Book a Battery Service Appointment at Your Local Volkswagen Dealer

★★★★★ Mirna Gongora

Recomendado 100 % muy buenos todos la gerente de finanzas de carros usados Denise muy profesional excelente trabajo muy recomendada tambien | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Laura Almanza

Dennise was awesome!! 100% recommend her if you’re looking to buy a used car:) | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Adolis Almanza

Lo máximo. Una gran experiencia y una gran muestra de calidad laboral , profesional, y humana. La gerente de carros usados Denise la recomiendo 100 porciento. Muy profesional ??????. También la joven vendedora Yenis Jaime muy profesional la recomiendo ???? | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ john Mallows

I just bought a car at onion creek and I would have given a 5 star review for the buying experience but the service experience is a different story. I had an unexpected battery replacement. I had thought it was something else Even though it was an vw battery, no one thought to check if it had a warranty or ask me any questions. Th | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Alexa Violante

I am so incredibly disappointed in the service department. I bought my car at this dealership two years ago and have been coming here ever since to get my car serviced. My car started making a noise the last week of October so I took it in to get checked. They kept my car for a full week (Monday to Monday) and did not even offer a l | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Wade Lintz

Mayson was great to work with at OC VW when we bought our new Atlas! I highly recommend him and this dealership. | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Janet

Good customer service, bad business. They put numbers down on papers to come back 10 minutes later with $3000 less for my trade in. What a waste of my time. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Andy Fernandez

Reginald Collins aka Reggie turned an unexpected service appointment into an exciting day! Buying/trading cars is an extensive process, but working with Reggie made it feel like we were hanging out with a long-time friend. He gave us all the important information and walked us through every step. Very happy Onion Creek VW customers! | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ K R

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10/12/2024 12:00:00 AM | Google

★★★★★ Michael Jordan

Bought a 2019 Subaru WRX on 09/27/2024. That same night, I got pulled over coming home from the gym for a taillight and brake light out. The ABS light and hill assist lights were also on as well as a crack in the windshield (the crack was my fault for overlooking, but I was told they would fix that too). I drove it back on 09/28/202 | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ michael.jordan1985

Bought a 2019 Subaru WRX on 09/27/2024. That same night, I got pulled over coming home from the gym for a taillight and brake light out. The ABS light and hill assist lights were also on as well as a crack in the windshield (the crack was my fault for overlooking, but I was told they would fix that too). I drove it back on 09/28/2024 | Read Full Review

10/10/2024 12:00:00 AM | Cars.com

★★★★★ michael.jordan1985

Bought a 2019 Subaru WRX on 09/27/2024. That same night, I got pulled over coming home from the gym for a taillight and brake light out. The ABS light and hill assist lights were also on as well as a crack in the windshield (the crack was my fault for overlooking, but I was told they would fix that too). I drove it back on 09/28/2024 | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ Marissa Orozco

I recently purchased a car from Reggie Collins at Volkswagen, and it was a fantastic experience. From the moment I walked in, I felt welcomed and valued. Reggie was knowledgeable, patient, and answered all my questions thoroughly. He went above and beyond to ensure I was choosing the correct vehicle for myself! Go see Reggie at Oni | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Adrian Escobedo

We experienced outstanding service at VW onion creek for the second time. Our first purchase was a new Atlas, and this time, we got a used Audi Q7. Mayson from the used cars department made us feel comfortable with the deal and genuinely cared for our needs. 100% recommendable. To all my people: I recommend asking for Mayson. He's a | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Marcie

I am updating this review since I just got a full check up on my Beetle! LOVE this place. It’s such a gift to find a place and people you can totally trust. The excellent service began immediately when I called for the appointment. Lawden was so friendly and knowledgeable while helping me to figure out what my car really needed. Gre | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Peter Kiss

We just got our new VW Atlas last Saturday. The only reason why I give 5* is because of Haider Al Janabi, otherwise 1* He is one of the best sales person who I’ve ever meet at car dealerships nowadays. Otherwise if he is not there, I’ve never ever buy and going back again that VW Onion Creek, plus gave them 1* review. He is so profes | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Savanah Storm

This is my second time buying a car from Onion Creek VW and this time I had a great experience with Orenzo!! I had a trade in and specific requirements for what I wanted and Orenzo was so patient and helped me get exactly what I was looking for. I’m in love with my new 2024 VW Taos SE. I would recommend working with Orenzo he knows h | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Rubie Lemmon

I bought a vehicle from them this month and the finance lady Dennise told me I had too purchase $4,500 in warranties in order for the bank to approve my loan. I went up there and was told a manager by the name of James would be contacting by end of day and he never contacted me. I then had to reach out to my salesman Mayson who has b | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ Christian Montoya

Can't express enough how grateful I am to Benny, his manager James, and the entire team for making my car buying experience absolutely seamless! Their customer-centric culture truly shines through. If you're looking for a Volkswagen, book an appointment with Benny - you won't regret it! | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Debbie Newby

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9/24/2024 12:00:00 AM | Google

★★★★★ M Lankes

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9/24/2024 12:00:00 AM | Google

★★★★★ Martin Wise

I had a scheduled appointment but was told I could not leave my car because I couldn't tell them what I wanted. I didn't know what was wrong with it, just didn't sound right but they turned me away. Next time I brought my car there was a month later on the back of a tow truck when, while I was driving to work, the engine died. Well | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Ricardo Espinosa

Ms Gloria Marmolejo is a great Service Consultant very professional knowledgeable, helpful and informative I would like to congratulate her and vw for an excellent experience. Thank you | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Ulysses Estelle

Ms. Kaitlyn was really helpful my volswagon broke down on the highway and when I got it towed in she did everything she possibly could to get my vehicle looked at. As me being a customer that means alot. Great job Ms. Kaitlyn. Keep up the awesome work! | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ Jess Lowney

Reggie is the BEST! ?????????? Reggie sold us not one, but two cars. He made the process easy, quick, and fun. Thank you, Reggie for a great experience! | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Regina McBride

Had an easy pleasant experience purchasing a used car a few days ago. I had been to several dealerships by myself and was often not helped, ignored, or not taken seriously. I was approached almost immediately by Mayson. He was friendly, very easy going and attentive. When I realized during the test drive of the first vehicle that it | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Amateur Badass

They unapologetically sell lemons. I've had my VW Jetta for less than two years and it has already had major mechanical problems. My vehicle is my livelihood, so it is a major problem that it takes them 4-6 business days (6-8 calendar days) just to complete the diagnostic. Now I'm told they're going to weasel out of the warranty beca | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ Magenta Lynn

Reginald Collins aka Reggie, went above and beyond to help me and my little family get into a reliable, beautiful 2024 Volkswagen Atlas. I am so pleased with the ease of the process. He came to San Antonio to pick up my less than perfect kia, and brought me an Atlas to test drive. I'm eternally grateful for Reggie. Reggie, I appreci | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ mary agnew

I'm writing this review for a friend who is much kinder than I am. She shared her experience with me but wasn't planning to write a review herself. My friend had a terrible experience at Onion Creek Volkswagen. The communication was abysmal—staff documented that they washed and vacuumed her car, but clearly, they did neither. This m | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Extreme pressure washers

Nice cars great service | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Luis Saldana Vargas

Orenzo took care of all my questions and needs. Highly recommend talking with him. | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Andrea Tovar

Sean Bailey was fantastic! He kept me posted on my vehicle and worked with me. I was impressed with the overall service I received! | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Lucas Zwernemann

I’d rather not put any stars. Do not bring your vehicle to get serviced here. They will try to scam you out on your money and make up a lie about why. I’ve already had to get a refund on a part that wasn’t broken but they refused to refund the money for Freon that didn’t hold. That was a lie because I went to Austin VeeDub which show | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Joe Cruz

Y'all please go see Mayson Fite. Extraordinary salesman with experience in customer service and servant leadership. This is really a professional who not only knows the auto industry but cares. This is rare in car sales. Many people in Austin especially are looking to take advantage of first time auto buyers. Mayson walked me through | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Cesar Perez

Our first Volkswagen Tiguan! Loved it! And our sales guy Jayden was great salesman!! We were unfortunately in a car accident but this car saved us! We walked out safely and all 5 bags deployed. Definitely recommend ! We truly have more appreciation for VW Product! | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Angel Estepan

Service in dealerships leaves a lot to be desired. I usually use Christian Brothers service because they are great and upfront and honest. This particular visit to VW service could not be avoided because only VW computers can “fix” my issue. I went in specifically to get a quote on the pricing of an SOS or emergency call module (I | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ David G

Had a great check in experience, service was completed very quickly. Free car wash was appreciated. Shuttle service to Kyle was excellent. On pick up, Kait was above and beyond and Mike in parts was great to deal with as well. | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Anahi Villanueva

DON’T SERVICE YOUR CAR HERE!!! STAY AWAY, I REPEAT, STAY AWAY! I dropped off my VW Jetta on 7/24/24. Spoke to Laura who informed us, we would be on a waitlist for a loaner once the car was diagnosed. There is limited number of loaners and their is a charge of $70/day. It took 48 hours to get the car diagnosed- was informed we don’t | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Melanie Gonzales

Girls that sit in the front are ruddeeee and completely unhelpful. Honestly seems as they refuse to get up from there chair | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Isa Avar

I’d like to address the review left by Soner Eldemir on August 14th. I was present throughout his entire shopping experience, and I can confirm that his review accurately reflects the situation. Furthermore, James Carter noted that despite multiple emails and a 10-week period during which Soner was informed that the process was ongoi | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ soner eldemir

Its a worse company for buying a car!!!!! I bought a used car from the company Onion Creek. As they are a big company, I trusted them and did not take the car to an expert, which was my mistake. However, a while after, while I was sitting with my friends, we noticed that the car's color was not completely the same and showed it to a | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Pierre Meystre

I’m extremely disappointed with the service and lack of accountability from Onion Creek Volkswagen. After bringing my vehicle in for a fuel leak repair in 2022, I have received little to no communication from the dealership regarding ongoing concerns. Recent evidence, including an investigation by the NHTSA, clearly indicates that t | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ UL Hawk

Had a Dangerous safety issue occur on my car. They said they are backed up over 6 days. They wouldn't put me into a loaner car. They basically told me to figured it out. Have purchased multiple cars here but after this customer service will take my business elsewhere. | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Colbren Thompson

I had a fantastic experience with the Onion Creek location and I just wanted to take a moment to talk about the team. My sales advisor Maria is absolutely amazing I didn't believe her when she told me she was new to sales. Her manager Simon is a stand up guy and I appreciate everything he did to get this sale to the finish line. Now | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Forrest McCoy

My engine is bone dry. I came here one year ago for an oil change. As you will see, they did everything but an oil change. I was told when I schedule a service it usually asks what is needed. They called me the morning I dropped it off, I should have been concerned when asked why I came in. I specifically said oil change for a top pr | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Kevin Orput

I was in ATX from HTX for work. I came out to a flat tire. I called Onion Creek VW and they did not have the tire I needed in stock. They incredibly checked other places to see who did and gave me the contact information for a different dealership that did have what I needed. They sent business away for the sake of what was best for | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Zoran Vukmirica

Exceptionally professional on all levels. The facilities are clean, well-designed, and comfortable, complemented by an outstanding staff and even better service. | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Michael McCullough

Greatest salesman I have ever came across! Reggie went above and beyond to get me in this ride and gave me some great advice! | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Ali Ghafouri

Terrible sales manager in my experience. Like we owe them sth. Never ever go to this place | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Cory Johnson

Onion Creek VW was great! Reggie our sales rep was awesome!!!!! He was knowledgeable and made the deal easy. Love the new Atlas! Thanks Reggie! | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ jenni vocelka

UPDATE: for as long as I own a VW, KATE will be my service advisor. When I had questions (and I had a lot) she took her time to explain everything to me and not in a condescending way either. She walked me out to my car and showed me under the hood what she was talking about! KATE is the BEST! Onion Creek VW, you are lucky to have he | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Chris E.

I'd like to give recognition to Jayden from pre-owned sales department a huge thank you and a absolute big shout-out to Denise the sales manager for going above and beyond for me when everything felt hopeless she made it happen I couldn't thank them more for their hospitality and effort, they made me feel cared about here at Onion Cr | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Leslie Robles

I am a little late, leaving a review, but it’s better now than never! I really recommend Valentine He was our sales guy. He was a very professional he made our buying process very easy he wasn’t a pushy sales men. I HIGHLY RECOMMEND VALENTINE. Ask for HIM!! | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Jessica Cvijic

We were having serious trouble getting out of a lemon. Other dealerships were more interested in getting what they could regardless of how it affected us. Onion Creek got us what we needed, out from under the car we hated, and did so fairly and with compassion. I've never been so well taken care of and am now a lifelong fan. | Read Full Review

7/19/2024 12:00:00 AM | Google

★★★★★ Velina Gravley

The best experience I’ve ever had. Thank you to Valentin and the rest of the folks who work there. So professional and hard working people. They did the impossible to make me happy and help me buy my dream car. Thank you! | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Bowie

I bought a Jetta GLI from Stephanie and couldn’t recommend it more! I called her and got a set price before coming in and bought it on the spot! Very friendly, professional, and easy to work with. | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ J D

My first service experience here was disappointing and my service advisor Laura left me feeling dismissed and unvalued. I also spoke with Laura on the phone again some time later when booking my next appointment, which left me feeling much the same. My second experience was for warranty work and I had Kate as my service advisor and | Read Full Review

7/10/2024 12:00:00 AM | Google

★★★★★ Nicholas Frangia

Took 3 hours to do a simple oil change and inspection even though I got there at 8am with appointment. Huge oily handprint on my silver hood. The lady answering the phone has no idea what the Haldex is, though it is one of the main maintenance items for their most expensive vehicle (I even used the generic term in the manual for it | Read Full Review

7/10/2024 12:00:00 AM | Google

★★★★★ Javier Peru

Service people had no interest in fixing my car and instead try to convince you to buy a new one. Agents are shady. | Read Full Review

7/9/2024 12:00:00 AM | Google

★★★★★ Zachary Zimmerman

Kate massively helped us out and saved our last end of the road trip when we ran out of gas. Not only found a gas can in the service center for us but also drove me to the gas station and back to my stranded car. As if that wasn't enough she also gave us directions around the mess of 35 accidents and construction. In total saved us h | Read Full Review

7/8/2024 12:00:00 AM | Google

★★★★★ samantha rodriguez

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7/8/2024 12:00:00 AM | Google

★★★★★ Jay

Awful service experience. I made an appointment with the service department, went in at the allotted time and was told that I had to drop off the car for 3-5 business days for a diagnosis. DO NOT TAKE YOU VW here for service work. STAY AWAY. | Read Full Review

6/26/2024 12:00:00 AM | Google

★★★★★ Miguel Yapur

Had a great experience purchasing a Jetta with Reggie Collins. | Read Full Review

6/25/2024 12:00:00 AM | Google

★★★★★ Nathan Flores

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6/25/2024 12:00:00 AM | Google

★★★★★ James Regan

Expect you to drop your car off for 5 days before they even look at it instead of booking an appointment. They want their customers to do without a vehicle while they work through their line even though the vehicle is driveable. NOPE. | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Jenna Velasco

Earlier this year I had a terrible experience with getting my tires changed here. Hardly any clear communication from the team among other things. Shared my feedback with the manager and they promised to work on this with their team. Well I guess he actually did, I went back this past week to have my tires serviced again (ATX has nai | Read Full Review

6/20/2024 12:00:00 AM | Google

★★★★★ Yuki aaron

unfortunate Check engine light Come on. Have a small issue need to be done. but the service department is extremely nice. Give Sean Bailey five stars ! Even they were busy still try to find me a rental car . Everything worked out wellI was stressed bc I just brought the car 1 year and 9 month. Brand new . But I guess unexpected thin | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ Sonia Mocha

I am writing this review to express my profound disappointment and frustration with the subpar service I have received at Volkswagen Onion Creek. While I was initially thrilled with my purchase and loved driving my car so much that I wouldn't mind traveling from North Austin to South Austin just for servicing, recent experiences have | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Daniel Tamuno

Brought in my 2022 Atlas because of an issue I had with hearing a rubbing sound when turning. Laura just tried to upsell me tires and an alignment saying my car was out of alignment and all. Mind you I was here a couple weeks ago for a 30k service and after not even putting 500 miles on the car there’s suddenly all these issues that | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Drew Joiner

I scheduled an appointment due to a windshield wiper issue (going off sporadically). I was told they needed a separate appointment for diagnosis (of course charged me $800 for other issues they found). Scheduled another appointment, drove 45 minutes and was told they again couldn't fix or address my issue. I was told I needed to sche | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Daniel Soto

Great, easy, fast experience. So far, so good for my interactions with this dealership. I'm happy. My salesman Reggie was a very nice guy. | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ Dawna Wright

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5/31/2024 12:00:00 AM | Google

★★★★★ Christie Franklin

Went back the second time, and the service was absolutely great . | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ yilmaths

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5/25/2024 12:00:00 AM | Google

★★★★★ Mark Alexander

Don’t buy from Onion Creek Volkswagen they sell cars that have been wrecked and than don’t tell you about it and than they come up with paperwork that they had my wife sign when I walked away from the desk their own sells person says they should fix it they didn’t offer a test drive or a walk around I’ve been a master technician for | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Mark Alexander

Don’t buy from this place they are the worse dealership I’ve ever bought from they don’t give you the full story about the car you are buying like it’s been in a wreck their own sells person said they should fix the problems and they have your wife sign paperwork when you walk away from the desk so you don’t see what they have her si | Read Full Review

5/24/2024 12:00:00 AM | Cars.com

★★★★★ Lillian Paulette

After going back and forth between a Tahoe or a suburban I am here again, with a new atlas. I recently returned to Volkswagen Onion Creek after five years, and I couldn't be more pleased with the service. CJ, who helped me find my perfect vehicle back then, greeted me with the same exceptional service and dedication. Today, I experie | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Kasey Fairchild

Night and day is all I have to say. I have been going to VW OC since I purchased my Atlas new in 2021. I go in for every 10K service as I pre-paid up to 60k when I bought the car. Historically, I was there 2-3hrs tops, which to me is not too long considering it is a full service. I would go in each time and there was always hiccups, | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ George Hazar

I was in and out inside two hours on Saturday while purchasing a vehicle. Stephanie and Miss Tia made everything incredibly easy and kept everything honest. Highly recommended, quite literally the easiest buying experience I’ve ever had. | Read Full Review

5/20/2024 12:00:00 AM | Google

★★★★★ Christie Franklin

When back the second time and the service was absolutely great . | Read Full Review

5/20/2024 12:00:00 AM | Google

★★★★★ Veronica Garcia

Overall, great service, especially since being a women and seeing other women consultants really put me at ease. | Read Full Review

5/20/2024 12:00:00 AM | Google

★★★★★ Ashley Dunn

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5/19/2024 12:00:00 AM | Google

★★★★★ Mani Cooper

First let me say this...IF YOU GO TO ONION CREEK VW GO SEE REGGIE!!! I was in the market for a new VW Taos. So i thought... Reggie gave me a COMPLETE run down of all my options. He never tried to push vehicles i didn't want on me. He ACTIVELY listened to what I wanted in a vehicle and laid everything out for me. I can't say enough h | Read Full Review

5/19/2024 12:00:00 AM | Google

★★★★★ David Glass

Bea is a fantastic salesperson; knowledgeable and a pleasure to work with. | Read Full Review

5/17/2024 12:00:00 AM | Google

★★★★★ Kamoi

I bought my car late last year from Onion Creek. At first, the salesperson seemed very nice. I paid cash and didn't have a trade in so I didn't have any of the kind of hassles that some people have. However, the thing that has stuck in my head was the lack of professionalism at the dealership as a whole. These are the problems: 1. Wh | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Autumn

The owner and GM of this VW company DO care about their customers. I had a BIG problem caused by another auto repair shop. Where they didn’t care, the Barnets and their GM, Christmas, did and so they put Thomas on my job. From the moment I was connected with him it was like my wave came in and I was no longer lost out to sea. Tha | Read Full Review

5/14/2024 12:00:00 AM | Google

★★★★★ Geoff Koch

Onion Creek took great care of me! This has been my "home" Volkswagen dealership since my first Jetta in 2014- and it's their customer service that keeps me coming back! | Read Full Review

5/14/2024 12:00:00 AM | Google

★★★★★ Lila Sakcharoen

Onion Creek Volkswagen was fine, but the Tiguan I bought from them had problems almost from the start - problems not covered by the warranty. Selling! | Read Full Review

5/12/2024 12:00:00 AM | Google

★★★★★ Karen Harris

Had appointment at 11. :00 for an oil change, arrived at 10:45 and was there until 1: 25. Paid $160 for an oil change, too much. Left the dealership and got on I-35 and my engine light came on and was beeping. Said engine off oil pressure. I had to go back to your dealership and wait 45 min more for them to correct the problem. Was t | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ K Longworth

Their service department is not as good as it should be. I had a very long wait time to get a diagnostic repair and then when I picked up my car and drove off it was not fixed completely. Had to return for proper steering wheel cover placement. | Read Full Review

5/11/2024 12:00:00 AM | Google

★★★★★ Russ Hodges

I really enjoyed working with Gia. He was very kind with no pressure to buy the car. | Read Full Review

5/9/2024 12:00:00 AM | Google

★★★★★ Megan Longbotham-Young

Everything from scheduling to understanding the service recommendations was amazing. Crizelda Valenc was so well versed on my Atlas even before they new what was really going on and then she explained it very well. The app was also very nice to have in order to understand the scope of work. I have not had a service appointment go thi | Read Full Review

5/9/2024 12:00:00 AM | Google

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