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Gossett Volkswagen

★★★★★(28)read reviews

1875 Covington Pike, Memphis, TN 38128

(901) 251-0150 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ DeeAnna Redmond
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12/7/2025 12:00:00 AM | Google
★★★★★ Tammy Jones
Went in expecting to purchase a Jetta but Johnathan Burke showed us the one he had just purchased for himself (Tiguan) and we were sold. I really enjoyed the buying experience, I have to say every single person treated us like family and felt like friends. Johnathan the sales person is like a warm hug, very kind and forth coming! | Read Full Review
12/7/2025 12:00:00 AM | Google
★★★★★ Ladarious Davis
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11/30/2025 12:00:00 AM | Google
★★★★★ Ying Cao
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11/30/2025 12:00:00 AM | Google
★★★★★ Lena
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11/30/2025 12:00:00 AM | Google
★★★★★ Kevin Hardin
???????? | Read Full Review
11/30/2025 12:00:00 AM | Google
★★★★★ Marlena Vega
Professional, pleasant | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Dewar Grewar
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11/28/2025 12:00:00 AM | Google
★★★★★ marcus johnson
Customer service was ok. It took over a month to get my to get my car back ??. No loaner was giving. I was inconvenienced to say the least. Glad that it is finally done. | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Brian Horowitz
Great experience from start to finish. They were very open to negotiations and we were able to come to an equitable agreement on a vehicle that my wife loves! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Jeana
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11/23/2025 12:00:00 AM | Google
★★★★★ Jeana Cartwright
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11/23/2025 12:00:00 AM | Google
★★★★★ Harold Leake
It's was cool while I waited on my oil change.I got to share lunch with the Volkswagen team...never happened before .. | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ David Polk
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11/19/2025 12:00:00 AM | Google
★★★★★ Jessica Richardson
Great, friendly and efficient! Always my preferred vw service | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Noah Collins
The service department here has to be the slowest I’ve ever been to. The sales staff was phenomenal when we bought our car, but we brought it in for simple scheduled maintenance; tire rotation and oil change, and we sat for 3 and a half hours. It takes maybe 30 minutes to do an oil change. I’ll be doing my own oil changes once again | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Anthony Stevenson
Called service department to make appointment for a part for my 2025 atlas the part was the engine cover that did not come on the car at sell .I was told by the service department that the part was in the appointment was set .when I got there is told they ran out of the part I drove 30 mile to be told they ran out very disappointed | Read Full Review
11/17/2025 12:00:00 AM | Google
★★★★★ Theresa Williams
Excellent customer service and they get you and and out is a reasonable amount of time. | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Keith Brown
Don't buy any Volkswagens. You will be stuck with zero help when the issue is clearly defective manufacturing. I've bought 2020 and 2024 Volkswagens brand new and they amazingly had sporadic issues that never got addressed until after the warranty was up. Additionally I can't get any response for ownership or Volkswagen of America | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Gilbert Garcia
the service team at Gossett VW was great , a special shout out to Cornelius for making everything go smoothly and for getting taken care of in a timely manor. | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ Anthony Blevins
I went in to get my tire changed. My rim ended up getting bent and scratched. I’ve been trying to get a call back for a week and have not heard anything. Over $300 for a new tire, and I got a bent/ scratched rim with it. | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ alphonzo greer
Not the best service fir me | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Mark Busse
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11/7/2025 12:00:00 AM | Google
★★★★★ Leiser Webb
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10/24/2025 12:00:00 AM | Google
★★★★★ Laura Warrior
Bought a car mini coup. thank you, Johnathan, a very good salesperson. | Read Full Review
10/16/2025 12:00:00 AM | Google
★★★★★ Jakale Love
The location on Winchester was ok the salesman Lee Crumb was very nice the sales manger at the location Wasn't!!! But not once did they tell me there was another location that had exactly what I was looking for ended finding on google myself. Walked on the Covington pike lot and Bill was outside and got me exactly what I wanted on th | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ David McDonnell
Overall, I’m quite satisfied and will definitely be back. The MPVI presentation was excellent, and the after-service delivery was outstanding. My only negative feedback is regarding the vehicle intake process. The advisor informed me there would be a two-hour wait time, which I agreed to since I didn’t have an appointment, and she a | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ Larhonda Wilson
Not satisfied with the service I received at all, I will Not recommend the company to NO one I know. This is how my vehicle was returned to me. | Read Full Review
10/13/2025 12:00:00 AM | Google

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