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Momentum Volkswagen

Momentum Volkswagen

★★★★★(144)read reviews
2405 Richmond Ave, Houston, TX 77098
(713) 469-3124 Ask About Our Service Specials!
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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 6:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Alexander Paiz
    They act like they are doing us a favor. I asked for an estimate with APR and out of the door cost and it was like asking their social … I want to buy a car for 5 years, of course I need to know how much I’m going to pay total not just “monthly payment” I asked for 2 estimates for 2 models, and he said he is allow to provide informa | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Travis Parr
    I had an amazing experience at Momentum Volkswagen and honestly can’t recommend them enough. The entire buying process was smooth, straightforward, and refreshingly stress-free. For once, I didn’t feel like I was getting ripped off or dealing with any of the usual dealership games. I was in and out in just over an hour, which is alm | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Kaitlyn N Criddle
    Bought my Taos here new and it has had consistent problems though I don’t hold that against this dealership. I got my brakes fixed here on October 25, 2025. Today I’m at another shop where they’re showing me my brakes are metal on metal with the original, manufacture parts. This placed proved that one side of my car never had the bra | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Brandy Cabe
    We wouldn't dream of going anywhere else. After such a great experience buying my spouse’s car here, there wasn't a single doubt about where to go when it was time for my new vehicle. Leon and David H. are the absolute best—professional, knowledgeable, and they made the entire process incredibly easy. It’s a huge relief to know we’re | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ CR inKatyTX
    Buying a car can be stressful but not here. This is the second purchase from the dealership. David and Leon are both knowledgeable and professional. They genuinely care about their customers. We will be back again when it is time for the next car. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ torii cabe
    Shout out to David H. and Leon for setting us up with a new car! Normally buying a car is a long and difficult process but they made the looking and buying process smooth and easy for us and were super helpful and nice the whole time!! We will definitely be back for future cars. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Dustin Cabe
    I have bought a 2019 special edition GTI rabbit from this place and I just purchased my wife brand new Atlas 2026 At this point this is my family car dealership. I always get good service, good reviews and my man Leon here has just sold my wife a beautiful Atlas I need a special shout out from David h. This man facilitated buying thi | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Adannia
    Great experience with Andrew the GM! My sales person was also a wonderful (Maurice)!!! Love my car! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ jal sheth
    Mr, Javier Dominguez took real good care of me. He helped us fix at a very good price. Also he’s very good in his work and real smart in the car knowledge. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Mary Ann Ramirez
    I went in for a recall on my Jetta, service was excellent as well as the staff. I highly recommend dealership. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Michael Cline
    Purchased a 2019 Honda Pilot with ~145K miles. It had passed their 'inspections', my wife noticed transmission issues on the way home, I knew the paperwork was 'as-is', so I didn't bother until I got a notice of a survey, I emailed the sales rep explaining the situation and got nothing. Several weeks later, my wife took the vehicle | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Rupen Shah
    We bought a new Jetta from Momentum on Good Friday. We live in katy and there are 2 dealerships nearby us. Approached both those and the service was not friendly and response was cold from both os them. Ended up visiting Momentum after on-line search. Shaneela , the manager introduced me to Sal and David R. Took a few cars for test d | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Reyna Shah
    I came here with my dad and our experience was great. The manager, Shaneela, was very helpful and introduced us to Sal and David H. During our visit they were both extremely knowledgeable , kind, and patient. Sal helped us test drive a couple cars and he was professional and not pushy at all. Once we were back inside and made up our | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Steve
    ? (1/5) — Bait & Switch — Stay Away! I rarely leave negative reviews, but what happened here needs to be said. After multiple visits and lengthy negotiations, we finally reached an agreement on a vehicle and its price — and signed the paperwork. Then, at the last moment, our salesperson Diana Hernandez came back with a higher price | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Sydney Olivier
    Bought my first car here today! Had a great experience. Diana Hernandez was a great salesperson. I dealt with a few other car dealerships and this was by far the greatest experience. As a woman, she made me feel very comfortable with my decision as she was not pushy and did not play any games. 10/10 experience | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Feridun Yilmaz
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ James Fox
    Worked with both Diana and David on a trade for a new 2026 Atlas. Negotiated a price that worked well for me. Paperwork was quick and simple. Loving my new ride so far! | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Austin
    Matias & Sage will give you the run around before you even show up! It's 2026, so they think their AI email chatbot is slick and can replace real interaction, but unfortunately it will just waste your time. Matias refused to send over an OTD price sheet until *after* I said I was no longer interested in doing business with them. I n | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Mariam Adetunji
    I cannot say enough good things about the service team at Momentum Volkswagen. Specifically, my service advisor, Alexi, and the service director, Shawn. Every time I bring my car in, I am treated with the utmost respect and the service is always timely. It truly feels like visiting extended family when I'm there. Honestly, they are t | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Michael Tovar
    Out all the other parts department of vw there guy in the counter that always answers he’s doing his job the right way | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Jared Zamzow
    THIS DEALERSHIP USES ARTIFICAL INTELIGENCE ACTING AS HUMAN BEINGS! THEY ASSSIGN HUMAN NAMES AND DO NOT DISCLOSE THAT YOU ARE COMMUNICATING WITH A NON-HUMAN ENTITY. DEEPLY DISTURBING, IMMORAL, AND UNETHICAL TO DECEIVE CONSUMERS. PLEASE NOTIFY THE TEXAS ATTORNEY GENERAL AND THE OFFICE OF CONSUMER CREDIT COMMISSIONER (OCCC), YOU CAN ALS | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Aly Ann
    I called in on Saturday a few days ago and they told me they had a Lexus Nx available and that I had a discount code on any used car that was texted to my phone from this dealership and they lied and said that wasn’t true when I had the text in my messages the girl that doesn’t give her name and Adrian and Sal cover up for and are p | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Jenifer Rodriguez
    They lie that a car you wanted sold just because you wanted to negotiate the pricing the ONLY general manager here tells everyone to lie that they sold a car and I have witnesses my witnesses and I are all leaving reviews Adrian gets furious if you tell him you are going to leave the truth on this dealership he wants you to keep your | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Kea TA
    The best car buying experience. I would recommend them to anyone looking for a car. | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Tina B
    Waited for 4 hours for my Jetta diesel I just needed my check engine light turned off I already had my blow plugs replaced. Just needed the dealership to turn the light off. After waiting four hours I ask the service writer if my car was ready he still needed to check on it and said it was probably getting washed. He ask me to go ahe | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ g goetz
    This review is not about the car-buying experience. This is about the finance department and a refund for an extended warranty. The finance manager and "accounting" are very unhelpful, rude, and completely refuse to communicate about the refund. I have been waiting for more than 2 months for a refund of an extended warranty, and th | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Stevco
    Purchased used Audi in early January, on the ride home vehicle exhibited mechanical issues with differential. Advised GM Browning, salesperson, and pre-owned MGR Trevino of the issue I had an hour after purchase. They did not communicate to solve my issue or make an attempt to make it right. Will never purchase from them again or any | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Eugene
    ?????? | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Kolb
    After having a mediocre experience at the VW dealership close to my house, I went to Momentum and was very pleased with their service! Their customer service from their service department is top notch, and their EV technician knows how to help solve issues! Thank you so much for taking care of me and my ID.4! I will be back… but hope | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Rosa Aviles
    AWFUL experience. I took my car here for a repair, and they told me the part needed could take weeks or even months to arrive. They offered no alternative solutions until I repeatedly reached out on my own. Only after I demanded a refund did they suddenly mention an aftermarket option. I followed up several times with Emmanuel, who | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Casron Greenidge
    Tony amazing made it all worth wild, Adrian in finance thanks! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Matt Burrage
    never fails every time I go for a recall something is wrong, this visit had the jet pump recall for the fuel tank now I can't fill up my fuel tank, you would think with fuel related repairs fuel would be added to verify repairs, nope shoved the pump in and sent me on my merry way now more wasted time going back to deal with this bad | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Joey Leonardo
    Avoid this dealer at all costs. I elected to have my VW towed here after it wouldn't start. The dealership determined that my car died as a result of the after-market radio I had installed nearly 2 years earlier, saying it caused a short despite running without issue previously. They replaced my battery and told me they couldn't fix | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Shawna Clouser
    I was in service today at this location and my service advisor Manny Flores took superb care of my car care needs!! As a driver of many VWs and receiving car care services in Austin, Dallas and Houston he has taken the best care for what’s needed with my vehicle today! Shout out to the Saturday crew today - You are one of the best! | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Meka Nwamu
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Amber Mason
    I hate car dealerships. But this wasn’t just any dealership. I was shown honesty, transparency, and much care by Dereck and the Momentum team. They wanted my business and were willing to work with me to get me the deal I wanted. No dealer sharks, no manipulation like Archer VW does. Dereck has followed up with me to make sure I’m hap | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Connolly
    I brought my car in for service and was advised that I needed additional brake work. Not only did I have to ask them to contact my warranty company, but I also had to point out that they were running a 10% off service promotion, which the service advisor failed to mention. I sent additional details about this appointment to the servi | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Samantha
    I was quoted over $1,200 in repairs after inspection, including parts that weren’t actually damaged and one that could have been easily repaired. When my car was returned, there were no warning lights and it was running fine, with no explanation for the discrepancy. I didn’t have to pay anything, but the lack of transparency was very | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Montoya Edil
    Came in here with my wife looking for a specific trim after some research but was told we couldn’t test drive a Tiguan SEL R-Line 2.0T because it was a “rare” car, felts judged every second since we walked in, took our business to another VW and was able to test drive both vehicles we requested with NO PROBLEM, my wife ended up choo | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Juan Mendiola
    They do great service | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Elma Mata
    Be very careful doing business with these people. They snuck thousands of dollars in add-ons we didn’t ask for into our contract even after we explicitly said we didn’t want any of the add-ons. Things like an $800 pen that we haven’t even received although we purchased in December. We did business with Jesus and Adrian. Although we l | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Adriana Castro
    Best experience when shopping for a new car. Javier, our salesman, asked me what I wanted in my new vehicle and he delivered! Everything was smooth, made car buying such a pleasant experience. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Kaytlin Gallegos
    I had the best and easiest experience with Momentum Volkswagen. A huge thank you to Diana Hernandez in sales and Adrian in finance for making this happen! I spoke with Diana throughout the week and told her when I'd be coming in. She was ready and waiting. She was so knowledgeable about all the features it had. She was able to explai | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Jolie Adam
    We had an outstanding experience with this dealership, thanks in large part to Dereck. From start to finish, he was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free for us. What really impressed us was how efficiently everything came together—we were able to close the entire deal within | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Alex Clark
    Ahmad did a great job showing me the vehicle I was interested in. If you need a VW in Houston, I recommend Ahmad at Momentum VW! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Haley Horan
    My experience with Momentum was great after negative experiences at a couple other VW dealerships. I appreciate that there was no attempt to haggle or to give a discount on the sales price only to offer an inappropriate financing rate to compensate for the discount, as was my previous experience which I walked away from. The salesper | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Yoshi BBQ Grill & Bake Mats
    When you ask questions, answers will be giving to you throughly. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Sunshine Jacquelyn
    Definitely appreciate the fact that a woman was requested to take me home after leaving my car to be serviced & a woman picking me up the next day. I noticed & appreciate it. Thank you. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Brilynn Brown
    Updating this review from 5 stars to 2. I bought my car new in 2022, and over the years the service center has been fine but most recently very disappointing. they want to price gauge on basic services, offer services that are not available, and when I asked for a manager to call me crickets... I will not return to this location, I c | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Matt Burrage
    never fails every time I go for a recall something is wrong, this visit had the jet pump recall for the fuel tank now I can't fill up my fuel tank, you would think with fuel related repairs fuel would be added to verify repairs, nope shoved the pump in and sent me on my merry way now more wasted time going back to deal with this bad | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Key
    My experience with Momentum Volkswagen has been worse than I ever could have imagined. I bought a used 2018 golf that had supposedly undergone a presale inspection and maintenance. The check engine light and EPC light came on as soon as we drove it off the lot. It turned out the car had a leaking fuel injector that needed to be repl | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ typejlb
    I had an excellent experience purchasing my 2026 Volkswagen Atlas from Momentum Volkswagen, and a big part of that was thanks to Maurice West. From start to finish, Maurice was professional, transparent, and respectful of my time. I came in well-informed and with a clear idea of what I wanted, and he listened instead of trying to pr | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Yolanda Yell
    | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ D.A. Allen
    If you are looking for a good experience and someone that will not waste your time go see Matias- He won't miss! His new Air Jordans were fly too! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ rajasheker chittanur
    Dt: 12/05/2025 After 8 years now I understood why my car had problems. When I bought the car they gave me a car fax report that said there were no accidents reported. But now when I went to sell this car everyone showed me 2 accidents in the carfax report. So these guys tampered the carfax report and cheated me while selling this ca | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Cnris Anderson
    Do not buy a vehicle from here!! I bought a 2016 buick and their mechanics put the wrong parts in it before I bought it. They put an oil filter for a Volkswagen. These are too small for the buick. Oil ended up getting into my ac unit. I asked if they would fix it or if I could take it somewhere closer to myself since I live in Dickin | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Luis Barrero
    Please be aware of the sales team including management. The sales guy (Dereck) tends to over promise but when it came to sign, he was not available to deliver, also messaged saying someone would help us to get the deal done since he was not there. The new sales guy was clueless on the promises that were agreed upon. The manager Adria | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Sarah S
    Yet again another fast & efficient service. Thank you Noah & VW for you awesome customer service! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ GMajor GotBeats
    I have been having trouble with my car and this place has been a big help with repairs including saving me money and making recommendations. I would recommend them to a friend if they need a mechanic. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Vikram Gajendra Vijaya Kumar
    ?????????? Incredible customer experience at Momentum Volkswagen Houston! Although we ultimately decided not to move forward with the car purchase due to personal preferences, the team at Momentum Volkswagen Houston truly impressed us with their professionalism and customer-first approach. From start to finish, they made the experi | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Julia Collins
    Diana and Adrian were amazing. They were great at finding me the suv that I needed at an amazing price point. Diana was empathetic, really listened to what I was listing as my needs and matched me with a great vw suv in my price point. Adrian was super efficient and fast. He got me much better financing than my bank did. Elena the ma | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Joseph
    Manny was awesome. super kind, patient, and really helpful the whole time. Couldn’t have asked for a better experience. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ DeShaun
    I inquired about a car online and a salesman called named Derek. He was helpful and he was very professional. I used my previous car for a down payment and left with a semi new car. Not a lot of miles and not a high car note. I would recommend him to family friends. He was awesome! And Volkswagen is a great car! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Kumar K
    I recently purchased a new Volkswagen Tiguan SE R-Line from Momentum Volkswagen, and the entire experience was excellent from start to finish. Ahmad, Matias, and Trevor were incredibly helpful throughout the process — professional, patient, and knowledgeable. They made everything smooth and stress-free, answering all my questions an | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Carmen West
    I love Volkswagen if you love it too. Hit my husband up. Ask for Maurice | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ MoNi Thory
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ C.S.C DaR3AL3ST
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Marisol Murillo
    I recently purchased a 2025 Volkswagen Tiguan, and I couldn’t be happier with the experience! Trevor helped me with my previous car and once again went above and beyond to make this purchase smooth, quick, and stress free. Maurice was also amazing from the test drive, handled the paperwork with ease, and made sure I left happy and ex | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Lesly Reyes
    I recently purchased a car with Christie, and the entire experience was excellent from start to finish. She was incredibly patient, answered all of my questions, and never made me feel rushed. Her professionalism and great customer service made the whole process easy and comfortable. I’m very happy with my purchase and highly recomme | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Rhinehart
    I purchased a new car last month, the car was a demo/loaner car. My experience from the start was horrible due to bad communication with a salesman over the phone. I was adament about using another location,but due to time constraints this location was closer to job. I went in to the location refusing to work with the person from the | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jason Shields
    They LIED to me about price they agreed to. They told me repeatedly over the phone what the out the door price is including TTL, but would not send it to me on paper and told me to trust them. When I arrived the price was much higher with a bunch of add on dealership cost…. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Pete Mamone
    This dealership literally will not send an itemized breakout of fees to show total price. Would rather play back and forth games of telephone, trying to hide/protect their fee structure rather than do what's best for the customer and negotiate in a transparent way. I decided to pay slightly more at different VW dealership that was | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Spencer Henderson
    10/10 experience working with Maurice. Everything went well, first time I enjoyed buying a car! Thanks guys. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Mr. H
    Had a great experience leasing my 2025 Volkswagen Atlas CrossSport! Ask for Christie and Trevor and they'll take care of you from beginning to end. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Wally McCary
    Had a wonderful time with my salesman Tony Roberts. He was caring and understanding of what I was looking for. He did lots checking back and forth on my deal. He really knocked it out of the park on this deal with me. Another person that was quick and easy to help me out was Adrian Rodriguez. He helped me get thought the paperwork an | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Domínguez Romero
    This is a great vw dealership to buy your car. Ashone is a very helpful salesman. The deal was great and we love our new VW! The process was smooth and easy ???? | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Samuel
    Great vehicle consultation and service by Momentum VW. The sales staff, led by Christie, was outstanding. I would refer her to any new car buyer - very knowledgeable and experienced. Her patience was exemplary as we worked through the car buying process. Her work ethic was high quality; she stayed in frequent contact with us as we wa | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Yeni Vazquez
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Misael Monterrosa
    Great service, informative, they will work with you. Thankful for the help from Matias and Fernando. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Krista Defalco
    I recently purchased my first VW! Big change as I've always owned Hondas/Nissans. I couldn't be happier and LOVE my new car! My sales associate, Dereck, made sure my experience was seamless. He was professional, well-informed about comparable cars, understood my concerns and listened to must-haves to identify the right vehicle for | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Colleen O'Sullivan
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ E N
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    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Stephan de Lange
    I purchased a 2019 Volkswagen Tiguan on August 4, 2025, for approximately $13,500. At the time of purchase, I was told that the vehicle had undergone a full inspection and that all issues had been addressed. Within a week of ownership, the brakes needed to be replaced, and I subsequently drove the vehicle about 1,400 miles more (tot | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Kammy Jimenez
    Momentum VW was the best place I could've chosen to get a key fob replacement/reprogramming for my mk7 Jetta S. The key arrived from the manufacturer within only a few days and the team was extremely quick with the reprogramming; I didn't even have the chance to make it back home! The inside waiting area was comfortable and clean, an | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Chris R
    The experience was great, Christie and Trevor were very helpful in my purchase of a Taos at a good price . Also I didn’t have to sit all day like at some dealerships. The only thing I could say is I didn’t get my new VW Kit, but overall a great experience. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Alvarez
    Amazing experience. Diana and Adrian took care of me and helped every step of the way! Love my new ride!! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ John Bush
    I’ve had great experiences there every time I went. I purchased my vehicle from them, as well as had all my services there. I have purchased parts & accessories from the parts department also. The staff in every department has been very helpful, nice, friendly & very professional. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Oly De Leon
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Emre kulaç
    had an extremely frustrating experience with Momentum Volkswagen. Initially, they agreed on a certain price for the car, but when I showed up, they suddenly increased it. It felt like a total scam. They play with the price and waste your time. Their customer service is awful, and they don’t keep their promises. Honestly, I wouldn’t t | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Erik Stricker
    It is very sad that Momentum Volkswagen resorts to shady tactics to squeese as much money out of you as they can. 1) Once they call you with a quote, they conveniently forget to mention a $69.95 shop charge, tax, and 3% card payment charge (I had to pay more than $100 fees). 2) Their quotes are non-transparent and inconsistent withou | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Rudi Gomez
    I was surprised by how attentive the service dept reps were. I've been to other dealers where they act as if they don't see you | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ katherine elena hernandez
    The Sales Agent Dorien was very nice with us! He helped us out choosing the perfect suv that we were looking for. When it was time to talk about numbers, he was able to work with us and was very thoughtful! We’re definitely coming back whenever we need an upgrade! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Alva Mixon
    Looking for a car?? Go here!! The team was amazing!! From the start of communication through emails, Dereck was never pushy but kept solid follow up. He gave me clear pricing and it was honored at the dealership. Christie was the sweetest, most relatable and professional person ever!! She was supper knowledgeable about the product an | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Melyssa Rich
    I went to VW on Kirby, for my car to be serviced. My vehicle needed a part, & warranty verification, so I got a loaners car. My service advisor was Javier D. He was very attentive, & he kept me updated about the process. When I returned my loaner car, to get my car, I forgot my wallet in the loaner car. Mind you, I drive an hour with | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Alex & Cami
    Great experience today. Everyone was so helpful and Diana, the sales person, made the purchase process quick. Adrian, in finance, explained in details what each product was and the importance of them. Glad I came here to get my VW. ?? | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Liz Wydler
    Great experience, quick and easy, Tony our sales agent took the time to explain the process. Overall great customer service. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe Pope
    This was by far the best buying experience I have ever had buying a vehicle. the General Manager Mrs. Ramos was very involved and made the process seamless. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ salvador campos
    Great experience! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Phalyn Graham
    Where, do I start?! It took me two visits and I was sold. My sales persons was Diana Hernandez and she was amazing! The first day I went in I didn't do any research, so I didn’t know exactly what I was looking for in a car. I knew the make and model I wanted, but didn’t look into what that dealer had in inventory. Diana asked me all | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ neyda moll
    The business is to Sell, no to lie. Seller was amazing to show up the car, we have an appointment for two days later, early in the morning was confirmed and when he shows up, SURPRISINGLY!! the car was sold. It showed available at Carfax, I emailed and they call me in less than five minutes. They have it!! When I said my husband just | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Mandip Atwal
    Very bad experience. I will never buy any vehicle. They made us wait for 2 hours then told us we can not give vehicle at the promised rate. They even ran credit check also which was above 800+. Then they said we will charge 7.1%. where as on website it was 2.9%. Very unprofessional finance manager. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Saurabh Tiwary
    Don’t buy any car that is not clean, because they can promise but later give you a 30-day deadline to get it cleaned. While selling the car, they never mention this deadline. I don’t mind paying for the cleaning, but what happened here was very unprofessional. They kept the car for four days without informing me, and I assumed it was | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Espinoza
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ victor abolo
    We had an awesome experience at Momentum Volksgagen a couple of months ago. We visited the dealership to buy a car for my daughter. AJ was the sales professional that attended to us. He was very knowledgeable, cheerful and engaging. He addressed all our concerns, and answered all our questions convincingly. We bought a 2018 Tiguan | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Emma Ramirez
    Nicholas was great! Being a very indecisive person makes car shopping had already. Nicholas made it easy with not over talking a car but giving me exactly what I need to know about the car I was interested in. When I went back a week or so later the process was quick and time efficient. I also Applaud his quick response to over the p | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Jasmine Allen
    ????? I want to thank Momentum Volkswagen and especially Matias Vazquez for the outstanding customer service! I came in knowing exactly which Volkswagen Atlas I wanted, and Matias made the entire financing and purchasing process smooth and stress-free. He was friendly, professional, and went above and beyond to make sure everything w | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Crystal LaBome
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Sebastian Flores
    Sales rep. Derion was of big help and great at sharing much needed information. Very good help with finding me the best bang for my buck. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Tina Areams
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Ryan & Ryan - Lang
    Great salesman. Was very impressed with the knowledge they have about their vehicles. They got my Uncle into a Jetta. Great job | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Terry Cooper
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Matias Vasquez
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Josh Waddell
    Bought a car with ease with David as the sales rep. They were kind and patient. It didnt feel rushed nor were trying to over sale something. Highly recommend and get with David Boacanegra if you do! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ dima qutob
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Colt Badger
    What great service from walking in to leaving with new keys! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Bayli Shvartzapel
    I had an outstanding experience at Momentum Volkswagen thanks to the incredible service team. Service Manager Shawn went above and beyond—he handled everything with true luxury and class. From the moment I walked in, he made sure the entire process was smooth, professional, and stress-free. This is by far the most exceptional service | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Victor Diaz
    Me encanta el servicio que te atienden muy bien | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Zenovias Vlogs
    Recently bought a 2021 Volkswagen Atlas, Diana helped me and it was such an easy and smooth process. I would definitely recommend using her if you are in the market for a vehicle!! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Seline
    excellent and efficient trade in and purchase ! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ bekah kerr
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Jose Nunez
    Compré un auto Toyota corolla el vendedor de nombre MATÍAS abla español muy servicial | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Catherine DeBlieux
    A little strange. However, when you walk into a dealership and you're looking at a new car, and the sales people are very vague, and they're not really taking you seriously, even though you bought three cars from the dealership in the past, makes me wonder Where your heart is with customer service. I was inquiring about interest rate | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Alex Y
    This is the worse VW dealership in Houston. I bought my 2019 GTI here and its ALWAYS something. AWFUL service. Went in for an oil change, opted in for spark plugs and brake flush as well (over 600$ total). A few days later after coming home I notice coolant all over my garage floor, I open the hood and I also see all the spark plugs | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ sebastian jimenez vega
    Realice la compré de mi Golf Mk8 hace un par de meses y amo mi auto, la venta fue muy rápido a un excelente precio | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Eric Camden
    David was absolutely amazing! I’ve experience was the best buying experience yet. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ William Madden
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl
    Just picking up my brothers vehicle people were helpful and friendly. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Villanueva
    Went to get service done and had decarb cleaning on 2016 jetta and the charged me 1100 dollars. I was ok with it even though i knew it was over priced. Figured they would do the job right. Today i heard a strange noise when backing in driveway so i popped hood and noticed coolant reservoir was left open as well as windshield wiper fl | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Shahzad Khuwaja
    It had very bad experience with Noah. I reached on time for my appointment , then he told me my mechanics are busy. Then he asked me to pay $209 just for the VW Atlas oil change , while VW katy only charge $109. Will never go there again. They are cheaters. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Julio Brito
    Pésimo trato me tuvieron desde las 9:00am hasta las 5:30 de la tarde de un sábado engañándome todo el tiempo de que el carro yo me lo llevaría y al final salieron que mi banco estaba cerrado y no podían hacer nada mi interés era de 5.5 pero si financiaba con ellos al 7.5 me lo podría llevar a casa. Trato que no acepte y luego dicen | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Guevara
    It was smooth!!! Trevor, Tony and Adrian were very respectful of my time, they didn’t hassle me. It was the best car buying experience ever! None of the back and forth like other dealerships that use distasteful tactics to sell. Will definitely recommend them to anyone looking for a vehicle! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Yoshie Ren
    David helped us for the purchase of VW Atlas, he was very helpful and tried his best to get our deal done smoothly. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Harly Aguilar
    Second purchase driving from 4 hours away and still a Five Star experience; in and out in less than 2 hours. Thanks this time to Ms. Christie Hooker for all the help prior to and during the purchase. Old Review: Fastest car purchase we've done in 20 years; test drive, numbers, financing and signing all paperwork in one and a half ho | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Hudson
    Go see Ashone Johnson for your next Volkswagen. You will have a seamless experience from start to finish. I highly recommend this sales person and the dealership for an excellent car buying experience!! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Nkem Oji
    Great customer service. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Tara Gaffney
    Ask for Jesus or Dimitri if you want a chill car buying experience. Very nice team all around! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Edgardo Perez Cosme
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Sean Doyle
    I recently bought a used car at Momentum VW and can't speak highly enough of the experience and the level of service we received from David Bocanegra. David was very patient with us and talked through our options for leasing, financing, and buying outright to make sure we were getting the best deal for us. After two visits and a few | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Tori Bottorff
    Mrs. Christie Hooker was amazing!!! The process was easy and she was the sweetest & most helpful! Adrian was also very cool and helpful when it came to financing! Definitely recommend and will be back in the future!! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Alfred Woods
    Javier is a thorough friendly and efficient service writer!! Explained services needed and delivered as promised. Very grateful. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Margaret Gomez
    They take care of my car very well, provide Lyft if necessary, and make the overall experience as easy as possible! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Hang Deng
    Their sales team is not bad, but their service team is the worst. I got my car there and it is still under warranty. The wind shield wiper comes up randomly when it is off. I left my car there for a diagnosis. Since the situation is random, they couldn't replicate the situation and returned it to me without any repair. It was fine, s | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Wes Ball
    This concerns the service department. My 20 year old daughter that wouldn't know a spark plug from a gas cap was on a trip home from college and had an engine light on. We had purchased a VW Drive Easy extended warranty, so I told her to stop in Houston (1/2 way on her trip) and have VW dealer check it. It should be covered by th | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe Fir
    This has honestly been the worst experience I’ve had at any service center. I brought my car in for service a few weeks ago, and from the moment I arrived, the staff was rude and unapproachable. Not once did management acknowledge me or offer any assistance. While waiting, I walked through what I assume was the sales area and overhea | Read Full Review
    5/28/2025 12:00:00 AM | Google
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