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West Houston Volkswagen

★★★★★(14)read reviews

17113 Katy Fwy, Houston, TX 77094

(281) 206-0402 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Mauricio Adriano
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3/26/2026 12:00:00 AM | Google
★★★★★ Chase Chow
BE CAREFUL buying from this dealership. We purchased our Tiguan from them and the process was quick and easy. We get told that we need to bring it back to get something fixed immediately after. We haven't had time so we brought it back a couple months later. Turns out the SOS console isn't working correctly and they'll need to compl | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ abdul qudus
Purchased my first vehicle here with agent Fabian, he was a great help! Very helpful! | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ NathanMilne
I went to this location to check out the ID Buzz Electric van. I was met at the door by a dedicated sales person. I say dedicated because he was dedicated to the video call he was having. How can I assist you? I'm interested in seeing the VW Buzz electric van. Ok the ones inside are open. Phone call continues and I go in and spen | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Kasim Ayad
I would like to give a special thanks to Kiki Woods for her outstanding professionalism and exceptional service at Honda. Honestly, if it wasn’t for her efforts, I would have never considered buying from Honda. She completely changed my perspective on the Honda CR-V and made me see the vehicle in a totally different way. Her knowle | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Debbie Newby
We were on our way to a granddaughter's wedding when our 2013 VW Beetle TDI started "acting up". Drove 60+ miles further to get there, thinking we were going to the place that could help us. OH NO!!! They do NOT work on anything 10+ years older!!! I was soooo upset!!! | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Amanda Navarro
My experience at West Houston Volkswagen was amazing! I made an online request and within 5min Stacy called me back. She was so pleasant and made me feel comfortable, I was pleasure not dealing with sales pressure, it was truly a relief. I came into the dealership and Stacy had a customer (i popped up) she said she would have Assa | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ fuad akgun
We bought a brand new Volkswagen Tiguan from West Houston VW just 2 months ago, and drove only 2000 miles. There is already a very loud trim noise coming from the rear of the vehicle, which is extremely disappointing for a brand new car. When we contacted the service department to have it checked, we were told they no longer provide | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Philip Williams
I absolutely love their service but what most stood out to me was Alyssa!!! She works in the service department!! When I tell you amazing….. I mean just that!! Her knowledge was one thing but just she made me feel like we were best friends when my car service was completed! Just very personable! It was another lady that sits next to | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ J. Houston
The salesman seemed annoyed with my questions. I thought I was allowed to ask questions! ?? | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Nicole C.
Looked at a used Tiguan, and the windshield was very distorted. It gave me a headache just looking at it. They should have replaced before selling it. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Justine Manaloto
Purchasing my 2026 Atlas Cross Sport from West Houston Volkswagen was such a positive experience, and a huge part of that was our sales advisor, Riadh. From the very beginning he made the entire process feel easy, transparent, and genuinely enjoyable. What stood out the most to me was how much he cares about the customer experience | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Jay Smith
We had an amazing experience buying our 2026 VW Atlas Cross Sport at West Houston VW thanks to our sales rep, Riadh. From start to finish, he made the entire process incredibly smooth and stress-free. My wife and I were impressed by how fast and easy everything was — honestly the easiest and quickest car buying experience I’ve ever h | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Krystle Shepelenko
This is the SLOWEST service department I have ever visited. A scheduled Oil change (arriving at 9:30am) took 3 hours! My next appointment for a diagnosis of engine light took 3.5 hours. Now an item in my dash screen to be repaired took 4.5 hours. PLAN to be here all day. No updates unless asked. Must be employing 1 mechanic for 10 | Read Full Review
3/4/2026 12:00:00 AM | Google

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