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Hendrick Volkswagen Frisco

Hendrick Volkswagen Frisco

★★★★★(971)read reviews
5010 State Highway 121, Frisco, TX 75034
(469) 287-8301 Ask About Our Service Specials!
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Service Offers

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    $20 Off Genuine VW Battery and Installation13Click Here for Details
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    $7.50 Off Genuine VW Pollen Filter Special3Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $119.95 Oil and Filter Service1Click Here for Details
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    $15 Off Four-Wheel Alignment23Click Here for Details
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    $30 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ CHERYLCYPERT
    This is the 2nd vehicle we have purchased from Hendrick. Our sales guy, Robert Fabian, was awesome! | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ cheryl
    This is the 2nd vehicle we have purchased from Hendrick. Our sales guy, Robert Fabian, was awesome! | Read Full Review
    11/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ K. Spencer
    Thanks, George for an easy buying experience! You were quick and efficient. We love our Volkswagen Taos!!! | Read Full Review
    11/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ kkosgirls
    George Strong made buying a vehicle seamless and timely. We were able to find the perfect Taos! Thanks so much! | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Garon Evans
    Great experience for my 2021 Civic Hatchback purchase. Idris was fantastic with the whole purchase process. Highly recommend you ask for him if you come to the dealer. The finance guy was great as well. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Max Evans (Iplush7998)
    Idris was super helpful! We found a honda civic that we loved for a great cost. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Zachary White
    Greg took great care of me - will be coming back! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ elizabeth weiss
    Greg was wonderful to work with- made the whole process so easy and smooth! Will be back for sure!!! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Klay Adams
    Greg took great care of me in getting my vehicle serviced. He made the process extremely easy and will definitely bring my vehicle back for service! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Kelli Ebers
    When we left the dealership we would have given a 5 star review. Since then the communication is horrible. Currently both mine and my husband's paper tags have expired, it's been almost 2 weeks since they finally said they were sending them. Next week we are going to have to drive 3 and a half hours for the 3rd time to try to get all | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Servaes
    Quick and easy place to get our vehicle serviced. My son loves the children’s room. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ D N
    I am beyond disappointed and outraged with my experience at Hendrick Volkswagen in Frisco, TX. I had been searching for a new car and was specifically interested in a 2024 Atlas Cross Sport. After calling and speaking with a sales rep, Daniela Lopez Sanchez, I provided her with the stock number of the car I wanted. Daniela confirmed | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Angie Martinez
    First time working with this agency and let me say it's frustrating when you access a business via google based on their reviews and the result is far less than the truth. First minor issue was looking at the car online. Every car on the site shows an advertised price and below it says UNLOCK SALES EVENT PRICE. When you click on that | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ chistian bejar
    I am writing to express my deep disappointment with this dealer and their service. I brought my 2017 VW beetle for repairs for a minor noise in the engine. The dealer charged me $250.00 for diagnostic indicated that I need to replace a rack and Pinion that cost about $1200.00, plus labor which it was $1500. I didn't have $3000.00 to | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Amy Strunk
    Anthony was great to work with! He went above and beyond and was a great communicator, making the whole process very smooth! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Perry
    The sales associate Zhong Ren was amazing! He was patient and took the time to answer my million questions and show me all the vehicles I wanted to see. No pressure from him or anyone at the dealership. They were upfront and honest the entire time. One of the best if not the best car purchasing experiences I have had! I would highly | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ MPerez
    A few months ago, I had the best service experience ever with my VW Tiguan at Hendrick VW Frisco. I went in for a parking brake repair, expecting to be charged, but was pleasantly surprised to find it was covered under warranty. Even better, the technician went above and beyond by improving the installation of my dash cam. Not only d | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Kelley F
    I worked with Robert Fabian, as a out of state buyer, and had a great experience. Flew in on a Saturday morning, was picked up from the airport, and Robert had everything ready for me to come right in, take care of the paperwork, and get on my way. Overall very positive experience. Would recommend. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Claudio Onofrio
    Colby went above and beyond. He is a credit to Hendricks | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ nessers82
    The sales associate Zhong Ren was amazing! He was patient and took the time to answer my million questions and show me all the vehicles I wanted to see. No pressure from him or anyone at the dealership. They were upfront and honest the entire time. One of the best if not the best car purchasing experiences I have had! I would highly | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ My Truth
    I had the worst experience via phone with the employee, Fernando. I explained to him that I haven’t gotten my car towed yet bc I was away for a funeral and he legit fussed at me saying “your car should of been towed already yet now your asking if you’ll get a rental”? (Just one example). I informed him that “yes, I will get it towed | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Theriot
    What a great car buying experience! I walked into the dealership on Saturday, knowing whichever salesperson caught me was in for a trip. I had already researched their inventory, so I knew exactly what I was looking for, and when Kenny showed up excited to help me, it was go time. Kenny was patient with me, grabbing the keys to a | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Jay Pippin
    Thank you Orlando for your help with my car! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ J O
    Another great experience with Greg and the crew | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ liv Spencer
    I had a great experience working with George Strong at Hendrick Dealerships. I found the exact car I wanted online, and George quickly sent me all the details and made setting up a test drive a breeze. He was friendly, responsive, and made the whole process smooth and stress-free. I really appreciated how easy and informative he made | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Liv Spencer
    I had a great experience working with George Strong at Hendrick Dealerships. I found the exact car I wanted online, and George quickly sent me all the details and made setting up a test drive a breeze. He was friendly, responsive, and made the whole process smooth and stress-free. I really appreciated how easy and informative he made | Read Full Review
    11/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Patrick Bullock
    Mike was great, he helped look for multiple new cars and I was very impressed by the service. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Kay Andre'
    This was a great experience. Everyone including Anthony and Nick were phenomenal. ?? | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Akash Gupta
    I bought a VW Tiguan at this dealership last week. I was helped by Daniela Lopez and she was very helpful. She made the whole process a cake walk and helped us get a great deal on the table. Great thanks to you Daniela Lopez. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Kerri Flick
    Dominick was a huge help with picking me up and going over everything Regarding my new Taos. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Sireesh Kumar
    I recently had my car serviced at the Volkswagen Service Centre, and I couldn’t be happier with the experience. From the moment I arrived, the staff was welcoming, Colby Hopper is attentive, and genuinely eager to help. They took the time to listen to my concerns, offered clear explanations of the work needed, and provided a detailed | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Raj Raju
    Colby Hopper in service was great! Very friendly and knowledgeable! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Kathrine Benhart
    I had a great experience at Volkswagen Frisco. Timothy Johnson was patient in the long process and helped work with me to achieve a number within my budget while still meeting all my car wants/needs. He also went out of his way to make sure I always had a snack/ something to drink which meant a lot as an expecting mama. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Zamora
    I came down to this wonderful dealership. I appreciate Dominick for all the help and patience to get the car that best fits me. You should definitely DEAL WITH DOM ! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ DeMario Barnes
    Colby was so great to work with. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Iron
    Daniella went the extra mile to make sure we were taken care of even after we drove off the lot. Great experience! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Diana B
    Great experience working with Trinity. He is very attentive and knowledgeable. I appreciate everything he did for us! I definitely would recommend to family and friends to ask for Trinity when they are in the market for a Volkswagen. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Salas
    Visited this awesome dealership with a lot of great cars to choose from. BIG SHOUTOUT to DOM!! Great guy, everything went smooth and got me rolling out of there with a brand new car. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ G
    Malik was helpful and made my experience easier than I would’ve expected. Highly recommend | Read Full Review
    11/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kari Van Nest
    Kyle Waggoner was great to work with through my car repair process. He answered my questions and was there to help when I had an unexpected engine light issue that lead to some repairs. I plan to work with him on future maintenance appointments because with bigger purchases, he really cared to educate me on options and what would be | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Sean Spiotti
    Thank you Greg for taking care of me ! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Prabhakar MF
    Greg was wonderful and he helped me a lot . I would like to come back and work with Greg always. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ J O
    Worked with Greg Gansle. Service went great. Can't recommend Greg and team and Hendrick Frisco enough. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Ben S
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Brandy Cline
    I do not recommend Hendricks Volkswagen for repairs. My daughter is in college up there and her car broke down, under the 50,000 mile warranty. A guy at the gas station checked her oil and told her it needed oil. So a fraiend ran her to get oil. They put 2 quarts in it. But it didnt correct the knocking noise. So we then got it towe | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Yogendra
    I recently purchased a 2024 Volkswagen Tiguan, and I want to express my appreciation for Trimti, my salesperson. From the moment I walked into the dealership, Trimti provided exceptional service. He was knowledgeable, patient, and attentive to my needs, making the entire buying process smooth and enjoyable. His expertise and friendly | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Salina
    Trinity H. was very attentive and helpful, answering our questions about each car and assisting us in finding the right one. | Read Full Review
    11/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Maribeth
    I had a great experience at Hendrick Volkswagen! The dealership itself is was clean, modern, and had a great selection of cars both new and certified. I didn't feel overwhelmed walking in and was not approached by over eager salespeople. My sales guy, Malik, was very helpful, friendly, and knowledgeable. I am very excited with my VW! | Read Full Review
    11/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Allison Dye
    Ricardo was the best! Very helpful and knowledgeable and got me into my dream tiguan! Highly recommend buying your car here with Ricardo! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Tom Snowden
    Greg, you’re awesome, you’re great. Thanks for the friends and family discount. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Alex Limon
    I had a great experience purchasing my new car at Hendricks Volkswagen. From start to finish, Dominick was a pleasure to work with. He greeted me after. Unlike many dealerships, Dominick never pressured me or made me feel like I was just another customer. Even after the purchase, Dominick continued to follow up and ensure that I was | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Deon Williams
    What a top notch experience! It was the reception of Trinity that ultimately led to our decision to buy Volkswagen, as it was NOWHERE on our radar. What turned into a test drive, turned into me taking a vehicle off the showroom floor! He treated my wife and I with kindness, and truly knew his product! 10 out of 10 recommend! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Deanna Hilbert
    Salesman Robert Fabian was a joy to work with from the first contact. He was no pressure and completely professional while we worked to find the car my husband was looking for. Excellent communicator, who always got quick, honest and helpful information to us. Mark in Finance helped us wrap up the purchase, again with no pressure, an | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Prashanth
    I really had good purchase experience with sales person mike he helped me through the entire purchase process | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Jenny Madrigales
    Had an amazing experience working with Anthony! We came in looking to trade in our old car and left with a brand-new 2024 Volkswagen Jetta GLI—and couldn’t be happier. From the moment we stepped in, Anthony was welcoming, friendly, and super knowledgeable. He made the trade-in process quick and straightforward, giving us a fair offe | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Manny
    Just want to say Fernando Gomez is always great with customer service. He also acknowledges on what’s going on with your vehicle and what will need to be done. We appreciate the service he gives us every time we go. Thank you. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Tamer Ramses
    Fernando has been my favorite auto advisor with Hendrick VW over the last 7 years … He is truly an amazing person and very helpful during my experience with Hendrick VW … he always makes my visit very smooth and comfortable to work with. Sincerely, Tamer Elkalyouby | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Ave C
    Fernando Gomez is the best, kindest, and fair Serviceman there. He will shoot u straight with what is wrong with your car and what your car needs and most importantly the cost. For me i get my car serviced at the dealership and even pay the extra cost because they keep a records of all the maintenance on the car and i trust them to b | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Poggi
    Went yesterday to buy a new car at VW Hendrick. I had a great experience working with Zhong. From the get go he tried to understand what I was trying to solve rather than push his inventory. A true gentleman, he even proposed using my employers partnership program to unlock savings. Very happy with my vehicle purchase experience most | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ pablo
    Went yesterday to buy a new car at VW Hendrick. I had a great experience working with Zhong. From the get go he tried to understand what I was trying to solve rather than push his inventory. A true gentleman, he even proposed using my employers partnership program to unlock savings. Very happy with my vehicle purchase experience most | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ ugilbert2002
    I’ve gotta say Robert Fabian made my experience of trading in my Taos to getting my Atlas Cross Sport painless. He was transparent throughout the entire process and worked to get me the best deal possible. This is the 2nd vehicle I have purchased from Hendrick and I would recommend them to anyone. I am so happy with my purchase. | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maltesepuppiesintexas
    Another great experience purchasing a vehicle from Ricky at Hendrick Volkswagen, he always makes me feel that there is hope in the world because not every car buying experience needs to be horror story | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andrea Fekete
    Great buying experience with Mike Williams and Kevin Hatfield and they even personally delivered my GTI to me. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Jimbeam Villaluz
    I am very happy with my new car - price, quality and the experience itself. Thank you Hendrick!! And shout out to Robert F. who helped me alot | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Williams
    Michael was great got an amazing car! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ maria ostos
    Great experience. Thanks to Ricardo, customer service was incredible. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ haytham ashour
    Idris gave me a great deal | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ reddy bh
    Thanks to the outstanding service I received from Thomas, your are Champ.. I will definitely recommend all to Hendricks Volkswagen for my next deal… | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Cecil Ortega
    Trinity Howell is great! Go to him. Made the process easy. Excellent job sir thank you. | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Claudia Garcia
    Another great experience purchasing a vehicle from Ricky at Hendrick Volkswagen, he always makes me feel that there is hope in the world because not every car buying experience needs to be horror story | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ ugilbert2002
    I’ve gotta say Robert Fabian made my experience of trading in my Taos to getting my Atlas Cross Sport painless. He was transparent throughout the entire process and worked to get me the best deal possible. This is the 2nd vehicle I have purchased from Hendrick and I would recommend them to anyone. I am so happy with my purchase. | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Taylor Tansom
    This is my second time purchasing a car from Hendricks VW in Frisco! No games, fair pricing, and knowledgeable salesman. I had a great experience with George Strong …. Highly recommend! | Read Full Review
    10/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gregoria Aguillon
    Muy buen trabajo de Daniela! Me ayudo y comprendió mis necesidades por completo. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Unique Benton
    I’ve gotta say Robert Fabian made my experience of trading in my Taos to getting my Atlas Cross Sport painless. He was transparent throughout the entire process and worked to get me the best deal possible. This is the 2nd vehicle I have purchased from Hendrick and I would recommend them to anyone. I am so happy with my purchase. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Prater
    My shopping experience with Trinity at Volkswagen was absolutely amazing! I would recommend anyone work with him to get their next set of new wheels ! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro olvera
    Wanted to thank you Sergio for helping me at service | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Krishnaveera Adabala
    Mike in sales was very good at answering my questions and following up after the sale | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Alia Slade
    Orlando is the bomb! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ ANDRII CHYRVA
    Of the several car dealerships I visited when choosing a car, this is the best! Excellent selection of new and used cars, honest prices without hidden options. The price on the official website corresponds to the price in the car dealership! The SERHEI sales consultant is the best. A professional in his field, competent in all techni | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Bolanos
    Fully satisfying experience!!!! Great Service, so happy I bought my new Mercedes at this dealership, thank you Ricky I love my car! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Kilometers Matt
    Mike was terrific! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Castilleja
    Had a pleasant experience thanks to Trinity being incredibly helpful and willing to listen to all my questions and concerns. Recommend anyone to contact him looking to upgrade their vehicle! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Michael Williams
    Mike is an amazing salesman. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Chase Lynch
    Joshua Frank not only met but exceeded what I’ve come to expect in quality of service when coming to Volkswagen, I will absolutely be back! | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rent Best
    Best Day Ever Party Rentals This dealership is my go to for my car needs, Ricky always makes my experience so smooth and takes away any stress or confusion and finds me exactly what I want! Definitely ask for him, he will elevate your experience here 100%! I love my Tiguan | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chandlercadenthomas
    Ricky was the best salesman I could've asked for! He made me feel important and made sure all my needs were met! | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ PA Adams
    If you’re in search of a salesman that gives you a gimmick free, incredible experience as for Ricky. He is truthfully the most transparent and helpful salesman I’ve encountered in buying cars for my family and we will always trust him with the purchase of our next vehicles. Volkswagen Frisco is the best location by far! | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ robert.fabian
    Who else will I buy my car from? You should do the same. Look for Fabian | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ imax imax
    I had a great experience when I purchased a vehicle last year but most important to keep relationships with person that are always helping once I'm back in service or have any questions. Wanted to thank Serghei for helping me out anytime I needed assistance. He is always ready to help me and I feel that being taken care of. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Taylor
    My service advisor was Kyle and he was quick and knowledgable. I was in and out with a minor mechical issue. Way better service at Hendrix VW than other VW service depts in the area. 5 stars! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Cielo Farley
    This dealership was absolutely FANTASTIC! I went to get a new Taos. I had visited a different dealership earlier that afternoon after working with them for a month and walked away empty handed. I had called this dealership to see if they had the trim style that I had wanted and they immediately put me with a salesman and I headed the | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Gower
    Joshua Frank provided excellent service. Will definitely be coming back for all future service needs! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Mike Whitley
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Randi Erez
    Everyone at the dealership was easy to work with. Serghei was extremely helpful in finding me a car that met my needs. He made the “dreaded” car buying experience painless! Thank you! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Virginia Goss
    I had a 5/5 experience working with Ricky and his team to purchase a new Tiguan! Communication prior to my appointment was great and they ensured the vehicles I requested to test drive were available and ready when I got there. The entire purchase process was smooth and painless. Thanks again! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Tansom
    This is my second time purchasing a car from Hendricks VW in Frisco! No games, fair pricing, and knowledgeable salesman. I had a great experience with George Strong …. Highly recommend! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ kacie elkins
    Timothy was so amazing and nice to talk to when buying my car! Thanks again for explaining the features on the car so throughly. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Ridwan B - RAB
    I recommended a friend to you guys and she ended up purchasing with a good deal. She was unfamiliar with a lot of things and was scared buying for the first time but she worked with Idris and got the best experience with a new car. Looking forward to purchasing for myself soon! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Kris S
    Orlando is so amazing! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Cozad
    Quick, yet thorough diagnostics, and a knowledgeable staff. Colby was informative and courteous. I’ll be sure to come back to Hendrick in the future! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Bellamy
    Orlando is the hero of the service department! Efficient, kind, and able to answer all of my questions, thanks for the help! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Kant
    Serghei was wonderful, patient and understanding to work with. I would work with him again and Hendricks VW. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Lyn Halvorson
    This review is specific to the service department. Hendrick Volkswagen is not the closest VW dealership to my home but after many unsatisfactory service experiences at a closer dealership, I had to give Hendrick Volkswagen a chance to help me with my 2018 Beetle convertible. First visit was for a simple oil change and alignment. I ex | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Austin Hickey
    George was very communicative and answered all questions I had! Thank you George!! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Best Day Ever Party Rentals
    This dealership is my go to for my car needs, Ricky always makes my experience so smooth and takes away any stress or confusion and finds me exactly what I want! Definitely ask for him, he will elevate your experience here 100%! I love my Tiguan | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Rehman S
    I had a really good experience at Hendrick VW Frisco. Joshua Frank provided a great customer sevice and details regarding sevices required by my car. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Dustin Sharp
    Great car, great price, and fast transaction! Worth the drive from Weatherford! Thanks! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Denise Sylvia
    Man oh man if you go ask for Timothy. He made the entire process seem like a breeze. Answered all my questions, and was so nice! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Steven Russell
    I purchased both my 2016 Jetta and 2018 Golf GTI at Hendrick VW, and the experience was fantastic both times. I loved the Jetta and was even more impressed with the GTI. George Strong, my salesperson, was outstanding—knowledgeable, personable, and a pleasure to work with. Each transition into my new car was smooth and hassle-free. Ge | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Ola Pharyah
    I was at the Hendrick Volkswagen to buy a car for my daughter, it was an awesome experience. I was assisted by Idris, he was exceptional, he did answer all my questions and I wasn’t put under any pressure. The customer service experience was awesome, I will definitely recommend. Ask of Idris when you get there. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Robert Fabian
    Who else will I buy my car from? You should do the same. Look for Fabian | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Chandler
    Ricky is the best! Knew everything I wanted and gave me the best deal I could ask for! You won’t find another salesman like him! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jaclyn McLean
    Hendricks VW is an outstanding dealership with an exceptional sales team, especially George Strong. My husband and I have purchased several vehicles from Hendricks, and George has consistently provided knowledgeable and helpful service. He maintains a no-pressure approach and always goes above and beyond to secure the best possible d | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Adekunle Tijani
    Timothy and Malik gave me a great experience. 10/10 recommendations | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Waggoner
    Orlando Orio went over and beyond my expectations when coming in for service. Thanks Orlando! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Chelsey Castaneda
    Orlando is so helpful and knowledgeable Thank you again | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jordyn Smith
    Orlando was very helpful for my service. Thank you! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Devi Khajishvili
    We recently purchased a Volkswagen Atlas Cross from the Frisco location, and the experience was outstanding! Dominick was incredibly helpful throughout the entire process, making everything from exploring the car to finalizing the purchase smooth and enjoyable. The team was professional, friendly, and efficient. I highly recommend th | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Hicks
    My salesperson Timothy was very impressionable and knowledgeable, he made the whole experience easy! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Austin Hickey
    George was very communicative and answered all questions I had! Thank you George and Hendricks Team! | Read Full Review
    10/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tara Hughes
    Todd was an amazing salesperson and really helped the experience of buying a new car be smooth and fun! He has a great personality and you can tell he loves what he does! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Emmanuel Doku
    I worked with George Strong on finding a GTI in a tight situation and he searched daily and for months to find a GTI for me that I asked for. Did his best to work within my budget and his communication was very present but not stereotypical salesman | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Sarah L
    Joshua Frank was a great help today at Hendrick Volkswagen Frisco! I was greeted immediately as I walked in and he took the time to go over what he felt needed to be done. He also called to go over additional work that needed to be done beforehand. I always have a great experience here! ?? | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ James Dizer
    I love my car. Thanks Daniela and Wade | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Angela Lockerman
    Shopping for a new vehicle is typically taxing for sure! But, Trinity Howell, our sales representative at Hendrick Volkswagen Frisco, made our experience the complete opposite! He was so genuine, knowledgeable, patient, attentive, and went above and beyond to help us. Mark in finance was welcoming and thorough! Highly recommend visit | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Wiederkehr
    Great experience with Colby! Been coming here for years and appreciate fast, quality service. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Agee
    Greg took great care of me | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Vardell
    Fernando and other employees are always welcoming and pleasant. Though you’re there to have a repair or scheduled maintenance completed, it helps the wait time when one is in such a pleasant environment. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Becky
    Once again, Greg took great care of me!! Love Hendricks VW!!!, | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Rose Palomo
    Kyle provided excellent service! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Pich
    I unexpectedly had to purchase a vehicle recently and decided to check out Hendrick Volkswagen in Frisco after finding a listing online. I was helped by Idris who was friendly and helpful. He worked with me on the price and ultimately I went home happy. I took home a 2024 Jetta for a reasonable price and I'm very happy with it. Than | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Olamide Soyebo
    Idris was very helpful when I came in. He told me everything about the vehicle and other options. I’ll definitely be coming back | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Filiph & Ashley
    George was awesome. He guided us through our purchase for our brand new Volkswagen Atlas. We didn't feel pressured through the process and he took his time to explain to us all of the ins and outs. We truly felt taken care of. We love our new vehicle and will definitely be using this dealership in the future. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ MiKaela Alvarez
    Very polite and helpful! Fernando kept me updated about my car the whole time it was being serviced! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Diallo Pope
    At Hendrick Volkswagen in Frisco, Ricardo Bolanos and Kenia provided exceptional service during our recent car purchase. We were able to browse the lot freely without any sales pressure, which was a significant relief. Once we selected our preferred vehicle, Ricardo and Kenia promptly arranged a test drive. The entire process was rem | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Omar
    Josh is a very expert salesman who is knowledgeable and has demonstrated the car options, features, and offers that fit our budget. Unfortunately, we needed a specific color, Atlas Peakedition green, which wasn't available. I recommend Josh over Hendrick VW Frisco to buy your dream car. | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Teamyella6
    Josh Newhall was absolutely great! Great communication an a very hard worker! Got the job done! | Read Full Review
    10/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Juan Lopez
    Fernando the dude best dude | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Quinton Franklin
    Colby was great! Very friendly, and went above and beyond to address my concerns! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Emma Gray
    Joshua Frank - super helpful, quick response and great service | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ courtney lopreiato
    Joshua Frank was awesome!! Very helpful today. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Roger Newell
    Excellent service as usual from Joshua Frank | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ AJ Erickson
    Ricky (Ricardo Bolanos) made the process of buying my certified ‘22 Tiguan as simple as it could have been! Followed up on my inquiry immediately, answered my questions about financing, and even picked me up in Dallas on his way from his house in Fort Worth to take us to the dealership since I did not have a car at the time. Once the | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Shanmukhanand Reddy Vanam
    I recently had the pleasure of working with salesman George while exploring the Volkswagen Tiguan, and I can't recommend him highly enough. He was incredibly helpful, providing me with all the information I needed about the different trim levels. George went above and beyond by offering a detailed overview and even a video of the car | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Susan Walker
    Kyle was very helpful and expedient, great service experience with my ‘23 Atlas! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Abdia Adams Bey
    My personal experience: Understand and know your rights. If you finance your car you are not to pay a down payment. Check TRUTH IN LENDING AND READ the USC15 CODES . Find what they don’t want you to know. USC15 codes are laws to protect you or us the CONSUMER. Our RIGHTS ARE BEING VIOLATED DAILY. Abdia Saamad | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Nwachukwu
    Greg is the best thing since sliced bread! 10/10! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Asa Litolff
    I just bought a car within the past month and had a few issues with the engine light being on. Kyle W, from service has been amazing at helping through this time! I was able to relax through this whole process knowing he was taking care of me and my car needs. He is very patient and calming and that helps when cars make you stressed! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ JR s.
    Very good experience with these folks, the salesman name was Todd and he made the process smooth and even delivered the car to us and also helped us order accessories that we wanted with the car. Very much appreciated, and their coffee was excellent. If your in the market for a VW these guys deserve a look. Thanks.. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Ernis Muriqi
    greg took great care of me! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Hilary
    Trinity helped us find our perfect car. He was professional, knowledgeable, and very patient with us. He was able to work through all of our questions while providing us with an abundance of information. His customer service is top notch and we highly recommend him. | Read Full Review
    10/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Melinda
    Fast and easy. Trinity was more than patient and helpful. He showed me how to work everything, before we left and called to follow-up. The finance department considered all of our financial, “goings on”, which was super cool. Would definitely recommend. | Read Full Review
    10/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Holly Montie
    I just bought a new 2024 Atlas this week and had a great buying experience! Trinity was a huge help and made the whole experience very easy. Highly recommend Hendrick! | Read Full Review
    10/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Diana Barnes
    I had such a great experience at Hendrick Volkswagen today, thanks to the help of Fernando Gomez. He greeted me with a big smile even though I was very early for my appointment. He solved the issue quickly and took the time to explain the problem and offered a quick solution. I am new to the area but he made me feel right at home. Th | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Nikhil Reddy Kothapally
    | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Conor Obrien
    Timothy helped me get a great deal. Highly recommend this dealership but definitely go to Timothy if you do. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ prawal sharma
    Perfect Service !! Kyle walked us over all the things required and suggested great options. Would definitely recommend. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Jay Fox
    Adrian, my salesman was great. No pressure, lots of information about the vehicle we were interested in. Easy to work with throughout the entire process. Also dealt with Ray in Finance, and again, very easy going with no pressure to buy until we were sure what we wanted. Both were extremely professional and helpful. Certainly would r | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ hillary goodfellow
    Trinity made this the easiest car buying experience! My husband and I came in late one evening to test drive a couple vehicles. Trinity took the time to really understand which upgrades and features were important to us so we made sure to test the correct trim levels. We found one we liked but wanted to sleep on it. The next day we d | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Matthew
    We were looking for a new car for my wife and she was very interested in the Volkswagen Atlas Cross Sport. So we did some research and found that Hendrick Volkswagen Frisco had tons of these on the lot and in all versions. When we arrived Trinity greeted us and started listening to what options my wife wanted. Once he had an idea he | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Hillary
    Trinity made this the easiest car buying experience! My husband and I came in late one evening to test drive a couple vehicles. Trinity took the time to really understand which upgrades and features were important to us so we made sure to test the correct trim levels. We found one we liked but wanted to sleep on it. The next day we d | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Louis W
    Dear Hendricks VW, As a first-time Volkswagen owner, I have been very pleased with the style and features of my vehicle. My usual service advisor, Orlando, consistently provides exceptional service with his knowledge, expertise, and friendly demeanor. However, during my recent visit for an oil change, Orlando was unavailable, and I | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Chonita Taylor
    Overall the customer service is good. Went in for an oil change and alignment. No alignment done but $800 in tires so call needed. No mad at it, it's about the $$$ right??? RIGHT!!! | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ M N
    Scheduled online service for check engine light for a Saturday and indicated it in the request. Once arrived for the appointment, I was told that they don’t have Technicians on Saturday and they only do regular maintenance. When I asked about online scheduling, the service advisor said I should call. When I asked why they have online | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ S Taylor
    I just purchased my new Tiguan 2024 Rline and I couldn’t be more pleased. Mike Williams helped me find exactly the car I needed. He went above and beyond to close this deal. I didn’t feel pressured at all. I can’t highly recommend him more! He is your go to guy! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Deaton
    Idris was great! He listened to all my concerns and talked me through the whole. He did everything in his power to get me what I wanted and his continued communication with me has been great! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Amy
    I came in looking to buy a Jetta and Josh was quick to assist me. He asked me questions to help me determine what I wanted and needed and then we went on a test drive. I really liked the car so I decided to buy it. Everything was quick and painless. I recommend Josh and this dealership. | Read Full Review
    10/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rylee
    Joshua Newhall was the best and will be referring everyone that is looking for a new or used vehicle to him and Hendricks. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Zaneta Sevier
    I always have great service at this location. The people are so kind, knowledgeable, and efficient. Would definitely recommend! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Bryce Tate
    Colby was terrific; super professional, welcoming, and his service was stellar. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Lance Wood
    Colby Hopper was a great service advisor. Got me checked in very quick and got me in and out within 2 hours. Was very professional and helped me get back on the road as soon as possible. If you bring your car to Hendricks Volkswagen ask to work with Colby, you won’t regret it. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Tooley
    Super nice dealership! And our salesman, George Strong, was helpful, not pushy, honest and truly seemed to have our best interest at heart. We would do business there again. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Ak ghussein
    i came in to purchase a jetta . staff is very kind and creative in finding ways to meet my needs . in particular kenya is very personable , she isn’t just trying to sell , she gets to know your needs then meets them . ricardo was a pleasure to work with ; truly understands the product he’s selling . great team . | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Jose Reyes
    I recently took my car to the Volkswagen dealership for service, and I had a great experience. As soon as I checked in, Fernando was quick to assist me, making the process smooth from the start. After a thorough inspection, it turned out that my car's battery needed to be replaced. Fernando went above and beyond by reviewing my serv | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Amber Robinson
    I recently had my oil change appointment, and Colby was incredibly helpful and thorough throughout the process. They made sure everything was done efficiently and explained the details clearly. Great service and professionalism! Highly recommend. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Raul Ruiz
    Thank you Greg for taking care of me. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Junk Guys (Junk Removal Services)
    Kyle thank you for helping me replace my four old tires on my vehicle with four new ones. You made the process really easy for me. Awesome custom services! I will definitely be coming back to you for all my car services. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Chetan Jaithwala
    Had a Positive Great Experience with Sales personal Robert Fabian and Tod at Hendrick Volkswagen Frisco, very knowledgeable and easy going and very friendly answered my all queries to earn the business. Appreciate the assistance and support | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Erin Martin
    Josh Newhall made our experience so easy! Loved that they had the exact car I wanted waiting for me to test drive. No haggling and I walked away with an amazing vehicle! | Read Full Review
    10/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Joshua Rodriguez
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Adam Shin
    I bought the car here and Car net which is remote control on your phone stopped working. I called vw service and made appointment where I bought the car. They do not fix the car afterwards. If you love vw buy the car and have a problem. I do not really recommend buying here | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Angel Capetillo
    Josh Newhall took great care of me and speedy process! Very professional and charismatic great honest man | Read Full Review
    10/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cj
    Had a Positive Great Experience with Sales personal Robert Fabian and Tod at Hendrick Volkswagen Frisco, very knowledgeable and easy going and very friendly answered my all queries to earn the business. Appreciate the assistance and support | Read Full Review
    10/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chetan3969
    Had a Positive Great Experience with Sales personal Robert Fabian and Tod at Hendrick Volkswagen Frisco, very knowledgeable and easy going and very friendly answered my all queries to earn the business. Appreciate the assistance and support | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paolo Tomasi
    Had a great experience at Hendricks. My search started online after visiting a VW dealership closer to home, and Hendricks reviews and online presence caught my attention. I put an online inquiry and the next day George reached out and a few days later we purchased our atlas. We had a no gimmick, no pressure and straight to the po | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ David Riggs
    Excellent. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Ava Verchimak
    I’ve called seven times to set a service appointment and they haven’t answered or called back when I have left voicemails. Very disappointing | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Antonio Ramirez Garcia
    Excelente servicio y atención | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ JT
    I don’t write tons of reviews nor am I sponsored so this is a non bias and honest review. Without a doubt this is the best car dealership experience I have ever had. Up front pricing, no gimmicks, no gotchas, no mark ups, no dealer add ons. Daniela did a great job and the finance department was hassle free and fast. There was even a | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Kalpit Mody
    Did service here. Greg was a great help and explained all my in depth questions. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ kateroth76
    Robert Fabian was a blessing to work with at Hendrick! The whole process was super easy and I love my new Jetta! | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Connie Weaver
    Trinity was my salesman, he was fantastic! Would definitely buy from him again!! Great guy! | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jaykhanal
    Thank you Greg for giving me friends and family discount and Colby is taking care of me. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kate Roth
    Robert Fabian was a blessing to work with at Hendrick! The whole process was super easy and I love my new Jetta! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Treacy Williams
    Love this dealership!!!! Our sales lady Daniella was AMAZING!!!!!! She communicated with us through phone and text throughout the entire process!!! Always kept us updated and she’s very professional. She assisted my family with all of our questions about the vehicle and how too operate EVERYTHING!!!! Walked us through the whole car | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Natalie King
    Hendrick is far from my house - we pass another dealership to get to this one. They’ve been great with! Colby has been a great service advisor. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Haylee Boyle
    We worked with George and Malik. Both were very knowledgeable and service oriented. Made the car buying experience quick and easy. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Cha
    I worked with a gentleman by the name of Colby. He was extremely attentive and communicated extremely well with me during the whole process of getting my car fixed. His service is top-notch. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ debra.byrd3
    Yesterday, 9/8/2024, started out very scary. I had warning lights for a coolant problem. I called into Hendricks VW FRISCO and spoke to Greg Gansle who said I should be safe to drive my car into the dealership in which he was correct. Everything got taken care of and Greg was great!! Thank you so much!!! | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Haylee
    We worked with George and Malik to buy our Atlas. Both were knowledgeable, helpful, and service oriented. Easy doing business at Hendrick VW. | Read Full Review
    10/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Donna S.
    Our experience today was exceptional. We traded our used VW for a 2025 VW Jetta GLI. Timothy, head of Sales, assisted with our desire to trade our automatic GLI for a six speed stick/manual. He turned us over to Mr. Todd Wilmes, who was most professional yet friendly, as well as exceptionally helpful in expeditiously handling our tra | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ T Lee
    My experience at Hendricks Volkswagen was awesome! Rob Butler was very patient with me, no scams and no games. He was straight forward and made my car buying experience wonderful. I would pick him every time! He made me change my mind about car salesman. Ask for Rob when you go buy your next car???? | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Diane Fisher
    Great experience with George Strong guiding us through the process....he made all things easy and seamless with open communication along the way. Well done! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Antonio Rubio De La Portilla
    Great and quick service | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Jayne
    George was accommodating, professional and patient and I truly appreciate all his help! I would buy a car again from this dealership and sales team! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Kahlic Gasu
    My experience with Hendricks Volkswagen has been nothing but terrible. I dropped my vehicle off a few weeks ago to get a travel assist error fixed and my headlight that has been dimming out. I was told that when I picked the vehicle up the headlight was fixed and so was the travel assist error it all sounded great until that Saturday | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Mustafa Nezihi Bilgiç
    I was greeted by an uncaring sales consultant. He offered a dead price for my car and sent me away without even giving me a price for his own car. I definitely do not recommend this dealership | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Snyder
    If you buy a vehicle here you can expect awful service from the service team after the fact. The team is terrible and is disrespectful to you and your time. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Hernandez
    Had the best experience at Hendricks with no other than Nic! Not only did he listen to me, he got me everything I wanted and more! Can’t wait to refer him to all my friends and family | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Michelle swain
    George Strong was the best! He worked everything out for me before I even came to the dealership! Went smooth and I wasn’t there forever. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Ray Rodriguez
    Mikes knowledge and quickness to answer any questions I had after the first visit was top tier! If you’re looking for a Vw seek no further he’s the sales rep you want! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Egypt Inspiration
    Dominick was great! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Sonny Trevizo
    I recently had the pleasure of working with Nicolas at the dealership, and I couldn't be happier with my experience. From the moment I walked in, he was welcoming and attentive, taking the time to understand my needs and preferences. Nicolas is knowledgeable about the cars and genuinely cares about finding the right fit for his cust | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Marcella Smith
    I recently purchased my second car from Hendrick VW Frisco. My sales rep, Mike did a great job showing me the vehicle’s features and setting them up to my preference. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Arun Agarwal
    Colby is great. Thanks you | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jose Mundo
    Dominick thank you for your time. Great service! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Tim Ray
    My 24 yo daughter was needing to buy her first car by herself and we were fortunate to have Zack Stanford as our salesperson. Zack listened to her needs from day one and was patient with us while we had to wait on an insurance settlement from her old car. While the car she originally wanted was sold, Zack stayed in contact searching | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ santiago martinez
    I visited the dealership recently to look for a car, but didn’t end up buying one. Zach was helpful throughout the process, providing useful information and answering all my questions. I’ll keep him in mind for any future needs. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Lopez
    Mike was awesome! He helped me find the exact car I wanted and was very knowledgeable. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Janet Nwachukwu
    Phenomenal service from Idris. He helped my friend find the right vehicle within her budget and needs. I would recommend him if you’re searching for a new car! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Ari Seals
    Huge thanks to Malik, does his job very well. If you need any help from here go to him! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jiddy
    Loved the experience dominick was amazing | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ karla lanzner
    I typically never leave a review but I spoke to a sales rep Dominick! And he had the up most best attitude with me and made me feel heard with everything I asked! Best experience I’ve had yet when it comes to car shopping! Thank you! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ TylerG1232
    I’d like to thank Nic a million times for his help. I’ve been looking all over for an affordable car that I know I’ll love. Finally, that time has come. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Kandice Salas
    Loveddd my experience in getting my first car ! the customer connection i had made me more and more excited into lookin to buy at this dealership. my salesman was Dominick. go#dealwithdom great service. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Freddy Medellin
    I recently had the pleasure of working with Dominick when helping my brother purchase a car, and the experience was exceptional. From the start, Dominick was friendly, professional, and incredibly knowledgeable. He took the time to understand my brother’s needs and guided him through the entire process with patience and care. Domini | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Ashton
    I had a great experience purchasing my new car at Hendricks Volkswagen. From start to finish, Thomas Garcia was a pleasure to work with. He greeted me after I was browsing the lot alone. His kindness, patience, and willingness to answer all of my questions made the entire process so smooth. Unlike many dealerships, Thomas never press | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Chris Schobey
    Mike was great. We ran him around half the day and he never complained. Have bought 4 cars from Hendrick VW Frisco and am sure I will buy more. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Chandrashekar K
    Mike was great.. and so is Chris from Finance | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Cullum
    Mike was great | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Savannah Stites
    I had a great experience with Nicolas Even though I didn't end up buying a car, he was incredibly helpful and patient. He took the time to answer all my questions and provided valuable information. I never felt pressured, and I appreciated his professionalism. Highly recommend! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ David Williams
    Mike was great, very knowledgeable about the product. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Kylee Schobey
    Hendrick Volkswagen Frisco has been a great experience every time we’ve purchased a car from there. Mike did a great job helping us today. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Michael Henderson
    Colby Hopper my technician was very helpful and laid back. I was a walk in, needing my car immediately I was serviced at a reasonable time considering the time of day. I would most definitely recommend him. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Kariana Osornio
    If you need help ask for Dominick. Thank you for all your help. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Adams
    Service Consultant Greg has been nice and honest. The service technicians however were far from nice and honest because I suspect that the main name the vehicle is under is my mom’s aside from me,they seem to take advantage of everyone but perhaps especially women who would usually never know better. I took my vehicle in for new basi | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Murinoz
    Horrible, I took my car to get a key programmed, they called me saying I needed a new battery, I went ahead and okayed it. Then they tell me they couldn’t program because it needed to replace a $1400 part. Told them I couldn’t afford it. Came to pick up my car they still charged me for “new battery “ 2.5 yr old have pictures of it. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Cherlyn Lacy
    | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Kristin Yost
    Fernando has been my service contact for a while now, and he makes the process of car repair one that is easy. I have an older car and had several issues pop up recently. He communicates clearly and quickly with updates and does a great job explaining things that are out of my realm of ‘how things work.’ The dealership is nice and c | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ alexis babb
    Had an amazing experience here! Todd helped me find a car and was so helpful throughout the entire process! Thank you! | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Stacey Babb
    TODD!! TODD!!! TODD!!!! He was the best salesman I have ever worked with. Wasn't pushy. I said what I wanted and he went to work and did what he could. Simple as that. If you check out Hendricks VW, definitely request Todd. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Bailey Abbey
    Big thank you to Joshua for helping me out with my alignment service the other day! He was super informative about how the service would work! I called him later in the day after the service was completely to ask a few more questions and he was kind enough to explain the service to me again. 10/10 would recommend working with Joshua | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Diana Flores
    Second car we have purchased at Hendricks Frisco. Anthony Z. Is new to the Hendricks sales team, he is from Waco, Tx and did a great job in understanding the assignment. We are loving our car and enjoying the ride. Thank you, Anthony. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ midnightsong101
    Big thank you to Joshua for helping me out with my alignment service the other day! He was super informative about how the service would work! I called him later in the day after the service was completely to ask a few more questions and he was kind enough to explain the service to me again. 10/10 would recommend working with Joshua | Read Full Review
    9/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Boldt
    Came in to Hendrick Volkswagen for a recall repair and oil change. Josh Frank was fantastic as always! I've been coming to this Volkswagen dealership for years, and Josh has always been exceptional. He's knowledgeable, friendly, and always goes the extra mile to ensure I'm satisfied with my service. His expertise and professionalism | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Seely Murphy
    Kyle and the team at Hendricks Volkswagen have been super helpful! My car had a quite a few issues, and they got me back on the road in a timely manner. | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Leanne Doore
    I had great service experience with Joshua Frank | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ R Jones
    Had my car in for service recently. Greg Gansle took great care of me. In and out. Thanks Greg. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Colten Rhoades
    Colby Hopper in the service department has been very helpful with a few warranty issues with my vehicle over the last year. He pays attention to detail and is very informative with the issues and knowledge about my vehicle. Thanks Colby! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Waumann
    Joshua Frank in service was great! Very helpful and nice! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Holly Nieman
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Erick S
    I recently had my Volkswagen serviced at the Hendrick Volkswagen Frisco dealership and was incredibly impressed with the experience. Josh Frank, the service advisor I worked with, was exceptional. From the moment I arrived, Josh was friendly and helpful. He took the time to understand my concerns and explain the necessary services in | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ klsornsen
    Great service experience, Josh Frank was professional and helpful! Thank you for all the help over the years! | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Caleb Oliva
    Josh Frank was super friendly and very helpful | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Beasley
    Thank you Malik for taking the time to help my family find what we needed! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Le Strange
    Had a great experience buying a new Suv today. Had help from Zack and Ali. They helped me through the whole process and got me set up with the car of my dreams! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ K p
    Greg was very helpful. Thank you for the friends and family discount. I will continue to use vw hendrick frisco because of greg. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Hikmet Erdogan
    My friend and I went to Hendrick VW Frisco to inquire about EV ID.4. George Strong was very helpful to us. He was very professional and catered a great deal to our budget and was able to sell us an ID. 4. What stroke me the most was the fact that George had performed the best new vehicle delivery Ive ever witnessed. He gave us all th | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Mariah Brannon
    Had a great experience here with Nick, he was very tentative to our needs and met our expectations with both of the cars we bought! Would highly recommend this company to anyone | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Jackie krenowicz
    I came in without an appointment because my engine light lit up after hitting a tired on the highway. Josh Frank , my Regualr advisor welcomed me and took my car in and had it inspected. Luckily nothing bad. Victor gave me a ride home and picked me picked which made my day much smoother. We have two VW cars with Hendricks and will c | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Zack M
    Very understanding staff and quick turn around times. Joshua Frank was great! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ jordin johnston
    Thomas Garcia was exceptionally well versed on his knowledge of the car & the process. He was great to work with and made what wouldve been a long day pass quickly. Thank you. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Jack
    Malik was very helpful and made the buying process really simple, quick, and at a very reasonable price too. | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kevin Dickerson
    Had a great experience at Hendrick VW Frisco. Professional and knowledgeable staff! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Fesyk
    Idris was very helpful.. I am happy with my new car | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ ???? ???????
    Thank you idris for helping us purchase our new Taos | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Koko Ekong
    Kyle Waggoner was amazing today! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ A L
    Greg provided top notch customer service and took care of me, thank you Greg! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jason Ulaner
    Working with Hendrick VW was such a pleasurable experience. I bought a certified pre-owned VW yesterday and worked with 2 managers Kevin and David, but the stand out guy that took his time to help me and listen to what I wanted was Todd. Todd you are a rockstar and your experience and tenure really shines! I would not hesitate to rec | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Mark Hooper
    Great inventory. I found a certified preowned Jetta with a manual transmission. Rare find. Salesman Zhong was very professional and made a smooth car buying and shipping out state experience. Priced very competitively as well. If I lived in the DFW area Im sure I’d buy from these guys again. Thanks so much VW of Frisco. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Alexa Garza
    Josh Newhall was very helpful throughout this entire lease process and explained everything very well! | Read Full Review
    9/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mchjr2004
    Great inventory. I found a certified preowned Jetta with a manual transmission. Rare find. Salesman Zhong Ren was very professional and made a smooth car buying and shipping out state experience. Priced very competitively as well. If I lived in the DFW area Im sure I’d buy from these guys again. Thanks so much VW of Frisco. | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kyle Smith
    Alright, so my car got fixed up, no damage this time, and yeah, I appreciate that. But man, that price! Way too high for my liking. I would've waited, y'know? Held out a bit longer rather than get smacked with that steep bill. You feel me? Anyway, props for the free shuttle, the free coffee (keeps me going), and the crew at VW of Fri | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jake Griffin
    Hendrick sold me a lemon Jetta and refused to make it right. They only care about how much money they can make off of you. Luckily McKinney VW was there to help me out. They gave me so much more for my trade than what Frisco offered and got me out of that lemon and into a new car. Skip Hendrick and head to a different dealer. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Moser
    All smiles from this new owner of a certified pre-owned 2023 Golf GTI! My initial contact w/ this dealership was with their salesman Todd Wilmes. I called them up knowing exactly what car I was interested in, and Todd set up the appointment to see me the very next morning. Todd is a great salesman because he lets the customer drive | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ reeyse smith
    Zach did a great job at helping me get my first car! It is wonderful and he made the process super easy ! I highly recommend him!! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Ornelas
    Robert was amazing! Couldn't have chose a better guy to help me out while making my purchase! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Manoj Patel
    "Outstanding Service from Idris I want to take a moment to acknowledge the exceptional service provided by Idris during my recent VW purchase. His professionalism, and genuine passion for helping customers made the entire process seamless and enjoyable. He was incredibly knowledgeable about the features and options, patiently answeri | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Szilva
    Greg was 10/10 best service advisor around. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Trey Fondren
    Greg, Thank you for letting me take advantage of the friends and family discount. 5 star service all the way around, as always. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert Cruzalegui
    I recently purchased a Certified pre-owned vehicle from this dealership and I absolutely love it. My salesman Thomas was a great help in getting me information about different vehicles and what would be the best fit for me. I could tell that he truly took his time in finding the right vehicle for me and my needs. Not only was his kno | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Chris Lee
    Hendricks is a solid dealership. We are new customers here and so far it has been an excellent experience. I am most impressed with the salesman who did not make us feel pressured or hustled into our new vehicle. I am a cantankerous buyer and not usually one that enjoys the dialogue, negotiation or process - Mario Gohar made that exp | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ IcedNightKing
    Malik is the guy to ask for, he will take care of all your needs. Listens and knows how to help you out with your car buying process. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Shabreka Coleman
    I bought my daughter a sweet sixteen 2021 Volkswagen Jetta! Thomas, George Strong, and Kevin Hatfield made the process so easy. If you’re in the market for a new car I definitely recommend Hendrick Volkswagen Frisco | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Meg Lee
    I recently had an exceptional experience at Hendrick Volkswagen Frisco, and I can't recommend them enough! Mario made buying a car quick, seamless, and dare I say, enjoyable. He was knowledgeable, friendly, and genuinely interested in helping me find the perfect vehicle for my needs. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Beth
    My mom and I came to this dealership when we saw that they had a used Lexus RX350 and we could not be happier with the experience we had! My mom and I worked with Todd and we are SO glad we did. He was extremely kind, very considerate, and worked within our price range. I could not recommend this car dealership more, and I highly rec | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Sam
    Great customer service! I have never found picking a car easier since talking to Malik Bullock. Very friendly and easy to understand when it comes to deals and negotiation. | Read Full Review
    9/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ ?????? ????????
    Great decision to buy a VW car and George's help was valuable. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Garth Salandy
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Mike Nibert
    | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Philip Floyd
    My experience with George, Chris, & others at the dealership was great. Our interactions online, by phone, and in-person made it a smooth buying process. | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Syed Gayaz Basha
    Today I bought Toas 2024 , Mike was great and nice.overall I had a very nice experience buying my car. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Bedoya
    Want a smooth no pressure car shopping trip I highly recommend asking for Dom he gave amazing service experience A?? service with Dom and Jolie at Hendricks of Frisco | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ asa litolff
    Trinity was wonderful in helping me find a used car that was in great shape and helped me be stress free. He was so kind to my stepmom and I and explained everything every step of the way very clearly. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ john tinsley
    looking for a vehicle... see Josh Newhall at Hendricks Volkswagen... will get the best info and service... of you want or need a high pressure aggressive salesperson, he's not your guy... looking for cool, calm collected and informative - he's your man... | Read Full Review
    9/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ kafi63
    Wonderful experience at Hendrick Volkswagen Frisco purchasing my new Tiguan. We worked with Robert Fabian. The experience was totaly stress free. Robert is wonderful. He was waiting for us, had the vehicle ready to test drive and moved forward with the purchase of the vehicle in a smooth, friendly and highly professional manner. Ever | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kafi Alshalash-Smelser
    Wonderful experience at Hendrick Volkswagen Frisco purchasing my new Tiguan. We worked with Robert Fabian. The experience was totaly stress free. Robert is wonderful. He was waiting for us, had the vehicle ready to test drive and moved forward with the purchase of the vehicle in a smooth, friendly and highly professional manner | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Damon McDonald
    Everyone Was Nice And Welcoming… Ask for Alex Sinokrot was very patient with me and was understanding and helped me get into the car I wanted… | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Hugh Strickland
    Courteous, professional, and prompt service | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Denlinger
    amazing service!! colby was kind, helpful & personable. made my wait accommodating & enjoyable. will be back for additional work in the future!! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Mailin Lopez
    Muy lindas personas, te atienden con amabilidad | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Tony Pereira
    I just had my vehicle serviced at VW Hendricks. Fernando was excellent , he kept me informed through the service. Explained everything and arranged to get the service completed on time and got the car back to me in great shape. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Parveen Jain
    It was really a great experience buying a car for my son from Hendrick Volkswagen Frisco. George was wonderful in communication and sharing all information and easing out the buying process. He really went out of the way to help us buy the right car at right price. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ RachaelCastaneda
    I had the most amazing experience car shopping at Hendrick Volkswagen in Frisco. We were greeted as soon as we walked by the salesman Idris Aroworade. He was very patient and accommodating helping us for hours helping me get the exact color and trim line within my budget! I got an amazing trade in offer and was able to drive away th | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Monet Chandler
    At Hendricks Volkswagen Frisco, working with Fernando on the service team was a breath of fresh air! I really liked how he met me from the time I pulled up and continued to keep me updated throughout the time I was I was there. He found that I had a warranty on my car for the problem with my steering and got the problem taken care of | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Cory S.
    I recently had a great experience purchasing a certified pre-owned Tiguan from George Strong at Hendrick VW in Frisco. From start to finish, he was professional, knowledgeable, and genuinely helpful. He responded within minutes of my online inquiry and became fully invested in helping me find the right car. He took the time to under | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Cory S.
    I recently had a great experience purchasing a certified pre-owned Tiguan from George Strong at Hendrick VW in Frisco. From start to finish, he was professional, knowledgeable, and genuinely helpful. He responded within minutes of my online inquiry and became fully invested in helping me find the right car. He took the time to unders | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★★ Cory S.
    I recently had a great experience purchasing a certified pre-owned Tiguan from George Strong at Hendrick VW in Frisco. From start to finish, he was professional, knowledgeable, and genuinely helpful. He responded within minutes of my online inquiry and became fully invested in helping me find the right car. He took the time to unders | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Imani Miller
    I just moved to Texas last week and Robert Fabian helped me get a new Volkswagen Toas. He was so attentive to me and my boyfriend and listened to all the needs and wants that I wanted in my next vehicle! He even gave us recommendations on where to go since we’re new in town . I would definitely recommend this dealership and I Would d | Read Full Review
    9/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ imani.miller
    I just moved to Texas last week and Robert Fabian helped me get a new Volkswagen Toas. He was so attentive to me and my boyfriend and listened to all the needs and wants that I wanted in my next vehicle! He even gave us recommendations on where to go since we’re new in town . I would definitely recommend this dealership and I Would d | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brent Bowen
    One of the most pleasant buying experiences I’ve had. Trinity Howell was our salesperson and was so patient and kind. He didn’t ever push or rush our decision, even when we left to consider other options. We came back and walked away with a fair price on a good car and a great warranty. Thanks Trinity! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Imani Miller
    I just moved to Texas last week and Robert Fabian helped me get a new Volkswagen Toas. He was so attentive to me and my boyfriend and listened to all the needs and wants that I wanted in my next vehicle! He even gave us recommendations on where to go since we’re new in town . I would definitely recommend this dealership and I Would d | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Mike Nibert
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Mariia Chyzhevska
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Avery Galvan
    Nick & Corinne are AMAZING! such great help and so understanding with my budget. I will definitely be recommending you guys to all my friends and family! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Candace Collins
    I had such a great experience at this location, thanks to Greg!! Definitely recommend:) | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Breana Arnold
    Thanks Greg for your help today! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ V Parker (Vvn_Noel)
    Colby Hopper was Prompt and courteous. He answered all my questions and my car was ready in a timely manner. I am always pleased with the service from Hendricks | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Jackson
    Thanks Robert Butler for a great sales experience with my daughter’s first car! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ David M.
    Greg was amazing. Helped solve the issue and was quick to respond. 10 stars | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ jamie gray
    Thank Greg for sharing your friends & family discount. Great service!!! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Kate Buesing
    Took my car in today and Greg took great care of it. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Amir Anderson
    GREG GOT ME OUT VERY QUICK! THANK YOU! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Mandy Munroe
    Greg was very helpful today. We had excellent service. I look forward to coming back for my next appointment!! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Gregory
    Greg took great care of me. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ gy8a
    We stopped by to just look at cars. And ended up buying an atlas with Ricky. He was just amazing, friendly & helpful. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Basil George
    Josh was very good in detailing all the process and was very helpful in all the stages. | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rimbu George
    Josh was very accommodating and helped us out is various ways. We got a good deal | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chad M
    I purchased a certified pre owned vehicle from George Strong at Hendricks Volkswagen. I had an amazing experience and would highly recommend George as a salesman! | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Raghu Alluri
    Great dealer of vehicles I had to deal with in Texas. I was struggling with choice, trying to understand the myriad terms, worrying about resaleability and dealers trying to give a lot of piffle, I met Mr Serghei from the Hendrick family. He is an absolutely wonderful and trustworthy person. Fully recommend to anyone who is a new buy | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Logan Connolly
    Get Everything in Writing! I know it goes without saying in any sale, but the staff was generally friendly and conversational. I didn't believe I needed to insist on written proof that we were offered upgraded powder coated black wheels on a vehicle that wasn't currently on the lot. I wasn't totally surprised by the stock wheels when | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ wendy cantera
    Received excellent service with Dominick while shopping for a new vehicle. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Jenifher Martinez
    I had the pleasure of working with Kyle. He has been absolutely fantastic; I brought my car in for service and to get an issue resolved, and he has been so helpful throughout the entire process. Everything was handled perfectly by him. I could not have asked for a better service. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Q H
    I am a loyal vw customer who has driven and owned a golf tdi, a 2013 golf and a tiguan, before shopping for a gti. Hendrick VW happened to have the gti S that i was looking for and has some incentives for the labor day. George Strong was a very engaging salesman who got in contact with me and set up an appointment for a visit. When i | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Brianna Hamilton
    Received excellent care from Kyle Waggoner in the service department. Took in my car to get looked at and he answered any questions I had. Will be asking for Kyle if I ever need to take my car again! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Chad Moreman
    This is my second vehicle to purchase from George Strong at Hendricks Volkswagen, and it was a fantastic experience. George is very relational and has done a great job of following up with me since our first purchase. The second buying experience was seamless. George worked to find the proper vehicle for me that was within my budget | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Zach Hamilton
    I had a awesome experience working with Kyle Waggoner, I called and made a appointment because my check engine light came on. He was able to put me in a loaner and made the whole process easy. Would recommend Kyle for everyone! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Roman G
    I just had a good experience at Hendrick Volkswagen, I bought a brand new Jetta! I dealt with Anthony, he was helpful, great and everything was easy. Thank you! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Q. H.
    I am a royal vw customer who has driven and owned a golf tdi, a 2013 golf and a tiguan, before shopping for a gti. Hendrick VW happened to have the gti S that i was looking for and has some incentives for the labor day. George Strong was a very engaging salesman who got in contact with me and set up an appointment for a visit. When i | Read Full Review
    9/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ tsingwen
    Is this okay: I am a royal vw customer who has driven and owned a golf tdi, a 2013 golf and a tiguan, before shopping for a gti. Hendrick VW happened to have the gti S that i was looking for and has some incentives for the labor day. George Strong was a very engaging salesman who got in contact with me and set up an appointment for a | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Emily Probus
    Fernando Gomez was excellent in assisting with my Tiguan’s service needs. I was able to drop my car off before an extended vacation and have it fixed and kept at the dealership while I was away. Fernando provided multiple check ins and explained all aspects of the services required and recommended. The pick up process was quick and s | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Kathryn Irvin
    I had a super efficient and friendly day trip visit to Hendrick VW in Frisco to purchase my very first brand new car the other day with Robert Fabian! Since I live almost 3 hours out, we negotiated nearly everything over the phone throughout the week and their team did everything they could to keep in contact with me and my mom despi | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Q H
    I am a royal vw customer who has driven and owned a golf tdi, a 2013 golf and a tiguan, before shopping for a gti. Hendrick VW happened to have the gti S that i was looking for and has some incentives for the labor day. George Strong was a very engaging salesman who got in contact with me and set up an appointment for a visit. When i | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Logan Osborne
    Kyle Waggoner is great. Really helpful. Took my VW for engine light and he got me right in and out with no hassel or issues. TY KYLE | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Alan Ramos
    The people at Hendrick’s Volkswagen are great! My experience here has always been top notch. Ricky has also been such a great person to work with at our time there. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Tatiana P. (Tatiana P.)
    I’d give 5 stars because the staff is super sweet and professional, but I have also sat for over 4 hours waiting on an oil change on multiple occasions even when I had booked appointments ahead of time. With that said, they’ve also done amazing work and even went above and beyond on multiple occasions when my oil change was done. On | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ kgi16a
    I had a super efficient and friendly day trip visit to Hendrick VW in Frisco to purchase my very first brand new car the other day with Robert Fabian! Since I live almost 3 hours out, we negotiated nearly everything over the phone throughout the week and their team did everything they could to keep in contact with me and my mom despi | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ kgi16a
    I had a super efficient and friendly day trip visit to Hendrick VW in Frisco to purchase my very first brand new car the other day with Robert Fabian! Since I live almost 3 hours out, we negotiated nearly everything over the phone throughout the week and their team did everything they could to keep in contact with me and my mom despi | Read Full Review
    9/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jeff S
    This is our 4th car in a row at this dealership. It’s gotten better ea h time. This was the smoothest experience I’ve ever had buying a car. We took care of all items before arriving at dealer except for our trade. Bella’s customer service was the best bar none! Responses via text or call were prompt and all questions were answered e | Read Full Review
    9/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lisa Stanford
    Had a wonderful stress free experience! My sales rep Zack was so helpful and knowledgeable without being pushy! Would definitely recommend him and this dealership! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Amarie Haines
    This dealership is the best. I always come here to get my car serviced so when it was time to get a new car they were the place to go. Jolie helped me out with finding my new car. From the start she was great, she explained everything every step of the way and was happy to answer any questions. Jolie and the finance team made things | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Hamza Hasan
    Great experience with Anthony in sales. Definitely recommended. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ bibiana sanchez
    I had the pleasure of purchasing a 2024 Volkswagen Taos with the help of Robert. He was exceptional throughout the entire process. He listened carefully to my preferences and needs. I highly recommend Robert for anyone looking to buy a new car – he truly goes above and beyond! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ madison barnett
    great experience! sales people were super helpful. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Ivory Gross
    I am so thankful to have met Josh Newhall back in May for the purchase of my 2017 BMW. I unfortunately saw him a little too quick of a turn around due to Texas drivers. This time around we had a little more time to see what was on the lot and I fell IN LOVE with the 2024 Jetta. Josh has been amazing and accommodating making sure I | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Perez
    Went in looking for a new suv with Zack as my salesman unfortunately I wasn’t approved. The whole experience was great and he was very helpful, patient, and attentive to what I was wanting. When the time is right I will definitely be coming back to work with Zack! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Truckerboyz
    They sold me lemon and ruin my life after month of buying a Jeep I had put over 10k into vehicle and got behind on car note ruin credit thanks a lot. Took to frisco dealership charge me 500 3 times to do nothing. I just moved to Texas with other family and end up going back to MI with immediate family because I could Uber and pay r | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ MM
    If you're looking to buy a new car and want exceptional customer service ask for Corinne. Corinne patiently answered all my questions and concerns and never was pushy, her energy was calming, she was just really great in all aspects of the car buying experience, I would ask for Corinne if you want excellent customer service | Read Full Review
    9/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chris Landry
    I worked with Bella on my recent vehicle purchase! She was very nice, very attentive and got me in the vehicle I was interested hassle free! | Read Full Review
    9/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ John G
    This is our second vehicle here from the dealership and with Bella. She and the rest of the team have been phenomenal in our purchasing process journey. It’ll be hard to shop anywhere else with the level of service they provide. | Read Full Review
    8/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kelly Adams
    Mike Williams and Mark were fabulous. We will definitely be back for our next VW purchase! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Daniel E
    We recently brought our 2024 Atlas to VW Hendricks Frisco for an issue with the remote start. Even though we purchased the vehicle from another dealer, Colby and the team treated us like family. Our situation was tricky since the problem wasn’t a straightforward part failure but more of an intermittent “ghost” issue that took some ti | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Todd Van Hyfte
    Finally! Finally! People that wanted to work with is and not “sell” us. They took extra time ‘out of their personal evening, to show us, listen to us and figure out options. Something special was that Ric And Ken were giving is the real options for us to make a decision and no surprises in the closing process. This place actuall | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Missy Moore
    Highly recommend, It was a pleasure working with Corinne and Jolie :) | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Ashish Veluguleti
    I have bought my first ever car from here and Nicholas helped me get the best possible deal. He took care of the whole process. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Marven
    The service received at this dealership was great, and Colby was very helpful! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Ashton Foxx
    Corinne and Jolie can help you get into a new or used vehicle hassle free. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Teri Tout
    Dominick Salas excellent customer service !! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Eric Ge
    Colby was helpful | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Fibin Benoy
    Idris was very kind and helpful. Highly recommend this dealership. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Amber Medellin
    Dominick and Jolie were amazing. They were both very knowledgeable and patient. With our whole experience. We will be back when we are ready to purchase again. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Chastin Stautz
    Joshua Frank got everything done that was requested and was helpful along the way. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Karen Lopez
    Dominik Salas ???????????? | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Benoy George
    Idris did a really good job with helping us find a good car. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Travelis Gomez
    Came in to your location for a possible new vehicle. Was approached by Malik Bullock who was very nice and helpful. He had knowledge of the vehicles and made sure I understood the process. Will hopefully be coming back soon. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ pablo sanchez
    3 car we got from Hendrick VW at Frisco… we love it. Make the process easy ?? | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Klay Adams
    Mike and Mark were fantastic in this process and was a pleasure to work with. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Lisette Quintana
    Dominick Salas is the best | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Frank Roque
    Amazing selection and the absolute best customer service from Corinne. Her knowledge and professionalism was impressive. Wish I could give more than 5 stars, she deserves it. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ seeja benoy
    This dealership is very clean and has a nice atmosphere. Our salesman, Idris, was very helpful towards us. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Ingram
    If you need a VW, check with Geoege Strong at Hendrick VW. He's very helpful and will work to get you in the car you need. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Krystie McDougall
    Bella helped us get my daughter a car and she made the entire process a breeze. She was very competitive with pricing and extremely responsive throughout the process. I highly recommend Bella for your new car purchase!! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Jordyn Smith
    Thank you so much for the great experience and new car Jolie! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Vlncent Roberts
    Dominick Salas knowledgeable and very helpful | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Arnela Dizdarevic
    Due to an unfortunate car accident, I had to purchase a new vehicle. Thanks to George at Volkswagen, he made the buying easier. I was able to test drive a few cars I was interested in and was able to quickly land on a 2024 Jetta SEL in a beautiful Pyrite Silver color. I appreciate all of George's help and how he made the process easy | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Shelly Moore
    Wow, such a wonderful experience, easy process and great inventory! I have to say Corinne made this the most hassle free and pleasurable experience ever purchasing a car! Although the overall experience was a good one, and everyone was helpful, Corinne’s knowledge and personable demeanor was a stand out! Will be happily referring m | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Aidan Wessel
    Jolie and Corinne were super helpful in helping me gather info on what car works best for me. Awesome service and great experience with them! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Roy Hughes
    Dominick was super nice and helpful! even made me a personal walk around video of the car I was interested in within minutes of inquiring about it. I have purchased 2 vehicles from Hendrick VW and will definitely be back. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Haley West
    Called & came in very last minute but they were able to replace a tire and get my oil changed while I was here. Colby was so helpful! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Maile Alex
    Kyle W. at Hendrick Volkswagen was great to work with. He was kind and able to answer all my questions in regard to my vehicle while delivering excellent customer service. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Montu Yeeda
    Domnick & Corrine treated us well, made us feel comfortable and the whole buying process went very well. I recommend this dealership for all your car buying needs | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Kayra I
    I purchased a used vehicle from the dealership and my sales consultant Serghei did an amazing job! He went above and beyond to make sure I was purchasing a quality car with great deal and has followed up to ensure Hendricks Volkswagen has done everything needed for a smooth post-purchase process. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jason Houle
    Ricky provided great service and made the car purchasing process super easy. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ shawn keough
    I came in to pay for the diagnostic on my car and Jolie greeted me as soon as I walked in and made me feel so welcome, grabbed me a water and walked me to the service center. After getting my hoopty checked out, I had a ton of repairs needed and my service advisor Colby recommended me to Dom about possibly getting into a new vehicle | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Senthil Kumar
    Amazing service by corrine. Bought a Tiguan and got a affordable price for the car. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Qiang Li
    Had a great experience at Hendrick Volkswagen Frisco. Idris and Anthony were super helpful. They are very knowledgeable and most importantly very patient and attentive to my questions. I had a great experience with them test drive the vehicle and complete the purchase. I would highly recommend this dealer and thank you so much, Idris | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Nick Tucker
    I would love to recommend this place really because the salesmanship is cool people not old school style idiots think you’re stupid. From Dominick presales no BS photos to in person to the lease finance taken care of no hard sale efficiency. I was like you guys are different they were like try to be. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Darius Brown
    Josh Frank was so helpful! I appreciate his pleasant spirit right at 7:30 AM. He got me in and out and kept me updated on the progress/status of my vehicle. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ bryan bingham
    Fernando is the best! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Orozco
    Awsome customer service by Colby Hopper, knowledge and way of working is just great | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Nathan B
    Josh was friendly, knowledgable, and an honest person to deal with. A good experience for 30k service. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Rakesh Yallapanthula
    Colby Hopper helped me with the service providing accurate information upfront. Thank you! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Yang
    Just secured me a new beautiful car, 2024 Jetta. May I say it is fantastic. Aside from the vehicle I’d like to give a shout out to one of the sales rep, Dom. He’s a fantastic gentleman who’s very patient and gives every effort to secure the car that you are looking for. From me personally, Thank You Dom for your hard work and going a | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Lindsay Smith
    Each time I visit Hendrick VW the team members are readily available and eager to help. Whether it’s quick maintenance or a bigger issue, they ensure I stay updated on the status of my vehicle and quickly address any concerns I may have. Kyle Waggoner in the service department is incredibly helpful and knowledgeable and I know my veh | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Zeke Heninger
    Joshua Frank at Hendricks went above and beyond to get my car repair done in a very short amount of time so as to not delay me travel. Hendricks service is always upfront and have always treated me honestly | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ susan stamper
    Courtesy service with a smile. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Christian May
    I recently purchased a car from Bella, and I couldn't be happier with the experience. She made the entire process smooth and stress-free. She was knowledgeable, patient, professionalism and a friendly attitude. I highly recommend her to anyone looking for a car. Thank you, Bella, for your outstanding service! | Read Full Review
    8/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Avery Robinson
    Purchasing my vehicle was great thanks to Bella. Recommend working with her if you’re in the market for a new vehicle! | Read Full Review
    8/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ gerymac64
    I had some fine customer service when I took my Jetta in for service. Like the rest of the team, Joshua Frank was busy but stopped what he was doing to greet me. He took my information, got me set for service and kept me updated throughout the process. He’s a personable guy and I’ll ask for him next time I’m in for service. | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ gdominguez69
    Amazing experience at Hendricks VW Frisco. Josh Frank how was my service advisor did a terrific job on the repair of my Jetta. He as courteous, knowledgeable and certainly knows what customer oriented service is. Greatly recommended. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Esparza
    Ricky and his assistant Kenia definitely went above and beyond for us. Any issue we had they completely took care of and we definitely were in good hands. We really appreciate how much Ricky was able to accommodate us and make sure our experience was up to his gold standards. Thank you! | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lisa
    Jermaine Willis did an excellent job finding me a vehicle that fits my needs and within my price range. He was very professional and gave me all the information upfront. | Read Full Review
    8/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amanda Esparza
    Ricky and his assistant Kenia definitely went above and beyond for us. Any issue we had they completely took care of and we definitely were in good hands. We really appreciate how much Ricky was able to accommodate us and make sure our experience was up to his gold standards. Thank you! | Read Full Review
    8/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Anthony Reese
    Joshua Frank was wonderful with the service on my VW. Was worried issue wouldn’t be found initially since it was intermittent, but they found, fixed and had me ready in under 24 hours. Very grateful for the time and attention they took with my vehicle, and will definitely be back for all my needs. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Callait
    Colby Hopper was fantastic! He kept in touch with me through the repair process and made the experience simple and easy. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Emilee Wolfe
    Joshua Frank was really helpful and thorough with my service appointment. They were super busy on a Saturday but still made time for me! Would highly recommend their service department. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Angel Garcia
    Could not express the gratitude I have for Dom! He was so attentive and always at our right hand making sure we had everything we needed. The most seamless car buying experience I have ever had! If your in the market, Deal with Dom! It will be the best decision towards buy a new or used car | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Smith
    We purchased a Kia Forte 2022 for our daughter on Saturday Aug. 24, 2024.. We had excellent service from Rob Butler. He was wonderful, helpful and personable. It was a fantastic experience all around with a dealership that can only Rave on. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Jose Candanoza
    Fernando Gomez was our service advisor and he was awesome! Our car was finished in the quoted time and communication was excellent. We love our Jetta 1.8L Sport! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Robbie Orth
    Josh Frank - Did a great job. Appreciate it! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Gabrielle Jones
    Colby was very helpful and great service! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Vivek Kapadia
    Ricardo provided excellent service. He was very friendly and accommodating throughout the entire process. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Amanda
    Ricky and his assistant Kenia definitely went above and beyond for us. Any issue we had they completely took care of and we definitely were in good hands. We really appreciate how much Ricky was able to accommodate us and make sure our experience was up to his gold standards. Thank you! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Kassidy Camareno
    Joshua Frank was a great help! He got me in and out of services when I didn’t have an appointment with a dead battery. 10/10!! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ CM Cullum
    Always get the best treatment here- Greg is particularly impressive with his wonderful treatment of customers. The dealership is lovely and the car always gets a bath and vacuuming, which is a nice touch, but the personal treatment and care shown by staff is not often seen outside of exotic car dealers. Two thumbs up! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Celia
    Exceptional Service!! Anthony was very professional and answered all my questions. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Karim Kargozar
    Josh Frank was extremely helpful. I came for tire repair and he was able to help and provide me with exceptional service. My wife and I are very pleased with the outcome of the service that Josh Frank and Hendrick auto provided us. The service department at Hendrick is exceptional and that is because of service consultant such as Jos | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Miranda Sitton
    Joshua in service was great! Highly recommend!! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Smith
    Joshua Frank. He was helpful and friendly. I got my car the same day. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Corban Aspegren
    Josh Frank was wonderful and helped me get out quick and priced fair. Highly recommend him and this dealership. Been coming here since 2021! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Manny Rodriguez
    We worked with George on finding a first car for my son. He was super professional and one of the rare car salesman that actually had a lifelong passion for the brand. It's worth seeing George just so you can check out the VW car collection in his office. Great guy. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Kami
    Amazing service as always. Associate Ricardo Bolanos helped put me in my second volkswagen (the third for my family) his speed, knowledge, and customer service is leagues above anything else I have seen. He has absolutely made me a loyal consumer of Volkswagen until I die. 10/10 location to purchase from. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Austin strong
    If you come to this location ask for Malik. He is well informed, friendly, and very professional. If you’re interested in buying a car, he’s your guy. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Tv Brothers
    Ricardo provided an exceptional experience. We went looking for a used car for my son before he heads to college. He talked about different options and decided on a new Volkswagen. He did not disappoint. Thank you Ricardo! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jiang Phil
    Great experience with Ricardo! He was very helpful and respectful. He patiently walked me through all the features of the car, thank you Ricardo! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Kerri Wells
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Esparza
    I had the pleasure of doing business with Ricardo. He went above and beyond to make sure me and my wife were satisfied with our new family SUV! He made the buying process easy for us I 100% recommend going to him for any of your cars needs | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Leaf1 Leaf
    Ricardo “Ricky Bobby” Bolanos and the rest of the Hendrick VW crew is awesome. I have now bought 2 cars from them (both with Ricardo). The experience was so great the first time, we went back when we needed to get our next car. The next time we need to buy a car, we will be going back. At 48 years old, this was by far the most enjoya | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Dakota Larsen
    I worked with Todd to pick up a 2024 Golf R and by far was the best dealership experience I have had. He was an excellent, friendly and easy to work with salesman. This wasn’t like your normal experience with pushy dealers and salesman. Communication was great and he pretty much had everything ready to go to where I came in, test dro | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Kye Mckinzie
    I have never received the customer I have coming to Volkswagen Frisco dealing with Greg Gansle!!!! Always stop in and get taken care of the strong way!!! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Glen Zimmer
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Humphrey Uti
    Had a great experience purchasing my ID.4 from VW Frisco. I worked with Kenia Espinoza and Ricardo Bolanos. All negotiations were completed over the phone with Ricardo, and I visited the dealership the next day. I was greeted by Kenia at the dealership, who was incredibly sweet and welcoming. She had the car parked out front and | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Peter
    I was treated well with good customer care and respect. I ppreciate the salesman who took care on me and my wife Mr. Jermaine. He was professional throughout the process. | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Alex esparza
    This dealership was really helpful with me and my wifes purchase for our family SUV. Specifically our salesman Ricardo he went above and beyond to make sure we were satisfied with our purchase after having a minor issue with them he definitely made up for it and made it his goal to make sure everyone was happy. I 100% recommend him f | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Myckenzee Kunn
    Corinne and Bella went above and beyond helping me buy my car. They were super helpful and kind throughout the entire process, especially when I had to bring it back due to some console issues. | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Alex.esparza1206
    This dealership was really helpful with me and my wifes purchase for our family SUV. Specifically our salesman Ricardo he went above and beyond to make sure we were satisfied with our purchase after having a minor issue with them he definitely made up for it and made it his goal to make sure everyone was happy. I 100% recommend him f | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Leaf
    Ricardo “Ricky Bobby” Bolanos and the rest of the Hendrick VW crew is awesome. I have now bought 2 cars from them (both with Ricardo). The experience was so great the first time, we went back when we needed to get our next car. The next time we need to buy a car, we will be going back. At 48 years old, this was by far the most enjoya | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Leaf
    Ricardo “Ricky Bobby” Bolanos and the rest of the Hendrick VW crew is awesome. I have now bought 2 cars from them (both with Ricardo). The experience was so great the first time, we went back when we needed to get our next car. The next time we need to buy a car, we will be going back. At 48 years old, this was by far the most enjoya | Read Full Review
    8/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Erinne Caswell
    I had a great experience buying my used Buick Encore at this dealership! The car was beautiful and Robert Fabian was so helpful and friendly and had us in and out of there in under 2 hours! Best car buying experience I’ve had thus far! I would definitely recommend Hendrick Volkswagen and Robert Fabian to friends or family looking to | Read Full Review
    8/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ erinnecaswell
    I had a great experience buying my used Buick Encore at this dealership! The car was beautiful and Robert Fabian was so helpful and friendly and had us in and out of there in under 2 hours! Best car buying experience I’ve had thus far! I would definitely recommend Hendrick Volkswagen and Robert Fabian to friends or family looking to | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Behind Bedfords Camera
    Exceptional Service from Greg at Hendrick VW I recently had a concerning issue with my car, and I knew I needed expert advice quickly. I reached out to Greg at Hendrick VW on a Saturday morning, and from the moment I spoke with him, I felt reassured. Greg immediately put my mind at ease and scheduled me in for Monday. I dropped off | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Ramana Kalvakunta
    Anthony was really helpful in showing the vehicles and test ride. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ F Z
    I've been a loyal Honda customer for decades, but after a friend's recommendation, I decided to give VW a try with the Atlas. Unfortunately, my first experience at this dealership has been nothing short of disappointing. When I walked in, I noticed a group of four or five employees gathered around a long desk to the right. None of t | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ federicozg88
    I've been a loyal Honda customer for decades, but after a friend's recommendation, I decided to give VW a try with the Atlas. Unfortunately, my first experience at this dealership has been nothing short of disappointing. When I walked in, I noticed a group of four or five employees gathered around a long desk to the right. None of th | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Donna Yu
    Large inventory, which can be a bit overwhelming, but Anthony helped us narrow down the car we were looking for. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Anil Kumar
    Anthony was amazing, he was very patient and respectful. He walked me through the key features of the car. I would recommend everyone to contact him for the purchase. All the best Anthony. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Romero
    Great experience with Serghei M at Hendrick. No haggle transaction, no pressure, didn’t make us wait and had everything ready the next day. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Erinne Caswell
    I had a great experience buying my used Buick Encore at this dealership! The car was beautiful and Robert Fabian was so helpful and friendly and had us in and out of there in under 2 hours! Best car buying experience I’ve had thus far! I would definitely recommend Hendrick Volkswagen and Robert Fabian to friends or family looking | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Banks
    Service was okay, they forgot to do some things that I asked for and I had to end up waiting about 2 hours. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Alex Arias
    Last Friday, August 23, I took my son to Hendrick’s VW in Frisco to pick up his 2013 Passat after routine maintenance (oil, tires, etc.). When he collected the car, a yellow dashboard light was on. He immediately returned to ask why it hadn’t been addressed. They said they needed to recheck the vehicle, even though both the dealershi | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Richie Sanchez
    Tried the Service department for the 1st time. Extremely slow and rude even with appointment- service rep informed me that I'm free to take it somewhere else - they're very busy - a couple hours of wait time is normal- AND they're technician doesn't work on Saturday- I'll need to come back again to get other warranty work done - and | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Abbey Hagan
    I worked with Timothy and he was so incredibly helpful! As a first time car buyer, he was so kind and patient with my questions. Although I ended up deciding to hold on buying a car, I will 100% be coming back to purchase from one solely from him because he was so amazing! Can’t recommend enough. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ shane scott
    I had the pleasure of speaking with Anthony at the dealership today. No car was purchased, however the service was great. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Brianna Hekimian
    I had Mike as my sales rep. Although I do appreciate all his help, the car ended up having the sunglasses compartment completely fall down and break as I was driving so I was unable to drive the car after only two days of purchasing it. Something that definitely could’ve been avoided by simply checking that before allowing me to driv | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Rob Arias
    Wow this dealership has gone downhill. They used to be great but my latest advisor, Orlando, was completely different. Terrible communication and lack of clarity; practically had to chase him down multiple times to get any sort of update on my vehicle. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Nora
    I have been struggling to pick a car for months! I’ve always been indecisive and unsure of what I want or need but I’ve had big time help from one of the salesman, Malik Bullock. He has helped me pick a car that I would feel most comfortable driving in. I haven’t quite bought a car yet, but when I have the money and time for it, I de | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Azpe
    Fernando Gómez was great and deliver my car on time. Thanks | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Mohammad Albaijat
    We have been looking for a while for car and Georage helped us to get the right one. He made purchase experince very efficient, to the point and help us to get the right price for the car. Overall, it was super friendly and infromative transaction. Thank you George. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Erin West
    Kyle from the Service dept was great to work with today. I had a check engine light come on, and the other dealership in the area where I purchased the vehicle said it would take 24-48 hours to even look at, but there was a 1-2 week wait for a loaner car. I called Hendrick, and not only were they able to run diagnostics and make repa | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Chet Exley
    My lease from Hendrick VW Frisco was facilitated by George Strong. He is the best sales person I have ever worked with. He listened to my needs and brought back an amazing offer that suited my needs perfectly with ZERO back fourth, nailed it perfectly the first time. Out of the 15 car buying experiences I’ve had..This was hands down | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Gabby Pulido
    Josh was my salesman and was attentive, knowledgeable, and incredibly patient from the moment I walked into the dealership. He took the time to understand my needs and preferences without any pressure in finding the perfect vehicle for me. I am thrilled with my new car and highly recommended josh as your salesman! | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Owais Ashraf
    Zhong was super helpful and understanding throughout the whole process, helped make sure we were fully informed along the way and made sure we got exactly what we were looking for, my only regret is not rating him higher then 5 stars. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ owaisa1216
    Zhong was super helpful and understanding throughout the whole process, helped make sure we were fully informed along the way and made sure we got exactly what we were looking for, my only regret is not rating him higher then 5 stars | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ chetexley
    My lease from Hendrick VW Frisco was facilitated by George Strong. He is the best sales person I have ever worked with. He listened to my needs and brought back an amazing offer that suited my needs perfectly with ZERO back fourth, nailed it perfectly the first time. Out of the 15 car buying experiences I’ve had..This was hands down | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ N.F.
    If you're looking to buy a car at this dealership, ask for Jermaine Willis!! I bought a VW Taos over the summer and I was not expecting a good experience. I don't like car shopping because it feels like I'm being pressured to buy a car, so I went into Hendrick VW Frisco expecting the worst of the worst, but I was pleasantly surprised | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ J-Diddy
    I had the pleasure of working with Bella Oboyski at VW of Frisco, and I can honestly say she provided one of the best car-buying experiences I’ve ever had. From the moment I walked into the dealership, Bella made me feel welcome and comfortable. She took the time to understand exactly what I was looking for in a vehicle, never rushin | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Silas
    Hendricks Volkswagen Frisco is an awesome dealership from front door greeters all the way down to finance. Thanks to Ms. Oboyski for being very informative and caring, she definitely gave an epic experience. THANKS ?? Volkswagen of Frisco. | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dileep Nachu
    My overall experience with Hendrick VW was awesome!! They have a really good inventory. I interacted with Jermaine Willis and he went above and beyond to make sure my requirements are met. Thank you sir!! I really appreciate your assistance to get the lowest price possible. I absolutely recommend working with Jermaine and Hendrick VW | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chet Exley
    My lease from Hendrick VW Frisco was facilitated by George Strong. He is the best sales person I have ever worked with. He listened to my needs and brought back an amazing offer that suited my needs perfectly with ZERO back fourth, nailed it perfectly the first time. Out of the 15 car buying experiences I’ve had..This was hands down | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Frisco
    Incredible experience and excellent customer service. Extensive knowledge of multiple vehicles types. Loved the process, with such professionalism. | Read Full Review
    8/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Brianna Hekimian
    I had Mike as my sales rep. We got a cat that fit what I was looking for and it was a pretty quick and easy experience. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Sessa
    Malik was awesome and helpful every step of the way. Highly recommend. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Md Jackson
    Michael our salesman was super helpful and worked hard at getting us the best deal on our new ride. Patrick in financing was also amazing! Thanks for an overall good experience and not stressful! The dealership is nice and so is the staff. Happy customers!?????? | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Anonymous
    I recently purchased a car from this dealership. It was a car for my 16 year old daughter. I had a strict budget I was working within. I dealt with Robert Fabian, and he was excellent. I am definitely seeking him out if I buy a car at this dealership in the future. He understood my situation and needing to stay within a budget. He di | Read Full Review
    8/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Anonymous
    I recently purchased a car from this dealership. It was a car for my 16 year old daughter. I had a strict budget I was working within. I dealt with Robert Fabian, and he was excellent. I am definitely seeking him out if I buy a car at this dealership in the future. He understood my situation and needing to stay within a budget. He di | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rad318
    This is a mixed review and would’ve been 5 stars if not for incident below. FIRST THE GOOD, As for sales, Mario Gohar was great to work with. From the minute we walked in till the end of purchase, he was friendly, professional and informative. His extensive knowledge made the process easy and left us with zero questions. We had a sma | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Preet B
    Customer Service was amazing. Mike followed up from the very beginning for our car needs and made the utmost effort for us to buy the vehicle but at that time we did not like anything. But when we did find the Tiguan we were interested in Karim helped us buy the Tiguan. Karim was really warm and amazing and throughout the process and | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ HendrixC
    Zhong made the experience great! Overall greay experience and I love my new Atlas! Thanks! | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nancy Moreno
    I had to get my VW Taos serviced. From start to finish, Kyle went above and beyond to address the issue with my vehicle. He was knowledgeable, patient, and dedicated to finding a solution. Thanks to Kyle, my vehicle is now running smoothly, and I couldn’t be happier with the service I received. If you’re looking for someone who trul | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Jiang Phil
    This place is awesome! Their service was outstanding; they offered us a great deal to pick up the car. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Victor Ruiz
    After several visits trying to decide what to trade in, what vehicle to purchase we finally decided on the kingfisher blue cross sport premium rline sitting in the showroom. Zack Stanford took care of us very well and without pressure. He is very friendly and knowledge for a person as young as he. I highly recommend Zack for your new | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Jacob O’Connor
    Josh Newhall was one of the most diligent car salesmen I have worked with in my lifetime when it came to purchasing a vehicle. His attention to detail, as well as his patience for his customers is outstanding. Although Hendrick VW has a substantial amount of staff, I see Josh working his way into management very quickly. He leads by | Read Full Review
    8/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dan Ding
    Thank you Greg for helping me with my AC issue! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Harrow
    Great experience buying our vehicle today. Corinne was amazing! Highly recommend this dealership. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Zaid Badar
    **?????????? Exceptional Service from Corinne at Volkswagen Hendrick Frisco!** We recently purchased a Volkswagen Atlas from Volkswagen Hendrick Frisco, and the experience was nothing short of outstanding, thanks to Corinne. From the moment we walked in, Corinne made us feel like we were her top priority. She went above and beyond t | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Alexa Lobato
    Greg! Was fantastic. Thank you for help working with my warranty. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Miss Hearts
    Thank you Greg for taking care of me once again! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ AMIR SABIR
    Had a great experience getting my car fixed, thanks to Kyle Waggoner who was very courteous and professional. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Detrick
    Thank you for helping with my car issues | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Isaiah7
    Robert did an amazing job I just wish I was in and out in under an hour. I came with money in hand deal already drawn up I expected to be done within the hour but instead it took about 2 hours of just sitting. Everything was as promised though I’ll give him that just a little faster next time | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennah
    Mario and Josh were fantastic from the start. Mario greeted us on the first day and showed us around plus upsold each Atlas. He was extremely knowledgeable and we were convinced before we left. Extremely friendly and great energy. Josh was also knowledgeable and helped us when we came in to test drive the Atlas. He made the buyer pro | Read Full Review
    8/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ gabrielle pulido
    Josh made buying a car experience seamless. He was thorough, patient, and knowledgeable. All of my questions were answered and he gave me a lot of assurance in buying a car with this dealership compared to it’s competitors. | Read Full Review
    8/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ gannon sanchez
    Colby is awesome ?? | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Alex Kaseta
    Great dealer experience! Leased a new Jetta and Todd Wilmes was a massive help through the process. Knowledge, easy-going and worked to get me a solid deal. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Buxton
    Thank you Greg for taking good care of me! | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Flannigan
    Very pushy sales people who were more interested in our financial situation than our preference in vehicles. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Dynah
    Exceptional service from Josh! He went above and beyond making sure we left with what we wanted and within budget. Would refer him to any friends and family looking to buy! | Read Full Review
    8/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Aleena Badar
    Had a wonderful experience at this dealership, especially a pleasure working with Corinne getting an Atlas. She was so polite, went back and forth with our requirements and gave a great deal keeping in mind our budget. Definitely recommend getting your next vehicle from her. And for sure, Corinne is the best sales person there! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Booth
    Ricky was amazing. He had the car ready and waiting to test drive, and it did not disappoint. He was clear on the condition and the test drive confirmed it. He was very explanatory during the financing process and it took no time at all. Will definitely be back, because overall, it was a great experience. Thanks again for everything! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Tia Lewis
    Had a wonderful experience with Kyle W. I brought my volkswagen tiguan in for cleaning and a couple repairs. Everything was done in a timely manner! he is most helpful and very well versed in his department. He was able to answer any and every question i had thoroughly and very reassuring whenever i felt uncertain about something. Hi | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Amanda
    Wow, I can't even begin to describe what a wonderful experience I had at Hendricks. It started from the beginning when salesman Trinity kindly introduced himself and allowed me to set the pace of the interaction. I wasn't sure what I wanted, I was in between a couple of models, and Trinity was able to explain the differences while al | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ MASUD KABIR
    Rude and un profesional sales executive. Always try to rip you off. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Eligio Mares
    I’m still waiting for my fob. ?? | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Susy J
    Reviews for Aug 7, 2024 I went to this Services department at Hendrick WV, Kyle W was friendly and professional. He answered all my questions patiently and what to do next with my car. In addition, this Service department seems fair, they sent me text for a link video to see summary what they're doing with your car from their serv | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Eric
    Josh stayed engaged with me during my month long car shopping experience. Always efficient always professional. This Tiguan SE-R is my 3rd VW vehicle. Sporty good looking vehicle with great amenities and great mpg. Hendrick VW, Josh and Patrick, thank you for making this happen. Semper Fi. | Read Full Review
    8/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ House Apt
    Tried to charge me over 5k to clean carbon out of the engine and replace spark plugs. Obviously turned that down lol. Volkswagens are unreliable | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ John Goldberg
    Greg gave me a fantastic experience and will be back to work with him along with the great team in the service department! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Yoo
    Thank you Greg G. For taking care of me on my birthday!!! ?????? I really appreciate it very much!!! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Luis
    Berry satisfied with Josh help. Great service provided in helping to chose the correct deal. | Read Full Review
    8/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jarret Fox
    Thanks Greg! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Lacy
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ TATENDA SARIMANA
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ alanette j
    Took my car to dealership and car was still misdiagnosed .the service advisor Greg made me feel like he saved me money on the repairs saying it was water pump and hose but they just sealed water pump n replaced hose only to have car run hot when I got it and had to take it back up there but now low and behold a whole new diagnosis !? | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ marco Zvanik
    Took my VW Atlas because AC was not working. The replaced the blower motor, paid $600. After 6 months the AC stopped blowing again. Took it back and they said something different was wrong, paid another $600. After 4 months, the AC stopped blowing again. Took it back again and they said the wire harness was causing the blower mot | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Jon Ross Texas
    Today We leased an ID4 from the Hendricks Volkswagen Family dealer in Frisco. Our Sales agent was Todd W. I can’t tell you how amazing this guy was. Kind, knowledgeable and available for the many questions we had. A sales associate just dosent get any better than this. Thank you Todd for an experience so not like car buying. We | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Dexter Dauz
    Awesome experience buying our new Taos from Hendricks! Corrine was our sales person and she was amazing and got us the best deal and service. Very professional and we were not pressured at all. They just showed a lot of care which we appreciated. Corrine even picked us up from our apartment nearby and gave us a ride to the dealership | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Casey Hendrix
    Zhong made the experience great! Ask for him! So happy with my purchase. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ JOHN MAHONEY
    Kyle Waggoner is very helpful and professional. He's the reason I come back | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Dale kniffen
    I appreciate the quality of the service I received on my vehicle, but most importantly the effort and communication from Fernando. I will definitely return for future service needs. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Julian
    Jermaine Willis was incredibly helpful in helping us navigate our first car purchase. He walked us through the process and was very transparent throughout! | Read Full Review
    8/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chendrix
    Zhong made the experience great! Love my new Atlas! Nice and helpful dealership. Thank you! | Read Full Review
    8/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ dillon
    Paul and the whole team at Hendrick Volkswagen Frisco did an amazing job of helping me out! | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Frank S.
    Working with Paul Gregory and Jeremy Hormell was a pleasure. Both were very knowledgeable and extremely helpful in making me aware of all my options in product and finance. My total experience was Great. I highly recommend Paul Gregory to help you select a car. He does a great presentation in explaining all the features the car has. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ cwiz
    This is the only dealership I have ever actually trusted. I have even taken other vehicles makes in for service because they do such a good job. Most recently Joshua Frank helped me out and was great throughout my whole service process. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stacynicolegreen@yahoo.com
    I recently had the pleasure of purchasing a vehicle from Hendricks Volkswagen of Frisco, and I cannot speak highly enough of the outstanding experience I had. From the moment I walked through the doors, I was greeted with warmth and professionalism. A special shout-out goes to George Strong, who went above and beyond to make the enti | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Life With Animals
    Nicolas picardi helped answer all my questions about my car and how to set up my infotainment system, hes great | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Michelina Cangelosi
    Nicolas helped my cousin buy a car and was amazing | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Kelvin Askew
    Recently brought my Jetta in for service after an emergency module stopped functioning. Fernando was very helpful in getting everything sorted out. He explained what part was needed and solved the issue not too long after I had brought the car in. I definitely recommend this dealership for their amazing staff and service! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Tijan Jeng
    I Didn’t end up purchasing a vehicle but Nicolas picardi did a great job assisting me. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Liening
    Fernando was phenomenal!!! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ kandari ramya
    My experience at Hendrick while purchasing my car was fantastic. Trinity was amazing and went above and beyond to assist me in every possible way. He explained everything in detail and provided exceptional help. Overall, it was a great car-buying experience.A special thanks to Trinity!! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Charles Alliger
    Once again Greg took care of me!!! Thank you Hendrick! Always great!!! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ lbuhse2014
    Very nice dealership with a lot of cars in stock. My rep. George was fantastic, I gave him my requirements and he met them all and then some. Transaction was easy and fast. Highly recommend this dealership to anyone looking for a new VW! | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ John Edward
    I was looking for a vehicle for my son. We met Mario at the dealership to test drive some cars. We decided on the Jetta. Perfect vehicle for him. This being the last day of the month we got a great deal on a lease. Perfect for his budget. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ LaTonya
    Jermaine's customer service has been outstanding! He's so eager to meet needs of his customers. Thank you Jermaine!! P.S. Keep up the excellent work. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ AD
    Jermaine Willis is very easy to talk to. He was very knowledgeable of the vehicles and made the decision very easy! I would recommend Jermaine to all my friends and family! | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Helen Jones
    Enjoyed working with Jermaine. Very Professional! Answered all our questions. I would recommend him anyone wanting a great experience. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Keldrick McGary
    Great Dealership not pushy very educational experience. Jermaine Willis is knowledgeable, transparent and honest. He is one the best salesman I’ve encountered in the car industry. Go see him soon. He’ll take care of you. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Julissa Porcher
    George Strong was excellent helping me to purchase my Lexus300h. He was very attentive and informative and professional. I would recommend and will George to my friends! Thank you, George. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Elvan Jones
    Jermaine Willis is professionally sound when it comes to delivering sound service. Make him your only choice! | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rae
    My experience at VW was so good, because Jermaine helped my dad and I not only pick a perfect mom car for me. Also, he went talked me through the details of my car. I loved that! Most places just try to sell you car, he wanted me to have a far that I wouldn’t just enjoy but my little one would too! | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Zhane
    Jermaine Willis is so awesome. He is great at would be does. He is a 10/10, would definitely recommend to others! | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cherie Cross
    My Sale Guy (Jeraine Willis) is the Best. He paid attention to what I wanted in a car and what my budget was. Jeraine called me, emailed me and ever volunteer to pick me, if needed. He walked me through every step. He was the best salesman I ever had. | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Robert Jackson
    Jermaine Willis Is very knowledgeable of every vehicle he showed me. I will send everyone who’s looking for a car his way because he will get them riding!! | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Trevor
    Working with Jermaine Willis was a great experience, definitely a 5 ?? salesman. Highly recommend him | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rhonda
    Salesperson Jermaine Willis is Outstanding! His customer service goes above and beyond and he does an incredible job in his care for each of his customers. Jermaine is prompt, courteous, does his research, fair, energetic, fun and helped us to see all of the benefits of our new vehicle. He lives your dealership’s promised mission eac | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Morris hast
    Jermaine Willis is the best Sales man hands down. Great customer experience from a great guy who truly cares about his customers | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ SHONDA
    Thanks to Jay, I've had such a wonderful experience searching for a vehicle that matches my particular needs. He goes over and beyond to ensure that his customers are satisfied. I love that he isn't pushy like some car sellers. He brings a different energy: the kind that makes you feel safe from buying from him. If you're looking for | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ramirez
    Bought over 9 cars in my lifetime. This one by far was the Best experience. Mario was great, very honest and upfront for the first time buying a car was enjoyable. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ TP
    Paul Gregory provided us great customer service! Very professional, knowledgeable, and easy to work with. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Fraga
    Colby was very professional and did a wonderful job keeping me informed where we were in the process of my car getting the repaired. I appreciate him and will be coming back to see him. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ mark byrd
    Leased a new ID.4. Todd Wilmes was my salesperson and he was eager to help without being pushy, extremely communicative and responsive over the week or so it took me to make a decision as well as after the purchase. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Raja Avinash
    Hi Joshua, The service is really great. Thanks for taking care of my car. Raja. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Nataly Aguirre
    Colby in service is amazing and very helpful! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Chad Johnson
    Joshua Frank was a great help! Highly recommend!! Will be back | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Linda Gomez
    Todd Wilmes was the absolute best car salesman I've ever experienced. He's very kind patient and knowledgeable. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Jones
    I had a wonderful experience. I was in and out. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ julissaporcher
    George Strong was excellent helping me to purchase my Lexus300h. He was very attentive and informative and professional. I would recommend and will George to my friends! Thank you, George. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Connor Ruwe
    Had such a great experience at Hendrick with Corinne and the rest of the staff buying our new Atlas. Very transparent and honest compared to another VW dealership we visited in the area where we did not have a great experience. Not worth docking a star but worth mentioning - it was a little slow from start to finish compared to our e | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Gloria Wrobel
    The service was just within the time frame I was told. Appreciate the quick turnaround. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Cari Wright
    Joshua Frank service was great and super helpful! Got me all taken care of quickly! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Scott Jackson
    Greg Gansle did a great job taking care of our maintenance needs. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Jodie Martin
    Todd Wilmes was very professional and knowledgeable throughout the entire experience. I would highly recommend that you visit this dealership and make sure you ask for Todd Wilmes. He went out of his way to make sure we understood the experience and that we were happy with our purchase. Thanks Todd! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ lawanna Thomas
    Even though I wasn’t able to walk away with a car today. Corinne is one of the most amazing salespeople I’ve ever meet. She was very professional, polite and very patient throughout the whole process. She went above annd beyond to answered all the questions I had and the questions my friend had. Make sure you ask for Corinne if you | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Zach Styacich
    Fernando in Service was great! I took my car originally to Clay Cooley VW and they would not help me on a warranty claim. Fernando took the time to dig into the situation and got the warranty claim approved at Hendrick VW. I will definitely be going back for my next service! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Faye Hill
    Greg is an awesome replacement for Josh! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Heather Hambleton
    I want to sincerely thank Dominick and Patrick for such a pleasurable car buying experience. They were so kind and accommodating. I will definitely refer friends and family to Hendricks. I will be back for my future cars!!! God bless and best wishes!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Nadia Ryan
    Fernando Gomez was amazing and super friendly!!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Rudolph Hermond
    Just visited Hendricks Volkswagen in Plano. Joshua Frank was my service advisor and he did an amazing job. Service was efficient, he explained my issue and got it fixed quickly | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Francia Almeida
    My experience buying a vehicle was excellent and the people there is very friendly and good customer service Ricardo Bolaños and Kenia Espinoza were great people in helping me to choose a car ! I give them 5 star ! Thank you for helping me get my Atlas 2024 | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Trewin
    Colby's service was exceptional. His commitment to customer satisfaction is evident in every interaction. He consistently goes above and beyond, making sure that all concerns are addressed promptly and thoroughly. The follow-up calls and clear communication he provides are unmatched, making the entire experience seamless and stress-f | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Poe
    Greg was so helpful, fast and kind. Great customer service overall | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Kim Brown
    Greg was awesome. Worked my vehicle in and had it finished and ready to pick up right on time. ???? | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Alisha Mali
    Dominick helped me purchase my new car yesterday! He was so helpful and transparent which is rare to find in car salesman. He explained everything clearly and made me feel like there was no dumb questions. If you are looking for a new VW car be sure to work with him! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Aamir Lakhani
    Greg took great care of me !! Very friendly and helpful !! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Banks
    Service was great, thank you Greg! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ cate montano
    thank you greg for confirming i had no leaks. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ amanda wygant
    Colby at Hendricks is the best! He always goes out of his way to make sure we are happy with the service and that our car is safe to drive for our kids. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Hisham I
    Greg did a gr8 job. Expedited the resolution of the engine issue. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Chad Samuelson
    Service tech Josh F took great care of my ride. Quality work done quickly and had me back in my vehicle | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ EJ Jones
    I’ve worked with Jermaine Willis. He was a phenomenal and knowledgeable salesperson whose professionalism is exemplary. Thank you for your service Jermaine. | Read Full Review
    7/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ SHANDRICKA
    Jermaine Willis is the most honest and honorable person I've met. I never had to doubt what I could or could not do! He ensure I was knowledgeable and confident in my decisions. I wish there were more salesmen like him! He's friendly, kind, but guides you with confidence! His belief helped me believe him! He's been a blessing to know | Read Full Review
    7/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gary
    Upon arriving, I was greeted with a smile and handshake. The salesman, Jermaine Willis, was courteous, knowledgeable and listened to my needs. He went above and beyond and was a pleasure to work with. I highly recommend this dealership. No surprises, and a hassle-free and all around great experience! | Read Full Review
    7/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Micah Simmons
    Jermaine was a great help while purchasing my car. He made the experience very enjoyable! | Read Full Review
    7/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ meangreenbennett
    Both Jeremy and Paul were very helpful. We had issues with our 2021 Atlas/lease, but got things squared away with a new 2024 Atlas/lease. Volkswagen corporate I would give 1 star at best, but that's another story. Hendrick Volkswagen was great and again I appreciate Jetemy and Paul. | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Emily De la rosa
    Aunque no me aprobaron para el auto que quería definitivamente los recomiendo, me trataron como en casa y me sentí muy cómoda en expresarme con mis términos y condiciones. Gracias por la buena atención al cliente desafortunadamente no fui un cliente más pero será para la próxima. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ MIke Williams
    Greg in service was great | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ david pham
    Colby was great and helpful! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Harper Fox
    Greg took great care of me!! Super responsive and helpful. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Clayton Grubb
    Had a fantastic experience today getting our new iD4. Ask for Trinity Howell. He was super knowledgeable and was able to work within our budget without needing to haggle. Mark in finance helped get us out quickly so that I could make an important appointment. Stellar service all around and look forward to future purchases at Hendrick | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Stingray Schuller
    Thanks Greg for an easy time! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Marie
    I bought my beetle at Hendricks and have it serviced each year here as well. Kyle in the service department went above and beyond to keep me updated on progress and he was super knowledgeable about everything my car needed. Thanks, Kyle! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Chat GPT
    Colby is great! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Luan Buhse
    Very nice dealership with a lot of cars in stock. My rep. George was fantastic, I gave him my requirements and he met them all and then some. Transaction was easy and fast. Highly recommend this dealership to anyone looking for a new VW! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Eric Green
    I highly recommend George for anyone looking to purchase a car. He went above and beyond to make sure we were taken care of throughout the entire process. His communication skills and attention to detail were exceptional, and he always had our best interests at heart. George's kindness and dedication to customer satisfaction truly se | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Molly McAnally
    We worked with George Strong on the purchase of an Atlas. George was extremely understanding of our wants and needs for our purchase. He worked hard to get us exactly what we wanted. We will for sure use George and Hendrick for any future VW purchase. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Stacy Nicole Green
    I recently had the pleasure of purchasing a vehicle from Hendricks Volkswagen of Frisco, and I cannot speak highly enough of the outstanding experience I had. From the moment I walked through the doors, I was greeted with warmth and professionalism. A special shout-out goes to George Strong, who went above and beyond to make the ent | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Conner McAnally
    George will always look for top customer satisfaction and fight for the right price! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Zale
    GEORGE STRONG??. Remember & ask for him. My 4thd VW; went EV w/ID4. Great sales & service after the sale makes the drive to Friso, TX worth it. RayZ | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ jeff
    George is a Rockstar! Informative and helpful, not pushy. Buying experience was smooth and efficient...this is now our 2nd VW from this location. Great experiences both times. | Read Full Review
    7/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Les Summage
    Got in and out without an appointment on a Saturday! Thanks, Fernando! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ JEFF RANDOL
    George is a Rockstar! Informative and helpful, not pushy. Buying experience was smooth and efficient...this is now our 2nd VW from this location. Great experiences both times. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Conner McAnally
    | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Shamni V
    I recently purchased a vehicle from Ricardo Bolanos at Hendrick Volkswagen Frisco, and the experience was outstanding. Ricardo's knowledge of Volkswagen vehicles and his patient, transparent approach made the process stress-free and enjoyable. He took the time to understand my needs, never rushed me, and ensured I got the best deal p | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Elissa Caldwell
    Greg continues to go above and beyond to help me when I need it most with my daughter’s Volkswagen. As always, his customer service is top-notch. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ A LaChapelle
    Mario lied to me telling me that all the used cars here have new tires and not even a week later I started having tire issues. My tires in my used car were 2 years old! They patched up the tire and sent me on my way as I had no warranty. I’d you want a dealership that keeps their promises STAY AWAY FROM HERE! I’m out $1200 to replace | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Cheyenne Labruzza
    Robert Butler was amazing in helping us with our car search! He was patient with us test driving each vehicle, and he was persistent in helping us get our deal done! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Harrington
    Ricardo is one of my heroes! I have six adult kids and he has helped several of them get new cars. He is patient, kind and sooo helpful! What a lovely experience! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Sydney Wilson
    Jolie was great to work with and made the experience as easy and seamless as possible. She was very informative and transparent working out a deal and sharing the features of the vehicle. The finance team was great to work with as well- they were fair in negotating and I felt comdortable with my purchase. Go see Jolie! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Galena Harrington
    The most stress free experience I had with Ricardo. He took care of all the details. My previous car was totaled and he made getting a new car quick and painless! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Kindra Taylor
    I am a loyal VW customer, and a little OCD about my car. I had a service advisor I went to every time, when he left, I panicked. I needed some service done and reluctantly made an appointment, I was so glad I did. Kyle Waggoner was my service advisor and he was phenomenal! He got my recall fixed, service done, and EVEN caught a major | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Noelle McDonald
    Fernando Gomez was great! He set my appointment, clarified questions that I had about my service agreement and got my vehicle taken care of in a timely manner. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Yozellin Palacios
    Kyle is the best service advisor! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ enrique sanchez
    Visited the dealership this past weekend and was once again blown away by the incredible service given to me by Orlando Orio and the entire Hendrick Volkswagen, Frisco team! Orlando was super helpful and easy to communicate with. I was worried about some issues that my car was having but instantly felt comfort when walking through t | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Canellada
    I worked with Trinity to purchase a new car. He was very professional and flexible with my needs. I highly recommend his exceptional service! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Kindra Taylor
    I am a local VW customer, and a little OCD about my car. I had a service advisor I went to every time, when he left, I panicked. I needed some service done and reluctantly made an appointment, I was so glad I did. Kyle Waggoner was my service advisor and he was phenomenal! He got my recall fixed, service done, and EVEN caught a major | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Rodriguez
    Deal with DOM!! 10000% best choice you’ll ever make. He’s the best, sweet, energetic, passionate in what he does. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ RayZ
    Sales are through as is Service & Finance departments. A pleasant experience and encourage yiu to make the drive from Dallas | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brianna Longoria
    My experience with Jolie and Robert was exceptional! As a first-time car buyer, I was a bit nervous, but they made the entire process smooth and easy. They patiently guided me through everything, answered all my questions, and ensured I understood each step. Their expertise and professionalism were truly reassuring. I highly recommen | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Paul Lim
    SERVICE: KYLE WAGGONER at Hendrick Volkswagen Service Department was super helpful with my VW service needs! Kyle is very professional, courteous, friendly, and very knowledgeable in VW service. I've been stressed by the Car Net issue that I was having with my Jetta for a while, but Kyle came to the rescue and tremendously helped | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Pavan
    Hey Kyle- Excellent customer service, helping people and accurate time maintains in delivering the vehicle. Over all, it’s great service. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Pavan Kumar Vardaman
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Clint Duncan
    Trinity Howell was great. Answered questions and had great suggestions. Pleasure to work with. Mark in finance moved us through fast. Superb job by all. Would do it again. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Mark McDonald
    Zhong was the best!!!! Great Customer Service. Please see him if you are in the market for a new or used VW. Hendrick VW Frisco treated me like family!!! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Chase Yull
    I worked with Ricky and Jolie. I had an excellent experience! Ricky took my call, answered all of my questions, and did what he said he would do. They made buying a car reasonable and pleasant. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Vu Bui
    I had a great experience at this dealership. Robert in sales was knowledgable, friendly and easy to work with. Mark in the finance was also great. He thoroughly explained my options and benefits but did not pressure me at all. It was a no hassle experience. They also got me a good interest rate. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Amy Harrington
    Made SUCH a good deal with Ricky here. They were kind and made sure that it didn’t take too long. I am seriously going to make all my family and friends go here. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Rochelle
    Greg always takes great care of me when I come into this location! If you ever need service he is your guy!! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Jerome78mjm
    Zhong was the best. Great Customer Service!!! Please see him for a new or used VW. Hendrick VW Frisco treated me like Family!!!!! | Read Full Review
    7/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark
    Everyone great experience. Please stop and ask for Zhong. He is the man!!! Great Customer Service!!! Hendrick VW treated me like family!!!! | Read Full Review
    7/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gabriela Suarez
    I went in to get the AC repaired without an appointment. They said I likely would have to leave the car overnight but it was ready by 4:30pm | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Thomas
    Kyle has been a lifesaver. We were staying with family after the hurricane while waiting for our power to return and my 2022 Atlas broke down the day we planned to return home. Three other dealerships could not service my vehicle for up to a week but Kyle was able to get my car in the same day and have it looked at. The vehicle neede | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Storch
    Jolie was so great and professional to work with. She helped me buy a new car for my family, and she made the process extremely transparent. Will be recommending her to anyone I know who’s looking to buy a VW in the area! Additionally, Patrick was very helpful in the financing process and made things clear. All around great team at H | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Medina
    One of the most honest VW dealerships I've found in DFW...told them what I was looking for the price I was willing to pay for daughters first car (used) they beat every VW dealerships by thousands..$$$ they had the car ready for us to drive, no haggle, treated us with respect, and it was our 12 VW we've owned .I owned about 20 ... 14 | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Manas Mishra
    George was very helpful, professional and answered all my questions.I ended up not buying ID4 from VW but I will definitely recommend George for any future car purchase. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Cassius Miller
    Ricardo was quick and efficient, no back and forth madness, I let him know what I needed and he had us out within an hour. I’ll definitely be visiting them again. He also has the best dad jokes. Ask for Ricardo!! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Dominguez
    Great experience, they were very nice. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Erika D
    I actually had a good experience buying a car. Zhong was my sales guy and he was very kind and helpful. Once the numbers were presented, I did not see any unnecessary up charges, it was only taxes and your regular fees. We had a little back and forth on the financing but Zhong was understanding with my decision. The finance manager, | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Eric Wallace
    Don’t buy any packages from them. If you buy a package and take it for service they won’t address any of your other concerns. They will just do the bare minimum. I had a slow leak in my front tire that I had to fill 20lbs a day, the parking sensors to be looked at. and needed service. I also bought the cleaning package because I have | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Kaylon Marie Travers Head
    I’m not a reviewer. I don’t think I’ve ever done one. However, I had to for this. I am going through major life changes and buying a car is the LAST thing I felt like doing. I was doing the roundabout of dealers, checking all the deals. VW wasn’t on the top of my list. One night I took a look and checked the rates and entered my inf | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Pliego
    Great service and support from Fernando Gomez. From the very first moment in understanding what I needed from this service, to the communication throughout the process and the timely delivery of the vehicle, a great experience. Was my first time servicing my car here, and will continue doing so. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Rachael McB
    I reached out to Hendrick after another VW service department tried to gouge me and held my car for four days without doing anything. After I submitted an online inquiry, Kyle followed up and has been nothing but helpful and trustworthy throughout the process. He went out of his way to get as much as he could covered by warranty, exp | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Skyler Presley
    Bought a new 2024 ID.4 EV and loving it. The experience was great and Nich was amazing, loving the new car! | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Pyles
    Just bought an Atlas from Ricki and Kenya - the process was pretty painless overall. My wife and I appreciate how straightforward and transparent Ricki was throughout the process. Kenya was very knowledgeable on the car features and got us all setup in no time - she was super personable too. Thanks you two. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Willie Bradley
    Jolie DeLeon is a great salesperson that gets the deal done. I would recommend her to anyone that is interested in buying a VW. Mark in finance is also great and gets the job done. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Elaine Cook
    We worked with Karim Kargozar to purchase our next vehicle. The process was very smooth, and Karim was prepared to show us a car we were interested in right away. After a test drive, we loved it, and he made his best efforts to get us an interest rate and price that worked best for us. Thank you so much, Karim. Then, we moved to fina | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Shealy
    Updated review: I have been driving from Dallas up to Frisco for the past year to get my car serviced because I’m so pleased with the service department. ORLANDO ORIO has taken incredible care of the car and is EXCELLENT to work with. Honest, straight forward, clear, and very kind. I literally drive almost an hour to take the car to | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Elaine Cook
    We worked with Karim at the dealership to find our next car. The process moved very smoothly, and we ended up going home with a Taos! We love our new vehicle and the customer service was fantastic. Karim worked hard to be sure we had a fair price and interest rate that worked for us. Highly recommend! We also worked with Mark in the | Read Full Review
    7/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Elaine Alonso
    We worked with Karim Kargozar to purchase our next vehicle. The process was very smooth, and Karim was prepared to show us a car we were interested in right away. After a test drive, we loved it, and he made his best efforts to get us an interest rate and price that worked best for us. Thank you so much, Karim. Then, we moved to fina | Read Full Review
    7/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ JayyDiorr
    Colby is great, we’ve dealt with him multiple times and he’s never failed to keep us in the loop with everything going on when our vehicles are in their care. Once out vehicles come back, the issues that we previously had are no longer an issue. He even makes sure to point out any other issues that may have not been caught by other t | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ marie rodriguez
    Robert was very helpful and listened to what we wanted . Very awesome experience! | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Mark Wood
    Buying a car here was easy, and the sales and finance people were very nice and professional. | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Sophia Lee Beauty
    I didn’t realize this place doesn’t take cash payers.. ready to pay but they kept getting to make us do finance. Misleading .. what a shame! | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Leitert
    Great service, recommend Greg! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ HariPavan Yadlapalli
    I recently purchased a new car, and I am thoroughly impressed with the exceptional service I received. The salesperson kenia Espinoza was incredibly knowledgeable and took the time to explain every detail about the car, ensuring I fully understood its features and capabilities. Her patience and expertise made the entire process smoot | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Salvador Solis
    I want to thank Hendricks for facilitating my new vehicle purchase. Jermaine was great and a thanks to Kyle for helping withe the delivery of my vehicle. A great experience. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Ray DeVido
    After searching for about a month for a particular VW. Hendericks VW dealership was the only one in surrounding states that had the VW Atlas my wife wanted and located about 300 miles from our home. I knew absolutely nothing about Hendricks VW. Upon calling, I was connected to Ricardo Bolanos. Ricardo was so professional that in les | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ mvvrusa
    Rudy was patient enough to walk through all the details . We had a pleasant experience working with him. | Read Full Review
    7/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ cn818919
    Brought my car in for service that I purchased originally 2017 Joshua Frank gave me outstanding service and gave me the truth and got things done for me and had all my issues taken care of as promised couldn't ask for more | Read Full Review
    7/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Toni Green
    Jermain Willis awesome customer service and very knowledgeable! If you are in need of a vehicle he will take very good care of you!! | Read Full Review
    7/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amy Payne
    Zhong went above and beyond at creating a wonderful experience while we were deciding on getting a car. He was patient, friendly, and informative. He even had the car we were going to test drive started and cooling as we arrived at our appointment! Thank you for the wonderful experience! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Alina fernandez
    Muy complacidos y agradecidos con Sandra exelente atención y profesionalidad 100% gracias | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Hassan Khalid
    I recently purchased an atlas from Hendricks, they vehicle wobbles a lot so I asked for a service check but Colby in service uses loaner for leisure purposes along with other staff. He said I have rules so that people can’t get loaners for oil change or that when they come in future, get loaners on petty issues. This is only that the | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Madeline Jones
    Ricardo and Kenia were great! I came in looking to test drive a car I found on their website and they reviewed my current cars value while I completed a test drive. We came to an agreement on numbers and the rest of the process was smooth. Looking forward to enjoying my new car! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Lang & Lindsey Cook
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Anali Orellana
    Joshua Frank assisted me as soon as got to dealership . Was very professional and answered any questions I had . Will return for future services. Thank you! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Symone Richardson
    I purchased a car here and was mailed the incorrect plates, I called to get it rectified only to be told this is now my problem and I have to correct it although I do not work there nor do I mail license plates, so now I’m stuck paying for a vehicle that I can’t drive due to the police stating my plates are incorrect and advising me | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Phyllis Johnson
    I had the pleasure of working with Jermaine Willis. Jermaine really went above and beyond to secure my desired car and ensure that I received top quality customer service. He also kept me well informed along the way in regard to timing and the next steps. He made the whole process stress free, and made sure I ran into no problems. If | Read Full Review
    6/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dominique
    Jermaine was an incredible salesman. He’s reliable and determine to get you what you desire. Smooth experience! | Read Full Review
    6/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Scott Shultz
    After looking at over 10 VW Taos cars and being frustrated by shady dealerships, I can say Robert Fabian and the team at Hendricks are a breath of fresh air. Buying experience was phenomenal! I’ll only work with them for future VW purchases. Professional, non-pressure, reasonably quick process and no hassle | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Aubrey
    Mr. Jermaine Willis was awesome! Very prompt and courteous, not to mention knowledgeable. I would highly recommend him to anyone in the market for a vehicle, confident that he will take care of them. | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gregory Williams
    Had the pleasure of meeting Jermaine. He provided outstanding customer. Would send any one of my family members to him. He is knowledgeable and professional. | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ William.brutton
    Amazing service received. Great workmanship bit most importantly excellent customer service from Joshua Frank. Joshua kept me informed, was clear with communication, easy tot talk to and friendly. I am very impressed by the service and the work received. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Scott Shultz
    After looking at over 10 VW Taos cars and being frustrated by shady dealerships, I can say Robert Fabian and the team at Hendricks are a breath of fresh air. Buying experience was phenomenal! I’ll only work with them for future VW purchases. Professional, non-pressure, reasonably quick process and no hassle | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maria Rodriguez
    I recently took my car in for service, and I can't speak highly enough of Fernando’s professionalism and expertise. He went above and beyond to ensure that my car was taken care of promptly and efficiently. Fernando’s knowledge and attention to detail were evident throughout the entire process, and he made sure to keep me informed ev | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Cevirgen selim
    Hi, It was excellent very professional And very friendly service from Ms.Corinne Thank you so much for all Selim Cevirgen | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ william brutton
    Amazing service! Joshua Frank was great. Very friendly, quick, helpful and kept me well Informed. Always have a great experience in VW by this time was the best. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Brandyn Attocknie
    Kenia and Ricky gave me the best car buying experience ever! No hassle and smooth sailing! | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Stein
    Colby Hopper was extremely helpful and quick getting me through a service appointment. Check-in was easy, turnaround was the same day, and he was very communicative throughout the whole process. Had a great experience! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Matt Thornberry
    Dropped my car off at Hendrick VW due to an oil leak and worked with Joshua Frank. Working with Josh was a breeze. He kept me in the loop and went into detail on the repairs that were needed to get my car fixed. The service was done quickly and Josh kept me in the loop every step of the way. If you need any service done, I’d highly r | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ rajat bangera
    Kyle was patient and very helpful. Provided clear and genuine feedback to my service. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Ernest Ryder
    I've been coming to Hendrick VW for many years and bought a few cars there. I live in Azle now and even though it is a long drive it is worth it. I think Joshua Frank is a huge asset to Hendrick. He always is honest and cares about my car as much as I do. I was just in today and always a pleasure. Great guy, give him a raise! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Smith
    I had a positive experience at Hendrick Volkswagen Frisco when purchasing my new car thanks to Robert Fabian. He made the car buying process less stressful and seamless. I was able to test drive the car and complete the buying process the following day which worked best for my schedule. Robert went the extra mile and ensured that bef | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Chetney
    I cannot recommend Hendrick Volkswagen Frisco enough! I had an incredible experience buying my first car as a new mom with Nicolas’s expertise and attentiveness. He was patient, kind, honest and never made me feel pressured. He was so helpful from answering all my questions to helping me load up my items from my previous vehicle. Pat | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Fernandez
    Kyle was great, he made the service very easy! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Azad Ertürk
    Thank you very much Corinne, she was very interested and helpful, I am very happy with the car I bought. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Strander
    I had a great first-time car buying experience thanks to Serghei. He was patient, friendly, and transparent. My sister even went to him to purchase her first car recently! I highly recommend Hendrick VW, and will continue to do business with their wonderful team. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Jana Hancock
    My experience purchasing a vehicle at Hendrick Volkswagen was excellent! George Strong is very knowledgeable and walked me through the process of trading in a vehicle and purchasing a new one with patience and clarity. I look forward to working with George and Hendrick Volkswagen again in the future! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Austin L
    Great service all around from Colby and the team. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Richardson
    Joshua Frank was extremely helpful the first time I brought my car into Frisco VW because my A/C blower unexpectedly broke. He was quick to access and was able to get my car repaired by the next day! Very impressed with him and the dealership that I returned the next week for some maintenance and brake replacement. I live in Dallas b | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Carter
    Fantastic experience with Ricky and thanks for going above and beyond to make this special for our daughter! Everyone answered all our questions and made the buying process enjoyable. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Miles Ortega
    Colby is great | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Chycinski
    Joshua Frank was great. Service was quick and he answers all my questions. Thank you | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Valentina Ramirez
    Took my car into the service department where Josh Frank helped me out. He constantly kept me updated on timeframe my car would be ready. Josh was very professional, friendly and provided exceptional customer service. Very pleased with the attention I received from him at Hendricks VW in Frisco. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ G_juengling
    These guys always take care of me. Joshua Frank has been my service tech for many years and has always been communicative, honest, and has helped me save a bunch of money over the years. | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lbartlett22
    I had a positive experience at Hendrick Volkswagen Frisco when purchasing my new car thanks to Robert Fabian. He made the car buying process less stressful and seamless. I was able to test drive the car and complete the buying process the following day which worked best for my schedule. Robert went the extra mile and ensured that bef | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lisa Smith
    I had a positive experience at Hendrick Volkswagen Frisco when purchasing my new car thanks to Robert Fabian. He made the car buying process less stressful and seamless. I was able to test drive the car and complete the buying process the following day which worked best for my schedule. Robert went the extra mile and ensured that bef | Read Full Review
    6/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Neko
    Jermaine was very on point, polite, and genuinely nice throughout the entire process. Jermaine's professionalism and attention to detail made my car-buying experience smooth and enjoyable. Highly recommend! | Read Full Review
    6/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ B. J. Sherman
    Great experience, no pressure, plenty of vehicles to choose from New or used. Will let friends and family know about this location. | Read Full Review
    6/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shaniqua Leverette
    I purchased a brand new VW SUV last night only to be treated as if I’m an idiot and lied to. Josh Newhall, my salesperson, knew next to nothing about the cars I inquired about. He told me my car didn’t come with ambient lighting, which is false. Josh failed to mention the 3rd row seating option in my car. The 3rd row seating should’v | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ David Finch
    It’s been great working with Robert, he was very patient with the entire process. Also great store experience! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Cameron Bobbitt
    Colby Hopper was great. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Macy Roth
    Kyle "Rudy" was amazing throughout this whole process! He was so helpful and helped me get my dream car at the best price! Thank you, Rudy!!! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Stanislav Komarovsky
    Very good service! Thank you Colby! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ ali mahdi
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Daniel perkins
    Fantastic! Jermaine Willis provided a great experience and made the process very easy and comfortable. | Read Full Review
    6/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ryan R
    Jermaine is excellent to work with. A sales guy that actually cares about you and is very helpful and knowledgeable. Go see Jermaine! | Read Full Review
    6/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ AW Turner
    Looking for a car is stressful. Our Rep Jermaine was knowledgeable about what vehicles would be best for my everyday use. | Read Full Review
    6/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ian Anderson
    I recently purchased my own 2024 Volkswagen Jetta SE from Hendricks Automotive in Frisco, Tx and had a decent experience, less haggling around and more of getting to the numbers that made sense for myself. However, when I mentioned to my family that they were able to work with me on a deal, my family did not get the same treatment or | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Joyce LJ
    I've been a long time VW driver and very loyal to the brand. Since moving here 13 years ago, I've trusted all of my VWs to Hendrick Volkswagen Frisco for service & sales. Recently I upgraded my SUV and had the most pleasant experience with Robert Fabian. He is the exact opposite of what you think of when you hear "car salesman". Than | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Kendra Rogers
    Zhong made car buying actually a good experience for maybe the first time ever. Highly recommend! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ ADONYS HERNANDEZ
    I had an amazing experience here at Hendricks Volkswagen the environment was beautiful and the people were very welcoming i was so fortunate enough to to be helped by my salesman miss Sandra Franco and was their to guide and help me step by step for any questions and concerns and help me find the best vehicle for me i would most def | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Monica Ortiz Artigas
    Sandra was amazing she was super nice and helpful!!! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Chris Wise
    Jolie was awesome, helped me out to find a new Jetta for my son. Definitely ask for her! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Lambert
    Kyle Waggoner was GREAT! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Meechie Meech
    The service at Hendrick Volkswagen was great! I came in undecided, but Rob was awesome with helping me leave with the perfect vehicle for my family and I. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Juan Paniego
    Don't exaggerate when stating that Hendrick Volkswagen offers the best customer service in the market. Already had an excellent experience back in 2021 when got my Lease, but Jeremy Hormell and his team took it to the next level in streamlining the buyout financing CPO process. They truly care for customers and that does make a huge | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Marshalett
    Jermaine offered exceptional customer service and expertise. His keen attention to the needs of his customers coupled with his knowledgeable approach makes the process seamless and exciting. I will definitely always recommend him. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Marsh
    Jermaine offers exceptional customer service and expertise. His attention to detail and his knowledgeable approach makes the process seamless and exciting. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ D. Blount
    Jermaine is the best I have ever dealt with. I have gotten plenty of vehicles in my time and I can say that he will sit with you discus your needs and get you in the right vehicle for the right price. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kendra Koprovich
    Working with Jermaine has been amazing! He has such a great personality, knowledgable and his service is impeccable. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Celvin Hopkins
    My salesperson was Jermaine Willis... He was very nice and courteous... Also, he had excellent product knowledge of the vehicles I were interested in.. even though I did not make a purchase I would still consider him a consummate professional in this industry! | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mónica
    Sandra was super nice and amazing she knows all her product knowledge and she is just on top of her game!! Would recommend her and this dealership 100% | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shon Peoples
    Jermaine Willis is a good guy and very knowledgeable when it comes to cars. He’s helped me out on several occasions. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ John Williams
    The was the best non buying experience of my life. My wife and I are currently thinking about purchasing a VW. Not knowing much about the brand, Jermaine made us feel like we have always owned a VW. We currently have a leased Lexus and are looking at the Atlas for our family. I really recommend Hendrick VW and Jermaine for their hosp | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Patricia Williams
    Jermaine-very satisfied with service and Had a great experience and he explained everything to me. And I under appreciate his patience and understanding with me. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Winfred Harris
    JW - I had a great experience he had Patience understand he was very helpful knowledgeable & Professalism & JW very good sales man | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Edd
    World Class Organization. I had the pleasure to meet and work with Geroge Strong. He truly embodies espirit de corps and is a proud member of the Hendrick Automotive Group. True professional continue to go forth and do great things not only in life but in the automotive industry too! | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tinya Collette
    Hello there???? I'm honor to know Mr. Jermaine Wills he's a caring person and he make you comfortable in making decision, with no pressure | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ John W
    ????? Jermaine Willis provided an outstanding car buying experience from start to finish! His knowledge, patience, and genuine interest in helping me find the perfect vehicle made the process smooth and enjoyable. I never felt pressured, and he answered all my questions in great detail. Highly recommended | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ C Hill
    Outstanding because of one salesman named Jermaine Willis who is efficient, knowledgeable, caring, and he listens to your needs and wants and he makes it happen in the best way. If you want the best attention and greatest attitude see Mr Jermaine Willis, he a company asset. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Samantha Maitland
    Jermaine Willis assisted my church mom with purchasing her new car. She's a recent transplant from Florida and was in need of wheels. She had a very specific request and he was able to accommodate her needs in a timely manner and with exceptional customer service. She's so happy and that makes me happy. I'm so grateful to him for hel | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Fran Henderson
    Great dealership Jermaine W. was a great help and very knowledgeable of the vehicles we inquired about. | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ BJ
    Customer service is exceptional! One of the most important thing I look for when dealing with customer service, is being greeted immediately. That’s what happens each time I visit, and it makes me want to conduct business with them. I haven’t decided if I will trade in my Jetta, but if I do decide to trade it, I will do business with | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shelyna
    I’ve had the pleasure of working with Jermaine Willis and I can say confidently that the experience exceeded expectations. He has exceptional knowledge about vehicles, incredibly patience and answered questions to make the entire process seamless. His professionalism and dedication to my needs is commendable. I highly recommend seein | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Terri Diggs
    Very pleasant experience . I will definitely recommend to anyone looking to purchase a vehicle soon | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tyler Weidler
    Jermaine is by far the best Sales Consultant at Hendrick Volkswagen!! He will get you in and out in a timely manner and make sure you get the best deal possible!! Highly recommend!! | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ A
    I have to give a shoutout to Jermaine Willis. He is a honest salesmen that has the customers best interest at heart. For Jermaine it's about relationships and not just sales! | Read Full Review
    6/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ ljsquared
    I've been a long time VW driver and very loyal to the brand. Since moving here 13 years ago, I've trusted all of my VWs to Hendrick Volkswagen Frisco for service & sales. Recently I upgraded my SUV and had the most pleasant experience with Robert Fabian. He is the exact opposite of what you think of when you hear "car salesman". Than | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ amdent98
    Our first scheduled service was fabulous! Joshua Frank, our service advisor at Hendrick Volkswagen couldn't have been more helpful to make this first service check a real pleasure. We appreciate him and look forward to our next scheduled service! Thanks again Joshua! | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ jdwcarriers
    Jermaine, was the sale person who assisted me and my son. We are currently thinking about buying a VW. We have never owned a VW before so Jermaine made us feel right at home. He gave us a tour of the service dept and introduced us to a service advisor. I believe his name was Greg. If we go with a VW we will definitely buy from Hendri | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Fredde Davis Evans
    This is what you call "working for you to get the deal done" kind of guy! Thanks JW for the two cars. | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Fredde Davis
    I had a great time with hardly any long lingering waiting. Jermaine got me what I wanted! | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ EB
    Jermaine is amazing who will go above and beyond what you will expect! He’s truly the best to do it! He’s reliable, dependable and make sure you get the best deal possible! I highly recommend him to everyone! | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ John Miller
    If you are in the market for a vehicle Jermaine is the person you need to see. Great guy! Great season! Great experience! | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ M Anderson
    Jermaine is professional and knowledgeable I only hear good things about him .a pleasure to work with. | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kendra R
    Easiest and best car buying experience ever! Honest, reliable, no pressure salesman. Thank you Zhong! | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ced Rob
    Jermaine Willis is the best in the business! Demonstrated integrity and was honest. Great experience! | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Robert Stewart Sr
    Best service ever! Great atmosphere and people. Definitely will be referring more people to come! | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Brian Bruce
    I had a Great experience at Hendrick VW. Jermaine Willis was my sales person. He is extremely professional & very knowledgeable. | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lachalle Jones
    Jermaine helped both if my moms to get a car. He was Very timely and felt that we were his only clients. | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Reginald Williams
    I received great service. Professionalism of the sales person. I would recommend a friend. Thanks | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jason Palmer
    Rheude is always professional and courteous. Quick gets us in and out. Will come back! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Girish kosuri
    Totally satisfying experience at the Hendricks VW. I just went there as a walk in without an appointment but Kyle was able to help me with the service almost immediately. Very good service and convenient place. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Ethan
    Ricky, Kenia, and Kyle (Rudy) were amazing help in getting us into the vehicle we really wanted. The whole team was very friendly and attentive. Great communication all the way around. I’m glad we chose to go with Hendrick VW. Thank you. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Garrison
    We enjoyed working with Serghei. He was knowledgeable and patient as we determined which car would be the best for our family. Entire process from start to finish took much less time than we thought it would and we were able to take delivery on our Taos immediately. Dealership waiting area is comfortable and the people there are | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ claire wilcox
    Kyle was helpful and efficient from the time I pulled up, until my car was repaired and ready to go, on a busy afternoon! I recommend this dealership 100% Ask for Kyle ! ?? | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Charmagen Darabadey
    I reached out to George because I was just thinking about a new car purchase. George was very helpful and provided immense value to me it answering questions and sending videos. What set him apart from another dealership I was working with was that he was patient and not pushy. The other dealership even when I said I wasn’t ready | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ JT Todaro
    I had a great experience with Nicholas at Hendricks Volkswagen at Frisco! They put dealer adds on their vehicles (tint, nitro, pinstripe etching, etc.), so be prepared to negotiate on that, but the overall experience is great. Nicholas is very earnest and patient and informative, and never made me feel pressured. | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Puneet Garg
    I had a small issue with EVAP System that was covered under warranty. Greg got things done swiftly for me. | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ D J
    We had a very good experience working with George Strong. He provided all the information in a timely manner and in great detail. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Leonetta Brown
    Had a great experience purchasing my Atlas. Kyle “Rudy” Rheude was an excellent salesman. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Brittnie Cummings
    Colby was great, he made everything quick and easy! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Alice Lee
    rudy was very knowledgeable and really took the time to make sure that i knew exactly what cool features each vehicle had. definitely recommend him to anyone looking to buy a car. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Schaedel
    Colby rocks! Had a great experience working with him! He was super positive and patient as he helped us work through what the best option was to fix my car. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ s. Boer
    I had to replace my Audi Q7 and VW Atlas was the perfect fit. I test drove my car on a recent business trip. upon returning home realized what a true gem Hendrick Volkswagen and Serghei is on their sales team. I immediately planned my return with car pick up. Serghei treated me like family with concern for every detail on the purchas | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Ankur Ricky Kamaria
    Great service. Jeremy and Joshua are the best guys there. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Roberto Quinones
    I had a good experience purchasing a new TAOS with Serghei Medushevski. Serghei is very thorough and knows his product very well. We reached an agreement relatively quickly and the whole process was very transparent with no back and forth or nonsense. Overall a superb experience. Recommended! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Juan Guzman
    Fernando Gomez was very helpful to my issue with my car, and very polite. He updated me with the status of my car to make sure everything is going well on his end. Thank you Fernando for your great customer service. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Justin Gould
    My experience at Hendrick Volkswagen was outstanding! From the moment we stepped into the dealership, Robert greeted us with a warm and friendly demeanor. He was incredibly knowledgeable about their cars and patiently answered all our questions without any hint of pressure to make a purchase. We were given ample time to decide on our | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Dat Le
    Robert Fabian. Noun. The King of Customer Service (2013 - Present). Very responsive with customer first mindset. Communication with transparency. Providing enhanced support with quality knowledge. | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cynthia
    I absolutely loved Robert. Have gave me a wonderful first time car buying experience. Very knowledgeable and patient. | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Minhal Bhojani
    Robert Fabian answered all my questions about my curiosity on the VW Jetta! Simple, clear, calm, and he goes above and beyond to provide me any information that could help! | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tyler Mowry
    Fabian facilitated a wonderful car buying process for my wife and I. 10/10 would recommend! | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Andrew k
    We purchased a Tiguan and a used Beetle from Hendricks VW we worked with Robert Fabian. He was amazing went over every inch of the car and helped us from the beginning to the end of the process! I’d come come back and work with him anytime we need a vehicle! Thank you Robert! | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ John Edward
    my buying experience with Robert Fabian at this dealership was top-notch. He made it simple and easy. and offered to buy us dinner cause it was kinda late. | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Richard Johnson
    Robert was the best there ever was. I could not be more grateful for the experience he gave us. | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Peregrin Guillen
    I recently had the pleasure of purchasing a car from Robert Fabian at Hendricks Volkswagen, and I couldn't be happier with the experience. From the moment I walked in, Robert was welcoming, knowledgeable, and attentive to my needs. He took the time to understand what I was looking for and guided me through the entire process with pat | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Justin
    My experience at Hendrick Volkswagen was outstanding! From the moment we stepped into the dealership, Robert greeted us with a warm and friendly demeanor. He was incredibly knowledgeable about their cars and patiently answered all our questions without any hint of pressure to make a purchase. We were given ample time to decide on our | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nathalie H.
    I have been looking at getting a volkswagen for the longest time and Robert helped me find my dream car. I came looking for a tiguan and left with an atlas which was awesome and he made the process very stress free. Thanks to him for the guidance and working with me and my partner. | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Paula
    This was the best buying experience I have had. Robert Fabian was fantastic! He was very helpful and not pushy at all! | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kristy Oboyski
    Bella Oboyski and Jolie were phenomenal when we came to the dealership. Excellent customer service and very knowledgeable! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ James Benton
    This was my first visit to Hendrick Volkswagen Frisco, and to say they exceeded my expectations is an understatement. I needed to bring in my 2023 VW Jetta for its first service. My service advisor was Colby. From my call to set up the appointment, Colby was friendly, professional, and answered all of my questions. He did an amazing | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ LO
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ McKenzie Carter
    Jeremy Hormell was a dream!!! He made the process of trading in our lease painless. We will definitely circle back to him when we want to purchase another vehicle! If you are in the market please contact Jeremy! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Chuck
    Worked with Karim to purchase a Volkswagen Atlas. Have to say, Karim is probably the most friendly sales person I have encountered, he made sure to introduce every aspect of the car, help negotiate a fair price for the car, and truly put his customers first. Would highly recommend anyone who is looking for a car stop by this dealersh | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Jaylan Alvarez
    5 stars for my amazing experience with Robert F here at Hendrick VW. Robert made me feel very comfortable with the car buying experience. Very knowledgable salesman with a knack for conversation whether it was personal or about my vehicle. This dealership cares about the customer and makes the buying process seamless. I’ll definitely | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Kaman
    Recently bought a car from Hendrick Volkswagen Frisco. It was a great buying experience, having handled most negotiations by text with my sales guy George Strong. George was extremely knowledgeable about all the models in our price range and took every effort to make sure that we got what we wanted at the price and terms we asked for | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Soto
    Truly appreciate a good dealership where they actually do what they can to work with you! I have to say Shannon Wonzer went above and beyond to make sure I was happy with my purchase and that it fit my budget! Go to him for your car needs, he will get you taken care of! He deserves more than 5 stars for sure! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Chris Donahue
    Mike and Chris were great to work with! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Monica
    Nick provided my spouse and I a great purchasing experience. He was a pleasure to work with and coordinated everything seamlessly. On the finance side, we also had a great experience and the process was very smooth. Everyone we worked with was transparent and we are very happy with the Taos we purchased! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Skylar Rayne
    Orlando was very helpful throughout my visit. He helped my dad and I out with the cost immensely and gave us quality information. Request Orlando for nothing but the best! | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Moqu Li
    Greg took care of me today and it was wonderful experience. I got my vehicle service and got the car back the same day. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Shawnell Myers
    The process was unexpectedly fast for a Saturday afternoon! Ricky was amazing, explained everything and my daughter couldn’t be happier! Highly recommend! Will be back! | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Cade Ross
    Great experience. Fernando Gomez took care of everything I needed promptly and with great care. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Adam Hadowsky
    Greg took care of my car needs. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Hai Pham
    Words can’t explain enough how Greg gave me the best level of customer service. If you get this guy, just trust. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Keir Peterson
    Ricky answered all my questions and got me in a car to test drive immediately. Right off the bat he made an aggressive offer for my business without games or haggling, and after comparison shopping at other dealerships, Hendrick was still at the top. The Hendrick team bent over backwards to get me in the car I wanted while I was wa | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Juliana Claeys
    I just moved to the area and needed my car to be inspected quickly - Fernando and Rial took care of everything! I was able to wait in the nice lobby while it was quickly completed, and they even got my car washed for me. I would recommend this location to anyone. Thank you again! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Keir
    Ricky answered all my questions and got me in a car to test drive immediately. Right off the bat he made an aggressive offer for my business without games or haggling, and after comparison shopping at other dealerships, Hendrick was still at the top. The Hendrick team bent over backwards to get me in the car I wanted while I was wait | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Keir
    Ricky answered all my questions and got me in a car to test drive immediately. Right off the bat he made an aggressive offer for my business without games or haggling, and after comparison shopping at other dealerships, Hendrick was still at the top. The Hendrick team bent over backwards to get me in the car I wanted while I was wait | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Young
    I was pleasantly surprised by our experience at Hendricks. We worked with Rudy who was transparent and helped the process go smoothly. We felt well informed, not rushed, and happy with our purchase. We definitely recommend checking Hendricks and Rudy out! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ LaKeisha Norrils
    Fernando provided excellent service from the moment I left my car until I returned to pick it up. He called to explain the repairs needed and kindly offered me a loaner vehicle while my car was being repaired. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Kendall Green
    Gregg made everything nice and smooth for me. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Johnson
    Be cautious on taking your car to this dealership. They will tell you your car is fine and doesn’t need services while it’s under the factory warranty and as soon as it’s past the mileage you need brakes, tires and they try and charge you for services that are included at competitors. I took my car in the the rear brake bulletin and | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Jay
    They will try and screw you over on your car’s maintenance. I took my car in the the rear brake bulletin and they had my car for two hours and said I’m not the recommended MM yet. Not even two weeks later I get a letter in the mail stating I need the following service alignment, rear brakes and my normal service and Tires needed to b | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ sayra crowell
    Best dealership ever! My salesman robert was personable and caring. So happy that i got my car from here! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ TheHighschoolstar
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Robert Spindola
    We have had 7 volkswagens, Hendricks is the best dealer to fix your car. Fernando Gomez has gone above and beyond to help us to keep ours car running perfect. It does not matter if you purchase from Hendricks, they fix your car to the perfect standard. A small failure in .my break system, triggered other issues, Fernando was able to | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Raul Aguilar
    Traducir texto con la cámara always good attention and good service!! thanks to Mr. Fernando Gomez | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Richard Yovichin
    Where do I start.....this dealership will run your credit before they can give you a price on the vehicle. They are willing to work with you on the price, but you have to be very stubborn, and they may only take off $500 if you are lucky. I bought a 2022 Tiguan, and the turn signal is very loud. If that's something you like, then get | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ RICHARD Yovichin
    Where do I start.....this dealership will run your credit before they can give you a price on the vehicle. They are willing to work with you on the price, but you have to be very stubborn, and they may only take off $500 if you are lucky. I bought a 2022 Tiguan, and the turn signal is very loud. If that's something you like, then get | Read Full Review
    6/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yo
    Where do I start.....this dealership will run your credit before they can give you a price on the vehicle. They are willing to work with you on the price, but you have to be very stubborn, and they may only take off $500 if you are lucky. I bought a 2022 Tiguan, and the turn signal is very loud. If that's something you like, then get | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Abbie Marcus
    The experience was amazing. Everybody was very nice. Corey did a great job helping us get three cars. He was running all over the place tried his best to make our experience very comfortable. We would like to also thank the managers David Kevin and Jeremy who have always provided us with an amazing experience. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Spoon
    Fantastic VW dealership. I have had such horrible experiences with Rusty Wallis VW and Brandon Tomes VW. So glad we have a VW dealership to the caliber that Hendrick is in the DFW area. I will gladly drive the extra distance to a place I trust and stays true to their word. Highly recommend | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Madeha Hyder
    I had a very good experience at Hendrick Volkawagen. Corey made the experience easy and he made sure I understood everything about my new Tiguan SE R. Very Happy Customer | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Anwar Shaik Mohammed
    I have recently traded my old car with new Tiguan and my experience was awesome. Zhong Ren was my point of contact and he took care of everything for me. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Sammy Zwooper
    I had an excellent experience purchasing my car with Rob at Hendrick. He was the nicest car salesman I've ever met --incredibly knowledgeable, patient, and attentive throughout the entire process. Thanks to his efforts, I got a great price on my new car! His professionalism and friendly demeanor made the whole experience stress-free | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Trey Barnes
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Stein
    I am coming g back to see Greg great job…. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Savannah E
    Greg and Grant took great care of me! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Russell
    My experience was fantastic. My sales person Bella was knowledgeable kind and not pushy. She helped me make a final decision and was fair and straightforward in making the sale. Overall great experience | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Anwar
    I recentlt traded my old car for a new Tiguan. Zohng Ren helped me during my visit and I do not have enough words to describe how wonderful he was in helping me. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chance Mangham
    Hands down best experience I’ve had buying a car!! George Strong went out of his way to ensure everything was done in a timely manner!! I explained it was Stars playoffs and they had a game at 7:30. I came in and he had everything ready to go. He went through in detail all the specs of my Atlas and off to finance we went. Literally i | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Mitchell Rosenberg
    Bought (4) VW’s from another dealership and that won’t happen again. Hendrick’s was by far more professional and caring than any other VW dealership. George Strong dealt honestly and fairly with us, he treated my wife and daughter with exceptional kindness and since this was for my daughter I was glad to see him go thru all of the ca | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Christina Knox
    Greg was the best advisor! Great service and experience! Always responsive when I have questions or need help! Love coming to see him! | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Imperial Epoxy Flooring
    I highly recommend Hendricks Volkswagen they took care of me on my purchase of my 2020 Atlas Crosssport and recently I had a issue with the seat buckle and Kyle Waggoner at service helped me out and had me in and out of the Dealership in 2 hours | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ msmariamata
    Kyle "Rudy" Rheude made the car shopping experience amazing! I actually drove from Austin to Frisco/McKinney to get the car and Kyle made the entire process so easy. I ended up getting the car from a sister dealership but Kyle never left my side during the whole process to ensure I was happy. He always kept me up to date and sent me | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maria Irwin
    Kyle "Rudy" Rheude made the car shopping experience amazing! I actually drove from Austin to Frisco/McKinney to get the car and Kyle made the entire process so easy. I ended up getting the car from a sister dealership but Kyle never left my side during the whole process to ensure I was happy. He always kept me up to date and sent me | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ J William
    Salesman Ricardo Bolanos is a straight shooter who gets down to the brass racks! The Parts department was quick and knowledgeable and got me what I need. Big recommend! | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Meinzer
    Ricardo Bolanos  at Hendrick Vw Frisco gave us the absolute best service. We found a car online and he got us an accurate and fair price before we ever got to the dealership. They also gave us a very great price! This is our third purchase from Frisco VW and I’m sure we will be back again! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Santamaria
    Nice service, good stuff, excellent people, full recommend | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Parvese Muhammed
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Kai Barkkume
    Karim Kargozar was super helpful and nice! Hendrick vw is the best dealership i’ve been to. | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Cruz
    Corrine was very informative very great to work with referring my whole family to her love my new car! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Sherri Moffit
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ J William Boothman II
    Salesman Ricardo Bolanos is a straight shooter who gets down to the brass tacks! The Parts department was quick and knowledgeable and got me what I need. Big recommend! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Eryn Moynihan
    Greg took great care of me! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Taylor
    George at VW Frisco is fantastic. Very approachable, professional, and knowledgeable about different options. My wife and I ultimately decided to go another route, but George checked in continuously with us throughout the process to see if there was an option we were interested in. I asked him to do this and I very much appreciated t | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jacob Taylor
    George at VW Frisco is fantastic. Very approachable, professional, and knowledgeable about different options. My wife and I ultimately decided to go another route, but George checked in continuously with us throughout the process to see if there was an option we were interested in. I asked him to do this and I very much appreciated t | Read Full Review
    6/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ J William
    Salesman Ricardo Bolanos is a straight shooter who gets down to the brass racks! The Parts department was quick and knowledgeable and got me what I need. Big recommend! | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Bill Patterson
    George Strong was very professional and courteous. He is a five star dealer all day long. I will buy my vehicles from him in the future as well. | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Syed Kashif Mujtaba
    Greg took great care of me. Very smooth and quick service! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Addisyn Pennings
    Colby was super helpful with getting the service on my car done in a timely manner and made it easy and stress free! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Kami Strander
    Serghei helped me trade my current car and buy a pre-owned vehicle. The entire process was seamless! Serghei and the rest of the team are straightforward and made the entire buying process so easy. Patrick on the finance team did a great job of explaining every step as well. Will definitely recommend this dealership to friends and fa | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Chirag Khatri
    I have worked with George Strong at this dealership for multiple vehicle purchases now in the last few years. Each experience of purchasing a vehicle with him has been very smooth and seemless. I highly recommend asking for George if you are purchasing a vehicle at Hendrick Volkswagen. I had to wait a couple of days on the latest veh | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Perkins
    I would highly recommend reaching out to George Strong at Hendricks Volkswagen in Frisco. George was professional, kind, and genuine when helping us buy a car. Memorial Day was busy at the dealership but he made us feel like we were his only customer. We were in and out under 3 hrs driving away with the perfect first car for our son | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Lisa T ogawa
    Joshua Frank was great, Excellent service !!! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Hosford
    My wife and I bought a used 2017 Atlas in Oct 2023 at Hendrick Volkswagen in Frisco TX. And we just happened to get the exact color we wanted. Our sales person Ricardo (Ricky) Bolanos is an amazing sales person. He let us know about everything up front and all the features about the Atlas. He answered any questions we had about anyth | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Lucas Hale
    Colby Hopper was fantastic, advised me on what I needed, and what will be needed in the next 5-10k miles. Five stars | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Martha O
    We needed a new car asap and in just few hours Kendrick auto came through! Thanks to George Stone one of the best sales managers ever! We got the best deal for our Volkswagen Atlas we love love it!- Bill & Martha Patterson | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Jenae Glanton
    Jolie DeLeon was amazing! A great car buying experience! I highly recommend! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Alden Mileger
    Joshua Frank helped me when I was in a bind. His kind words were very reassuring that I had my car in good hands. The service was completed in LESS THAN A DAY! Incredible. Will be using them again for any future purchase, car services, and maintenance needs. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Kate Fleeman
    Just bought a second car from George Strong, at Hendrick VW Frisco. It was a great experience! George listened to what I wanted, got me a great deal, and made the whole process smooth and easy. I definitely recommend Hendrick, and will continue to be a customer. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Madeleine King
    Ray was a great salesman. Actually listened and found me exactly what I want and made it happen!!!! I’m going to miss my old car but I absolutely love my new VW!!!! Thank yall so much. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ ???
    George is awesome! He is super nice and honest. I am confident that I made a good purchase because I bought a car from a great dealer. It was a stress free, straight forward process. Thank you so much George! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Manohar Bychappa
    Had a wonderful experience with Joshua Frank. Thanks for providing the service in the quickest time possible. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Evon
    Always a great experience with the service department. Orlando was friendly & courteous. This is the only VW dealership I like to service my car! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Clint Gee
    I originally had a great experience when I bought my car from Bella. She was amazing. But now I’ve had another awesome experience with the service department. I had someone run me off the road into a side barrier. I had my car towed to the dealership at 11pm. At 7am the next morning I had a call from Josh C to let me know they were g | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Santora
    Went in looking to trade in our Tiguan for a GTI. Our sales rep Ray was awesome! Honest and knowledgeable and helped with the entire process from start to finish! 10/10 would recommend Hendrick VW and of course ask for Ray! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Michaela Beardsley
    George & Marc were very helpful! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Taylor
    George at VW Frisco is fantastic. Very approachable, professional, and knowledgeable about different options. My wife and I ultimately decided to go another route, but George checked in continuously with us throughout the process to see if there was an option we were interested in. I asked him to do this and I very much appreciated t | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Chris James
    Hendrick has some of the best people there, Greg and George both took care of me based on my needs and there was no hours and hours of going back and forth for a deal, the whole process took less then an hour. With Ig is how car buying should be | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Sleepy Nerd
    Great experience working with George Strong. Thanks for being patient with me! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Maria Hernandez
    Excellent customer service from Kyle while I was receiving service on my vehicle. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Bethany M
    Greg was awesome, thanks for all the help! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Derrick G
    Colby our service technician/advisor is off the charts! In a good way of course. Lol I've been helped by Colby on several occasions and everything he delivers!!! Friendly, Understanding and he's the customer's ally for getting things done at the dealership! The next time that check engine light is on, make sure you see Mr. Colby! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ J William Boothman II
    Salesman Ricardo Bolanos is a straight shooter who gets down to the brass racks! The Parts department was quick and knowledgeable and got me what I need. Big recommend! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Scogin
    We recently purchased a VW Atlas Cross Sport from Hendricks Frisco and had a wonderful experience with George Strong. George was informative, stayed in touch, and wasn’t pushy. He made the car buying experience seamless and easy. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ vijju kumar
    My experience has always been great at Hendrick VW service and it was even better this time. Greg took care of my car this time and working with him was a pleasure. He took time to explain about the required repairs and got them completed in short time. Hendrick VW service is my goto for any work on my car. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Ethan Carpenter
    Greg was very helpful here for my first experience!! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Dumas
    The service department opens pretty early which is amazing. Colby took great care of my vehicle and made sure everything was done correctly. There was constant communication and updates from Colby making the entire process extremely easy. Also, shoutout to Ray! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Ehigie Edokpayi
    Tremendous service , I bought a jetta gli recently after leaving another dealer I found to be ok . The difference maker was the treatment I received while at Hendricks. Ricky Bolanos treated me with warmth and understood the dynamics of buying a new car. He knew when to let me discuss things with my family and when to express what wa | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Courtney Perkins
    Amazing and professional service. We went to several dealerships only to be tricked by higher prices and add-ons than what was on-line and dismissive attitudes . My husband tried one more time before we gave up and George Strong showed up. No hassle, kind, and genuinely wanted to help. We left within 3 hrs with a new car. Thank you, | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Appleguy
    Hendrick has some of the best people there, Greg and George both took care of me based on my needs and there was no hours and hours of going back and forth for a deal, the whole process took less then an hour. With Ig is how car buying should be | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Hannah C.
    Ricky (Ricardo B) is absolutely incredible. His communication and follow through are unmatched. He made the experience top-notch. 10/10 would recommend working with him. | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michelle
    Robert is a great salesman! He was knowledgeable, friendly and efficient. I love my new car! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Makala Ramos
    Absolutely thrilled with the car detailing service! From the meticulous attention to detail to the friendly staff, every aspect exceeded my expectations. My car looks and feels brand new inside and out. The team went above and beyond to ensure every nook and cranny was spotless. Thank you Kyle! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Meredith Holstein
    Greg took great care of me :) | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Weiner
    Robert was an excellent salesman. He took me for a test drive, explained everything and gave me a great deal! I love my new car! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Grace Davenport
    I’m super grateful I got my VW Golf at Hendrick VW in Frisco. Service is really easy to schedule and the service guys are great. The waiting area is comfortable. The car is perfection. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Lin
    From the moment we walked in I had a great feeling about the dealership. People were immediately welcoming and accommodating. We had an appointment with Ricardo who wasted no time at all to show us the exact car we requested. Ricardo was extremely helpful and honest. The prior dealership we visited was unable to locate any cars with | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Alisha Anthony
    Mr. Colby in the service departmentat at the Hendricks Frisco location, always gives top tier service. I appreciate his loyalty to me, he always ensures you leave with a smile on your face. If you go for anything concerning your vehicle ask for Mr. Colby. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Shantae Edwards
    Reached out to this dealership and Robert Simmonds about being interested in a vehicle I saw online, being that I was from out of town. He told me that they didn’t accept drafting instructions as payment and that they would accept a cashier’s check from my bank. After trying to negotiate on a vehicle, I was then told that because I w | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Paul Lim
    ROBERT FABIAN at Hendrick VW in Frisco is AWESOME! He is super friendly, courteous, patient, very knowledgeable, and extremely professional. When my current VW lease was ending, I reached out to Robert to help me with my lease return as well as obtaining a new VW lease. Although I arrived an hour earlier than my appointment time, | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Junior Borges
    Joshua Frank was great today. He was personal and direct with what I needed. Great service | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Sam Fowler
    I have purchased six cars from Hendricks VW, and I've gotten a GREAT deal every time! The managers Kevin, Dave, and Jeremy always make sure of that, and my salesman Karim is both professional, and knowledgeable. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ JADE KING
    Serghei was so great! I left with the car I wanted, he was very knowledgeable and not pushy! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Juan Guzman
    Very helpful and great customer service. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Whitehouse
    Colby Hopper was very helpful! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Vikash Kumar
    I recently had my car serviced at Hendrick VW and I was thoroughly impressed with the entire experience, thanks to Joshua Frank. From the moment I walked in, Joshua greeted me with a warm and welcoming demeanor. Their professionalism and attention to detail were evident throughout the process. Although I was 2 hours late for my appoi | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Matt
    Strong VW dealer! I recently purchased an 2024 Jetta Sport. Every step of the process was made exceptionally easy by my sales consultant George Strong! From initial communications to the delivery process. everything was done meticulously to present a great product with great service. The dealership itself is beautiful with lots of am | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vikash kumar
    I recently had my car serviced at Hendrick VW and I was thoroughly impressed with the entire experience, thanks to Joshua Frank. From the moment I walked in, Joshua greeted me with a warm and welcoming demeanor. Their professionalism and attention to detail were evident throughout the process. Although I was 2 hours late for my appoi | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ spooky treats
    I kindly submitted an application for auto technician and all they do is unprofessionally hang up on me, and seem not to care … | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Paul L
    ROBERT FABIAN at Hendrick VW in Frisco is AWESOME! He is super friendly, courteous, patient, very knowledgeable, and extremely professional. When my current VW lease was ending, I reached out to Robert to help me with my lease return as well as obtaining a new VW lease. Although I arrived an hour earlier than my appointment time, Rob | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nicolematous
    I bought my vehicle at Hendricks VW last year and take it to the dealership for service. Greg is very helpful, courteous and good at communicating while your vehicle is in service. | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ daea_atencio
    Just purchased my 2nd vehicle from this dealer. i am a return customer with Serghei Medushevski as my sales consultant. My purchasing experience is always very positive. Serghei is very professional and courteous and always makes the buying experience easy and a pleasure. | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Special-K newberry
    Hands down! Robert was an awesome salesman and a realist! My wife and I love how they treated us here all around! There is none of that push down your throat vibes at all like allot of other salesman do these days. They respected everything that me and my wife wanted and granted for. Thank you Volkswagen!!!! We love our ride!!!! | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Bhagath Mandhadapu
    I recently purchased a VW Taos from Hendrick Volkswagen Frisco, and I couldn't be more satisfied with the experience. Trinity, our sales associate, was exceptional in every way. He made the entire process hassle-free and smooth, ensuring that all our needs were met with professionalism and efficiency. Apart from his business acumen, | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Mike D
    My wife and I just a 2023 VW ID4 and we had 2 great reps in George Strong and Serghei.. Was a fantastic experience... Highly recommend them.. Also the service staff including Joshua Frank is top notch… definitely glad I bought my car from them Thanks Larry & Princess | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Ward
    Always a positive experience at Hendrick Volkswagen in Frisco. Colby was a lot of help and made the service experience of my VW quick and easy! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Sara Boucher
    I love that the service dept is open early in the morning. Just like the last time, Fernando Gomez was quick to help with the check in process. He has always presented himself positively and professionally. The staff pays attention to the customer, not just the car. The dealership keeps the waiting area comfortable. I fell asleep onc | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Walker
    I brought my car in to get serviced and Colby provided me with fast professional service. I was in and out within 20 minutes! Colby was very personable which is always a good quality to have. Will be contacting him again when I need to bring my vehicle back. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ D W
    My experience dealing with Kyle Rheude was nothing short of spectacular! He made a remote car search a breeze; providing detailed videos, demonstrations, and patiently evaluating the overall condition. I truly appreciate his professionalism, responsiveness, and can-do attitude. Thank you Kyle - you are one in a million! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Siskos
    Exceptional service and great hospitality, especially after switching service from Brandon Tomas VW. Almost 2 years with Hendricks VW and Joshua Frank, and greatly appreciate their professionalism, and advice! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Yvonne Block
    I had not purchased a vehicle in 10+ years when I reached out to Ray at Hendrick Volkswagen Frisco, and it was worth the wait. The entire process was pretty seamless.I love my Atlas Cross Sport. It is my first VW and does not disappoint. They will forever have my business, and I will continue to recommend to anyone needing a vehicle | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Antonio Gonzalez
    Kyle provided exceptional customer service to me and my wife! He answered all my questions and had me out the door in no time. I will definitely be coming back to have my vehicle serviced at this location. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Karl Lenderman
    For the best VW service in Dallas, go see Greg Gansle at Hendrick VW. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ maya ann
    ricky was very helpful throughout the whole process! we bought a used car and he got it looking brand new again! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Eddings
    Working with Serghei was the easiest automobile purchase transaction we've ever experienced. We did a previous transaction with Serghei 2 years ago and he was so great to deal with, we just went back and purchased 2 new VW's from him. He definitely knows what he's doing. Give him a call. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Mahendra Reddy Devarla
    I recently purchased a car from this dealership. Robert Fabian was my sales consultant. He was very helpful and knowledgeable. He answered all my questions and helped me find the perfect car. I would definitely recommend him to anyone looking to buy a car. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Alicja Stoner
    Highly recommend Trinity! Whole experience of picking the car, test driving it all the way until making a deal and financing arrangements was so smooth and it was a pleasure to work with them! Backstory: Hiley VW of Arlington didn't take us seriously. Tsion "C" was our sales person and she run our credit for the car we never discus | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Rodrigo Garcia de Alba Hernandez
    Shannon did an awesome job assisting me with my purchase. Will def buy here again in the future. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Smith
    Great experience when I brought in my vehicle for some repairs under warranty. Josh Cienfuegos handled my case and was very friendly and communicative throughout the whole process. I had an uncommon problem with the electronic driver's seat which required me to bring in the vehicle more than once, but Josh was always wonderful to dea | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ evelyn david
    Serghei Medushevski at Hendrick Volkswagen Frisco truly went above and beyond for us. Not only did he provide exceptional service during the sale of our new VW Tiguan, but he also followed up with us afterwards, ensuring that we were completely satisfied with our purchase. His dedication and commitment to customer satisfaction truly | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Amber Phelps
    Great work and professionalism by Colby. Appreciate the hard work and efficiency getting me in and out of my appointment! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Baker
    Be sure to ask for Kyle at Hendricks Volkswagen. He was amazing. Kyle was so attentive and very helpful. I felt very taken care of and I knew my car was in good hands. Thank you, Kyle for going above and beyond. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Hewitt
    Ricky ? helped me get my daughter into a new (used) Mazda. He was knowledgeable and I felt like he really cared about helping us find something safe, reliable, and affordable. Ricky did a great job - will definitely come back to him for the next one! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ DeeAnna Bearden
    Loved our sales guy, George Strong. He has the coolest office ever. Go check it out. George also stayed late for us. Loved the price. Loved the facility. Very kid friendly Didn’t love the time we had to wait in line for the paperwork. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ devarla
    I recently purchased a car from this dealership. Robert Fabian was my sales consultant. He was very helpful and knowledgeable. He answered all my questions and helped me find the perfect car. I would definitely recommend him to anyone looking to buy a car. | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kendall Tran
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Mykal McGrew
    I can’t recommend Colby Hopper, one of the service advisors, enough. I’ve been using this dealership for months and always go through Colby when setting up services and repairs. The attention to detail, punctuality, and friendliness is truly 2nd to none! Him and Chris one of the techs have been such great resources and have done such | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Gonzalez
    Purchased my first VW here and I was quite impressed with how smooth and quickly I was able to get my vehicle! I processed everything online and only needed to show up to sign the paperwork. My vehicle was all ready to go! Thank you to Robert Fabian for your great customer service! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Jenkins
    I just bought my car over the weekend and Bella and Mike were fantastic to work with! The finance guys were amazing too! They all stayed well past close to help us???????? Everyone at Hendrick is super nice!! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Andrade
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Jake Griffin
    Do not buy a car or bring your car her for service. They are liars and are only out to make money. Do yourself a favor and buy a different brand than VW. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Ari Temkin
    Who is running the sales department? No follow up from salesman after purchasing, was sold a car with keys in need of battery replacement and windshield wipers that need to be replaced. Among other things. I voiced my displeasure in the follow up review and no one called to discuss. Horrible experience and horrible customer service. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Virender Sai
    I recently purchased a Volkswagen from Hendrick in Frisco and have encountered several issues within the first month. Despite multiple service appointments and extended wait times due to parts being shipped, the necessary repairs have not been completed. Communication from the dealership has been unsatisfactory, with no follow-up on | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Vardell
    Josh Cienfuegos and other employees are always welcoming and pleasant. Though you’re there to have a repair or scheduled maintenance completed, it helps the wait time when one is in such a pleasant environment. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Intel Surplus
    I can’t say enough about how great my experience was at Hendrick! My salesman George Strong was amazing throughout my new car purchase! You can tell he loves his job and helping people find their new VW! I will definitely be back to see him in the future. Also the dealership itself is a state of the art facility that has so much to | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Hungrycollege kid
    | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Holly Oliva
    Great experience today at Hendrick VW yet again! We’ve been coming for years for either servicing or purchasing. Rheude was phenomenal in explaining all the details in my new Tiguan. He went above and beyond to get me set up and explaining all the features from start to finish. Great customer service! Highly recommend! | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Julie Knight
    We had the easiest car purchase experience at Hendrick VW Frisco, TX. Our sales Rep., Klye Rheude, was welcoming, informative, and thorough. He worked with our specifications and finances, to bring us the best purchase price. Thanks Kyle! | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Kealey Dunham
    I had the best experience with Greg, he took care of all of my servicing for my Jetta. 5/5 service! | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Marshall
    Super friendly, professional and quick experience today at Hendricks Volkswagen. Thank you Greg for being the best and helping me with my first oil change and tire rotation service! | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Salter
    Kyle Waggoner was very friendly and informative. It was the first time I’ve used a Hendrick Service Department and I was blown away! Thank you! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Elfstrom
    I was able to drive up to service and drop my car off in minutes. I had a short discussion with my service advisor, Fernando, and he took note of my troubleshooting and kept me up to date with the service being done on my vehicle. No pressure trying to upsell services or anything like that, was a very pleasant experience. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Mark Zschoche
    One day this week I had to take our 2024 VW Tiguan in for service as the CARNET feature did not work. Upon arriving at the dealer I was promptly greeted by Service Advisor Kyle Waggoner. After explanation to Kyle why I was there he understood exactly what needed to be done and arranged my transportation home. He told me he would | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Chris Meinecke
    Positive experience buying from George. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Robert Ford
    Corey Johnson: The Salesperson Was The Primary Reason The Experience Was Very Good. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Natasha Hawkins
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ William Patterson
    George Strong was by far the best car salesmen i have ever encountered and i have bought a lot of cars in my time. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Elise Tillman
    I just bought a VW Atlas Cross Sport on Monday and was helped by Robert. He was so helpful and made the experience smooth and fun. He was very knowledgable and made me feel like I got a great deal on my new car! Thank you Robert! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Randy Pius
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Holly Dittel
    My interaction with Hendrick VW was with my Jetta that I purchased and had serviced at a competitors dealership. I had a sensor issue they wanted me to leave it for 3 or more days to get it in the cue to see why my check engine light was on. I could not do that with out a loaner and did not want to have to pay for a rental. They also | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Herman Triplett
    Fast and friendly service. Always keep me informed about my vehicle and its condition. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Escobar
    I came here to get a car and Fabian was amazing! He helped me pick out my new car??! He was super helpful and very detailed and organized! Thank you so much Fabian!! | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ dan.frost
    Ricardo Bolanos at Hendrick Volkswagen Frisco was amazing to work with. Extremely transparent, great communication, and very helpful every step of the way. I would 100% work with him again. | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dan F
    Ricardo Bolanos at Hendrick Volkswagen Frisco was amazing to work with. Extremely transparent, great communication, and very helpful every step of the way. I would 100% work with him again. | Read Full Review
    5/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ross Dodes
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ vz laydeebugg
    Service with Josh C has been great he is so professional . I take my 2022 Altas to him for every service. Great service advisor. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Osowski
    Thanks for getting me in and out quickly Greg!!! You rock | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Nic Wike
    Kyle was super helpful throughout the buying process: extremely knowledgeable and willing to go the extra mile to get our business. Highly recommend him and this establishment for your car needs! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ José Ruiz
    Look for another dealership, every time I go to do the oil change that I bought when purchased my vehicle they do wear things and act suspicious about receips and paperwork, specially Josue cienfuegos, he says the oil was covered but no the filter and olso he replaced the cabbin filter with out asking me. And he just gave me a basic | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Drinky Peebis
    Greg is great. Friendly with great care, took good care of me. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Khan MK
    Fair Customers service Customers follow up | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Luisa Morton
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Kalynn Washburn
    My experience at Hendricks Volkswagen in Frisco was excellent! Kyle was super helpful , being very flexible with my schedule, and super responsive! When they finished fixing the dent on my car, it looked as though there was never one in the first place. Love this location and thank you Kyle!! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Jason Padgett
    Robert was my salesperson at Hendrick VW and did an excellent job for me. I contacted him via internet and text messaging. Told him what I needed. He got me approved and car washed up before I got to the dealership. And I was in and out of the dealership with my new car within an hour. Very good experience! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ josefmh6
    Good service from Karim Kargozar pplite professional, gave us the best service we could ask | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ larryking9
    provied excellent serive an da great deal. Robert Fabien was outr sales person and we will use him again. | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
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