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Patterson Volkswagen of Tyler

★★★★★(44)read reviews

3916 S Southwest Loop 323, Tyler, TX 75701

(903) 218-4171 Ask About Our Service Specials!

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Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 2:00 PMSun: Closed

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Customer Reviews

★★★★★ Dwight Saville
Took advantage of the chip window repair was a great experience the tech that did it was from an outside source but was prompt and explained everything and what to expect. Thanks to the maintenance team at Pattetson VW | Read Full Review
12/18/2025 12:00:00 AM | Google
★★★★★ Caitlin Womack
Scott with Patterson Service center is always great to us! He makes sure we are always take care of even with a broke car. He makes everything better and communication with him is always the best. | Read Full Review
12/12/2025 12:00:00 AM | Google
★★★★★ Garrett Garcia
Scott in service is absolutely amazing very kind and informative about my vehicle. The service team as well got me in and out. Great staff highly recommend | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Essie Daniels
Customer service was great and timely manner of taking care of my car was great | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Sara Messatzzia
I had the pleasure of working with Cody White on the purchase of a new car. I had a pretty terrible experience at another dealership in the area and reached out to Patterson Volkswagen. Cody contacted me within 5 minutes of my request, listened to the issues I had and was willing to help me find a solution that made me happy. We met | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Barbara Kellis
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12/3/2025 12:00:00 AM | Google
★★★★★ Carolyn Jackson
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12/3/2025 12:00:00 AM | Google
★★★★★ Kasper DG
The salesman was polite. However, he was very shady in his wording with things. I asked several times how much the final amount to finance would be, and kept getting told either he doesn't know, or they're working on it. He gave me a piece of paper with a term length, and range for monthly payments, and asked me to sign it. I said I | Read Full Review
11/30/2025 12:00:00 AM | Google
★★★★★ Megan Rowlett
Excellent customer service! Very efficient and easy to work with! | Read Full Review
11/29/2025 12:00:00 AM | Google
★★★★★ chad brown
Purchased and serviced my VW here. The service team is always on top of things and gets me back on the road as quick as possible. | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ James Davis
Service depart was prompt to solve issue . Thank You | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Daniel Hill
I had an EOS with a shorted lock. they work very hard to find everything wrong with this item. and fix it perfectly. they kept me informed all the time as to what was going on, just a great bunch of people. | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Madison Lackey
Scott and Rudy were awesome. Scott got us right in and went out of his way to make sure we were taken care of. Rudy showed us the Turbo that was broken. We super appreciate everyone at the Service Department and beyond who helped us. We had a meeting out of town and were going to be driving 8 hrs away. Super quick, efficient, and tho | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Brett Frase
Todd McGuire and the entire service department have gone above and beyond for us each time we take our vehicle in. I won’t even consider using the dealership in my hometown, I will drive an hour to use Patterson. Best experience I’ve had with a service department, can’t recommend these guys enough. | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Katelyn Byrd
Great experience and short wait times! | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Adraine Patton
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11/19/2025 12:00:00 AM | Google
★★★★★ Shelia Mims
I had a pleasurable experience with my VW Tiguan!!! | Read Full Review
11/11/2025 12:00:00 AM | Google
★★★★★ Bethany Keeney
The service dependent is very friendly and service was performed quickly. | Read Full Review
11/11/2025 12:00:00 AM | Google
★★★★★ Christine Hilbrand
I've always had a pleasant experience with the service reps at this location. Scott is helpful and professional. | Read Full Review
11/11/2025 12:00:00 AM | Google
★★★★★ Kayla Wilkinson
I reached out to Patterson Volkswagen of Tyler about an ID. Buzz and worked with Cody White. From the start, I explained that we live over an hour and a half away, have three young kids, and needed to handle as much as possible over the phone before making the drive. Also explained that this was not a necessary purchase, just getting | Read Full Review
11/7/2025 12:00:00 AM | Google
★★★★★ Natalie Pearson
On 11/3/25 I had to get my volkwagon serviced found out that the engine needed replaced. To say the least I was disappointed. Really didn't want to take on another car payment. Then Greg came over and started a conversation with me and said he had overheard what was going on in my situation. I told him I didn't want a Volkswagen. | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Cheryl Fox
Great customer service! | Read Full Review
10/31/2025 12:00:00 AM | Google
★★★★★ Ni Wan
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10/31/2025 12:00:00 AM | Google
★★★★★ Joann Spurlock
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10/29/2025 12:00:00 AM | Google
★★★★★ Beth Graves It’s Beth’s Life
Best and efficient service I have experienced | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Dylan Thomas (DTL)
Scott was awesome to deal with, professional and friendly. They got me in and out in two days. Will be happy to have work done here again! | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ cody white
Great service team here, got me in and out quickly. When picking my vehicle up it was spotless, highly recommend! | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Jesse Pink
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10/27/2025 12:00:00 AM | Google
★★★★★ Madelyn Rummel
We were very pleased with the customer service we received when buying a new atlas cross sport. Jairo was very personable and a great help. I never once felt pressured or stressed throughout the entire process. It was definitely one of the best car purchase experiences we have had! Thank you for all your help throughout this process! | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Diane Wegner
Greg Crouch is awesome. He is knowledgeable and makes good things happen. He is tireless...not a pun! Go buy a car from him. . | Read Full Review
10/23/2025 12:00:00 AM | Google
★★★★★ William Scoggins
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10/23/2025 12:00:00 AM | Google
★★★★★ Joanie Foster
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10/23/2025 12:00:00 AM | Google
★★★★★ mason horneman
Andy was great very nice | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Railey Green
Andy was a great help! | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Ryan Fade
Fast and friendly services | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ William Pedersen
Great place, came in with a horn issue, horn honks by itself when turning left. Would’ve guessed it was a clock spring issue or something with the wiring harness( even told that by other mechanics around me), but nope! They figured out it was caused by a faulty airbag that was stuck crooked. The replacement part came in quickly and t | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ Angelag Smith
Cody White has been kind an good with me he look out for me too I appreciate him I will tell anybody about him an this place | Read Full Review
10/18/2025 12:00:00 AM | Google
★★★★★ Chandler Mathis
Cody did a great job at getting me a deal on my lease quickly! | Read Full Review
10/18/2025 12:00:00 AM | Google
★★★★★ T Griffin
Conditions were bleak and I wasn’t sure if I would be able to get a car like ever. No bank was approving me and every dealership was trying to rob me. But Greg. C, over here at Volkswagen Patterson made miracles happen. And now I’m trading in my car no one wanted and walking out with a 2024 Malibu with no downpayment. | Read Full Review
10/17/2025 12:00:00 AM | Google
★★★★★ Shannon Freeman
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10/16/2025 12:00:00 AM | Google
★★★★★ Dylis Anne Bobbitt
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10/16/2025 12:00:00 AM | Google
★★★★★ Lance Rider
Scott in service was easy to deal with on several issues we had to have repaired along with standard maintenance needed and in presenting different options to find what worked best for us, great communication and everything open and up front on issues. Much appreciated!! | Read Full Review
10/15/2025 12:00:00 AM | Google
★★★★★ dustin tompkins
Just had to get a new car unexpectedly and Gregory Crouch made the process seem like a mild inconvenience. If you are looking to purchase a new car; give Greg a call! He will take great care of you!! | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ Alan Brown
I saw Cody White and he took care of me. I was so impressed. He is polite, patient and worked to help take care of my car needs. | Read Full Review
10/13/2025 12:00:00 AM | Google

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