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Garlyn Shelton Volkswagen

★★★★★(85)read reviews

5700 SW H K Dodgen Loop # 363, Temple, TX 76504

(254) 231-0357 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Lee Walters
I got my new Atlas Cross Sport here. It is good. They are good. All is good. | Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ Nichole Butler
Everyone was great!! Carlos in sales was no pressure, Chad in finance was super transparent and thorough, Joe in finance kept in touch with us and finally worked his magic to get us in the car we wanted for the price we budgeted. Overall a great experience, and we'll be repeat customers for sure | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Miriam Lugo
| Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Thomas Timmerman
My second Atlas in two years, Joe & Carlos super easy to deal with. Everyone there very friendly. Great experience.. If you're in the market for a new or pre-owned give this place a go | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Todd Rehling
| Read Full Review
8/23/2026 12:00:00 AM | Google
★★★★★ Jessica Hulsey
Great experience from beginning to end. Carlos helped me and got me in with my trade in and really heard and understood what I wanted with my new vehicle. I felt relaxed and he was very knowledgeable about the vehicle features and even walked me through service so I would know where to come when the time comes. Thank you for a seamle | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Lillie Jensen
We had a very disappointing experience here. After our VW Jetta would not start we had it towed to this location hoping that a Volkswagen dealer would be the best mechanic to fix it. Unfortunately they were very difficult to get ahold of. After more than a week they finally gave us a diagnosis and repair plan that proved to not fix t | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ The Wise Hortsman
Just had them install my new Borla cat back exhaust, do a coolant change, install a new APR Dogbone and 034 Motorsport front subframe locking shims. I always ask for Josh (service tech) to work on my 2024 Golf R. Ran into a few issues regarding a different dealership installing my IE downpipe and installing the mid pipe backwards, c | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Robert Fisher
Great help | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Tom Warren
Purchased a new atlas with Carlos Guzman. He was able to show me several options on his lot and the used lot. This helped me get the exact car I needed | Read Full Review
7/23/2026 12:00:00 AM | Google
★★★★★ Angela LaCombe
Bought my first car today from Gerald! He was professional, patient and showed he truly cared. | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ Natashua Muldery
Buying our first vehicle was such an exciting experience, and I can't thank the entire team enough for making it so memorable! From the moment we walked through the door, everyone made us feel welcome and valued. The sales team was incredibly friendly, knowledgeable, and patient, taking the time to answer every question without ever | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ linds b
I give a two because their services center is horrible. I got my car here in September and had the best experience but when it comes to servicing my car. It's a whole day of it. I used to drop my car off and could have it done in an hour or two and now it take 4-6 hours. I have to leave my car for the day and find a ride later with m | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ James Mauldin
We had a great experience working with Carlos Guzman! He was professional, knowledgeable, helpful, and honest throughout the entire process. Everyone at the dealership, from the managers to the finance department, was upfront, professional, and helpful. The entire process was smooth and easy. I would absolutely recommend this dealers | Read Full Review
7/11/2026 12:00:00 AM | Google
★★★★★ Laura Callison
Please do not take your vehicle to this dealer for service! Today the service receptionist absolutely refused to help me when I was traveling solo on I 35 and my check engine light came on. I hope someone shows more kindness to her mother when she needs help with a vehicle. | Read Full Review
7/10/2026 12:00:00 AM | Google
★★★★★ Waco Tx2
I would suggest if you are looking for a Volkswagen or a car go to different dealership they will give you to run around | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ Kayla Jenkins
Gerald is an amazing car salesman! He got us in and out with good monthly payments with no trade-in and no down payment. Honestly, the whole team is amazing. The environment is so welcoming Everyone is so nice. | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ Bryan S
Had to make Austin my Volvo dealer. The Temple folks don't understand Volvo warranty nor do they seem to be able to grasp my maintenance goals. Transmission fluid and rear end fluids needs changed! I plan on driving my Volvo long past the warranty period. Austin covered an item under warranty that Temple said was not covered. I | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Michal Jeffers
Garlyn Shelton Volkswagen provided awesome no pressure service and took of me as efficiently as possible! Come get your Volkswagen from here guys. | Read Full Review
6/20/2026 12:00:00 AM | Google
★★★★★ Nicole Moultrie
After shopping around and not getting much help, Carlos Guzman had me come in and said he would take care of me. HE DID JUST THAT! My experience was amazing. He listened to my needs and made what I needed happen. I will be forever grateful and will recommend this dealership to all my friends. Thank you again to the entire team. They | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Heath Anderson
We experienced engine issues driving from Austin to Dallas on Saturday, May 30, and we took our Jetta to Garlyn Shelton VW immediately. The response to our needs was IMMEDIATE and the staff deserves recognition. Priscilla Brannon - Service Advisor; Taija Johnson - Customer Service; and Mike Bright - Mechanic/Technician. ALL OUTSTANDI | Read Full Review
6/9/2026 12:00:00 AM | Google
★★★★★ Katie
Awesome customer service as always. I have a lease, and GS Volkswagen has taken amazing care of us. | Read Full Review
6/9/2026 12:00:00 AM | Google
★★★★★ Leroy Lewis
Carlos Guzman at Garlyn Shelton Volkswagen made our experience completely stress-free. He walked us through the entire process — from turning in our lease to getting into a new vehicle — and kept everything smooth from start to finish. My wife is already loving the new Tiguan. Highly recommend asking for Carlos if you're coming in! | Read Full Review
6/9/2026 12:00:00 AM | Google
★★★★★ Andre Moses
Carlos and the whole sales and finance were super friendly, knowledgeable and humble throughout the whole car buying process. Highly recommend you come see Carlos!!! | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Zaiah Jackson
Malcolm was very professional and helped me get into the car I wanted. Would 10/10 recommend him. | Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ Allyson Elkins
I had a wonderful experience from the time I found the car I wanted online to signing on the dotted line. Carlos Guzman was particularly helpful and went out of his way to make sure we were well taken care of! I would recommend this particular Garlyn Shelton staff for any of your car needs! | Read Full Review
5/30/2026 12:00:00 AM | Google
★★★★★ Jessica Jecmenek
Do NOT buy a car here. I thought I was buying a Certified Used car, only for the rear view mirror to FALL OFF the moment I go to leave the dealership. I take it in and they tell me it’ll be $1,000 to replace the windshield to fix the mirror. I tell them it’s CU and I just got it yesterday and they were like “Oh?” Certified Used is al | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Cynthia Bishline
We had a wonderful experience at Garlyn Shelton VW. Joe Mayer was a fantastic sales rep and made the process less dreadful! | Read Full Review
5/15/2026 12:00:00 AM | Google
★★★★★ Ashley Jones
Beautiful, clean,and well maintained business. The atmosphere was comfortable and professional. Inventory selection was great! The best part of the whole experience ,was The Salesperson! Amazing Man! Are you looking to Buy a car or truck? Go see Carlos Guzman @ Garlyn Shelton Volkswagen. | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ sonja hibbler
Kevin made our experience soooo easy. Will definitely be back when it's time for a trade in | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Lee-Ann Burdette
2nd purchase of a VW with Garlyn Shelton! Thank you Ryan, Chad and Joe! | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Jason Trupp
From the test drive with Gerald, so the sales and finance team, Ryan, Joe and Chad, this was hands down the best car buying experience ever. I'll be back | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Sandra Alvidrez
Brandon was Amazing!!! Worth the flight from Amarillo. | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Malcolm Falconer
Chad is the "GOAT" in finance!!!! | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Ken Patrick
Had a great experience with Ryan our advisor and the rest of the employees. My experience was short, yet efficient and I was able to purchase my car of choice with great insight from the volkswagen team. Would highly recommend this store. Thanks for a great experience | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Connie Sniggs
Great place to work with to purchase your next vehicle! I love my VW!! | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Terri
Daniel Maddox it was easy to see how much you care about the people you serve. I appreciate the time and patience you allowed me to have. It made the car sales experience alot less stressful. Thank you | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Lisa Pierce
I have always had a great experience here at Garlyn Shelton VW, keep up the good work! | Read Full Review
4/23/2026 12:00:00 AM | Google
★★★★★ Heather Conde
Great customer service. Priscilla is always wonderful! | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Larry Hood
Ryan Chad and Joe did a great job thanks for working with me to get our new Jetta | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Cadence
I had a great experience getting my new car. Kevin was incredibly helpful throughout the whole process, and the rest of the staff were friendly and welcoming. Highly recommend! | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Susan Deskins
Zero stars if I could! I personally do not know anything about the sales department, but the service department is very incompetent. They do not communicate. The technician is either on vacation or sick, so the manager does not know the issues. I literally had to go to the shop to get answers and even then my keys were in the back o | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Esmeralda Oropeza
Huge shoutout to our amazing salesperson Kevin at Garlyn Shelton Volkswagen. Not only did he help me find the perfect car, but he went above and beyond by taking us to THREE different dealerships in one day just to make sure we felt safe, comfortable, and confident in our decision. That level of patience, dedication, and genuine ca | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Alberto Hickman
The lady in the front was super pretty | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Angela Shortland
Ryan took really good care of me.This is the 4th car he has helped us out on, my daughter tiguan, her friend David ZR2, then our Pacfica and Ram 1500! I would recommend him to anyone looking for a new ride! | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Xpo
I had an amazing experience at Garlyn Shelton Volkswagen. I had help from Ryan, David, and Chad, all three giving me honest answers and not hiding anything that I should know. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Magg
I had an amazing experience purchasing my 2026 Volkswagen Tiguan with Ryan Wong. From the moment I walked in, he made the entire process smooth, professional, and stress-free. He was incredibly knowledgeable about the Tiguan and took the time to explain all the features, making sure I felt confident in my decision. The 2026 Tiguan i | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Araceli Gutierrez
I had an amazing experience working with Ryan Wong. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He made the entire process smooth, stress-free, and even enjoyable. Ryan goes above and beyond for his clients, and it truly shows. If you’re looking for someone tr | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Regina Hurd
Ryan , Chad and Joe were awesome in helping us with our new purchase in our vehicle. Great Customer Service ???? | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Haylee Reyna
Quick, easy and happy with my new car! | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Calvin Woods
Malcolm was awesome and super helpful | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Gabrielle Pilkey
Ryan was my salesperson and man did he have my back. He walked me through the car in detail and made sure I knew exactly what I was buying and how to drive it! He went over all the safety features and how the car was designed with passengers in mind. When it came time to sign He and Chad were sure to go over everything I signed. I go | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Daniel
2.5 hrs and still waiting for a simple oil change .this place is poor and pathetic | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Waco Tx2
There's another new car dealership now I can tell you about it | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ Hannah Douglas
Great customer service!!! Malcom and David are great people to work with! | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Chris Mendoza
With no appointments available nearby, I went to Temple and loved it! They were able to do necessary repairs and have me on the road in a very timely manner. The staff is very courteous and helpful. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Nicholas Litterski
These folks were great and helped me with buying a used car every step of the way. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Tara Williams
Malcolm was very nice, answered all our questions, and made sure we understood the process to purchasing the car. If you’re looking for a car please go to Mr. Malcolm, he’s great and represents the company well. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Shakyra Cooper
I got my very first car from here. Everybody is perfect and friendly thank yall so much | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Daniel Davis
Thank you, Daniel in sales and Joe in finance for helping me look into getting a vehicle that was very nice I appreciate the hard work buy you two gentlemen. Thanks | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Patrick Eghbali
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2/27/2026 12:00:00 AM | Google
★★★★★ BillR Rampy
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2/25/2026 12:00:00 AM | Google
★★★★★ Joe Walker
Bought a new Jetta on 1/30/2026. Salesperson was Montana, he made the car buying experience a pleasure. The person who paired my phone and set up other software features was great, I think his name is Ryan. Very happy with the Jetta so far. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Dylan ceresoli
Leased a 2025 Jetta after working with Daniel Maddox. Excellent experience. Went to multiple VW dealerships prior for a specific lease deal and continually got the bait and switch for vehicles at over double the monthly payment we came in for. Daniel got us the vehicle, financing offer, and exact payment we wanted with no games or sa | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Joseph Hernandez
Ryan was great and helped me find an excellent vehicle! | Read Full Review
2/8/2026 12:00:00 AM | Google
★★★★★ Amanda Kilgore
Very courteous and kind. Always greets when customer walks in door. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Alejandra Delgadillo
Maddox helped me out most of the way through when getting my new car and I just wanted to say this is the place to be at if you’re looking for awesome customer service, thank you all for helping me out! | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ nael naniseb
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2/1/2026 12:00:00 AM | Google
★★★★★ Brett Hagerman
I purchased a Tesla model Y performance from Ryan and was very pleased with the service. I showed up two hours earlier than our appointment and Ryan was still extremely accommodating and made sure the car was ready to go. I drove two hours to purchase this vehicle and would gladly drive over here again because of the service that I r | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Becky Ray
Priscilla was quick to take care of my issue from a recall. She's very attentive and friendly. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ D Beal
With the smile I get from Priscilla when I show up. Everything is fantastic. They get me in as soon as possible, and get me out as fast as I can. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Barbara Geddis
The personnel were courteous. The accommodations (waiting area seating & refreshments) were nice. However, while driving back home on the highway, the tire pressure alert came on noting low tire pressure. Once home, each tire was checked and each tire was at a different psi. Air was added in accordance to the VW book and no issues s | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Chelsea Dawn
Ryan helped us a lot! I was so anxious and they helped a lot to get us into a nice car in our budget that same day! Easied my anxiety with the perfect family car! Definitely best experience I have had for car shopping! | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Carol Hylton
Once you walk into that building, you'll feel at home.. The staff are friendly, charismatic,and exercises patience. very attentive and fully aware. Great professional team that's caring thoughtful and balance. am fully satisfied with my sales representative and my sales manager. If you're looking for people that will goes above an | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Daniel Bauer
Definitely a bit dissaponited in my experience. Had the car been cleaned properly I would have seen some of the damage not disclosed to me. I understand it was a used vehicle but when you pay top dollar it's very frustrating. Had an appointment set up for first thing in the morning, deposit left and paperwork filled out eariler in t | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Jeffrey Bowman
Great customer service. These guys will go the extra mile to make sure you get the vehicle that you want. Highly recommend! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Sara Dykes
Montana and the whole team was amazing! They showed me a great car, gave transparent pricing and made the deal happen quickly. Very happy with my purchase and the process. Thank you to the whole team!!!! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Joe Mendoza
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12/1/2025 12:00:00 AM | Google
★★★★★ Leo Green
Great customer service very professional. I bought a 2022 Volkswagen Passat. They were very patient with me and it didn’t take long at all to get the process completed. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Joshua Wagner
They do not honor their warranty. AC went out and they told us it was caused by an “outside force” so it would not be covered. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Diamond Wright
Mason and team were amazing and very patient. There was confusion with the check from my bank and they were still able to get me the exact car I wanted that day. Love them! Thank you everyone at Garlyn Shelton Volkswagen! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ T W
This is a review for Garlyn Shelton, my experience with Garlyn Shelton VW, was amazing! After visiting several dealerships in the area, I walked in and was introduced to Montana and knew within 5 minutes knew I was going to buy a car from him. He was not pushy, very informative and had a great personality. After showing me all the ve | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Tammie Nelson
The buying process was easy. Settled in less than 30 minutes. However, spent 5 hours waiting for a car wash, fill up and paperwork finalization. No loan paperwork needed. We should have been done much faster. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Nancy Whitney
The brakes on my 2024 Volkswagen Taos are supposed to be covered under warranty. The brakes are squeaking. Squeaky brakes means you need news ones. They tried to sell me some bullshit about how "They're NOT broken in yet and I just need to brake a little harder." This is my 1st Volkswagen and it definitely will be my last. The brand | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Patty Zehr
Montana was very helpful and knowledgeable. He made the process of getting this car as painless as possible. We have had dealings with Mr Shelton with our church, and know he is a very honorable man. He would not let his people do us wrong. | Read Full Review
10/1/2025 12:00:00 AM | Google

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