Jen Millington

We worked with Hillary Hibbard when we bought our new car at Shearer and she made the process so easy. We never felt pressured in any way. She explained things to us clearly and made us feel comfortable in our vehicle before we left. | Read Full Review

7/19/2024 12:00:00 AM | Google

★★★★★ Dave German

I got stellar price for my trade in. Sam Patnaude hooked it! She is very knowledgeable & friendly. In the 2 weeks I've owned my 2024 Jetta Sport she has continued to answer all the questions I've had about all of the bells and whistles. | Read Full Review

7/18/2024 12:00:00 AM | Google

★★★★★ Andrew Gribbin

My wife and I had a great experience at Shearer. Trista offered exceptional customer service as she was communicative, friendly, and straightforward about the various incentives being offered on the ID.4. Glad we went with Shearer! | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Katherine Arts

I recently purchased a used VW under warranty, I brought it in for the first time to have a recall addressed and a wheel bearing replaced. Within the next week I noticed a slight pulling and grinding noise when I drove on the side the wheel had been fixed. As it got worse I had a mechanic lift it to look and the wheel was completely | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Ross Carlson

My third car from Shearer VW, and as always, the buying experience was top-notch. Everything was explained well without being overwhelmed with unnecessary info. I will definitely be returning for another car when my lease is up. | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Krissy Kuhlmann

We visited the Shearer VW of South Burlington many times in our journey to getting a new, larger car for our family. Hillary H was our sales partner and was always so willing to answer all of our questions, allow us to test out the car seat configurations in the car, and very patient with our decision making process. Once we made the | Read Full Review

7/11/2024 12:00:00 AM | Google

★★★★★ N D

Sam Patnaude at Shearer VW guided us through the best experience we have ever had buying a vehicle. There were no sales tactics, no long waits while "she talked with her manager" -- nothing, just an honest, straightforward and easy transaction. The car (a pre-owned Jetta) is great, too, and was delivered on time, perfectly clean and | Read Full Review

7/9/2024 12:00:00 AM | Google

★★★★★ Ben Kuhlmann

Leased a new Atlas and had a great customer experience. Hillary was helpful and easy to work with. She found a good balance of checking in with us periodically while not being too pushy. The timing of closure was impacted by the June 2024 cyber attack that impacted dealerships across New England, but she helped us to get it closed ri | Read Full Review

7/6/2024 12:00:00 AM | Google

★★★★★ Suzie Benoit

Had the best car dealing experience at VW in Burlington, thanks to Trista! By far the best sales representative out there. My elderly parents lease was up on their car so we needed to find a car for them to lease and she was so patient, kind, genuine, hard worker, went above and beyond in every way to help my Parents and I move forw | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Ann Poskas

David was wonderful to deal with when we bought our car yesterday. He was courteous, organized, and did not make us feel pressured at any time during the process. We had been in twice before buying, and at no time did we feel anything but welcome at the dealership. We fully recommend Shearer VW of South Burlington to anyone lookin | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Joseph Grabon

I found the perfect car for me within minutes on their website and Hillary was great guiding me through the process of purchasing it. It was a great experience and Hillary made it and easy process. Eight months later and I'm being told the turbo charger is dust and they are quoting me $3700 to replace it. Got another call back sayin | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Marissa Fecura

Great dealership! Hillary was very informative and helped us make the right decision! We have the list of must haves and she made sure to put out all of the addition features that came with the new car! We were able to get in and out of the dealership with in an hour and 1/2! | Read Full Review

7/2/2024 12:00:00 AM | Google

★★★★★ Jim Despres

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7/1/2024 12:00:00 AM | Google

★★★★★ Rob Hale

I have had two really good experiences with this dealership having bought a 2013 GTI several years ago and recently trading that in for a 2019 Golf Alltrack. Trista Edenfield was great to work with and went the extra mile when, after the sale was complete, I noticed there wasn't a privacy cover for the cargo area. She went above and | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Zach Wood

Hilary was super quick, and helped my mother get into a car in a short period of time. It was nice to be able to text most the information for convenience | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Carla Aquadro

We purchased an ID 4 from Shearer. Hillary was a knowledgeable and efficient sales person. Thank you for the great car buying experience. | Read Full Review

6/25/2024 12:00:00 AM | Google

★★★★★ Emily Clements

Great experience purchasing/financing our first car! Can’t recommend Jerry and his team enough! Very smooth and straight forward process! Great communication (he answered ALL of my questions, there was a lot lol) thankful I was able to work with him! | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Mark Washburn

Great experience buying a Tiguan with Tom R. He is knowledgeable , pleasant and I felt no pressure. Definitely happy with my purchase. !! Thank you Tom and Shearer VW!! | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Amy Kutchukian

This was hands down the best car buying experience I've ever had. Hillary did a fantastic job of making us feel comfortable and informed throughout the whole process. Will recommend Hillary and Shearer to anyone. | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Cassie Desmarais

I had a wonderful and smooth process when purchasing my new atlas cross sport. I worked with David Stearns, he was communicative and helpful in making sure I was getting exactly what I wanted. | Read Full Review

6/21/2024 12:00:00 AM | Google

★★★★★ Meghan Wolter

Great experience with Shearer VW, will certainly be recommending them to family and friends. Jerry was very helpful and great to work with! | Read Full Review

6/20/2024 12:00:00 AM | Google

★★★★★ John Giuliani

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6/19/2024 12:00:00 AM | Google

★★★★★ alana

I had a great experience buying my car here! I worked with Hillary and she was wonderful. She was so kind, informative, and made this process smooth and easy. I couldn’t have asked for a better sales experience. | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ Gillian Grefé

I had a great experience leasing a car with Trista at this dealership. Very smart and easy to talk to. She made it really easy and accommodated my busy, quirky schedule. She made sure that I got my car quickly! She was very respectful of boundaries in communication and seemed to meet me at my level in terms of what I was hoping to ge | Read Full Review

6/12/2024 12:00:00 AM | Google

★★★★★ A Miller

At least they gave me a loaner for the months I had my car in service. Traded for a Toyota today, no longer keeping the 5 star rating up. Service was always meh, but I blame VW and management for understaffing and under-educating and building hack job cars. | Read Full Review

6/12/2024 12:00:00 AM | Google

★★★★★ Thomas Brooks

Great experience with Hillary and the team! | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ SM

I went with my mother last year to buy her car with the help of salesperson Terry - who was super helpful and great. Anyway, I just got her car serviced here as well and I was so happy with the experience. We worked with Ken who was friendly and explained everything super clearly and the service itself was done in a timely manner. W | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Cindy V Notaro

Tom Ryker is amazing! I leased my 2021 Tiguan from Tom. The best service, professional, explains all the details, extremely honest and has your best interest. His follow up is impeccable, he got in touch before my lease was up to explain what my options were. I turned in my Tiguan today, and yes, Tom Ryker was once again outstandi | Read Full Review

6/10/2024 12:00:00 AM | Google

★★★★★ Paul Kell

Just bought a used vehicle at Shearer and it was an awesome experience! I highly recommend this dealership — especially Chris, who made the entire process very easy for us. He was trustworthy, professional, and very nice! 5-Stars!!! | Read Full Review

6/9/2024 12:00:00 AM | Google

★★★★★ Sharon santor

It was a great service experience! Ken did a great job, I will definitely be going back! | Read Full Review

6/9/2024 12:00:00 AM | Google

★★★★★ David Occhino

Recently purchased a new vehicle and had the pleasure of working with Trista at Shearer VW, and I couldn't be more satisfied with the experience. Throughout the process, Trista was remarkably patient and there was absolutely no pressure to make a quick decision. Trista took the time to understand our needs and preferences, ensuring t | Read Full Review

6/9/2024 12:00:00 AM | Google

★★★★★ Shane Mullen

Dave was able to quickly get me to the exact vehicle I was looking for. Great experience! | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Veronica Salber

Always a pleasure working with Allison Naccarto when I need anything for my vehicle! Very knowledgeable and always willing to make sure the service is done right and makes sure that my family is well taken care of. I will continue to go to this dealership for all my service needs. | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Michael Thomas-Adam

I bought a 2024 VW Tiguan here, but when it comes to auto repairs from a rear end collision, all the fault of the other driver, just forget about it! The management at the body shop openly refuses to communicate with the insurance provider of the person who hit me, Allstate Insurance, to negotiate and adjust prices as needed. If you | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Shawn Nelson

I had reached out to Tom Rykr to inquire about vehicle availability as I was nearing my lease end. Tom was helpful, knowledgeable and very pleasant, answering all my questions promptly, providing options and quotes to meet my requests and needs. Tom and the Shearer Team were wonderful to work with and made the transition from one v | Read Full Review

6/5/2024 12:00:00 AM | Google

★★★★★ Jack Gratton

I was thoroughly impressed with Shearer VW! Trista was super helpful and a pleasure to work with. If you’re looking for a new VW or even a used vehicle, I recommend going to Shearer! | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Peter Switzer

Excellent customer service! Our salesman Tom Rykr was extremely accommodating considering we were 3 hours away. A friend of ours went to look at a 2019 Jetta R-Line for us and it was a gorgeous car inside an out. Tom was excellent and very timely in his communication but also post sales follow up. It is our third VW and first from | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ Justin Lemieux

Hillary made my Frist time car buyer stress free very helpful and professional ask for her I suggest | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ Darlene

This is my third time buying my Atlas from Shearer Volkwagen. My second time working with Sam Patnaude. She has been great to work with. With my busy schedule she has been great doing the leg work for me so I didn't have to spend all day at the dealership. When she found the right one she had everything ready for me so I just had t | Read Full Review

5/29/2024 12:00:00 AM | Google

★★★★★ M Mahoney

Had an incredible experience with Shearer VW as I was navigating a lease end and switching car brands. Hillary was patient and thorough as I priced out and test drove multiple vehicles, and made sure all our needs were met! Would highly recommend! | Read Full Review

5/28/2024 12:00:00 AM | Google

★★★★★ Tiffany Choiniere

I couldn't be happier with the experience I had at Shearer VW and my new ID.4! David provided exceptional service and made the entire process stress-free! He took the time to understand my needs and what would be a good fit for me, while patiently addressing any concerns I had. Being my first-time leasing and driving an EV, I greatly | Read Full Review