Save on Volkswagen Service & Repair at a Local Dealer Near Conroe

★★★★★ Adriana Harmon

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9/18/2023 12:00:00 AM | Google

★★★★★ Jay Coons

Jeremy was (and has always been) very helpful and was thoughtful enough to advise me he would not be at the dealership at the time of my appointment, but had ensured another service advisor had been briefed. >>>One critical dealership failure is the virtual inability to contact a service advisor by telephone. Autorouting of calls v | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Jason Reese

Very easy scheduling and drop Off. The service team is friendly and outgoing, they don’t make you feel like idiot. The new building looks beautiful. | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Avtar Singh

Service | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Alex Ramirez

Great buying experience! | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ Jose Loaiza Osuna

they are very attentive and kindly | Read Full Review

9/11/2023 12:00:00 AM | Google

★★★★★ Lauren Wallace

Best warranty around. Continuously take care of my car concerns. Very thorough and always friendly. | Read Full Review

9/4/2023 12:00:00 AM | Google

★★★★★ Charles Price

A-Ok with Me ????....All thumbs up ???????????? ???????? | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Karen Sellers

Derrick was amazing! After having a bad experience earlier in the day from another VW dealership my hopes were gone. I gave this location a shot and Only wanted to text him to discuss the car. He was patient and very understanding. We started from the beginning and an hour later gave him a call. Another hour later and I was at the | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Beth Monica

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8/31/2023 12:00:00 AM | Google

★★★★★ Steffany Brady

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8/31/2023 12:00:00 AM | Google

★★★★★ Lisa Perez

I've never been to have my vehicle serviced and not have a complimentary car wash and vacuum. This location in Conroe did not have that option. There was no water offered in the waiting area. Normally that is perk, but fridge was empty. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Filiz Elshani

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8/28/2023 12:00:00 AM | Google

★★★★★ Raul Salazar

Everything was good on sales side. The Sales Manager and Sale Associate were very helpful and direct on assisting me with my decision to purchase the car. The only reason for my rating not being a 4 or 5 was because of the Finance Rep. Appeared to be rushed and bothered of questions I had about financial terms and line items. He | Read Full Review

8/28/2023 12:00:00 AM | Google

★★★★★ krista specht

The team was great | Read Full Review

8/27/2023 12:00:00 AM | Google

★★★★★ sean wolf

My service technician was Jeremy. He was very professional and friendly. He made me feel at ease with leaving my car with them. | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Nurul Rafi

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8/24/2023 12:00:00 AM | Google

★★★★★ Robert Campbell

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8/21/2023 12:00:00 AM | Google

★★★★★ Stephani Hickman

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8/20/2023 12:00:00 AM | Google

★★★★★ Robert Campbell

At time of purchase, the car had been detailed. Later we found out that the detailing had been covering up a very heavy smoke smell. A deep clean treatment had been completed at the dealership the day after purchase, but the smell never went away. | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ Lindsey Sanders

We had a wonderful experience at Demontrond VW of Conroe. John Parkinson is extremely knowledgeable on all things Volkswagen. We had a strict budget and he showed us what we could afford without trying to upsell us. We ended up wanting a few extra bells and whistles and decided on our own to spend a bit more to get the car that would | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Red Jacket Jesse

What’s the point of advertising a “forever warranty” if you’re just going to tell me it expired when I come to get my car after being serviced. You LIE to my face and say “oh yes it’s covered, no worries” and then tell me “we’ll actually it’s expired so it’s not covered, but we did it anyways” okay, great. Then why did my check engin | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Orlimarie Hernandez-Ocasio

Excellence and Quality Service from Alejandro. | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Orlimarie Hernandez

Excellent Service from Alejandro. | Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ Sarahi Rodriguez

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8/11/2023 12:00:00 AM | Google

★★★★★ Paula Elliott

Working with Alejandro Ramirez was great. He took care of everything and kept me up to speed on what was required for my car. Demontrond even helped with Ubers. Great service | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ The Coelho Group

Rafi was an excellent VW representative, backed up by an amazing manager Michael, and Stan from Finance, who together made the entire buying process efficient, enjoyable, and completely satisfactory. They are sincere, knowledgeable, and continually willing to go above and beyond to assist us in making the best decision possible. Than | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ Juan D Daza

Very nice, all well done! | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ Nick G

Bought my Golf R here a month ago. Ruthie was my sales advisor and was a joy to work with. Great communication before, during, and after sale. I was in and out in about 90 mins. Came back recently for a part that needed to be replaced under warranty and Jeremy in service was great to work with. | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ Cory Harper

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8/5/2023 12:00:00 AM | Google

★★★★★ R F

I recently bought two cars from Ruthie. I don’t know many people who enjoy the car buying experience; however, Ruthie makes it painless. She is honest, knowledgeable, gives you space to make a decision and once you decide she makes sure the transaction is drama free. I highly recommend Ruthie. | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Ally Thompson

We had a fantastic experience at DeMontrond VW! Ruthie Bennet was our sales person and she was wonderful. She was honest. She listened to what we had to say. It was no pressure buying. Ruthie has followed up after the purchase and has done an excellent job of taking care of us to make sure it was a positive experience. They actuall | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Adriana MTZAL

THEY REALLY UNDERSTAND THE DEFINITION OF CUSTOMER SERVICE MIKE B AND JOHN P ARE THE PERFECT COMBO FOR YOUR CAR NEEDS! I GIVE THEM 5 STARS BECAUSE THERE IS NO MORE AVAILABLE BUT IT WILL ALWAYS BE MY GO TO PLACE!!! | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Roy Pendergrass

Your service advisor told me that I didn't need new brake pads at the time of my 70K Service. I was confused because I could clearly hear them rubbing so I took them to another shop and they showed me my front brakes and they were metal to metal. I had to replace my pads and rotors. However, according to the receipt that VW gave m | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Shontay Love

My Atlas was leaking oil due to a recall. They had the part but failed to call and let me know it was in. I had just gotten an oil change about 5 weeks ago and then this happens, they fix the recall but don’t replace my oil and after driving my car the next day the critical oil light comes on because they didn’t replace my oil, cou | Read Full Review

8/1/2023 12:00:00 AM | Google

★★★★★ Arthur Powers

Great service, good communications, and the free Uber was a nice surprise | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Karina Hernandez

Raju, Alexis, John and Cedric were super helpful in the entire process of my first vehicle purchase. Very professional, kind and helpful from start to finish! | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Amber Morgan

The service department was very professional. The nice gentleman informed me that they were short handed but it wasn’t a big deal for me. He made sure i had everything i needed and the wait time wasn’t unbearable! I appreciated his diligence in getting my car oil change done! Thank you Demontrond. You always remind me why i made the | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Kenda Bremer

Welcoming, helpful, took time with me, professional, experienced and best of all everyone was very nice. | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Chris Brown

Go and ask for Dereck Williams. He is just a guy trying to help you get want you want. My experience was exceptional. He has helped me at times when i have and have not bought a car from him. | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ Bob Svoboda

Overall I was very pleased with my purchase and understand that the sales staff is rated on this score. | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ Mollie Guerra

I recently had the pleasure of experiencing one of the most exceptional car-buying experiences ever, all thanks to an amazing car salesman named John Parkinson. From the moment I stepped foot onto the dealership lot to the moment I drove away in my dream car, John's professionalism, knowledge, and genuine passion for helping customer | Read Full Review

7/24/2023 12:00:00 AM | Google

★★★★★ MAURICIO DOMINGUEZ

We took the car for the service to change the oil and filters, but it's also the third time we've taken the car because every time we press the brakes we hear a VERY loud noise of iron against iron, and I know that this can't be normal. However at DeMontrond they tell us that it is perfectly normal and that everything is fine, that o | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ kelley green (EmpressOne)

Love yall so far! Lol | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Tay W

Chris was awesome. When we couldn’t get the monthly payment down as much as we’d liked, he still tried to get it to a point we would be comfortable at. He stayed past closing to get our paperwork done. | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Patricia Trujillo

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7/19/2023 12:00:00 AM | Google

★★★★★ M C

Tried to perform services I already had done at another Volkswagen. Front lady said they are not able to see the other location system of services. Did not advise me about not rotating my tires when they were bald. Which put me at high risk of accident happening. Charged a large fee to have my window looked at when I knew what was wr | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ autumn russell

The person who I talked with and handled me getting to and from was absolutely amazing. However I was told my problem was fixed and within 10miles of leaving the problem wasn't fixed at all. | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ Alex Archangelsky

Terrible experience, I came in for battery change and tires/alignment. Picked the car up, drove down the road for 2 minutes, my driver aids turned off with a warning, also noticed the steering wheel in a 10 o'clock position when straight. The service person was very friendly, no issues, got everything done, offered to fix tomorrow. | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ Rebecca Cole

Excellent service and communication all the way through. Happy and friendly customer service with a great sense of humor and willingness to work with you with NO PRESSURE got the business for sure. Derrick will make you feel at ease, not make you feel silly for asking ANY type of question, and his manners and the way he carried hims | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Kelli Cooper

Jeremy was very very helpful. | Read Full Review

7/14/2023 12:00:00 AM | Google

★★★★★ Dewayne Haverstick

Great salesman. JOHN PARKINSON. Great team there. Second car from DeMontrond. One VW and one Dodage. Both teams are great. | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ A

I had kind of a convoluted situation with another dealer that prohibited me from ultimately buying from Demontrond, but I still wanted to leave a review. John Parkinson was incredible - the man is the ultimate VW fanboy. Lol! But seriously, his knowledge of all things VW was really helpful. It felt like I was talking with an genuine | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Heather Hoffmann

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7/10/2023 12:00:00 AM | Google

★★★★★ Karla I

Mr. Bruce gave an excellent service, he was patient and provided all information before and after service. He answered all concerns! | Read Full Review

7/9/2023 12:00:00 AM | Google

★★★★★ Andrew Chambers

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7/7/2023 12:00:00 AM | Google

★★★★★ Andrey S

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7/7/2023 12:00:00 AM | Google

★★★★★ Laura Puente

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7/5/2023 12:00:00 AM | Google

★★★★★ T M

Purchased SUV from this dealership! Happy customer! Love my new vehicle! ???? Ask for Ruthie; she is awesome!! | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Jon Greek

The dealership was great as we were dealing with 2 VWID.4 vehicles and they were able to stagger our appointments to allow us to balance a loaner car for the 2 of us. HOWEVER….we don’t they charge the cars while they’re for 2 to 4 days? They gave one car back with less than 80 miles available. I don’t understand why they don’t cha | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Logan Ward

Obsolete horrible experience with the service department. Manager expressed no interest in fixing our A/C eventhough we have pictures of it working incorrectly. Tried to use excuses like A/C temperature varies per vehicle model and trim package. Vehicle barely cools and we sweat when we have to go anywhere but the temperature "is wit | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Peter kolva

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7/1/2023 12:00:00 AM | Google

★★★★★ Wes and Kaylie Wagner

They got it fixed and everything works great now. Only slight negative if anything, was that when I made the appointment they said it’d be finished on the following Tuesday. I brought it in on a Friday morning and they told me then it’d be done today or tomorrow (Saturday). It didn’t get done until Tuesday which is what was originall | Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ B Beaulieu

Took an Audi here for an oil change, refused to work on it stating they don't work on Audi and don't have the tools. Everything under the hood is labeled VW, our model audi is a fancy Jetta. Same auto family, same tools. Same motor as a Jetta, same parts. | Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ happy birthday

Just unbelievably horrible all around, too much to write. If you want a vw, go to a different location. | Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ T M

Purchased SUV from this dealership! Happy customer! Love my new vehicle! ???? | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Bianca Iracheta

Great service | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Lucy Barrera

I have gone several times by the dealership hoping a sales person will show up to offer assistance. Finally. this nice lady, Ruthi, came out to help my husband and I. She has an amazing way to treat people and she is very proficient on what she does. The finance staff members were able to meet our expectations in regards of informing | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ Samuel García

Check in and check out was pretty easy. People was kind and professional, pricing and invoiciong was transparent and convenient. Service was done propertly and there were no delays or overcharges. | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ Azira Malic-Pavlic

Prompt service and communication. The only suggestion I would have is to work more at the greeting. I was there for 20 minutes nobody asked me the reason for my visit. Otherwise excellent service. | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Jason Connor

Bruce explained what service I needed and what it entailed and quickly made my appointment for the following week. Service went great, as usual. | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Cheryl Phillips

Yes, expectations was made. Great customer service. | Read Full Review

6/24/2023 12:00:00 AM | Google

★★★★★ S F

I did not buy my VW at this DeMontrond dealership but got SO much information and support from John Parkinson when I needed help! John is a walking VW library and puts it all on the table when going over what I was unable to get before. Thank you John, from a future DeMontrond VW Conroe buyer~ | Read Full Review

6/22/2023 12:00:00 AM | Google

★★★★★ Sean Meredith

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6/22/2023 12:00:00 AM | Google

★★★★★ Christine Johnson Realtor

I highly recommend John Parkinson. John is not your typical “car salesman” He was right on top of it with my trade in on my 2021 R-line Atlas FWD; to a 2023 R-line 4Motion. John was extremely knowledgeable, honest, straightforward, funny and is truly overall a great person! I would definitely contact John again for my next VW. ?????????? | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ Norbert Maduzia

the car was originally scheduled for 3 days for a recall situation. It was only a day - great - waited for a month to get it scheduled. Was really surprised that the car hadn’t been washed and vacuumed when i picked it up. All of my previous cars were practically detailed after being in the shop. They were in order: Nissan, Mercedes, | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Kelly Elrod

Good service, miss Dante in the service department but understand it was his choice to relocate. I have on-going issues and no good answer or fix. Been on-going for a year now, every 3 mos. | Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Georgia Brashers

Got us in in a timely manner and did service. | Read Full Review

6/13/2023 12:00:00 AM | Google

★★★★★ RayMilly

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6/5/2023 12:00:00 AM | Google

★★★★★ Sergio Ladino

Very fast and hassle free | Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ Christopher Zall

The people are great. They helped identify an issue with the tires I had installed. However, the system is awful in a specific way that needs to be fixed. It will allow you to schedule service for recalls on the ID.4 even though there is no technician qualified to perform the work. This happened last year with my 10000 mile inspectio | Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ Tracy Mikes

Had an appointment - pulled right in - was greeted immediately. Told them why I was there - the service guy told me of the oil change special, I said yes please. Then he came over where I was sitting and showed me a filter and said he recommended getting a new one, I said yes please. Then it was finished. | Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ Ricardo Andrade

Nice experience | Read Full Review

6/2/2023 12:00:00 AM | Google

★★★★★ James Alexander

The courteous professionals at DeMontrond Volkswagen of Conroe provided prompt and thorough service for my 2014 VW Passat TDI. Alex was my service advisor when I brought it by for 120K mile service. After inspecting my vehicle, he advised (I didn't feel forced at all) some additional work related to routine maintenance and a check | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Alicia Marie

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5/31/2023 12:00:00 AM | Google

★★★★★ Katelyn Stanbridge

Courtney was very professional and personable! | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ T M

Recently purchased an suv from the dealership; disappointed with the vehicle and dealership. Already looking to trade in…it’s only been a week. | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ Jessica Gilbert

Everyone was super friendly and knowledgeable. I was very satisfied with the customer service and time it took for my car repairs. Thank you DeMontrond vw of Conroe. | Read Full Review

5/28/2023 12:00:00 AM | Google

★★★★★ Jeff Hogg

Awesome staff. Very friendly and good vibes all around. | Read Full Review

5/27/2023 12:00:00 AM | Google

★★★★★ Andy Cordova

Fantastic experience from beginning to end | Read Full Review

5/27/2023 12:00:00 AM | Google

★★★★★ Chase Czajkowski

Jeremy Cliffton is the best, super friendly, communicative, helpful, and thorough! I ask for him every time | Read Full Review

5/27/2023 12:00:00 AM | Google

★★★★★ Aaron Gollehon

I had a recall and some warranty work done on my GTI. The new facility is beautiful and my service advisor, Jeremy, was great! This dealership is further for me but worth it in terms of quality and service. | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ Stefanie Mouzannar

Rafi was terrific! Excellent customer service and was very reasonable in arranging my lease deal and quick to get us in and out! Really appreciate your consideration of our time!! | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ Kent Eudy

My initial inquiry was addressed quickly and handled efficiently, leading to a test drive the same day. The follow up was prompt and timely. All my questions were answered and the pricing negotiation was simple, fair and non-pushy. The delivery process was efficient and thorough. The salesman knew the model’s features and benefit | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ Sherri White

We worked with two salesmen, Chris and John Parkinson and they were both very knowledgeable. John made our experience very easy. John spoke with us about all our options and concerns. This was our first time buying a VW and DeMontrond is the place to go! Thank you for all the support, even after we purchased the vehicle | Read Full Review

5/22/2023 12:00:00 AM | Google

★★★★★ colby m

After not being able to reach the Houston location my brother suggested trying Conroe. I'm so glad I did. Alex was absolutely wonderful and helped me so thoroughly and patiently. I really appreciate it! | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Lydia McDonald

This was one of the smoothest and quickest car buying experiences we've had. Our sales woman was wonderful and so was our finance guy! Would recommend anyone to buy from you guys!! | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Cheri James

Love! | Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ gomi bug

THEY SPAM YOU WITH SEVERAL PROMOTIONAL AND BUYER SUPPORT EMAILS AFTER YOU USE THEM. I've never used the dealership but someone named Nicholas Salazar bought a car from here and provided my email address to them. They have been sending emails to me DAILY ever since from different email addresses. I have attempted to block the addresse | Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ gomi bug

You are sending emails to the wrong person. Please stop Sending me emails. | Read Full Review

5/16/2023 12:00:00 AM | Google

★★★★★ rikdeere

Was happy about the deal I received, and the great customer focused approach of the dealership. I want to especially thank John for his detailed coverage of the ID.4 EV, and its features. | Read Full Review

5/14/2023 12:00:00 AM | Google

★★★★★ Jeff Ewalt

Dropped car off without an appointment. Explained the issue and was told they would look into it and call when ready. Two hours later, got call the car was ready. It doesn't get any better! | Read Full Review

5/14/2023 12:00:00 AM | Google

★★★★★ Shumit Ahmed

Excellent service. Knowledgeable advisor. David Jordan was super helpful and not pushy at all | Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Timothy Beveridge

My girlfriend bought a used 2019 VW Tiguan here in Oct 2022 and our salesman John Parkinson was absolutely wonderful and easy to work with while looking for a vehicle to suit her needs. I just bought a new 2023 VW Taos here also with John as my salesperson and he was absolutely wonderful as always. We love our vehicles and are compl | Read Full Review

5/7/2023 12:00:00 AM | Google

★★★★★ Jose Castilho

the service was completed fast and personnel was very pleasant and efficient. | Read Full Review

5/1/2023 12:00:00 AM | Google

★★★★★ Tasha Bason

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4/30/2023 12:00:00 AM | Google

★★★★★ Veronica Guzman

Great service. Easy to schedule. | Read Full Review

4/30/2023 12:00:00 AM | Google

★★★★★ Ligia Flores

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4/30/2023 12:00:00 AM | Google

★★★★★ Carlos Ramirez

Bruce is knowledgeable and knows everything about VW. Would recommend him | Read Full Review

4/28/2023 12:00:00 AM | Google

★★★★★ Errett Leck

Our salesman Dereck Williams was great through the entire process, he was not high pressure but attentive to any questions we had as well as working to get us a deal we were happy with. He has been very flexible with our schedule and made the overall experience very good. | Read Full Review

4/27/2023 12:00:00 AM | Google

★★★★★ Jonatan Campagnoni

Excellent service. 100% recommended | Read Full Review

4/24/2023 12:00:00 AM | Google

★★★★★ Ben Biersner

I went in for a 40,000-mile oil change and service. Had them replace filters and ended up paying $250.00 for this service. Nearly $100.00 in labor for what I have no idea. They nickle and dime their customers for printing and shredding documents. This was ridiculous and makes me wonder, "Do they really pay their mechanics $100.00 an | Read Full Review

4/24/2023 12:00:00 AM | Google

★★★★★ Lieven Beckert

John Parkinson was an extremely likeable yet professional salesman at the Demontrond Volkswagen dealership who assisted us with the purchase of a beautiful Tiguan SE. | Read Full Review

4/16/2023 12:00:00 AM | Google

★★★★★ Necia Elkins

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4/16/2023 12:00:00 AM | Google

★★★★★ Onsite Shred

Professional and attentive | Read Full Review

4/15/2023 12:00:00 AM | Google

★★★★★ Dmytro Gurov

The service itself was great, but I had issues with appointment through the website. If I select any service except regular one it says that there are no available slots. Please fix it. | Read Full Review

4/13/2023 12:00:00 AM | Google

★★★★★ karen Molinar

Everyone is always soo nice and I feel my service gets done in a timely manner. | Read Full Review

4/13/2023 12:00:00 AM | Google

★★★★★ Jennifer Malloy

I always have a great experience at this VW service center. The service was fast and convenient. | Read Full Review

4/10/2023 12:00:00 AM | Google

★★★★★ Marcos Fortuño

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4/10/2023 12:00:00 AM | Google

★★★★★ John Smith

Be prepared to be accused of modifying your vehicle. Can only assume techs get a kickback for attempting to void warranties. | Read Full Review

4/8/2023 12:00:00 AM | Google

★★★★★ Cory Harper

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4/2/2023 12:00:00 AM | Google

★★★★★ J Brown

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4/1/2023 12:00:00 AM | Google

★★★★★ Larry Reisender

The staff is very professional, and they take time to make sure that you are satisfied with the outcome. And personal services are also rendered. | Read Full Review

4/1/2023 12:00:00 AM | Google

★★★★★ bernardo fernandez

They go out of their way to help me | Read Full Review

4/1/2023 12:00:00 AM | Google

★★★★★ Esther Soria

Nice new dealership. Personnel very knowledgeable and courteous | Read Full Review

3/31/2023 12:00:00 AM | Google

★★★★★ Jess Forget About It

Everyone was so friendly, and fast. Special shout out to mickenzie if Conroe VW for exceptional and professional service. It’s refreshing this still exists. | Read Full Review

3/29/2023 12:00:00 AM | Google

★★★★★ Bryan Luna

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3/28/2023 12:00:00 AM | Google

★★★★★ Frank G. Cann

Friendly service rep and the job was done on schedule. | Read Full Review

3/26/2023 12:00:00 AM | Google

★★★★★ Paul Ivory

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3/25/2023 12:00:00 AM | Google

★★★★★ Pamela

Our salesman Johnny Newcomb worked tirelessly to find us the perfect vehicle within our guidelines. He was very professional and stayed late to accommodate our schedule. | Read Full Review

3/24/2023 12:00:00 AM | Google

★★★★★ Dennis Chen

John Parkinson and Mike Burger helped me track down my “unicorn” Tiguan and had provided a fantastic purchase experience! | Read Full Review

3/24/2023 12:00:00 AM | Google

★★★★★ James Coombs

They worked with me on the scheduling of the recall. | Read Full Review

3/22/2023 12:00:00 AM | Google

★★★★★ Scott Trushenski

Great check in. Called me about needing a new cabin filter. Ready when promised. | Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ Ian Soule

I ordered my ID.4 from VW in January. John Parkinson actually provided more timely and accurate information regarding the estimated arrival date than VW's own website, and he did an outstanding job of facilitating the sale process once it arrived. Terms were discussed clearly and free of surprise markups, trade-in terms were fair, an | Read Full Review

3/19/2023 12:00:00 AM | Google

★★★★★ Stephanie Wilson

Great experience. Go see Artem, he’s great. Super responsive and worked hard to help me find the perfect vehicle! | Read Full Review

3/19/2023 12:00:00 AM | Google

★★★★★ Bogdan Mihai

Everything is fine. I gave you only 4 stars because the inside driver door handle was smired with black grease, I gues dirt or auto oil. I might not been able to see that, but the inside color is white wash. | Read Full Review

3/18/2023 12:00:00 AM | Google

★★★★★ William Waller

Actually, I would like to rate my experience as 0 stars. I drove 50 miles to Conroe to get my 1-year service since your dealership was where I bought my Jetta. The technicians did not replace the oil drain plug correctly, so unknown to me, the car was leaking oil from the time I left the dealership. I didn't become aware of this prob | Read Full Review

3/18/2023 12:00:00 AM | Google

★★★★★ Jane L Balena

I was greeted immediately and treated very well...my car was serviced exactly as I requested, BUT it took forever and the service area was literally empty....why did it take so long? The service rep who checked me in/out apologized and said he was fairly new, but he wasn't the one working on the car....what were the techs doing? | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Jo Chapman

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3/16/2023 12:00:00 AM | Google

★★★★★ Moniqua' Scott

Such a great experience. I was very apprehensive about heading to the dealership due to a really bad previous experience with a different dealership. Ms. Ruth helped me feel calm every step of the way and was sure to respect every reservation I had. She was thorough in her explanation of the purchase process and never ever tried to h | Read Full Review

3/6/2023 12:00:00 AM | Google

★★★★★ Elizabeth Williams

Very polite, fast service and great Communication. | Read Full Review

3/5/2023 12:00:00 AM | Google

★★★★★ Penny Baldwin

The dealer answered questions and was not pushy | Read Full Review

3/5/2023 12:00:00 AM | Google

★★★★★ Tom O'Brien

Quick and painless purchase, | Read Full Review

3/5/2023 12:00:00 AM | Google

★★★★★ Kade and Nicole Westmoreland

If you are looking to buy a new VW, I highly recommend John Parkinson at DeMontrond VW of Conroe. He is knowledgeable, and took the time to show us multiple vehicles, answer questions, and test drive. He is also a nice guy and not high-pressure at all. He worked with us on our trade and got us a fair price. In the end we went wit | Read Full Review

3/3/2023 12:00:00 AM | Google

★★★★★ Tana Hernandez

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3/1/2023 12:00:00 AM | Google

★★★★★ Tania Palacios

Rudy and David defiantly team up to help me get into my new vehicle. They made it easy for me I am very happy with the team and service for sure. I recommend this dealership 100% | Read Full Review

2/27/2023 12:00:00 AM | Google

★★★★★ Karen Leatherwood

Was very certified with my experience and absolutely love my new car!!!! | Read Full Review

2/25/2023 12:00:00 AM | Google

★★★★★ Hari Soni

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2/24/2023 12:00:00 AM | Google

★★★★★ Monica Foy

Friendly and helpful service. | Read Full Review

2/21/2023 12:00:00 AM | Google

★★★★★ Marcello Tedeschi

Fast, friendly and professional | Read Full Review

2/21/2023 12:00:00 AM | Google

★★★★★ Deanna Peterson

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2/15/2023 12:00:00 AM | Google

★★★★★ Amanda Calderon

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2/10/2023 12:00:00 AM | Google

★★★★★ Grant Gibson

The service folks went above and beyond for me. I was working in the Woodlands for the week but drove from Cincinnati since I was headed out west to AZ after work. My 99 EuroVan needed an oil change but I also requested a quick diagnostic scan since I had a check engine light flicker on me east of Memphis. They fit me in and I was | Read Full Review

2/8/2023 12:00:00 AM | Google

★★★★★ Gerard van der Werff

Our sales guy Dereck was easy to deal with, all in all a smooth transaction. | Read Full Review

2/7/2023 12:00:00 AM | Google

★★★★★ David Bohmann

Very clean facility, knowledgeable staff and fast service. Appreciate the free coffee and wifi! | Read Full Review

2/5/2023 12:00:00 AM | Google

★★★★★ John Rush

The employees listened. | Read Full Review

2/2/2023 12:00:00 AM | Google

★★★★★ Daniel Carranco

Everybody was awesome, had an issue that involved getting VW directly to verify some data coming from the car and they were able to resolve everything promptly and professionally. | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Katherine McDonald

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1/30/2023 12:00:00 AM | Google

★★★★★ travis haefner

Ruthie made our buying experience great | Read Full Review

1/28/2023 12:00:00 AM | Google

★★★★★ Brian Dillingham

Good recommendations and fast service | Read Full Review

1/28/2023 12:00:00 AM | Google

★★★★★ Rahul Rai

Work was finished on time. Great Service | Read Full Review

1/27/2023 12:00:00 AM | Google

★★★★★ Luis Lopez

Excellent customer service!!! | Read Full Review

1/26/2023 12:00:00 AM | Google

★★★★★ Haley Ford

John Parkinson was awesome! He walked me through the process step by step and made the switch from one car to another easy as pie. John has been available to answer my questions and doesn't hesitate to reach out and check on me. I will be buying all of my future Volkswagen's from him. | Read Full Review

1/24/2023 12:00:00 AM | Google

★★★★★ Karen Felicidario

Appointment was easy to schedule online. Service was excellent! Thank you! New facility is beautiful! | Read Full Review

1/21/2023 12:00:00 AM | Google

★★★★★ Courtney G

My service was quick and easy! All the service advisors are knowledgeable and friendly and a pleasure to work with! | Read Full Review

1/21/2023 12:00:00 AM | Google

★★★★★ Raouf Badrous

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1/21/2023 12:00:00 AM | Google

★★★★★ Tierney Johnson

Omg the Volkswagen service is horrible Kourtney Harden is very rude and she needs customer classes. She has a very condescending attitude even when asking a simple question. My Tiguan was catching on fire and they ended up replacing the motor and I was in a loaner for a month in a half. When I came back and picked my car back up it w | Read Full Review

1/21/2023 12:00:00 AM | Google

★★★★★ Ian Wright

Friendly, professional and approachable staff. | Read Full Review

1/19/2023 12:00:00 AM | Google

★★★★★ Lena Nel

It is sad that no one really trusts automotive repair shops, especially dealerships. You can never trust the price and it always happens that as you drive off from a repair, something else flares up. | Read Full Review

1/19/2023 12:00:00 AM | Google

★★★★★ Darby Hughes

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1/17/2023 12:00:00 AM | Google

★★★★★ Maria Gaeta

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1/11/2023 12:00:00 AM | Google

★★★★★ Paul Vaughan

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1/11/2023 12:00:00 AM | Google

★★★★★ joseph simpson (Blueuptooblaze)

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1/8/2023 12:00:00 AM | Google

★★★★★ Robert Landau

The service and care that I received during my recent visit was excellent. I've been coming here for years and I have no reason to ever look elsewhere. | Read Full Review

1/3/2023 12:00:00 AM | Google

★★★★★ Dionne Lenaghan

I made an appointment for 8:00 am to get my brakes inspected and a wheel alignment. I was quoted a three hour window for the job to be completed. I was also advised that I would receive a call once they looked at the brakes. I called at the three hour mark to get an update. Had to leave a message for Jermey the service advisor. 45 mi | Read Full Review

1/3/2023 12:00:00 AM | Google

★★★★★ CMilton Jones

No issues!! | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Netta Martain

All my services were done correctly however my car had a bad odor of motor oil And I couldn't figure out where it was coming from I sprayed the inside of my car however today I I want to go do something on my passenger side and notice that on the roof of my car are 3 hand prints covered in black smudge. I believe that's where the old | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ R G

If you are looking for efficient service for your VW, I’d go somewhere else where your time will be respected and have honest/upfront staff that take responsibility for their decision making rather than blaming it on someone else. Otherwise, come on over I guess. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Tony LeCompte

We were really satisfied with Ruth and her knowledge of the Atlas. She was didn’t make us feel pressured into buying. | Read Full Review

12/27/2022 12:00:00 AM | Google

★★★★★ Lauren Massa

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12/27/2022 12:00:00 AM | Google

★★★★★ Korey Sand

Great service. | Read Full Review

12/27/2022 12:00:00 AM | Google

★★★★★ Jossie Ferrer

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12/25/2022 12:00:00 AM | Google

★★★★★ Julie Anne Streun

Very quick & pleasant | Read Full Review

12/18/2022 12:00:00 AM | Google

★★★★★ 43wbrooks

The service was great. I really appreciated my service representative. Your prices on accessories have gotten out of hand however. | Read Full Review

12/18/2022 12:00:00 AM | Google

★★★★★ Tyler Condiff

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12/17/2022 12:00:00 AM | Google

★★★★★ Isamar Castillo Salande

Ruthie was great help along with manager Mike! Thank you! | Read Full Review

12/6/2022 12:00:00 AM | Google

★★★★★ Mitchell Butler

Amazing waiting room, and friendly staff! | Read Full Review

12/6/2022 12:00:00 AM | Google

★★★★★ Matthew Hodges

The service was great , the lady that help was great but they charged me a service fee for using a my credit card . I have never in all my year's of getting car service have I been charged extra for credit card use . This is a total made up fee because they don't want to pay credit card companies the fees. | Read Full Review

12/6/2022 12:00:00 AM | Google

★★★★★ Isaac Suniga

Jeremy was excellent with all of the work needing to be done and explaining what was happening with my vehicle. | Read Full Review

12/4/2022 12:00:00 AM | Google

★★★★★ Martina

Everyone was so pleasant and extremely helpful. They were also mindful about the fact that I was driving almost 3 hours to do business with them. It was the easiest car buying experience I’ve ever had. I would definitely do business with them in the future! | Read Full Review

12/4/2022 12:00:00 AM | Google

★★★★★ Phillip Douglas

in and out without any problems | Read Full Review

12/3/2022 12:00:00 AM | Google

★★★★★ justin martinets

Had our VW serviced here for the first time. We changed locations to this one due to horrible service at another. Upon arrival, we were greeted with exceptional attitude and optimism. The check in process was seamless. Our service rep was named Bruce. Very knowledgeable. The service techs and representative were thorough and even th | Read Full Review

12/2/2022 12:00:00 AM | Google

★★★★★ Lydia Townsend

I came for service and recall repair, and it was completed in a timely manner considering the amount of work that needed to be done. Everyone was helpful and considerate while I waited for the repair to be completed. | Read Full Review

11/30/2022 12:00:00 AM | Google

★★★★★ Shelly Bell

My name is Rachelle Bell the week before Thanksgiving my check engine light came on found out what the problem was and i called the volkswagen dealership in greenspoint and they refused to tell me if it was cover under the diesel warranty. So i called this one and Jeremy answer and took the time to see if it was covered. It was came | Read Full Review

11/30/2022 12:00:00 AM | Google

★★★★★ Michael Adrian

I brought my car in for service here and was quickly greeted by Jeremy (who is the best service advisor I've worked with across multiple brands). He listened to my concerns and confirmed he understood everything. Communication was awesome, and they got the car fixed and taken care of quickly. Will definitely be back for my service ne | Read Full Review

11/29/2022 12:00:00 AM | Google

★★★★★ Brandi Hickman

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11/28/2022 12:00:00 AM | Google

★★★★★ Alicia King

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11/24/2022 12:00:00 AM | Google

★★★★★ Ramon Vigil

Excelent service!!! | Read Full Review

11/21/2022 12:00:00 AM | Google

★★★★★ Aimie Patrick

Fast and Friendly service | Read Full Review

11/21/2022 12:00:00 AM | Google

★★★★★ Cristian Tovar

Service was phenomenal. My sales guy was fantastic. | Read Full Review

11/19/2022 12:00:00 AM | Google

★★★★★ Shelby Newton

John Parkinson was excellent to work with in order to purchase a new Atlas Cross Sport! | Read Full Review

11/19/2022 12:00:00 AM | Google

★★★★★ Maddy Fanning

Just purchased the Atlas Cross Sport and John Parkinson made the process smooth, efficient, and exciting! He goes above and beyond and is extremely knowledgeable. John cares more about building a relationship with his clients vs just closing the sale as fast as possible. He answered any and every question, never tried to upsell me on | Read Full Review

11/11/2022 12:00:00 AM | Google

★★★★★ Annie Pemberton

John Parkinson was an excellent person to work with in buying my new VW Atlas. He was very personable, knowledgeable, and efficient. And I love my new car! Thank you John! | Read Full Review

11/7/2022 12:00:00 AM | Google

★★★★★ Pedro Olavarri

Everything was very fast | Read Full Review

11/6/2022 12:00:00 AM | Google

★★★★★ Ernesto Grey

Had a service emergency due to an unexpected long trip and the service team took car of my car right away. This is what I call Customer Service! | Read Full Review

11/6/2022 12:00:00 AM | Google

★★★★★ Chad Luna

McKenzie is very helpful and my issue was fixed. | Read Full Review

10/31/2022 12:00:00 AM | Google

★★★★★ Peyton Robey

Fast and friendly service, staff is very helpful and professional. | Read Full Review

10/26/2022 12:00:00 AM | Google

★★★★★ Armando Guerra

Shout out to Artem, very responsive, professional, and knows his product. Was not pushy and transparent with pricing. Definitely ask for Artem. | Read Full Review

10/26/2022 12:00:00 AM | Google

★★★★★ D Massey

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10/26/2022 12:00:00 AM | Google

★★★★★ Norman Bricks

Everything was taken care of and everyone is friendly knowledgeable and understanding | Read Full Review

10/25/2022 12:00:00 AM | Google

★★★★★ Hector Valenzuela

The purchase process of my 2023 VW Atlas Cross Sport was easy and smooth. John Parkinson was A+ throughout the whole process. From letting us know available inventory, explaining options in all trims and even helping us with all the car settings before leaving the dealership. He has also been great at following up to make sure our | Read Full Review

10/25/2022 12:00:00 AM | Google

★★★★★ luis Feliciano

John Parkinson is the best, he is the reason we came back and bought another unit after getting a Tiguan in 2021 and getting a 2023 Taos this year, his service, attention to detail and service is the best, we will definitely recommend anyone to stop by DeMontrond and look for John Parkinson, thank you guys!!! | Read Full Review

10/20/2022 12:00:00 AM | Google

★★★★★ cassidy latta

My salesman (Derek), sales manager (Charles), and finance manager (Craig) were all amazing! | Read Full Review

10/18/2022 12:00:00 AM | Google

★★★★★ Cayla Williamson

Great experience | Read Full Review

10/17/2022 12:00:00 AM | Google

★★★★★ Ale Marty

Customer service was fantastic! We got great support and advice about the cars that we were looking at and we managed to find a car that we really love. | Read Full Review

10/16/2022 12:00:00 AM | Google

★★★★★ Jesse Meeler

Our sales consultant, Artem, is the reason for 5 stars! He is the best!!! He was patient, kind, insightful, and a big help during our purchase. He didn't push us. It felt like he knew the car would sell itself, all he had to do was be there for the assist. We had been to several dealerships and Artem had, by far, the best vibe. When | Read Full Review

10/15/2022 12:00:00 AM | Google

★★★★★ Ana Alfaro

Jeremy had always been helpful and polite. However, my last experience on 10/14/22 was not very great. I had an appointment at 10 am for an oil change, check gas sensor, 1 electronic recall. I arrived and asked how long it would take, I was told 3 to 4 hours. I waited for an hour for my husband to pick me up. 4 hours passed and they | Read Full Review

10/15/2022 12:00:00 AM | Google

★★★★★ Michelle Davis

My husband and I had a great experience at Demontrond VW of Conroe. First off, John Parkinson cares about his prospective and current clients. I had reached out back in January and he was more than willing to assist us in finding a new family vehicle, however, the stars didn’t align for us as it just wasn’t the right time. Here we ar | Read Full Review

10/12/2022 12:00:00 AM | Google

★★★★★ John Fernandez

Demontrond VW treated me like like a valued customer, and I am. From the drive up, to the service I received from (Dante), I knew I was in good hands and my vehicle would be at its top performance when I drove away. | Read Full Review

10/10/2022 12:00:00 AM | Google

★★★★★ Gwendolyn Ardion

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10/8/2022 12:00:00 AM | Google

★★★★★ Theresa Sims

Most importantly, they dealt with me with transparency and did NOT charge this ridiculous market adjustment!!! | Read Full Review

10/8/2022 12:00:00 AM | Google

★★★★★ Susan Buck

I highly recommend John Parkinson if you are looking to purchase a car. He is extremely knowledgeable about VW and is easy to work with. Being a single woman purchasing a car, I was treated with respect and John was very patient with all of my questions. I never felt pressured and he went out of his way to set up my car and explai | Read Full Review

10/7/2022 12:00:00 AM | Google

★★★★★ Johnna Stubbs

We always have a great experience with this dealership, and this trip was no exception. Our salesman Artem Dasov was awesome. He helped us pick the right vehicle and then stayed with us throughout the entire buying experience. Then he stayed late to explain all of the extras that came with our Atlas. I truly recommend this dealershi | Read Full Review

10/7/2022 12:00:00 AM | Google

★★★★★ Bogdan Mihai

Very disappointed. I recently bought a 2022 Tiguan that has big time faulty issues. At least mine. The radio display is not working, and has never worked, since the day I bought that car home. Which means that the dealership knew about it and rushed to sell me a car that had an issue and never disclosed it. A bit shameful. Now, not | Read Full Review

10/7/2022 12:00:00 AM | Google

★★★★★ Benjamin Llames

Had a great experience having my GLI coolant leak repaired. Dante did an outstanding job taking care of me! | Read Full Review

10/1/2022 12:00:00 AM | Google

★★★★★ Citlalin

If you go to DeMontrond VW of Conroe, ask for Rafi! Rafi's (Narul Rafi) help was instrumental in my decision to purchase my Atlas. He helped me find the best option that fit my credit profile. He even consulted with his boss to find an Atlas that would fit my budget. He contacted me after a couple of months that I had spoken with ano | Read Full Review

10/1/2022 12:00:00 AM | Google

★★★★★ Noe Garcia

Thank you for the great service! Especially to my boy Nurul Rafi! | Read Full Review

9/29/2022 12:00:00 AM | Google

★★★★★ Keith Crews

This time, all services performed, but service dept. forgot to return the locking lugnut key to the car. I caught it before I left the parking lot, but this could be a disaster if needing to remove a wheel. And the last time I was there, 10,000 miles ago, the tech spilled DEF fluid in the trunk. Not a big deal, but it leaves a whi | Read Full Review

9/27/2022 12:00:00 AM | Google

★★★★★ Pedro A

Awesome service fast and friendly | Read Full Review

9/23/2022 12:00:00 AM | Google

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