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Archer Volkswagen

★★★★★(81)read reviews

10400 Southwest Fwy, Houston, TX 77074

(713) 469-3078 Ask About Our Service Specials!

Service Offers

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$25 Off Genuine VW Brake Pad and Rotor Replacement⁷Click Here for Details

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$89.95 Oil and Filter Service¹Click Here for Details

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$7.50 Off Front Wiper Blade Replacement³Click Here for Details

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$20 Off Genuine VW Battery and Installation⁹Click Here for Details

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No Charge Mounting and Balancing with the Purchase of Four Tires¹¹Click Here for Details

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$25 Off Your Next Time in Special⁵Click Here for Details

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 9:00 AM - 2:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Archer Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Lisa Hachicho
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1/21/2022 12:00:00 AM | Google
★★★★★ Charollett Washingon
Cory Hayes was very professional seeing to me getting the service I needed which was a new key program for my car. I was in and out really fast and I’m very pleased with my service. Thank you Cory for everything. | Read Full Review
1/20/2022 12:00:00 AM | Google
★★★★★ i b
I bought my both car here. Everything was great thanks to Jamal. However, service is the worst. My hause is 7 min away from here. But I can’t go there. Worst place for service. | Read Full Review
1/20/2022 12:00:00 AM | Google
★★★★★ Lane Pauly
Amazing service and experience. I’d recommend anyone I know to buy a car feom them. | Read Full Review
1/17/2022 12:00:00 AM | Google
★★★★★ Ana Carrillo
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1/16/2022 12:00:00 AM | Google
★★★★★ Jesus Arriaga
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1/14/2022 12:00:00 AM | Google
★★★★★ Karen Lovell
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1/12/2022 12:00:00 AM | Google
★★★★★ Erin Fernandez
I found Archer online and started going even though Momentum VW was closer. I like how archer pays more attention to their customers and not rushing them out the door. They are more friendly. I have worked with Peter every time and always quick to respond to anything I may have issues with and helps me with the car. He always provide | Read Full Review
1/11/2022 12:00:00 AM | Google
★★★★★ George Kurian
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1/10/2022 12:00:00 AM | Google
★★★★★ Ronald Marek
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1/8/2022 12:00:00 AM | Google
★★★★★ Daniel Ramirez
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1/6/2022 12:00:00 AM | Google
★★★★★ Jorge L
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1/6/2022 12:00:00 AM | Google
★★★★★ Joe vela
My service advisor Ivan has always been great to work with, he is very knowledgeable about the VW brand and explains everything that is done throughly. | Read Full Review
1/5/2022 12:00:00 AM | Google
★★★★★ Jessica Krom
We had a fantastic experience working with Archer and would highly recommend working with this team for any car needs. I went in with a certain price point, model, and details and they exceeded expectations! I'll be back for our next car. Thank you Chris and everyone at Archer VW for such a great experience. | Read Full Review
1/3/2022 12:00:00 AM | Google
★★★★★ Leadro Camargo
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1/1/2022 12:00:00 AM | Google
★★★★★ Michelle Archer
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1/1/2022 12:00:00 AM | Google
★★★★★ Rebecca Lopez
Great people. I took my car there for service. Very friendly, communicates everything well, very helpful getting me around without my car, worked with me in getting my car back since I had COVID. They drove my car to my house, and picked up their loaner from me. Everything worked out so smoothly. | Read Full Review
12/29/2021 12:00:00 AM | Google
★★★★★ Jim Hodge
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12/28/2021 12:00:00 AM | Google
★★★★★ L Buckner
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12/27/2021 12:00:00 AM | Google
★★★★★ Betsy Neicheril
Archer was great. Wait time wasn't bad and car was serviced pretty quickly. Staff was friendly and professional. | Read Full Review
12/27/2021 12:00:00 AM | Google
★★★★★ Rodney Marshall
The dealership from sales to service wants you to have a great experience. I believe they are interested in my business and not just a sale. Give them a call. You won't be disappointed. | Read Full Review
12/26/2021 12:00:00 AM | Google
★★★★★ Chinwe Ofuru
Ask for Ivan. He is always very professional, and helpful! | Read Full Review
12/23/2021 12:00:00 AM | Google
★★★★★ Adam A
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12/21/2021 12:00:00 AM | Google
★★★★★ Augus Paul
Excellent service! Thank you! | Read Full Review
12/21/2021 12:00:00 AM | Google
★★★★★ Travis Willhelm
Long trip coming up and oil change due info flashed up. Took it to Archer and dealt with Peter in the service department. I told him of the situation and it was taken care of in short order. Job well done to him and the mechanics. Travis | Read Full Review
12/20/2021 12:00:00 AM | Google
★★★★★ Noah Valdez
Very friendly staff that is willing to work with you in getting the vehicle that you want. | Read Full Review
12/20/2021 12:00:00 AM | Google
★★★★★ Mary Harris
I purchased my vehicle from Clearlake Volkswagen and the service was not good. I decided to move my service needs to the Archer Volkswagen and it was a big difference. They were much more customer service friendly. I went for my first oil change and it did not be take long at all. | Read Full Review
12/18/2021 12:00:00 AM | Google
★★★★★ Tiffany B
I LOVE Archer Volkswagen! I have been getting leases with then for over 12 years! They are extremely helpful and I always leave with a smile! I worked with Jamal and Shawn, they were excellent!!! I was in and out quickly. | Read Full Review
12/16/2021 12:00:00 AM | Google
★★★★★ Yanin Rivas
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12/14/2021 12:00:00 AM | Google
★★★★★ Venkat Kanyaboyina
Great purchasing experience. Transparency in pricing was really helpful. Chris Hernandez is awesome, he made this transaction seamless, Deal was finalized remote. When I arrived the Dealership took 5min to sign finance paperwork and Chris is ready with car and keys. My best experience ever in car purchase. | Read Full Review
12/12/2021 12:00:00 AM | Google
★★★★★ Pratik Mandal
Archer VW is one of the best around. I was helped by Habib & Mat during the purchase process. It was a smooth sailing. Excellent service. Thank you Archer VW. | Read Full Review
12/10/2021 12:00:00 AM | Google
★★★★★ A. Corona
The process was quick and fairly easy. The salesman and sales manager were friendly and helpful. The finance manager was also friendly and I really appreciated all the document signing being done without paper and all of it copied onto a USB for me to keep. Overall great experience especially for being a first time car owner and buye | Read Full Review
12/10/2021 12:00:00 AM | Google
★★★★★ Ghaith Nameer
My experience is great, they matched carmax offer. I test drive a VW car, trade in my current one, get finance approval, finished the paper work, and left the dealer. The whole process was flawless and quick. In 2 hours I was out with my new car. Thanks also to Habib, he is a great sales guy who followed up on the same to make sure a | Read Full Review
12/1/2021 12:00:00 AM | Google
★★★★★ Meagan Nason
Didn’t have any car key batteries and rude about it. What kind of dealership doesn’t have a key battery? | Read Full Review
11/12/2021 12:00:00 AM | Google
★★★★★ monique bridges
I specifically wanted to leave a review for Habib! He was absolutely amazing and made the entire process so convenient. Worked an awesome deal in a matter of hours and had my vehicle ready for pick up when I arrived at the location. I couldn't have asked for a better salesman. I'm overly grateful for his services. | Read Full Review
11/11/2021 12:00:00 AM | Google
★★★★★ Valerie Parker
I called October 15th and spoke with servicing. I let the man know I think my clock spring is out because of the steering wheel, airbag and horn aren't functioning. When could I bring it in? He tells me November 10th. That's almost a whole month away. How backed up can vw be that it takes that long to be seen? Fast forward to today | Read Full Review
10/21/2021 12:00:00 AM | Google
★★★★★ Alison Whiteside
Uncertain as to whether we should trade my car in and use the equity as a down payment for a new one, I was hesitant going into a dealership without a definitive plan, but Chris G. exceeded our expectations. The transaction was quick and painless, we didn’t feel rushed or pressured, he maintained communication throughout (email, tex | Read Full Review
9/21/2021 12:00:00 AM | Google
★★★★★ eric jackson
Habib Benkirane is the man at the carlot, Holla at him 5+ stars | Read Full Review
9/17/2021 12:00:00 AM | Google
★★★★★ Alan Maupin
I have been looking for a car for my daughter for a couple of weeks now. During this time I visited several dealerships to look at multiple cars and encountered every type of "uncharge" you could imagine - nitrogen in tires, gps tracking, protection plan, etc, etc. Not at Archer VW. They were straight with me, the price was the pr | Read Full Review
9/15/2021 12:00:00 AM | Google
★★★★★ Bashar Dumar
It's the worst dealership ever. You take your car for service with an appointment and it will take more than week. I took my car on 9/9/21 for warranty repair and the adviser said it will be ready on Monday. On Tuesday I called to pick up my car and they told me it will be ready on Friday. I said that they told me Monday, the adviser | Read Full Review
9/13/2021 12:00:00 AM | Google
★★★★★ Whitley Harrison
I came here last month and bought a new car with Chris. He was amazing! I had a problem with my bank and the pre-approval which caused me to be in the dealership way longer then expected. Chris was super patient and I ended up going with dealership financing because of how well I was treated by them. I will definitely be back here to | Read Full Review
9/8/2021 12:00:00 AM | Google
★★★★★ Shawn Capell
I wanted to post this review specifically for Steve Benoit, parts manager. This man has taken great care of me and helped me get the part I needed for my GTI. If you get a chance to talk with him, please do. He will help you. Highly recommend! | Read Full Review
9/3/2021 12:00:00 AM | Google
★★★★★ Jacquelyn Loftis
Disappointed to digest today. Not only to find out the service advisor I had been coming too has been charging me for services that I have not been receiving, but what happen to REAL customer service. Let's be HONEST and UPFRONT and not MISLEADING or TAKING ADVANTAGE of people who really want to fix things wrong with their vehicle | Read Full Review
9/3/2021 12:00:00 AM | Google
★★★★★ Michael McMorrow
The sales team and the sales manager, Robert, are top notch and very professional. They were polite and easy to work with during the purchase and made that process stress free. They then went above and beyond in helping me address an issue I had the with my vehicle after the purchase. Thank you Robert, Rico, and the rest of the sales | Read Full Review
8/21/2021 12:00:00 AM | Google
★★★★★ Franky Thompson
Don't go here. Waited 3 months just for a $500 oil change. THEIR MECHANICS ARE QUITING OR SHORT STAFFED. They'll try to fix everything that isn't related to an oil change that cost $500. They are just broke because of the pandemic and are trying to sham people into buying cars or over expensive repairs for no reason. | Read Full Review
8/19/2021 12:00:00 AM | Google
★★★★★ Franky Thompson
Don't go here. They'll turn your car into a lemon and try to fix everything that isn't related to a $3000 repair for the same problem. They are just broke because of the pandemic and are trying to sham people into buying cars or over expensive repairs for no reason. It's like going in for a haircut but you come out with your hair all | Read Full Review
8/16/2021 12:00:00 AM | Google
★★★★★ Thiagarajan Ramanathan
I bought a used 2013 Volkswagen Jetta from Archer Volkswagen during late 2016. They told me that, the car has clean title and showed a Carfax report with no accident history. I believed them and didn't generate a new Carfax report. When sold my car recently at Auto-nation they took a Carfax report and showed me. The car was in an acc | Read Full Review
8/12/2021 12:00:00 AM | Google
★★★★★ Nan Yi
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8/5/2021 12:00:00 AM | Google
★★★★★ Estela Garcia
Cristian in the parts department was extremely helpful! After calling 4 local dealerships with no help and long hold times. The best was saved for last, Cristian was prompt, asked all the questions to get the part I needed for my volkswagen. Thank you for a smooth transaction! | Read Full Review
7/28/2021 12:00:00 AM | Google
★★★★★ German Lopez
Went in just to check out the new Taos and test drive it but an hour later drove off with one. Josh W. was very helpful and explained to me the whole process, this was my first new vehicle purchase and he guided through the whole process and all in one hour. Im extremely happy with my new Taos and I definitely recommend Archer and se | Read Full Review
7/12/2021 12:00:00 AM | Google
★★★★★ Berwick Moore
Very disappointed with service.. Went to get a oil change and they didn’t even wash my car, I bought my vehicle in March.. Never got a curtesy call or anything.. Not the way business is done.. Don’t recommend ?????? | Read Full Review
7/11/2021 12:00:00 AM | Google
★★★★★ Mark Farley
We just purchased a used 2011 VW JSW TDI. Our salesperson was Habib and he did a marvelous job and he sealed the deal for us. We love our new (to us) car. Habib made sure the car was detailed, filled with fuel, all of the issues we discussed remedied and we could not be happier. He stayed in touch via text daily as we could not ge | Read Full Review
7/10/2021 12:00:00 AM | Google
★★★★★ MdB
The servicing department in this place is a scam. They try and over-charge, massively, for everything unless you show some knowledge of what they are talking about and then their price magically drops. Someone at corporate level needs to get control of it. | Read Full Review
6/27/2021 12:00:00 AM | Google
★★★★★ Viv
I took a 2011 Jetta in Feb, after Archer VW’s diagnosis, I got a bill of over $5500. I asked what the current issue was with the car as I couldn’t afford it. Turns out it was the fuel line but they thought to send me a huge bill to cover other “recommended” repairs and told me all these weren’t covered under the warranty. In June, ca | Read Full Review
6/25/2021 12:00:00 AM | Google
★★★★★ Viv
I took a 2011 Jetta in March, after Archer VW’s diagnosis, I got a bill of over $5500. I asked what the current issue was with the car as I couldn’t afford it. Turns out it was only the fuel line but they thought to send me a huge bill to cover other “recommended” repairs. Months later, called them to see if I could drive in to check | Read Full Review
6/24/2021 12:00:00 AM | Google
★★★★★ Carlos Solis
Had a wonderful experience purchasing my now 2013 Passat TDI. Wanted a car that gave me great mileage and this one was perfect, Habib Benkirane was the salesman helping me and I had a great experience with him, because he never hovered around me while I looked at vehicles. He showed me about 4-5 cars but nothing compared to the one I | Read Full Review
6/10/2021 12:00:00 AM | Google
★★★★★ Richard Windslow
Bought a used car from them. Come to find that they did not provide me with the key for the lug nuts. Got a flat tire so cannot take the wheel off. They will not provide me with a key, but rather want me to drive in to them to get them removed. When I say I cannot drive in due to the flat, they want me to get towed in. Very frustrati | Read Full Review
6/7/2021 12:00:00 AM | Google
★★★★★ E.L. C.
Days later they still have a Silverado falsely listed on TrueCar as 35,000 miles when the Carfax shows the mileage has been altered and is really 75,000 milages... Someone needs to report them so they can be charged a $43,000 fine! This is not innocent I've already informed them!!! They're hoping that someone doesn't pay attention an | Read Full Review
5/26/2021 12:00:00 AM | Google
★★★★★ John Parson
Edward was very nice, helped me when I got there and gave me his cell number told me to call him anytime, he said he came with the purchase of the vehicle if I needed anything to call him, great guy and very great place would buy here again | Read Full Review
5/9/2021 12:00:00 AM | Google
★★★★★ Magen Weisheit
This was the easiest car purchase I've ever experienced. I did everything via text on breaks at work. Chris H. ensured the experience was so easy and seamless. I will definitely come back! I love my new Atlas! | Read Full Review
5/7/2021 12:00:00 AM | Google
★★★★★ Hoisi House
I gotta to give it to Chris Hernandez. He went above and beyond to get us our new VW Atlas. I was texting him daily with questions and he helped us every step of the way. Even came in on his day off to make sure we were taken care of. If you’re wanting a VW, go see Chris Hernandez at Archer VW. | Read Full Review
5/6/2021 12:00:00 AM | Google
★★★★★ Wendy Castellanos
This is a great place to buy a car! We drove four hours from South Texas to get to Houston. We bought the most beautiful car that day, after seeing it on their website. The sales staff was great, even sending us extra photos when we requested them before traveling to the dealer. We had the pleasure of talking to the sales manager, wh | Read Full Review
5/6/2021 12:00:00 AM | Google
★★★★★ Gabrielle Johnson
MUST Go here ! I been taken care of by uncle RICO ! never had any issues and he gives you the best deals hands down! Can’t miss it !. I will be recommending this place and him ?? | Read Full Review
4/27/2021 12:00:00 AM | Google
★★★★★ Gaius Casas
Best car buying experience I have ever had. My sales consultant Chris Hernandez, was amazing in helping me find the right vehicle that matched my current needs and budget. It was a completely hassle free experience. I would recommend this dealership to all my colleagues, friends and family. Wish everyone’s car buying experience could | Read Full Review
4/26/2021 12:00:00 AM | Google
★★★★★ Magda. Lena
The “Service department” is horrible. They have no idea what they are doing. I came in to purchase a tire, placed the order and they told me it would be in by two days. I got back in three days because I never received a call, the person I am speaking with tells me they never received the order; I show them my receipt ?? and they look | Read Full Review
4/26/2021 12:00:00 AM | Google
★★★★★ Mayson Planck
We went to Archer because it is a Costco Auto dealership. The Costco program didn't really help much - it gave a slight discount on a used car and nothing on a new car. The salesman was nice and did try to help us make a deal. The problem was that Archer admittedly didn't want to sell us the used car because they were about to raise | Read Full Review
4/18/2021 12:00:00 AM | Google
★★★★★ Cameron Johnson
We bought the car during the beginning of the pandemic, March/April of 2020. The worked remotely with us to hash hill out most of the details as we lived out of town. They were quick to follow up on correspondence. Update: 1 year later my car window tint wouldn’t pass inspection so I reached out, expecting to be told sorry nothing | Read Full Review
4/15/2021 12:00:00 AM | Google
★★★★★ Altaf Rupani
I would not give them ANY star if i had choice. These lying cheating people don't deserve a single star. Worst sales customer service. | Read Full Review
4/9/2021 12:00:00 AM | Google
★★★★★ Peter Cheung
Very pleasant car buying experience with Carlos and Patrick. No pressure. Transparent. Fair. Way better experience than another dealership I visited earlier. Highly recommend. Very happy to buy a vehicle from Archer VW. | Read Full Review
4/4/2021 12:00:00 AM | Google
★★★★★ Ben Gagne
I brought my 2016 golf in for an oil change and some parts that were recalled in the fuel system. The steering column was defective also. When I finally get my car back it was still not working properly. The gas gauge is still off. Of the middle vents on the dash, the one on the left had its directional control broken off. Whom ever | Read Full Review
3/27/2021 12:00:00 AM | Google
★★★★★ B L
Wanted to buy a VW and send them a request through the webs site . A sales rep responded after a while but never followed up with me . Purchased at another VW Dealership | Read Full Review
3/25/2021 12:00:00 AM | Google
★★★★★ Tom White
The people at Archer do a great job. Especially Corona. | Read Full Review
3/22/2021 12:00:00 AM | Google
★★★★★ George Boudreaux
Great car buying experience. | Read Full Review
3/12/2021 12:00:00 AM | Google
★★★★★ Alex p
I had solid experience at Archer Volkswagen. Ask for Josh and you will have a low pressure experience. I got an impressive trade in offer and they worked to get me a deal I felt ecstatic with. | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ Roxana Franco
It is the third car that we bought from the same location and the same sales agent Chris Hernandez, excellent customer service, they do not pressure you when choosing your car and most importantly they do not have you waiting a whole day to make a purchase! in Archer it is only 1, 2, 3 and voila you leave driving any vehicle My husb | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ Roberto Torres
Worst service department in the area, avoid it if you can. | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ J Mann
Brought car in for service and they damaged my fuel pump hose causing me to have a fuel leak. No one wanted to take responsibility and now I have a major expense, hassle and non operable vehicle | Read Full Review
3/2/2021 12:00:00 AM | Google
★★★★★ Megan Hason
Good price | Read Full Review
2/22/2021 12:00:00 AM | Google
★★★★★ Amber Mills
Peter in the service department always takes excellent care of me & my Jetta. He is an asset to the company ?????????? | Read Full Review
2/10/2021 12:00:00 AM | Google
★★★★★ Alexia Hargrove
Horrible service dept They messed up my brake job and created a mess. They did not even give me a refund Visit Momentum VW | Read Full Review
2/8/2021 12:00:00 AM | Google
★★★★★ Steve Phillips
The price is good, the service is just so so. | Read Full Review
2/5/2021 12:00:00 AM | Google

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