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★★★★★ Shalon Reaux

We purchased a very clean "new" used car from Clay Cooley VW of Park Cities on Saturday. Had the pleasure of working with sales newcomer Angel, Hayms in management and Michael in finance. They're a wonderful, knowledgeable and personable team. I would definitely purchase from them in the future- that GTI on the showroom looked mighty | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ ayele .T

My family and I visited Park Cities Volkswagen on Friday, September 13th, to buy our dream car, a VW Atlas. We arrived around 6:00 PM, and unfortunately, the customer experience was far below our expectations—if I could give less than one star, I would. From the moment I walked in, the receptionist's expression made me feel unwelcome | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ Logan Catching

I haven’t bought a car in 11 years and was a bit nervous to start the process again, but Ed and Moe made everything super smooth! I really appreciate all of their help, and I love my new car. It’s exactly what I was looking for! Thanks Ed, thanks Moe! | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ michael peters

Simply AMAZING! From the time I pulled on the parking lot until I drove off. Made everything happen I requested and more couldn't asked for a better Salesman (Alex Sinokrot) Carlot as a whole. Don’t keep sitting back and thinking about it l, RUN to Clay Coley Park Cites I promise you won’t be disappointed ?? I'm sooooo EXCITED ?? Make | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ CESAR FIGUEROA

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9/15/2024 12:00:00 AM | Google

★★★★★ pavan sai

**Dishonest Pricing Practices – Beware!** I had a terrible experience at this dealership when purchasing a 2025 Volkswagen Jetta SE. As a first-time car buyer, I was quoted $29.5k out the door by the sales team, but by the time we finished the paperwork, they charged us $35k out the door and 7.99% Apr with 700 credit score. This kin | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Paige Lewis

My husband took my car to get serviced and we just had to give a huge thank you to Michael McCain!! He made the process so easy and a lot less stressful. And was so friendly and so so nice when I’d call and practically ask the exact same thing he already told my husband because my husband doesn’t give me all the detail I want haha | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Carlos Molina

very bad, not recommended, I made my appointment only to be told that they had many cars in front of me and that if I wanted to take it the following week and that I would leave it for several days or a weekend and that I would make another estimate for that, what was my big problem with my car, the windshield wipers did not work, th | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Warren Gonsalvez

I had a fantastic experience with Chase Davis at Clay Cooley VW of Park Cities. He was super helpful right from the start, listened to what I wanted, and never made me feel pressured. I really appreciated how knowledgeable he was about the car and different features and also took the time to explain the different service options that | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ M E

Great experience buying a 2024 Tiguan. Salesperson Katherine MacPherson did an outstanding job providing information and coordinating the transaction. Highly recommend Katherine to anyone looking to purchase a Volkswagen. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Chris Topher

Moe did such a tremendous job helping me purchase this 2024 BMW X5. He answered all of me questions and concerns. Honestly speaking, I wasn’t planning on buying the car that day, but Moe and the team were so awesome; I ended up purchasing this car on the spot. Josue from finance also helped finalize all the paperwork very efficiently | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Latyra Pratt

Great car lot very respectful helped me with all my car problems got me in a NEW 2024 ! Such a blessings | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Donita Tilley

Was very happy with my salesperson Donnie. I have only one complaint, having issues with getting my forms signed by electronic signature. No has been able to help me | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Adam Vargas

Chase and the finance team here are top notch! Best in class service all around. The team worked tirelessly with me to get me into my dream ride, I appreciate all their hard work for making it happen! | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Carlos Ivan Peralta

Muy buen Servicio y muy amables gracias | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Allison Shaub

Alex Sinokrot was a helpful and personable sales person for me. I came in to look at a car I found on line on your lot. He knew exactly which car I was talking about, and he was so helpful in showing it to me and letting me test drive. I would recommend your location and Alex to a friend. | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Kendal Simcik

I have bought cars for clay cooley off Lemmon Ave since 2012 I will only buy from them especially after today. Both Mr. Marvin Barney (my sales associate) and Mr Gary Abunijmeh (sales manager) bent over backwards to accommodate my trade in and made it easy as pie to get me into a new car. I was in and out in my brand new Tiguan RLine | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Jessica Busby

Ray and Tamara were great | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Anna Scholten

I had a bad experience at this Volkswagen. Bring your business somewhere else. I saw another post from a month ago and the same thing happened to me but it’s too late and I don’t want it to happen to someone else. I was approved for 7.12% from Chase. And I signed off on a 6% loan with this dealership because they said they would get | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Salome Bhayani

We purchased a vehicle with Alex Sinokrot. Very honest and straightforward with us. Very knowledgeable with all features on the car and he is very patient. | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ BELEMA JOHNSON

I had the best experience with my car buying process. Shout out to Chase and Alex you guys are the best. | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Lin

We went in to get a Taos. Mr Sinokrot was extremely professional and helped us get our car quick and with ease. Highly recommend working with him. | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Daniel Rea

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8/29/2024 12:00:00 AM | Google

★★★★★ Kathryn Muniz

I had the pleasure of working with Raymond and Gary. I really do want to thank them for their continous efforts in getting things done quickly and efficiently. There was some things that came up but they were able to work through it all! I want to also thank the manager Hayms for his efforts! | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Bryan & Brittney Asby

I would like to personally thank Mr. Abunijmeh for reaching out to me. I had made become frustrated after calling multiple times and not being called back. Certainly made me feel as if they had gotten their money and run. Mr. Abunijmeh apologized to me, which I appreciated, and assured me that he would handle the concern I was having | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Kortney Reijh

Want to start off by saying I have not had a bad experience with Customer service at this location. HOWEVER, I was SOLICITED by Clay Cooley Park Cities to come in and see about upgrading my vehicle. Even after telling 3 different people my current situation (for example Credit score, No money down, Had to be within what I currently p | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Doug Tracy

We visited many dealerships on our search for a car, but we had a great experience at clay cooley VW. Marvin was professional, polite, thorough and knowledgeable. We ended up purchasing a car from here as they worked with our concerns and treated us well throughout the buying experience. We were able to get a fair deal and great used | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ John Kelly

If you’re going to trying to get your car fixed, look for somewhere else | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ sahithi reddy

Had to talk with GARY for a trade-in. Worst customer service. Only because of him we are not getting a car here. | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Arati Chauhan

Seamless, quick, pleasant leasing experience. | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Omar Abdullah

Donnie is a great salesman and professional, he did a great job during the purchase process, he communicates and provides excellent costumer service, and Moe did a great job finishing the papers and all required documents, it was good experience , thanks for Donnie and Moe and Alex for the good experience | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ OakCliff Fresh’s TalkYOshit Tha Show

Where do I begin...1st I got a 2016 bmw 528i with Marian(who quit)...I was promised 4 years of "Anything goes wrong we'll fix it for free"by her along with Adrian. A month later I went in for an oil change is when I found out I got GOT,however the finance manager(large tatoo on neck)honored it for 24 months...thinking at least he tri | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Abdul Kareem

Really good experience over Here from the moment I entered to buying a car and even coming back for maintenance, this is the fourth car I bought from them and a few friends of mine that also purchased from them are happy as well, definitely recommend | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Matthias Budde

Great and reliable service! Ask for Donnie and Hayms! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ John Kelly

Moe on the sales side and Josue on the financing side—couldn’t ask for a better, low-pressure team. In and out in under 3 hours—from trade in appraisal to test drive to purchasing. Even with a couple questions after we left the lot, Moe’s been super responsive and helpful. Will be back again! | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Anna Scholten

Had the pleasure to work with Alex and my lease buy out was a straight forward and easy process. | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Iamjayoliver

Bought my BMW x3 .. I love it.. great deal! .. the car felt like it was brand new .. good mileage and the Help I got was amazing .. guys standing outside in 100 degree weather to greet me was crazy but .. it was a good experience.. told my sister about it and she came as well.. Guy works there by the name of Moe..! .. made sure I wa | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ David Perez

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8/23/2024 12:00:00 AM | Google

★★★★★ Charles Davis

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8/23/2024 12:00:00 AM | Google

★★★★★ Trey Rodriguez

Tamara and Jermey were great to work with here. Jeremy was super knowledgeable about the vehicle. Tamara answered all of my questions (even after hours) and took great care of me. I can’t say enough about these guys. Please give them your business! | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ A W

Before proceeding, check reviews on the BBB. I’ll be writing mine there. | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Justina Udenze

As a former parts employee: PLEASE BE AWARE! Clay Cooley Auto Group is a very shady, dishonest and untrustworthy company. Their practices are very unethical. If you bring your vehicle in for service to any dealership, make sure that all services are performed that you are being charged for. Take the time to get an explanation of what | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Ledo Pitre

Terrible apparently I was pre-approved they let me trade my car in and gave me the car before I was completely approved at the time I had a job but two weeks later when the loan went through I lost my job had to bring the car back give me my old vehicle back and still I have not my title for my vehicle still today it's been 2 months | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Vicki Pyers

We traded our leased 2023 VW Tiguan SE RLine Black in on a 2024 Atlas SE with Technology yesterday. Alex was super helpful in getting us swapped over. Everyone we spoke to was super helpful. Michael, who we signed are paperwork with, was a rockstar. She made our transaction so smooth. Our second time using them and are extremely h | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Thressa Brooks

Customer service was excellent, would recommend anyone in my family, Great leasing deals with perks Service top notch ask for Alex | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Adan S

Great experience overall staff was friendly and welcoming, answered all the questions I was very impressed by the professionalism that I experienced with Mr. Saucedo definitely would recommend buying a vehicle from this dealership | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Abir Shukri

Alex and his team are the best!! We got everything we asked for and then some. They were very friendly and supportive of my needs. Leaving with a great car that I know will last and be reliable. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Darnasha Clark-Brown

I had a great experience with Gary and Kathryn today. They both took such great care of me! I’m soooo excited about my brand new Atlas!!! The best part about today, I didn’t feel any pressure or like I was being taken advantage of. They got me THE best deal and went above and beyond to make sure I made the right decision for me. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Gaby Sower

Alex was a great sales person, respectful and made the process fast and easy. He was very helpful and was able to get us the car we walked in looking at. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Joe Gonzalez

Rally good experience. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Jacqueline Warnell

Chase was ahhmazing to work with! So was financing! Would definitely buy from here again! | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Sela Ankudey

The sales people did the proverbial car salesman trick on me. I thought I was bargaining for a deal but they hid it in my end of lease buyout without telling me and since I was not vigilant enough, they got me. Be careful when you are leasing?? | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Keine Anjos

Poor customer service | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Kevin Antonio

Great service and great for finding you the best deal. Always ask for Alex | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Ray Poonja

Came here to check out a pre-owned vehicle and drove it home thanks to the outstanding service by Alex and his team. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Jorey Jones

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8/16/2024 12:00:00 AM | Google

★★★★★ Linda Long

I purchased car Wednesday August 8th. Not new but used vehicle there were some things that needed to be fixed was told It would be ready by Monday the 12th keep getting next day next day well here it is Thursday the 15th still no car. Promised this morning delivery it is now 11 am no word no delivery. Salesman doesn’t return calls do | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Darryl Coats

It was a great experience purchasing my car with Clay Cooley Volkswagen of Park Cities. My sales person was Marvin and he was excellent very knowledgeable and very helpful through the whole process | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Demetrice Humphrey

Alex was superb! He made the whole process so much easier and enjoyable. We enjoyed our day at Clay Cooley with Alex. | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Kevin Antonio

Great service and great for finding you the best deal. | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Lydia Dawson

Service Department is BEYOND SHADY. We took my car in to get a quote for repairs and they let it sit there for 3 weeks. (This is our only car.) We called them and they had not touched it and forgot about it so told us they would check it out then we could get it the next day. When we came to pick it up a part had been broken because | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Mitchell Lin

Marvin and Josue were so helpful in getting me the car I wanted at a good price with good protections. They gave me so much that they probably could have tried to sell me but it all came for free when my car ended up being sold for what I would say was market rate. Highly recommend these guys. Prepare to negotiate a bit, but they ope | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ ahmad Sadaqa

From start to finish I had a Great experience, Both Moe Omar and Moe drizzy did an amazing job walking me through the process of buy my truck and made it a smooth transaction, thanks a lot! | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Nick Saltarelli

Asian is fantastic. She's always kind, transparent, helpful, and direct. She ensures my car is taken care of, and helps troubleshoot through any bumps along the way. She has my loyalty. | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ David Olenzek

Thank you Alex Sinokrot. At 81 years old, I can confidently say my car-buying experience was exceptional when I purchased a pre-owned VW Passat. I specifically sought out Alex Sinokrot, a sales specialist, and he made the process seamless and satisfying. The monthly payments were surprisingly affordable, which added to the overall po | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Blah Blah

Alex was amazing! Very informed and friendly. He made sure to listen to our wants and concerns and made it happen! | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Andrea Sansores

Great people and great service! | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Bexy Philip

We got our Atlas from here. We worked with Alex and we were offered a good price. Very friendly staff and god service! | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Julia Yi

Had a wonderful experience and got a great deal leasing a new vehicle with Alex! | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Armando Alvarez

Walked in late on a Monday evening close to closing and Alex Sinokrot met us at the door with a friendly smile and firm handshake, then proceeded to exhaust all options to assist me in the purchase of my new Atlas, couldn’t have asked for a better experience, thanks again Alex. | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Klarissa Alvarez

We were assisted by Alex Sinokrot and could not have asked for a better experience! Clay Cooley and Alex ensured we had a friendly and wonderful time car shopping!! | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Jason A Goldstein

Moe Omar was terrific. He patiently answered all of my questions and helped me get my vehicle of choice at a reasonable price. An easy and positive experience working with a professional and personable guy! | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Alex Garriga

Alex helped me out with the sale, great guy! I recommend him. | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Greg Gutman

I needed a radio security code in order to get my Jetta radio serviced. Should take a minute to get it. Clay Cooley told me I need to bring in the vehicle and pay around $200 for this privilege. I called Volkswagen customer service and was told that the dealer could charge me anything it wanted. They could care less. Next time it’s a | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Erdem F

I recently had the pleasure of purchasing a 2024 Jetta, and my experience with Moe Omar was absolutely fantastic. Moe was incredibly knowledgeable, patient, and made the entire process seamless and enjoyable. I couldn’t be happier with my new car and the outstanding service I received. Highly recommend working with Moe Omar for anyon | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Dora Sotelo

Alex was a great salesman. Very professional and he helped me with my trade in and had a lot of patience with me. | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Eden Womble

Had I great experience at Clay Cooley with Alex! My new car needed to be detailed, but they had it done same day so I was able to drive it off the lot within a few hours. Great place to get a used car in perfect condition. | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Caitlin Bomer

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7/31/2024 12:00:00 AM | Google

★★★★★ D Rob

After inquiry about a pre owned vehicle. I was connected the Alex Sinokrot one of the best sales reps. Alex has a great personality and made the buying process effortless. If you're in the market to purchase a vehicle. I highly recommend asking for Alex. See you soon my friend. | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Natalie Marshall

We had the greatest experience buying a new VW Atlas at the Park Cities Clay Cooley VW dealership. You have to work with Alex, Hayms, and Giovanni!! Absolute best service. In and out within two hours. We are excited to drive our new VW. Buying a new car is so stressful and they made it soooo easy. Even had it detailed and a full tank | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Josselyn Laje

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7/31/2024 12:00:00 AM | Google

★★★★★ Y. Assad

Pretty difficult experience, overall. Wasted a lot of time arguing with the dealer, trying to agree on a deal. Definitely felt like I was being swindled. Frustrating, very time consuming experience. I was there from 930am-3pm, absolutely unnecessary to be at a dealership for that long. They also had a vehicle listed with a "July-Augu | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Gina Torres

Worked with Alex to buy a brand-new SUV! Would highly recommend! | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ farah alaani

Best car buying experience!! I recently had the pleasure of purchasing a car from Clay Cooley Volkswagen and I couldn't be happier with the experience! From the moment I walked in, the staff was incredibly welcoming and attentive. They took the time to understand my needs and budget, and they showed me a fantastic selection of vehicl | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Don Zanders

We would like to say. Thank you to the salesman " Alex Sinokrot " for being so nice and knowledgeable about the car we purchase. And the Clay Cooley VW Park Cities staff who were very professional and friendly. We would recommend their to our friends and family. Donald Zanders | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ ghada amr

Best Buying Experience! I would like to express my gratitude to the exceptional team at Clay Cooley Volkswagen Park Cities. Special thanks to the salesman Alex Sinokrot, General Sales Manager Moe Abunejma, and Desk Manager Hayms for being so nice, professional, and helpful during my purchase of the 2024 Cross Sport today. I highly | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Melinda Johnston

I had a very positive experience buying a car from Clay Cooley with Alex Sinokrot. No pressure salesman! | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Andrew Atwell

Never been here and something not go wrong. They refuse to honor their own service coupons and they will hang up on you after transferring you to 3 different people. | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ kawthar

Best experience i ever had at a dealership,i was happy of how quick and transparent the whole Park-cities staff are. i love my new CAR | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Issam Alaani

Very happy with the whole process from Start to finish.i would definitely come back. | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Mayra Arroyo

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7/21/2024 12:00:00 AM | Google

★★★★★ Miguel Mendoza

The pricing is not transparent, you see a price online and when you get to the dealership there are some "options" that are not optional. So much for the "no add ons ever", good slogan but it's a lie. Moe was the salesman I dealt with. | Read Full Review

7/21/2024 12:00:00 AM | Google

★★★★★ Eddie

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7/19/2024 12:00:00 AM | Google

★★★★★ Amit Patel

It’s worse experience I have with this dealership. I’ll never ever do business with this place and also I tell my friends and relatives not to buy . Also the guy on receptionist is never give proper answer. Bad experience I suggest everyone please make sure everything before you buy any car. In Last only best person in this office is | Read Full Review

7/17/2024 12:00:00 AM | Google

★★★★★ Minahil shehzati

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7/16/2024 12:00:00 AM | Google

★★★★★ Minahil Shehzadi

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7/16/2024 12:00:00 AM | Google

★★★★★ Chris Cowell

After several emails back and forth with salesman, I finally decided to go see the vehicle in person. Sent an email saying I'd be out Saturday morning. When I got there parking was minimal at best for customers. When I walked inside the used car entrance I was greeted within several seconds. Told the gentleman who I was there to see | Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ Abdul Sinokrot

?? Looking for the best car buying experience? Come see Alex Sinokrot at Clay Cooley Volkswagen Park Cities! ?? ? Great financing rates ? Top dollar for your trade-in ? Lowest down and monthly payments At Clay Cooley Volkswagen Park Cities, we prioritize your satisfaction and ensure you drive away with the perfect vehicle for your ne | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Corey Artis

My car has been to Clay Cooley for the same issue 5 times now. They've kept it upwards of 28 days at a time. The last issue they switched the battery out in the key fob per the second level technical support team in Germany. Of, course I still have the same two issues brakes sounds like they're grinding, and the VW Atlas stops at lig | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ T DShields

I came in June 1st, 2024 for a standard 110,000 mile service. I knew my vehicle had an issue that needs to be fixed, but will take time to fix. I asked if I could set an appointment in advance on July 2nd, 2024 to get the problem fixed (convertible). I also have a warranty on the vehicle to get it fixed, but the warranty runs out soo | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ Ching Yeo

I stopped by this location to have a faulty car-net issue worked on. Mike S in the service department was very helpful and worked with me to resolve the issue over multiple visits. I had a great experience working with him. | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Jackie Deliantis

Best car shopping/buying experience I’ve ever had with Gary! I dread needing or wanting a new car because you’re usually spending hours at a dealership, getting the run around and fight for the strict number you came in looking for - couldn’t be a more opposite experience. Gary was great! He ran some numbers and put together a solid | Read Full Review

7/8/2024 12:00:00 AM | Google

★★★★★ Ricky Mendoza

Very happy with my new car! Plan to keep it forever! The test drive is what got me & I immediately knew this was the one! Nokosi & Hayms helped me get it at a good price! Chase Davis who I’ve met before, helped me out a lot also! :) Will be stopping by for service & to buy some VW merchandise! Definitely will buy from here again som | Read Full Review

7/6/2024 12:00:00 AM | Google

★★★★★ Samuel Ogunleye

Great customer service. Chris in service was wonderful!! Thank you will back | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ TORRES GOMEZ - Dileidi Nicole JOSLYN ANDREY

"""The service at Clay Cooley Volkswagen of Park Cities was exceptional. The staff was knowledgeable and helped me find the perfect car. I highly recommend this dealership" | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Andrew

very good sarvice | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Akinlolu Olamilekan

Great communication and quick service | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ VICTOR ALFONSO QUISHPE GONZALEZ

"""Clay Cooley Volkswagen of Park Cities had a decent selection of cars, but the customer service could use some improvement. The wait time was longer than expected" | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Donna

Friendly staff and lovely atmosphere inside the building | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Kenneth

Clay Cooley serviced my VW timely, without scheduling an appointment | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Abubakar Jameel

They were very professional just like they always are they will prompt customers is their first priority | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ ADEBISI FEMI RAPHEAL

Very good work on my VW Passat, super happy, thank you | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Luis Canales

Very bad experience there at Clay Cooley Volkswagen. The sales rep was awesome but the finance manager and the GM were very unprofessional. We had a pre-approve from another bank and were giving them an opportunity to beat our APR. Well, we have great credit and the sale manager came back and told us that he got us a 5.9% APR. We d | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Will Sparks

Donnie took great care of me and made sure I got the best deal and left extremely satisfied, he is great | Read Full Review

6/21/2024 12:00:00 AM | Google

★★★★★ Blase McVay

They delete negative reviews. So read the previous reviews that are up before considering this dealership. This dealership might as well just fly a giant red flag above it. They are proudly unprofessional. | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Ledo Pitre

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6/18/2024 12:00:00 AM | Google

★★★★★ nicai niba

they are extremely slow and no updates until you call them. | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ Alexis Velazquez

Worst company to go through. I was told this it was a bad company didn’t believe it until I did go with them. | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ Scott Pollock

What I was wanting from Clay Cooley Volkswagen was negotiated and completed. Clay Cooley VW is back to doing good business and working out good deals for their customers. | Read Full Review

6/17/2024 12:00:00 AM | Google

★★★★★ Christen Williams

Ask for Pa! | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ suspiria1966

Great experience. Friendly helpful staff. | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ brittany munns

very nice people and very easy purchasing a car ! | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Glorian Germany

Adrian and tamera Mmd was the most helpful and they went above and beyond to make sure i got everything i wanted and more especially the manger Hanzs very friendly and helpful i hope i spelled his name right definitely will recommend and would go back again. | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Tojackso Real Estate & Financial Group, LLC

WORST purchase ever!!! DO NOT BUY!!!! I purchased a used 2021 Volkswagon Tiguan about 7 months ago. My Oil pan cracked , oil seperator, and upper timing gaskets have to be replaced. The plastic oil pan is design poorly. The defective parts are costing consumers thousands of dollars! Do not waste your money on the warranty with A | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ David Marroquin

Adrian Martinez is the Best at the Financial Department. Best of the Best!!! | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Allie Irving

I had recently brought my car in to be serviced for a coolant issue. After receiving my car back, I had multiple items, including two gifts, stolen from my car. When I had called and asked to speak with the GM, I was directed to a VM and have not heard back from anyone. Be careful getting your car serviced here, I would think that br | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ George Q

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5/28/2024 12:00:00 AM | Google

★★★★★ Lexi Thomas

I can’t express the distain I hold for this dealership. I took my car here a few years ago to have the seat heater repaired, they gave it back to me still not fix 3 separate times, while managing to actually cause damage to the exterior of the car itself. I just called, as it was my last resort, to have my car repaired again and they | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Lisa Hensley

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5/26/2024 12:00:00 AM | Google

★★★★★ Erica Moore

Thank you Marian for being the best salesperson. The entire process was smooth and quick. I appreciate the follow up call. The Volkswagen family shows that they care about you and treat you like family! | Read Full Review

5/25/2024 12:00:00 AM | Google

★★★★★ Elcei Jackson

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5/25/2024 12:00:00 AM | Google

★★★★★ Albert Cunningham

Asian at Clay Cooley VW is AWESOME!!! I was able to get my car in for service on short notice and as always Asian stayed on top of things and kept me updated about my vehicle. She always greet with a friendly smile and conversation. Rest assure that you are in great hands. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Jason Martin (JEM)

Michael S. is the BEST! | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Bobby Robinson

Salesmen did a just and equal job, can't ask for to much more. Thanks | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Tiffany Hurwitz

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5/20/2024 12:00:00 AM | Google

★★★★★ Jessica Sherrill

Haymes was fantastic. He worked out the best deal for me that would benefit me the most. It wasn't about money to him. It was about the best option for his client. He went above and beyond my expectations. He genuinely and truly cares for his customers. Couldn't have picked a better person to work with. | Read Full Review

5/19/2024 12:00:00 AM | Google

★★★★★ waylon terry

we where interested in trading in our car drove over an hour to the dealership just to have them low ball our trade try and use the tax savings as "incentive" like they where doing us a favor for something you get no matter what add 3k to the sales price calling it a family guarantee and would not the honor the 2.9% for 60 months or | Read Full Review

5/19/2024 12:00:00 AM | Google

★★★★★ Rob Brown

""From start to finish, my experience at Clay Cooley Volkswagen of Park Cities was outstanding. The sales staff was professional and not pushy.""" | Read Full Review