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North Park Volkswagen

North Park Volkswagen

★★★★★(116)read reviews
21315 W Interstate 10, San Antonio, TX 78257
(210) 591-1349 Ask About Our Service Specials!
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    $109.95 Oil and Filter Service*Click Here for Details
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    $10/$20/$30 Off The More-Is-Better Bonus*Click Here for Details
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    $20 Off Genuine VW Battery and Installation*Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    No Charge Tire Rotation*Click Here for Details
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    Enjoy SiriusXM in your Volkswagen and on the SiriusXM appClick for details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 3:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Zoe O
    My experience with North Park Volkswagen has shown me that the car buying process can be just as enjoyable as the feeling of owning a new car! Big thank you to Juan and Manny! Product Specialist Juan Serna was very upfront, transparent, and kind throughout the entire process. All questions were answered honestly and I never once fel | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Haytham El-Zaim
    Great service from the valets, advisors and service staff. The shuttle driver was also phenomenal, glad I got my service done here instead of the RGV, 10/10 recommend NorthPark! | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Ahmad L
    Had a fantastic experience back in March Purchasing my brand new Jetta GLI - Andrew was a fantastic sales representative and I was able to get a good deal on the vehicle! The sales manager and my representative made the process painless and gave me their best offer without any games. They were very fair and respected my time, especia | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Blesson C
    Big shout out to Glen, Daniel and Andrew for helping us get our new Atlas. You three showed extreme professionalism and stood behind your words. I will be sending over plenty of referrals after this experience. Andrew thank you for personally delivering our vehicle to us in Houston! Glen, the way you lead and hold your teams accounta | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Daphni White
    I had David at this VW he was very nice and super helpful and thorough through everything | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Tinoco
    Last week I took my 2024 Atlas top-of-the-line model in for service to fix an oil leak it has had since the factory. Supposedly it was repaired during the previous service, but clearly something went wrong. I also reported that the brakes make a very strange noise, the pedal sometimes feels spongy, and many brake-related error messag | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Rucking Realty Group LLC
    We had such a great experience working with Kat Sargologos and the team at North Park Volkswagen. It had been over 7 years since we last purchased a vehicle, so we had a lot of questions and took our time comparing different options. Kat was incredibly patient with us throughout the entire process and never made us feel rushed or pre | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Lana George
    David Collin’s with the Service Department was amazing! Our car started having a major issue, I called and was passed to him to handle our situation. We brought the car in along with our warranty papers , he handed everything in a timely manner. We had to wait quite a while for a back ordered part but they didn’t leave us without a r | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ J M
    DO NOT buy a non VW vehicle from here. It's been a nightmare and they give u service plans that they cannot commit to. Being transferred back and forth between service and parts because "we don't service your type of vehicle" even though it's a part of the service plan provided at the time of purchase. 4 hours for an oil change and c | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Aly B
    One of the greatest experiences my husband and I have ever had. The people at this dealership truly went out of their way to make our vehicle finances happen. HIGHLY RECOMMEND! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Marissa O’Hara
    My husband and I had a great experience at North Park Volkswagen. The entire process was smooth, and I truly appreciated the professionalism from start to finish. Manny in finance was incredibly patient and took the time to explain everything clearly, making sure we felt comfortable and confident with each step. Andrew was also amaz | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ TRENT DEFREES
    Mario did a great job helping us buy our dream 4Runner! Joseph in finance was extremely helpful and Mike does a great job with his staff. Great experience! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Aulynne Page
    Just want to praise Jeremie in service for going above and beyond to help us with our service claim. Thank you so much for everything you did and being so kind and professional! You were amazing! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Nelson Lim
    | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Chris Tremel
    I had an excellent experience at North Park Volkswagen, thanks to Nathalie in sales. From the moment I walked in, she was professional, knowledgeable, and genuinely attentive to what I was looking for. She took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable every step of the way. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Kyle
    Worst service ever! If your needed to bring your VW in for services might want to reconsider this place. Don’t follow up with services your vehicle, expected you to sit there all day waiting on your vehicle, and refused to wash your vehicle. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Gamaniel Galindo
    Top tier customer service | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Jason Krustinger
    On February 17th, I purchased a vehicle from North Star Volkswagen. The car was financed for 5 years. I made my first payment early actually. While driving back from Indiana, the car went into limp mode and was stuck in 3rd gear while driving at 70. I notified North Star Volkswagen and have still not received a phone call back from t | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Jon L
    Salesperson Chelley Mendoza was knowlegeable, proficient and extremely friendly and customer centered. The whole dealership was helpful, well organized and professional. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Rocio Resendez
    My husband and I have been customers for more than 10-15 years but lately we have been very disappointed with their customer service. I have called multiple times, in the past few weeks, to inquire about some finance information regarding my vehicle with little to no follow up. It is very disappointing and will definitely affect my f | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer
    Terrible customer service. They just don’t care all that much. | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Andrei Uy
    My overall buying experience was smooth and straightforward. As long as you come prepared with the correct paperwork and know what you’re looking for, the process is easy and transparent. The test drive went well, and everything felt organized from start to finish. Chelley, my salesperson, was extremely helpful and made the experien | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Grant
    Purchased a used 2025 Nissan Frontier from this dealership and had an amazing experience. My salesperson Lorin did an exceptional job and was very easy to communicate with over text and made the dealership experience very pleasurable. Manny in finance was also super nice and made my experience great as well! I was in and out in ab | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Jason Krustinger
    I’m leaving this review for North Park Volkswagen. I currently live in Grants Pass, Oregon, and I found a 2014 VW GSR R-Line Beetle while looking through marketplace. I called and setup a meeting to look at the car after flying in from Oregon. But not having the best credit, It was a deterrent. After in to San Antonio. I met with a y | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Theo M
    We stopped by this dealership to look at a few different cars. We spent a couple hours checking out a few different options, Because we weren’t sure exactly what we wanted. Jacob assisted us in finding the perfect vehicle for our needs. It was raining, but that did not stop Jacob from walking through 3 inch puddles and getting us int | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Fabian Gerard
    Incredible team. Worked magic to find me the perfect deal. Andrew, Glenn, Everyone! Exceptional service. Would definitely recommend trusting this dealership with your future purchase. | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ rene hernandez
    Trini Ramirez is a true professional & values his clients time. Sales manager Jerry Macias did a great job making things happen. Much appreciated Gentlemen. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Ingrid Cunyus
    We recently purchased a VW Taos at North Park Volkswagen and couldn’t have asked for a better experience. Kat Sargologos is an incredibly knowledgeable product specialist—she answers every question without missing a beat. Her organization and professionalism made the process seamless and enjoyable from start to finish. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ makenzie dockery
    I’m not sure I would recommend this location. Even though I had an appointment, I waited nearly two hours for an oil change and tire rotation. While delays can happen, what stood out most was the lack of professionalism during my visit. While in the service waiting area, I overheard staff using profanity and burping loudly while cust | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Angel Urbizo
    Overall a positive and great experience. All the Atlas we looked at were either sold or in maintenance before we could even see them! However our awesome salesman Andrew Rosales was extremely patient and took all our needs into mind when helping us find the perfect car for our family, a 2021 Atlas. I would recommend him as a salesman | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Jada Urbizo
    ASK FOR ANDREW. we walked in with an idea of what we wanted and Andrew respected that to the max and helped us find the PERFECT vehicle! Rolled outta there happy and no stress! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ LC LD
    Scott is an incredible guy, provided a very smooth, ordered and quick selling experience. Highly recommend him for buying or selling!! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ kelly crain
    Hands down the best car-buying experience I’ve ever had! Kat Sargologos at North Park Volkswagen is phenomenal—patient, attentive, and truly dedicated to customer satisfaction. She made sure every detail was perfect. Everyone at the dealership was friendly, professional, and a pleasure to work with. My son and I both bought a vehicle | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Angela Mendez
    the salesman Andrew was Amazing with my son for his dream car Challenger R/T. His manager Danny was also so good with my son as well. My son went in to just look and that was it for him. Andrew kept my son and Me in the loop with everything and was able to make it happen for my son. It was best way for my son to start the new year | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ David Erickson
    Andrea in service was great to work with. She was responsive, professional, and made the claim process smooth on our side. She sent what we needed quickly, kept communication clear, and stayed on top of approvals and updates. Everything was handled efficiently from start to finish. I’d be glad to work with Andrea again. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ RB
    This is our third VW purchase from North Park Volkswagen through the years. Each time has been met with such a positive experience that we keep coming back. This time our Product Specialist was Andrew Rosales. He was so friendly, patient and answered all our questions without any pressure. He made me feel comfortable, confident and h | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Crystal Ruiz
    Disappointing. They just want a sale and are nice and they push and push. But don't take the time to listen to the customer. Any special recommendations they will turn you down. Come up with no thats hard, or we cant. But when you like one thats when they there for you so you purchase. Didn't like the manager Jerry he’s just not good | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Deidre Seib
    I initially gave this dealership a five-star review, but after owning my vehicle for over a year, I’ve been very disappointed with both the car and the service. My Atlas Cross Sport has had multiple serious issues that are unacceptable for a new vehicle, including two oil leaks and ongoing electrical problems. I’ve brought the car i | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Isaac Duran
    I had a great car-buying experience working with Fermín Benítez at North Park Volkswagen. We were specifically looking for our future family car, a Volkswagen Atlas, and Fermín found us an amazing deal on an amazing vehicle. From the very beginning, he was extremely friendly, transparent, and on top of every detail. He made sure we f | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ k
    Everyone at this dealership is great. Everyone is willing to help you and make you feel comfortable. Lorin is the greatest salesman. He truly cares about his clients. He is knowledgeable, not pushy, and does not try to sell you a vehicle you do not want. Danny was my finance man and he was also super polite and helpful as well. I tru | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Sara Trevino
    A huge thank you to Manny Orquiz!! I purchased my Atlas Crossport last December (this review is way overdue) and had a great experience. Manny is THE BEST. He was truly phenomenal. He has great customer service skills and answered all my questions regarding the various specs and features of the vehicles I inquired about. Since I su | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Moe
    It was a great buying experience. Our sales rep Fermín Benítez ensured we felt comfortable with our purchase, explained everything about the vehicle and presented options of other vehicles without ever being pushy nor trying to steer our purchase to something that would not fit our personal circumstances. Mark at finance office worke | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Garza
    Debbie was absolutely AMAZING! She was incredibly patient, kind and attentive. My husband and I appreciated how simplistic she made the entire process, and how supportive she was! We got there at 6 pm, and were out by 8:30 pm with our beautiful Tiguan. I recommend DEBBIE! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Crissy S
    We left so impressed with the customer service from this dealership! We decided to go another route (different make) when it came to purchasing a vehicle but our salesman Andrew was great to work with! He wasn’t pushy, completely understanding and kept in touch with us throughout our car buying journey. We truly did appreciate him! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Joaquin
    Huge s/o to Debbie! It felt great to be in good hands! She was so kind & compassionate during the entire process & genuinely cared about my situation. She even went out of her way to keep me from falling into a pitfall at another dealership! She also followed up w/ me afterwards for any questions i had! Would definitely recommend her | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Jaiden
    Purchasing my VW from this dealership was a huge mistake. My sales man Fermin was amazing and was great to work with but as soon as the process moved to finance, my experience fell down the hill. There has been issues with the registration, the delivery on the car, and details with the loan. After multiple talks on the phone nothing | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Domingo Sanchez
    The sales team at North Park VW is exceptional. They all present themselves professionally in their attire and demeanor. We were particularly impressed with their performance. The sale of our Certified Pre-Owned (CPO) vehicle was a resounding success. However, we did encounter some cleanliness issues and old wiper blades. Fortunatel | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Gnagy
    Austin Residents - THIS is where you should go if you're purchasing a new VW. Scott Day was communicative, honest and up front. Told him what car I'd be looking and: - He sent me the full itemized purchase price ahead of time *without* a bunch of add-on packages baked into the price. - No funny business "adjusting the MSRP" and tr | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ desiree lara
    This is the second vehicle I have purchased at North Park Volkswagen. I travel from Corpus Christi and Chelly Mendoza maintain contact with me before my trip to SA and gave me updates on the vehicle i was looking to buy. I completed all the finance paperwork before I even made the trip. She made the shopping and buying experience eas | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Frank Maldonado
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Valeria Watson
    I took my VW Taos to this dealership for routine service, and less than a week later, my brakes completely failed. They were not stopping the vehicle, thus putting my own life and others at risk. When I had it inspected elsewhere, the mechanic found that the brake booster vacuum hose had been taped and glued together… a dangerous, ma | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Noelle M.
    Very poor communication. They sold the car I was planning to purchase to someone else while it was being repaired. I got approved for the loan and they didn’t bother to say anything. I was under the impression that the car was being repaired and they sold it to someone else and didn’t bother to say anything…very poor. Don’t recommend | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jose Zubieta
    I want to thank Lorin Chadwick for giving us such an amazing experience. He made the process smooth, quick, and easy, and helped us find the car we were looking for while keeping us within budget. It has honestly the fastest visit I’ve ever had at a dealership when looking for a car. We were in and out, and felt treated extremely wel | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Torres
    I had a great experience working with Jaime Gonzalez. He was professional, friendly, and made the whole car buying process smooth and stress-free. He took the time to answer all my questions and made sure I was comfortable with my decision. Highly recommend asking for Jaime if you’re looking for a new car! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Mark Reuss
    Was told they would buy my vehicle. The next day, they called and said I had to buy one of theirs. Obviously I reached out to them because this decision put me in a great bind. I even reached out to their Fm-nothing. Their dealer claims to be #1 in San Antonio. Not sure I can agree with that. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Mario Lee
    I want to share my appreciation for the excellent service I received from Trini Ramírez at North Park Volkswagen. From the very beginning, he was professional, knowledgeable, and patient in answering all of my questions. He guided me through the entire process of leasing my new ID.4 and made everything smooth and stress-free. Trini | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Mike Burress
    Excellent service, done on time! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Wade
    Worked with Mark Fultz, who was excellent. I had a great experience trading in and am very happy with what I drove away with | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Hernandez
    Riki & Mark made the process so simple & easy! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Kirk Ahrens
    Overall very happy with how I’ve been treated at NPVW. They took my car in and accurately diagnosed the problem and the service advisor contacted me right when he said he would. The only reason this isn’t 5-Stars is because the advisor said the car received a courtesy wash (and there’s a line item on the RO for it too) but that didn’ | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Jae Dee
    ***** There was a software update*** Prior to my vehicle getting those false misfires. I should have never been charged.. Another dealership updated my less than a yr old car.. fix it people. Stay in the loop. Theres a community that spoke about this problem since last yr and currently this yr.. Still will give this place - ?? if | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Cameron Marshall
    Went it to buy a new 2025 Golf 8 GTI but their new car manager is willing to lose a three-peat customer over $1,000 for a trade. However, my sales representative RJ is a phenomenal example of how a test drive and sales opportunity should go. I enjoyed his company and showed him that I’m a well seasoned professional driver. I haggled | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Y Y
    Jaime Gonzalez (sales) was excellent. He was so patiently listening and answering all my questions, always promptly. I needed a car after my car accident. Jaime was very thoughtful to my sad (and urgent) situation and diligently communicated with his supervisor to provide a good deal for us. Bob Hasbrouck (finance) was another perso | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Dan
    I recently had one of the best auto purchase experiences I ever had because of Mark Fultz. He is a great person and knows the vehicles he is selling, especially trucks, which is what I was after. It is not easy to find a good used Toyota Tundra, most are gone in 60 seconds, lol. I was lucky to see this one first and even luckier Mark | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Brant Kelley
    We recently purchased our Volkswagen Atlas Cross Sport, and the experience was absolutely outstanding thanks to our salesperson, Katharine “Kat” Sargologos. From the very first conversation, Kat demonstrated genuine professionalism, warmth, and expertise. She took the time to truly understand our needs and preferences, never rushing | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Todd Terry
    I heard a lot of great things about this dealership and they were all true. The customer service was too notch. I met the General Manager and the service technician. This made us comfortable. The GM made sure we were taken care of and explained the entire process to us. We were in and out in no time. The entire experience was above m | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Mikey M
    By far an amazing dealership, they have been going above and beyond. They are attentive, good customer service. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Kasey Fairchild
    Thank you Kat! This has been my second Atlas I have purchased from this dealership and each time I have left feeling satisfied with my purchase. I chose Kat as my Product Specialist because I saw good reviews for her online, I was not disappointed! She was kind, genuine, and attentive. She had patience with me as I looked at 3 differ | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Lucy Martinez
    Great Service | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Marcin Hoski
    Lifesavers Before My Road Trip! Huge thanks to the service teqm at Northpark VW for coming through in a big way! I brought my vehicle in with a completely dead A/C system, right before leaving for a long road trip, and they went above and beyond to get it repaired, and running perfectly — all on a tight schedule. The damaged A/C lin | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ David Amaya (Burnouts)
    David from service is the man! He helped me out so much when my vehicle was in the shop. Will definitely be back! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Bryson
    The family shares an EOS purchased new in Austin and serviced entirely at Northpark Dominion VW during warranty and post-warranty era (auto has 67,000 odometer miles on a 2012 EOS). Immediately after purchase the electric windows demonstrated “unreliability.” Northpark service personnel stated correction of our reported problem woul | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Carrie Mitchell
    Absolute worst customer service I’ve ever dealt with, they’ve had my Atlas for 3 months (still have to make payments on it) that’s $1,500 spent while having no car but having to pay for it! Do not buy an atlas and don’t buy from them! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Erin Holmes
    Less than one star. They are negligent at best. Head of service, Albert avoids any issues and his team, including 'Carlos' refuse to name job titles once a major accident due to their negligence has occurred. Go somewhere else. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Valeri Schwaderer (V)
    Updating this review a year later. The car ran great for 6 months. Now every 3 months the EPC light has come on. They dont offer us a loaner, so it has been pretty stressful with kids and hot weather. As much as we thought we loved the 2018 Atlas, I regret getting it. We just barely out 6,000miles on it in a year and have had more is | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Rodriguez
    Deeply Disappointed with Volkswagen’s Negligence and Lack of Accountability I’m writing this review out of frustration and concern for my safety that Volkswagen has repeatedly ignored. I have been experiencing a serious issue with my vehicle: the engine shuts off without warning while I’m driving, and I am then forced to manually re | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Diego Renteria
    I had a great experience purchasing my Golf R with Fermin Benitez Jr..Not only was he incredibly swift and on point with his communications but made the process extremely easy and seamless. I’m not one to leave reviews, but this takes the cake for an exceptional customer experience. His ability to have built a strong and genuine re | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ John Greenwood
    This is my 2nd VW Tiguan SEL R-Line. The refresh from trade in 2023 is amazing. The staff of salesman Scott Day, new car manager Luis, and service manager Albert Zapata were outstanding. They let me stay within my budget which is important. Car-Net would not work when I purchased the vehicle on 6/18/2025. Albert and Scott both wo | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Gabriela Bartalini Gelbard
    Debbie was amazing! I'm very happy with my Passat. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Ed Wong
    I've been a longtime customer of North Park VW since 2015; 6 total cars from GTIs to Golf R's. Customer service has always been available and friendly, my most recent transaction with kat sargologos was 100% straightforward on trading from a 22 golf R to a new 25 golf R. I requested just straight car, nothing else (no typical added o | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Susan Boenig
    Recently and in the past, I received courteous and outstanding service at this dealership. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ David Zadel
    Very pleased with NPVW. I’ve had many sales and service staff interactions over the last 4 years and I’ve always been satisfied with their professionalism and engagement. They communicate their processes very well, engage with a lot of transparency, never try to pressure you into services you don’t want and are very knowledgeable. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Reed
    UPDATE: I made sure to highly NOT recommend this place to someone looking to buy a new VW. They took their business elsewhere. This is what poor business practice does to a company that chooses to treat consumers as disposable. I RECOMMEND TO ANYONE TO TAKE YOUR BUSINESS ELSEWHERE. This dealership is predatory. WARNING TO CONSUMERS | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Marivel Shrout
    Jeremie was absolutely amazing! He took the time to clearly explain the work that needed to be done on my VW Atlas and helped me settle on a price point I was comfortable with. He also worked with me to get the rest of the repairs financed, making sure my vehicle would be safe and fully ready for my family’s upcoming vacation. Jerem | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Katie Hanson
    Just purchased a new-to-us vehicle at North Park VW and had a great experience! The staff was friendly, the dealership is nice and clean, great amenities, and lots of cars available. Debbie was an amazing sales woman, best I’ve ever worked with! She was thoughtful and patient as we considered all of our options, and provided her “Gra | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Grace Sens
    I had a fantastic experience working with Riki Butler at North Park Volkswagen! From start to finish, Riki was friendly, professional, and incredibly organized. She communicated clearly throughout the process and made sure I felt confident every step of the way. I absolutely love my new car and couldn’t be happier with how smooth eve | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Kendrick Green
    I've come to this location (all the way from Austin) for my last two leases. This location is always well-maintained, staff always greet me at the door, and Riki Butler has been there to help me, every time. She's thoughtful, thorough, and has made my vehicle transitions a breeze, including with the initial vehicle setup. I recomme | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Zory Bas
    RJ Velez was a great sales man that worked with us, and met every one of my wishes in the vehicle we purchased. The staff is very attentive and the dealership is very clean. The finance Jamal was great. He explained everything to us thoroughly.I left the dealership extremely happy with my purchase, and in love with my vehicle. Thank | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Hattman
    We have purchased two VW Atlas from Northpark and had a great experience both times. We purchased our most recent Atlas from Riki and from beginning to end, it was a smooth process with great communication. I am very happy with Northpark and will continue to recommend them to anyone! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Calli Curran
    We have corporate leases and have used other VW dealers in Austin. Hewlett was horrible. Onion creek took months to get my plate and had to get new paper tags. I’m so glad VW changed all corporate leases to go through Northpark VW! Having a dedicated person (Rickie) handle everything is amazing. She’s the best!! What has taken over a | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Edgar Ramirez
    Riki Butler helped me with the purchase of my truck there! She’s very professional and knowledgeable. She even held the truck for a few days because I had to go out of town. Very smooth sell! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Ken Hong
    North Park Volkswagen is the best dealership in San Antonio, the new 2025 Tiguan is perfect. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Todd Hunt
    Riki was very helpful in helping me pick up my new car. She is great at communicating. She did a great job of ensuring that I understood all of the great features of my new car. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Petrica Babes
    Jeremie’s professional approach is truly unmatched. He combines technical expertise with genuine customer care, making every service experience seamless and reassuring. It’s rare to find someone so dedicated to both precision and people. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ P Elena Ramirez
    Riki was great! Made buying a car easy and pleasant. She was very informative. We didn’t feel pressured or rushed. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ maria angela Aguirre
    Manny was great!!! He turned a usually stressful experience into a pleasant one and was very helpful throughout the process!! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Dillon
    I need and I MEAN I need you guys to ask for Kat whenever y’all are planning to get your new car! My uncle has recommended me to see Kat and guess what She made my first time buyer experience AMAZING!! She was so amazing and actually took the time to help me get through the process of trading in my old car for a 2023 Volkswagen Jetta | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Angela Reese
    The service center is the worst in the world. They always want the vehicle for 2-3 days to diagnose a problem need a 30 day notice to schedule service and be provided a loaner. Unfortunately this is the closest VW dealer to my location, other locations have taken care of me much better, but since I have a lease I can't keep putting | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jose
    Tried calling about 10+ times and they kept hanging up on me . That’s says a lot . | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jacob
    I left my car with them and heard absolutely nothing for a week. I had to reach out myself and ask about it. I was told they hadn’t even touched my car that whole week they had it. They then told me they thought it was a completely different issue and would charge me an extra $400 and keep it an extra week. They only ever reached out | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Georgi N
    I recently purchased a Volkswagen Atlas Sport, and I couldn't be happier with the experience thanks to Mauricio. From the moment I walked into the dealership, he was friendly, knowledgeable, and genuinely helpful; no pressure, just great service. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Jose Cantu
    Ask for Debbie! Outstanding customer service! As I first time buyer, I honestly didn't know what to expect, however, she answered all my questions/doubts and I've got the car that same day with her help. Would go again soon! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ selena bocanegra@yahoo.com
    This was our first time at Park North Volkswagen: Fermin Benitez Jr. was our sales representative & he was amazing. Friendly, professional, & so helpful!!! They gave us a good deal and costumer service was great. We didn't have an extended waiting period, the way other dealerships make you sit around waiting. The waiting area was kid | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Villarreal
    My husband and I have purchased 3 vehicles from Debbie Galm and worked with Gerry Macias on the financing for 2 of the 3 cars purchased. Both Debbie and Gerry were extremely considerate, timely and professional in all our dealings. They are both customer-centric and provided concierge service to my family. After our first purchase, D | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Donna Eggert
    Exceptional experience purchasing a new vehicle at North Park VW. The dealership provided quality professional service, salespeople were great, no high-pressure sales. From the moment we arrived and greeted by Debbie Galm, who was very personable, friendly, had all the technical data ready for us we requested, answered all of our qu | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ T Duncan
    The entire process from sales to financing was streamlined, transparent, and satisfying. It felt like they were on our team, and were committed to us and our needs in the purchase of a car. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Ariel Gutierrez
    This is car n #4 in 14 years that I have bought from Riki Butler from 4 different dealerships….. very happy with service she provides every time | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Gomez-Leon
    I recently purchased a vehicle from Volkswagen North Park, and I had a fantastic experience. My salesman, Jaime, was excellent – knowledgeable, helpful, and made the entire process smooth and hassle-free. I was particularly impressed with their straightforward pricing and the efficiency of the transaction. Unlike other dealerships w | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Briles
    I want to give a shout out to North Park Volkswagen and Salesman, Mark Fultz!! He came through for us big time! My Wife's Charger was totaled on Friday and we are in a new Volkswagen by Saturday Afternoon. Although there were no cars on the lot that we wanted, Mark listened to our needs and searched all of Texas to get us the perfe | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Tim Sullivan
    Everything was great. Service, Trini, dealership, service department. 4th VW bought here and love the facility. The service is amazing and the staff is super nice. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Ma'Kyla Carrillo
    Chelley is a rockstar! She made the entire car buying process smooth, stress-free, and actually fun. I was recommended to her by a friend, and now I’ll be recommending her to everyone I know. She truly went above and beyond! Big thanks to Daniel in finance too—quick, easy, and efficient. Fastest and best dealership experience I’ve e | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Von Aschen
    Second purchase at North Park Volkswagen! I purchased my Tiguan in 2022 with Chelley Mendoza and after the recent hail storms, my husband and I decided to upgrade our vehicles. We called Chelley and she made the process so easy each time! If you’re looking for great customer service look no further! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Virginia Contreras
    This is the second time I have bought a car from Riki and she is amazing, from arrival to departure. She was so helpful and caring. We were so happy to work with her and if anyone needs a new car please go see Riki and you won’t regret it. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Jones
    Great service visit to North-park Volkswagen. We picked up a nail in our tire and had to bring the new car back in. Not a week since we purchased it. I brought it in, and the team checked it out. My service representative explained the problem. Since the tire needed to be replace and the wasn't any available at the time. I received | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Yanisleidy Verdu Molina
    Malísima experiencia se aprovechan de q los clientes no hablan inglés . Les compré un auto 2025 cero millas y les pedí q solo quería la GAP . Me incluyeron en el contrata mil garantías con un valor de 12 mil dólares . Los llamé para cancelarlas y me maltrataron . No les recomiendo a nadie comprar hay . Me siento estafada me engañaro | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Jennifier Krnavek
    We signed the paperwork for financing at the dealership with my daughter as the primary and me as the co-signer only to find out after that the finance manager, Bob, submitted the loan request with me as the primary and my daughter as the co-signer. I would not have a problem with this except we were never told that’s what he did. We | Read Full Review
    5/28/2025 12:00:00 AM | Google
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