Return to complete listing of VW Service Departments

Stokes Volkswagen

★★★★★(65)read reviews

3491 Ashley Phosphate Rd, North Charleston, SC 29418

(843) 804-4604 Ask About Our Service Specials!

Schedule Service

Service Offers

View

$25 Off Genuine VW Brake Pad and Rotor Replacement¹¹Click Here for Details
View

$8 Off Front Wiper Blade Replacement³Click Here for Details
View

$20 Off Genuine Volkswagen Battery¹³Click Here for Details
View

$119.95 Oil and Filter Service¹Click Here for Details
View

No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter²³Click Here for Details
View

$25 Off Tire Rotation with Brake Inspection⁹Click Here for Details
View

Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
View

Volkswagen Tire Store Price Match Guarantee Click Here for Details
View

VW Service Credit Card Click for details
View

Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
View

Enjoy SiriusXM in your vehicle!Click for Details

Map & Directions

Submit

Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Sirra Green
I went to Stokes to get a car and the salesman whose name was Tony at the North Charleston South Carolina store was wonderful he went over and beyond and when I left with my new car, I was very satisfied thank you so much Tony in North Charleston, South Carolina. | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ T. Cooke
I just bought a new car from VW and Andy Dubose sold it to me. Come see him for your next car. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Janie Smith
Terrible experience with the service department. I had an appointment for a recall. When I arrived they said it would be 72 hours before they could get to my vehicle. After leaving it for 2 days I asked about picking it up and coming back when it was my turn or close to it. I was told I would lose my place in line. Terrible co | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Brooklynn Ohl
Tony did amazing and was very helpful! | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Jodi Bogue
If I could give 0 stars I would this place is typical of sketchy dealerships! | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Angel Wilborn
We worked with Tony Roark and had an amazing experience! We were torn between which trim to get. Tony didn’t rush us or try to persuade us one way or another. He was very patient and kind. Overall a very smooth experience, and would definitely do business with them again. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ lizze bizzy
Andy is the very best top notch car salesman. I went in just to check things out and he made sure I left with a vehicle that suited me just right. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ jonfit04
Absolutely amazing service department. After another company botched an oil change resulting in a large oil leak. I came to this dealership in a stressed state. I did not have an appointment but was greeted warmly, given an accurate wait time, and kept abreast of my vehicles progress during its inspection and service. I was extr | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ deirdre raggo
I had the best experience with Chuck!! He made the buying process so easy, he was very trustworthy and honest. He was very knowledgeable about the cars and gave me great advice. Being a woman and going to car dealerships are often a scary experience but Chuck made it extremely easy!! | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ JoyceMarie Turner
HORRIBLE experience with the service center, after purchasing a vehicle here. I WOULD NEVER recommend this place. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Mena Shokry
Wonderful people, straightforward and honest. I just drove all the way from Texas to get a car from them, and I am so happy I did so. They were honest from beginning to end and were very straightforward. Thank you Laura, Charlotte and Blane. | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Stanley Provost
Friendly, courteous, not too pushy. Andy rocks! | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Virginia Maiurano
I had a great experience at Stokes VW. Laura and Lorenzo, the sales managers, were incredibly understanding of my situation and went above and beyond to help me find the perfect car. They made the entire process smooth, simple, and stress-free. Chuck, my salesperson, was welcoming and made sure I understood every step along the way. | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ April Smith
Laura who is the general sales manager was WONDERFUL! She was so kind and understanding of our situation. And worked tirelessly to get us the best deal possible. I recommend working with Stokes VW as long as she is there. Thank you so much, Laura!! | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Mike
Great service to go along with a great deal ! Thank you | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Ryan Pellegrino
Laura and Andy took excellent care of me. Got all my paper work handled before I showed up and was smooth sailing. | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Theresa de Souza
October 3, 2024 I am highly disappointed: I have been having my car serviced since 2016 by VW Dealership, on Ashley Phosphate Rd. in North Charleston. They always did an admirable job. This last year in March 2024 I took my car in for an oil change and overall check. They supposedly did the oil change, changed my air filter out | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Casey Scott
My boyfriend and I recently had the pleasure of working with JT while leasing a new car. We can't say enough about the great experience we had. He took the time to understand our needs/preferences and patiently guided us through the options without any pressure. He is incredibly knowledgeable about the vehicles and explained all the | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Matthew
| Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Debra Miller
They find what you need and are great to work with! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ OOFELMESON
| Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Drew Gann
Tony was a real pleasure to work with. He purchased our car and we really appreciate it! It was an easy process. Highly recommend if you are considering selling your vehicle. | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Charley Sullivan
| Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ David P
Buying a new vehicle from Stokes is the unpleasant gift that keeps on giving. After their failure to properly file the registration paperwork causing the car to be undriveable for a month after the temporary tag expired, now one year later I am unable to remove a flat tire because they didn’t give me the wheel lock. | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ MiataPower96
We stopped in and test drove a GTI, and Chuck was our salesman. What a great guy! He was very helpful and knowledgeable, and he also wasn’t pushy or pressuring us in any way to purchase a vehicle we didn’t want. He took great care of us. Highly recommend asking for Chuck if you stop in! | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Kirsten Miller
Not only have I known many people who have had a great sales experience with the team at Stokes Volkswagen. They managed to step it up today by saving me when I had a tire blowout on the side of the road on a very hot day. | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Elizabeth Nelson
We had a difficult car repair recently, and Mike in the service department was attentive and communicative. He was patient and kind even when we felt frustrated. He was consistently available to answer my questions and got us back on the road as swiftly as he could. I appreciated the experience and will continue to be a Stokes custom | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Summer VanErp
This review is for the service department. I had my 19 Jetta serviced at a different VW dealership in Feb 2024 for an oil change. They said it should last one year or 10k miles. That was at 61,700 miles then at 68,200 miles my oil light came on, said to check oil level. So I did. It was exceptionally low. So I put one quart of oil i | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Heather Tackett
Charlotte and Laura have been amazing. I'm in the early stages and not quite ready. I have options and they understand that. However, they have been more than happy to equip me with all the necessary information I need to make a confident decision. The candor and transparency they have shown me garners trust. They listened to underst | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Robyn Sutton
My husband and I traded in 2021/purchased 2024 Atlas and had the best experience with Jhoan Monsalve! He is personable, helpful, demonstrated latest tech and features and fun to work with! Thanks so much, Jhoan and Stokes VW! | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Jan Hirsch
| Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Devany Beckett
I dealt with Tony Roark and he made the entire process seamless great honest guy to deal with and has a great attitude today recommended giving tony a shout for your automotive needs | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Charles Wilson
I have been going to Stokes VW for over 5 years now for all my service needs as well as purchasing 4 new vehicle's. I have always been extremely happy with all areas from service to sales. This service experience was no exception. Mike in the service department got me in quick, the car was fixed correctly, returned in perfect conditi | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Robyn Ryan
Charlotte was wonderful! Thank you so much for a smooth transaction! | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Charlotte Tackett
| Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Loay El Chami
La peor garantía del mundo, tengo 45 días esperando que el concesionario sea capaz de darme un vehículo mientras revisan mi Tiguan que con apenas 3.000 millas prendió el check engine. | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Jessie Murph
We had a vehicle to this location vehicle was there a couple hours they said they perform tire rotation, oil change, and servicing of the vehicle. All tires were in the same location never rotated oil wasn’t change as they said it was I would not prefer this location service mechanics lied about little things so imagine what else wou | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Dale Grant
I have to give a huge shoutout to Tony for going above and beyond in helping me with selling my late father’s car. He was professional, knowledgeable and compassionate during a difficult time for me. Definitely an asset to Stokes Volkswagen. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Astrid Steinhilber
Excellent service - great experience. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Easha Patel
It was my first time buying vw at the stokes vw. Customer service was outstanding. Specially ANDY he was the guy who worked hard behind us with so much patience . He answered each n every query and explained all the features of the car. I would really recommend to do buisness with Andy Dubose. Thank you so much for all the help. | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Jessica Stephens
I just bought my Atlas last night and has such a great experience. The actual process of buying a car is exciting, but can also be filled with a lot of stress and pressure. I worked with Joel Crawford and he made the experience absolutely great! He is extremely knowledgeable and bared with my excessive indecisiveness. I didn't fe | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Jeff Davis
I would AVOID bringing your car for service here if you have options. IT is IMPOSSIBLE to get through to the service department, they've had my car for over 5 days and they will not even pick up the phone when I call for an update, have called multiple times per day for several days. | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ patel parita
Me and my husband went to buy a new car for ourselves, Andy Dubose helped us get the best deal possible! | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Michael Potts
Recently purchased a new vehicle from Marcos Oliveros incredibly professional and very helpful | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Lee Blakely
Andy was fantastic to work with! He explained everything to me so I could understand!!! Highly recommend! | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Jose Flores
First of all, I’m active duty military and wanted to put this information. I went in for a routine oil change on my vehicle to Stokes Volkswagen. I get a call from a technician at the dealership informing me that the oil pan plug on my vehicle is stripped and is leaking oil. Stokes Volkswagen another dealership out of state were the | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Toney Jackson
| Read Full Review
7/1/2024 12:00:00 AM | Google
★★★★★ C Lawrence
| Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Julio Abreu
This place is amazing!! They stayed late on a Saturday night to help us buy our new car! Thank you Stokes VW | Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Angela Watson
My car buying experience was made so easy by all of the staff. Could not have asked for any better. | Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Shykeria King
Brandon was super helpful and made the process very easy! Excited for my new wheels | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Nik Salerno
Return customer - our third VW purchase from Stokes and all three with the assistance of Andy Dubose! Andy made the purchase process pleasant and simple every time. Greatly appreciate his and the staff patience and help meeting our family's car needs. | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Mary Reese Rice
| Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Susan McLaughlin
We had a fantastic experience at Stokes VW purchasing the exact car I wanted. Trade in was easy and Andy Dubose was super helpful! I would definitely recommend reaching out to him :) | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Adolfo Espino
They took 4 hours just do my my oil change. Once my car was done I was waiting 50 minutes for someone to hand me my keys and so I could pay and leave. | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Philip Johnson
Awesome experience. Signed all docs online, and they delivered the car to my office. Excellent customer service. | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ EoE
A great purchasing experience. Brandon was professional and helpful throughout the whole process. Thank you for your assistance! | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Gabe Chavarria
Andy was fantastic to work with | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Daniel Medina
| Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Lee Boswell IV
I had a great experience buying my Jetta at Stokes VW. Worked with Joel for a couple of weeks by text and he answered all my questions thoroughly. I live a few hours away so I only wanted to make the trek when I was comfortable with my options and approved for financing. I never felt pressured and got an excellent deal. Brad in finan | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Beatriz Brown
Most of process was easy and efficient. The sales person was very helpful. The only part that was painful was dealing with the Lady who handled the final numbers and payment part. She hammered us to death trying to get us to buy additional services. It was very stressful. We said no MANY times and she just kept trying. She actually a | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Christina Stanford
| Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Kathleen Singletary
They forgot to give me my old battery, and when I called they couldn't find it. | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ mickayla stegriy
Andy Dubose was extremely helpful, the entire process was quick. | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Kim Deutsch
This has been the worst car dealership experience I have ever had. My new car with less than 3,000 miles on it has had to be serviced 3x time for the same faulty battery issue. (That they claim to fix) My car has had to be towed 2x to the dealership because it won’t start at all! It was towed there on Monday and now it’s Friday and t | Read Full Review
5/10/2024 12:00:00 AM | Google

of 7