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Gerald Jones Volkswagen

★★★★★(60)read reviews

4022 Washington Road, Martinez, GA 30907

(706) 955-1496 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Michelle Frost
Omar is a very nice man, and he worked for us to be able to get my dream car | Read Full Review
9/4/2026 12:00:00 AM | Google
★★★★★ Julie Alston
We had an amazing buying experience with Omar. He was laid back and extremely knowledgeable about the Audi vehicles we were considering. It is appreciated how personable and kindly he treated us. On our first visit, we were not pressured to provide our contact info. Today we returned to run the numbers and left happy with the deal th | Read Full Review
9/1/2026 12:00:00 AM | Google
★★★★★ Gildo Colon
| Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Royce Challenger
Gigi not only provided transportation to the dealership but provided a great car buying experience. The sales process was very smooth and Gigi handled me with care and consideration. Gigi made sure my vehicle was full of gas and made my car buying experience very comfortable! Would highly recommend asking for Gigi when you visit Gera | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Ryan Bledsoe
William made the car buying process so easy he was patient didn't pressure us into anything and was very informative of everything he service was amazing and got us our family vehicle we are thankful and greatful. | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Natalia Miles
Gigi was amazing with helping me buy my new car !! I definitely recommend her! | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Elena Tittel
Great service. Sonny Tucker was very helpful! | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ christine kwak
The service here is seriously really good, coming from customer service myself. They are honest with you and they had serious deals! I got a '26 Tiguan and I LOVE IT! thank you so much Layla for making sure to get to me asap and hook me up with Ben! He was very thorough and answered all my questions. Didn't make me feel like I was n | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Mar Reed
I had a great experience purchasing my new Audi! The entire process was smooth, Omar and his team worked with me to make sure the numbers made sense and that I was comfortable with everything before moving forward. I really appreciated their patience, professionalism, and willingness to answer my questions throughout the process. Bu | Read Full Review
8/7/2026 12:00:00 AM | Google
★★★★★ Hailey Rocafuerte
I had a great experience with my recent vehicle purchase from start to finish. The entire process was enjoyable and straightforward, from working out the pricing to completing the finance process with Bryce. My salesperson Omar was knowledgeable, professional, and able to answer all of my questions without making me feel pressured. | Read Full Review
8/7/2026 12:00:00 AM | Google
★★★★★ Ricky
I just want to highlight that the service team who takes the call doesn't work properly as I have tried calling lot of times but couldn't get connect to them Every time it goes on voice mail or either way some one just picks up the call and again put us on the ivr I need to call end number of times and couldn't get through them Th | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Gloria Bennett
I just purchased a Volkswagen Atlas from Gerald Jones Volkswagen. I have purchased many cars in my lifetime; but this was the best experience. Mr. William Walker and Mrs. Victoria McPhee treated me like royalty. Mr Walker made sure I knew everything about my new vehicle. His patience and care about my needs and wants were top notch | Read Full Review
7/20/2026 12:00:00 AM | Google
★★★★★ Stephen Young
I had a Volkswagen the head a computer issue. Most of them I can code computers but due to the security protocols I'm unable to code some of the computers. So I will bring it to them to code the computers for me. David the service manager and the entire service staff are extremely nice and knowledgeable and do a great job. The parts | Read Full Review
7/14/2026 12:00:00 AM | Google
★★★★★ Coral Bark
Vehicles priced very reasonable already, yet they are willing to listen to offers. Definitely no hidden fees. Omar was the sale rep that helped me through out the process and he was quite transparent. They made mistakes here and there, delayed probably due to lack of human resources probably, but in the end, everything was done profe | Read Full Review
7/12/2026 12:00:00 AM | Google
★★★★★ Andrea Robinson
William, thank you for going above and beyond to help me get into my new vehicle today. You were extremely knowledgeable and pleasant to work with. Thank you ?? | Read Full Review
6/29/2026 12:00:00 AM | Google
★★★★★ Raimee Ansley
William Walker beat salesman!!! | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ Ashlie Ansley
William Walker was amazing! He helped us get exactly what we wanted for our daughter! He got us the best rates available!! | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ Trish Mance
The experience that I had today at Gerald Jones Volkswagen was phenomenal. Mr Walker was with me from the beginning to the end. I love my VW Tijuan. | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Jessica Puchek
This was my third purchase from Gerald Jones VW and it's always a great experience. I knew kind of what I wanted and they helped me decide and took me through the whole process swiftly. William was an excellent salesperson and everyone was so helpful from when I walked through the door until I walked out with my keys. Even then, Will | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Lashira Burley
William & Nikki was very helpfully and patience with me with the purchase of my brand new car with a an interest rate as low of 2.9%. Not only did he help me find the perfect car with enough space for me but also make sure to keep my daughter very entertained throughout the whole process. | Read Full Review
6/23/2026 12:00:00 AM | Google
★★★★★ Tim Newell
If you haven't given Geral Jones' Augusta Audi a chance, you are missing out. The entire team is unbelievable. I just purchased my fifth Audi Q5 - and my eighth overall vehicle - from them. They have taken care of me in every automotive way for over 15 years, and they have never disappointed. From the sales team to the executives, al | Read Full Review
6/21/2026 12:00:00 AM | Google
★★★★★ My Caguindagan
Ms Gigi made it possible to get us an excellent deal and her service was amazing! I recommend her a lot for those who needs to get a new car. | Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ Madison Christopher
We had an amazing experience working with Omar! He made the entire process smooth, stress-free, and answered all of our questions! Thanks to Omar, we drove away in our new Volkswagen Tiguan and couldn't be happier with our purchase. He went above and beyond to make sure we felt confident and comfortable every step of the way. If yo | Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ Kathryn Arcuri
I appreciate Sunny Tucker and the way he allowed us to browse without pressure. He is by far the best salesman I have worked with at Gerald Jones. I will be sending others that way. | Read Full Review
6/18/2026 12:00:00 AM | Google
★★★★★ Tiffany Jones
I can’t say enough good things about my experience with Mr. William Walker! Buying a car can be stressful, but he made the whole process easy and enjoyable! He listened to what I was looking for, answered all my questions, and helped me find the perfect car without ever making me feel pressured. I drove away feeling confident in my p | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Amy Abdulovic
I just bought my 4th car from them. everyone was very nice and respectful. | Read Full Review
6/6/2026 12:00:00 AM | Google
★★★★★ Teandrea Riddles
I came in 9 months pregnant and was given the upmost care and respect thank you to Liz Hatcher , Bill and Ms Freda for taking amazing care of me and putting me in my brand new Taos I love it I still love my Volkswagen Jetta lol but now with a second child I feel like I have more room for my little ones thank you so much | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Luis Canes
I had my VW GLI serviced at Gerald Jones. They handled my issue quickly efficiently and competently. I recommend this shop for your service. | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Hadi Poustchi
I was about to retract my previous comments, thinking my case was maybe an isolated case. Until this last weekend I met the fiance of one of my friends who has been familiar with my case and the problem with Gerald Jones and my 2022 Taos since I bought it in May 2022. Then he told me his fiance was having the same experience with her | Read Full Review
5/24/2026 12:00:00 AM | Google
★★★★★ Traci Wilkerson
William Walker sold us our "new to us" vehicle. He was a pleasure to work with. William is very knowledgeable and stayed in touch with us through the process and didn't pressure us at all. He made the whole experience very nice and easy. Definitely recommend him for all your car needs! | Read Full Review
5/18/2026 12:00:00 AM | Google
★★★★★ DeKisha Louis
Highly dissatisfied with the service department at Volkswagen!!! I do not recommend anyone going to them. This is my 2nd bad experience and I wish I had not given the 2nd chance. They don't answer the phone or call you back!! They aren't thorough at relaying information. You tell me one thing and then when I bring my vehicle in I get | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Angela Yoho
Just leased a vehicle from this dealership and must say Ben Herman, salesman, was exceptionally helpful. He actively listened and asked questions on car type I was looking for. He then described each trim in detail. Once, I decided Ben and the entire team made closing the deal a very stress free event. He then spent an extended perio | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ David Whitty-England
I visited this dealership to have my vehicle appraised while discussing a possible purchase of a 2022 Hyundai Ioniq 5. During the process, my vehicle was taken for appraisal and returned to me with a significantly larger windshield crack than when I arrived. To be transparent, my windshield already had a very small impact star/chip | Read Full Review
5/8/2026 12:00:00 AM | Google
★★★★★ Ben
Gigi was an excellent sales person. Very patient and understanding. | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Teresa lezma
VW Service Department, unprofessional group of people. Programed key fog replacement and was to fix the tailgate open upon pressing keyfog trunk button. The tech assistant bring me my paper work and keyfog and exclaims what was worked on. I guess they assumed I'd just take their word for it and hop in my vw and drive away. No, I tes | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Madi Snyder
Mr. William Walker is the BEST salesman! He made my husband and my experience buying our first car together absolutely exceptional. If you’re looking for an amazing used car, this is the place—and he is your guy! Not only did he check on us throughout the entire process since we were from out of town, but he even called to make sure | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ conrad walls
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4/21/2026 12:00:00 AM | Google
★★★★★ John Korman
I needed a Pcv valve for my kids Jetta. It broke on a Friday and figured I would buy it from vw dealer because it’s either them or online. No local part stores carry this part. Bought it for $10 on amazon but it will not be here until Monday afternoon because Gerald jones want $98????? I can totally see them being close to the most e | Read Full Review
4/12/2026 12:00:00 AM | Google
★★★★★ Gianluca Muratore
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4/8/2026 12:00:00 AM | Google
★★★★★ Shawn Dantzler
If I could give it less than a star I would. Took my car in for a SCHEDULED appointment I made over 2 weeks ago for a oil change and hood issue. Dropped it off the night prior to ensure it was there for the 7:30 AM appointment the next morning. Received a call at 9:30 asking if I wanted a tire rotation. Then nothing, I called the | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Rachel Rivera
William Walker is the best sales rep in Georgia! I truly appreciated his empathy, professionalism, communication, and dedication to customer satisfaction. If you’re looking for someone who is trustworthy and easy to work with, I highly recommend him. If there are 10 stars, I would give him ten!!! | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Jesse Morrison
Davis was wonderful! Sold me a great car! | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Sethen Reed
I called service to simply ask a question They answered I described my issue and the lady then said let me go get my tech then they hung up about 5 minutes later I tried to call back twice they answered then immediately hung hung up. Both times | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Brittany Sylvester
Davis Hirsch was an amazing salesman. He know the ins and outs of the vehicle we decided to get. We really appreciate you and your knowledge. The manager was amazing as well. Thank you all. -Brittany Sylvester | Read Full Review
2/12/2026 12:00:00 AM | Google
★★★★★ Shelby Barton
Service literally never answers the phone. Never. I try to have all my service done at a VW dealership and since moving here, I’ve had an awful time. I moved down from Greenville where Steve White is and they answer the phone every time. I’ve left multiple voicemails and they either take forever to call back or never call back. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Allyson Daniel
From start to finish, my experience at Gerald Jones Volkswagen was absolutely amazing! I hit the jackpot with my salesman, William Walker! He was knowledgeable, patient, and genuinely cared about making my first car-buying experience a great one!! He explained everything clearly, never made me feel rushed or pressured, and made what | Read Full Review
1/26/2026 12:00:00 AM | Google
★★★★★ Selena Yakabe
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1/26/2026 12:00:00 AM | Google
★★★★★ Leaha Mcdonald
I have had the worst experience with this dealership. I purchased a 2019 Volkswagen Atlas on October 24th. I put 1000$ down and didn't have the extra 250$ for the warranty. The car is now broke down and has been for 10 days. The sales lady Liz passed me on to the General Manager Kirk Epps which refused to return my calls or fix the v | Read Full Review
1/26/2026 12:00:00 AM | Google
★★★★★ Janet Sheppard
1st time getting oil change very nice place The man that did consultations was perfect concerning and caring. Thank you. Did remember his name but I will return | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Michelle Hight
I contacted the service department on November 21st because my 2018 Tiguan popped a check engine light, EPC light, and a warning to keep the speed under 4000 RPM. I pulled the code (‘Injector Circuit – Open, Cylinder 3’) and explained everything to the dealership. I was told they couldn’t get the car in until mid-December and was nev | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Bella Rose
Mr William is a hard worker he made sure I didn’t leave without car ?? I’m happy with my purchase and very grateful for the time he spent with us during the buying process and showing us how to work the car ?? ?? come see these Guys they are so very nice! | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Susan Watkins
Big shoutout to this dealership and the kindness I received as a traveler with an issue with my Atlas. I was 400 miles from home and 400 miles from my destination and the coolant and emergency light came on. Bit panicked, I went online and luckily the dealership was within a few miles of my stay, so drove there and asked if they plea | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Ashley Abney
I have purchased two vehicles from Sonny Tucker at Gerald Jones. Each experience has been pleasantly smooth. Sonny is great to work with. He goes above and beyond to make sure you’re satisfied with your purchase! | Read Full Review
10/26/2025 12:00:00 AM | Google
★★★★★ Daryl Slate
Both Kirk and Bruce were phenomenal when it came to selling me my Jetta! I love the Car! | Read Full Review
10/26/2025 12:00:00 AM | Google
★★★★★ Suzanne Faull
William was friendly and helpful! Thank you for great service! | Read Full Review
10/26/2025 12:00:00 AM | Google
★★★★★ Giovanna Iban
“I recently purchased a car here and had an excellent experience. Both associates were knowledgeable, patient, and guided me through the process without any pressure. They made sure everything was clear and smooth from start to finish. I truly appreciate their professionalism and would gladly recommend them to anyone looking for a ve | Read Full Review
9/26/2025 12:00:00 AM | Google
★★★★★ Madu Stephen
Had a fantastic experience buying our new Volkswagen thanks to William! He was friendly, professional, and made the entire process smooth and stress-free. He went above and beyond to answer all our questions and made sure we were comfortable every step of the way. Highly recommend asking for William if you're shopping here! | Read Full Review
9/26/2025 12:00:00 AM | Google
★★★★★ Glenn McCain
salesman was amazing | Read Full Review
9/26/2025 12:00:00 AM | Google
★★★★★ Shandra Martin
This was my first Gerald Jones VW purchase experience and I Loved Every Second of It! I lost my first Atlas during Hurricane Helene and loved it so much that I decided to get another! Elizabeth Hatcher was so friendly and made this process so much easier than the first time. Service Department keeps me updated on all maintenance and | Read Full Review
9/26/2025 12:00:00 AM | Google
★★★★★ william walker
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9/26/2025 12:00:00 AM | Google

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