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Archer Volkswagen

Archer Volkswagen

★★★★★(229)read reviews
10400 Southwest Fwy, Houston, TX 77074
(713) 469-3078 Ask About Our Service Specials!
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 9:00 AM - 2:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Keith Baker
    We had a good experience there from the salesman Jamal and salesman manager , smooth transaction , quick service | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Alma Alma1016
    Great customer service from the moment I walked in. Made my purchase very easy and I'm very happy with my new taos. | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Zach Broussard
    | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Piyush Soni
    Really happy with the services… they are always eager to understand and accommodate customers' requirements… | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Gail Wertz
    Very courteous staff and repairs were completed in a timely manner. | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Ron Smith, Ph.D
    Jin was the best. Very patient and explained things well.he is always willing to go the extra mile and get my car back on the road. I love the dude! | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Nikkii Dolce
    The waiting room a quite warm. But the service was good. | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ M K
    ? 1 Star I had a really bad experience with Archer Volkswagen, and honestly, this whole situation has completely changed the way I feel about Volkswagen. I bought my car only a week ago from a Chevrolet dealership. Before I bought it, I was told that the car had been checked and diagnosed by Volkswagen and that there were no proble | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Sebastian
    Great customer service Jin is very helpful | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Rhonda G.
    I came in with my trade and left with a new car within 1.5 hours! Not only was the service fast, but my terms were met and I'm completely satisfied with my new Tiguan!! | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Clarence Craig
    Great experience no issues in and out with the truck I wanted. | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Corona
    We recently purchase a 2015 Dodge ram for our son. The professional service from Jammal Taylor and the Archer team has been exceptional. | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Shunda Randle
    Wonderful experience! Rico and Patrick (GM) awesome and fair! Greatest experience I have ever had purchasing a car! | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Enas Abbas
    I've dealt with multiple dealerships over the years, and I can definitely say this is the best service I've ever received. I was in Houston for a quick trip from Corpus Christi when I found myself at the Archer dealership with some unexpected service issues. Unfortunately, the service center was already closed, but Joseph, Claudia, a | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Karollyne Soto
    | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ James Bennett
    | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Pamela Johnson
    At Archer Volkswagen your vehicle is ready in a timely manner and the staff are friendly offering good customer service | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Brittany Porter
    I had a wonderful experience at Archer, making a purchase with Chris and Claudia. I didn't feel pressured, they really worked with me to get the vehicle I wanted AT MY price point, they answered about a million of my questions, were so patient with me, and I just felt they were really honest with me from start to finish. I've had ext | Read Full Review
    8/22/2026 12:00:00 AM | Google
  • ★★★★★ Edgar
    The wait time was ridiculous ?? for hours for a oli change was not what I expected. Not very clean like DeMontrond Auto Group on I 45 | Read Full Review
    8/22/2026 12:00:00 AM | Google
  • ★★★★★ Dwight Ross
    Picked up my new R-Line Tiguan yesterday and could not be happier. As a recent new-comer to the US, my situation presented all kinds of financing complexities. Chris and Claudia rolled up their sleeves and went out of their way to get a deal done. I had been looking for a vehicle for a month and I saw it all! Everything from zero urg | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Christian Stowe
    Ivan and the service team were quick and prompt with my vehicle! I will be back. | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Nick Baker
    The crew at Archer Volkswagon did a great job with helping me select a new family car. Ralph worked with me and helped put us in a brand new 2026 Tiguan that we absolutely love! Great experience overall and we will be back to upgrade in the future! | Read Full Review
    8/15/2026 12:00:00 AM | Google
  • ★★★★★ Teresa Cabrera
    | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Austin Toys
    They made the process very easy. Once I picked out my car I was able to fill out all of the paperwork online. When I walked in all I had to do was hand over my down payment and test drive the car | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Jose Campos
    Great experience. Got all my recalls plus the troubling part fixed which the part had an extended warranty so it was all covered. Great communication through the whole experience. | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Zach Irons
    Excellent experience purchasing a vehicle from Archer! The vehicles I was looking for were available, the online inventory and photos were accurate, and Jim Sullivan / Claudia Ortiz made it a fantastic experience, highly recommend! | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ j butler
    Thank you Joe Yes I will & would refer to Archer VW I went in looking for a good price and quality vehicle and I received both. Joe was fantastic, it first vehicle didn't work out but he listened to his customer and called me back the next day saying he had my car for me. I went in ona late Fri afternoon mind you I had been 4 other d | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Rockenschaub
    gut, grundsätzlich unkompliziert aber war schwer zu erreichen um ein update zu erhalten wann mein auto abholbereit sein wird | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Andres Gonzalez
    I cannot recommend Archer Volkswagen enough! If you are tired of used car lot gimmicks, hidden fees, and deceptive vehicle histories, save your time and come straight here.I dealt directly with Joseph Tomaselli, and he was absolutely phenomenal from start to finish. He was incredibly straightforward, completely professional, and extr | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Imran Memon
    I had a great experience purchasing my Volkswagen Tiguan from Archer Volkswagen, Ricardo was very helpful, knowledgeable, and easy to work with throughout the entire process. He answered all my questions and made everything simple and comfortable. Claudia the sales manager, was also great and very helpful. Overall I had an excellent | Read Full Review
    8/10/2026 12:00:00 AM | Google
  • ★★★★★ Jeraldin Babers
    Great and quick service. | Read Full Review
    8/8/2026 12:00:00 AM | Google
  • ★★★★★ yami
    Maureen was absolutely amazing throughout the entire process of helping me choose my new 2026 Tiguan! She was incredibly patient, kind, and never made me feel pressured. She took the time to answer all of my questions and made sure I found the perfect vehicle for my needs. Her friendly attitude and professionalism made the experience | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Derrick Wesley
    It went well and I was pleased with the service. | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Bell Hunter
    Great service. Very friendly technician. Fast service. | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Denise Wise
    | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ maría elena guerra gamboa
    | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ Robert Vorish
    | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Terry P
    My family purchased two vehicles from Archer VW this week—a new 2026 Atlas Cross Sport for myself and a new 2026 Jetta for my daughter's 22nd birthday. Our product specialist, Rico, was outstanding! He took his time explaining the technology, never rushed us, and even went out of his way to surprise my daughter with a giant red bow o | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ erin richardson
    Archer Volkswagen's service department is outstanding. The mechanics are knowledgeable, efficient, and always take the time to explain what's going on with my vehicle. Every visit feels smooth and stress-free. I trust them completely with my car and appreciate the professionalism from start to finish. Highly recommend!!? | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Darian Cook
    Spoke on the phone with Michaela, she is really nice she had wonderful customer service! If you're looking for a car come see her. | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Hajar Qadri
    Maureen was super helpful! We came in and she got us situated immediately. I had a great experience working with the team at this dealership, especially with my salesperson. She was friendly, knowledgeable, and never made me feel pressured throughout the process. They took the time to answer all of my questions, made sure I understoo | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Shalu Shajahan
    Chris Cantu and Claudia took care of us very well and made the experience very seamless and efficient. Customer care was top notch at Archer VW. | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ Sudheer A
    We had a great experience at this dealership from start to finish. The staff was welcoming, knowledgeable, and never made me feel pressured. They took the time to answer all my questions, explained everything clearly, and helped me find the right car at a fair price. The entire buying process was smooth, transparent, and hassle-free. | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ d d
    | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ Re L
    Very disappointed with the customer service at Archer Volkswagen. My 2025 Atlas has unexpectedly shifted into Neutral while driving multiple times, leaving me stranded and requiring multiple tows. Despite several repair attempts, the issue continues. I called multiple times and repeatedly asked to speak with a manager. When I finally | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ Sheila Perrault
    Walked into the door the manager Claudia Ortiz had her staff on point to get the job done very professional and very straightforward | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Alberto Galván-Leal (Alberto Galván)
    | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Hasith Kumar V Komath
    Except service. Done a fantastic job and extremely happy continuing servicing last 6 years | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Samario Williams
    Great customer service but the service area building itself is outdated. If you ever been to Volkswagen Clear Lake you know what I mean. Update these guys working area. | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Wimberley Dean
    One of the worst dealerships ever. Had a 2021 volkswagon jetta and the sticker price along with the other information on the car says $17,333. Would not honor that price. Said it was a mistake. Old bait and switch tactics. Old man Archer would never stand for this. I immediately left when they told me that the price was over $19,000. | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Ron C Abraham
    Absolutely had the worst experience buying a vehicle from here. Appreciate the help from new car sales but when it comes to the finance its worse. Finance person was very unprofessional, used foul language and even asked me not to buy the car when i questioned about pricing on a service plan when he initially offered was a lesser amo | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Bolaji Adeyemi
    Good job | Read Full Review
    7/5/2026 12:00:00 AM | Google
  • ★★★★★ Horacio Sanchez
    The service to my car was good as expected, the problem with this dealership is the poor and very old area for service and waiting lounge. Not sure when this dealership was built but it shows decay and zero maintenance. Furniture very old and not enough for customers. The service and waiting area are in a very old section of the deal | Read Full Review
    7/5/2026 12:00:00 AM | Google
  • ★★★★★ Aubrey Archie
    Feels like home. And all your loving family is there. | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Kathy Tivet
    Was shopping for a specific model of vehicle and found it at Archer Volkswagen. Inquired online and had Ricardo Buchanan as my salesman help me through the process of trading in my vehicle and purchasing another. I had a flawless trade and purchase all done online. Drove down to the dealership five days later to pick up my car and d | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Nicolas Ducuara
    | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Otis D. Patterson
    On my last 2 visits, when I drive into the service lanes, there is a person and car that enter behind me that received the service advisors attention before me. It's become obvious to me of the favoritism shown by the advisors. If this review is effective then I'll realize a different outcome on my next visit. | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ hi,mitcho!
    DO NOT SERVICE YOUR VEHICLE HERE. I booked an appointment online for our 2012 Beetle, entered the make, model, and year during booking. I showed up for my appointment, they checked the car in. I waited 20 minutes, then got pulled aside and told they have a policy against working on vehicles over 10 years old because it "costs them m | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Nongchao Guo
    This place is incompetent and unprofessional. Wasted our time taking our car there. Not only we will not have our cars repaired here in the future, we'll not buy VW cars again! | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Kaylyn Nicholas
    My experience was great. I come here for my oil changes regarding of how far I live from the dealership. I've tried of other VW dealerships and this is my preferred location because of the simplicity and great customer service. I like the new roll out of reviewing status text messages as well as checking out on my phone. | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Cynthia Bell
    Always helpful service personnel that are concerned about my car and my issues | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ LaShay Foster
    Edward was great to work with. He was professional, communicative, and never pushy. When the dealership didn't have the vehicle I wanted, he didn't try to sell me something else and kept me updated until the right car became available. The pricing was fair, and they made sure the vehicle was in excellent condition before I drove it h | Read Full Review
    6/19/2026 12:00:00 AM | Google
  • ★★★★★ Jerry Price
    Great staff an great selection of vehicles | Read Full Review
    6/18/2026 12:00:00 AM | Google
  • ★★★★★ Sandy Pusateri
    Great dealership. No playing games just a sale. | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Pat LaRocca
    I came to houston Wednesday to buy a car. I visited 4 dealerships....Archer was a 10 the others were 1, 3, 5.... Mr Cantu salesman and Ms Cantu sales manger were above and beyond....from start to finish. After being hassled lied to and being just plain rude, these guys as well as any staff member I encountered were beyond perfect... | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Mohammed Musah
    I had a great experience with Archer Volkswagen on the Southwest Freeway in Houston. When my check engine light came on, I brought my vehicle in for service, and the team quickly diagnosed the issue and explained everything clearly. They kept me informed throughout the process and completed the repair in a timely manner. The staff w | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ charlotte rideout
    The staff was friendly and informative. | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Ginger C.
    I went in to test drive a 2026 Tiguan. Habib met me on the showroom floor and was so great to work with that I ended up leasing a new vehicle that day. This is my 11th Volkswagen, I'm a fan of the quality and styling for the money. Archer VW & Habib always make it a remarkable experience. | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Kami
    | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Christian Rivera
    Great people! I had an extremely good experience. Staff is very friendly and knowledgeable. I'm very happy with my purchase | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Ka Liu
    | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Mischele Rowe
    I had previous work on my car and they were so efficient and good customer service, had me to come back. Keep up the good work! | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Guillermo Reyes
    Great service and always clear explanations | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Darrell Edwards
    This is for customer service only. I had a question about my service plan. The service department said the warranty expired at 12:01 this AM and they would not honor it. I asked to speak to a manager and the service department said he was in a meeting and they wouldn't(couldn't?) interupt. They said I could wait but they would give m | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ IaUs
    Walking into this dealership feels like stepping into a time capsule that hasn’t been opened since 1960. The facility is desperately overdue for a renovation, and unfortunately the customer experience seems to have been left in the same decade. The customer service is consistently underwhelming. Professionalism appears to be optional | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Paige Evans
    Highly recommend Chris and Claudia at Archer Volkswagen! They made the entire process easy, and stress free. Both were friendly, knowledgeable, and genuinely helpful every step of the way. They took the time to answer all my questions and made sure I was comfortable with everything before moving forward. Excellent customer service a | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Auto Glass Pro Tech
    | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ ????????
    Good service | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Mary Kyle
    My husband and I had a great experience at Archer Volkswagen. Rico and Claudia were helpful, friendly, and professional. We were offered a very fair price for our trade in vehicle and walked away with the SUV that we wanted. Everyone we spoke to was friendly and helpful and the facility was clean and welcoming as well. We would defin | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ daniel boone
    Everybody here was GREAT! ESPECIALLY Ms. Cindy and Mr. George. | Read Full Review
    5/27/2026 12:00:00 AM | Google
  • ★★★★★ Matt Fox
    ASK FOR ED. Really great experience with Ed. Just a good genuine person who will shoot it straight. Zero feelings of “just trying to get a sale”. As for the dealership as a whole - don’t be dismayed that it doesn’t look fancy like a lot of other dealerships. What would you rather have? A massive premium building with 30+ salespeople | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Aahil Merchant
    George Ybarra was fantastic. Awesome visit at archer Volkswagen | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Wimberley Dean
    Very misleading advertising on their website. When you go in service website it asks if you are going to wait or get a rental car. It says at the bottom of the page thats its $35 a day. Well low and behold they do not do that. They will take you to enterprise where it is double. This is clearly to get you into their service departmen | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Mahayley B
    Stacy was so amazing!! Would 1000% buy a car from her again!! | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Yill H
    “The staff was attentive, professional, and took the time to answer questions without making the experience feel rushed. Overall, a smooth and welcoming dealership experience | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Martin Lessrd
    I've never bought a new car quicker than I did at Archer VW. They gave me what I wanted for my trade and I paid what I wanted for my new VW Atlas. Ricardo Buchanan was honest, easy going and zero pressure. I would definitely shop Archer VW if I ever need a vehicle in the future.. Stop in and give Ricardo a shot at your business. Than | Read Full Review
    5/19/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Cooper
    Recently purchased a VW Tiguan. It was an easy and uncomplicated experience. Ricardo was very friendly and I enjoyed the laid back atmosphere of the dealership . Upon entering I was warmly greeted and there was no rush sales pitch. Upon my purchase , Ricardo went over some of the operation since I had not bought a car n 14 years Over | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Kerri Hayes
    Christopher just talked to me like I was a child and was extremely unprofessional. He called ME to tell me about a buyback opportunity and then did not want to give me basic or helpful info for me to make any sort of decision. Clearly he does not care about his job or he would give at least an ounce of effort. Beyond that I still hav | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ john romano
    These folks are great. Been in the same location forever. Like an old hometown dealer. Great purchase experience | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Huy Vo
    | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Jocelyn Jackson
    We truly enjoyed our experience at Archer Volkswagen with buying our Atlas. Our sales person, Alyshia Han, was amazing. She really made the process easy. They gave us a great deal! My family and I love our new car! | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ y yama
    | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Mattie Ware
    Everyone was friendly and professional. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Radesh Heetai
    Pleasant staff throughout. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Emberswolf
    BE CAREFUL going to this dealership, I had a very disappointing experience at Archer Volkswagen. I went in seriously interested in purchasing a 2023 Toyota 4Runner TRD Off Road they had listed, but the pricing and negotiation process felt extremely misleading. The vehicle was advertised at one price, but once taxes and fees were ad | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ C Cheesman
    | Read Full Review
    4/28/2026 12:00:00 AM | Google
  • ★★★★★ John Taylor
    Bought a Jetta GLI from them. Awesome car for the money. You should check it out. Rico was terrific. Overall great experience. | Read Full Review
    4/28/2026 12:00:00 AM | Google
  • ★★★★★ Asna Nadeem
    I typically don’t write reviews for car dealerships but I had the most amazing experience at Archer VW a few days ago. Habib was our salesperson and was so helpful in making sure I got the car I wanted for the price I was comfortable with. Patrick the finance manager was also pleasant to work with and explained everything clearly bef | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Vetella Spicer
    Service was great representative were friendly. They found solutions to take care of my concerns. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Baldwin-Benjamin
    Always a pleasant experience when I visit. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Sweetness
    Love the staff | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Stephen Clark
    Habib was great to deal with. First class service. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Muhammad Azam khan
    Good service ,and friendly dealings by staff | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ EJ Simmons
    I had a wonderful experience. I really didn't think I would purchase a vehicle. But Rico made my experience so easy very easy! I absolutely live my Volkswagen! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Rodney Ardoin
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    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Joel Anderson
    Service communication is very poor | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ M. KORTAK
    The VW group services doesn't provide a loaner car, which I have never experienced at any other service center. I previously owned a Toyota and they provided a vehicle, Honda did the same, but VW does not. Because of this, all my work gets disrupted while my car is in service. On top of that, I had to come in because the steering wh | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Cornel sims
    Easiest kindest group I’ve met and I would highly recommend | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Subset Rising
    They are sooooo expensive | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ emmanuel agbongiague
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    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Brooklyn Wright
    George is hands down one of the best service advisors I’ve worked with. He always makes sure I’m taken care of and consistently provides exceptional customer service. He responds quickly whenever I need to schedule an appointment and keeps the entire process smooth and stress free. It’s rare to find someone so reliable and attentive. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Martin I
    good job super nice people | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Wilson
    I visited Archer Volkswagen in November 2025 with my husband to purchase him a new car and I ended up leaving with the 2025 Tiguan SE R-Line Black. Ed, our salesman, was excellent. He was very patient with me and my husband (he purchased the same vehicle too) and walked us through all of the technology and he answered every question | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ SimHobby
    Great experience with the process. They work with us use to get the best deal. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Powers
    The whole experience was great. From showing the car choices, test drives, going thru finances and driving off the last was a 10. Fully recommend Archer VW and you will be impressed with a great experience from the beginning to the end. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ David MacLure
    First service of my VW Atlas and Archer make the process easy, quick and effortless | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Gray
    I had the best experience when Robert, Claudia, and Chris helped me get my new car. They were amazing from start to finish. I am now apart of this family and can’t thank them enough. | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Aguirre
    If you want the worst service you can imagine go here. Absolutely terrible business it’s no wonder it looks the way it does. | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Santibanez
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    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Douglas
    I received A-1 customer service and assistance in selecting securing my new car. Shout out to Jamaal Taylor for his vibrant personality and wealth of knowledge in what he does. In other words he love his job and he expresses it brilliantly. Also, a shout out to General Manager, Robert Archer - Thank you and the rest of the staff. L | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Lacharles Pinson
    The service was prompt and on point the staff was welcoming & professional. Ivan (service mgr) was excellent. I would definitely recommend. I will definitely be a retu3ning customer. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Rishi Ramtahal
    Great service and people. Looks for the best solution to my car’s issue and not just to make sales. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Aldo R
    Awesome service! Quick and reliable. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Emilia Paladino
    Archer VW went above my expectations! Don't even waste your time going to other dealerships! They not only have great customer service but also upfront and honest, no hidden fees no typical sales shenanigans. I will see Archer sales in 3 years when I come back for another VW! Can't wait!!! Thank you Rico and Robert for everything!! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ David Glass
    Awesome service. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Leslie Interiano
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    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Erin Miller
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    3/25/2026 12:00:00 AM | Google
  • ★★★★★ lb#1nine
    Damaged components that were not damaged prior to drop off of my vehicle. Stretched CV axle bolt due to over torque. And Loctite on bolting. These are all reasons I will not return. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ tebo Gordon
    Nehemiah was of excellent experience ?? | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ nyweli houston
    Great customer service | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Danny Glenn
    ARCHER VW is a great dealership with excellent service department. The service department is excellent, especially Ivan. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Tenia Wilkes
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    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Shai Mizrahi
    I recently purchased a vehicle from Archer Volkswagen, and the entire experience exceeded my expectations from start to finish. I especially want to recognize the outstanding work of Nehemiah, the salesperson , who was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. They to | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Albert Turner
    You can depend on Archer mechanics to know your Volkswagen. Other dealers may not understand the software and hardware interconnections, but Archer does. If you are experiencing excessive wait times for repairs on your Volkswagen, go see Archer. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Ibanez
    I had written a previous review from a couple months back k but for some reason it did not post but I made sure it did this time! So, this post is for my latest experience from Archer VW Service Department… it never changes, it just gets better! Always excellent service, from drop off to pick up... Courteous helpful and knowledgeabl | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ John Vorsten
    I bought a used car here is 2026. The sales person gave me straight forward pricing and they didn't add any markups beyond their advertised price. Overall I got the impression that this dealership was more honest compared to others. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Cesar Cuya
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    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Elisa Diehl
    I have had some very negative experiences with other Houston area Volkswagen dealers, but Archer Volkswagen has always been very above-board in their business dealings with me. They are the only one of the four different Volkswagen dealerships I took my 2019 Volkswagen Golf to that did not make me leave my car with them for multiple | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ dennis traylor
    Rico, Rico, Rico, Rico, Rico! Five Star! My wife and I stopped by ONLY to get information about a vehicle and ended up driving off in car at a price we couldn't resist. Rico was more then amazing (courteous, professional, informative and engaging). The process from start to finish was maybe two hours total, FIVE STAR! Thanks Rico a | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Lorena Lascurain
    Jin was amazing, helped me with my car service and with a tire I needed fixed! Service was fast and honest | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Montoya Edil
    I am very grateful to have met Jamal , came into this dealership after going to another VW dealership and have a poor customer service, he came and swept us up, we answered all of our questions took us on the test drive with the Tiguan SEL R Line 2.0T BEAUTIFUL vehicle, met with the manager Robert, and greeted us with a warm welcome, | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Al Ferrara
    The service process was exceptional and work performed in a timeline better than expected. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ QuietStorm Ayers
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    2/25/2026 12:00:00 AM | Google
  • ★★★★★ fatima torres
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    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Alexandra V.
    super nice and transparent! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Erica Razey
    Tim was very helpful understood what I wanted and helped me get my dream car. I would highly recommend coming to this VW | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ cm g
    The staff was extremely helpful and courteous during my purchase | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Eric Watson
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    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Maria Koutsanellos
    Lee did an excellent job helping me pick out my new mom car! He explained all of the features and was patient with all of my questions. Choosing a new vehicle is a huge decision and can be scary but I had a great experience at archer vw, thanks to Lee! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Ebony Como
    Great service and fast repair work | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Gutierrez Roberto
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    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Meagan Pawlak
    Amazing team to work with! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Aleksandar Bajic
    VW Archer is a very efficient, well organized, small-size dealership with knowledgeable and friendly personnel. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Annette Harper
    Great service and smooth pick up after my Beetle was repaired. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Kathy Hall
    They worked hard on getting my issues resolved!! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Baruch Williams
    Always a great experience! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Albert Pickett
    Quick and fast service. While serving your car. They keep you in form. Until they finish the work. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Melody Ellis
    Great service. My bug is rolling again and the trunk does not fall on my head. Thank you! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Baker
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    2/25/2026 12:00:00 AM | Google
  • ★★★★★ T T
    I love Archer! Rico was my sales guy. The process was smooth and straight to the point. I knew what I wanted. We spoke before I arrived and did a lot of the leg work. Got there chose my car and was out within 3 hours. George in service is my go to guy! He is straightforward and I appreciate that. I will not deal with anyone else outs | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Chris
    Traveling to the cancer center. Went in to get an oil change. The car was dirty from traveling. They washed the car for us. They went out of their way to take care of issues | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Danny Fuentes
    Great dealership! Archer honored my coupon with Costco and fixed my car’s lingering issues that other mechanic shops couldn't figure out. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Ali Noorwani
    This was one of the best car buying experiences ever. Lee is one of the best car salesman I’ve had the pleasure of working with. I’d highly recommend this place. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Angel
    This is my first time taking my 2012 Volkswagen Jetta here the customer service team is awesome excellent I park in the wrong place a sales agent walked to the service center and directed me where to go they have a Clear Lake Volkswagen dealership in League City Tx I gave them a 1 star review if you want your car damaged then bring y | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Asif Ali Zaidi
    Jin as always was really good. He is extremely talented and professional and knew exactly what was needed and how to tackle every issue. Wonderful experience with Cai,Jin is truly an asset to your team. Wonderful execution and experience all around. The Car was serviced really nicely the staff was absolutely great and pleasant. And t | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Viviana Mendez
    Excellent experience with Lee, Robert, and Pat at Archer Volkswagen. The atmosphere was calm and pressure-free, and I loved working directly with Robert — he even installed my license plate and stayed after closing to help me. Smooth, stress-free process from start to finish. This is my third lease with them, and I highly recommend A | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Bonnie Allen
    Archer Volkswagen was an amazing place to buy a car. Everyone was very friendly and knowledgeable about the vehicles. They even came and picked me up at my house to come purchase the car. I love my Volkswagen Atlas Cross port. And would definitely recommend archer to family, friends and to anyone. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Larry Rose
    Service dept took care of problem very quickly. Everyone was polite . A very busy place.. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Mellado
    Service has always been good, except this last time. Archer had my car for 3 weeks waiting for my car to get fixed. Service guy made excuses for why my car wasn’t able to be fixed. Never called me to keep me up to date. I always the one calling them. Made me rethink if I’ll ever get another VW. Done with VW. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Bruce Herzog
    Really knowledgeable and friendly sales people. We had fun at the negotiating table sparring. Bill archer is like a fourth generation family owner, which I have tons of respect for. He’s a real gem I’m and straight shooter. All around pleasure to work with. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Victor Iwuchukwu
    Mustafa Mahmoud was a great help. Excellent salesman. He is there for you all the way through. Great knowledge of vehicles and which ones would best suit you. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Ynita Greer
    They helped me out so much!! Great customer service | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Laura Ramirez
    Archer VW was the best experience I’ve ever had buying a car. The salesman, Edward was informative and personable. The whole experience was pleasant and fast. They were honest and helpful to help me get into a new car without all the usual hassles. I would definitely recommend Archer for your next car buying experience. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Lucero Bravo
    Excelente atencion de todo el equipo. Ofrecieron una excelente opcion, comprendiendo lo que buscabamos. Ibamos solo buscando coche y terminamos comprando porque nos encantó. El auro impecable y la atencion para todo el proceso genial! Gracias a Lee, Claudia y todo el equipo! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Syed Fariduddin
    Glad to have my next car lease from here, trust worthy and friendly atmosphere. Got 2025 Tiguan SE. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Anissa Mendoza
    The service was great. All sales staff were very kind and helpful. Definitely made my decision so much easier than what I expected. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Blake Bielski
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    1/25/2026 12:00:00 AM | Google
  • ★★★★★ T H
    I generally don't like dealerships, but Archer's service department seems pretty spot on. Thanks guys! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ javier Vega
    Que desgracia visitamos la agencia y nos encontramos conque la gente te quieren vender Loque eyos quieren | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Mary Colemon
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    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Jeremiah Johnson
    George in the VW Service Department provided outstanding customer service. He was professional, knowledgeable, and kept me informed throughout the entire process. He took the time to explain everything clearly and made the experience smooth and stress-free. It’s refreshing to work with someone who genuinely cares about the customer. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Lily Balderas
    Rico helped me out with purchasing my new 2025 Taos after I reached out to Archer. The process was smooth and he understood my needs clearly. Everything felt very transparent which is exactly what I was looking for for my first vehicle purchase. The rest of the staff was very kind as well, including Claudia and George! Thank you guys | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Cesar
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    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Xiaochan Wu
    Very satisfied. Archer is nice and professional. He helped me set up an appointment the next day and fix my car properly without extra charge. Highly recommend. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Jaramillo
    Over two months ago, I was told I had a faulty headlight bulb. It wasn’t in stock, but they promised to place the order. I understood and waited. Since that day, I’ve called repeatedly for updates with no luck. Yesterday, I was explicitly told the bulb had arrived and was ready for installation. I arrived today at 9:30 AM, checked i | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Darlene Hernandez
    This was the best car purchasing experience I've had with any dealership. Habib and team were fair and quick with no high pressure sales tactics. I highly recommend this Volkswagen dealership. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Jalena
    Archer VW provides really good service they always take care of us. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Romain Dufour III
    The staff made me feel welcomed, and I did not have to wait long for service. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Dogman Bautista
    Mr Lee was a Super Sales Man very respectful and vey attentive a gentleman he made me feel very comfortable | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Niki Spears
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    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Javier Cruz
    Great service !Easy fast ! Mr Habib is awesome | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Dighi Nwna
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    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Teshome Wayessa
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    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Laurin Villanueva
    Had great service with Ivan! He is the best, always so helpful ? | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Bri
    I walked into Archer Volkswagen with an open mind and a clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty. I experienced all of that from the moment I arrived. From start to finish, my options were clearly laid out. I sat in and explor | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Paola Palma
    Muy recomendable este lugar estoy muy contenta con el servicio que le dieron a mi carro ?? | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ zoop zooper
    Great company I have bought 5 cars from them since 2013 sales rep Ricardo is great also Mr Wong in the service department is great also ! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Onwuka
    I had an unforgettable experience at Archer Volkswagen, all thanks to the incredible Mr. Jinx! He truly went above and beyond to ensure my needs were not just met but exceeded. He's genuinely the best around! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Jairus
    I checked online Care free appointments and the next one available was three weekdays away. I instead took my chance of driving in as a walk-in. Jin was very welcoming and said it may be a couple of hours. I was happy and willing to wait since I had the day off. I don't believe they took more than an hour. Thank you. They said both m | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Kumar K
    I had one of the worst dealership experiences ever. Edward initially agreed to sell a 2025 VW Tiguan SE with a sunroof for $32,000 — everything seemed fine until I literally received a personal call while sitting in front of him, and after that call, he suddenly changed the price to $33,000. The next day, I called to confirm the dea | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Atul Jain
    Great shopping experience! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ eugenia h
    Jin always keeps me informed of what’s happening how long approx of course, he ask about my comfort during my wait, customer service is excellent… My car always runs great after being serviced by Archer Volkswagen in Houston Tx | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Ron Smith
    Jin was the best. Very patient and explained things well. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Maribel Lara
    My experience has been nothing less than exceptional! Jin has been absolutely professional at the highest level. Always providing excellent customer service! Always answering all my questions with courtesy and compassion and responding quickly. I had never needed to follow up with him because he always has kept me in the knowing wit | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ hana alammar
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Hilal
    As her two older sisters, we bought our sister a car as a birthday gift. She said she was very happy and pleased with her car. We were happy that she was happy, too. Thank you. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ frank frank
    Good services | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ shamira eaton
    I’ve been going to Archer for my service needs the last year and some change. I always work with George for my service needs. He’s really the best! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jocelyn Burris
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ NELLY KIRBY
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Tapfuma Chadenga
    Great communication from the service team. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Alex Smisek
    Ricardo/Rico is incredibly unprofessional and unaccommodating salesman. We would have purchased a vehicle here if we had been able to work with anybody in sales besides him. He is responsible for at least one lost sale, and I would highly encourage others to save yourself the trouble and avoid working with him. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Armando Carrillo
    called to ask for information, they left me on hold waiting, and in the end they hung up on me. What a lack of professionalism, that’s why 1000%?? | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Andre Brent
    I took my car in on friday due to a flat tire at 3 pm. Jinxiang came out and greeted me and it seemed like everything was going to be OK. I told him that I purchased the tire from Volkswagen in Austin so it was under warranty. 30 minutes later he comes and tells me that the new tire is ready, but they didnt see a warranty. He then pr | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Dee Minick
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Carlos David
    Great service department, seamless drop off and pick up for maintenance, ask for Jin. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Robert Arredondo
    Keeps Getting Better. I have bought four cars from these guys and I've always got the best service and a decent value. I highly recommend. Corey, Chris& Patrick gots the patients of Job answering my dumb , inane questions. THANKS | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ chris pav
    Needed my windshield replaced due to a huge crack from a rock chip while driving on the freeway. I called Archer VW for a quote. Jin was the service advisor who answered my call. Very happy with the service! He provided a detailed quote pricing out actual cost of wind shield and labor. Even transferred me to the parts department | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Muhammet Demiröz
    I bought a Taos 2025 from here. Everybody took great care of us. Thank you so much. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Oswaldo Vargas
    Visited the service department of this dealer twice (for 2 different reasons) and both times drove away fully satisfied with the quality of their work, the comfort of their waiting room and the professionalism of their staff. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Mauricio Guia
    Just bought my second VW from Archer today, my last one was 2,5 years ago. Archer will always be my go-to VW dealership in Houston. Easy to deal with, they put the deal together smoothly, with no pressure or bogus add-ons to the price. We aligned everything over the phone, and I was in and out quickly. Thanks to Jamaal (the salespers | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ José Manuel Pérez Diaz
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Chris Fielding
    This was the most painless car buying experience I’ve ever had. I was satisfied with all the numbers presented and never felt the need to haggle. My salesman Habib was great. He wasn’t pushy and very upfront. I never felt that I was being deceived or taken advantage of. Thank you Archer Volkswagen. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Tariq Sultan
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Erik Smith
    i dropped my 2019 Atlas off around 10am, George was my service guy. i called ahead of time as i was in the middle of working at an offsite and had to jump my car with cables as it wasnt starting. i explained to George that the last 2 weeks or so I have been having several alternating warning lights saying the various assist systems | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Syed
    Jin initially presented himself as helpful and customer-focused, I later discovered inconsistencies in the billing that have raised serious concerns about transparency and fairness. Specifically, it appears that I was double-charged for labor, with one charge being disguised under a “discount” to make it appear as though I was receiv | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ S Castillo
    I have been coming here since 2021 for minor repairs and oil change. I have been satisfied with the previous work. Went in recently to repair my Tiguan and was quoted $2700 for a repair and they could not guarantee it would fix the issue. In addition to that- they said I need over 10 other items repaired - one included a filter I ha | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ fineson35
    I have tooken my car to them for services in the past and had good work done before. But the one time I take it back they wanted to tell me a 7000.00 needed to be done after I had a 3300.00 job done prayer. And they felt to tell me about it. So I get a Sheet of paper say that it's gonna cost me 24352.97 and the things on this list i | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Big. “Big winnie” Winnie
    Bad experience Don't shop here this dealership walking away go another VW dealership not this one financed department horrible they want to help you | Read Full Review
    9/25/2025 12:00:00 AM | Google
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