Ancira Volkswagen

★★★★★ pepe enrique (El Pelao)

Thanks for the advises Dianna | Read Full Review

5/26/2022 12:00:00 AM | Google

★★★★★ Reginald Williams

Wasn't there for myself but the service look really helpful from what I saw | Read Full Review

5/26/2022 12:00:00 AM | Google

★★★★★ Dave Gaines

Been going here for many years and always had great service. | Read Full Review

5/21/2022 12:00:00 AM | Google

★★★★★ Edison Coronado

Amazing! What a great group!! I looked for a VW all over Texas, the only dealer that had a sales person call me back. My wife and I came in with our dogs, seamless purchase with financing. Thank you!! | Read Full Review

5/20/2022 12:00:00 AM | Google

★★★★★ jennifer silva

I just want to thank Stephanie Sanchez again, I just bought another vehicle and once again she helped me out! She is the best, if you need a vehicle she’s the person to go too! Thank you Stephanie for all your help and everything you have done! I want to take the time and thank Stephanie Donato (Sales Representative) for everything, | Read Full Review

5/20/2022 12:00:00 AM | Google

★★★★★ GORGINO

I appreciate the time y’all took at your place to fix my problem a lady named Andrea in service dep. was fenomenal very kind and the guys next to her very nice. Thank y’all so much!!!! | Read Full Review

5/13/2022 12:00:00 AM | Google

★★★★★ Javier Hidalgo

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5/12/2022 12:00:00 AM | Google

★★★★★ David Kolar

Went in for a simple state inspection. It was the usual prompt service with little wait time. They even washed the vehicle which hadn't been washed in over a month. | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Kevin Horst

I initially did have some complaints about my car buying experience here due to misleading information but after it was brought to light to Carl Carper the general manager he quickly took care of the situation and made things right which was encouraging and appreciated. Carl thank you for your quick response and action to take care o | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ diana deras

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5/8/2022 12:00:00 AM | Google

★★★★★ J Joseph

Thank you to Ariel my advisor and the mechanic who worked on my 17 GTI replacing my water-pump. I’m so pleased with the work done and the time it took to finish. I’ll come back for service here again. Y’all take care of your customers and it shows. Appreciate the customer service and friendly atmosphere. ?? | Read Full Review

5/6/2022 12:00:00 AM | Google

★★★★★ Evelyn Saunders-Webb

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5/5/2022 12:00:00 AM | Google

★★★★★ Mayra Porras

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5/5/2022 12:00:00 AM | Google

★★★★★ Raul Garza

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5/3/2022 12:00:00 AM | Google

★★★★★ skulloss Coss

Always great, never have something negative to say and always on point. | Read Full Review

4/29/2022 12:00:00 AM | Google

★★★★★ Kevin Horst

I felt misled by the whole experience purchasing a vehicle here. The person I was working with initially made it sound as though I was getting a deal because the used car I was purchasing happen to have a low jack “installed” on it and proceeded to tell me all the great things about it. Sounded good enough. It wasn’t until I went bac | Read Full Review

4/26/2022 12:00:00 AM | Google

★★★★★ Ofelia Quilantan

Love taking my Volkswagen Atlas to the dealer. They are so friendly, professional and fast when it comes to servicing my vehicle. Thank you for always providing excellent customer service with a smile! Shout out to Andrea at the Ancira Volkswagen off Bandera. She was my advisor recently. She’s the bees knees! | Read Full Review

4/23/2022 12:00:00 AM | Google

★★★★★ Miranda Martinez

We live almost 5 hours away from this VW dealership, but let me tell you, the drive is worth it! Chris Brown and the rest of the team there are awesome! Chris is extremely professional, and knowing we had a long drive back home he was very respectful of our time. If you are looking for your next vehicle, I highly recommend coming he | Read Full Review

4/22/2022 12:00:00 AM | Google

★★★★★ Naquawn Lee

Chris Brown is amazing and a manager named Carl was amazing if you need anything done the right way ask for them, but the wait time was ridiculous we got there at 10 30 and didn't leave till 4 30 I won't say his name but our salesman took our pre approval and added warranties that only Ancira provided to benefit himself and the comp | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Anthony Mascorro

Derrick was very friendly and professional! | Read Full Review

4/20/2022 12:00:00 AM | Google

★★★★★ Francisco Villanueva

Good | Read Full Review

4/20/2022 12:00:00 AM | Google

★★★★★ Raymond Garcia

Joe Gonzalez at the parts department was the best parts guy I’ve dealt with in 10 years went above and beyond to order some parts for me! Now I know where to come for all my VK parts! | Read Full Review

4/16/2022 12:00:00 AM | Google

★★★★★ robert prentiss

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4/14/2022 12:00:00 AM | Google

★★★★★ Eduardo Pedraja

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4/12/2022 12:00:00 AM | Google

★★★★★ Vipin Kurian K

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4/7/2022 12:00:00 AM | Google

★★★★★ Jayne Bodmann

After a terrible experience at Volkswagen of Alamo Heights, I drove an extra 30 minutes to this dealership to get my car taken care of. Abraham and the rest of the staff are amazing. I appreciate the daily communication and the attention to detail that the provided to both my Volkswagens. I'll drive the extra miles next time becau | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Kaitlyn Angeles

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4/7/2022 12:00:00 AM | Google

★★★★★ SYLVIA CEPEDA

Professional employees & helpful | Read Full Review

4/6/2022 12:00:00 AM | Google

★★★★★ Ricky Marshall

UPDATED: Derrick is awesome let's make that clear. However, 2 hour oil changes are painful and God forbid anything else is needed. I only put up with this place for my service records sake. RESPONSE: My name is Ricky Marshall. Derrick Mercer is your employee in which I was complimenting. Yes, I scheduled an appt for 03/31/2022 @ 9a | Read Full Review

4/5/2022 12:00:00 AM | Google

★★★★★ Becky Bobadilla

Julie Flores and the rest team were incredible! She was in contact with me every step of the way including a few days after we purchased our 4Runner to see if we needed anything. As it turned out the 12V plugs weren't working so we took it in and the sevice department fixed the issue within an hour. I absolutely will be a returning c | Read Full Review

4/4/2022 12:00:00 AM | Google

★★★★★ Ricky Marshall

Dereck is awesome let's make that clear. However, 2 hour oil changes are painful and God forbid anything else is needed. I only put up with this place for my service records sake. | Read Full Review

4/1/2022 12:00:00 AM | Google

★★★★★ Reynaldo Sosa

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3/31/2022 12:00:00 AM | Google

★★★★★ Raphael Lopez

Worst customer experience ever! Recommend that you avoid this dealer at all cost! Had an appointment to test drive a used car and after driving two hours, found out that they had sold the car! The response from the manager was “And, so what?” If I could give them zero stars I would ?????? | Read Full Review

3/27/2022 12:00:00 AM | Google

★★★★★ Gabe Chavez

Stephanie and Carl are too amazing!!!!!!!!! | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Christy Ratliffe

Fast, friendly service. I brought my Tiguan for scheduled service. I dropped off in the morning and was able to pick up around lunchtime. The folks in service were wonderful. Also, had a wonderful car buying experience last year. Tom, Stephanie and Julie were so helpful and made everything easy. The finance dept was great and took t | Read Full Review

3/24/2022 12:00:00 AM | Google

★★★★★ Jennifer Senkowsky

I had a fantastic experience at Ancira Volks Wagon! Derrick in the service department has been a pleasure to work with over the past few months. He is forward, honest, and extremely helpful. When I was considering trading in my current vehicle for something more accommodating for my family, he pointed me to Jade. Jade is THE best sal | Read Full Review

3/24/2022 12:00:00 AM | Google

★★★★★ Franchette Dyer

Great customer service and experience | Read Full Review

3/21/2022 12:00:00 AM | Google

★★★★★ Ross Elliott

Craig and the team over at Ancira were professional and great to work with. Buying from Ancira was the easiest and most pleasant time I've had car shopping. | Read Full Review

3/17/2022 12:00:00 AM | Google

★★★★★ Youlan Bribach

My family received the high standards of services from Ancira Wolkswagen of San Antonio. We really appreciate their work. | Read Full Review

3/17/2022 12:00:00 AM | Google

★★★★★ Aaron Tissot

Great, fast and detailed service! Bryan was super helpful and friendly. They provided text updates and kept me in the loop from drop off to pickup. They make servicing our adventurevagen a breeze. Thank you!!! | Read Full Review

3/15/2022 12:00:00 AM | Google

★★★★★ Brandi Sanders

Stephanie was amazing from the moment I drove onto the lot searching for a new car. She listened to what I wanted and got me a great deal within my budget. I will recommend her to anyone who is looking for a new car. She was very welcoming and made my move to Texas seamless as I stressed over buying a vehicle. Thanks Stephanie!!! | Read Full Review

3/9/2022 12:00:00 AM | Google

★★★★★ Metal Freak

Awesome place to buy a vehicle and get work done on your vehicle like oil change and such. They work fast and are very reliable!! I highly recommend to buy a vehicle here. They will be very honest with you | Read Full Review

3/5/2022 12:00:00 AM | Google

★★★★★ Jenniffer Silva

Craig was exceptional, he deserves a raise. He didn’t make me feel rushed or pressured into buying anything, and I still walked out with my dream car :) | Read Full Review

3/2/2022 12:00:00 AM | Google

★★★★★ Ted Dips

Car servicing and repair at this volkswagen center has given me the best assurance of safety and confidence in driving my car ! Because not only do personel look at your concerns but they review the totality of the car's condition and inform you of the car's overall performance .Kudos to the technician's and especially to Bryan who f | Read Full Review

2/26/2022 12:00:00 AM | Google

★★★★★ Fred Hudson

Professional, courteous, kind. Can't ask for more!! | Read Full Review

2/25/2022 12:00:00 AM | Google

★★★★★ Fernando Saenz

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2/19/2022 12:00:00 AM | Google

★★★★★ Albert Cantu

This is our second vehicle that we've purchased here. The sales and Service departments are outstanding. Now, Mike Y. with financing has always come through for us. He's a straight shooter and upfront with all the numbers. If your in the market to purchase a VW, you have to come down to Ancira VW and hook yourselves up with a great t | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Shonna Mess

I have wonderful experiences with this dealership. I do however think sometimes they’re like other dealers where they try to make up stuff just for you to pay money to get it fixed there lol. I can say that they are SUPER slow when doing the work, ESPECIALLY when it calls for a diagnostic. That’s why I’m giving them a 4 and not a fiv | Read Full Review

2/12/2022 12:00:00 AM | Google

★★★★★ B Sulz

I have had some reoccurring issues with my atlas but the Ancira vw team has gone above and beyond showing the safety of my family is top priority. Between quick service and transparent conversations to letting me borrow a car, this dealership has ABSOLUTELY exceeded my expectations of service! | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ Jay Eagle

Update: needed some service work done before a vacation, oil change and tire rotation. Service was faster than usual, BUT my car is telling me overdue for Service, they did not reset this. 2 of my tires were 30psi and other 2 23psi (supposed to be 36psi) which means I had take the time to fix. Thank you discount tire!! Will not | Read Full Review

2/9/2022 12:00:00 AM | Google

★★★★★ Sarah Saenz

Thanks to Joe Mejia, we had a great experience | Read Full Review

2/2/2022 12:00:00 AM | Google

★★★★★ wade40808

Took my car for service. Derrick Mercer will treat you right. He was a HUGE help in my situation and am more than thankful. If you have to go to a VW dealership for service go to ancira and ask for Derrick. Good dude all around. | Read Full Review

1/29/2022 12:00:00 AM | Google

★★★★★ Ben Gallentine

Pleasant experience! Ariel was timely with updating me on the status of my service. Pricing was upfront and transparent and the detailing I purchased turned out better than anticipated! I will certainly return for future services. | Read Full Review

1/29/2022 12:00:00 AM | Google

★★★★★ Jimmy Miller

Over all great job. An hour behind schedule but not a major inconvenience. Maintenance tech texting findings & recommendations is a nice feature but a bit confusing (got the 100k service with oil change and the tech recommended oil change on text, also had recommendations without reasons why). Had to call service rep for clarificatio | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ ED Mehrmann

Chris in Sales is excellent. Sales Manager Chris is a excellent Manager also. I highly recommend this dealership. They are upfront and honest. | Read Full Review

1/22/2022 12:00:00 AM | Google

★★★★★ Alvaro Saavedra

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1/20/2022 12:00:00 AM | Google

★★★★★ Eneida Calderon

They do not tip their uber/lyft drivers. So what they do since they are probably low on rental/loaner vehicles they opt to get customers a lyft/uber ride. Yeah, yeah tip is optional but you would think that a dealership like this one would appreciate the help and service. I called their service desk and they said corporate is in ch | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ Eneida Calderon

They do not tip their uber/lyft drivers. So what they do since they are probably low on rental/loaner vehicles they opt to get customers a lyft/uber ride. Yeah, yeah tip is optional but you would think that a dealership like this one would appreciate the help and service. I called their service desk and they said corporate is in ch | Read Full Review

1/16/2022 12:00:00 AM | Google

★★★★★ Val Perez

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1/12/2022 12:00:00 AM | Google

★★★★★ Gabrielle Pacheco

Ancira Volkswagen is an amazing place to purchase from; no games with haggling they are just straight forward and really went above and beyond to make sure we were happy and content with our purchase. Whole process was quick and painless, compared to our past car purchases. Marc Peterson was so thorough and kept us in the loop for ev | Read Full Review

1/11/2022 12:00:00 AM | Google

★★★★★ Jc Fabela

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1/7/2022 12:00:00 AM | Google

★★★★★ Jose Cordero

Decepcionado por el servicio desde que compré mi wv cc, llleve mi carro ,ancira bandera, varias veces, pero la última vez tardaron más de una semana en arreglar y aparte desapareció un par de lentes Ray ban ,triste pensé que eran de confianza ?? | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Sarah De Leon

What an amazing experience. I went in and met with Jade McDaniel, who I highly recommend. He was such a delight! I didn't feel pressured at all. He was so knowledgeable and provided answers to questions I didn't even think to ask. We test drove several cars and he went above and beyond to help make my experience a positive one. I cou | Read Full Review

1/4/2022 12:00:00 AM | Google

★★★★★ R Guerrero

Do you enjoy deceptive sales practices and horrible customer service? If so, Ancira Volkswagen is the perfect choice for your next vehicle. Finance Advisor Mike Rosas, Product Specialist Marc Petersen, and Sales Manager Thomas Pence have yet to respond to my numerous inquiries over the past nine-months as to why they were deceptive | Read Full Review

1/4/2022 12:00:00 AM | Google

★★★★★ Madison Wood

Craig was amazing to work with. Very kind! Never felt pressure from him to buy a vehicle. As we waited for financing he came over and waited with us. Great experience with Ancira Volkswagen. | Read Full Review

12/31/2021 12:00:00 AM | Google

★★★★★ Ohannes Komorian

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12/30/2021 12:00:00 AM | Google

★★★★★ Johnny

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12/29/2021 12:00:00 AM | Google

★★★★★ Ruby L

Julie is amazing, she helped us get in the car we wanted with a price we could afford. The whole process was easy and quite fast we went on a Sunday. Everyone was very professional and helpful. thank you | Read Full Review

12/20/2021 12:00:00 AM | Google

★★★★★ Mariana Baxter

During my car hunt, I was looking to purchase a cheap Spark from Reliance Chevrolet; however a guy named David-using his personal email and personal phone number- decided he was going add add 2k on top of the Spark sticker price due to the alleged “chip” shortage. I was also working with Jose -an Ancia Volkswagen sales rep. Jose go | Read Full Review

12/20/2021 12:00:00 AM | Google

★★★★★ Javier Ruiz

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12/16/2021 12:00:00 AM | Google

★★★★★ Antonio Monge-Vargas

If you want to have a pleasant experience purchasing or leasing a new VW the wonderful folks at Ancira Volkswagen of San Antonio at Bandera Road will exceed your expectations. From personal experience I highly recommend Stephanie Sanchez, our salesperson, who was very courteous, very professional, answered our every question, showed | Read Full Review

12/15/2021 12:00:00 AM | Google

★★★★★ Katlyn Williams

I had to take my Tiguan in after another shop screwed up and wouldn’t fix it, and Andrea was super helpful and kind! She didn’t make me feel stupid at all, and worked with my insurance to make sure I left in good shape! | Read Full Review

12/11/2021 12:00:00 AM | Google

★★★★★ Miguel

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12/8/2021 12:00:00 AM | Google

★★★★★ Christian Crawford

Awesome customer service! And they don’t try to milk you for more and more unnecessary services. Abraham is the man! | Read Full Review

12/4/2021 12:00:00 AM | Google

★★★★★ Dulce Eggleston

4 stars because price is great but customer service comes with a shock value. I went to Ancira VW yesterday(Friday) because I loved getting my Jetta serviced there so I figured why not upgrade with their sales dept- they're #1, right? I went in, looked at the car I wanted, and talked numbers with Stephanie. When I asked if I could ge | Read Full Review

12/4/2021 12:00:00 AM | Google

★★★★★ Noelle Lewis

Customer service is really awesome here. | Read Full Review

12/3/2021 12:00:00 AM | Google

★★★★★ Jimmie Criollo Jr

Horrible horrible service damaged our rim changing out tire and still has not fixed! Also did not fix wipers but put on invoice that it was done . Horrible service all around! | Read Full Review

11/27/2021 12:00:00 AM | Google

★★★★★ Wajih Rehman

Been taking my VW Atlas to Ancira service department for past 2 years and Abraham has been my guy. He is amazing always took great care of me and my family. Always set me up with the best deal. | Read Full Review

11/23/2021 12:00:00 AM | Google

★★★★★ Rebekah Holder

These guys did an awesome job doing the maintenance on my vehicle! Super nice, efficient and detailed ! Both my car and I are 100% satisfied and happy ?? | Read Full Review

11/22/2021 12:00:00 AM | Google

★★★★★ Erin Hall

Mark Tovar is a super nice guy, very honest and straightforward. Would recommend him to anyone looking to buy a VW. | Read Full Review

11/20/2021 12:00:00 AM | Google

★★★★★ Dr. Tim Kretzschmar

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11/18/2021 12:00:00 AM | Google

★★★★★ Beth Monahan

Great work! | Read Full Review

11/15/2021 12:00:00 AM | Google

★★★★★ Rebekah Holder

Had a tire issue and these guys fixed my problem fast! They took care of my car and were super nice and professional! I can't say enough nice things about them! | Read Full Review

11/9/2021 12:00:00 AM | Google

★★★★★ Alejandra Garza

Just bought a 2020 SEL premium Jetta. I cannot be more happy with my purchase. Make sure to ask for Mark he was very patient and knowledgeable. He made the whole process so much easier | Read Full Review

11/9/2021 12:00:00 AM | Google

★★★★★ Angel Madrid

The customer service is excellent!! This is the best service department I have ever encountered, they are friendly, honest, and take their time to understand what needs to be done with your vehicle. They give you a time window when your car will be ready but will also call you when its ready. They understand the importance of your | Read Full Review

11/5/2021 12:00:00 AM | Google

★★★★★ Mike Drexel

Very knowledgeable service team. Took great care of my car, respectful of my time and kept me informed. This is the place to go for VW service in San Antonio!!! | Read Full Review

11/4/2021 12:00:00 AM | Google

★★★★★ emilia coronado

Great customer service. Everyone was friendly and helpful with even minor details. Craig Lexvold went above and beyond to help me. | Read Full Review

11/3/2021 12:00:00 AM | Google

★★★★★ Eri Elle

I went to this dealership with my sister and it was one of the worst customer service experiences I have had. Julie Flores was the one who had assisted us. She was rude, unhelpful, and clearly had some misconceptions of my sister and I. My sister was ready to buy a car, but this dealership did not seem to want her business. If I coul | Read Full Review

10/31/2021 12:00:00 AM | Google

★★★★★ Jenie Granado

If I could give no stars I would. Very bad experience at this dealership. Julie Flores was the sales person that attended me. She was rude and unprofessional. Acted like she didn’t want to help me out and I was wasting HER time. I am ready to purchase a vehicle but the dealership didn’t want my business. The manager didn’t even try t | Read Full Review

10/31/2021 12:00:00 AM | Google

★★★★★ Onnikka Usand-Nash

Jade and Marc were absolutely outstanding. I appreciate the time and effort they put in with me making my new vehicle purchase effortless! Jade even drove my new vehicle to my home for me to keep me from making multiple trips. Marc and Jade have even reached out to me since having the vehicle a week to answer any questions I may have | Read Full Review

10/29/2021 12:00:00 AM | Google

★★★★★ Jimmy biddy Bidianos

The people that work here where nice. Great place to get a car | Read Full Review

10/27/2021 12:00:00 AM | Google

★★★★★ Nick Bautizta

I wanted to purchase a newer vehicle for my wife. I found what I was looking for at Ancira Volkswagen of San Antonio. I emailed them and they had the vehicle ready for me to look at and test drive when I arrived. Stephanie D. answered all my questions and went above and beyond to help the transaction go smoothly! They even helped me | Read Full Review

10/25/2021 12:00:00 AM | Google

★★★★★ Abel Reyes

All employees I came in contact with greeted me with a smile. | Read Full Review

10/25/2021 12:00:00 AM | Google

★★★★★ Rodney Gomez

We purchased a new Atlas with every bell and whistle, the car went in for repair and had to be returned twice for poor workmanship. The service manager is a great person but the sub-par work that is delivered hinders the ability to refer the service department because their is no integrity to what is delivered. | Read Full Review

10/23/2021 12:00:00 AM | Google

★★★★★ RENE LOPEZ

I WAS SEEN PRETTY QUICK, AND ONE PARTNER SAID I'LL GET IT STARTED, BEFORE I KNEW IT, I WAS OUTTA THERE IN 30 MINUTES HALLELUJAH!!! GO TEAM ANCIRA GO!!! | Read Full Review

10/21/2021 12:00:00 AM | Google

★★★★★ Dinesh

Kudos to Jade McDaniel !!! He is genius as he knows very well about his product and answered all my queries during my recent SUV deal.Jade was extremely helpful and knowledgable. He worked relentlessly without being pushy, and I appreciated that immensely. I will surely recommend Jade to my friends and family, Thank you Jade for your | Read Full Review

10/21/2021 12:00:00 AM | Cars.com

★★★★★ Sheila Flores

Just wanted to thank Derrick in the service department! I came to him with a few service issues for both of my VW cars and he cheerfully kept me up to date on each step of the progress. Thank you! | Read Full Review

10/20/2021 12:00:00 AM | Google

★★★★★ Mega 94.3

I love going to this dealership, they have excellent customer service, Andrea helped us a lot, we went to service our VW Tiguan and they even washed it, they are highly recommended! | Read Full Review

10/15/2021 12:00:00 AM | Google

★★★★★ SneakRumble 84

I went in just to get a new battery because my car wouldn't start and decided to get my oil change done as well, and Derek was super nice and helpful and he came and told me there were a few other problems with my Tiguan and he went above and beyond to help out and told me it was under extended warranty and got me into a loaner car a | Read Full Review

10/10/2021 12:00:00 AM | Google

★★★★★ Miriam Barrera

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10/7/2021 12:00:00 AM | Google

★★★★★ Joseph Tovar

I went in for an alignment that costed me almost $150 and the issue was not taken care of as well as my schedule date had to be rescheduled due to incompetence of letting the customers know that certain equipment was down and not working. End result drove 20 minutes to my appointment just for them to tell me they can't even take my c | Read Full Review

10/6/2021 12:00:00 AM | Google

★★★★★ gerardo rodriguez

Very nice place, everyone is friendly and will help you. Very easy to do business with. Everyone is patient and allows you to test drive any vehicle you're interested in. | Read Full Review

10/3/2021 12:00:00 AM | Google

★★★★★ Tyler Richards

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10/2/2021 12:00:00 AM | Google

★★★★★ carlo guadagno

we bought a new car there, alot of misleading or right out lies. felt alot of pressure by their finance person who was just not being truthful, very manipulating. very selfish. we wish we had not bought a car here | Read Full Review

10/2/2021 12:00:00 AM | Google

★★★★★ F M

Great sales experience. Mostly good finance one. | Read Full Review

10/1/2021 12:00:00 AM | Google

★★★★★ Kevin Gonzalez

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10/1/2021 12:00:00 AM | Google

★★★★★ David R Garza

The Service advisor Ariel is reliable, friendly, and well versed in the needs of VW' and his customers. | Read Full Review

9/28/2021 12:00:00 AM | Google

★★★★★ amos diaz

After getting second opinion from a different mechanic.. seeing along side the second opinion mech. I could see that none of the parts that iPac recommended did not need to be changed and all it needed was to put more coolant in radiator . I almost like other Nissan owners could have been ripped off several hundred dollars .. There | Read Full Review

9/28/2021 12:00:00 AM | Google

★★★★★ Susan Vollmer

I went to car dealership. I was told everyone wears a mask. Only one person had a mask on and customers did not wear a mask. Do not go here if u at high risk | Read Full Review

9/28/2021 12:00:00 AM | Google

★★★★★ Stig Callahan

The service department was top notch. Mr Diaz took care of me and even though my vehicle had multiple problems, he got my vehicle fixed quickly. Thanks Abraham, thanks Ancira VW!! | Read Full Review

9/24/2021 12:00:00 AM | Google

★★★★★ Crystal Marie

I got a 2019 preowned Jetta and about a day later I called them to let them know a yellow indicator light with an exclamation point would pop up and go away after awhile. I called service parts and a man told me i was just driving and parking the car wrong. A little over two months later my whole car wouldn’t start up until I got a j | Read Full Review

9/20/2021 12:00:00 AM | Google

★★★★★ Marina Cardenas

Fast service,Ariel is a good worker,I have him for my 2005 bettle ,2011 jetta and now for my Tiguan 2021,he gave a good service to my cars,he tolme everything I need for my car,good service | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Carlos Rodríguez

I took my car to service, great service, nice shop, the advisor Ariel was awesome, the car was ready on time. ?? It would be nicer if the cashier would've accept payments with the phone like apple pay, G-pay, or Samsung pay. | Read Full Review

9/14/2021 12:00:00 AM | Google

★★★★★ Daniel Yelacic

The Ancira service team is excellent. No matter who handles my issue, they always accommodate my requests. They are very Customerservice focused. It started with my sale in 2018, it was the best car purchase experience I have ever received. Thanks Ancira! | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ Alejandra Gonzalez

Went Friday morning with an appointment set up and had to wait 2 hours for an oil change. Saturday morning while traveling home the light for my tire pressure came on. Monday morning the battery died. According to them Friday morning they had checked the whole car to check if everything was good and they said it was. After my Friday | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ David Hira

Ancira's service department has again exceeded our expectations. Great customer service, lower prices than I found at a VW dealership in another city, knowledgeable people that want to HELP YOU and not "sell you". Very happy. | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Phillip Lowe

Stephanie was amazing from the start. She had pulled the vehicle to the front of the building and made it very easy to test drive. Along the buying process she did not pressure me or try to up sale me and items I declined. I can in per-approved with a auto loan quote from USAA and they managed to get me a lower rate with capital one. | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Ken Reynolds

My last visit to Ancira VW was for a required state inspection. As usual I was more than happy with their professional and courteous treatment. Karissa handled my issue from start to finish with utmost care. I didn’t have to wait long and am more than satisfied with Ancira Vw and the service personnel. | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Katherine Gutierrez

Had a very smooth and hassle free experience at Ancira Volkswagen of San Antonio. Jade McDaniel our sales representative was very helpful in getting us into the vehicle that we wanted, Michael Young in the finance department explained throughly and answered any questions that we had regarding the finance aspect of the transaction. Bo | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Melissa Beckett

I normally do not take time to review bad service, I just don't go back. If I could choose zero stars I would. Unfortunately, our experience at Ancira VW was absolutely awful. It all started online where I chose a vehicle, was sent pictures of it and made an appointment to go see it. I was selling my first Atlas and literally Ubering | Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ Darrell Coffee

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9/4/2021 12:00:00 AM | Google

★★★★★ Luis Herrera

Really great service!!! Super easy and convenient!!! No gimmicks and the whole process was straight forward the way buying a car should be, no complaints. Miguel are sells rep was over the top amazing! If ever in the market for another Volkswagen will definitely be looking to do business with Ancira Volkswagen wagon S.A. | Read Full Review

8/30/2021 12:00:00 AM | Google

★★★★★ Renae Rogers

Our sales agent, Marc Petersen was amazing. We came in, told him what we were there for, what we wanted... and as you can see, we got it for the price we wanted. Was not a stressful haggle "Let me make you a deal friend..." pushy experience. Highly recommend! | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ chelsi andrews

Quick in and out! Great work! | Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ E Berens

We took my son's 2014 Jetta to have service done because it would start but has a rough idle and will stall. Service tech stated that the intake manifold failed and would need to be replaced along with the system de-carboned for over $1600. I Googled the symptoms and there was a Youtube that suggests changing the Camshaft adjuster ma | Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Roger Garcia

Awesome Customer service, the service department goes far and beyond to help customers with vehicle issues never any hassle! Best VW customer service in South Texas. | Read Full Review

8/20/2021 12:00:00 AM | Google

★★★★★ Eric Estrada

Great prices online. $3K in fees for "accessories" that they didn't include in the online postings and that wasn't mentioned until after they run your credit, you do the test drive, etc. Exactly the reason to avoid car dealerships. | Read Full Review

8/20/2021 12:00:00 AM | Google

★★★★★ Melissa Martinez

I want to start out by saying I've purchased many vehicles in my lifetime. I have plenty of friends who work, manage and own well- known dealerships in San Antonio. I've owned luxury vehicles and would buy Range Rovers from the Cavender dealership. I wanted to downsize vehicles and finances since I'm paying for college tuition for my | Read Full Review

8/19/2021 12:00:00 AM | Google

★★★★★ Marylou Gonzales

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8/16/2021 12:00:00 AM | Google

★★★★★ Fay Penning

A s always, Ariel Hernandez provides service that is above and beyond. First, I am always greeted with a smile no matter how busy the department seems to be. Second, he explains with detail how he will proceed. I then get a list of items he recommends they work on with an estimate of the cost (which is usually spot on with the final | Read Full Review

8/16/2021 12:00:00 AM | Google

★★★★★ Jim Finn

Jose was great! I asked after what I wanted and he found me some options, didn't try to upsell or pressure me, and we were in-and-out in a couple of hours with a new car. Thanks Jose and the whole team! | Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ Janie Rew

Really great customer service thank you to Abraham Diaz so helpful and understanding | Read Full Review

8/13/2021 12:00:00 AM | Google

★★★★★ Jim and Tammy Weissmann

The Service team at Ancira is one of the best I have been associate with since buying my 1st vehicle in 1985. I now own 2 VWs and Aeriel and the service departement at Ancira VW have been outstanding! Jim W. | Read Full Review

8/13/2021 12:00:00 AM | Google

★★★★★ Marie Engelhardt

I love going to Ancira Volkswagen they take are of you and give the best service. | Read Full Review

8/11/2021 12:00:00 AM | Google

★★★★★ Elizabeth Aguirre

Chris and the Ancira VW finance department did a great job getting me into my absolutely perfect 2021 VW Atlas Cross Sport. | Read Full Review

8/10/2021 12:00:00 AM | Google

★★★★★ Lamar Salinas

Needed a car for two young drivers in the family and Ancira Volkswagen of San Antonio was able to deliver for us. Great car with great safety features for young drivers. The purchasing process from start to finish was seamless and we were in and out very quickly. Highly recommend this location for your car needs! | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Lsoignet 79

This was one of the easiest car purchases I've had. My sales associate Julie was great. She was able to answer all my questions about the car and showed me how to download the app to maximize my driving experience. I appreciate y'all! | Read Full Review

8/8/2021 12:00:00 AM | Google

★★★★★ Brandy Williams

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8/8/2021 12:00:00 AM | Google

★★★★★ brenda christian

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8/6/2021 12:00:00 AM | Google

★★★★★ Aryes Wilshire

My experience at Ancira Volkswagen was great! Mr. Craig was very nice, swift, and professional. He got the business done very fast. I would definitely recommend ancira and would definitely recommend Mr. Craig! | Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ Lupe Serna

I stopped by Ancira VW for my inspection and as always had a great experience! The service is always quick and friendly. I'm assured by their expertise | Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ Admeeda Gonzalez

The staff at Ancira Volkswagen Bandera are courteous, friendly and efficient. Ariel and Andrea have always accommodated me even when I do not have an appointment. It’s always a pleasure to take my car for service. I highly recommend them. | Read Full Review

7/25/2021 12:00:00 AM | Google

★★★★★ Deborah Aguilar

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7/20/2021 12:00:00 AM | Google

★★★★★ Jasmine Mossbarger

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7/17/2021 12:00:00 AM | Google

★★★★★ Deborah Mares-Aguilar

OMG, ANCIRA VOLKSWAGEN was the bomb. They took care of me quick and made me feel special. I had gone to some other dealership and they are nowhere close to this ANCIRA VOLKSWAGEN. I would recommend this ANCIRA VOLKSWAGEN to anyone who wants to get a vehicle. Stephanie, Jay, Mike. THANK YOU SO MUCH. | Read Full Review

7/15/2021 12:00:00 AM | Google

★★★★★ Celeste Duenas

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7/15/2021 12:00:00 AM | Google

★★★★★ Maurizio Gonzalez

Not impressed with the service! I left my ford explore that had several issues and decide to try a VW. Overseas I owned a VW and they are excellent vehicles. The sales department did an outstanding job on getting what I wanted. The first time I took my Atlas for service, it was like bad experience. first it took several minutes fo | Read Full Review

7/1/2021 12:00:00 AM | Google

★★★★★ Bruce Pfrommer

Great customer service the team took great care of me and my vehicle. First class !!! | Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Wend-kuni Yameogo

Really one of the worse experience at this dealership, this sale person is just awful, Mr Herb , is just unprofessional. Bad demeanor, belittling customer. No greeting; him: you came last time; me in my mind : all blacks look the same.(wow) Then when I decide to don’t buy from him , from nowhere he tells me that an other salesman wo | Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Jennifer Neitz

Drove in from Houston to view a specific used vehicle, the salesman Joe was wonderful!! He had the car at the front and ready to go for a test drive... He insisted on driving the car to me and gave us a GC for dinner to boot - best car buying experience I have ever had!!! So happy to have my new baby home! Thank You, Ancira!!! | Read Full Review

6/24/2021 12:00:00 AM | Google

★★★★★ Ana Martinez-Egan

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6/22/2021 12:00:00 AM | Google

★★★★★ reno lopez

Great service..kept in contact throughout process. Good inventory. Thank you to our salesman Chris Brown for excellent customer service. | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ alfa lopez

Worst experience in Sales! I asked to look at a VW Atlas cross sport, and the Salesman, opened a vehicle for me, left it running w me in it, for atleast 20 minutes, and never came back! It was hot, humid, and just a complete waste of time. | Read Full Review

6/19/2021 12:00:00 AM | Google

★★★★★ Luis Garcia

The staff was friendly and very helpful. They even help me save a few bucks, which to me is unheard of when dealing with auto dealers. I do recommend them for future business. Ask for Derrick in the service department. | Read Full Review

6/17/2021 12:00:00 AM | Google

★★★★★ Judith Steubing

Fast, efficient service. | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Vanessa Padilla

Worst service ever! Very rude | Read Full Review

6/14/2021 12:00:00 AM | Google

★★★★★ Jorge Sanchez

Wanted to buy a car, but they are not competitive with vehicle trade-in value. Also, additional options added to vehicle that are not reflective of their online price. | Read Full Review

6/13/2021 12:00:00 AM | Google

★★★★★ April Carrillo

Absolutely the BEST!!!! Five stars across the boards Andrea always go above and beyond when it comes to customer service. I left Alamo heights because of their service and I am glad I did. Andrea and the team always make sure that we are taken care of in a timely manner. I have referred my mom, my aunt and uncle over because of her. | Read Full Review

6/11/2021 12:00:00 AM | Google

★★★★★ zsx zhang

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6/8/2021 12:00:00 AM | Google

★★★★★ Cynthia Webb

Always taken care by Ariel schedule an appointment my car has recall and was given a loaner.Thank you Ariel | Read Full Review

6/8/2021 12:00:00 AM | Google

★★★★★ Rene Rodriguez

Great place | Read Full Review

6/7/2021 12:00:00 AM | Google

★★★★★ Joseph Ballesteros

Amazing experience! Julie Flores was an amazing rep. She helped me and never pressured me and helped me pick the right VW for me. | Read Full Review

6/5/2021 12:00:00 AM | Google

★★★★★ William Christiansen

Excellent service experience. We always bring our car to Ancira. With over 100,000 miles, they provide great service. We are very please to return. We are recognized and welcomed and our car continues to run well. | Read Full Review

6/4/2021 12:00:00 AM | Google

★★★★★ Miranda M

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6/3/2021 12:00:00 AM | Google

★★★★★ Kind Lady

Bought a vehicle from them. | Read Full Review

6/1/2021 12:00:00 AM | Google

★★★★★ franklin aranel

Had multiple services done with my Jetta all with no issues as far as service and all done in good time. And just want to add that my car had a factory warranty specific to my car that I wasn't even aware of that took care of the issue I had. Thank you Abraham Diaz! Little details like that makes a big difference and very much apprec | Read Full Review

6/1/2021 12:00:00 AM | Google

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