Return to complete listing of VW Service Departments

Gossett Volkswagen of Germantown

★★★★★(147)read reviews

7420 Winchester Rd, Memphis, TN 38125

(901) 251-0193 Ask About Our Service Specials!

Schedule Service

Service Offers

Map & Directions

Submit

Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ shulondra stokes
| Read Full Review
9/7/2026 12:00:00 AM | Google
★★★★★ Carlos “El Hijo de Málaga” Rivera
Good service department. Matt G. was very helpful along with Davis. Even though they were backed up with vehicles they took care of mine and kept me updated throughout the day. I wished I'd been aware of this so I could have rescheduled for another date. Kudos to Arthur B., he sold me my vehicle and took the time to explain some o | Read Full Review
9/7/2026 12:00:00 AM | Google
★★★★★ Billie Bowles
| Read Full Review
9/6/2026 12:00:00 AM | Google
★★★★★ L Coley
Always good service. | Read Full Review
9/6/2026 12:00:00 AM | Google
★★★★★ Josh
The entire purchase experience here was top notch from start to finish. | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ Tonya Wagner
They listened, addressed concerns, was polite, fast & sent an Uber to get me when car was done. | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ Jessica Spight
Great customer service!! The service rep explained everything they were doing from start to finish. Even when they found an issue he came back and updated me on everything. This was my first time going to the germantown location and I was pleased with everything. | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ Christopher Morrow
I bought a pre owned vehicle and they gave me two keys, one worked, but the other one didn't and had no batteries and wasn't even programmed for the car, so I had to pay $200 to a locksmith for them to program it and put batteries in it. The dealership refused to rectify the problem, I just don't understand why they would give me a “ | Read Full Review
8/23/2026 12:00:00 AM | Google
★★★★★ Freddie White
Hasn't disappointed yet | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Jessie Phipps
We to service department for support with my vehicle. Customer was horrible. Service writers act like they really don't like their jobs. | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ David Solecki
| Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ T O
Great customer service all around. Worked with Arthur to achieve a very good deal. He was polite and answered all questions. Would definitely use them again to purchase another car! | Read Full Review
8/16/2026 12:00:00 AM | Google
★★★★★ Dee Strong
The staff at Germantown Volkswagen was very cooperative and made my car buying experience as stress free as possible. I love my 2026 Jetta. Thanks Gossett Germantown | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ jenny hurley
Service center is full of a bunch of people who do not want to listen to you or actually know anything themselves lol. Had to cause a fuss to get an easy answer from who seemed to finally be the manager. Don't recommend, I will most likely be trading in because of how annoying this place is. | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ brenda hinton
10 out of 10 | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Treneika Cannon
Bill was GREAT!! No complaints at all. Thanks to everyone involved for making my NEW purchase a very pleasant experience. I had a been in a pinch the entire process for time due to my work schedule. Bill and Russell helped me get all the paperwork completed before work(I think Bill may have come to work early to help me out). I real | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Valerie G Turner
Service is always good. I did not have an appointment but they were able to work me in for diagnostics and to get my vehicle fixed. | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ cheryle harper
I have had positive and professional experiences at Gossett Volkswagen Germantown absolutely love the staff. | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Cassandra Greene
Everything went well I dropped my vehicle off and went to work when I returned it was ready. I really appreciate you guys for everything you do. | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Tom Basehart
Came in without an appointment and Jennifer saw to my problem immediately. I hope I got her name correct. I ran bond trading desks all over this country. I know a great employee when I see one. She always gets the service done in as little time as possible. I'm sure she runs that service department with care. DON'T ever loose her. | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Thomas Davis, MD
| Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Paula Rushing Davis
Always, good customer service and friendly atmosphere. We have 4 VW autos and Jennifer has always had accurate, insightful advice. She and her co-workers are 5 stars for the service department and the Germantown dealership. | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Country Boy
Don't go! Once you you in the road, you stuck with it. Don't nobody answer the phone. Wish I could take this damn one star down! Immediately take it down. | Read Full Review
7/11/2026 12:00:00 AM | Google
★★★★★ Mike Davenport
The TEAM at Gossett Volkswagen always take such good care of me. They make it absolutely clear what to expect and then they deliver on those promises. | Read Full Review
7/9/2026 12:00:00 AM | Google
★★★★★ Mildred Anthony
it was amazing and I am ready to buy the 2026 for my 50th birthday | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ Debbie Jackson
Great service, quick and timely. I only needed an oil change and wiper blades. Plan to schedule that service soon. The appointment scheduling process was done in immediately. Thanks and keep up the good work. | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ Joel Clarke
| Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Geanette Marchain
Great customer service | Read Full Review
7/5/2026 12:00:00 AM | Google
★★★★★ Marilynn h
Great customer service, professional courteous timely. Mhh | Read Full Review
7/3/2026 12:00:00 AM | Google
★★★★★ Jeffery Geraci
Had a problem with a tire. I was able to get in very quickly. Service handled promptly and within the warranty. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Reap
Excellent service Drew and Ralph are the best people at the store!! | Read Full Review
7/1/2026 12:00:00 AM | Google
★★★★★ Connie Whitaker
| Read Full Review
6/29/2026 12:00:00 AM | Google
★★★★★ Charnisha Cousin
I am extremely disappointed with my recent service experience involving my 2021 Volkswagen Atlas Cross Sport. On June 6, 2026, I brought my vehicle to the dealership for what should have been a routine battery replacement. The hood release system was fully functional when the vehicle was dropped off for service. During the repair, t | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Monet Marshall-Smith
Wonderful team of salesmen. Great customer service and very accommodating. | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ Tenn Kids
This dealership plays entirely too many games. I'm surprised I don't see more reports. Are dropping my vehicle off for an oil change they make recommended repairs. Or say they say everything is great. You can have a pristine report on the first report, hut will verbally say things not in the report. In my case, they said I will need | Read Full Review
6/13/2026 12:00:00 AM | Google
★★★★★ Michelle Tracy
I absolutely love this team and this store! From start to finish, my experience at Gossett Volkswagen was exceptional. A special thank you to Jennifer in the Service Department for always being professional, knowledgeable, and genuinely caring. She goes above and beyond to make sure everything is handled smoothly and keeps customers | Read Full Review
6/8/2026 12:00:00 AM | Google
★★★★★ Rebeca Balderas
I had an AMAZING experience at Gossett Volkswagen Covington pike, in Memphis. Jason and Chase were both incredibly helpful throughout the entire process. I was having an intermittent issue with my windshield wipers activating randomly on my 2024 Tiguan, and even though the issue was difficult to reproduce at first, they took my conce | Read Full Review
5/23/2026 12:00:00 AM | Google
★★★★★ Darlene Pickett
Jennifer checked me in early in the morning 7am. Jennifer is knowledgable about my vehicle. She listened to my multiple concerns to make sure everything is done. Jennifer kept her promise when my car will be ready and she kept me informed along the way to when my car was completed. Jennifer is amazing shes the backbone to auto se | Read Full Review
5/10/2026 12:00:00 AM | Google
★★★★★ Melissa R
We’re thrilled to have a new Atlas from Gossett. We worked with Arthur and highly recommend him. He was so patient with us as we asked plenty of questions and wanted to see various trim levels/etc. He was easy to reach and quick to respond. He and the sales team helped us find the color & trim we wanted with all the extras (and then | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ Chris Cooper
| Read Full Review
4/28/2026 12:00:00 AM | Google
★★★★★ Meridyth Benthal
| Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Alberta Patterson
| Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Ammishaddai Ogyiri
Great experience at Gossett Volkswagen in Germantown. The staff were friendly and professional, and Russell was especially helpful, he made everything easy and stress-free. Highly recommend. | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Monica Lanos
Stopped by because the light came on in the car about low tire pressure and everyone was so attentive to my needs. Job Well Done | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Laura Beard
Always a pleasant experience. We have 2 VW Tiquans and change our oil every 5K miles. This service department is exceptional. Great customer service. Shout out to Jennifer, Drew and Dwayne. And prices are competitive. | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Lucille Jones
| Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Ricky Pipkin
Awesome experience . 10/10 recommend for service and sales | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Tarberanna Gaines
| Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ BYEONGHWAN KANG
| Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Jeffery Willis
Great place to buy a car Patrick the salesman’s is the man, thx | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Moto Gang901
Patrick the salesman made it to easy definitely a place to buy a car! | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ michael clark
Possibly the easiest purchase experience ever. I looked online, they helped me out, I was in my car the next day! | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Yvette Greene
Great customer service | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ kendrick parnell
| Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ lesley Reynolds
| Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ Corry Nettles
| Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Kimberly Holmes
Professional and Awesome service!!! | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Jessica Mitchell
| Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Joseph Francis
| Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Tiffany Johnson
Great people, great service! | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ Rokayia Moody
Charles and Josh was a very big help there services was amazing | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ Veronica Moore
| Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Whitney Early
Jennifer and her team took care of my warranty needs for my vehicle. It took a while for them to get to my vehicle but once they started they gl t it done! | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Wossie Wossie
My name is Larisha Bryant my salesman’s was Wesley . He definitely made sure I had everything I needed with the perfect car . I give him a 10/10 . Thanks for the Kia k4 2026 | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ C Danyell Jones
VW-Germantown is the best. Since day one their staff has always been the friendliest. I have purchased 2 VW from this same location and service is always great! From check-in with Jennifer to check-out you will get great customer service! | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Tundrea Lyons-Brock
They did what they said they would do, with no hidden fees. Everything was very transparent. I was afraid they would try to take advantage of me being their for an oil change without my husband being present, but it was a very painless process. Just let them know what you want done and don't be afraid to say No to things you don't wa | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Tundrea Lyons-Brock
The did what they said they would do, with no hidden fees. Everything was very transparent. I was afraid they would try to take advantage of me being their for an oil change without my husband being present, but it was a very painless process. Just let them know what you want done and don't be afraid to say No to things you don't wan | Read Full Review
1/24/2026 12:00:00 AM | Google
★★★★★ Dania Allan
Zack was hands down best sales associate Kia has! I called 3 other dealerships ready to make a purchase with no follow up calls! Zack was following up, gave me a deal! Hand hand delivered my mom’s car! Him and his team were fantastic and quick! ASK FOR ZACK! I plan on buying a second car with him soon! | Read Full Review
1/24/2026 12:00:00 AM | Google
★★★★★ james wiggins
Great | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ Jalexia Banks
Fantastic experience! Chris Jackson went above and beyond to make sure I found the right car at the right price. Very friendly, patient, and professional. I truly appreciate the help and highly recommend this dealership. | Read Full Review
1/21/2026 12:00:00 AM | Google
★★★★★ Samuel Smith
The service was friendly and professional. Plus they worked the service to fit my schedule. | Read Full Review
1/21/2026 12:00:00 AM | Google
★★★★★ Alfred Jones
| Read Full Review
1/17/2026 12:00:00 AM | Google
★★★★★ Terry Jones
I’m disappointed apparently about the service department not good customer service. I purchased 5 Volkswagen. And it’s was never like this. | Read Full Review
1/16/2026 12:00:00 AM | Google
★★★★★ Tatyana Brasswell
I set an appointment for maintenance on the vehicle, the staff was extremely helpful and respectful. They offered me a nice place to sit while I waited on the service. While waiting on the service Drew updated me on problems they found with the vehicle, told me what was covered under warranty and what my out of pocket cost would be. | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ Corlis Mitchell
Courteous, fast & reliable! | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ Starmeshia Lewis
| Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ Jamie White
Great experience. Highly recommended. We had a tire serviced and our warranty covered everything! | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ Lance Dandridge
Fast, friendly service! | Read Full Review
1/5/2026 12:00:00 AM | Google
★★★★★ Teflon
The best service advisor | Read Full Review
12/31/2025 12:00:00 AM | Google
★★★★★ Erma Hayslett
Best service ever from Gossett Volkswagen on Winchester! They gave updates on my car, explained the problem and what to happen to repair the problem. | Read Full Review
12/31/2025 12:00:00 AM | Google
★★★★★ Erma Hayslett
| Read Full Review
12/31/2025 12:00:00 AM | Google
★★★★★ katie prange
I had a great experience buying a car at Gossett Kia! Request to work with Craig! | Read Full Review
12/29/2025 12:00:00 AM | Google
★★★★★ Becky Donaldson
Jennifer is the best service rep in the industry! She is polite, friendly and very knowledgeable! She has become a friend vs an employee. I also dealt with Jason in sales and he was great to work with too. | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Demond Morris
It was the best experience I ever had!!! Mr Deondre put me in the game. Like he say, we never give bad news, only good news. | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Falisatee M
Best car shopping experience ever and super nice people! Thanks again | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ kevin buggs
?I brought my vehicle in to address an issue where the radio consistently disconnects from Android Auto and Apple CarPlay. Although the service department performed a hard reset, the problem persists. Service department stated without a fault code there's nothing they can do. I expected more from service for an 30k plus vehicle | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Lisa Richardson
| Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Alan Silva
Great staff, so glad I got my truck serviced, will come back for sure. | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Tay Hall
Wesley DESERVES A PROMOTION VERY AMAZING PERSON INSIDE AND OUT. Forever grateful for all his help | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Porshia Ross
| Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Calvin Brooks
Jennifer the service advisor was great. | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Joy Kinsey
| Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ Richera Jackson
Everyone was friendly and attentive! | Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ Marco Mangum
Volkswagen is a very good company. They have a lot of different vehicles that will meet the needs of everyone. I got my 2026 Volkswagen Atlas SE from Volkswagen Germantown and they were very customer service oriented. They showed me all the Atlas’s that I was interested in and the Atlas that I have meets all the needs of my travels. | Read Full Review
12/8/2025 12:00:00 AM | Google
★★★★★ Crystal Mathis
I had a great experience Mr. Deondre Curtis provided excellent customer service and was very helpful and friendly. Thanks for my 2026 KIA Sport I love it…. | Read Full Review
12/7/2025 12:00:00 AM | Google
★★★★★ lannette moore
| Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Subba Rayudu Kumpatla
| Read Full Review
11/30/2025 12:00:00 AM | Google
★★★★★ Serita S Covington
The service department opens at 7:00am. I arrived at 6:55am. A line formed outside of the gate. At 7:00am, the manager came out and began opening the gates. Being the first at the door, I stood as he unlocked it. At 7:08, he still had not began receiving customers. I asked could I leave my key as I had pre-arranged transportation to | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Elaine Robison
They took very good care of me and my car | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Myosha Brooks
| Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Erma Hayslett
Good updates on my car. | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ Davitress Richardson
| Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Samuel Smith
| Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Jessica Dunigan
Great customer service Arthur Boyd is a very good sales consultant. Danielle Jones was a very good finance manager they both did a great job with helping me with my new car. | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Nakiya
Visiting was an incredible and memorable experience! I was in dire need of a new car, and going to Gossett was the best and most beneficial choice i’ve made in my 18 years of life! I would like to express my sincere gratitude and appreciation to Wesley for all of his assistance, guidance, and support throughout the entire process of | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Brenda Rutledge
Gossett Volkswagen Germantown was great!.... The employees very professional and cared about their customers... They take time to do things right..homey environment..I recommend anyone to take their vehicle to Gossett Volkswagen Germantown... Thank you. | Read Full Review
11/15/2025 12:00:00 AM | Google
★★★★★ James Heath
The service dept. Is fast, friendly. I have been using this location for a few years an the staff has always been very professional. | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Sikivu Heags
| Read Full Review
11/7/2025 12:00:00 AM | Google
★★★★★ Joshua Hankins
Where to begin... I went through the purchase (signing paperwork etc.) with the salesmen and at one point I stated "I don't even know how much the car is I am buying." I was told we would get there soon. We never got there. Then the guy doing the financing/upselling of warranties came and got me. He made me feel like I was poor and | Read Full Review
11/7/2025 12:00:00 AM | Google
★★★★★ CapriceTwosweet
| Read Full Review
10/31/2025 12:00:00 AM | Google
★★★★★ Cortez Lane
It's always an honor and pleasure to come get my vehicle service at Gossett Volkswagen. The professionalism is truly inspeccable. Aaron Linton ,is always considerate and helpful and staff are always respectful and helpful. Tyler Leake, is an amazing young man that's very polite, considerate, and professional. I recommend this locatio | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Kitia Guy
| Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Sheri Frazier
| Read Full Review
10/22/2025 12:00:00 AM | Google
★★★★★ Sharonda Campbell
A smooth process, no more than 1 1/2 hours. | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Shana Pierce
Jennifer went out of her way to help with a warranty repair. I appreciate both she and the mechanic for getting me fixed up! | Read Full Review
10/20/2025 12:00:00 AM | Google
★★★★★ Cory Barrett
| Read Full Review
10/20/2025 12:00:00 AM | Google
★★★★★ Shana Pierce
Jennifer went out of her way to help with a warranty repair. I appreciate both her and the mechanic for getting me fixed up! | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ William Fransioli
| Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ ryan dungy
Really great experience with the service department. Set up my appointment and dropped it off a few weeks later. Received a prompt update after diagnostics including cost and estimated time to complete. One more phone call about 3 hours after I dropped off to let me know it was all wrapped up. Jennifer and the young man at the servic | Read Full Review
10/16/2025 12:00:00 AM | Google
★★★★★ Matt Cohen
Do not ever use their service department. They will rip you off. Jennifer is awful. They ran a diagnosis on the car and said it was fine. A week later the same check engine light came on and they are wanting us to pay for another diagnosis. DO NOT USE them unless you want to be overcharged for no work. | Read Full Review
10/14/2025 12:00:00 AM | Google
★★★★★ Charles Hockett
| Read Full Review
10/10/2025 12:00:00 AM | Google
★★★★★ Kai Robinson
Owning a VW they made me feel right at home!! | Read Full Review
10/10/2025 12:00:00 AM | Google
★★★★★ Brenda Barnes
Awesome job, Thanks for all you do | Read Full Review
10/9/2025 12:00:00 AM | Google
★★★★★ Paula Thomas-Newsom
The service was excellent! | Read Full Review
10/7/2025 12:00:00 AM | Google
★★★★★ Venaze Jiles
| Read Full Review
10/6/2025 12:00:00 AM | Google
★★★★★ Joe Warren
The staff was super nice and helpful, we would recommend them to others that are in need of a new vehicle. Willie Warren | Read Full Review
10/5/2025 12:00:00 AM | Google
★★★★★ Joe
| Read Full Review
10/5/2025 12:00:00 AM | Google
★★★★★ Kristy Goolsby
Lekendra made this buying process so smooth and easy. I told her what i wanted out the process and she made it happened plus more. She’s definitely an asset to Gosset team. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Candy S
| Read Full Review
9/30/2025 12:00:00 AM | Google
★★★★★ C Danyell Jones
VW-Germantown is the best. Since day one their staff has always been the friendliest. Keep you aware of your service. | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Harley Nelson
We had the absolute best customer service with Russell! He made the car buying experience so easy for us and he was very kind. I highly recommend! | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Baseem Ibrahim
| Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ april burch
Loved the experience | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Baseem Ibrahim
| Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Steven Mayhorn
This dealership has made feel like I am a member of their team/family. I am not rushed when it comes to purchasing a car, my questions are answered, provided me with the best price, and respond immediately to my concerns. For example, I am going in Saturday, Sept. 5th for an oil change for the to my GTI and will be asking why is t | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Mikos Vaughn
Lee Crumb is the greatest salesman! | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Joi Howard
Had a great, quick maintenance appointment at Gossett VW Germantown. Jennifer was very helpful at check in. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Jerry Thompson
| Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Karl Orellana
We found dealing with Lee Crump to be a real pleasure. He is knowledgeable of his product and customer service oriented. Most importantly, we found Lee to be an honest person with a high level of integrity each time we have dealt with him. We highly recommend Lee to our family and friends if they are in need of an automobile. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Lina Nelson
When I visit this location for service on my 2013 VW Jetta, I always feel welcomed usually by Jennifer or Drew. They are patient with me and take the time to explain things to me. I appreciate their positive attitudes. -Lina Nelson | Read Full Review
9/18/2025 12:00:00 AM | Google
★★★★★ William Haecker
Service was completed on the same day, so far the Jetta is doing fine. Gossett was very informative about the procedure and following up. | Read Full Review
9/18/2025 12:00:00 AM | Google
★★★★★ Carlos Steward
Great service | Read Full Review
9/18/2025 12:00:00 AM | Google
★★★★★ mamota74
Speed services and nice people Everything is easy | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ W H
Always a great experience every time I go to GVG. | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Amanda lofton
I was approved on every car/suv ????? | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Janice Hall
| Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Monique McGowan
Great customer service, helpful and always get me together | Read Full Review
9/11/2025 12:00:00 AM | Google

of 7